Penelope Bridal (Parker & Penelope) Reviews

47 | Hopewell Junction, NY
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47 Reviews for Penelope Bridal (Parker & Penelope)

Recommended by 63% of couples

3.1 out of 5.0
  • Quality of service 3.1
  • Professionalism 3.1
  • Flexibility 3.2
  • Value 3.1
  • Average response time 3.1

Awards

47
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  • User4351376 · 2+ years ago

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I stumbled across this boutique while visiting my sister over the summer.I got my gorgeous mermaid gown at one of their trunk shows. The beading and silhouette really flattered me. They were able to order it for my height, which saved me money on the alterations. The place is really sweet and the salespeople were down to earth; not pushy at all. We went without an appointment and they were very accommodating. I left and visited a few other stores in the area. I came back a couple of days later and bought the dress I tried on during the show. We were able to get a deal on the wedding dress. They also gave us a big savings on the bridesmaid dresses since were were buying so many. The overall experience was great!

    Sent on 08/26/2014
  • S

    Sebastian · Married on 08/03/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Very pleased, will be using it again.

    Sent on 08/30/2015

    Penelope Bridal (Parker & Penelope)'s reply:

    Thank you for coming to our salon! We love our customers as family.
  • C

    Cheryl · Married on 07/18/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Such a lovely, cutesy and cozy bridal salon. The entire staff was very helpful, sweet, kind, professional and welcoming. I also would like to add that they were not overbearing; which I loved the most.

    Sent on 08/27/2015

    Penelope Bridal (Parker & Penelope)'s reply:

    Thank you so much for coming to our boutique. You were the best customers around. We enjoyed having you. Thank you so much for the photos!
  • User6126769 · 2+ years ago

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I was pleased that even though the day that I went into the salon was the day of a snowstorm, and I told the ladies that I would come back another day, and they catered to me with such professionalism I was impressed. The fact that they had my first choice and second choice dresses there made my heart SO glad. They were so helpful in so many ways I was just totally pleased period!

    Sent on 01/01/2016
  • User5058251 · 2+ years ago

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    My husband and I had our wedding not too long ago and I still remember the look on his face. A tear fell out his eye. The moment was magical. I knew he would fall in love with this dress as I did too. The customer service was great! I got my dress on time! They are wonderful people and I would recommend this company to my friends & family!

    Sent on 05/08/2015

    Penelope Bridal (Parker & Penelope)'s reply:

    Thank you so much for letting us be a part of your special day!
  • C

    Connor · Married on 02/21/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Great place with great dresses and suits. Price was affordable and the people were very pleaseant.

    Sent on 03/12/2015

    Penelope Bridal (Parker & Penelope)'s reply:

    Thank you so much for letting us be a part of your special day!
  • D

    Darnell · Married on 02/14/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I really enjoyed my experience with Parker & Penelope. They have a wide variety of dresses and gowns. Admittedly, they were a little pricey; however, they made my sister feel so amazing. They temporarily made her anxiety non-existent. She was getting married and we used Parker & Penelope for her gown. The exchange was simple and hassle-free. She was so beautiful, and she felt beautiful as well. The customer service was great for us. Overall, it was an extremely pleasant experience. I would go back to them. Although, I better get a loyalty discount!

    Sent on 03/13/2015

    Penelope Bridal (Parker & Penelope)'s reply:

    Thank you so much for letting us be a part of your special day!
  • User4358282 · 2+ years ago

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I got a lovely Watters gown from this boutique. I was looking for something simple. Not too flashy, but enough to show off my curves. When I got to the salon I had one style in mind, but the sales lady encouraged me to try on some others. When I put it on I just knew it was the dress for me! My experience was great. I recommend this place to anyone looking for superb service and nice folks.

    Sent on 08/28/2014
  • S

    Stephanie · Married on 10/17/2014

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I received great customer service at Penelope. I would recommend to anyone looking for bridal attire

    Sent on 09/14/2014
  • User4355555 · event on: 09/20/2014

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Penelope briadal loft had the best service. The were very calm and patient when I was picking my dress. They even helped my find the perfect dress for me! They were so kind and even stayed after hours so I could have the wedding of my dreams

    Sent on 08/27/2014
  • User4371189 · 2+ years ago

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The staff helped me through the process of finding a dress. I looked wonderful of my wedding day because of them

    Sent on 09/03/2014
  • User4398145 · 2+ years ago

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Very helpful and knowledgable service

    Sent on 09/14/2014
  • P

    Paige · Married on 06/22/2014

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    It was first experience buying a dress for such an event and the staff could not have been more helpful. They made sure I was comfortable at all times and that means a lot to me!

    Sent on 04/25/2014
  • K

    Kimberly · Married on 06/15/2014

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I only had a few short months to prepare for my wedding. the consultations I received at petit Penelope eased my concerns regarding the ready date for my dress. The staff was also knowledgeable and friendly.

    Sent on 08/27/2014
  • S

    Stacey · event on: 05/11/2014

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Outstanding service and great selection

    Sent on 05/12/2014
  • User3763926 · event on: 11/21/2013

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Attentive and very responsive. A joy to work with.

    Sent on 12/30/2013
  • T

    Tom · Married on 10/12/2013

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I was very pleased with the friendly service i received. Parker and Penelope will be my first choice when I need formal wear again.

    Sent on 01/19/2014
  • J

    Jamal · Married on 07/02/2015

    4.8
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      4.5

    i was so happy on my big day they made me real strong i love this shop there the best in the world

    Sent on 08/19/2015

    Penelope Bridal (Parker & Penelope)'s reply:

    We love our customers as family! Thank you for letting us be a part of your special day.
  • P

    Pam · Married on 09/12/2014

    4.8
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      4.5
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Very nice, accommodating salon.

    Sent on 11/23/2013
  • User4914237 · 2+ years ago

    4.8
    • Quality of service:
      5.0
    • Responsiveness:
      4.5
    • Value:
      4.5
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Such wonderful staff. Made my special day mean so much more.

    Sent on 03/26/2015

    Penelope Bridal (Parker & Penelope)'s reply:

    Thank you so much for letting us be a part of your special day!
  • User3656951 · 2+ years ago

    4.8
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      4.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I was called immediately when the dress arrived. I also purchased a dress for myself from the Project Prom rack Thank you for all of your help

    Sent on 11/05/2013
  • User5395684 · 2+ years ago

    4.6
    • Quality of service:
      4.5
    • Responsiveness:
      4.5
    • Value:
      4.5
    • Flexibility:
      4.5
    • Professionalism:
      5.0

    Professional and accommodating. There was some slight back and forth with tuxes not being available, but they did a great job working around it.

    Sent on 08/31/2015
  • C

    Carmela · Married on 05/20/2015

    4.6
    • Quality of service:
      4.0
    • Responsiveness:
      5.0
    • Value:
      4.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    As you know, weddings are a difficult time for brides and bridesmaids. But at Penelope Bridal, they make you feel like they can make your dream come true. Very courteous, very friendly, very attentive and caring. My bridesmaids and myself felt at home the whole time we were there. The atmosphere is pleasant and I would recommend all brides and bridesmaids to see them first. You will not be sorry but instead you'll be on your way to a less worrisome occasion. I wish there were more bridal shops that had this beautiful feeling of tranquility.

    Thank you,

    Carmela Myers

    Sent on 08/25/2015

    Penelope Bridal (Parker & Penelope)'s reply:

    Thank you so much for your review! We love our customers as our family.
  • User4230909 · 2+ years ago

    4.6
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      4.0
    • Flexibility:
      4.0
    • Professionalism:
      5.0

    Very kind and willing to help understand vision of bride and work with bridal party as well as flower girl. Quality product with reliable communication and prompt service.

    Sent on 07/07/2014
  • User4024521 · 2+ years ago

    4.4
    • Quality of service:
      3.5
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      3.5

    There are a few people who are amazing such as Trindad. She really listens and is very helpful. One appointment I had was with two people who weren't super knowledgeable about the products.

    Sent on 12/05/2014