Petals by the Sea Reviews
Reviews
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4.2 out of 5 rating
4.2
Good
16 reviews
Recommended by 84% of couples
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Quality of service 4.3 out of 5 rating4.3
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 4.3 out of 5 rating4.3
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Flexibility 4.3 out of 5 rating4.3
+7
User photos
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Angela Sent on 11/04/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful!
Karen did everything we needed and made our day absolutely beautiful!!-
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+2 photos
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Quality of service
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Debra Sent on 10/03/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great experience
Karen is such a sweet lady and was a joy to work with!! She was extremely flexible with our re-schedule and executed everything perfectly for our big day at Chatham Bars Inn. My family owns a florist in NJ, so flowers were definitely a big deal for us!! My bouquet was truly stunning, as were our centerpieces and everything else that Karen made. A couple of months prior we asked Karen if she would do 10 centerpieces for our welcome dinner the night before, and she delivered on this as well! They were exactly what I had pictured. We were able to use our reception centerpieces again at our brunch and they were just as beautiful the next day. Through working with Karen I learned that she only commits herself to one wedding every weekend, so she will be giving you all of her attention. I know this past year has been tough on everybody especially our florists, so thank you so much Karen for all that you did, and I cannot recommend your work enough!!! -
Quality of service
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Amanda Sent on 09/20/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely amazing!
Karen is amazing to work with and her floral designs are absolutely beautiful! Not only was she flexible when we had to change our wedding date from May to August, but also had to make day of changes to our arch arrangements due to tropical storm winds. I currently live out of state and Karen was great to work with by phone and email. The bouquets she made were gorgeous and all of our guests were gushing over her centerpieces. Cannot thank Karen enough for making our day extra special! -
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Robyn Sent on 11/20/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great, budget-friendly experience!
Karen was incredible to work with - very responsive and accommodating throughout the planning process. The flowers were delivered on-time on my wedding day and exceeded my expectations. Also, Karen was respectful of my modest budget. She stuck to it without pressuring me to spend more, and helped me to find flowers that worked well with the space, time of year, wedding theme, cost, etc. without ever making me feel "less than" because I didn't want to spend a lot. I would recommend her to anyone getting married in Cape Cod, hands-down! -
Quality of service
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Tessa Sent on 06/12/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Karen was amazing - I loved my flowers. I 100% receommend Karen without reservation. You won't be disapointed. -
Quality of service
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Nicole Sent on 06/11/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The flowers were absolutely gorgeous. My table center pieces are still being talked about and my bouquet was to die for...fantastic job... -
Quality of service
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Craig Sent on 10/08/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Karen just did our wedding on 9/25/11. She did such an amazing job. Incredibly fair price and the presentation of everything was perfect, from boutinnaires to the huppah to the cake table...all perfect. Easy to work with, very friendly, if you're at all nice to her, she will give it back to you tenfold. I would never hesitate to work with Karen again for any event of any size.
The review right before mine (Jenna who didn't get what she ordered) is an anomaly, from what I can tell. Look around the web and you will find that everyone always has great things to say about Karen's work. You can add me to that list. And think about it - I'm the groom. This is bride territory. Guys just don't care much about flowers. True about myself too - but Karen at Petals by the Sea was just above and beyond. So much so that I'm actually taking the time to write about it.
Craig -
Quality of service
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Alyssa Sent on 11/06/20184.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Lovely flowers!
Karen was great to work with! I told her what I wanted and my budget and she made it happen! She was always an email away when I needed to change something or had any questions. -
Quality of service
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Jacqueline Sent on 09/09/20184.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 4.5 out of 5 rating4.5
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Karen helped me with my florals, planning a wedding from Denver. I had to rely on photos of her work to get any idea of what she could provide. The arrangements were beautiful and as perfect as could be. The arch she provided with the fabric and flowers was so incredibly perfect! I feel like I got a really great value for the money spent. Having communicated mainly with email, I wasn't sure what to expect in person and she was a hoot! I loved her. Thank you Karen for the beautiful arrangements you provided! -
Quality of service
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User924411 Sent on 11/02/20124.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
It's always tough to know if a florist will see your vision and create the floral design you have in mind. My flowers were MORE BEAUTIFUL than I expected and I couldn't stop staring at them!! I received so many comments on how beautiful they were from all my guests. I even had a guest try to replicate my floral design for an event she had out of state because she loved them so much! I had to leave on my honeymoon the day after and I was sad that I couldn't enjoy the pretty center piece and bouquet that I took home from the wedding. (of course happy to be going on the honeymoon but you know what I mean, lol). Karen also has the most reasonable prices and will work above and beyond to ensure you get what you want and be 110% satisfied with your wedding flowers -
Quality of service
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Anna Sent on 11/07/20114.6 out of 5 rating4.6-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 3 out of 5 rating3.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I loved my flowers! The bouquets and centerpieces were beautiful and Karen really helped me come up with all of the ideas in a budget that worked. I was very very happy with the floral work itself. Karen is super nice and very responsive to emails and phone calls. I will say that we had a bit of a snafu with payment just due to lack of understanding or communication on both sides but that at the end of the day everything turned out. Also one other hiccup was that at one point after revising my order half way through I received multiple different contracts all with varying information on price and even the wrong wedding date. It was just a mix up. Overall I would recommend Karen for your wedding florals, the flowers are beautiful, and as any bride would do I just recommend you stay on top of all of your paperwork and communication with vendors. -
Quality of service
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Stacey Sent on 09/14/20114.4 out of 5 rating4.4-
Quality of service 5 out of 5 rating5.0
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Average response time 3 out of 5 rating3.0
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Professionalism 4.5 out of 5 rating4.5
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
Sometimes it was really hard to get in touch with her. We only did bouts & bouquets, but they were gorgeous! -
Quality of service
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Kristen Sent on 10/26/20103.9 out of 5 rating3.9
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Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 3.5 out of 5 rating3.5
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Karen is super nice and planning was really great. She got my ideas and helped come up with new ones, and always got back to me quickly. Her prices were the best I found. The day of, our centerpieces were absolutely perfect, and our special escort card set up was amazing. However, our personal flowers weren’t quite what we had discussed. My bouquet came with those pearl floral pins in the center of the roses, which we definitely did not talk about, but my MOH quickly removed them for me without a problem. The BM bouquets were smaller than we had discussed, really more posies that bouquets, and they did not include the calla lilies we had planned on. Pretty, but small. The boutonnieres were also different than what we had discussed, so I don’t know if certain flowers weren’t available that week or what. They were still pretty though. Overall, I really didn’t care that much about flowers, just wanted them to be pretty and they were. I was only bothered by the smaller bouquets. Recommend, as long as you aren’t very particular and just want more of an overall look. -
Quality of service
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Jenna Sent on 09/30/20112.7 out of 5 rating2.7
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Quality of service 3.5 out of 5 rating3.5
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Average response time 2 out of 5 rating2.0
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Professionalism 2 out of 5 rating2.0
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Value 3 out of 5 rating3.0
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Flexibility 3 out of 5 rating3.0
Did not get what I ordered but there were issues with the distributor. I understand Karen did her best in a bad situation and everyone else thought the flowers were lovely. The ceremony pedastal flowers were very beautiful. -
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Bridget Sent on 09/26/20211.2 out of 5 rating1.2-
Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 2 out of 5 rating2.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
100% would not recommend!!!
I cannot say enough how I would not recommend this vendor. We got married at the Lighthouse Inn in West Dennis, MA on September 4th, 2021. I was very specific on what we would like for our wedding. We were only doing 1 bridal bouquet, 1 boutonniere for the groom, and garland for the tables (10 in total). Some of the garland for the tables would be used for an arch that was rented from the vendor for the ceremony and then divided accordingly. I initially wanted the garland to be only baby's breath and hops but agreed when she said she wanted to add eucalyptus to the garland. For my bouquet, I wanted MOSTLY dahlias, hops, and accents of other colorful flowers. I got none of this. There was not a single hop to be seen anywhere and this was the main thing that we wanted for everything. This was included in the contract and all email contact. Not a single sprig. Same with the baby's breath. Maybe a fist full throughout each garland, that's being generous. With the conversations had via email, I was extremely specific about the dahlias (which shouldn't have been any issue as they were in season). I am not joking when I said that I had two dahlias in my bouquet. Both were white (not the colors I had specifically asked for) and both were extremely wilted. Not a single speckle of hops in the bouquet. My husband's bout was supposed to be a dahlia and hops. No dahlia, no hops. The amount of dying flowers and filler included in my bouquet was out of this world. My photographer is a professional florist and was absolutely appalled. The amount of dead/dying plants that we had to take out of the bouquet was insane to say the least. The bouquet was given to my photographer to give to me (don't even get me started on that), as soon as she walked thru the door with it, I had to ask her if it was for another wedding.... The arch that was rented was set up lopsided. Every single picture, it looks like it is falling over. Never once did she communicate that she would somehow be unable to fulfill the order or needed to change flowers and whatnot. Never once let me know that she could only get dying flowers and none of what I asked for, specifically the hops and dahlias. I see online that she does flowers at a Star Market, so I'm assuming my items came from the section of flowers discounted because they're about to die. Extremely low quality product and services. I would have had significantly better products if I bought fake dollar store flowers or ordered them from Costco. Never once before or after did she reach out to let me know why she couldn't do the job she was hired for. I will scream it from the hilltops that you will be extremely disappointed if you hire this vendor and ask for anything other than a generic rose bouquet that you could pick up at Star Market!!! I will be attaching pictures ASAP to show what you do not want. -
Quality of service
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Amy D. Sent on 06/25/20201 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Caution When Doing Business with Karen at Petals By the Sea
CAUTION DOING BUSINESS with KAREN AT PETALS BY THE SEA! Very disappointed! We reserved Karen prior to the pandemic to do the flowers for our daughter’s wedding that was scheduled to happen on June 20, 2020 at the Lighthouse Inn. Karen was nice on the phone when we called to discuss hiring her and I gave Karen a deposit through Venmo. She told us she would need our final details by June 1st so that she could order the flowers. Unfortunately, the wedding got cancelled on June 1st due to Covid-19 & Massachusetts regulations that prohibited weddings. We notified Karen immediately of the mandated cancellation and she stated she would only refund half of our deposit. Karen’s response was rude stating “I don’t work for nothing” referring to phone calls, emails and putting together a proposal.
Unfortunately now it has been 22 days with no refund at all & Karen from Petals By The Sea continues to ignore calls, emails, & text messages regarding our refund. The Lighthouse Inn, the photographer, DJ “Cape Tunes”, the Airbnb we had reserved for the week before the wedding, hair salon, and every other vendor refunded our FULL deposit money. Each one of them spent their time assisting us with wedding plans. Those vendors chose to handle deposits professionally and with great understanding under these circumstances. Unfortunately Karen has chosen not to take that path. Beware of Karen and her unprofessionalism!
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Quality of service
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