Party Favors Reviews
Reviews
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4.7 out of 5 rating
4.7
Very good
70 reviews
Recommended by 95% of couples
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Quality of service 4.8 out of 5 rating4.8
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Average response time 4.6 out of 5 rating4.6
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Professionalism 4.8 out of 5 rating4.8
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Value 4.7 out of 5 rating4.7
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Flexibility 4.7 out of 5 rating4.7
Awards
70
+2
User photos
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Jen A. Sent on 10/09/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A Delicious Cake!
Our cake was delicious and they brought our vision to life exactly how we had hoped. Three different tiers with three different flavors - can't pick a favorite! -
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Maggie Sent on 12/08/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Incredible, beautiful, delicious - a dream come true
I love cupcakes and always wanted cupcakes at my wedding. Party Favors made the most beautiful cupcakes topped with flowers that were so gorgeous and yummy, it was everything I hoped for. I have been obsessed with flower pieces since I was a kid so I promise I'm a tough critic and these exceeded my expectations. I am so happy with how they came out and the guests devoured them. The bakery delivered on time and as ordered and was nice to work with ahead of time. -
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Priscilla Sent on 09/19/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful AND delicious cake
Dairy allergy bride here! Loved loved loved that Party Favors offered a vegan chocolate cake/frosting that ACTUALLY tastes good! Our 3-tier wedding cake was so beautiful and though our actual wedding cake was not dairy free (we wanted a white cake - so faked the cake cutting tasting :D), Party Favors was able to make a sheet cake that I could have and we could serve to guests with dairy/egg allergy. Ultimate taste test: my dad who is not dairyfree and pretty picky even ended up loving it too and wanted that served to him instead :D
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Nina Sent on 08/14/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We ordered a 3 tier vanilla cake with cream cheese frosting and it was absolutely delectable! It was even better the next day for breakfast! Thank you Party Favors! -
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Jill Sent on 08/03/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I have been working with Party Favors for years to design creative birthday cakes. As a true cake/frosting lover, I knew I wanted my wedding cake to taste as good as it looked and because Party Favors has never let me down on this front, I knew we didn't even need to attend so much as a tasting anywhere else. I had a very specific vision for a tiered cake that was half fun and half serious/traditional. The fun side reflected a different Boston Sports team on each tier. The traditional side used beautiful draping and buttercream designs to show sophistication. The amount this cake has been photographed and talked about is ridiculous. As someone who can't draw or bake to save my life, I am truly grateful for the Party Favors team. Their ability to work with me and make this cake exactly what my husband and I wanted is amazing. Bonus - they will remake the top tier of the cake for us on our first anniversary as part of the initial order. No year old cake for us and so excited for to celebrate again! -
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Erica Sent on 06/22/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our cake was SO GOOD. Based on our tasting, we expected a good wedding cake, but what they brought to our wedding was even better than we imagined (we chose different flavors than what we tasted). We didn't want a whole bunch of decorations, and they actually listened to us and made beautiful, simply-decorated cakes. And the price was way better than most other bakeries! Several guests told us they don't usually like cake/dessert - crazy I know - but that they loved our cake. Highly recommend the Funfetti! -
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Jenna Sent on 02/23/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Lights. Camera. Action... John, and his team at Party Favors went above and beyond the call for our replica, full scale, Stanley Cup wedding cake for our wedding this past New Year's Eve (2016). As major hockey fans, players, and friends attended our ceremony, "The Cake" took center stage welcoming our guests with all 250 in attendance hand-written onto the cake as our seating chart. The cake was so impressive, it stopped everyone from taking their seat for almost 30 mins, as selfies, social media, and memories were instantly created. The project was accepted with high enthusiasm from the moment we approached Party Favors with our idea, and every time we came in to visit we were the "Stanley Cup People", you could feel the pride and energy the staff had towards our cake. Other major cake shops in the area turned down the idea, and we were glad they did, as John and his team delivered a perfect 10/10.
From design through the installation on site at our venue the day of, everything was perfect. John had us to the shop three times throughout the process for meetings, cake tastings, and adjustments as the details and project went along. Our final product contained 7 different flavors, as tiers, and we even did a dozen gluten-free cupcakes to accommodate those with the need. From traditional marble flavors, through blueberry lemon and orange cream, not only was our picture-perfect cake a hit for the camera, servicing as a seating chart, and just an awe to walk into a reception seeing, it was also delicious and received just as many reviews when it was served later in the evening for the quality and taste.
Professionalism, Passion, and Perfection. Party Favors was a perfect vendor, baker, and holds a special place in our hearts for their hard work and a cake that will be remembered forever. Take a look at the photos on their website, and we hope your dream cake is from John and his team!!!
Mike and Jenna
-December 31, 2016- -
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Karen Sent on 11/13/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I have eaten a lot of cupcakes throughout Boston and none other are as amazing as Party Favors! They are amazing! We had a cupcake towers and a small 6" cake at the top of the tower that was beautiful. We went in for our tasting and brought a picture for the cake portion and when we saw the cake at the wedding it was exactly what we envisioned with small accents of our colors to match the cupcakes. We were able to pick 3 different kinds of cupcake flavors, all who had them said they were delicious! We only had a few left over along with the cake so that was perfect! They were so nice and confirmed delivery time to the venue the week before and really help us to design the perfect cake and cupcakes for our wedding! -
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Lauren Sent on 06/20/20165 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had such a great experience with Party Favors! We came in for a very stress free tasting and has some delicious cakes. After tasting at 3 other bakers, we thought the actual flavor of the cakes were the best so far - not too sugary and you could actually taste a difference between all the flavors. We were looking for a more simply styled cake, and really wanted to focus on unique flavors, and this hit the mark. After doing the initial tasting, we came back to pick up the two flavors we were most interested in for our wedding in October and Party Favors made full mini cakes of each flavor. Highly recommend the Almond cake with apricot cream cheese layer! Delicious and a great value.
Day of the cake was just as beautiful and delicious as I could have hoped for!! -
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Rebecca Sent on 11/19/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing! I brought in two photos of cakes (for the wedding and rehearsal dinner) that I wanted. They both came out so beautifully and tasted even better. They are easy to work with, have a vision and delivered the cake to the venue. I would use them again in a heartbeat! -
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B.j. Sent on 06/02/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Party Favors has been a part of my wedding dream since I was a young girl. I grew up in Brookline, MA and would find excuses to go there because their cakes, cupcakes, candy, chocolates are so wonderful that it melts in your mouth. I wasn't sure I was going to be able to use them because my wedding was over 2 hours away (including catching a ferry) but Party Favors delivers to Martha's Vineyard! It was so worth having them provide the dessert. It was delivered seamlessly and with extreme professionalism. I would recommend them to any bride or dessert lover! -
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Mathilda Sent on 05/31/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We have ordered several cakes through Party Favors, so it was a natural choice for our wedding cake. The tasting process was fairly hands off - we pre-selected a few flavors and tried them in the shop while looking through a book of previous designs. Most of our ordering communications were through email, including about design, which worked well for us because of our schedules. They were very upfront about what impacts the cost (e.g., fondant, design detail, etc.), and worked with us to produce a beautiful cake that fit our budget and looked exactly as we expected it to. Most importantly, Party Favors' cake is absolutely delicious - why choose a cake that isn't? -
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Mary Sent on 02/24/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Party Favors and Chris helped us create a sweet treat for all of our guests on our Valentine's Day wedding. After a disastrous cake tasting at another venue, I was persuaded to give it another go and try out Party Favors - so glad I did. We found a delicious cake to use as a small ceremonial cake cutting and then created an avalanche of cupcakes for our guests to consume - not one cupcake was left! They were delicious and appropriately decorated with roses, hearts and other Valentine's flair. Chris was super helpful and nice - letting us change our order a few times as the numbers rolled in w invitations. Recommend them! -
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Marissa Sent on 12/04/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Delicious Cookie Cake for our Rehearsal dinner. It was tasty and unique. They also let us do a full cake tasting even though we knew we wanted cookie cake. They accept cc which I love! -
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Hal Sent on 11/16/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
There are a lot of places that we researched that could have done our wedding cake, and we went around to see many of them. We went with Party Favors because not only was their cake the bast tasting out of any of them that we tried, but they were also the friendliest and most helpful of any which we met.
Being a smaller operation than some of the others which we tried, gave us a better feeling because they were more interested in what we wanted rather than just trying to sell us a cake like we felt with some of the others. We also wanted to do a smaller cake with an ombre frosting, which they admitted that they had not done many of before, but we felt confident that they could. And boy, did they come through!
We were so happy with the way that the cake turned out visually, and with the way that it tasted. They delivered the cake on time, and there were no issues with any aspect of the process.
The cake was great, and Party Favors rocks. We totally would recommend them to anyone for their wedding cake or any cake for that matter! -
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Nicole Sent on 10/18/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Party Favors is hands down the best cake around. I was already familiar with this bakery since I work right around the corner, but was completely blown away with the cake they made for our wedding. Their flavors were fantastic and the cake was exactly what we were looking for. I was especially happy with the value, we had met with two other bakeries and Party Favors was surprisingly one of the more affordable ones. The tasting and ordering process was simple and everything went off without a hitch! -
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Donna Sent on 07/23/20145 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
OUR CAKE WAS AMAZING!!!
We chose the marble cake with the hazelnut filling and every single guest said it was the BEST wedding cake they have ever had. :)
Thank you Party Favors - here's to a lifelong relationship filled with cakes and happiness! -
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User6943591 Sent on 08/19/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Party Favors makes amazing cakes. We live nearby and get cakes from them frequently, so we just had to get them for our wedding. We chose to get cupcakes for our guests, with a top cake for us to cut and a separate groom's cake. They matched our colors perfectly and made the cakes exactly as we had specified (and the groom's cake was pretty complicated!). The cake itself was super moist, and their frosting is amazing- best buttercream ever! If you send them a photo of your cake/cupcakes after they are "set up" at the wedding, they will make you a free anniversary cake too.
We had them deliver our order to the Cape, and the delivery went extremely smoothly. I just gave them the venue name, and they coordinated directly with the venue, no extra work for me. I highly recommend them, and can't wait to get our free anniversary cake! -
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Erika Sent on 06/15/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I sat down at my own wedding and ate my entire piece of cake, and if another piece had been in front of me I would have eaten that too. Best wedding cake I've ever had! Oh, and it was very pretty too, but that was almost besides the point because really, this cake was unbelievably moist and flavorful. We are already looking forward to the free cake on our one-year anniversary! -
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Kristin Sent on 06/08/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Party Favors provided us with a beautiful and delicious cupcake tower for our wedding. We were able to rent the tower from them which was extremely helpful and they also delivered and set up everything for us. The Party Favors butter cream frosting was the best we tasted and it was a delicious treat for our guests. The cupcake tower looked terrific and tasted even better. They were great to work with and my parents who returned the tower for us also raved about their customer service and their helpfulness. We are looking forward to enjoying our complimentary cake on our one year anniversary. -
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Judy Sent on 01/25/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
There is nothing more delicious than a cake from Party Favors. We have purchased their cakes for every family occasion and will continue to do so. The cake was beautiful and everyone loved the lemon filling. I tasted a cake from another vendor just to have another data point and there was just no comparison. They are helpful and extremely organized. -
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Chris Sent on 12/16/20125 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Thank you for making the best party favors for my wedding this summer. It was a dream wedding come true! My family and friends are still talking about it. You guys are awesome! Great service, great prices. -
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Hilary Sent on 11/05/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Party Favors was great to work with. Chris was especially helpful and patient! The cupcakes and cutting cake we ordered were not only delicious they were beautiful! We couldn't have been happier! -
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Courtney Sent on 10/08/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This is the best tasting cake I've EVER had. I still dream about eating it. I'm so excited that we will be able to have some on our first year anniversary! We chose the lemon cake with raspberries and cream filling with buttercream frosting. I had so many guests comment on it, and many had two slices because they were so in love with it! I really just wanted the most basic design, but they looked like they did great design as well. I just wanted something crazy simple with great flavor, and Party Favors definitely did that for me! -
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Car-Love Sent on 08/29/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had a 2 tier rum and pinneapple cake from them...DELICIOUS! Guests are still talking about how good it was!
Chris was superb each time I reached out to him and the finished product was fabulous!
I don't drink and at the 1st suggestion of 1 tier of the cake being rum flavored...I was ready to shoot it down. After tasting it...I was completely sold! MORE PLEASE! -
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Liza Sent on 07/15/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They make the most delicious cupcakes ever! I have been eating their cakes for my whole life on each birthday and really wanted them at my wedding. They worked with us to coordinate the colors and made beautiful cupcakes for us! They delivered them to RI where our reception was and were very professional. We got a great deal on the cupcakes and got a million compliments on how good they were. We highly recommend them for anyone looking for a great cake or cupcake for their wedding! -
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Lindsay Sent on 07/11/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The team at party Favors was really laid back and easy to work with. We picked out our cake and had no worries. They took care of everything including contacting our vendor. The cake was delicious and they even let us have 2 different flavors! -
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Dana Sent on 07/03/20125 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The most perfect wedding cake! Everyone loved it! They will even make one year anniversary cake for us for free. Fabulous! -
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Jennifer Sent on 02/05/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We absolutely loved the "Tiffany's" themed cake that was made for us by Party Favors in Brookline, Massachusetts. They were helpful in reviewing several options for our cake design and the final product was not only tasteful and the talk of the ceremony dinner, but it was delicious as well! We highly recommend Party Favors to anyone. Thanks so much! -
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Jo Sent on 12/29/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
First and foremost: the cake was DELICIOUS!!!! I was familiar with their baking already, and new that they would be on the short list of vendors I'd be visiting to select a wedding cake. They were easy to work with and accommodating in setting up a tasting appointment, and afterwards were more than willing to accommodate the custom flavor combos we requested. I knew I wanted to go with them as they had the best TASTING cake around, but i wasn't sure about the aesthetics. I had a set image in my head of what I wanted the cake to look like (not something they had done before), and they delivered exactly what I was looking for. (A lot of the cakes on their website were more on the novelty/birthday or giant flower side of things, which made me worry at first -- thankfully, they were able to pull off understated elegance just as easily!) The price was decent as well, and there was a ton of leftover cake that we enjoyed at the big BBQ the day after our wedding :) I can't wait for our one-year anniversary so I can eat more! Way to go, Party Favors! -
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Lauren Sent on 10/26/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had our wedding cake recently created by Party Favors. It was delicious!! We choose mocha with chocolate raspberry mousse and our guests LOVED it! They were able to create exactly what we envisioned for our wedding cake. Thank you! -
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Ali Sent on 10/09/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We used Party Favors for our wedding on 9/24/2011. Not only did they do our wedding cake, they also did a complete dessert table for us. They provided cupcakes in 3 different flavors, candy, chocolate covered oreos, chocolate mousse cups, and frosted brownie bites. Everyone RAVED about the dessert table. Not only was it beautiful but every single dessert that they provided was delicious! In addition, the price was very reasonable considering all that we bought! I would HIGHLY reccomend Party Favors to any bride to be! -
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Leslie Sent on 10/04/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Party Favors did a great job for our wedding cake. They were the easiest to work with - we did a tasting, decided on look and flavors, and we were good to go! We worked with Chris and he was extremely friendly, professional, and helpful.
Most importantly, the cake turned out beautifully and tasted DELICIOUS!! Our guests are still raving about the cake - we got them all hooked on Party Favors!
We're definitely going to be using Party Favors for all of our cakes in the future. -
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Julie Sent on 06/30/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jon from Party Favors was fantastic our cake was just what we wanted and delicious. Thank you for making our day so sweet! Julie and Issac -
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Anna Sent on 02/19/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best frosting EVER. (If you like sugar more than butter in your buttercream, which I do.) We had a yellow cake with mocha filling. We also had chocolate and vanilla cupcakes. We actually ended up ordering a top and a bottom cake, because a friend of the family was making our "middle" layer (they weren't stacked) and they were so understanding and helpful. We did end up ordering WAY too much cake, but we enjoyed for days afterwords. Since we were moving across country shortly after the wedding, we were thankful Party Favors will make us an anniversary cake when we visit home, so we didn't have to try to transport a cake in the middle of the summer! -
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Jill Sent on 08/27/20095 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful design! Ridiculously good tasting cake!
They were very easy to work with. O gave them a picture I liked and then made it to look just like the picture! They give you lots of free samples to try and find the best flavors for you. They also give you a free small cake on your 1 year anniversary. Best cake place ever! -
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Elizabeth Sent on 06/09/20095 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We knew from the time we got engaged that we wanted Party Favors cupcakes for our wedding cake. Not only were they delicious, they were delivered on time and in good condition (2 hours away from the store!), and everything was exactly as we ordered it and very affordable. -
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Karen Sent on 03/15/20095 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely fabulous! My daughter wanted cupcakes and only chocolate and yellow cake with white frosting. They helped her design a cupcake display that was special and beautiful and unbelievably delicious. We went back for 2 tastings - her fiance didn't care and then decided he wanted to taste them. They were really flexible and pleasant and helpful to deal with. Very professional without being snooty.
They even did an unbelievable Red Sox cake for the rehearsal dinner. I was planning on picking it up that day and became overwhelmed with everything. I called around noon the day of the RD and they had it delivered to the restaurant by 2pm - with a very reasonable delivery charge. They then called me to let me know that the it was at the restaurant!
My only problem with the cupcakes was that they were so good I ate too many! -
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Lorri Sent on 09/23/20085 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our wedding cake was delicious and looked beautiful! Another fabulous aspect about Party Favors is that they provide you with a free cake on your first year anniversary, which allows you to serve the entire wedding cake on the day of the wedding. I thought this was a really nice touch. -
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Samuel Sent on 07/13/20085 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Delicious! Beautiful! -
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Crystal Sent on 06/08/20085 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We actually had the choice of two other cake vendors as part of our wedding package. Unfortunately we had horrible experiences with both. Our coordinator referred us to Party Favors and even though we had to pay some extra money, it was completely worth it. The cake was delicious and beautiful! They were great to deal with as well. -
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Katie Sent on 11/22/20075 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I loved so many of the cakes in the books at Party Favors but could not decide what to do; I showed them a picture of my dress and they came up with the idea to create my dress as the wedding cake! I gave them a swatch of fabric from my gown and they matched the frosting to the exact color. This cake was AMAZING. We did different flavors in every layer:
Top: chocolate cake with raspberry chocolate mousse
2nd: yellow cake with mocha mousse
3rd: chocolate cake with mocha mousse
4th: yellow cake with strawberries and cream
5th: (this was in back, because the cake would have been HUGE if it was all stacked up) chocolate cake with strawberries and cream
Prices are really great for Boston cake and the people are very nice. They create the cake to serve your guests - top layer is served and on your 1st anniversary they will make you a fresh cake if you give them a picture for their album.
Our cake was the cake written about in the Spring 2007 Bridal Issue of the Improper Bostonian.
Their butter cream frosting is the best I've ever had, and they have the best mini cupcakes (we had them at our engagement party and my bridal shower).
Delicious! -
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User2374458 Sent on 10/18/20154.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I have had my birthday cakes from Party Favors since I was born, so it was a no brainer on who I wanted for my wedding. The cake was not only delicious - it was gorgeous and exactly as I had asked it to be designed. Even my photographer posted on her own Facebook that she tries a lot of cakes in her profession but our cupcakes were her favorite of all time! -
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Donna Sent on 03/30/20094.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
We had a cupcake tower with a small cake on top for cutting. This allowed to have different flavors for the guests - so they could choose from chocolate, vanilla and spice (our choices). It was beautiful and tasty. After many local tastings we chose Party favors as having the best combination of cake and frosting. And with the cupcakes we were able to take the leftovers home and serve the extras at brunch the next day. We also got our free top-tier on our one-year anniversary. Excellent service! -
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Ns Sent on 03/28/20184.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
We worked with Party Favors for our wedding, and we planned for a small ceremonial cake and a variety of cupcakes. We worked with John for our tasting, which was a fun experience, and ended up picking a two-tier cake and five types of mini-cupcakes. We were impressed by how quickly they can turn around cakes and how helpful they were in developing a design and making decisions. We hadn't expected to afford as substantial a cake as we could - the price was very reasonable. They were incredibly accomodating and ready to work with us, no matter what our final decision was. One of the most fun parts of our wedding planning process! -
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Hilary Sent on 08/21/20164.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4.5 out of 5 rating4.5
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
Have an idea of the design/decorations you want before going for your tasting; we only picked out flavors but hadn't thought enough about the decoration, which impacts the price. -
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User1313135 Sent on 09/03/20134.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
I have been a massive fan of party favors since I met my now husband, he used to live in brookline and we'd get cupcakes every weekend so when we got engaged I knew where we would go. Our cupcake tower turned out perfect!! The colors were prefect and as always they tasted delish!! They were very flexible and let me change the delivery time the day before the wedding. My one and only complaint is that when you schedule a tasting you need to pick flavors and fillings on the phone so you need to know in advance what you want and they can't add new flavors with short notice. It would be better if they had all the options available so you can taste everything.
I gave 4 star for responsiveness because I was on hold for almost 5 minutes when I called to change cake delivery time and I once used there email to ask a question and didn't get a response...that being said I would still strongly recommend. -
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User771473 Sent on 04/09/20124.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I got my wedding cake here, and it 100% did not disappoint. The cake arrived at the venue, on time, and was completely and totally gorgeous. It was a chocolate cake filled with French mocha buttercream, frosted in white buttercream, edged with purple ribbon, and topped with a fondant bow. It was as delicious as it was beautiful, which is a rarity with wedding cakes. The cake was so delicious at the tasting that we started hoping our guests would pass on cake, so we'd get to keep more for ourselves. We ended up with the whole top layer left over, and it was just so beautiful I was upset cutting it to eat the leftovers. People left raving about the cake and are still talking about it!
The tasting process was a little odd, in that Party Favors only lets you taste 2 cake combinations per appointment. So we had to select two cakes, frostings, and fillings, and then mix and match on our fork. The other thing I didn't like about the ordering process is that they just have scrapbooks of previous cakes they had done for weddings, and you have to design one from scratch, without any idea as to how much each "element" is going to cost. You design a cake, and THEN they give you an itemized cost list...after you've fallen in love with your design. They also show a lot of floral cakes, but they don't do flowers- they make the cake, and your venue florist does the flowers.
If you provide a photo of your cake for their portfolio, you get a free anniversary cake on your anniversary, which is awesome and keeps you from having to freeze your actual wedding cake, and then eat gross freezer-flavored cake on your anniversary.
Anyway, beautiful, delicious, affordable cake followed by more beautiful, delicious, FREE cake a year later? Yes, please! -
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Amy Sent on 05/31/20114.8 out of 5 rating4.8
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 4.5 out of 5 rating4.5
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Without a doubt you won't find a better tasting cake than from Party Favors. Their frosting is incredible, and each flavor of cake we tried was incredible. We ordered our wedding cake from them, and it was really beautiful. Oh, and no more saving the top of your cake in a freezer - they provide a free small cake on your anniversary to celebrate!
The only reason for giving them anything less than 5 stars was that they seemed to be a bit unorganized and at times I became worried that our wedding cake was going to show up completely with the wrong flavors and colors, but this did not happen... I had to go back on one occasion because they didn't seem to have written down the cake and frosting flavors that we had ordered. Honestly though, I think they are just extremely busy, and in the end everything was perfect so I can't complain too much. Go for a tasting and you won't be disappointed! -
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Kasyla Sent on 08/30/20104.8 out of 5 rating4.8
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
A week before my wedding I went to Party Favor to order my cake, not only that they could accommodate to it last minute the cake was perfect. -
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Leslie Sent on 04/17/20094.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful service and very nice staff. -
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Tessa Sent on 05/05/20084.7 out of 5 rating4.7
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Quality of service 5 out of 5 rating5.0
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Average response time 3.5 out of 5 rating3.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I really enjoyed working with Party Favors for both my cake and my invitations. The cakes that we tried were all so delicious it was difficult to decide on flavors! The staff at Party Favors is extremely flexible, easy to talk to, and very helpful. The cake turned out to be absolutely beautiful and I got so many compliments on the taste. I would highly recommend Party Favors for both cakes and invitations. -
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Michelle Sent on 09/21/20124.6 out of 5 rating4.6-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Our cake was phenomenal. It was beautiful, and it was delicious. Really, really fantastic. Our guests are still talking about it, five months later! The staff was friendly, and they allowed us unlimited complementary tastings after we signed (and they were very generous with the size of the tasting cakes). They give a complementary first anniversary cake, so that you don't have to keep the top tier in the freezer. My only complaint was that their price structure was unclear, but in the end we got what we wanted for a reasonable price. We had a marble cake, chocolate buttercream filling (worth the extra $50), and regular buttercream frosting, with a basic design. Yay Party Favors! -
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Yim Sent on 08/11/20094.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4.5 out of 5 rating4.5
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
I couldn't stop jumping up and down and saying, "I LOVE my cake." John did an amazing, incredible, awesome job on our cake. We had a specific customized cake in mind. When we talked to John, he saw our vision. When we saw our cake, it surpassed all our expectations! Party Favors is a busy store so sometimes you might feel overlooked but we are so glad we went with them. Everybody still talks about the cake. The cake makes me so happy everytime I think about it. -
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Hillel Sent on 06/07/20084.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
The cake was delicious! We had three layers with different fresh fruit each. The cake looked amazing as well. The lady who helped us select the cake and gav us pieces to taste was very nice, and answered all of our questions. The cake was delivered on time, and we did not even have to worry about that. I highly recommend these people. -
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Maria Sent on 12/27/20074.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
the cake was delicious and beautiful, I still get comments from my guests. Many told me they never remember wedding cakes, but really liked the taste of ours. The store listened to our idea, and made the cake looking very romantic and gentle, delivery was prompt. Would recommend to a friend. -
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Lilac Sent on 11/20/20094.5 out of 5 rating4.5
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
We loved party favors cakes. It was a no brainer when we were considering vendors to pick Party favors, and the cakes (we had 2) were DELICIOUS. They did a wonderful job with the buttercream and ganache (I hate fondant), and made one more traditional cake, and one goofy one which we absolutely adored. Jonathan, at party favors, was instrumental in making the designs and costs come together (thanks!!)
My only beef with them is that the cake arrived a bit later than we had agreed - moments before the wedding started. Gladly, I was shielded from this by my wonderful friends, but it should be noted in a review. Alls well that ends well, though. And this ended with a pile of TASTY CAKE. -
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Brenda Sent on 10/29/20094.5 out of 5 rating4.5
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Quality of service 5 out of 5 rating5.0
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Average response time 3 out of 5 rating3.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
Our cake was delicious! The great thing about Party Favors is after your initial meeting, they let you come back to pick up several other flavors to try so you can really find the right combination of flavors and fillings (and have lots of delicious cake along the way). Although it's tradition to freeze the top layer, we decided to enjoy ours and ate it after coming back from our honeymoon. So good! -
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Jessica Sent on 09/06/20094.5 out of 5 rating4.5
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Quality of service 5 out of 5 rating5.0
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Average response time 3.5 out of 5 rating3.5
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Party Favors did a great job with our wedding cake, and I would highly recommend them. We had a small wedding and were looking for a simply decorated cake that tasted great. We got exactly what we wanted - a beautiful cake that tasted as good as it looked! -
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Mara Sent on 09/21/20104.3 out of 5 rating4.3
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Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 3.5 out of 5 rating3.5
Cynthia and the staff at Party Favors were great to work with. The cake came as part of the package through our reception venue, and we were so happy with the final product! The design was perfect - even better than what I had tried to describe. The only problem was that we had changed one of the flavors about 3 weeks before the wedding, and I called twice afterward to make sure the change had been made. Despite being reassured that the flavor was changed, the actual cake was made with the original flavor. It wasn't a huge problem, and it was still delicious, but I don't know where the communication broke off, and why the flavor wasn't changed. They said you can make changes up until a few days before the wedding, so we gave them enough time. In the end though, only a minor hiccup. The cake was beautiful and delicious. -
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Brittany Sent on 05/26/20134.2 out of 5 rating4.2
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Quality of service 3 out of 5 rating3.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 3 out of 5 rating3.0
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Flexibility 5 out of 5 rating5.0
Brides-to-be:
This is the only bad rating I gave...and though I feel horrible, I am compelled to write the most honest, the most objective, and the most concise review I possibly can.
We went with this vendor based on good reviews and good interactions.
Paula was the Party Favors representative with whom we worked closest with. She was kind, accommodating, accessible and thorough leading up to the event.
During the reception, we encountered an issue with two missing groom cakes and two missing cake stands. This issue was partially resolved an hour prior to the end of the reception; however, we are still attempting to work with this vendor to resolve the remaining issues. The issues seem to stem from a lack of communication (on behalf of this vendor).
We elected to donate the bridal dress, the flowers and then the cake(s) when Party Favors assured us that donating cake leftovers would not pose an issue. They had experience with cake donations and “would coordinate with the venue.” Because the burden of proof is on the customer, my husband and I have been electronically digging, compiling, forwarding and corresponding with them—weeks after the event. Verbal exchanges are null, so the disappearing cake stands conundrum might be lost cause at this point as they were shipped directly along with the receipt and this will require more tracking efforts on our behalf.
This is not my nature and I don’t want to pick vendor apart, so, I have my reservations about commenting further on the aesthetics of the bride’s cake. I’ll just say that it wasn’t an accurate representation of the tasting or the portfolio, but was most certainly something that we could overlook.
Brittany
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Emily Sent on 08/01/20124.2 out of 5 rating4.2
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
We tried three different cake vendors in the Boston area and Party Favors was BY FAR our favorite. The cake was delicious and they are reasonably priced. -
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Adrianne Sent on 10/14/20084.2 out of 5 rating4.2
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Quality of service 5 out of 5 rating5.0
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Average response time 3 out of 5 rating3.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
First off, Cynthia - the wedding cake coordinator is a super nice lady & the tasting was great. I had a hard time finding a baker I liked, I didn't want to go to the 2 most popular wedding cake bakers so I made my job a bit harder.
at the tasting you can request 2 cake flavors & 2 filling flavors, they make 2 mini cakes for you & also send you off with some cupcakes if you don't try the normal gold & chocolate cake flavors.
I wasn't overly impressed with the cake - we had almond - which was actually very moist, but the frosting was very sweet. We went back for a 2nd tasting & decided on Almond cake with alternating Chocolate mousse & white chocolate raspberry mousse for the fillings.
At the wedding, i discovered the cake was covered in fondant, which i had communicated I didnt want (i actually like fondant but I know a lot of people detest it) - however it was very soft & yummy & the cake was actually better than the tasting!
We also ordered a ton of mini tarts & pastries that I never got to try b/c they were all gobbled up!
The design I had sent them was not the design they put on the cake = not the end of the world b/c I wanted white on white - so it wasn't really noticeable.
The best part is that for your 1 year anniversary they'll make you a new top layer of your wedding cake so long as you submit a picture of your cake... that will be great considering we barely got to eat any at the wedding. -
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Mollie Sent on 10/04/20074.2 out of 5 rating4.2
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Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Our cake tasted great and was just the way we described it to the store representative. The store was very generous with cake tastings -- we ended up eating two whole free cakes and two cupcakes! The cake was ordered and delivered with no hitches, and we were very impressed with its appearance on our wedding day. We were able to have a fondant-covered cake with sugar calla lilies for much less than we would have at many other Boston bakeries. Since they are a full-service bakery and do more than wedding cakes, it's possible to book a cake with them much later than you would have to for wedding cake-only bakeries. -
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Dana Sent on 11/17/20133.8 out of 5 rating3.8
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Quality of service 3 out of 5 rating3.0
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Average response time 1 out of 5 rating1.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They would be getting a 5 if my cake hadn't been lopsided the day of the wedding. Not contacting us back after we called is kinda crappy too. -
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User561137 Sent on 06/14/20113.8 out of 5 rating3.8-
Quality of service 3.5 out of 5 rating3.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 2 out of 5 rating2.0
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Flexibility 3.5 out of 5 rating3.5
I'm sure they make excellent cakes for regular birthdays and such, but when we went for the tasting, we were only allowed to try 2 different flavors and fillings - which are not really enough to tell if we like that flavor or not. We got there, were greeted and then left alone to look at wedding cake books of their previous wedding cakes, while they went to the back and "made" our cake samples. She came back after a while and gave us some waters with two tiny plates, each holding a small piece of cake. I bit into one and was completely disgusted - the cake was very cold to the point of tastelessness and the frosting was warm but was so sweet it hurt my teeth and had an odd rough texture to it. We tried the mocha cake with rum filling and the almond cake with the french mocha buttercream. Perhaps these were just too avant garde since they did not taste good at all...but Cynthia (the lady who served us) was nice enough to box up our leftovers and give us extra cake to help us make our decision. She also presented us with a wedding timeline checklist and a brochure. I just wasn't happy that their cake was clearly defrosted and their frostings were overly sweet.
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Abby Sent on 06/30/20083.8 out of 5 rating3.8
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Quality of service 4.5 out of 5 rating4.5
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Average response time 3.5 out of 5 rating3.5
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Professionalism 3.5 out of 5 rating3.5
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Value 3.5 out of 5 rating3.5
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Flexibility 4 out of 5 rating4.0
The cake was great, and they delivered it on time and it looked lovely, so that's what's important, right? I will say that it ended up costing a lot more than I expected based on the estimates they gave me during the tasting when I was still deciding between different vendors. Every time I called and talked to a different person, they quoted me a different price. It took forever to get everything straightened out.
However, the cake was delicious, there were no problems with delivery, and the ingredients were real and good. We had a ton of leftover cake - order a lot less than you think you'll need. -
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User1873468 Sent on 10/19/20143.7 out of 5 rating3.7
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Quality of service 4 out of 5 rating4.0
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Average response time 3.5 out of 5 rating3.5
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 3 out of 5 rating3.0
We got our wedding cake from here and it tasted and looked great! There were some initial issues with getting it delivered, but it all got figured out. Definitely recommend them for wedding cakes! -
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User1357726 Sent on 10/01/20133.4 out of 5 rating3.4
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Quality of service 5 out of 5 rating5.0
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Average response time 3.5 out of 5 rating3.5
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Professionalism 3 out of 5 rating3.0
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Value 2.5 out of 5 rating2.5
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Flexibility 3 out of 5 rating3.0
Difficult to return items that we did not use, gave the wrong prices and then would only sell the items for the higher prices, also mixed up the balloon orders, and lost the ones that were put aside. The products were good quality, however, and the prices are high. -
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Nancie Sent on 07/03/20191.4 out of 5 rating1.4
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Quality of service 2 out of 5 rating2.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 2 out of 5 rating2.0
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Flexibility 1 out of 5 rating1.0
Did not make as requested
I had this vision of a cake and not only sat down and described it, but sent pictures of exactly what I wanted. I even went the day before and looked at the cake and stated that flowers needed to be placed around it and I was assured. I also requested that the flowers on the cupcakes needed to be as shown in the pictures and was assured. The cake was delivered at 10 AM even though the ceremony did not begin till 3:30. The cake as you can see was missng the flowers and the flower on the cupcake was small and was bare compared to the picture. Money was no object. I contacted the owner and I was told that he was rushed and left the flowers for the cake on the counter. He did not have an explantation for the cupcakes. He said it would be more money for the flowers on the cupcakes but that was never discussed and would not have been a problem. I just wanted my vision. I received 35.00 for the flowers being left off the wedding cake. The nice thing was, he did offer to make me a small cake for the groom since the venue never served the cake. Also the cake was tasty. So matter bow many times we discussed what we wanted, even going to see it the day I was not listened to. I guess you need a wedding planner to see the cake the day of the venue and make sure it is correct. You cant make assumption that the baker will get it right.-
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Quality of service
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Are you interested?