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Pelazzio Reception Venue Reviews

Pelazzio Reception Venue

Pelazzio Reception Venue

Houston, TX
4.5 out of 5 rating, 55 reviews
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Reviews

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    Mark Sent on 01/12/2025
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    All-Inclusive Is The Way To Go!!!

    I absolutely loved that everything was included in our package. From the venue to the food, it was all some with excellence. The only thing I would recommend is having yourself a wedding planner that can structure the ordering and organizing of the various activities that occur during a wedding. The wedding planner provided by the venue did not do that great of a job with helping us in that regard.
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    Christopher Sent on 06/28/2023
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    Mr. & Mrs. Ammons

    The cathering, the dj, and the coordinator was all very professional. Thanks for the timely emails and all communications going toward our special occasion. If you decide to book with the Pilazzio you are in for the full package, hand and foot, treatment from experienced professionals. I employ all fiances to call and schedule an appointment for the most memoriable night of your life.
  • illustration stars

    Are you interested?

  • Johnnie
    Johnnie Sent on 11/25/2022
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    Epic Wright’s Wedding!!!

    My wedding at the Pelazzio is everything and more. Our wedding turn out was so beautiful, all of the works at the venue were great. All of my family and friends have been talking about our wedding all week. The venue setup was beautiful and the food was great, I would most definitely recommend the pelazzio for any event. Thank you Pelazzio for making it so easy for my wedding to be the wedding to top for the years to come.
  • Imani
    Imani Sent on 08/15/2022
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    Amazing All Inclusive Venue!

    Pelazzio is definitely the best place to have a wedding! Wow! I can’t express the gratitude for this venue. From the coordinators, to the wait staff, to the DJ, photographer and even the bar tender. Nothing short of amazing. Our wedding was 7/31. Erika was our day of coordinator and she did everything to ensure our day ran smoothly. I also appreciate Mary so much and all her help and staff with setting up to make everything look beautiful. To Paul! Our DJ. The best DJ in Houston HANDS DOWN! He definitely made our day special and kept us on track as we navigated through the night. We had a vision and he executed! Our soul train line was great and everyone had an amazing time! Well respected and went the extra mile to keep our party going! Laura, our photographer WOW! she took amazing photos of us throughout the night and capture all our greatest moments. We received our photos within LESS than two weeks after our wedding in which I was not expecting! Everyone went above and beyond. The food was amazing, our pre reception table was set up beautifully and everyone loved it! Monica or Monique for our wedding cake, she made it look exactly how we asked and it tasted AMAZING!!! Josue (I think) the bar tender kept all the drinks coming and made sure everyone had great drinks! I highly recommend Pelazzio to host your wedding. Oh, and the price was reasonable, for an all inclusive venue we spent well under 10k for 100 people. We were more than satisfied!
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    Toy Sent on 07/12/2020
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    Amazinggggg

    We came to them 3 weeks before the wedding date and they made our vision come to life. At the Pelazzio you really get everything at one place. Kristina made us feel at ease especially living out of town and trying to plan. This is the place to go for your special day.
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    Gwendolyn Sent on 03/24/2020
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    So Amazing

    It was a dream come true wedding and more the staff was awesome the food was amazing everything we can ask for . We Thank our Heavenly Father for that special day
  • Ruby
    Ruby Sent on 03/12/2020
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    Perfect Wedding

    My husband and I got married at Pelazzio about 2 weeks ago and it was perfect! Our event manager, Karen was amazing and super detailed. She was always available for any questions (even after hours and on weekends), provided me with everything i wanted, and made any last minute changes quickly. She made sure everything was going smooth and thanks to her, it was the perfect night. Thank you soo much Karen for all your hard work and dedication to my wedding vision! All the staff here are great and experts at what they do! DJ Paul is a pro and made for the best DJ i could've asked for! He made sure everything was on time according to the schedule i made and kept the party hype! Our photographer was Amir. He edited a couple of photos on the spot so i could post those that night and they were EPIC! Just beautiful! The cake- omg....delicious and gorgeous! It was exactly what i envisioned! Decor- beautiful and elegant! Our waiter was always available, and brought us our food first ( with everything on the buffet lol) as well as our our drinks as soon as the bar opened, and had a great attitude the entire time. The bartender recognized a few repeat clients and already had their orders memorized lol. The fog machine- perfect and a must for entrance/first dance! Everyone complimented us on a beautifully executed wedding, the venue, food (delish!) and all the friendly staff. All the staff here are talented professionals and I am so glad we chose Pelazzio. It's all inclusive so all i had to do was hire a minister and make timeline/ decor color decisions. Pelazzio went above and beyond and i definitely recommend them. Thank you for giving us our dream wedding!!!! :D
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    Sheila Sent on 02/17/2020
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    Omgeeee Fabulous

    I love this place.... it was just amazing. Beautiful and professional. The staff was great and nice and thoughtful. Mandi was amazing and the best coordinator EVER!!! I DON'T have 1 complaint, NOT one. AMAZING!!!
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    Lavone Sent on 08/19/2019
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    Beautiful Venue for All Couples

    The Staff at the Pelazzio did a wonderful job and made our dream wedding magical. From the very first meeting everything was organized. The food turned out wonderful. The cake vendor has a beautiful design however it seemed our cake was frozen prior because I had a hard time cutting the cake. The photographer took hundreds of photos without complaints.! The DJ was awesome as well. Kristina and Juan are outstanding event planners and would recommend this venue to anyone.
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    Dassia Sent on 12/26/2018
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    A all in one vendor

    I great place to have your wedding!
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    Vantrese Sent on 10/27/2018
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    Amazing experience

    Pelazzio was an amazing venue that truly brought my vision to life. My Banquet manager Luis was more than amazing easing my stress level and making my day run smooth without any bumps. The venue and the staff went over and beyond to make my day memorable. Pelazzio is a one stop shop.
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    Jeanette Sent on 07/30/2018
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    I had my wedding here on June 22th, 2018 and I ABSOLUTELY LOVED IT!!! I’m not really a huge party person but I absolutely had a wonderful time at my wedding. It was everything that I had hoped for and went beyond my expectations. I’m a full-time college student, so I didn’t have that much time to be able to plan my wedding out but Pelazzio took care of almost everything. It was extremely stress free and so organized!
    A lot of the reason that the night went so perfect was because of Luis, our banquet manager. He speaks Spanish and was really accommodating to my parents, who struggle with their English at times. He answered all our questions with ease and certainty. Along with that, he was there the whole wedding to make sure that everything went smoothly. Any concerns that I ever had, he had already taken care of them. He was on top of the whole planning and schedule of the wedding and nothing ran late. Everything was on time. He was AWESOME!
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    Stacy Sent on 05/23/2018
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    Everybody from day one at the Pelazzio Reception Venue was extra sweet . From Amanda to Luis, and Eric and the manager was so sweet and very professional and they made my wedding like a dream wedding. I wish i could do it all over again. Everybody is still talking about my wedding and how beautiful this venue was. They said everything was perfect. The food was good, the cake was good the decorations was so pretty. The photographer was great. The staff was the best and the Bartender was awesome.. Get one of the packages with the Pelazzio for your wedding or any event. Thank each any everyone of the employees and supervisors, and the whole staff at the Pelazzio. I had a very beautiful dream wedding that i will never forget.
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    Cathy Sent on 01/26/2018
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    My son had his wedding at Pelazzio in early November this year. Through the process the staff was amazing. They were always available to answer questions and quick to make last minute changes. The venue, service, food was all excellent and it was a magical night. Thank you Pelazzio!
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    Krystal Sent on 07/23/2017
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    Loved loved loved. My wedding reception was beautiful!
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    Jesslyn Sent on 05/14/2017
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    I absolutely love having my wedding here it was a stunningly beautiful ceremony thanks to the staff of pelazzio.... Eddie and Luis were great at keeping me calm and Mking sure everything went smoothly... Athena the photographer made us laugh and smile effortlessly and I had a blast and my nervousness about something going wrong was quickly removed by the three thank u Eddie Luis and Athena
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    Felix Sent on 09/28/2015
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    Definitely the place for any event♡♡ From amazing customer service on discussing the different packages including decor, open bar, food, drinks and etc. Especially their weekend discount packages! And their fun, friendly out-going event planners. I highly reccomend this place to anyone. A perfect 5 star venue!
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    Jetricee Sent on 07/22/2015
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    Pelazzio is a perfect venue for weddings. They made my event beautiful and has perfect vendors for dj cake limo etc... would do it all over again
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    Candace Sent on 03/26/2015
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    It was our first time ever being married and the pelazzio done and amazing job, they were always polite and patient, my wedding was beautiful and everyone of our guest loved it... Ericka and Lauren went over and beyond with helping my husband and myself ,I'm so thankful for there help....If you're getting married and feeling stressed are lost please, please go there and let them help you......Thanks Pelazzio team!!!!!
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    Mya Sent on 01/06/2015
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    Very organize, love everything about it
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    Elizabeth Sent on 12/23/2013
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    It is a beautiful place to have any type of event since they have everything in their package it make it easy for the celebration their staff are very friendly and customer service excellent I highly recommend this place to every one
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    Harika Sent on 11/14/2013
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    Great place.. Great people...right venue to choose for weddings
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    Maclovia Sent on 10/09/2013
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    My fiancé and I are so excited about having are wedding there on October 26 . It's been a fun and stress free planing with Ana ,has been so much help and always there to answer any question .( I would recommend this venue . Great people , great service ,)
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    User1330205 Sent on 09/15/2013
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    Our company has had our annual Holiday Party at Pelazzio Reception Hall for the past 3 years. They are always so accommodating and go out of their way to make sure that we have everything we need for the evening. They are a one-stop shop so we don't have to do any extra work. They take care of the room decoration, setup and cleanup; they provide the food, wait staff, day-of event captain, open bar service, DJ, transportation, etc. Throw your Holiday party here and you won't be sorry!
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    User1324515 Sent on 09/11/2013
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    Wonderful Venue. We love Pelazzio staff
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    Valeria Sent on 09/06/2013
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    Very friendly staff. They were involved in every detail
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    User988416 Sent on 10/24/2012
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    The Pelazzio made it happen for me. Everything.....and I do mean EVERYTHING was exactly how I visioned it to be. All of my family and friends was raving about how beautiful everything.

  • Nikki
    Nikki Sent on 12/21/2011
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    If you are looking for a full service vendor that gives you the most bang for your buck, then the Pelazzio is your place! They do everything for you, and it is wonderful. This means the only thing you need to worry about are the flowers, the photographer, and your own centerpieces. It really doesn't get any better than that. I chose the Extravaganza package, as that included the open-bar and the limousine. They call you about 1 month prior to your wedding date so you can choose linens and the catering menu. The food is PHENOMENAL, and I mean this!! They prepare all of their own food on site, by an actual chef. He really takes pride in his craft as well, because he personally met us at our tasting and thanked us for our business. The entire staff seems to work in perfect harmony with one another, and any time we came in to pay on our balance, everyone already knew who we were. I would highly recommend this venue to anyone who is looking for a venue that will take care of everything and still be easy on your pocketbook.
  • Karrah
    Karrah Sent on 12/02/2011
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    I couldn't believe how wonderful and easy to work with the Pelazzio was! They walked with us step by step, explaining every detail, from the set up of the tables, to the linens, and catering. We worked mostly with a man by the name of Juan Pablo, and he was such a delight! On the day of the wedding, he made sure that we never had to get out of our seats for our own food, and were catered to hand and foot. They were short staffed that evening, but you would never know, because Juan Pablo jumped behind the bar and served all my guest with drinks. He even upgraded our bar from a well to a premium! And the price was very reasonable! One thing that really blew me away though was that night I had my grandmothers ring (which was too small or too big for my fingers) and had to place it on my table. By the end of the night after I had left, I remembered that I left it on the table, long after we had left! The staff is so honest that when I called to inquire about it the following day, they had it waiting for me! I would recommend this place to anyone who wishes to have a care free and wonderful reception!
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    Ashley Sent on 11/29/2014
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    This place is AH-MAH-ZING!!! Lauren and Katie make Pelazzio! I am so excited to have my big day at this location!

    The process of choosing a venue can be so stressful, but the team at Pelazzio take that all away! Their Paradise Package is worth EVERY penny!

    I will recommend this location time and time again!
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    Michaele Sent on 07/29/2014
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    WOW! This place is just amazing and beautiful! I am so glad I didn't go anywhere else. This is a one stop shop too! They are closely connected with other vendors and can work out so many different package options! I love looking back on my wedding day and remembering how easy flowing it was. I love love love this place!
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    Kafayat Sent on 01/08/2014
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    Pelazzio ballroom is d best place ever to make your event a memorable day.I just love it.
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    Joana Sent on 07/31/2013
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    I was happy with all the set up and how professional the staff was. My wedding planners were flexiable. Anytime I needed to add something even day prior the event they made it happen. Food was amazing. Staff helpful and neat. Very professional and polite.
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    E Bruheim Sent on 04/10/2024
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    Beautiful Turnkey Event

    If you are looking for a great turnkey event that is hosted well and has lots of options for customization and levels of expense, then this is the right place. We got to decide how much we felt comfortable spending, and they were sure to explain the cost for everything we wanted. We did not have to hire any outside vendors, as they set everything up. The one small criticism is that they are busy and sometimes the responsiveness could be better, but at the end of the day our event was exactly right, and we could not as for a better experience.
  • Tina
    Tina Sent on 05/23/2020
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    Pelazzio Wedding Venue

    Loved everything about this venue! They went above and beyond for us on our special day!
  • Gina
    Gina Sent on 11/28/2019
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    Smooth and professional

    My wedding was perfect thanks to Pelazzio and all the staff minus one of the event managers. Overall my experience with them was easy and having chose a package and paying per month made for a mostly stress free year of planning. I had my monthly payment for one of their all inclusive packages and then closer to my wedding date I got to choose the details. Everyone from the receptionist to the DJ to the servers the day of made me feel special and excited the whole time. I would recommend Pelazzio to everyone I know. You can’t beat the price for the quality of service you receive with Pelazzio! Such a great establishment
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    Allison Sent on 03/27/2013
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    Every single person working that night did a very good job, my wedding was fantastic. Thanks
  • Marionette
    Marionette Sent on 12/17/2023
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    Great but....

    Our experience with Pelazzio venue was wonderful. They provide alot for 1 price sense usually you have to look for a photographer, venue and caterer separately but instead this is all in one place. The 2 things we did not like is that our event manager changed and then by the end the event manager was unavailable up until the day of our wedding, she was also very slow at responding to our questions and concerns. Then we paid extra for additional liquor for our open bar just to learn later that anything that was left over we were unable to take home. If we had know we weren't able to take the alcohol we wouldn't have paid the extra. But over all our day was magical. We'd do it all again but now we know what not to do.
  • Kaylen
    Kaylen Sent on 06/07/2022
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    Great Venue

    Best all inclusive venue anyone would need! From the decor to the cake, everything was PERFECT!
  • jackie
    Jackie Sent on 06/18/2015
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    The packages and location were nice.
  • Shanieka
    Shanieka Sent on 12/05/2016
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    I love how all-inclusive this venue is! I am a business owner, so It was difficult for me to find the extra time to do everything wedding related. They practically did it all, which I appreciate. There were snafus with the DJ that came with the venue, that altered my review. Music sets the tone of the evening and he messed up a lot, which I did not like at all. The photographer was amazing, the staff was amazing, and the rest of the vendors were very helpful and nice. The room I was given was a lot smaller than I thought it would be, hence the reason of the "value" review. We spent well over 11K, had only 100 guests, and the room/decor didn't reflect that fully which was kinda disappointing. All-in-all, I would recommend the Pelazzio to other brides, only if you make sure you can get the Grand Ballroom. I wanted this one but It was unavailable for my date.
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    Stacy Sent on 11/17/2015
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    I have not had my wedding yet but just going there to tour the place and get all my questions answered was really good!! The wedding specialist LizBeth is really nice and healthful!!!
  • U
    User1606391 Sent on 05/04/2014
    4.4 out of 5 rating
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    Ara was the Best!!!! The coordinator was Awesome!!! I want too many details on my wedding so I was a complicate bride but Araby help and make it happen all my request. Awesome customer services. Just the DJ was totally poor :( most of the things wasn't ready and it was on the side and the music only was hear in one side totally bad :/ they don't have too many subwoofers maybe only 2 o 3 for the whole party :/ overall was good.
  • Chau
    Chau Sent on 04/10/2019
    4.2 out of 5 rating
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    Good choice

    Great option for all inclusive venue. Makes it easy for couples who aren’t picky.
  • Jessica
    Jessica Sent on 01/30/2019
    4.2 out of 5 rating
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    Upcoming wedding in October

    Upcoming wedding in October And everything is going well so far. Everyone is very helpful and professional.
  • E
    Elizabeth Sent on 12/01/2016
    4.2 out of 5 rating
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    My wedding date is not until February 17, 2016. But I love the place on my first visit.
  • S
    Sheila Sent on 01/15/2014
    4.2 out of 5 rating
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    My fiance and I have been thrilled with the friendly and welcoming service we have recieved. The only negative part of our experience was that our coordinator left the company a few months after we secured our venue, so the transition to a new coordinator was a bit stressful. However, they have made up for it in their hrlpfulness thereafter.
  • E
    Elizabeth Sent on 08/26/2016
    4 out of 5 rating
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    We had our reception at the Pelazzio and it was great! We loved that they have vendors they often use so we didn't have to find them on our own- we used their cake, caterer, and linen people.
  • C
    Charles Sent on 08/18/2014
    4 out of 5 rating
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    I feel so much better, after deciding to let Admin Pelazzio. Handle this from here on out.
    Thanks to the Pelazzio staff
  • Brooke
    Brooke Sent on 02/25/2019
    2.8 out of 5 rating
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    Coordinator was a no show!

    Very responsive and accommodating when booking, but my day of coordinator was a no show and the replacement had no clue what was going on. Never received an apology. Waitstaff was EXCELLENT! Preferred cake vendor was awful, so we found our own. Beautiful decor and food was great! Very disappointed with how the actual day was run.
  • M
    Maqueshia Sent on 01/18/2016
    2.4 out of 5 rating
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    The place is beautiful but they are rude some of the vendors are not very good at all. They make promises and don't fulfill them I will only recommend this place to a basic bride. My opinion they don't provide dream wedding quality I actually end up spending an additional $10,000 outside of my package
  • Bethany
    Bethany Sent on 11/16/2023
    2 out of 5 rating
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    Pelazzio Personnel Are the Only Issue

    UPDATED Now that I've had my wedding:

    Please understand the food, venue, decorations, dj, photo booth, etc. were all absolutely amazing. Where the low rating review comes in is from the pelazzio personnel.

    I'm tired. Plain and simple.

    We've had 4 coordinators due to high turnover on their side. We discussed every single detail with the 1st two, including videography as we added that with the 2nd coordinator not in the original contract made. Every single detail discussed with the first 2 was lost by Pelazzio. Every single thing had to be rehashed with the 4th and final coordinator and even then numerous questions could not be answered due to how new she was at the time (only a month or 3 into the job). The 3rd coordinator we met at our food tasting event and only discussed simply alcohol details, but she was quickly replaced with the 4th coordinator due to reorganization on their side.

    This has now turned into a multiple week long problem on how Pelazzio is restricted and cannot send us our wedding video raw footage as was discussed and agreed upon with the 2nd coordinator. They also cannot send us the restrictions placed and have simply kept to our video is locked up behind red tape. This is extremely upsetting. We paid for a 6 hour videographer and only received a 45min condensed version missing several key scenes. I have given the key scenes missing and yet again we are back to square one of they won't provide the missing footage due to contractual restraints. A contract I did not sign and am not allowed to see. It is purely between them and the videographer hired for the event through them.

    For reference, the key scenes missing are our version of the bouquet toss and our sparkler exit. These are essential scenes they cut pretty much everything out of in the video sent to us.

    Mind you this is also the same videgrapher we had to have 3 re edits of our 45min video done because of messups on their end and lack of communication from them. Now don't get me wrong the videographer is definitely good and worth it, but dealing with the Pelazzio personnel is simply not.

    Our coordinator messed up several things day of and beforehand and really just didn't have a lot of answers. This is purely to them being so new.

    Because of all of these issues, I highly recommend if you choose to go with this venue:

    - Get a coordinator you trust to deal with your coordinator provided by the venue
    - Get a videographer for the ENTIRE timeframe which you know and trust and can easily work with directly
    - Do appetizers and buffet immediately after ceremony if both being done
    - Make sure games and favors are out on tables immediately after ceremony, your coordinator will not help with this even if they're aware
  • A
    Alexandria Sent on 05/05/2019
    1.6 out of 5 rating
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    unprofessional

    There are so many things I can say I do not know where to start. I have already talked to the office manager, but I would really like to speak with the owner.

    My wedding was in January and so many things were wrong. First off the limo was OVER AN HOUR LATE!!! Causing us to be late for the wedding. There was no call to give an update on his location or anything not to me or my coordinator. SO many of my photos at the church had to be skipped and those are memories that I will not have memorialized.

    Secondly, because the limo was late we were supposed to receive an extra hour of photography but we did not. She was so ready to leave and keep asking to go. Also, she was not experienced at staging people. We had to stage the photos ourselves. Also, she posted about how bad the wedding food was on social media per one of the groomsmen. I have a photo of the post. She also never sent me my photos so I HAD TO CALL AFTER MORE THAN 90 DAYS!!!!! to received my photos TERRIBLE. I will say one of most photos were ok, but all the drama.

    Now of the icing on the cake. The professionalism of the staff in the office is THE WORST I HAVE EVER EXPERIENCED IN MY LIFE!! The way they receive payment is inefficient and confusing of the customer. Once payment is made a "receipt" is sent but there is no information about the remaining balance, when the next payment is due, or prior payments. This is the cause of what happened to me. Four days before my wedding I received a call saying I owe a balance on my account and if I didn't pay my wedding would be CANCELLED.

    First off why am I hearing about a balance 4 DAYS BEFORE THE WEDDING!!!!!!! Between January 16 and mid- December (date of last payment), I was NEVER contacted about a payment. Despite the fact that I had multiple phone calls and in-person meetings with the staff and NO ONE MENTIONED A BALANCE!!!

    The audacity of the receptionist Ezi email and say they were "beyond lenient on receiving this payment". LENIENT!! Who, what, when, how were they lenient. When I NEVER RECEIVED, a call, an email, a text, a notification or a smoke signal about a missing payment. We HAD NO PROBLEMS PAYING HOW WE OWE and we did but there has to be another way. If had been informed earlier and the staff wasn't so RUDE and UNPROFESSIONAL, this never would have happened.

    In conclusion, MY WEDDING DAY will forever be shrouded in a negative light.
  • T
    Tomekia Sent on 05/01/2014
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    I planned and booked my wedding a year and a half in advance. I put my deposit down, booked hotels for my out of town guests and also for my guest that live on the other side of town. I was told 2 months after booking my date that the venue had double booked the ballroom that I selected. I searched for the perfect wedding venue for at least 3 months and I picked this venue because of the Grand Ballroom although it was 45 minutes from my house. Now I have to search and look for another Venue and Hotel all over again. If I would have canceled my agreement I would have not received a refund for my money but being that their facility messed up they felt it would be OK to just move my wedding to another room. I truly believe in my heart the date was not double booked at the time I set my date. I believe someone came later with more money and asked for that date and room. I feel totally disrespected.
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