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Petaloso Reviews

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Reviews

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    Sara Sent on 03/23/2025
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    Don't hesitate - Hire Lori and the Petaloso team!

    There’s understanding the assignment… and then there’s Lori, who went above and beyond our wildest dreams. To say she exceeded our expectations doesn’t even do her justice—she outdid herself in every possible way.

    From the very beginning, Lori was an absolute joy to work with. She’s a total badass—creative, talented, and effortlessly fun.

    When we saw our wedding florals come to life, we were completely blown away. Every detail was more stunning than we ever could have imagined. She took our vision and turned it into something truly magical.

    If you’re looking for a florist who gets it—who will bring your dreams to life while making the experience fun and seamless—Lori is the one. We can’t thank her enough and will forever be in awe of her work!
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    Krystle Sent on 02/21/2022
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    Amazing Flower Displays!

    Lori & the Petaloso team are absolutely amazing at what they do best! She worked with my wedding planners (Pure Luxe Bride) and made my vision come to life! She was great to work with and worked with me when I had to postpone my wedding due to COVID. My dream wedding would not have been possible without Lori or her team.
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    Paige Sent on 11/01/2021
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    Beauty in Flowers

    Lori was wonderful to work with. She was responsive, accommodating and her price point was great. She took my vision and made it better than I had pictured it. I hated leaving our space at the end of the night, it was so beautiful! If you have a wedding or event that requires beautiful flowers, Petaloso is a must!
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    Shannon Sent on 11/09/2020
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    It was everything!

    THE BEST VENDOR EVER. The florals for our wedding were one of the most important parts and I can't even explain how amazing Lori was to work with. She. nailed our vision without any hesitation. we got so many compliments on how beautiful our florals were. she provided 2 days of florals and I just could not have had our perfect day without. Truly the most stunning florals and the best person to work with. I would recommend her to anyone and everyone.
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    Keira Sent on 04/14/2020
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    Exceptional & Beautiful Inside & Out

    Lori & the Petaloso team is nothing short of exceptional! She not only took my vision and perfectly created it beyond expectations, but she was also the easiest vendor I had the pleasure of working with. My dream wedding would not have been possible without Lori or her team.
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    Heather Sent on 07/17/2019
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    prettiest florals ever!!

    I had a very hard time picking a florist, but as soon as I talked on the phone with Lori, she calmed all of my nerves. Her skills as a florist are UNREAL. (just check her Instagram). My wedding guests have not stopped raving about how beautiful every detail was. She gets your vision and you will not be disappointed. She is amazing to work with and her florals kock it our of the park!
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    Jessica Sent on 07/15/2019
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    Jaw Dropping Floral Arrangements!

    Lori is incredibly sweet, kind and talented! She is the definition of a true artist!

    As an out-of-town bride, and someone who had very little knowledge of flowers, we met with Lori to go over our vision for our day. I only needed to share simply descriptions such as natural, airy, timeless, and asymmetrical, and she knew exactly what I was describing. During our meeting, she took the time to get to know my husband and myself. Not knowing exactly which flowers we wanted, we leaned on Lori for inspiration, and she took our vision beyond expectations! She has a true passion for what she does, and is so knowledgeable. She was so much fun to work with and she got along fabulously with our other vendors, especially our wedding planners. She provided flowers for our cake as well as petals for the flower girl.

    She worked with our budget, and while we were not going to spare a cost when it came to florals, she did not take advantage of that. She was always willing to work with what made us comfortable, suggesting in season flowers and installations that made sense to our layout.

    On the day of our wedding, we were completely blown away, and so were our guests! Our wedding would not have been nearly as beautiful without Lori's touch! The bouquets, boutonnieres, centerpieces, sweetheart table, and flowers for the wedding cake were jaw dropping! People are still talking about our floral arrangements! We highly recommend Lori for her creativity, personal touch, knowledge, integrity, and vision! You will not be disappointed!
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    Katie Sent on 05/05/2019
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    Five-star quality, five-star service.

    Lori is a true artist!

    As an out-of-town bride, I didn't know how our floral arrangements would turn out the day of our wedding, but all the while knew I was in great hands with Lori. Throughout the planning process, she took the time to get know me, and learn more about me and my (now) husband as a couple. I didn't know exactly what I wanted the florals for our wedding to look like, so leaned on Lori for inspiration. She has a true passion for what she does, and is so knowledgeable. She was so much fun to work and it was incredibly exciting to see our vision come to life through the proposals she would send over.

    I should also mention that she was one of the few florists I reached out to that didn't turn me away because of my budget. She was ALWAYS willing to work with what made us comfortable, and for that I am extremely grateful.

    On the day of our wedding I was completely blown away (as were all our guest) by the gorgeous floral arrangements! Every single piece - from the mantles to the bouquets, to the bouts, to the vases and flowers for the wedding cake were AMAZING.

    We feel so lucky to have been referred to Lori by our wedding planner. She is incredibly sweet, kind and talented.

    Thank you, Lori!!

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    Carolyn Sent on 07/13/2018
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    I cannot rave enough about Petaloso!! Lori made all of my wildest floral dreams come true and beyond! It's hard to express how perfect and totally in love I was with everything Petaloso did... You know those bouquet and floral tablescape Pinterest pictures that make you think they must be too good to be true to actually happen in real life? Lori puts Pinterest to shame! I am someone who doesn't know much about types/names of flowers. All I knew was that I had a certain 'look' and color palette in my head. Despite not having a super specific plan in mind, from the first phone conversation and me trying to articulate my ideas, Lori just got me. She asked all the right questions and together, helped me make my initial all-over-the-place vision come to life! I wish I could've had a few more hours at my wedding just so I could've sat there and admired how STUNNING all the floral pieces throughout our venue looked. She is a TRUE artist and talent. Not only that, but she is just such a kind, sweet, and wonderful person in general. Please trust me when I say whether it's bouquets and bouts, or statement pieces like the floating flowers and giant floral backdrop frame she did for us, Petaloso is simply the best. Of all the vendors you may have to stress over selecting throughout the engagement process, don't let your florist be one of them. Petaloso was the easiest choice I made :)
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    Morgan Sent on 02/14/2018
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    I can't thank Lori enough for everything she did for my wedding. We met and she instantly understood the vision I had for our day! When I walked into the reception space, I was floored with how beautiful it turned out -- greenery chandelier and all! She absolutely SLAYED. Book Petaloso - you'll be thrilled you did!
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    Theresa Sent on 04/08/2017
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    Lori and her team are incredible. I recommend Miele (now Pataloso) one hundred times over. They put so much love and care into our gorgeous infinity arch for our ceremony! Our centerpiece flowers, bouquets and parent flowers were also stunning. With hardly any instructions aside from "can we have wildflowers please" she made our wedding day breathtaking. Our guests were awe struck walking into the ceremony and our flowers added life and color to our reception and accent tables. PLUS as a destination bride, Lori offered local recommendations and advice along the way to ensure our time in Charleston was perfect. She is just someone that you want to be a part of your big day!
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    Kaitlyn Sent on 02/22/2017
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    Lori is the best! Our flowers set the most romantic mood for our day - I literally would not change a thing.
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    Campbell Sent on 02/01/2017
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    I was going for a more organic and natural feel for my wedding and Miele absolutely crushed it. Everything from the bouquets to the centerpieces and all the details in between were spot on. It was absolutely stunning and tied the colors and aesthetics together. They were great to work with!
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    Kimberly Sent on 09/16/2016
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    My husband and I had our dream wedding at the William Aiken House this past May, and I owe so much of it to Miele Events!

    I was under a tight budget for florals and decor, but I'm a perfectionist, and I had a specific idea of what I wanted which included romantic florals and candles and beautiful organic bouquets. I literally cannot believe what Miele pulled off for me while staying within my budget. It far exceeded my vision. Throughout my wedding I kept repeating: "I can't believe how beautiful everything is!”

    Lori is incredibly talented, sweet, responsive, helpful and organized. She went above and beyond her duties as my florist to help me, an out-of-town bride. I had to switch wedding venues four months before my wedding, and she used her vast local contacts to help me and my LA-based event planners find the perfect venue and rental furniture. She was a life saver.

    Four months later, my family and I continue to look at my wedding photos and video in awe of the beautiful floral arrangements and centerpieces that Miele provided for me.

    I cannot say enough wonderful things about Miele Events. I whole-heartedly recommend them for your wedding or event!
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    Kahlil Sent on 01/22/2016
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    Toni and Lori of Miele Events, I will love them for life! These ladies are extremely talented. They took my Pinterest vision to another level, and I couldn't be more grateful. Most importantly, they are very patient, especially when it came to handling my now husband. My husband wanted to do DIY flowers/décor, and I couldn't thank him enough after the wedding for finally making the decision in December for our Jan 1 wedding to go with Miele Events, because our DIY project would not have come close to being as beautiful as what these ladies did. My husband said I was right (probably will be the only time he'll say that). Our flowers/décor were EVERYTHING! Toni and Lori, Charles and I thank you from the bottom of our hearts for making our wedding extra special!
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    Danielle Sent on 01/18/2016
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    Lori and Toni were great to work with on my flowers and table design for my wedding at the Historic Rice Mill. They were a referral and came highly recommended. I live in Houston, TX and we had some face to face, but primarily communicated through email and phone. My idea and vision evolved from our first meeting and they were patient and very accommodating. Lori naturally jumped in with recommendations and ideas for seasonal flowers and offered her professional opinion. When I arrived to my wedding everything was taken care of and the flowers were exactly what I had wanted and more beautiful. I love the creativity, beautiful and sustainable work Miele Events provided. Everyone raved about my bouquet and I wish I could capture the beautiful smell! I cannot recommend them enough; these ladies were the best.
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    Christina Sent on 10/11/2015
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    I found Miele (Blue Planet Green Events) through Wedding Wire in July 2015 for our October Charleston wedding. I was initially worried about living out of town and planning our wedding through phone calls and email. Lori was quick to return my initial phone call and within a few days, we had discussed our design ideas and had a proposal that fit our wedding theme, aesthetic, and budget. Making small changes along the way was a breeze, all done via phone or email.

    Lori and Toni were able to provide our floral design last weekend (October 3) in spite of the flooding and parts of the city being closed.

    I was stunned and so pleased when we finally arrived at the venue on our wedding day and saw everything. The bouquets and centerpieces, candles, etc., were beautiful and a near perfect match to items from my Pintrest page.

    I can't thank Lori, Toni, and Miele enough for such beautiful work! I would recommend Miele without hesitation.
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    User2332091 Sent on 09/24/2015
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    Toni & Lori were fantastic to work with. Even though I lived out of town, they took control and knew exactly what I wanted. My bouquets were everything I dreamed of and more!! Thank you so much ladies!!!
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    Juliet Sent on 09/09/2015
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    Lori was just amazing. I called her only a few weeks before my big day and she worked with me to get everything done. It was June and my color was orange, a color that was not in season. Lori was able to get flowers shipped from Cali and get the arrangements done in time. She was such a breath of fresh air. Thanks Lori. I was online searching for Blue Planet Green Events and when I came across Miele I knew right then that something great had happened, and indeed it was true. Many events will continued to be blessed with your artistic talents. Thank you.
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    Sujata Sent on 07/12/2015
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    I don't think this review will capture how highly me, my husband and our families think of BPGE. Toni and Lori are absolutely amazing and their flowers and arrangements surpassed my expectations!

    We had two ceremonies, a Catholic and a Hindu, and both were stunning. The quality of flowers is really unlike I've ever seen before, and what I loved most about them is how little I had to say for Toni and Lori to realize my vision. I was so impressed with Toni's knowledge of Hindu ceremonies...they made the mandap look beautiful and elegant.

    In my opinion, they are the only way to go in the Lowcountry. Love you ladies...thank you for giving us such an unforgettable day!

    p.s. I've already hinted to my husband that a replica of my bouquet would make a lovely anniversary gift someday. :)
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    Heather Sent on 06/19/2015
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    Blue Planet Green Events did an amazing job on our flowers, center pieces, and other decor for our wedding! Flower were one area where I wasn't really sure what we were going to get, although I felt very comfortable that Toni understood what we were looking for. Between Pinterest boards, phone calls, and one face-to-face meeting, Toni was able to get a feel for what I was looking for in the floral arrangements and put together something that was so much more beautiful than anything I could have imagined. I would definitely recommend Blue Planet Green Events for any events in the Charleston area!
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    Stacey Sent on 06/17/2015
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    Lori and Toni are total professionals that know how to handle an event. We chose to go with the week of wedding planning because we knew we were making fairly simple choices that I could handle. Lori helped guide us through the budget, timeline, and day of process several weeks out and answered all of our questions to ease my stress.

    Two weeks out, when she took over, I was still answering an email here or there and she insisted that I stop and let her handle it!

    They also made my flower crown for my bridal portraits and day of, which was STUNNING. I felt like a goddess. All of the boutonnieres and bouquets were gorgeous and local. Our centerpieces included succulents which are now in a nice set up at our house. Everyone was very impressed with all of the florals.

    Their recommendations for catering and music was spot on.

    Day of set up, I handed everything over and they nailed it. It was beautiful and classy.

    I was worried about what to do for the send off and they had the great idea to strip the petals from some of the centerpieces and use those, which was eco-friendly and resourceful.

    I appreciate all of their guidance and how they just handled it on the wedding day. If anything went wrong... I have no idea about it!
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    User2139872 Sent on 05/20/2015
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    We used Toni at Blue Planet for my bouquet. She understood exactly what I was envisioning and used her creativity to make me the most beautiful, organic style bouquet. Thank you for adding this special touch to our day.
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    Carrie Sent on 12/02/2014
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    Toni and Lori made my vision come to life. All of our flowers, table arrangements and ceremony arrangements were GORGEOUS! We received many complements on the flowers. They were very accommodating and even helped out when they saw my maid of honor struggling with my veil. Thank you ladies!!
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    Kristen Sent on 04/26/2014
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    It was such a pleasure working with Toni and Lori at Blue Planet Green Events! We hired BPGE almost a year and a half before our wedding and they made the planning process fun, organized, and stress-free. We had a destination wedding in Charleston and they made the planning a breeze from miles away. They listened to our ideas and worked with our budget to create the most magical day! Our wedding day was everything we could have dreamed of and more! I would definitely recommend BPGE to any bride out there, near and far.
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    Rachel Sent on 04/14/2014
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    Where do I begin?! Toni and Lori are absolutely AMAZING and made our wedding day absolutely perfect! Our wedding would not have been the same without them and the best decision we made! I attended their bridal workshop and left knowing that they must be a part of our special day! They go over and beyond to make sure every "i is dotted an t is crossed". Their attention to detail is immaculate and they made our dream wedding a reality. I walked into our reception and was absolutely blown away by the beauty. It was breathtaking! Most importantly, they took away all the stress and anxiety and I was able to enjoy EVERY minute of celebrating with my family, friends, and most importantly my new husband! Toni and Lori truly have your best interest at heart and worked within our budget to make our wedding day FABULOUS! From the flowers, to coordinating contracts and day of arrangements, reception lay out-they are the best of the best! Thank you for making our wedding everything and more!!!!! TONI AND LORI ROCK!!!
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    Jeannie Sent on 03/25/2014
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    Toni and Lori were easy and awesome to work with. They are more laid back than your typical wedding planner, but are just as effective. Our wedding was beautifully designed and the florals were incredible. We went with a vintage-y, romantic theme and it was pulled off wonderfully. They were always open and receptive to my ideas, but were also able to help me edit all the various ideas I came in with.

    Overall, we were very happy with their services and would recommend them to anyone!
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    Jen Sent on 04/12/2013
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    Toni and Lori are AMAZING! I never imagined I would be relaxed on my wedding day, but I found myself truly enjoying every moment. These ladies put my mind at ease. Brad and I were blown away by how beautiful everything looked! We shared many ideas, including my wedding board on Pinterest, which I found to be a bit overwhelming. However, they brought our vision to life and exceeded our expectations. We had a limited budget and they were still able to pull off our dream wedding! It was absolutely perfect! We highly recommend BPGE!
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    Brooke Sent on 12/16/2012
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    Toni and Lori are amazing, hardworking women. We used their week of planning package and added on design and flowers. Having a local , sustainable wedding was really important to us and PBGE totally nailed it. All of our flowers were local and in season, and they really captured the feel I was going for. I had a million ideas - that changed often and Toni and Lori helped me reel it in to a cohesive and beautiful design. I was really impressed by their professionalism, flexibility, and patience throughout the entire process. Toni and Lori orchestrated our big day from the rehearsal to coordinating with my other vendors - I didn't have to worry about a thing and everything went absolutely perfect.
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    User1025428 Sent on 11/24/2012
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    Toni and Lori did incredible work designing and coordinating my wedding. It was planned for outdoors, but it turned out to be the weekend of Hurricane Sandy. They seamlessly moved everything indoors, and the ceremony and reception were even more beautiful than I could have imagined. I would highly recommend them!
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    Lydia Sent on 10/29/2012
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    From the first day we met Toni and Lori, we knew they were the planners for us. Their relaxed openness and extensive knowledge of all things Green made me and the Groom-To-Be very comfortable and confident in choosing Blue Planets, Green Events. I have gone back since the wedding and looked at my inspiration board. It’s amazing – they really made everything happen. All the details I had envisioned for the big day were there.
    I really cannot say enough good things about the floral arrangements, bouquets, and boutonnieres. Toni and Lori worked with me to find lavender, sage, rosemary and other herbs from a local farm, which they repotted into milkglass containers for all the tables. At the end of the night, I almost didn’t throw my bouquet because I loved it so much. I still have a picture of it as my background.
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    User847447 Sent on 07/01/2012
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    Hello,

    I worked with Lori and Toni for my wedding in Folly Beach, SC. Lori was so helpful in guiding me to which vendors to speak too and helped guide me through each of my contracts. Together they helped me go through checklists to ensure all my details were thought of. Lori's design and vision for my wedding matched mine in such a way that I had complete confidence in their work and trusted her with any changes that needed to be made. Her flowers she made for me have yielded some of the best compliments of my wedding.

    Knowing Lori and Toni were there for me put me at complete ease with my wedding. I knew my wedding setup, event, and take down would take the stress off of me and my family. There was never once I had stress about what if as I knew I was in good hands with them.

    I would highly recommend Lori and Toni to any bride, as they know who to talk to and are so personable you feel like you are planning your wedding with your best friends. Thank you to you both again for making my wedding more than I ever dreamed!
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    Casey Sent on 06/19/2012
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    Toni and Lori made everything absolutely perfect for our wedding day! I stayed online looking at things I liked, and then I noticed they were all created by Blue Planet Green Events. I had a "lemonade-inspired" wedding, and Toni and Lori just made it everything I ever wanted.

    We were actually planning our wedding 100 miles away in Columbia, so having someone like Toni to keep it all under control was extremely important to me (and my mom). Toni was great about staying in contact with us, and I always felt like I knew exactly what was going on with every aspect of our big day.

    I will never forget walking up to the venue the day of and being completely blown away by how perfect everything was. We had been worried about rain, and Toni had eased my mind by creating a great rain plan (that we never needed to use). But it was great knowing that no matter what, it was going to be perfect!

    The best thing about working with Toni and Lori is that they have great ideas. When we planned things together, I would tell them an idea, and they would come back with how to make it even better. It was never me telling them what I wanted, but more of a conversation about how we could make it look exactly the way it should.

    I loved how involved they kept me in the process, and they just really delivered on the big day! I just felt like they were really on our side and genuinely wanted everything to be perfect.

    If you want to have a great time planning your wedding and work with some awesome people (and make your day absolutely beautiful) you really need to work with Blue Planet Green Events! Even when I look back at pictures that I've just gotten back, I'm still just in awe of how perfect they really made our day!
  • Mollie
    Mollie Sent on 05/23/2012
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    Both my husband and I can not say enough wonderful things about Blue Planet Green Events. Toni and Lori are amazing and make you feel so welcome and loved from the first time you step into their office. No matter what your budget is they make you feel comfortable and confident that your dream wedding will come true. They work with you closely and make suggestions that help you meet both your dreams and budget. Our wedding was everything we wanted it to be and more. The details of the wedding were carefully and beautifully executed to exactly what I had wished for.
    Kuddos to BPGE for making my day the best day of my life!!!
  • Lindsey
    Lindsey Sent on 05/17/2012
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    Toni and Lori did a fantastic job. Everyone kept telling me that I was the only bride they had ever seen so calm... and I owe it all to these two fantastic girls. They went way over and beyond any expectations I had not only for a wedding planner but for making our wedding what it was. They captured exactly what Christopher and I had envisioned our day to be. I cannot believe how beautiful and special our wedding turned out to be. They even fixed our rehearsal dinner snafu... not even part of their job description! I would recommend them to anyone; they listened to us and had ideas that were an inspiration to our wedding. It would not have been the wedding of our dreams without them.

    On top of it all, they are affordable and sustainable! What more can you ask for! You girls ROCK!
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    Amber Sent on 04/25/2012
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    Toni and Lori =AMAZING, FABULOUS, any other adjective that you can think of that is WONDERFUL!! These two ladies help make our wedding dream become reality and we are forever grateful! From the first time we met on top of the Rooftop Bar on the Vendue Inn we knew that these two ladies were going to be our wedding planners!! They just really fit into our lives like family! :-) From every phone call, text message, email with super quick responses, they knew exactly what we wanted and could recommend the perfect vendors spot on!!! We are forever grateful for everything that they have done and really consider them part of our family! :-)

    Lori was absolutely amazing in her floral arrangements!! She got everything spot on!! :-) Everything that I pinned or described to her was embodied in the flower arrangements and bouquets that she put together along with Toni! Like I said in the review for our Wedding Planners, they just understood who we are as individuals and as a couple and created this organic, Southern, unique wedding that was really who the Horn's are!! :-) WE LOVE THEM!!!
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    User1262182 Sent on 07/29/2013
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    Toni and Lori are AMAZING! My mom and I could not have pulled off my wedding in 4 months and made it as beautiful and breathtaking as it was without their help! I absolutely LOVE all that Toni and Lori did for me, and I do not think that there is anyone better in the market. They make sure to help lift all of that "stress" that brides and their mothers seem to just become a magnet for, they come up with inventive and creative was to make YOUR day as unique as you are, IF there is a problem they FIX it, without you ever knowing that there was a problem to begin with. for example, I had envisioned an outside wedding since Ian proposed, we came up with all the bells and whistles to make it beautiful, the day of my wedding it poured like monsoon weather! I was so worried about it, but they had planned for MANY different disasters so before I even knew what was going on, my mom came up to me(as I was trying to think of ways to FIX this) and told me they were already on it, and if possible it looked even more beautiful than what I had originally planned. Just like that.... all that stress... poof, gone! They made sure to stay within budget, Toni and Lori are willing to give you ideas that will even cost you less money.

    I absolutely LOVE that they are a Green company as well. They don't just say they're "Green" and then go throw plastic bottles all over the ground when you aren't looking either. It is a real life choice for them, everything should be eco friendly, and re-usable, or able to be re-purposed which is something that helps out quite a bit in budget too! You won't be able to find better Wedding Planners than Toni and Lori.
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    Catherine Sent on 07/20/2016
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    Toni & Lori are incredible! They totally understood my vision and brought it to life better than I could have imagined! They used my sample images and created the most gorgeous, organic, floral arrangements to perfectly fit my "boho chic brunch affair" wedding, as they titled it. They were very professional & easy to work with, too. Seriously, these ladies are top notch! I could not be happier with their service!! I recommend them to everyone looking for more than a florist to really make your event stand out!
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    Erin Sent on 11/28/2011
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    I couldn't have asked for a better wedding coordinator! Toni was fantastic and really went above and beyond to make the wedding day seamless and fun!
  • Georgia
    Georgia Sent on 06/03/2023
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    Devastated

    We are deeply saddened and devastated by our experience with Lori. We asked Lori to create a whimsical and elegant garden for our wedding and what she gave us was heavy, dense and bold.

    Lori and I met and worked through countless images to create a plan for our wedding. We spent 70k on flowers with Lori and the work she produced was nothing close to what we asked for. The floral installations and arrangements she produced were not cohesive or consistent. I’m some installations/arrangements dead and wilted flowers were used.

    What hurt the most was that we requested would have cost significantly less then what Lori charged and delivered. While I understand Lori would not copy anyone else’s work. What I asked her was for her to create something with a similar color arrangement, vibe and style but she was also free to use different flowers. What I don’t understand is that the nature of working with a live product and placing that product in a different space will always result in a different arrangement and design even if it is based on a specific image. Lori took our inspiration photos and went the complete opposite direction. When we asked for a garland table runner of greenery with flowers sparsely sprinkled in she producers a dense floral runner with hardly any greenery that did not fit within our vision or the rest of the floral design of the wedding. We asked for a large installation on the venue’s facade to be made with Wisteria branches and resemble the Love Shack Fancy store front but what she delivered was some that cost us thousands of dollars more than what we asked more and looked nothing like the inspiration photo we selected.

    The next day on IG a florist who was not Lori, who I’d never met, never spoke with nor shared any images related to the design posted she was the lead florist on the most expensive installation of our wedding.

    On the Tuesday after our wedding we reached out to Lori to verify that she was informed of our complaints by our planners. I informed our planners of my disappointment that night and the next morning but they did not relay that message to Lori. When Lori replied to our email she informed us that any complaints from here on out were outside of her contract and that our planners had not relayed our message. She requires all complaints be sent within 24hrs of the event. Which is clever as most newlyweds as recovering from their wedding and not in the frame of mind to email complaints the next day.

    What sucks is the floral arrangements Lori produced for our rehearsal dinner were perfect. When I walked into the space I felt relieved that she really did understand what I was asking for. Which is why I was so surprised when I walked into our venue and saw nothing like what I was expecting on our wedding day.
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