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Pacific Northwest Catering Reviews

Pacific Northwest Catering

Pacific Northwest Catering

Seattle, WA
4.7 out of 5 rating, 16 Reviews
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Reviews

4.7 out of 5 rating
4.7 out of 5 rating
16 Reviews
95% recommend it
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  • Quality of service
    4.8 out of 5 rating
  • Average response time
    4.5 out of 5 rating
  • Professionalism
    4.7 out of 5 rating
  • Value
    4.8 out of 5 rating
  • Flexibility
    4.9 out of 5 rating
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Awards

16
  • T
    Tara Sent on 09/08/2010
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    Everyone at the reception loved the food. Pacific Northwest Catering did a fantastic job, providing delicious food and outstanding service for an extremely reasonable price. There is a wide range of food to choose from: we did a buffet with fresh fruit, bread rolls, garlic mashed potatoes, stir-fried vegetables, teriyaki chicken and salmon for only $19.95 a person. They provide china and silverware and you can rent everything else. We also used them for a bar service and the bartenders, like the waitstaff, were friendly, professional and efficient. I honestly don't know why anyone would choose any other caterer.
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    Natashak Sent on 10/05/2017
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    Pacific Northwest Catering was absolutely amazing! They catered both our rehearsal dinner and our wedding reception and I'd use them again for absolutely any event: formal, informal, business, anything. They were one of my favorite vendors to work with throughout the entire planning process. Al was just incredibly helpful and patient as we planned our menu, letting us taste many, many different items at several different visits and suggesting things we'd forgotten or never considered but definitely wanted. Al was totally responsive to all our questions and very, very accommodating to our schedules, needs, budgets, tastes, helping plan out those small little logistics to the events that you just can't anticipate, just everything you could think of. PNW Catering definitely went above and beyond even my highest expectations. Chef Matt did an beautiful job with the food for both our events. Absolutely delicious. Tons of compliments from lots of fancy foodie guest. Everything was perfectly prepared and presented (much better than I'd seen at most other caterers during tastings), fresh (they even grilled marinated chicken and steak right on site at the wedding), and tasty. Servers was super nice, on top of everyone's drinks and dishes, but not pushy. Very very friendly. I liked these guys and gals so much it was just like they were guests at the wedding (just working and doing a bang up job at it).


    Long story short, these guys are the best. 5 stars. 10 outta 10. A+. Matt and Al are awesome dudes and will take care of everything.


    Use these guys and you won't be disappointed.
  • K
    Kelsey Sent on 07/18/2018
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    PNW Catering was one of many caterers we met with, but the only catering we needed to taste. Their food was fresh, tasteful and everything we wanted. Looking back on our wedding day, they did everything right. They created the exact place settings I envisioned, they set aside appetizers for my husband and I to eat during the cocktail hour, always made sure my drink was full and saved us "to-go" boxes for a late night snack and dessert after we left the reception. I don't have a single quip about our experience with them. Catering is one of the biggest wedding factors and they made everything seamless.
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  • R
    Rachel Sent on 08/03/2017
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    We loved our food and the staff of Pacific Northwest Catering. They worked so hard to give us exactly what we wanted and made great suggestions to prepare for a hot day as it came along. The staff made the bridal table feel so special and so kind. We would hire them again in an instant!
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    Julia Sent on 09/27/2016
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    Al and Matthew were amazing to work with! It was a wonderful experience and they provided great service for our wedding day. The servers even made sure we had boxes to go as they noticed we didn't have much time to eat.
    I would recommend this catering to anyone looking for wedding catering.
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    Liana Sent on 08/16/2016
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    There aren't enough great things to say, everything they did was with great quality. They had great guest service, great staff, best catering company I've ever dealt with. Made my wedding wonderful.
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    Rany Sent on 07/20/2015
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    We used Pacific NW Catering for our wedding at the Pickering Barn. Everyone raved how much they enjoyed the food. They also made mini pies for our wedding that everyone loved! Al and Matt were professional and wonderful to work with. They were responsive and they provided great service for our wedding.
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    Jill Sent on 10/20/2010
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    Matt at Pacific Northwest Catering was amazing and very enjoyable to work with. He wasn’t familiar with our reception venue so he met with us (at the venue) a week before the wedding to discuss the layout and buffet tables.

    The food and buffet tables were absolutely remarkable. Pacific Northwest Catering will definitely be my first choice if I ever need another event catered.
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    Denvie Sent on 08/04/2009
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    These guys were awesome ! Fast email or phone response with great personalities. They were priced competitively, but more importantly they were upfront about all costs. Unlike alot of caterers we interviewed who had a low per person price to get you interested only to find lots of "fine print" costs that added up to much more than we paid PNC. The servers and bartender provided were fun to work with and professional. The food received high marks from all our friends and family (yummy!) - and they even boxed up a little "doggie bag" for us to take back to the hotel. A nice touch to top off a great evening !
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    Katie Sent on 09/06/2016
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    I found PNW Catering through a web search looking for wedding vendors. We were looking for a simple, backyard BBQ style menu with macaroni and cheese as an option, so we arrange a tasting through Matt. From the tasting on, I have nothing but good things to say about this company. They were so genuine and helpful with questions, taking notes about what we did and didn't like about each food item before we had even booked with them. It was an easy choice! The cherry on top, though, was when my cake vendor backed out the week before the wedding I emailed PNW catering in a panic to see if they had any recommendations and they were able to add on a dessert bar to our existing catering order at very little extra cost! It made a hugely stressful situation SO much more pleasant. The food was excellent, the desserts were beautifully arranged, and the staff was professional and welcoming throughout the day. I would definitely recommend their services!
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    Kellie Sent on 02/12/2016
    4.9 out of 5 rating
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    We cannot say enough good things about Pacific Northwest Catering.

    Highlights: Flexible menu options--we substituted and added menu items based on picky members and food allergies. Great value--didn't spend a fortune, but still got great food. DELICIOUS food--it passed my foodie husband's discerning tastes. Professionalism--Matt met us at the venue ahead of time and did a walk through and helped us with our layout (we had our ceremony and reception in the same room with little "down" time in between). Aesthetics--we opted for a buffet and the food was beautifully displayed with the tables decorated very nicely. Customer service--we were able to get our table linens the day before so that our room set-up team could get those on the tables with the centerpieces first thing in the morning.

    The ONLY less-than-positive: somehow our count was off and we didn't have enough napkins for us. I don't know where the break-down in communication was on that. My family rectified it with a quick trip to a store.
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    Sarah Sent on 10/31/2008
    4.9 out of 5 rating
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    We were very pleased with how professional, courteous and organized our caterers were. The food was amazing and they were very helpful in designing the menu and setting up the location. They had not done a wedding at our location recently, but were still able to do an amazing job and again the food tasted soooo good. We had a lot of compliments on it.
  • User1753640 Sent on 08/07/2014
    4.7 out of 5 rating
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    The food was great - we got many compliments. It was a bit expensive for the service we got (no help with setup with linens or take down). However, Matt and the rest of the staff were incredibly kind and responsive.
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    Di Sent on 10/26/2016
    4.2 out of 5 rating
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    We are so glad we chose Pacific Northwest Catering to cater our afternoon wedding. After a thorough search, I decided on PNW Catering because it was less expensive than the competition and rated well. They also rent items like linens, cake tables, plates, silverware, etc. for an additional cost.

    Since our reception was in the middle of the afternoon, we went with appetizer platters. It took a while to set a date for our tasting appointment because our schedules didn't line up for a few weeks, but when we finally tasted some of our chosen platter items, we were set.

    They also increased their prices between our initial quote and our tasting appointment, but they honored the original price. We were so thankful for that! Our wedding guests loved the food and the server we hired was very helpful.

    They are extremely busy so sometimes it might take a while to respond. I found that sending a follow-up email was helpful. Highly recommend!
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    Andi Sent on 09/26/2016
    4.1 out of 5 rating
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    Pacific Northwest Catering was a good choice for our wedding. They were one of the recommended vendors for my venue, and their food was awesome. They were sometimes frustratingly slow to respond to emails (I had to resend a few emails a week later and tagged as high importance before getting a response). They were able to accommodate the dietary needs of my guests (gluten free and vegetarian) in a way that was delicious, and they were super willing to make changes to the menu to suit us. We did have a miscommunication with the menu that was ultimately resolved, but frustrating at the time. But overall I was happy with the service, and would recommend them to others.
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    Annie Sent on 11/03/2016
    2.9 out of 5 rating
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    Pros:
    -The food was good, we got compliments from our guests
    -The price was good compared to other caterers
    Cons:
    -We specifically asked for (on two occasions) a vegetarian option for about 10 guests out of our 60 total. This was including the bride and groom, who are both vegetarians. This was somehow forgotten and not offered, thus the bride and groom, plus many of our guests were left with a side salad and a dinner roll for food options.
    -When I brought this to their attention they sent the bartender to the store to purchase some veggie burgers, which left the bar empty. One of our groomsmen ended up serving drinks to our guests during dinner.
    -The manager who we had been working with since our first meeting told us he would be present on the day managing his staff. He was not there, instead sent a lady who we had never met or spoke to.
    -We ordered some dessert from them and they were put out during cocktail hour, leaving us with nothing to serve for dessert. A family friend had to run to the store to pickup something else for our guests for after dinner.
    -The day after our wedding I received an email from the owners apologizing for not having vegetarian options. I responded telling him we were disappointed with how everything went. He sent me an email back half apologizing and half blaming us for not noticing it wasn’t listed on our invoice, despite that we had gone back and fourth on two occasions deciding what to serve and how the vegetarians can get their special ordered meals.
    -PNWC offered “water service” which we were told waiters would circulate and fill up water cups. Instead, cheap plastic jugs were left on the tables for guests to serve themselves. I would have been fine with this if the jugs were at least presentable.
    As compensation we were offered a $350 discount on our $3000 catering bill. For everything that had happened we felt that was insufficient and we would have gladly paid the $350 for a more organized day from PNW Catering.
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