Picture That Design Reviews
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3.3 out of 5 rating
3.3
3.3 out of 5 rating
9 Reviews
65% recommend it
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Quality of service 3.3 out of 5 rating
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Average response time 3.2 out of 5 rating
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Professionalism 3.2 out of 5 rating
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Value 3.2 out of 5 rating
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Flexibility 3.3 out of 5 rating
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Featured
Cathy Sent on 10/16/20195 out of 5 rating-
Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
100 out of 10 stars w/ sweetest couple ever!
There are so many amazing things to say about Shawn and his team that we do not even know where to begin! Let me just preface this by mentioning that we got ABOVE AND BEYOND what we could have possibly expected in our wildest dreams! Now that we look back on the wedding we realize that it would not have been the wedding that it turned out to be, which was "absolutely perfect!" if it was not for them! We could not imagine there wedding now without Shawn and his team!
Lets start off with the basics. Communication from the start was great! I never had to wait and wonder when they would reply or call us back. They had so many gorgeous options for backdrops so that really helped us blend their photo booth in with the style of our wedding.
As far as on there day of, they arrived in a timely fashion and got down to business. They set up everything so beautifully and were ready to greet everyone from there moment our ceremony concluded and the cocktail hour began!
We were the first ones to sneak in our photos with our wedding party and we have to say that their options for props far exceeds many other companies that we had interviewed in the past! All of their props were so cute and this really was important in order to make each photo funny, unique and once again "molded exactly to the style of your desire!"
We ordered the round magic mirror booth and it was definitely more than enough on every level.
Shawn and his team were so sweet asking us if we would like to do another round of photos if we liked! The photos were printed out literally immediately and for that type of speed we were very surprised by the quality. Shawn even offered to print out duplicate copies of photos for us, so kind! But he also re-assured us that he would share the digital version with UHD quality ASAP.
The day passed by way too quick and of course we were very anxious to see some professional photos from the wedding!
So only a few days later Shawn e-mailed us a link to Google Photos that inlcluded close to about 250 photos, each and every one turning out to be absolutely stunning!
The quality was so amazing and we could not be happier with the final result!!!! They were some of the best photos from the entire wedding and we are so glad that not only we chose to get a photo booth but that we ended up choosing Picture That Design!
If we were to do it all over again, we would not even hesitate!
We rate Shawn and his super sweet team 100 stars out of 10 and we are so honored to have been able to share such a special day in our lives with them!There are so many amazing things to say about Shawn and his team that we do not even know where to begin! Let me just preface this by mentioning that we got ABOVE AND BEYOND what we could have possibly expected in our wildest dreams! Now that we look back on the wedding we realize that it would not have been the wedding that it turned out to be, which was "absolutely perfect!" if it was not for them! We could not imagine there wedding now without Shawn and his team!
Lets start off with the basics. Communication from the start was great! I never had to wait and wonder when they would reply or call us back. They had so many gorgeous options for backdrops so that really helped us blend their photo booth in with the style of our wedding.
As far as on there day of, they arrived in a timely fashion and got down to business. They set up everything so beautifully and were ready to greet everyone from there moment our ceremony concluded and the cocktail hour began!
We were the first ones to sneak in our photos with our wedding party and we have to say that their options for props far exceeds many other companies that we had interviewed in the past! All of their props were so cute and this really was important in order to make each photo funny, unique and once again "molded exactly to the style of your desire!"
We ordered the round magic mirror booth and it was definitely more than enough on every level.
Shawn and his team were so sweet asking us if we would like to do another round of photos if we liked! The photos were printed out literally immediately and for that type of speed we were very surprised by the quality. Shawn even offered to print out duplicate copies of photos for us, so kind! But he also re-assured us that he would share the digital version with UHD quality ASAP.
The day passed by way too quick and of course we were very anxious to see some professional photos from the wedding!
So only a few days later Shawn e-mailed us a link to Google Photos that inlcluded close to about 250 photos, each and every one turning out to be absolutely stunning!
The quality was so amazing and we could not be happier with the final result!!!! They were some of the best photos from the entire wedding and we are so glad that not only we chose to get a photo booth but that we ended up choosing Picture That Design!
If we were to do it all over again, we would not even hesitate!
We rate Shawn and his super sweet team 100 stars out of 10 and we are so honored to have been able to share such a special day in our lives with them! -
Quality of service
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Sarah Sent on 03/09/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Fantastic Reunion Party
Shawn and his wife did a great job and went above and beyond for our reunion party in DC. Everyone had a great time! They also provided us with an amazing recap video of our event.Shawn and his wife did a great job and went above and beyond for our reunion party in DC. Everyone had a great time! They also provided us with an amazing recap video of our event. -
Quality of service
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Tiara Sent on 12/22/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Used this company for my wedding in October of this year and I am so glad that I did. Super friendly staff, they came prepared, ready for set-up and ready to greet all my wedding guests. Not to mention they were all very professional and courteous. Arrived not only on time, but made sure they were early and helped the clean up crew in the reception area. I was VERY skeptical when it came to planning my wedding, no going over our budget, I wanted everything to be perfect as ANY bride would of course. Picture That Design was the best choice I ever could have chosen. They were within my budget and even came with the best, funniest props for picture taking. My guests were raving about the props even after my wedding, Would I use Picture That Design again, of course, for ANY occasion. Birthday, Wedding, Kids' Party. It was perfect.Used this company for my wedding in October of this year and I am so glad that I did. Super friendly staff, they came prepared, ready for set-up and ready to greet all my wedding guests. Not to mention they were all very professional and courteous. Arrived not only on time, but made sure they were early and helped the clean up crew in the reception area. I was VERY skeptical when it came to planning my wedding, no going over our budget, I wanted everything to be perfect as ANY bride would of course. Picture That Design was the best choice I ever could have chosen. They were within my budget and even came with the best, funniest props for picture taking. My guests were raving about the props even after my wedding, Would I use Picture That Design again, of course, for ANY occasion. Birthday, Wedding, Kids' Party. It was perfect. -
Quality of service
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David Sent on 05/12/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
They showed up super early.. very professional...definitely will be working with them againThey showed up super early.. very professional...definitely will be working with them again -
Quality of service
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Dacia Sent on 05/12/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Company employees arrived early, professionally, uniformed and explored the venue to get best placement for pics. Props were fun and guests had a blast! Will I use again? Well I recommend to a friend? Absolutely!Company employees arrived early, professionally, uniformed and explored the venue to get best placement for pics. Props were fun and guests had a blast! Will I use again? Well I recommend to a friend? Absolutely! -
Quality of service
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Jehnna A. Sent on 02/04/20241.2 out of 5 rating
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Quality of service 2.0 out of 5 rating
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Average response time 1.0 out of 5 rating
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Professionalism 1.0 out of 5 rating
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Value 1.0 out of 5 rating
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Flexibility 1.0 out of 5 rating
Do not book them! Scam!
It's been nearly 2 years and I STILL haven't received the video of our wedding at all. We are also missing several pictures from the photography package as well. I repeatedly reached out and asked for them and they won't respond or send them to us. It took an absurdly long time just to get the little bit that we did get from them. We also booked 2 photographers through them, in addition to the videography package. The 2 photographers were only there for the ceremony. After that, if it was 1 poor guy juggling all the photography AND videography by himself for the entire cocktail party and reception. They also didn't edit the photos at all and many of them have awful lighting and can't even be used.
We also hired an event decorator through this company. They didn't set up our wedding and actually went as far as to hide the boxes of our decor items underneath tables. We ended up missing our entire cocktail party and a huge chunk of the reception, because we were trying to fix everything they screwed up and locate our decor.
This company is completely unreliable and so are the vendors they use for decorating. DO NOT BOOK WITH THEM if you actually want to get the things you paid for.It's been nearly 2 years and I STILL haven't received the video of our wedding at all. We are also missing several pictures from the photography package as well. I repeatedly reached out and asked for them and they won't respond or send them to us. It took an absurdly long time just to get the little bit that we did get from them. We also booked 2 photographers through them, in addition to the videography package. The 2 photographers were only there for the ceremony. After that, if it was 1 poor guy juggling all the photography AND videography by himself for the entire cocktail party and reception. They also didn't edit the photos at all and many of them have awful lighting and can't even be used.
We also hired an event decorator through this company. They didn't set up our wedding and actually went as far as to hide the boxes of our decor items underneath tables. We ended up missing our entire cocktail party and a huge chunk of the reception, because we were trying to fix everything they screwed up and locate our decor.
This company is completely unreliable and so are the vendors they use for decorating. DO NOT BOOK WITH THEM if you actually want to get the things you paid for. -
Quality of service
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Sophie J. Sent on 03/28/20241.2 out of 5 rating
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Quality of service 1.0 out of 5 rating
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Average response time 1.0 out of 5 rating
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Professionalism 1.0 out of 5 rating
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Value 1.0 out of 5 rating
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Flexibility 2.0 out of 5 rating
2 1/2 years later, we still don’t have our wedding video
Shawn Walker was hired as videographer for our wedding in Sept ‘21. He was extremely responsive in the hiring process and even was flexible in offering us a payment plan option for his services. He showed up on time and filmed what we asked to be filmed. We felt confident that our choice had been a good one… until he received his last payment. He stopped answering calls, and when I went to pull up the e-signed contract, it was gone. I finally reached him when it became clear that I would be leaving a negative online review. He agreed to send us the highlight reel, full wedding video, and raw footage. We never received the full video. To this day, all I have is the raw footage, which is countless files of short clips. I am not a film editor, I can’t put together a wedding video that evokes any sense of joy or nostalgia for me and my husband. There is nothing I can do about it, because he got his money and I stupidly didn't print the contract, so I can’t sue him. Shawn Walker is NOT the person you want for your most special day!!!Shawn Walker was hired as videographer for our wedding in Sept ‘21. He was extremely responsive in the hiring process and even was flexible in offering us a payment plan option for his services. He showed up on time and filmed what we asked to be filmed. We felt confident that our choice had been a good one… until he received his last payment. He stopped answering calls, and when I went to pull up the e-signed contract, it was gone. I finally reached him when it became clear that I would be leaving a negative online review. He agreed to send us the highlight reel, full wedding video, and raw footage. We never received the full video. To this day, all I have is the raw footage, which is countless files of short clips. I am not a film editor, I can’t put together a wedding video that evokes any sense of joy or nostalgia for me and my husband. There is nothing I can do about it, because he got his money and I stupidly didn't print the contract, so I can’t sue him. Shawn Walker is NOT the person you want for your most special day!!! -
Quality of service
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Elizabeth H. Sent on 04/15/20241 out of 5 rating
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Quality of service 1.0 out of 5 rating
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Average response time 1.0 out of 5 rating
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Professionalism 1.0 out of 5 rating
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Value 1.0 out of 5 rating
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Flexibility 1.0 out of 5 rating
Worst experience ever
I cannot stress enough to look elsewhere for photography. Let’s start with I do not believe this is a female owned company, not once have I spoken to a women or been given contact info for a woman. I have spoke with Shawn a lot and I am beyond under impressed with how he chooses to run his business. I booked with them because they did my sisters wedding (which was beautiful- in fact it’s most of their marketing photos) and because they offered extras for rent. I rented a 20’x20’ led dance floor, Photo Booth, dj, and a photography package. Less vendors less errors, right? I could not be more wrong. The morning of my wedding thier van broke down in Virginia with all our stuff in it. I was “accidentally “ added onto that text chain. So let’s add all the stress of trying to replace vendors last minute because Shawn was not responding. After hours he finally said he had back ups of everything and no worries. Well it should have been many worries. We ended up with no dance floor, the unlimited Photo Booth prints ran out, our dj was brand new and this was his first wedding (he did not announce a single thing he was supposed to). Now we get our prints to edit, they look great but I had left my dress at the venue to change into and Shawn took it upon himself to take my dress out and hang it around the venue taking pictures of it, all the while my husband was there for vendors and set up. I had specifically stated no getting ready pictures. Then I never received the usb of prints. We texted for months about a refund of the dance floor. Last time we spoke he couldn’t afford to refund me at that time because he had just gotten back from Hawaii. And here I am, 15 months later, with no dance floor refund, and no prints from my wedding.I cannot stress enough to look elsewhere for photography. Let’s start with I do not believe this is a female owned company, not once have I spoken to a women or been given contact info for a woman. I have spoke with Shawn a lot and I am beyond under impressed with how he chooses to run his business. I booked with them because they did my sisters wedding (which was beautiful- in fact it’s most of their marketing photos) and because they offered extras for rent. I rented a 20’x20’ led dance floor, Photo Booth, dj, and a photography package. Less vendors less errors, right? I could not be more wrong. The morning of my wedding thier van broke down in Virginia with all our stuff in it. I was “accidentally “ added onto that text chain. So let’s add all the stress of trying to replace vendors last minute because Shawn was not responding. After hours he finally said he had back ups of everything and no worries. Well it should have been many worries. We ended up with no dance floor, the unlimited Photo Booth prints ran out, our dj was brand new and this was his first wedding (he did not announce a single thing he was supposed to). Now we get our prints to edit, they look great but I had left my dress at the venue to change into and Shawn took it upon himself to take my dress out and hang it around the venue taking pictures of it, all the while my husband was there for vendors and set up. I had specifically stated no getting ready pictures. Then I never received the usb of prints. We texted for months about a refund of the dance floor. Last time we spoke he couldn’t afford to refund me at that time because he had just gotten back from Hawaii. And here I am, 15 months later, with no dance floor refund, and no prints from my wedding. -
Quality of service
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Jamie Sent on 01/17/20221 out of 5 rating
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Quality of service 1.0 out of 5 rating
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Average response time 1.0 out of 5 rating
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Professionalism 1.0 out of 5 rating
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Value 1.0 out of 5 rating
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Flexibility 1.0 out of 5 rating
Stolen products
HE USES STOLEN PRODUCTS. (STOLEN DRY ICE MACHINE)HE USES STOLEN PRODUCTS. (STOLEN DRY ICE MACHINE) -
Quality of service