Patisserie of Skaneateles Reviews
Reviews
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4.9 out of 5 rating
4.9
Excellent
44 reviews
Recommended by 98% of couples
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Quality of service 4.9 out of 5 rating4.9
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Average response time 4.8 out of 5 rating4.8
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Professionalism 4.9 out of 5 rating4.9
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Value 4.9 out of 5 rating4.9
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Flexibility 5 out of 5 rating5.0
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User photos
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Meagan Sent on 10/24/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent Choice for Bakery
We worked with Mindy for our wedding, and everything was amazing! It was so easy to communicate with the bakery, and schedule our tasting. The tasting was so great, we got to pick any flavors for cake or fillings we were interested in and try them out. And we didn't have to make any decisions on the spot, Mindy let us think it over and get our choices back to her. We really appreciated that, as we both needed some extra time to pick since everything was SO good! They provided free delivery to our venue, The Lodge, the day of. We had a small 2 tiered cake and 10 dozen cupcakes in various flavors. They were an absolute hit with our guests and the cake was so tasty! Would highly recommend working with them for your wedding! -
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Matthew Sent on 10/08/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Nailed it.
They captures our vision. Omg!!! We love our cake! -
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Samantha Sent on 08/28/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fantastic!
Although we didn’t get much of a chance to eat our cake at the wedding, every part of the process leading up to the wedding was easy and quick with this vendor. We loved them and would recommend to anyone looking for a beautiful and custom cake. -
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Sarah Sent on 12/07/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highly recommend!
We loved working with the Patisserie for our wedding desserts! We had a wedding cake and a spread of 8 different dessert bar options, and every single item was amazing. Our guests raved about the desserts, and just about everything was cleared out by the end of the night. They were great to work with throughout the whole planning process, and so accommodating when we had to postpone our wedding twice due to COVID. They even created a custom filling flavor for us — my husband was really hoping to have salted caramel buttercream as a filling between layers on our chocolate cake, and even though it wasn't on their menu, they made it special for us! Everyone loved it so much that they even told us they were planning to add it to their regular menu. We had a great experience overall, and we're so glad we chose the Patisserie for our wedding desserts.-
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+3 photos
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Samantha Sent on 12/05/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Royal fall wedding cake
Super delicious cake! The tasting was well presented and had so many options and combinations. We had the white cake with raspberry preserves for 2 layers and the chocolate cake with fudge and cannoli filling for the other 2 layers. It was to die for!! The presentation was gorgeous!! -
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Jennifer Sent on 09/06/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Delicious and beautiful!
The Patisserie of Skaneateles made us the most lovely cake and cupcakes for our August 2021 wedding. The cake was the vanilla with almond mousse - divine! We also did two kinds of cupcakes - double chocolate and vanilla with raspberry filling.
The three tier cake was gorgeous with flowers from Fleur de Lis. It matched all of the Pinterest boards I had shared and the guests all loved the taste!
As an added bonus, Michael from the Patisserie was a delight to work with. So easy to coordinate details. Highly recommend! -
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Kelly Sent on 01/06/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Creative and Tasty!
We worked with Vanessa at Patisserie for our November 2019 wedding. We had a small cutting cake and several other “finger food” desserts. Everything was super fresh and delicious. We didn’t have an elaborate cake but it still looked and tasted wonderful, and if the cakes in the window of the shop are any indication, if you wanted something more elaborate they would do an amazing job at that, too. This is also just an amazing, small shop to stop in and get any of their delicious items, I recommend any of their fresh baked breads.
(Photos by Dani Moran Photography) -
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Olivia Sent on 08/09/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Delicious cake, beautiful decoration, personal service!
My fiance and I planned a small covid-friendly ceremony because our wedding this past Spring was cancelled. Patisserie provided us with a beautiful big and delicious wedding cake on short notice that really added a special element to our night. We worked with Mike to design the flavors and appearance (a naked lemon cake with berry marscapone filling and flowers on top. Highly recommend!!!! -
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Carol Sent on 11/19/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding cake
Vanessa was excellent in her presentations of options on the cake and it was absolutely beautiful! We had a meeting prior to selecting the fillings and I had samples to try. All were fantastic. Highly would recommend getting a cake here! -
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Marina Sent on 11/05/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best Cake Ever
We used the patisserie for my daughters wedding cake July 27, 2019. It was the best cake we ever had. The went above and beyond with the flavor and frosting, so moist. Every guest was raving about it and not a piece was left. We tell everyone about how wonderful the Patisserie is. Thank you! Thank you!! Marina and Jim Gustina -
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Ashley Sent on 11/05/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Phenomenal!
Not only did my Wedding Cake look phenomenal, it also tasted fantastic. I am very pleased with the way my cake turned out and all of my guests were impressed. It looked exactly as I explained to the decorator. -
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James Sent on 11/03/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing baked goods, cakes and cookies!!!
I cannot speak highly enough of the Patisserie and how amazing all of their food creations were at my daughters wedding on 10/19/19. Even more impressive is the fact that our event was held in a field, outdoors under a tent in 50 degree weather. The desserts were amazing, the wedding cake delicious and our decision to offer late night warm fresh baked cookies put an exclamation point on a spectacular night. -
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Audrey Sent on 11/03/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The whole day was perfect! Cake was yummy!
Everything was awesome!! We had tons of leftovers! Thank you!!! -
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Elizabeth Sent on 11/02/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best Wedding Cake I've Ever Tasted
We LOVED our wedding cake. Honestly, most of the time at weddings I avoid the cake because it's dry and gross. But the Patisserie completely changed my mind. We had a three layer cake with lemon, chocolate and vanilla. All three were fantastic. I had guests come over and ask who made it. Beautifully decorated as well, the team was so pleasant and easy to work with. Would 100% recommend. -
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Becky Sent on 08/22/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Delicious Cupcakes/Cake
The cake and cupcakes were delicious. We didn’t have any left because they were that good. -
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Katelyn Sent on 07/23/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Delicious and beautiful!
We worked with Vanessa and she was very organized and professional. The cake was delicious! And she was able to execute our vision perfectly. We would highly recommend them. -
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Kristen Sent on 02/25/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Its been five months since the wedding and my friends are still talking about how good the cake was!! I live in Baltimore, MD and was getting married in Skaneateles, NY so most of my consults with vendors were via email and phone. Michael was so wonderful to work with, very responsive and the cake was beautiful!! Thank you so much Michael and the team at the Patisserie!! Rob and I can't wait to come back and visit :) -
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Erica Sent on 12/28/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had the most beautiful cake I've ever seen! Working with Michael was so incredibly easy, which, as all brides know, is so important when tackling wedding planning. The cake was delicious...all of our guests loved it! The cake looked gorgeous in pictures, as well! -
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Megan Sent on 12/12/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I have grown up asking for Patisserie cupcakes for my birthday. So, when it came time to choose a bakery for our wedding cake, it was a no brainer! They went above and beyond to help me create my vision for our wedding and to make the most delicious cake! I wish I had gotten more than one slice of our cake, but we already plan on ordering a small cake with the same flavors on our anniversary. Everything from Patisserie is always delicious, and our wedding cake was no exception! -
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Steph Sent on 08/22/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Michael has the best personality and is truly great at his profession. We had a May 2016 wedding and ended up doing a to go cake tasting because of our busy schedules. There were so many options and everything was delicious! We ended up choosing a 3 tier cake with alternating chocolate and white layers in each slice. The frosting was cream cheese. The fillings we chose were fudge and chocolate mousse. I also wanted a simple white cake that had subtle designs on each layer with vibrant flowers from our florist to accent it. When I saw the cake I couldn't believe how perfect it was! Not only was it beautiful but it was also one of the best cakes I have ever had. Our guests keep asking us to this day who we ordered it from. Thanks again for everything! We look forward to having him make us an anniversary cake when that day comes. -
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Sarah Sent on 05/21/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Michael is amazing. His white cake is some of the best I've ever tasted. We got a four layer cake, two layers were vanilla with Bavarian pastry cream and strawberry filling, the other two were red velvet cake with raspberry pastry cream filling. Both were a huge hit at the wedding! The cake was breathtaking, exactly what I had envisioned. One of the best parts of patisserie is that rather than having to save the top of the cake in your freezer for your first anniversary, Michael will make you a brand new cake!! -
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Michelle Sent on 11/29/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Mike and his staff were perfect! They offered us samples of the variety of flavors they offer. Did an amazing job listening to our ideas to create the perfect cake. We did a sheet cake as well. Absolutely delicious! Red velvet is the amazing! Best part was they offered us a cake on our anniversary! -
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User2204613 Sent on 06/30/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We used the Patisserie for our rehearsal dinner and the dessert was fabulous. We did all small desserts: tarts, cookies, truffles, etc and everything was either eaten or happily taken home by the guests since we ordered a bit too much. We would highly recommend! -
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User2221596 Sent on 06/08/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Micheal Cheney was very accommodating. I knew I wanted a smaller 2 tier cake for display and sheet cakes in the back but wasn't exactly sure what I wanted it to look like. Michael took a couple pictures of ideas I had and created a simple, yet gorgeous cake!!! We live out of town and were not able to sample cake prior but the cake exceeded our expectations. We got vanilla with strawberry inside. Everyone raved. Highly recommend!!! -
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Allison Sent on 07/14/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Michael and Patisserie were wonderful to work with for our wedding cake and pies on our June 7th wedding! Michael was extremely accommodating to my husband and I throughout the process, from prepping a "tasting at home" kit when my husband was going to miss our tasting due to a cancelled flight, to researching and finding a gluten-free pie crust last minute, to making our crazy vanilla/chocolate butter cream layered cake (that I actually drew out on a piece of paper), our experience couldn't have been better. We received SO many compliments on how good the cake and pies were!
Patisserie really does wonderfully delicious work and nothing would make me happier than to eat their cakes and butter cream frosting for the rest of my life (I was eating leftover cake for several weeks after the wedding and it was awesome). I'd also be bereft if I didn't mention their focaccia bread...we strongly considered giving it out as a wedding favor.
Definitely the best choice to go with for all your wedding (and non-wedding) needs in the Finger Lakes! -
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Alexandra Sent on 12/31/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Patisserie is a great choice for your wedding cake. Michael Cheney did a great job with our cake - truly a work of art. He made our cake look exactly like we wanted. The flavors were to die for. Our cake tasting was one of the highlights of our wedding planning. You can't go wrong with Patisserie! -
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Ashley Sent on 09/03/20135 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Custom made cake with textured buttercream frosting and gold leafing.
I sent them an image found on Pinterest and they replicated it almost exactly. As fondant covered cakes have quickly gone out of style, it was refreshing to find a baker who could make a more more beautiful/ intentionally home made looking cake.
The frosting was delicious and covered two perfect and moist tiers: red velvet and chocolate.
We also purchased sweets from this bakery for the rehearsal dinner and for family breakfasts the week leading up to the wedding. Their bread is also to die for.
Highly Recommended. -
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Emily Sent on 02/21/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Mike's cakes are the only cakes you'll need to taste. He sets up an amazing tasting of several different flavors. They were all so good, my husband and I would have loved to have had any one of them. Our cake also looked beautiful and we got many compliments on how great it was. I only wish I could have eaten more of it! -
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Melisa Sent on 10/04/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
As soon as we tried our cake tasting from Patisserie, we knew we had to use them for our wedding. Michael was truly fantastic to work with -- we loved his sense of humor and easygoing nature. We were planning our wedding from out of town, and Michael was very accommodating and flexible in discussing options with us over the phone or via email.
On the day of, he delivered and set up our cake, coordinating with our venue and florist without a hitch. The cake was beautiful and just as delicious as we remembered. We received so many compliments from our guests, and we finished every last slice on our honeymoon!
We can't recommend Michael and Patisserie highly enough. -
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Ally Sent on 09/03/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I gave Michael a 5/5 for every category, but to be fair, I have no idea how much the cake cost. (Mom didn't seem to bat an eye, so I will assume reasonable). I personally only had two bites of carrot cake and it was delicious. I am relying on the guests who told me it was great for the rest of it. The samples were delish (I ate all of those). Very easy to work with and while I don't really know what it tasted like, it looked PERFECT! -
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Jessica Sent on 02/22/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Not only was our cake reasonably priced and beautiful-- it was delicious!! That's not a combination that's easy to find in a baker! Mike was wonderful and he helped us figure out what we wanted. We were very pleased and recommend the Patisserie to all of our friends for any occasion. -
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Amie Sent on 06/02/20095 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Mike did a superb job on our cake. It looked amazing and tasted amazing. He was really nice and easy-going. We were surprised by how inexpensive the cake was. -
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Jennifer Sent on 07/26/20134.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I did not want a traditional wedding cake and Michael was up for the challenge. We did a tiered cake ball cake and it was really cool! They were delicious as well! Chocolate peanut butter was to die for. -
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Kristina Sent on 02/02/20124.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
Patisserie was the first and last cake testing we did. We worked with Mike, who had an incredible sense of humor and made us feel at ease in an instant. He set up a wonderful spread for the tasting and it was difficult to make a decision as everything tasted fantastic! He was on time to deliver and set up the cake and it looked so beautiful! The cake itself had tiny floral detail all over it. He did an incredible job! The cake was delicious and I highly recommend him! -
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Erin Sent on 09/25/20104.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4.5 out of 5 rating4.5
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I would recommend this bakery to anyone getting married/or any other occassion where they need a cake in the Central New York area. The cake was beautiful and delicious. We had a 3 tier cake and additional sheet cakes in the kitchen abd both tasted great and looked beautiful. The bakery is flexible and reasonable. We loved it! -
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Sara Sent on 10/13/20104.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
First of all, Mike is hilarious. But more important, he helped us keep our cake "us" and was just an absolute joy to work with. And, of course, the cake was beeeeautiful--and delicious!!! -
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Jennifer Sent on 01/29/20104.8 out of 5 rating4.8
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I ordered several weddign cakes to use as table decor for my wedding. Each guest table had it's own cake as a centerpiece. The staff was very flexible and the cake tasted amazing. I definately feel they are the most upscale cake baker in the Syracuse area. -
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Christina Sent on 09/24/20084.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
The cost for the cake was a lot cheaper than any of the other vendors I checked out, which amazed me! The cake looked exactly like the picture I gave them. All the guests raved about how good it was! -
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User994944 Sent on 10/29/20124.7 out of 5 rating4.7
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4.5 out of 5 rating4.5
Michael was very laid-back, but very helpful and attentive to what we imagined for our reception. He ended up putting together a great set up which was incredibly delicious and got a lot of good comments from our guests! -
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Mary Sent on 07/27/20104.7 out of 5 rating4.7
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4.5 out of 5 rating4.5
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We waited too long to order our wedding cake. Oops! But, Patisserie said they would be happy to squeeze us in that day even though they had a lot of other events that day (YEA)! I looked through their multiple photo books at the bakery for ideas and then was able to mail them the ribbon I wanted to use since I wasn't local. The cake was beautiful and tasted SO GOOD. I even thought their prices were great. -
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Rachel Sent on 08/20/20164.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 3 out of 5 rating3.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our wedding cake and cupcakes were absolutely delicious! Michael definitely won us over with the delicious tasting we had at the Sherwood Inn. We got to try numerous cupcakes, icings, and fillings that were DELICIOUS!! I sent him a few Pinterest photos and he decorated everything perfectly! My only wish is that he was more responsive to emails but we still touched base well before the wedding and were set to go! If you are getting married in the Skaneateles/Auburn area, your cake needs to come from Michael at the Patisserie! -
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Sarah Sent on 06/28/20154.6 out of 5 rating4.6-
Quality of service 5 out of 5 rating5.0
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Average response time 3 out of 5 rating3.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our cake was even more beautiful than I imagined! Michael also made me the cutest grooms cake to surprise my husband with and we had a dessert table that everyone loved. My only complaint would be that they are tough to get a response from through email and I think a lot of brides these days find it easier to email a vendor than call especially during regular business hours. -
Quality of service
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Brittany Sent on 06/15/20114.2 out of 5 rating4.2
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
We did cupcakes and they were awesome! He delivered them and sent them up! No complaints! -
Quality of service
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Elizabeth Sent on 08/15/20183.7 out of 5 rating3.7
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Quality of service 2 out of 5 rating2.0
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Average response time 4 out of 5 rating4.0
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Professionalism 3.5 out of 5 rating3.5
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
We had a great experience while cake tasting. We were supposed to meet with Michael and last minute got switched to Vanessa. She was sweet. It went smooth and the cake was awesome. We signed the contract. From then on I kept trying to contact Michael when I had questions but I was told to keep going through Vanessa. I was sad because we everyone seems to love Michael but working with Vanessa went good! Good communication up until the day of the wedding, everything was going ready and they seemed to know exactly what I wanted. The florist was to leave flowers for the cake decorater to put on exaclty like the picture I gave them. The cake showed up and was beautiful however the decorater did something completely different with the flowers! I was freaking out and it caused for in-needed stress on my wedding day. My wedding planner was able to get a hold of the bakery where they sent the decorater back to fix it before the guests arrived BUT it shouldn’t have ever been done wrong. Other than that’s hiccup everything else went good! -
Quality of service
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