Paper Trails of Rocky River Reviews

58 | Rocky River, OH
See photos, pricing and details

58 Reviews for Paper Trails of Rocky River

Recommended by 97%

58
WeddingWire Couples' Choice Awards 2018 Winner
WeddingWire Couples' Choice Awards 2017 Winner
WeddingWire Couples' Choice Awards 2016 Winner
WeddingWire Couples' Choice Awards 2015 Winner

4.8 out of 5.0
  • Quality of service 4.9
  • Professionalism 4.9
  • Flexibility 4.8
  • Value 4.8
  • Average response time 4.9

5 User photos

Paper Trails of Rocky River 1
Paper Trails of Rocky River 2
Paper Trails of Rocky River 3
Paper Trails of Rocky River 4
Paper Trails of Rocky River 5
Sort by:
  • M

    Mary · Married on 12/01/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Crisis Adverted

    The ladies at paper trails saved my butt the week of my wedding. I need (very) last minute place cards created for our wedding and I arrived 4 days before the big day begging for help. They all dropped what they were doing and put my needs first. They made the MOST beautiful placecards, with a font to match our invites in just ONE DAY. I couldn’t believe it when she called me the next evening saying they were done. They calmed my nerves and were the final detail for our big day. I can’t recommend this place enough!

    Sent on 12/13/2018
    Paper Trails of Rocky River 6

    Paper Trails of Rocky River's reply:

    Thank you Mary - I am glad we could print your place cards and save your day! I am sure it was all so beautiful once it all came together! Kris
  • Kathryn

    Kathryn Carroll · Married on 11/10/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Wonderful, Professional

    Kris was so creative! Everything was perfect and so beautiful. She gave the best advice and kept us on schedule. Very professional with exceptional service. Paper Trails did all our printing from invitations, ceremonial brochures, name cards to thank you cards.

    Sent on 12/12/2018
    Paper Trails of Rocky River 7

    Paper Trails of Rocky River's reply:

    Thank you Kathryn! I am so happy we had the chance to make your look carry through! When It all came together it looked SO BEAUTIFUL! I had a chance to see a few pics... So romantic! Kris
  • K

    Kim · Married on 10/19/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I loved this entire process! I had some rough ideas about how I wanted my invites to look and was able to work very collaboratively with Paper Trails to make my initial ideas WAY better!

    Sent on 08/23/2018

    Paper Trails of Rocky River's reply:

    Thank you Kim! I am so glad we could create the perfect design for you! Kris
  • M

    Megan · Married on 08/31/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Working with Paper Trails was extremely easy and they made the experience stress free. I would recommend them to everyone.

    Sent on 08/26/2018

    Paper Trails of Rocky River's reply:

    Thanks Megan! I can't wait to see a pic of how the day turned out! Kris
  • K

    Katie · Married on 06/09/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Paper Trails of Rocky River set the perfect tone for our wedding! Kris, the owner, was so thoughtful and professional in helping us select classy and beautiful invitations! Kris also designed place cards to match. I am so thankful for Paper Trails of Rocky River!

    Sent on 06/28/2018
    Paper Trails of Rocky River 8

    Paper Trails of Rocky River's reply:

    Thank you so much Katie! You were wonderful to work with. We are so happy to add more sparkle to your special day! Kris
  • E

    Elisa · Married on 06/02/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The process of choosing wedding invitations was very smooth and Kris was very helpful for this indecisive bride! :) They were GORGEOUS! I also needed last minute table numbers and place cards and they were BEAUTIFUL. The whole event was wonderful and Paper Trails of Rocky River was a big part of that. Thank you!!

  • M

    Marissa · Married on 05/26/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Paper Trails & Kris are INCREDIBLE! From the very first time I walked in the store to picking up the last of my order, working with Kris was a breeze! She always answered questions, kept in contact, and created the most STUNNING and GLITTERY invitations, save the dates, and stationeries! Absolutely PERFECTION and I can not thank you enough! :)

    Sent on 06/12/2018

    Paper Trails of Rocky River's reply:

    Thank you so much Marissa - I am a glitter girl too! so I KNEW exactly what you wanted from the beginning. I am so happy we got to work together to make you the prefect GLITTERY custom invitation! Kris
  • M

    Mary Beth · Married on 05/05/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Kris and Natalie provided excellent service. Natalie helped us narrow down our choices based on our wedding theme. Then, Kris met with us on the design concept. We were thrilled with her personalized design. The paper quality was outstanding and our invitations were not only stunning and delivered on time, but were reasonably priced. We were very pleased.

    Paper Trails of Rocky River 9
    Paper Trails of Rocky River 10
  • S

    Samantha · Married on 09/23/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Kris was such a pleasure to work with! She's so easy going and flexible! We met and talked through ideas for my wedding invitations and what she designed was absolutely beautiful and better than what I imagined!

    Sent on 06/12/2017

    Paper Trails of Rocky River's reply:

    Thank you Samantha! We had a lot of fun designing them with you! Kris
  • L

    Lisa · Married on 09/16/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Amazing service! Look no further for all of your printing needs! Kris was so easy to work with! I brought my ideas and she helped me make them come alive! She had great recommendations and assisted with helping me pick the perfect paper to print on. Kris had a proof to me quickly and was fast to change anything needed to ensure I was satisfied before we went to print. Paper Trails helped me with my rehearsal dinner invitations, wedding invitations, bachelorette party thank you's, wedding menu, timeline, ceremony programs, and wedding thank you's and all turned out perfect. We received SO many compliments. When looking for this service or just somewhere to find a card, wrapping paper, or any other such product be sure to stop in this cute little shop in Rocky River.

  • A

    Amanda · Married on 06/10/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Kris created the most amazing, personalized wedding invitations and thank-you cards for my wedding in June. The price was extremely affordable and the quality was exceptional. Paper Trails has lots of amazing products, gifts, and cards and I frequent the store often, as should you!

  • S

    Stephanie · Married on 06/03/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Absolutely loved working with Paper Trails! Everything turned out exactly the way I wanted! Fantastic job and highly recommend

  • K

    Kristen · Married on 10/21/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We had a great experience working with Kris at Paper Trails! She is very knowledgeable and creative. There were so many details that went into save the dates and invitations we never would have thought of and she helped us through it with ease. We have received nothing but compliments on everything we have sent out!

    Sent on 09/12/2016

    Paper Trails of Rocky River's reply:

    Thank you so much Kristen! Let us know if there is anything else we can help with to make your wedding day extra special!
  • P

    Patricia · Married on 10/08/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I highly recommend Paper Trails.. Not only was Kris knowledgeable, accessible, and timely, she was fun to work with. Her advice was invaluable, especially regarding wedding invitations, place cards, and programs. She made what I thought was going to be a difficult process extremely easy!

  • User7155208 · 2+ years ago

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Kris was great to work with! She is very professional and got everything done for us in a timely manner!

  • C

    Connie · Married on 09/10/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The staff at Paper Trails is so easy to work with! We were extremely happy with our All-In-One invitations and had many compliments on the quality and layout. All of my emails had quick responses and my eleventh hour request for a printed seating arrangement was completed within one business day without breaking the bank. We are so happy with the services provided and I'm recommending them to all of my friends with upcoming weddings in the Cleveland area!

  • K

    Kaitlin · Married on 08/27/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Paper Trails was very helpful in the design of my wedding invitations. They were willing to send different samples until I found just the right color. They also had a lot of great suggestions regarding colors and wording that I did not consider before working with them.

  • R

    rkegger · Married on 06/11/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    From the first visit to Paper Trails, I knew we had made the right choice. I did not want to order invitations online, and I also wanted a local business. Paper Trails was amazing, a cute boutique in Rocky River with lovely wedding invitation options as well as beautiful paper and cards.
    Our first visit with Melissa, the wedding coordinator, she helped us refine what we wanted and directed us to specific books. Please make sure you have an appt with the wedding coordinator. It would be too overwhelming to walk in and look without her guidance. So many books, so many designers, so many options. Plus the wedding coordinator offers so much more to the visit, including total costs and timelines, and will help you stay within your budget.
    We decided on a “custom” design and it turned out beautifully. Kris, the owner worked on the design to create a very special invitation, that also coordinated with the Save the Date cards, Thank you notes, Ceremony Programs, Hotel Information cards, Table Numbers and Rehearsal Dinner invites, as well as printed envelopes. Yes, I ordered that much because we were so happy with them! The print quality and paper options were fantastic. Kris was easy to work with, receptive to changes in the proofs, quick turn around time, and her design knowledge is invaluable.
    We were very pleased with our experience at Paper Trails and we highly recommend them!

  • A

    Alicia · Married on 05/27/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    It was an absolute pleasure working with Melissa on our invitations. We have unique taste and she had many options to suit. It was whatever we wanted every step of the way. Our invitations were prepared quickly, turned out beautiful, and all for a price you wouldn't guess for the quality. I know our guests will be impressed. I will definitely recommend Paper Trails to anyone I know who needs invitations or any of the products Paper Trails provides.

  • M

    Mandy · Married on 10/24/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    They were fantastic to work with! They customized the invitations to my specific requests. I will be working with them again for all of my invitation needs!

    Sent on 08/17/2015

    Paper Trails of Rocky River's reply:

    Thank you so much, Mandy! We're happy we were able to help you.
  • A

    Alicia · Married on 10/03/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Paper Trails was extremely helpful when selecting wedding invitations. They had a large selection and styles to choose from. We had a wonderful experience and would recommend them to our friends!

    Sent on 12/14/2015

    Paper Trails of Rocky River's reply:

    Thank you for your kind words, Alicia!
  • A

    Amanda · Married on 07/03/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I went to paper trails nearly 4 months prior to my wedding. I was frazzled as the previous vendor I was working with went off the radar. However, paper trails in Rocky River saved the day!!! I called on a Thursday and they were able to make an appointment for that Saturday. I met with an awesome designer who was able to understand my vision as well as stay within my budget. Our guests were so impressed with our invitations! They all shared that they were unique, yet truly captured the vision of our wedding. Lastly, we found that paper trails was actually less expensive than several online websites. I would recommend paper trails to any bride who is looking for classy invitations, great service and a good deal!

  • J

    Jaime · Married on 06/06/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We loved working with Melissa at Paper Trails! She was so helpful and patient- she worked with our budget, made us feel like we chose the best invitations, and made the entire experience fun. Our invitations were perfect, and we were amazed by the turn-around time, quality, and price. Everyone complimented our invitations! We will definitely be back for future events!!
    THANK YOU, Paper Trails for making this process so easy and fun!

    Sent on 09/12/2015

    Paper Trails of Rocky River's reply:

    Thank you, Jaime! We're so happy you had such a great experience with Melissa.
  • K

    Kristin · Married on 05/30/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I had an amazing experience working with the entire crew at papertrails. Not only did I have my invites custom made, but I was able to have everything (table numbers, flyers, signs) printed in one straight shot, which was such a blessing with all the other wedding chaos. I highly recommend!!!

    Sent on 12/15/2016

    Paper Trails of Rocky River's reply:

    Thank you so much! We loved to help make your day special!

By clicking "Request pricing" I agree to sign up and accept WeddingWire's Terms of Use.

Write a review