Palm Event Center in the Vineyard Reviews
Reviews
We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.
4.9 out of 5 rating
4.9
Excellent
86 reviews
Recommended by 97% of couples
-
Quality of service 4.9 out of 5 rating4.9
-
Average response time 4.9 out of 5 rating4.9
-
Professionalism 4.9 out of 5 rating4.9
-
Value 4.8 out of 5 rating4.8
-
Flexibility 4.8 out of 5 rating4.8
Awards
86
+23
User photos
Weddingwire
4.9/5
86 reviews
Google
4.8/5
412 reviews
-
Barbara Sent on 05/07/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Amazing & Magical
Our daughters wedding was everything we hoped for and more. Carly went above and beyond for us and we did not have to worry about a thing on her specia day. -
Quality of service
-
Carla Sent on 05/15/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
FLAWLESS Wedding Experience at Palm Event Center
We recently celebrated our wedding at the Palm Event Center, and we couldn't be happier with our choice! From the moment we stepped into the venue, we were blown away by its elegance and beauty. The decor was on point, creating the perfect ambiance for our special day.
One of the highlights was the amazing food. Our guests couldn't stop raving about the ramen bar, churro station, and fries station. Each dish was more delicious than the last, adding a unique and memorable touch to our celebration.
We loved the seamless experience provided by the Palm Event Center's preferred vendors. Every detail was flawlessly executed, making our wedding day stress-free and enjoyable. The online portal was a game-changer, allowing us to manage everything effortlessly.
The Palm Event Center accommodated all our requests and our large guest count with ease. The entire event ran like a well-oiled machine, thanks to their impeccable organization and attention to detail.
A special shoutout to our incredible coordinators, Nicole and August. They were absolute godsend, ensuring everything was on top of and that our day went off without a hitch. Their dedication and professionalism were truly remarkable.
Thank you, Palm Event Center, for making our wedding day perfect. We highly recommend this beautiful venue to any couple looking for an unforgettable and flawless wedding experience! -
Quality of service
-
Jamie Sent on 03/17/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Better than I Even Imagined!
We had our wedding here last month and it was so fantastic! Haley was our coordinator and she made sure everything was taken care of leading up to the wedding and everything went smoothly on the day. The staff was super professional food and drink service was great- guests told us it was some of the best wedding food they'd ever had. We even had wait staff following us around as we took some sunset photos after the ceremony with snacks and cocktails- such a thoughtful touch.
The venue itself was beautiful so we didn't have to spend a ton of money on other decorations. We worked exclusively with their preferred vendors and all of them were amazing! Everyone here was fantastic, great with communication, and very professional. I highly recommend this venue if you want a beautiful, stress-free wedding!! -
Quality of service
-
Adam Sent on 12/28/20235 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Casa Real and The Palm Event Center
The attention to detail in every corner of Casa Real is remarkable. The well-manicured gardens and the enchanting courtyard create a romantic ambiance that is perfect for weddings and special events. The interior spaces are equally impressive, boasting a perfect blend of modern amenities and timeless elegance.
But what truly sets Casa Real apart is the exceptional staff behind the scenes. Having witnessed the behind-the-scenes operations as a preferred vendor, I can attest to the professionalism and dedication of the staff. From the event coordinators to the catering team, everyone works seamlessly to ensure that every event at Casa Real is a truly memorable experience.-
-
-
+7 photos
-
Quality of service
-
Adam Sent on 12/22/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Great Venue, Great Customer Service
I have been fortunate to make my living as a professional photographer for over 3 decades, worked at countless venues all over the nation. Now base in Livermore CA, I feel extreme fortunate to be able to work at Palm Event Center. Palm Event Center hands down is one of the best wedding/event venues. The staff is top notch, truly focused on their clients and making the wedding/event run seamlessly! As a wedding/event photographer managing time, details, individuals, while still being creative is the goal at every wedding and event. This can be a challenge at times. One of the things that allows me to do my job more efficiently is have a supporting staff around me. The staff at Palm Event Center definitely fits this description! I know that when I have a wedding/event at Palm Event Center I am going to be working with the best! If you are considering wedding/event venues put Palm Event Center on top of your list. Beautiful venue, amazing food, and a staff that knows the meaning of great customer service! -
Quality of service
-
Eileen Sent on 12/22/20235 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Yearly Bar-B-Que
It was a wonderful, festive, themed event! The staff was so welcoming and showed such excitement for the guests. Food and drink was yummy! Beautifully decorated and everything was done in the right timeframes! Great venue. -
Quality of service
-
David Sent on 12/22/20235 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Open Heart Kitchen Event
Excellent service and the food was delicious! The bread pudding was fantastic! Decorations were very nice and the set up was very professional. Everyone was so friendly and efficient. -
Quality of service
-
Maci Sent on 09/27/20235 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
GORGEOUS venue, amazing food, and perfect wedding location!
We had our wedding at the Palm Event Center in early June of this year and it truly was the absolute best day! From the beginning, the Palm was so easy to work with and made planning the wedding so effortless. They were quick to respond to emails or questions and executed everything perfectly the day of. As you get closer to the wedding date, you have a venue coordinator that is extremely helpful in organizing everything for the big day. The entire staff is so nice and kind and many of our friends/family even commented after of how kind the all of the venue staff were and how organized and on-top of everything was. The venue is also absolutely gorgeous! The surrounding vineyards, lush gardens, and renewed interior are stunning and our guests had nothing but positive things to say about how beautiful the venue was. Lastly, the food was absolutely AMAZING. If you are looking for amazing food from appetizers to late night snacks for you and your guests, this is absolutely the place! They also were so kind to place all the food and drinks on our sweetheart table so that we didn't have time to spend looking for appetizers or drinks, everything was right there for us to enjoy after visiting with our guests. Because they do weddings/events all the time, everything was so flawless, which allowed us to have a beautiful, stress-free, and truly perfect wedding day. We would 10/10 recommend the Palm Event Center to anyone looking to have an amazing wedding day from start to finish! -
Quality of service
-
Davy Sent on 04/20/20235 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Palm Event Center made all of our guests rave about the best wedding they've ever attended!
My wife and I wanted to thank you all so much for being there for us on the best day of our lives (so far). We have had multiple friends and family come up to us to say it was the most beautiful reception they had ever been to, due in large to how beautiful Palm Event Center is, how well-coordinated the event was, and how welcoming all the staff members were. We couldn't have done it without all of you. So we wanted to thank each of you - Nicole for helping us get started and coordinating through the details, Genevieve for walking us through our planning journey and being so detail oriented (hope everything is going well with the new little one!), and finally Lexi for being there for us the weekend of.
We couldn't think of a single thing that didn't go exactly as planned, and we couldn't have done it without the PEC team. The food was amazing, the wedding went EXACTLY AS PLANNED, and you gave us the wedding of our dreams! We cannot thank you enough for the absolutely perfect day in our lives.
Davy and Elaine! -
Quality of service
-
Christina Sent on 10/28/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Golden, Dream October Wedding
We had our dream wedding at Palm Event on a warm, golden evening in October. The grape leaves were still green and the rose bushes were in full bloom! After finding this venue, we realized later that Palm Event Center is one of the highest rated wedding venues on Yelp (via Daily Meal). Don't do anymore research if you're looking for an organized, beautiful, breath-taking venue. We booked our wedding on a Thursday evening and from the day we put down our deposit, we were treated like royalty. Our coordinator, Genevieve, (shout-out to the most amazing person and best coordinator in the world!!), was organized, friendly, funny, kind and relatable. We met on Zoom for our check-ins, so no need to travel to Pleasanton. Then we had our FABULOUS food and wine tasting at the venue. Let me just say - all our our guests RAVED about their dishes on the day of the wedding. They couldn't say enough of how delicious, fresh, and wonderful their meal was. Then we treated our guests with a late night snack - pizza! It was truly perfect. Palm Event offers open bar, with a full well. We also designed signature cocktails and brought cases of Red Bull for our guests. Whenever we had questions, the team responded within 24 hours and were flexible about decor and desserts. All vendors have to provide insurance and we also bought couple's wedding insurance for the day of. Our rehearsal went without any hitches and Genevieve adjusted quickly and thoughtfully! She honestly made our day so enjoyable and stress-free. On the day of the wedding, there were some details that I wanted to change last minute with the decor and the team quickly adjusted to make our day perfect. I cannot recommend their team and kitchen staff enough! The best moments of our experience were high-quality service from the staff, beautifully maintained venue and winery (I mean the palm tree entrance itself is WOW), and the amazing food and drinks! Thank you Palm Event for making our wedding dreams come true.-
-
-
+2 photos
-
Quality of service
-
Liz Y. Sent on 03/16/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Beautiful Wedding Venue
Palm Event Center was everything we dreamed of for our wedding. The venue was beautiful inside and outside, especially the estate room. The food and drinks were delicious and well displayed. Genevieve was our coordinator and she was very organized and kept us on our feet through the whole process. Our whole experience from booking the venue to the day of had been wonderful. The whole team at Palm was very professional and thoughtful. We especially loved the champagne and charcuterie board for our bridal suite on the day. Thank you very much to everyone at Palm for making our day special!
-
Quality of service
-
Jessie Sent on 07/05/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Amazing Venue!!
The Palm event center was absolutely beautiful and we loved having our wedding there!
Genevieve our wedding coordinator was exceptional and helped us make our wedding a night to remember! -
Quality of service
-
Carie Sent on 08/19/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Perfect venue — Perfect day!
Michael and I will forever be grateful for the ladies at The Palm Event Center.
We got married in the middle of a pandemic-- July 17, 2020. We didn't cancel, we chose to do an intimate ceremony only, and postponed our reception at a later date. And what made this day even more special is that we were their first wedding ceremony since the Shelter-in-Place mandate.
Love truly overcomes ALL!
Casey, Jade, and Marlene were like our fairy godmothers (there was one more lady the day of the wedding, I just can't remember her name, she was awesome too!) -- These ladies were simply amazing -- THEY MADE IT HAPPEN!! We loved them and our families loved them. We will forever brag about their excellent customer service.
Thank you so much for being so supportive and staying positive with us! Everything was perfect and we are truly blessed to have chosen a venue ran by the most fabulous team ever.
We cannot wait to celebrate with you all again! #SequelWedding #PartTwoComingSoon
Love,
Carie & Michael-
-
-
+2 photos
-
Quality of service
-
Cheryl Sent on 12/02/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Thanks for giving me the BEST WEDDING
I stumbled across the Palm Event Center browsing through a photographer’s gallery. Growing up in Napa, I always wanted a wedding in Napa. However since Napa won’t allow weddings except for a handful of wineries and the fact we were paying for the wedding ourselves, we were limited to options. I took a tour to the Palm not expecting to be amazed but I was blown away. Jessica was my point of contact from the beginning. The property was gorgeous, the menu and photos of the weddings were just what I was looking for. Jessica was so organized and efficient in giving me a tour and going over options. I turn 40 in December, so I had a timeline to get married before then. Although it was only February, she informed me that there were no more Saturdays available and just a couple of Fridays and Sundays not reserved yet for 2019. She also said Monday 11.11.2019, Veterans Day was tentatively reserved and the couple had 3 days to pay their deposit That date sounded really cool that I had my heart set for it. Lucky for me, I was able to get it reserved. Through out the wedding planning, the Palm was always easily accessible and quick to respond to my calls and emails. This was essential to me because not only do I live 60 miles from the venue but my wedding planner had a baby a month before my event and I started a new job 3 and a half months before it. They were so Patient with me and explained my options thoroughly. I ended up adding day of/month of coordination with the venue. Jessica was paired up for my event and was amazing! If she wasn’t there, Jade, Nicole, Jenny or someone else was always on top of filling in for her. They do work as a team and I was never worried that I had to wait for a specific person to get back to the office or call me back after her day off. Their vendors list was great and everyone spoke so highly about the Palm Event Center and their sister venue Casa Real. I enjoyed the additional offerings they had such as the donut flambe, poke bar, churro bar, fry bar, etc for late night snacks. I wanted a balloon garland and they knew exactly who to refer. The 2 months before the wedding, my planner had her bag prematurely. My hubby was hands off the planning, so I was frazzled trying to orchestrate everything. Lucky for me Jessica was organized, poised, calm and knowledgeable about everything wedding. I am ashamed I to say I was usually late to our meetings but she made use of our time and kept calm and happy through out our meetings. The rehearsal was a bit stressful due to family dynamics and I showed up an hour late. Jessica fortunately did a walk through with my bridal party. The wedding that night was beginning to set up. So she efficiently instructed us to focus on what we needed to do which was drop off the decor and finalize the seating chart so they would know who had dietary restrictions. She met with our officiant before I got there and assured me even though we ran out of time all was good. The day of the wedding, my chaotic mind forgot the batteries for neon lights, led lights, my special table setting, film for the photo guestbook. Jessica told me to relax and not worry. I had so many items that I wanted to use but because i don’t know how to design or have my planner with me in the end, I didn’t organize my items and just brought all of them with me. Jessica worked with my florists and made use of my stuff to design a beautiful venue. My wedding originally had 90 guests but because I wanted to upgrade to the premium menu. I ended up only having 55 attend. Jessica and Jade suggested I have the event in the barrel room as opposed to the ballroom since we eliminated 4 tables. This also caused stress for me trying to figure out linen set up and hiring or not hiring litigating and rental items. In the end it worked out fabulously. I cannot recommend this place enough. They made my dreams come true!! Food was phenomenal. My guests would not stop talking about how great the food was. I also appreciated that they threw in the premium bar upgrade for top shelf alcohol plus an extra half hour as an incentive for booking one or the remaining dates in 2019. -
Quality of service
-
Amanda Sent on 11/26/20195 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Nothing short of amazing!
From the the moment my husband and I saw The Palm- we knew it was a match made in heaven! The friendly and responsive staff answered all our questions and helped bring our wedding vision to life. The wedding weekend went off without a hitch and our day of coordinator, Genevieve made me feel at ease on the day of my wedding and helped the entire day run smooth as can be. -
Quality of service
-
Shanna Sent on 04/08/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
AMAZING wedding venue!
The Palm Event Center was AMAZING!!! I had my dream wedding here. I can't sing their praises enough! The venue is gorgeous. They have an option to get married outside, or inside a gorgeous room of wine barrels, candles, and uplights (which is what we chose). The customer service is the best. They gave me multiple tours, as I wanted to bring family members to see it after I toured with my fiancé. Jessica, who gave us the tour, is so sweet and helpful! She responds quickly if you email her. Jade, the manager, was also helpful, amazing and quick to respond! Any questions we had were answered right away. They are VERY organized and professional. They are strict in their vendor policies. All vendors must be approved ahead of time. It wasn't a problem though, they approved all of our vendors in a timely manner. They sent us a cute little USB drive to us in the mail (inside a wine cork) with all of the forms we had to fill out, photo examples, vendor lists, menus, etc. They also included a free wine tasting for you and your husband. The venue is pricey, but is totally worth it for what is included! We saw some really old/nasty venues that were similarly priced and less was included! 4 and a half hours of open bar is included! We did not see that at one other venue! They have a few menu options, with upgrades if you would like. They have vegetarian and vegan options as well. The couples food tasting night was amazing as well. Each of you got practically full portions of everything on the menu! So much food! They were so generous portion-wise. It was also nice to meet other couples that were getting married there. If you get married in the winter, you get lots of freebies like outdoor lighting, mulled wine and cider, free uplighting inside, etc. We were so glad to have chosen to get married in January! If you choose a weekday or a Sunday, you also get a much better price than on a Saturday. They book very quickly, so make sure you go months in advance. A year if possible! The ONLY complaint we had is they don't have a place for the groom and his groomsman to stay before the wedding. There is a room for the women to get ready which is great. They have a little lounge behind a curtain that would be great for the men, but they charge extra for that room. But this wasn't a big deal. The guys just came to the venue ready and they hung around the bar area before the wedding. The workers did a good job of keeping my fiancé from seeing me ahead of time. We also opted for the day of wedding planner that they provided and she was amazing. A life saver! Definitely worth the add on. We had Casey as our planner. Again, she was kind, professional, organized and quick to respond. After meeting with her we felt at ease. She helped us make a timeline for the day of, and she helped to make sure we kept to that timeline. She worked with the vendors on the wedding day, so we had nothing to worry about. She will help with ANYTHING you might need on the wedding day. She was very clear and informative at the rehearsal as well. I DEFINITELY recommend the Palm Event Center for your dream wedding! -
Quality of service
-
Jessica Sent on 04/03/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Best decision I made for my Wedding
Having our wedding at the Palm was the best decision I made the staff there was so professional and helpful and made every choice so easy. Every question I asked they answered right away with multiple people checking email. Jessica was our day-of-coordinator and after several meetings and emails with I had full confidence that everything would go as planned and didn't have to worry about anything for the whole day. The venue is beautiful I fell in love with it right away the barrel everywhere and the beautiful vineyard outside really added to the romantic feel. Everything was perfect and I attribute that fully to the Palm Event Center and its staff. -
Quality of service
-
Romeo Sent on 03/21/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
February 24, 2019 Wedding
Palm Event Center was amazing! It was the first venue my now husband and I visited when we were checking out venues. We couldn't help but fall in love with the place and book Palm to host our wedding reception. We initially signed our contract with Jessica and she ended up being our wedding coordinator. We loved that we had Jessica throughout this whole wedding planning process. Palm is so organized and we appreciate the timeline they provided us to keep us on track with deposits and meetings. Jessica was more than amazing! Our whole wedding party wanted their own "Jessica".-
-
-
+2 photos
-
Quality of service
-
Amanda Sent on 01/18/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
A Fairytale Come to Life
When my now husband and I first started looking at Palm Event Center for our wedding, we were in total awe of the images we found on their website and of other's weddings we found online. When we visited in person, it was even more breathtaking than we thought. They specialize in weddings and truly, it shows - the venue is a showcase in romance and the staff knows quite literally everything there is to know about weddings. They handle most things in-house: the venue spaces, day-of coordination, food/beverage, tables/linens/chairs/place settings, etc. It was so wonderful to have one vendor who took care of so much. I also cannot say enough about Casey, our day-of coordinator, and the Palm staff. They are efficient, kind, fun to work with and they know how to answer any and all crazy bride questions you may have! :-) Our guests still haven't stopped talking about how beautiful romantic, and fabulous our venue was. -
Quality of service
-
Sabrina Sent on 11/27/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The best thing we ever did was get married at Palm!
Palm Event Center is my favorite place in the entire world. The venue is gorgeous in photos, but better in person. We got married there in November and couldn’t have imagined a more beautiful venue or a more detail-oriented staff. We worked with Jade and Jenny and both were amazing. Jenny was our day-of coordinator and I’m convinced she single-handedly saved my wedding and my sanity more times than I can count. She was so reassuring and kind while managing to keep the inevitable hiccups under control and calm. I would not have wanted to get married anywhere else. Palm made the planning so easy even though we were across the country. They are true professionals and it shows in the quality of their events. -
Quality of service
-
Jessica Sent on 05/17/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Thank you To the Palm Event Center for the most amazing Wedding! Casey, Jade, and the bridal team made the wedding planning and process amazing! From start to finish, they were so detailed and always available to meet with us and answer questions. Special shout out to Casey for being amazing and right there with us on our Wedding Day! It was organized, beautiful and the best day! The food was amazing, the setup, everything! It rained on our wedding day, so our ceremony was moved indoors and Casey and Team changed it and set it up for us so beautifully! Thank you so much for a perfect Day! -
Quality of service
-
Alison Sent on 04/09/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Words cannot express how grateful my husband and I are that we chose the Palm Event Center for the reception of our wedding!
My then fiancé and I looked at many different wineries in the Pleasanton/Livermore area before we fell in love with the Palm Event Center. The openness of the entire room, the beauty of the winery itself, and the wine barrels made the initial first impression, and it just kept getting better! We booked the venue two years in advance of our wedding date, and I always felt that our needs and inquiries were speedily and accurately addressed.
Jenny was our primary contact throughout the entire wedding planning process and also our day-of coordinator. She was quick to respond to all questions and concerns, and eased all my worries about the wedding. We met with her several times, and worked out every detail from the vendor list to the shape of the napkins. Jenny thought of everything, and since she had done this many times, and I had never been a part of wedding planning before, I felt almost relaxed.
During our wedding, every member of the Palm Event Center staff worked tirelessly to make sure our event went well! One of them even boxed up the food from our meal for me and husband. On top of that, we had the best dessert ever: Donut flambé! The Palm Event Center provides this service in lieu of cake, and it was so memorable and delicious! It was truly a highlight of our day!
I cannot even put to words how grateful I am to Jenny. She completely ran our event flawlessly! My husband and I thoroughly enjoyed the day and have nothing but happy memories! Thank you, Jenny and the staff at the Palm Event Center for making our day so wonderful! -
Quality of service
-
Amanda Sent on 03/01/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
My husband and I got married at the Palm Event Center 3 weeks ago and I cannot express in words just how wonderful our entire experience has been from the time we booked the venue to the actual wedding day. The staff, especially Jade Seck (office manager) was exceptional in her responsiveness and detail orientation. No matter what question we had, she always had an answer or was willing to research and provide a solution to our problems.
I would also highly recommend booking a "Day-of-Coordinator" for your event. We had the pleasure of working with Jenny Whitney and she was EXCEPTIONAL. She managed our rehearsals, worked with us on our Finalization meeting and took down detailed notes to ensure our wedding day was as close to perfect as possible. She was always poised, calm and directed our day with ease. If you have the opportunity to work with her, please do! You won't regret it. -
Quality of service
-
Sam Sent on 01/14/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Saying you had the greatest, most effective, emotional, happy and solid wedding ever may be cliche. But for our recent wedding at Palm Event Center - not only can we say we had our dream wedding - but nearly all our guests were overflowing with praises about the venue, staff and how this was one of the most "epic weddings" they've ever attended.
From the beginning, Nicole helped us isolate and put together the perfect package to help form the foundation for our wedding. The cost was extremely competitive and even lower than other vineyards in the Bay Area - and for the mostly all-inclusive, open bar and dining package, as well as the beautiful barrel room for the ceremony - our dollar went more than 10x farther than it would go at any other venue. As we selected vendors and completed timeline and guest counts, Jade kept things extremely well-oiled, and was quickly attentive, accurate and on the ball when it came to helping us keep things on time and organized.
Throughout the actual planning, bringing together vendors, drafting up timelines and laying out the ceremony + reception, we were extremely fortunate to be paired up with Casey as our coordinator. A guardian angel doesn't even come close to saying what she did for preparing our wedding day. The day-of couldn't have gone smoother and Casey held every little detail together, kept our enormous party on schedule and stepped in to dot I's and cross T's where we would never have even thought of or remembered.
The entire staff at PEC deserves all the recognition in the world for being the greatest wedding team ever. -
Quality of service
-
Millicent Sent on 09/24/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The BEST place of all time. Our wedding turned out amazing and our guest stated it was so beautiful and a memorable place. The entire team and staff at PEC are extremely nice, helpful, and just fantastic at what they do to make your special day stress free. Their entire food selection is also very delicious. For those couples looking to get married at a winery this is by far the best. Even though we went over our 20,000 budget it was well worth it. Highly recommend making an appointment and viewing their website. -
Quality of service
-
Violet Sent on 09/02/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I'm so glad that we picked PEC for our wedding in June. The venue is stunning, the staff are super professional and friendly, and the food is amazing. A lot of our guests complimented about the venue and the food. We picked the Estate Room for our receipt and it was super classy and romantic.
Our Day Of Coordinator Casey was such a huge help. I couldn't imagine how the wedding would go without her help. She's super professional, very responsive and easy to work with. She kept everything in line and coordinated with all the vendors.
I highly recommend PEC to any couple who want to have an elegant, classic and romantic wedding. -
Quality of service
-
Julia Sent on 04/24/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We loved our wedding at the Palm. I fell in love with the venue when I first stepped in. They have performed so many weddings and really know what they are doing. Giving us a suggested vendor list really helped us in our planning and we ended going with all their suggestions. They all worked amazingly well together. Our day of coordinator, Vanessa, erased all my worries and allowed me to really enjoy. She was flexible with the timeline but made sure that everything we wanted got done. The whole team at the Palm was always professional, responsive, and very accommodating. Plus their food was specular. We have received many compliments on the food and venue. So glad we choose the Palm for our wedding. Highly recommend!!! -
Quality of service
-
Jameela Sent on 02/28/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We just had our wedding ceremony and reception at the Palm Event Center and it was everything I imagined and more! We worked with Jenny and managed to pull off a wedding in less than 2 1/2 mos. I would not have been able to have such a beautiful wedding without Jenny's help! Anyone looking for a beautiful venue that takes care of so many details should definitely check out the Palm! -
Quality of service
-
Alexa Sent on 01/22/20175 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
If I could give the Palm Event Center and their team 10 stars, I would. We had our wedding there yesterday on 1/21/2017 and Jenny was our wedding coordinator, and the entire evening was literally perfect and a complete dream. Throughout the 13 months of planning our wedding at the Palm, we've worked hand in hand with their team and I can honestly say I've never experienced better service. They were available to answer any question we had, were extremely accommodating, and were an absolute pleasure to work with. Jenny and Jade are simply amazing, and Jenny helped ensure our entire wedding down to every detail was perfect.
Additionally, the entire Palm staff was five-star, and the best of the best. The drinks, food, dessert, and service were above and beyond. All of our guests continue to compliment us on how excellent the food and service was. The entire team at the Palm is so professional, attentive and I could not imagine our wedding day without their help. If you are considering the Palm as a wedding venue, stop looking and book them. They will make your dream wedding come true. -
Quality of service
-
Marissa Sent on 08/15/20165 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
My husband and I had an amazing experience with palm event bridal team! They were quick to respond, very detail oriented and executed exactly what we wanted on our special day! -
Quality of service
-
Monica Sent on 04/19/20165 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We instantly fell in love with Palm Event Center when we toured with them and it was a no brainer to book them our wedding for November 2016. They are quick to answer all my questions and so patient! Everyone that works there is so nice! The Estate room is breath taking and the Ballroom so large and can easily accommodate our guests of 200+ people. We can't wait to get married here! -
Quality of service
-
Victoria Sent on 02/12/20165 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I got married at the Palm Event Center last night and everything was perfect! Our coordinator Samantha and Dan were amazing throughout the evening. Helping everything run perfect! If there were any issues last night, the groom and I had no idea. We had a unique set up for our ceremony and they made my imagination come to life.
The food was delicious! We served chicken piccata and beef short rib family style. I've never seen such an efficient serving crew. All of the tables received their food incredibly fast and it was wonderfully hot.
The groom, our families and I would highly recommend the Palm Event Center. They do have some rules/standards that you may not find at other venues and could be off-putting, but it all helps create a perfect, classy event. -
Quality of service
-
Maryam Sent on 01/13/20165 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Palm Event Center is one of the most beautiful venues in the Bay Area. The staff is very nice and always responsive. We had Casey as our day-of coordinator and she kept us on track before and on the day. She is super nice. Everything we did with Palm was a good experience from the tour, the signing, the tasting, the finalization meeting, and the day of the wedding. You get so much more than you pay for with Palm. -
Quality of service
-
Maryjane Sent on 10/18/20155 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I LOVE Palm Event Center! From the magical entrance to the beautiful Estate Room and Ballroom, we knew it would take our guests' breath away. Aside from the beautiful venue, the Palm Bridal Team was a pleasure to work with. Being in the wedding industry as a wedding planner/coordinator, organization and knowledge of your services/products is very important. But also, professionalism, friendliness and flexibility is crucial and they all did an amazing job achieving this. The Palm team exceeded all my expectations and more! I am so happy with how everything was handled and I will highly recommend this venue to anyone especially to my future clients/Brides! Thank you Palm Bridal Team and I look forward to working with you very SOON! =) -
Quality of service
-
Stephanie Sent on 10/05/20155 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Love love love our venue. Jade has been unbelievable! She has walked me through everything and has been unbelievably patient through my 1000 questions!!! Highly recommend! -
Quality of service
-
Cayabyab Sent on 09/19/20155 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Venue hunting was a priority of ours once we were engaged. After visiting the Palm Event Center, nothing else compared. We called and set a tour appt with Allison. She was very friendly and welcoming. I went in wanting an outdoor wedding. But one look at the Estate Room, I fell in love. We booked the Palm Event Center within a month and the planning was on. THE PALM BRIDAL TEAM IS THE BEST! Jade, Meghan, Allison are wonderful. They are responsive to questions anytime and make the process easy when keeping you on top of deadlines. They do require approval for vendors (if you don't use their preferred vendors), some may find that tough, but I think that shows how much they care about their reputation. You want to work with a venue that upholds class and #1 service. I did not have any issues with any of my vendors that were not preferred. Our wedding coordinator for the day was Samantha. There are no words to describe how awesome she is. She is organized and makes you-the bride- feel at ease, every single moment. I couldn't ask for a better coordinator!!! The Palm Event Center is a naturally beautiful venue...they have the right staff, and the perfect intimate feeling in their estate room. The food is great (we rec'd constant compliments) and with your personal touches, you can customize your wedding to your desire. -
Quality of service
-
Jennie Sent on 09/17/20155 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We chose to get married at the Palm Event Center after checking out a variety of venues in the SF Bay Area. This was the best choice I made during the entire wedding process. Let me start by saying that the entire staff was attentive, kind, and super helpful with every single question and desire I had for the special day. Let me give a special shout out to Casey who was our wedding coordinator....she is AMAZING! The venue itself is spectacular. We got married in the Estate Room which was perfectly lit and surrounded by wine barrels. Our reception was in the ballroom and decorated beautifully. The grounds are extremely well maintained and surrounded by the vineyards. There are so many great photo opportunities! In addition to all of this, the food was incredible! Our guests are still talking about how delicious everything tasted. We also chose to do donut flambé instead of cake. It was delicious and a great show for the guests. If I had to do everything all over again, I would definitely choose the Palm Event Center and Casey as my coordinator! -
Quality of service
-
User2171094 Sent on 06/09/20155 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
What a wonderful place to get married! Probably one of the best choices I made for that day.
The staff there was amazing and so helpful. The food was delicious and the bar service was excellent. The venue itself was so beautiful for our late October wedding. I really couldn't have asked for more.
If you choose to marry here, or have any event here, you will be happy with the results! -
Quality of service
-
Rachelle Sent on 11/19/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Beautiful. Just beautiful.
Our wedding reception is something we'd love to re-live if we could. It was complete with family, friends, great music, great food and a great venue!
The planning: From the beginning of the process, Meghan, Molly and the Palm team made things easy for us. Their pre-set packages are a great start (and include open bar!), and they're more than willing to customize any way you'd like. Also, we weren't required to use their recommended vendors, so that gave us more flexibility.
The food: Our guests couldn't stop raving about it. From the taste, the quality and the large portion sizes, everyone was impressed. The passed and tabled hors d'oeuvres were delicious. The salad (yes the salad!) was great. And we were able to offer 3 entree choices (tri-tip, mushroom ravioli and chicken). I also surprised my husband and guests with a late-night treat of mini churros and vanilla ice cream (2 of his favorites) and it was a big hit!
The venue: We didn't do much to decorate the ballroom because in our opinion, it didn't really need it! We added on Palm's uplighting along the walls for more light, as well as a beaded chandelier over the dance floor from Fantasy Sound. Some low floral centerpieces, and we were good to go. We loved the simple, elegant look.
The night-of: Molly was our day-of coordinator, and did an excellent job! She kept things moving along, but we never felt rushed. We also tried to plan for plenty of time for dancing, which worked out perfectly.
Overall, a wonderful experience at Palm Event Center! -
Quality of service
-
User1897844 Sent on 10/27/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The Palm Event Center was an outstanding venue. I've received many compliments on the beauty of the venue and our wedding overall and I know our wedding was near seamless because of the great bridal team there. We hired their day-of coordinator and she was great, able to pull off all my year and a half's worth of planning in just a month of communication beforehand.
they really know what they're doing there. Your wedding will be great here, everyone was impressed. The food is good too! And the cost value was unbeatable in the bay area. -
Quality of service
-
Beenal Sent on 08/18/20145 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
My fiance and I were so happy with all the services and help that everyone at Palm event center provided especially Vanessa. Everyone was extremely professional and so flexible with all of our needs. We had a traditional ceremony at the vineyard and the staff at palm event center were extremely accommodating. I would recommend this venue to anyone looking for a beautiful setting for their wedding day. -
Quality of service
-
Lauren Sent on 04/08/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We just got married here two weeks ago, and it exceeded all of our expectations. The venue was even more beautiful than we had imagined. The Estate Room looked incredible, and our friends raved about the food (particularly the short rib). We also could not believe how much of a value we got for our money. Great food, an open bar, appetizers, a gorgeous venue. Palm was the perfect place for our venue.
We also need to call out Monique in particular. She was our day-of coordinator. She helped us throughout the whole process, and on the day of, she was thoughtful and professional. She helped us keep on schedule, but made sure we had food and a fresh drink at all times. She gave us more food than we could eat, including extra donut flambe, which was amazing and everybody should eat, and an extra entree, just so we could try the veggie ravioli. She also gave us two bacon-vinaigrette salads. We had wanted to serve it, but because of logistical issues, we couldn't. She knew how much we wanted it and made sure we got to try it.
It was that type of thoughtfulness that typified the experience with Monique and Palm. Everybody looking for a wedding in the area should consider Palm. -
Quality of service
-
Danielle Sent on 04/07/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
My husband and I had the wedding of our dreams last weekend, and we owe it all to the Palm an their amazing staff!!!! From start to finish everything was effortless. Molly and her crew were always thorough in giving info, answering my millions of questions with either an email or phone calls right away. On the day of, if anything want wrong, we had no clue. We didn't have to think of anything other than enjoying our wedding, the staff kept us on our time schedule, gently directed us where to go or do depending on our timeline, the whole thing was FLAWLESS! And the venue itself is GORGEOUS!!!' We chose a place where we could have the majority of the wedding indoors since March is unpredictable (and a good thing, it POURED on our wedding day... It's good luck, right? ;) ) and it didn't even matter because the facility itself is stunning. And the food and drinks!!!! The food is top notch. Seriously, my husband and I had a hard time deciding what appetizers and entrees to pick because everything was mouthwatering. They use locally grown products which is AWESOME that they support local farmers. My guests were also very impressed with the bar! We had about 180 guests with 2 bartenders and you are able to chose 2 signature drinks that are passed by waitstaff to lessen the line, and everyone said their drinks were phenomenal (not too strong, but not weak by any means) and the didn't have to Stand in ridiculous lines because of how fast the bartenders were.
I have heard over and over from our guests that this was one of the most fun and beautiful weddings anyone has been to, and although I'd love to take all the credit, it is without a doubt thanks to Molly and the Palm Event Center. Please consider this place for your wedding venue, you won't be disappointed! -
Quality of service
-
Monalisa Sent on 09/30/20135 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Our September 14th,2013 wedding at The Palm Event Center in Pleasanton was beautiful! It took our breath away! As soon as we walked into our venue, we were in awe of how the romantic and classy vision we had became reality. The ceremony and reception were beautifully decorated. From the intimate ceremony lighting to the rustic, elegant reception set up...they were all perfect! Guests are still complementing on how beautiful the wedding was...the romantic ambiance, mouth watering food, endless supply of quality drinks, and excellent staff. Not to mention the lighting and venue extras added a stylish touch to our wedding. The added extras to our menu...LOVE! It was highly recommended to have their "Day of Coordinator"... Yes, this is a must! Monique, you were awesome! Her incite and creativity helped put everything together. You will want to have her run the show. The staff are all super friendly and attentive. There was never any hesitation on answering questions or provide you information you may need. They are great with giving their professional suggestions... make planning a breeze! Thank you PEC! Job well done! -
Quality of service
-
Parisa Sent on 07/03/20135 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I just had my wedding there this saturday and I can't even begin to say how happy I am with my choice to go with the Palm event center for my wedding. They were always responsive and professional from the very first meeting we had and remained that way through the wedding as well.
I have to give Molly a special thanks for being the most awesome coordinator. she was on top of every detail and executed everything we discussed perfectly. I had to move the ceremony indoor due to heat and continued to make changes here and there until the last minute to which Molly just smiled and said for me not to worry and it would be taken care of.
Every wedding has little things that come up that are unforeseen or dont go as planned the day of and she handled them all amazingly while managing to keep me calm and all the guests none the wiser. Molly you were so great that all my family and bridal party knew your name and commented on how great and on top of everything you were. You handled the tremendous amount of moving parts to make this day happen and I actually had guest tell me and my mom how perfect and seamless everything was. THANK YOU!
I would recommend this venue to anyone, the place is gorgeous, the staff awesome and 100% professional. If I had to redo my entire wedding I would have it here again and again!! -
Quality of service
-
User1201087 Sent on 06/14/20135 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We had our wedding at the Palm Event Center at the Vineyard last week and I can't say enough good things about this venue. The entire staff and our event coordinator, Monique, were a pleasure to work with, as well as professional, responsive to emails, and I felt like Monique was someone I could really trust (which is so important when deciding on your venue!)
Many guests have told me that the food was amazing (and I have to agree!), and that there was plenty of it (many times at weddings they run out of appetizers!). Also, while the wedding party was busy taking pictures, the staff brought out a cart with our own personal appetizers, which was very much appreciated as I've heard that the wedding party never eats at weddings.
At the end of the night, the staff gave us a picnic bag of appetizers and had all of our decorations packed perfectly for us the next day, which made it so easy for us to pick up and enjoy the day!
Words cannot express how grateful we are to have worked with such a great team, and how lucky we are to have had such a wonderful wedding at this beautiful venue!
-
Quality of service
-
Christine Sent on 05/01/20135 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I can't gush enough got this wonderful venue. They book up early so plan to wait a year or more but its worth the wait. I worked with Monique and she was the best. She made my wedding vision come to life. Any question, and I had several, she answered quickly and in a timely fashion. Right before my wedding I needed to find a day of wedding coordinator and I choose Monique. Best thing I did. She was so organized and very patient. The quality of the food was very important and Palm Event Center did impress. All my guest commented on how delicious the food was from the apps and dinner. Since I was the bride I was sad I wouldn't be able to enjoy the apps but Monique made sure we had servers followed the bridal party while we took pictures with plenty of food and drinks. I just can't say enough wonderful things about Palm Event Center...If you are looking for an amazing venue pick Palm Event Center. -
Quality of service
-
Jocelyn Sent on 10/22/20125 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We held our wedding at the Palm Event Center at the Vineyard yesterday and can't say enough good things about this venue. The venue itself is just gorgeous! The moment we made the turn and drove through the palm tree lined driveway, we knew we found the place to have our wedding. The staff at the Palm Event Center are experienced professionals who know their business well. Our contact and day of event coordinator, Clay Jackson, was a pleasure to work with. He made us feel like we are the only bride and groom he is working with when we know for a fact that he works with many concurrently. He made us feel special and for a frazzled bride, this is priceless. The process was painless as Clay was very responsive to every one of my questions and believe me, they were many. The day of the wedding went smoothly despite my last minute changes and minor issues that came up during the reception. He handled each and every one with aplomb and I was truly a stress-free bride. My guests loved the venue, the food (AWESOME) and the very professional staff.
I would loved working the Palm Event Center and its professional staff and I would not hesitate to recommend to prospective brides and in fact, I have already done so. -
Quality of service
-
Renee Sent on 10/08/20125 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We walked into this place in June of 2011. We first met with Monique who was great. From day one of steppiing foot on this property everyone has been extremely helpful and answering all of our questions in a quick manner. Our Day of Coordinator was Shannon. She was great in working me on finalizing all of the final details and on the Day she was AH-MA-ZING! She was ready to handle anything hat may have come our way. I woud definitely recommend this place for anyone getting married. Oh and the food.... DELICIOUS! We got compliments all night long. -
Quality of service
-
Wendy Sent on 09/16/20125 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The Palm Event Center and their staff is absolutely amazing. The Palm was the second wedding venue we looked at, and when I walked in, I started crying. It was absolutely beautiful. Throughout the whole process, all of the staff was extremely helpful. We dealt with Monique the majority of the time and she was our day of coordinator. I cannot recommend using them as your day of coordinator enough. They get everything set up for you and keep things running during the wedding and reception. Monique was so amazing! I cannot express that enough. The Palm does so many weddings, it's down to an art and everything goes so smoothly that there is nothing for the bride to stress out about. Everyone keeps telling us how unbelievably beautiful the venue was and I could not agree more. Whether you get married outside facing the vineyard, like we did, or you get married in the barrel room, like our friends did, the ceremony site is beautiful and the reception room is just as pretty. You get the venue four hours before the ceremony which is really nice because you can take pictures early. They have a bridal room for the bride and her bridesmaids to hang out in and sip Champagne that they supply. My only recommendation if you are considering using the Palm Event Center is to book early, they fill up extremely fast. We booked at the end of February 2011 for our wedding in 2012 and all of the June Saturdays in 2012 were already booked, and we got the last open Saturday in July of 2012 and August was already filling up. -
Quality of service
-
Stella Sent on 09/05/20125 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Everyone at the Palm Event Center was extremely helpful and wonderful to work with. They were professional, responsive and flexible in every way I could have asked.
From the beginning, we were able to get exactly what we wanted and were walked through the process very well. We were invited to special events with their preferred vendors to get ideas and find vendors (although they had no problem with the vendors we found that they had never worked with before - even my brother as our officiant!) They also had a lot of the "extra" food options that we could choose to add to our event.
We were also treated to a wonderful tasting event with other couples who were getting married in a similar time frame. They gave us all the options that we could choose from, and were very flexible about the exact menu items. We wanted to have a special menu item for certain family members that was vegan and didn't include certain vegetables, and they were more than accommodating, even though it meant we needed 4 different options. They did not charge extra for this. The food the day of the wedding was amazing. They also made our specialty cocktails wonderfully, and everyone was impressed by all the appetizers and dinner.
Monique and Clay were our main contacts, and they would respond almost immediately, took the time to answer all our questions and made sure that everything was in place leading up to the event. They had many suggestions that worked out wonderfully, and Monique was our day-of coordinator and made sure everything was flawless. She oversaw the placement of our table setup including the menus, table markers and chocolates to make a perfect table. She also kept us on track and breathing for all the various parts of the ceremony and reception.
I can't thank everyone at Palm Event Center enough for making our wedding day perfect. I recommend them to anyone looking for a perfect venue for an event. -
Quality of service
-
Barbara Sent on 08/14/20125 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
My daughter just got married at the Palm Event Center and it was the most beautiful wedding I have ever been too. All of our guest agreed that it was fabulous. The setting is awesome. All of the food from the hor'derves to the main course was delicious. Clay was fabulous arranging everything for the wedding and being our coordinator the day of the wedding. Thank you Clay!!! All in all I would highly recommend the Event Palm Center to anyone that wants a beautiful wedding with outstanding service!!!! -
Quality of service
-
Carolyn Sent on 08/09/20125 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The Palm Event Center is one of the best places to have your wedding. Not only is the staff AMAZING (Monique, Clay, MacKenzie, Reed (owner) and more) - but their food and service, flexibility and willingness to make your vision come true is impeccable. The property is gorgeous which only helped add to the beauty of our day (and our pictures) -the Palm trees lining the entrance and the wrought iron gates are so 'us.' We got married in the Estate Room (where the wine barrels line the walls from floor to ceiling with tea lights in between all of the barrels and huge wrought iron chandeliers hang from above) - it was exactly what we had envisioned. Our wedding theme was the "4 C's - Candles, Candelabras, Crystals and Chandeliers" and the winery and wine barrels represented our family history of homemade wine. This venue has it all and then some! It was a perfect representation of us! The Cocktail hour was set outside with the backdrop of the vineyards...the weather was PERFECT! Then on to amazing food and drink. With the setup of some of the lounge furniture inside, allowed for a space to relax during the wedding. The floating candles they provided were exactly what we were looking for and added to our 'candle lit' theme. The staff was ALWAYS willing to help and had nothing but positive and supportive things to say about us, our event (my ring)! I cannot wait to host or attend another event there. It was absolutely PERFECT and I HIGHLY recommend this property to others! -
Quality of service
-
Rachel Sent on 03/12/20125 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Monique was my day of coordinator and she did a fabulous job. The place was beautiful and would highly recommend them! -
Quality of service
-
Rochelle Sent on 09/19/20115 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
First and foremost, I must send a million kudos to Monique (our on-site wedding coordinator) for ALL the help and support she provided us throughout our wedding planning and event. During my most stressful moments, Monique not only resolved my problems, but also provided suggestions and pointed my in the right direction.
This venue provides extra-ordinary and excellent service and will do everything within their means to make any wedding dreams come true. I'd get married here again and again. They provided everything I needed and answered all my 'stupid' questions regarding our wedding. This place has seen it all! -
Quality of service
-
Kate Sent on 08/17/20115 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Love, love, LOVE Palm Event Center! My husband and I were recently married at the Palm Event Center and, as you can see by my other reviews, we could not have had a more perfect day! Monique was our day-of coordinator and she was wonderful but we worked with a number of people at Palm Event throughout the planning process and everyone was so helpful, considerate and friendly. They really know their stuff and prepare you from day-one for EXACTLY what you can expect and what you'll need to make it happen. From food, beverage, seating charts, decorations, they have detailed directions for everything.
My wedding turned out BEAUTIFUL, and it doesn't hurt that the setting is amazing in and of itself. Monique kept everyone on track so we were all running on time, the food was amazing (I recommend the Sea Salt Station...such a hit!), the ambiance was perfect and the staff was SO friendly and helpful! I even had red wine spilled down the front of my dress and they rushed to my side to help get it out (Wine Away is a miracle!) I'm so sad that my wedding is over and that I will never again get the chance to experience such a perfect night in a perfect place. I'm reliving it for as long as I can! -
Quality of service
-
Sara Sent on 08/09/20105 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The Palm Events Center was such an incredible place to get married and I would recommend it to anyone. The site itself is so beautiful and the staff is so professional and accommodating. We had a very unique wedding and they made sure every detail was attended to. If you can get married at Pam Events Center- do it! -
Quality of service
-
Raha Sent on 07/01/20105 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Having our wedding at the Palms was by far the best decision we could have made. The staff went above and beyond to make everything perfect. Not only is this venue BEAUTIFUL it has amazing food and the best staff!
We hired Mackenzie as our DOC and she was so great. Throughout the whole planning process she kept us organized and on schedule, gave us a ton of great ideas and let us know what would and would not work at the venue. In the midst of helping us out with our wedding, she was planning her own wedding that was happening about a month before mine!! Never once did she put us on the back burner and was always there to answer questions.
The day of the wedding Mackenzie truly came through. She contacted all our vendors and when one showed up late she handled it like a champ. There was some issues with the ring bearers right before the start of the ceremony, and at one point she held DH 6 month old nephew while she directed the BP. Nothing phased her! She kept us completely on schedule and ran the whole event perfectly.
I HIGHLY recommend this venue and any member of their staff. It doesn't get any better than this!! -
Quality of service
-
Sujith Sent on 06/25/20105 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Clay Jackson was our day of coordinator and he was an absolute professional!! The Palm Event center was a perfect venue for our complicated day long event. Two weddings, a lunch, and a reception!! We had a perfect day and a perfect event. We picked the venue due to meeting Clay and feeling comfortable with him. And he performed even better than our wildest dreams!! Trust him...allow him to help you...and remember, if you want an amazing wedding...Call Clay!! -
Quality of service
-
Debra Sent on 05/04/20105 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We couldn't be happier with our wedding ceremony, reception, food, organization, it was all wonderful. We were married inside the Estate Room with lit candles on the wine barrels. The reception hall was just beautiful with a wonderful view of the vineyard and garden areas. Our guests can't stop telling us how beautiful everything was. The staff at Beet's Catering and Palm Event Center were wonderful. Monique was our wedding coordinator and she was fantastic. Clay Jackson was exceptional. The food was delicious. This venue was absolutely everything we hoped for and so much more. -
Quality of service
-
Samantha Sent on 09/30/20095 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
One word... "WONDERFUL" We walked in without an appointment 2 years before our wedding date and Clay spent over an hour with us going over everything. 2 weeks later we booked it. Everything went smooth. The food was great. They will do anything they can to make sure you have the wedding of your dreams. They also have alot of items available onsite. Chavari chairs for a reasonable price, uplighting to make the venue look even more spectacular, onsite catering, onsite wedding planning services. Everything is well worth the price here. -
Quality of service
-
Rebekah Sent on 09/19/20095 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
My husband I and I got married at Palm Event Center on March 29, 2009. Mackenzie and the entire staff at Palm Event Center were fantastic to work with. They were incredibly friendly, professional and very easy to work with. We have received so many compliments about Palm Event Center and would recommend to anyone looking for a venue to use them. -
Quality of service
-
Greg Sent on 07/09/20095 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Palm Event Center is a great venue if you need a place that fits over 300+ guests (there are not many non-hotels or non-restaurants in the Bay Area), are looking for a ceremony and/or reception room that comes beautifully decorated, want really good wedding food, and want to work with a team that is extremely professional, responsible, and reasonable.
In no particular order, these are the reasons why we loved having our wedding ceremony and reception at Palm Event Center:
- Monique was our Event Coordinator she is on top of her game. She is very friendly, proactive, and responsible. We also added her day of coordination services for a mere $250 (top 5 expenses value/dollars spent out of the 100+ things we spent on). The best coordinators cannot replace someone who has experienced hundreds of weddings at the same venue she anticipates every detail (I was hoping wed be the first wedding ceremony where a decorative, glass vase wasnt broken).
- Many of our guests (including ourselves) thought the food was one of the best theyve ever had at a wedding. Cooking well for 300+ people is no easy feat making sure everything is warm, not overcooked/not undercooked, and not too salty/ not too bland is always the biggest challenge for caterers (its a significant feat when not a single, out of about 20, 80+ year old Chinese relatives did not complain about their food).
- Clay and Monique were very reasonable, flexible, and honest about the cost. We were able to negotiate on some expenses that made sense to both groups, we were able to find a different solution to other cost factors, and during the reception I had asked Monique to extend the open bar for 30 minutes, and afterward found out that she waived the cost because she found out that only 15 drinks were served during the last 30 minutes (she had no obligation to ask her bartenders).
- We found unexpected dollar savings value in having our wedding at Palm Event Center. The venue is so beautifully decorated as-is that we saved a few thousand dollars on decorations and flowers (as a man, I cannot tell you how happy I was to hear that we saved thousands of dollars on flowers).
Furthermore, remember that the venue is also the backdrop for your photographs do you want white walls or restaurant decor, or would you rather have wood barrels, chandeliers, up lighting, tea light candles all around, large tile flooring, and plants? More unexpected value in having our wedding at the Palm Event Center.
Our sincerest thank you to Monique, Clay, and the Palm Event Center team.
Emily & Greg -
Quality of service
-
Hinton Sent on 06/01/20095 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The Palm Event Center and staff were absolutely amazing. We could not have imagined a more perfect venue. Clay and his staff went out of their way to ensure that all of our guests had a great time. Thus far, we have had nothing but rave reviews from everyone who was able to attend. -
Quality of service
-
Leilani Sent on 12/27/20085 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The Palm Event Center is BEAUTIFUL and the staff made my wedding absolutely AMAZING!! Everyone was very helpful and attentive to not only my needs but the needs of my bridal party and guests. I would absolutely recommend this place for future brides! -
Quality of service
-
Courtney Sent on 10/12/20085 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
You cannot beat these folks in any category. They are professionals that truly know what they are doing. The site was beautiful and the staff bent over backwards to make our event AMAZING and it was. THANK YOU, THANK YOU, THANK YOU! -
Quality of service
-
Maria Sent on 07/14/20085 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The Palm Event Center provided us with a wonderful day that was stress free and so enjoyable. They exceeded our expectations in quality of food, service and attentiveness for the event. The food was extremely well cooked and we had many comments from our guests about it being the best reception food they've ever tasted. The chocolate fountain they provided was so spectacular with mounds of fresh fruit and other treats. The staff there is extremely courteous and helpful with anything you might need or ask for. We had such an easy time working with them up until the wedding as well. HIGHLY recommend this place to everyone!! -
Quality of service
-
Majileen Sent on 08/31/20164.9 out of 5 rating4.9
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4.5 out of 5 rating4.5
-
Flexibility 5 out of 5 rating5.0
I contacted many venues and toured half of those venues. The Palm Event Center was the quickest to respond of all the venues I contacted. Prior to our venue tour, I exchanged several emails with Jade (event manager). Jade and her team answered all of my questions promptly. On our tour we met with Jade! She is awesome!!! She gave us a tour of the venue, discussed the venue package with us and showed us many pictures so that we can envision our wedding at the Palm Event Center! She was very patient and answered all of our questions.
In the end, my fiance and I decided to book our reception at the Palm Event Center next year in 2017! I'm so excited! -
Quality of service
-
Flora Sent on 10/11/20154.9 out of 5 rating4.9
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4.5 out of 5 rating4.5
-
Flexibility 5 out of 5 rating5.0
We had our daughter's wedding at the Palm Event Center last Saturday. What an amazing place! Absolutely loved everything, the venue, the staff, the coordinators, the food, the ambiance, etc. I enjoyed working with the office team. They were so helpful, accommodating and knowledgable. Jenny in particular was a delight to work with. She was professional, responsive, organized and very accommodating. We could not have asked for a better place to have our daughter's wedding. Amazing place, incredible people to work with. -
Quality of service
-
Jacqueline Sent on 12/25/20144.9 out of 5 rating4.9
-
Quality of service 5 out of 5 rating5.0
-
Average response time 4.5 out of 5 rating4.5
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Very helpful, so kind and quick with responses. The only reason why I give a 4.5 for "responsiveness" is because many times I would email one person from their team and I would get a "away from the office" response. Later, I would email the person they suggested to email on that message, but that person would also be out of the office...it was a big of a back-and-forth, but eventually I would receive an answer. Otherwise, everything else went very smoothly. Our day-of-coordinator was very sweet and accommodating for last minute details. Very organized and flexible as well. Food was amazing, hands down. Thank you all for your help! -
Quality of service
-
Judy Sent on 10/02/20084.9 out of 5 rating4.9
-
Quality of service 5 out of 5 rating5.0
-
Average response time 4.5 out of 5 rating4.5
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We booked this place before it was built and it was better than we imagined it would be. The staff was excellent and the food as well. This was the perfect venue for our wedding. -
Quality of service
-
Cherry Sent on 12/29/20164.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 5 out of 5 rating5.0
This place is beautiful and even though we are still two months away from our wedding day their service is outstanding. They are extremely responsive and detailed and answer all your emails in less than 24 hours. When we toured this place we knew it the "one" because of its setup, decor and you can truly tell how devoted they are to their jobs. We did have the food tasting and the food was amazing and we are so so excited to work with them on our wedding day and know that they will make it stress free! -
Quality of service
-
User2908681 Sent on 12/12/20164.8 out of 5 rating4.8
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 5 out of 5 rating5.0
Palm Event Center makes wedding planning much easier. I definitely recommend using their day of coordinator! I wouldn't have survived my day without her! -
Quality of service
-
Marc Sent on 11/29/20134.8 out of 5 rating4.8
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 5 out of 5 rating5.0
We had an amazing wedding at the Palm and couldn't have been happier with our experience. Molly Quinn really went the extra mile to accommodate us and I would highly recommend both Molly and the Palm. The service was impeccable and the October scenery was stunning. My wife had her fairytale wedding, what more could I ask for?
NOTE: AVOID STAYING AT THE ROSE HOTEL IN DOWNTOWN PLEASANTON AT ALL COSTS. TERRIBLE SERVICE AND THEY SIGNIFICANTLY OVERCHARGED US (AND HAVE BEEN UNRESPONSIVE SINCE).
Luckily our experience at the Palm was so good it completely overshadowed the disappointment we (and our guests) felt with the Rose Hotel. -
Quality of service
-
Allison Sent on 02/22/20134.8 out of 5 rating4.8
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4.5 out of 5 rating4.5
-
Flexibility 4.5 out of 5 rating4.5
The Palm Event center was a great place to hold a larger wedding. We had 170 guests and the venue was very helpful and professional. We also opted to pay the additional fee for the 'day of coordinator' and this was one the best things we did, Great service for the price! It wasn't quite like having a wedding planner but she was there to answer any questions for us about the venue and setting things up there. She gave us a ton of great advice about how to decorate things. They were also willing to lend us some items for our wedding so we could cut the cost of buying them ourselves. The day of the wedding the helped to make sure everything went perfectly and, as the bride I never had to ask more than once for something additional. After the wedding was over all we heard from guests was how smoothly the event ran and how amazing the food was. The Palm even center is beautiful! Their staff was great. And, if you’re planning a wedding there I would defiantly recommend using their 'Day of coordinator' services. We had Molly and she was wonderful!! -
Quality of service
-
Joanna Sent on 09/14/20104.8 out of 5 rating4.8
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 5 out of 5 rating5.0
The Palm Event Center at the Vineyard was THE place for our wedding. The venue itself has an hacienda look without the hacienda price. We got married outside, in the garden overlooking the vineyard and it was perfect! There's also a furnished patio where our guests enjoyed cocktail hour. The food was absolutely delish! EVERYONE at our wedding loved it and continues to rave about it. We worked with Mackenzie, who helped us along the way and on the day of, coordinated everything. She kept true to the schedule so things would run smoothly and they did. The venue itself is pretty large ... with 135 guests, it didn't feel overwhelming, just a bit roomy.
It is the perfect place to get married. -
Quality of service
-
Chanavie Sent on 08/10/20234.6 out of 5 rating4.6-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 4 out of 5 rating4.0
Stunning Venue!
If you're thinking of having your magical day here, it'll be the best decision you ever make! Not only is the new renovation absolutely gorgeous, but the team here is TOP TIER! My husband and I had no worries because we knew The Palm would be taking care of all our needs.
I want to highlight Alyssa, one of the wedding coordinators at The Palm. She is quick, efficient, kind, warm, patient, and understanding! All the qualities a person needs when working in the wedding industry. As a bride, it can be stressful planning a big wedding, but she really made me feel comfortable and at ease. Even on the day of our wedding, she was running around making sure we got what we needed! Literally the best!
The team here is phenomenal, you don't have to worry about a thing, and it's absolutely gorgeous! -
Quality of service
-
Andrea Sent on 05/11/20224.6 out of 5 rating4.6-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 4 out of 5 rating4.0
Palm Event Center Review
The Palm Event Center was a wonderful venue to have our dream wedding! Not only is the venue absolutely stunning, but the staff there is so great - I especially enjoyed working with Virginia and Nicole. They were both so prompt with responses to e-mails and extremely organized. It helped with planning so much! Not to mention, Virginia was my day of coordinator and she did a phenomenal job! I could not say enough great things about them.
A few reasons why I took off one star:
1. We were informed very last minute that the arbor was bare. Even though it is in our contract that they can make structural changes for safety (which is the reason we were told, due to the weight of the vines), it was still a disappointment and I had to go way over my floral budget to spruce up the arbor last minute. I was curious as to why they could not trim the greenery down vs. remove it all.
2. We were charged an extra $500 for inflation in our final invoice without notice.
Overall, we had a really great time during our wedding. The food was incredible and we appreciated Virginia and Nicole's communication, thoroughness, attention to detail and Virginia's organization in making sure everything went smoothly on the day of! -
Quality of service
-
User2011809 Sent on 01/16/20154.6 out of 5 rating4.6
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 4 out of 5 rating4.0
-
Value 4 out of 5 rating4.0
-
Flexibility 5 out of 5 rating5.0
Looked at several places for our special day and had a few venues in mind until we made and appt at the PEC. Once we drove up to the driveway I knew this is the place to have our special day. All the other venues we had looked at before didnt exsist anymore. What a gorgeous entrance driving up to the venue thru the tall palm trees with the background full of grapes vines. The staff was great and helped us with all our needs in visualizing what we wanted for our special day :) -
Quality of service
-
Thuyly Sent on 01/17/20174.4 out of 5 rating4.4-
Quality of service 5 out of 5 rating5.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 4.5 out of 5 rating4.5
-
Value 4 out of 5 rating4.0
-
Flexibility 4.5 out of 5 rating4.5
Palm Event Center was the 2nd location we looked when we started planning our wedding. Upon walking into the Estate Room with the chandeliers and barrels, I knew this was the place we were going to get married. We knew that we were going to have a winter wedding based on the timing of everything and I wanted to start the planning with that in mind. PEC fit our needs perfectly based on our guest count. The service we received from every individual we spoke to has been top notch. Emails are responded to within 24 hrs, if not a holiday. If I need a quicker response, anyone I spoke to on the phone knew the answer. We were just married and I cannot begin to say enough of this amazing venue. The service exceeding all expectations, our guests raved about the amazing food and noticed the waitstaff was on point with EVERYTHING. I would highly recommend this venue and their staff to anyone planning a wedding in the area. My husband and I are still on cloud 9 over how perfect our special day was and I can say that most of it can be attributed to PEC and their staff. -
Quality of service
-
User1977253 Sent on 12/19/20144.4 out of 5 rating4.4
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 2 out of 5 rating2.0
Best bang for buck! And the ladies on the planning team are super helpful and quick to respond to my mountain of emails. They are pretty strict about which vendors you can use, which is my only complaint. They have great vendors you can use, but they are all expensive. -
Quality of service
-
Jaylyn Sent on 10/09/20084.4 out of 5 rating4.4
-
Quality of service 5 out of 5 rating5.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 4 out of 5 rating4.0
The Palm Events Center is such a beautiful venue. Our guests loved the beautiful scenery and were even amazed at the good, delicious dinner that was served. Perfection is definitely their goal. Clay, the director, was also very accommodating and secured us a stress-free wedding. Their Head-Chef, Angel was superb and received outstanding rapport from our wedding coordinator. -
Quality of service
-
User2083503 Sent on 03/31/20154.2 out of 5 rating4.2
-
Quality of service 4 out of 5 rating4.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 4 out of 5 rating4.0
-
Value 5 out of 5 rating5.0
-
Flexibility 4 out of 5 rating4.0
I have had such a great experience with The Palm Event Center. They were very flexible in arranging days and times to come and look at the property, as well were very responsive about the questions that I have had. They have a very professional manner and so far I am very impressed with them and cannot wait to have my wedding there! -
Quality of service
-
User1755607 Sent on 08/09/20144.2 out of 5 rating4.2
-
Quality of service 3 out of 5 rating3.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 3 out of 5 rating3.0
-
Flexibility 5 out of 5 rating5.0
The Staff at Palm were very helpful, patient and responsive during the planning process. We were so glad to add the Wedding Coordinator service, our program was on time and we ended the night with more dancing than we anticipated! I would recommend Palm to all my friends and the Wedding Coordinator Service. Molly Quinn was our assigned Coordinator and she was excellent.
The only thing that we were disappointed in was that we picked a menu that has salmon from the preferred menu. We were told that picking an additional item from the preferred menu will cost $4.00/person, but one month before the wedding, we were charged $8.00/person due to the inflation of market price for seafood. It would have been nice if they told us the price may be subject to inflation. So we ate the cost since we have already sent out invitations with Salmon and Prime Rib already. It would have been nice if they told us ahead of time before we sent the invitations and RSVP card, because we did not factor this increase to our budget.
Overall, we had a pleasant experience and love the service Palm and their Staff provided. -
Quality of service
-
Stacy Sent on 05/13/20084.1 out of 5 rating4.1
-
Quality of service 5 out of 5 rating5.0
-
Average response time 3 out of 5 rating3.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 3.5 out of 5 rating3.5
I had a great experience working with the staff of Palm Event Center to plan my wedding. They were so flexible and accommodating of all our wishes. I did have a couple issues with not hearing back right away from them in the beginning, but towards the actual wedding date this was not a problem. Also they apologized for the delay in responses and made up for it, unexpectedly, with discounts on our total bill. -
Quality of service
-
Ajah Sent on 10/30/20120.5 out of 5 rating0.5
-
Quality of service 0.5 out of 5 rating0.5
-
Average response time 0.5 out of 5 rating0.5
-
Professionalism 0.5 out of 5 rating0.5
-
Value 0.5 out of 5 rating0.5
-
Flexibility 0.5 out of 5 rating0.5
This review is based on my wedding coordinator Annie Ngo. She was TERRIBLE! As beautiful as the Palm Event Center is as a venue, I am shocked that they would hire some as unprofessional as Annie. Not only did she show-up to my wedding in leggings, she was often missing in action thoughout the day's events and had the nerve to leave early. What an absolute joke of a coordinator! -
Quality of service
Are you interested?
Are you interested?