Paper Trails of Rocky River Reviews
View more informationReviews
We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.
4.9 out of 5 rating
4.9 Excellent
4.9 out of 5 rating
75 Reviews
97% recommend it
-
Quality of service 4.9 out of 5 rating
-
Average response time 4.9 out of 5 rating
-
Professionalism 4.9 out of 5 rating
-
Value 4.8 out of 5 rating
-
Flexibility 4.8 out of 5 rating
+6
User photos
-
Featured
Amy W. Sent on 09/22/20225 out of 5 rating-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Paper Trails of Rocky River
Kris at Paper Trails did an EXCELLENT job creating our Wedding invitations and Wedding programs!!!! She captured our ideas and created the amazing invitations. We would highly recommend her to anyone looking for Fabulous invitations!!Kris at Paper Trails did an EXCELLENT job creating our Wedding invitations and Wedding programs!!!! She captured our ideas and created the amazing invitations. We would highly recommend her to anyone looking for Fabulous invitations!! -
Quality of service
-
Allison Sent on 09/20/20225 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Invitations and Signage for my wedding
I had the best experience with Kris. Everything was so beautiful and completed in such a fast manner.
Such a lovely store to work with. If you need thank you cards, invitations, general signage done - please go to Paper Trails.I had the best experience with Kris. Everything was so beautiful and completed in such a fast manner.
Such a lovely store to work with. If you need thank you cards, invitations, general signage done - please go to Paper Trails. -
Quality of service
-
Kristen Sent on 10/16/20195 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Amazing Job
Paper Trails did an amazing job. Kris was super easy and flexible dealing with our busy schedules of working and planning a wedding. Overall great experience.Paper Trails did an amazing job. Kris was super easy and flexible dealing with our busy schedules of working and planning a wedding. Overall great experience. -
Quality of service
-
Lisa K. Sent on 09/09/20205 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Stunning invitations
I searched everywhere for invitations and couldn’t find any that I liked. I told Kris at Paper Trails about my love for glitter and cursive fonts and she created my dream invitations! Everyone commented that they were the most beautiful invitations they had ever seen. Kris was so helpful and patient. She also created stunning place cards for our reception. I highly recommend Paper Trails!I searched everywhere for invitations and couldn’t find any that I liked. I told Kris at Paper Trails about my love for glitter and cursive fonts and she created my dream invitations! Everyone commented that they were the most beautiful invitations they had ever seen. Kris was so helpful and patient. She also created stunning place cards for our reception. I highly recommend Paper Trails! -
Quality of service
-
Jenny M. Sent on 03/06/20205 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Wonderful experience with Paper Trails of Rocky River
My now husband and I got engaged last summer and decided to get married 3 months later in the Philippines. With not much time to send out invitations, we initially experimented with online websites. We couldn't find what we wanted, especially in terms of the format, text boxes, designs, etc. So I found Paper Trails and saw that they had pretty good reviews. I told Kris, the owner, about out timeline and what we were looking for. I met with Natalie to go over all the samples, and different kinds of invitations, and they had a very extensive collection and unique options. I really loved that they could do things on the invitations that you wouldn't be able to choose to do if you did it yourself online. The prices were decent and they were able to get my order in ASAP, and my order arrived even before the expected arrival date. Kris also helped us do last minute additions, like printing place cards and menus. Some things she was even able to print the same day since they have their own printer and special cardstock in the store. We received many compliments on the invitations and the guests found them to be beautiful, classy, and very tasteful. Everything was perfect. It was wonderful working with Kris and Natalie. Would definitely recommend Paper Trails of Rocky River.My now husband and I got engaged last summer and decided to get married 3 months later in the Philippines. With not much time to send out invitations, we initially experimented with online websites. We couldn't find what we wanted, especially in terms of the format, text boxes, designs, etc. So I found Paper Trails and saw that they had pretty good reviews. I told Kris, the owner, about out timeline and what we were looking for. I met with Natalie to go over all the samples, and different kinds of invitations, and they had a very extensive collection and unique options. I really loved that they could do things on the invitations that you wouldn't be able to choose to do if you did it yourself online. The prices were decent and they were able to get my order in ASAP, and my order arrived even before the expected arrival date. Kris also helped us do last minute additions, like printing place cards and menus. Some things she was even able to print the same day since they have their own printer and special cardstock in the store. We received many compliments on the invitations and the guests found them to be beautiful, classy, and very tasteful. Everything was perfect. It was wonderful working with Kris and Natalie. Would definitely recommend Paper Trails of Rocky River. -
Quality of service
-
Kate D. Sent on 02/10/20225 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Beautiful wedding invitations
Kris from Paper Trails is amazing! I cannot recommend her enough. Initially- my mom and I tried using Minted and it was a total nightmare. After much frustration, we went to Paper Trails and Kris was there to save the day. Her expertise in paper cannot be overstated. She was showed us multiple books to help us decide on stationary, style, font, etc. and then created the most beautiful wedding invitations for us. We used her for all our stationary for our wedding and received endless compliments. Her prices are comparable to doing it yourself, but the difference is you will get perfection with her (and don't have to do the work!).Kris from Paper Trails is amazing! I cannot recommend her enough. Initially- my mom and I tried using Minted and it was a total nightmare. After much frustration, we went to Paper Trails and Kris was there to save the day. Her expertise in paper cannot be overstated. She was showed us multiple books to help us decide on stationary, style, font, etc. and then created the most beautiful wedding invitations for us. We used her for all our stationary for our wedding and received endless compliments. Her prices are comparable to doing it yourself, but the difference is you will get perfection with her (and don't have to do the work!). -
Quality of service
-
Katie K. Sent on 12/18/20195 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Wedding Invitations
I used Paper Trails for my wedding invitations and I could not have been happier! Kris was so helpful and easy to work with, she really helped me create the classic, simple, and beautiful look I was wanting. I definitely recommend working with her, you won’t regret it!I used Paper Trails for my wedding invitations and I could not have been happier! Kris was so helpful and easy to work with, she really helped me create the classic, simple, and beautiful look I was wanting. I definitely recommend working with her, you won’t regret it! -
Quality of service
-
Michael H. Sent on 10/13/20195 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Couldn’t be happier!
Paper Trails did a fabulous job and Kris was extremely responsive. The final products were wonderful it and helped to add a personal touch to our wedding day. We are going back to purchase personalized Thank-You Cards.Paper Trails did a fabulous job and Kris was extremely responsive. The final products were wonderful it and helped to add a personal touch to our wedding day. We are going back to purchase personalized Thank-You Cards. -
Quality of service
-
Elizabeth S. Sent on 12/29/20195 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Wedding invites
Hands down one of my favorite memories of my wedding was working with Kris from Paper Trails of Rocky River!! My mom
and I still talk several months later about how much fun we had designing the invites and all the little details with Kris. I still have many of the pieces in frames Scattered around my house because they are just too pretty to put away. Thanks to Paper Trails I have some of the best memories that my mom and I will forever cherish!Hands down one of my favorite memories of my wedding was working with Kris from Paper Trails of Rocky River!! My mom
and I still talk several months later about how much fun we had designing the invites and all the little details with Kris. I still have many of the pieces in frames Scattered around my house because they are just too pretty to put away. Thanks to Paper Trails I have some of the best memories that my mom and I will forever cherish! -
Quality of service
-
Laura A. Sent on 05/26/20205 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Easy and Fun
Kris is amazing. I have gone to Paper Trails for three separate occasions. First the store is super cute; from lots of unique cards to cute gifting ideas. Kris is honest and real. She made suggestions on design and had samples of everything. I made the mistake in bring my now husband to our wedding invitation appointment with Kris. As it turned out we had very different opinions on wedding invitations, but Kris was able to hear us both out and pick what was important to each of us. She sent us the design and it came out better than I could have imagine. Kris nailed it. I would recommend Paper Trails to everyone!Kris is amazing. I have gone to Paper Trails for three separate occasions. First the store is super cute; from lots of unique cards to cute gifting ideas. Kris is honest and real. She made suggestions on design and had samples of everything. I made the mistake in bring my now husband to our wedding invitation appointment with Kris. As it turned out we had very different opinions on wedding invitations, but Kris was able to hear us both out and pick what was important to each of us. She sent us the design and it came out better than I could have imagine. Kris nailed it. I would recommend Paper Trails to everyone! -
Quality of service
-
Janna S. Sent on 01/11/20205 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Above and beyond excellent service
We met with Kris and shared some ideas, but were unable to find any invitations in the wedding catalogs. We picked out the fonts, the language we liked, the colors, and Kris created invitations to our particular likings.We met with Kris and shared some ideas, but were unable to find any invitations in the wedding catalogs. We picked out the fonts, the language we liked, the colors, and Kris created invitations to our particular likings. -
Quality of service
-
Taylor S. Sent on 01/25/20205 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Amazing experience !!
We loved working with Paper Trails!! Extremely professional and flexible!We loved working with Paper Trails!! Extremely professional and flexible! -
Quality of service
-
Nicole C. Sent on 05/13/20195 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Highly recommend for all Cleveland Brides
I highly recommend for all Cleveland brides! Kris went above and beyond for my fiancé and I. We commissioned a local artist to create a set of illustrated invitations and Kris was right on board. She made just the right adjustments for our invitations to print perfectly. I really appreciated her calling every step of the way and she made sure I was in the loop on necessary changes. Most importantly, Paper Trails was efficient and met our timeline.I highly recommend for all Cleveland brides! Kris went above and beyond for my fiancé and I. We commissioned a local artist to create a set of illustrated invitations and Kris was right on board. She made just the right adjustments for our invitations to print perfectly. I really appreciated her calling every step of the way and she made sure I was in the loop on necessary changes. Most importantly, Paper Trails was efficient and met our timeline. -
Quality of service
-
Maribeth K. Sent on 07/30/20205 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Wonderful!
Kris did such a wonderful job designing our wedding ceremony pamphlets and miscellaneous venue signs, that we then ordered personalized wedding thank you cards through her. She was an absolute pleasure to work with and made the process very enjoyable. We could not be any happier with our experience with Kris at Paper Trails :)Kris did such a wonderful job designing our wedding ceremony pamphlets and miscellaneous venue signs, that we then ordered personalized wedding thank you cards through her. She was an absolute pleasure to work with and made the process very enjoyable. We could not be any happier with our experience with Kris at Paper Trails :) -
Quality of service
-
Beth G. Sent on 01/11/20195 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Great Experience
Kris and her team at Paper Trails in Rocky River helped our big day special. From the wonderful customer service to their creativity, our invitations, programs(our guests loved the fun flair), gift tags for the hotel gift bags and name cards were perfect. We also picked out our stationary for thank you notes .and loved their suggestions. We highly recommend them. Beth & Steve.Kris and her team at Paper Trails in Rocky River helped our big day special. From the wonderful customer service to their creativity, our invitations, programs(our guests loved the fun flair), gift tags for the hotel gift bags and name cards were perfect. We also picked out our stationary for thank you notes .and loved their suggestions. We highly recommend them. Beth & Steve. -
Quality of service
-
Mary Sent on 12/12/20185 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Crisis Adverted
The ladies at paper trails saved my butt the week of my wedding. I need (very) last minute place cards created for our wedding and I arrived 4 days before the big day begging for help. They all dropped what they were doing and put my needs first. They made the MOST beautiful placecards, with a font to match our invites in just ONE DAY. I couldn’t believe it when she called me the next evening saying they were done. They calmed my nerves and were the final detail for our big day. I can’t recommend this place enough!The ladies at paper trails saved my butt the week of my wedding. I need (very) last minute place cards created for our wedding and I arrived 4 days before the big day begging for help. They all dropped what they were doing and put my needs first. They made the MOST beautiful placecards, with a font to match our invites in just ONE DAY. I couldn’t believe it when she called me the next evening saying they were done. They calmed my nerves and were the final detail for our big day. I can’t recommend this place enough! -
Quality of service
-
Kathryn C. Sent on 12/12/20185 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Wonderful, Professional
Kris was so creative! Everything was perfect and so beautiful. She gave the best advice and kept us on schedule. Very professional with exceptional service. Paper Trails did all our printing from invitations, ceremonial brochures, name cards to thank you cards.Kris was so creative! Everything was perfect and so beautiful. She gave the best advice and kept us on schedule. Very professional with exceptional service. Paper Trails did all our printing from invitations, ceremonial brochures, name cards to thank you cards. -
Quality of service
-
Kim Sent on 08/23/20185 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
I loved this entire process! I had some rough ideas about how I wanted my invites to look and was able to work very collaboratively with Paper Trails to make my initial ideas WAY better!I loved this entire process! I had some rough ideas about how I wanted my invites to look and was able to work very collaboratively with Paper Trails to make my initial ideas WAY better! -
Quality of service
-
Lesley Sent on 10/29/20185 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Amazing creativity at great pricing
I had wedding invitations, table assignments, personalized Thank You’s, and another batch of hometown reception invitations designed and printed by Paper Trails at varying points throughout the year.
Even though she had a wealth of invitation examples available in the shop, Kristina worked with me to create ideas from scratch that were beyond what I imagined!
I was amazed at how skillful she was in connecting the dots between my concept and literally putting it on paper. Just to have someone be able to picture my vision and put it in ink was worthy of a fee in itself, but I was astonished to find her design was a standard in pricing.
She was very communicative throughout the whole process and was timely in responding to e-mails. She was most flexible with scheduling appointments and times to come by. She has such a talent and I believe she can do anything anyone would need, if they knew what they were looking for or not.
Her pricing was in line with, if not more reasonable than DIY online wedding shops like Minted and Shutterfly—I wish I would have known about Paper Trails sooner.
Even aside from printing up a design, the store is very cute and has a lot of fun stationary/jewelry/writing knickknacks. I will definitely back for stationary!I had wedding invitations, table assignments, personalized Thank You’s, and another batch of hometown reception invitations designed and printed by Paper Trails at varying points throughout the year.
Even though she had a wealth of invitation examples available in the shop, Kristina worked with me to create ideas from scratch that were beyond what I imagined!
I was amazed at how skillful she was in connecting the dots between my concept and literally putting it on paper. Just to have someone be able to picture my vision and put it in ink was worthy of a fee in itself, but I was astonished to find her design was a standard in pricing.
She was very communicative throughout the whole process and was timely in responding to e-mails. She was most flexible with scheduling appointments and times to come by. She has such a talent and I believe she can do anything anyone would need, if they knew what they were looking for or not.
Her pricing was in line with, if not more reasonable than DIY online wedding shops like Minted and Shutterfly—I wish I would have known about Paper Trails sooner.
Even aside from printing up a design, the store is very cute and has a lot of fun stationary/jewelry/writing knickknacks. I will definitely back for stationary! -
Quality of service
-
Megan Sent on 08/26/20185 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Working with Paper Trails was extremely easy and they made the experience stress free. I would recommend them to everyone.Working with Paper Trails was extremely easy and they made the experience stress free. I would recommend them to everyone. -
Quality of service
-
Katie Sent on 06/28/20185 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Paper Trails of Rocky River set the perfect tone for our wedding! Kris, the owner, was so thoughtful and professional in helping us select classy and beautiful invitations! Kris also designed place cards to match. I am so thankful for Paper Trails of Rocky River!Paper Trails of Rocky River set the perfect tone for our wedding! Kris, the owner, was so thoughtful and professional in helping us select classy and beautiful invitations! Kris also designed place cards to match. I am so thankful for Paper Trails of Rocky River! -
Quality of service
-
Elisa Sent on 07/25/20185 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
The process of choosing wedding invitations was very smooth and Kris was very helpful for this indecisive bride! :) They were GORGEOUS! I also needed last minute table numbers and place cards and they were BEAUTIFUL. The whole event was wonderful and Paper Trails of Rocky River was a big part of that. Thank you!!The process of choosing wedding invitations was very smooth and Kris was very helpful for this indecisive bride! :) They were GORGEOUS! I also needed last minute table numbers and place cards and they were BEAUTIFUL. The whole event was wonderful and Paper Trails of Rocky River was a big part of that. Thank you!! -
Quality of service
-
Marissa Sent on 06/12/20185 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Paper Trails & Kris are INCREDIBLE! From the very first time I walked in the store to picking up the last of my order, working with Kris was a breeze! She always answered questions, kept in contact, and created the most STUNNING and GLITTERY invitations, save the dates, and stationeries! Absolutely PERFECTION and I can not thank you enough! :)Paper Trails & Kris are INCREDIBLE! From the very first time I walked in the store to picking up the last of my order, working with Kris was a breeze! She always answered questions, kept in contact, and created the most STUNNING and GLITTERY invitations, save the dates, and stationeries! Absolutely PERFECTION and I can not thank you enough! :) -
Quality of service
-
Mary B. Sent on 06/23/20185 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Kris and Natalie provided excellent service. Natalie helped us narrow down our choices based on our wedding theme. Then, Kris met with us on the design concept. We were thrilled with her personalized design. The paper quality was outstanding and our invitations were not only stunning and delivered on time, but were reasonably priced. We were very pleased.Kris and Natalie provided excellent service. Natalie helped us narrow down our choices based on our wedding theme. Then, Kris met with us on the design concept. We were thrilled with her personalized design. The paper quality was outstanding and our invitations were not only stunning and delivered on time, but were reasonably priced. We were very pleased. -
Quality of service
-
Samantha Sent on 06/12/20175 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Kris was such a pleasure to work with! She's so easy going and flexible! We met and talked through ideas for my wedding invitations and what she designed was absolutely beautiful and better than what I imagined!Kris was such a pleasure to work with! She's so easy going and flexible! We met and talked through ideas for my wedding invitations and what she designed was absolutely beautiful and better than what I imagined! -
Quality of service