Organic Roots Catering Reviews
Reviews
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Quality of service 4.7 out of 5 rating4.7
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Average response time 4.8 out of 5 rating4.8
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Professionalism 4.7 out of 5 rating4.7
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Value 4.8 out of 5 rating4.8
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Flexibility 4.8 out of 5 rating4.8
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Ashley Sent on 11/03/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our Guests Are Still Talking About the Food!
Organic Roots Catering was absolutely amazing from start to finish. The food was fresh, full of flavor, and beautifully presented. Every guest commented on how delicious everything was, and the mashed potatoes were a huge hit! The team was professional, attentive, and so kind throughout the entire day. They made sure everything ran smoothly and everyone felt cared for. We’re so grateful to have had them be part of our wedding day it was perfect! -
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Olivia Sent on 08/29/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Could not recommend highly enough!
There were a couple of things that made me and my now-husband’s wedding the best day of our lives, and Organic Roots was one of them. 10/10 would recommend! Co-owner Tiffany was a dream to work with. Planning our own wedding, we had no idea how catering services work and what the order of ops were. Tiffany patiently explained the whole process to us, gave us recs along the way, and was happy to accommodate the many changes we made ahead of our wedding to fit our budget and vision. We had our reception in the same space as our ceremony, and Organic Roots took care of the turnover seamlessly. Our guests raved about the food, and our bartenders were so personable and professional. Would hire them again in a heartbeat! -
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Josh Sent on 01/06/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Professional, responsive, flexible, and excellent
We highly recommend Tiffany, Diane, and the entire team at Organic Roots. They were awesome to work with throughout the entire planning process for our wedding and had flawless execution the day-of so we could enjoy our wedding celebrations with our guests. We were able to go through Organic Roots for our catering, bar services, rentals, and event coordination which simplified our planning immensely and the whole team worked seamlessly together.
Diane was an amazing coordinator and was incredibly responsive, professional, and detail-oriented. She listened to our ideas with patience and helped us brainstorm new ones.
The culinary team is also phenomenal! We had the opportunity to taste several caterer’s food at an open house event, and Organic Roots was miles above in presentation and quality of ingredients. After comparing several companies' quotes, they were also very competitively priced for the quality and level of the food. Later during our tasting, they were super responsive to our comments and thoughts on the food (which were fantastic already), providing suggestions to really make the event feel like our own. Our guests mentioned many times how great the food was and how attentive the staff was during our event.
On the day-of, they did an incredible job with set-up, including the cocktail tables, buffet and dinner area, and decorations. We had to make some last minute adjustments due to weather, which didn’t phase the team at all, and within minutes, our entire event was flawlessly moved indoors.
The entire team at Organic Roots is amazing at what they do and were such an integral part of making our wedding such a special day. We wholeheartedly recommend them! -
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Madeline Sent on 09/08/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Tasty and professional!
Organic Roots fulfilled all of our catering dreams for our wedding. They were proactive about details that we didn't know to think of, delivered a high quality and delicious meal to our friends and family, and were incredibly professional throughout the process. They helped us with rentals in addition to the food. A wonderful partner in making our dream day come true. -
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Olivia Sent on 08/17/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing full service wedding caterer!
We could not be happier with our experience working with Organic Roots as our full-service wedding caterer. They were absolutely on top of it from start to finish - our guests raved about the food, the assistance with rentals and set up of the cocktail hour and reception was so well organized, and we felt comfortable that the team would take care of the many details involved with putting on an event as big as a wedding. Their prices were by far the most reasonable compared to other vendors we looked at and their service was top notch. Would highly recommend them for all of your catering needs! -
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Amanda Sent on 05/31/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Delicious and professional!
Organic Roots catered our wedding, and they far exceeded my expectations. They were able to make us a full vegan menu, and they did a wonderful job of making a delicious meal that even the meat eaters enjoyed. The bartender was super, and the staff
did a great job cutting the cake, and packing up our mountain of leftovers. Thank you, Organic Roots, for contributing to a wonderful night. -
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Amanda Sent on 10/06/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Successful farm wedding
Organic Root catered our wedding at Old Elm in Boulder. They are so nice and easy to work with, the cost is reasonable, and fortunately Tiffany makes sure to cover all the schedule and organization questions we weren't even thinking about. Food was excellent and sadly we barely had any leftovers! Highly recommend this company. -
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Brittany Sent on 10/06/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Delicious!
We used Organic Roots for our wedding a few weeks ago and cannot say enough about how wonderful the food and service were. They are very easy going people who can deliver an amazing meal. Great communication, easy to make adjustments, pricing was reasonable for what they offer. If we ever need to host a dinner in the future we won't hesitate to re-book with them. Thank you again, Organic Roots team! -
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Lisa Sent on 10/05/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fantastic food and personalized service
I can't say enough good things about Organic Roots. Chef Arturo's food was amazing, our cake was beautiful and delicious, and Tiffany and Diane were so organized and helpful throughout the entire process! They even coordinated our rentals with the rental company, so everything was seamless and stress free for us. All of our guests raved about the food, the beautiful tables, and the wonderful service and friendly staff. Would definitely recommend! -
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Sam T. Sent on 08/28/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent food!
I recently had Organic Roots Catering do the food service and wedding planning for my recent wedding in Colorado. The food was amazing. It was high-quality, farm fresh ingredients. We had it served family style and everyone got enough food. Everyone loved the food and said it was amazing. They were professional and very helpful in all of the planning. They helped coordinate multiple rental companies for the tables, chairs, napkins, champagne flutes, etc, and also supplied a bartender for our event. We loved it. Tiffany and Diane were very helpful in the six months leading up to the wedding with any changes we wanted to make, doing walk-throughs, and talking us through any questions or concerns that we had. We had multiple phone calls and in-person meetings to discuss what we wanted. Highly recommend! -
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Margot Sent on 07/19/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Caterer - Professional, Affordable, and Delicious!
The team at Organic Roots catering did a spectacular job catering our wedding, and they were very reasonably priced. All the dishes we selected were truly delicious and we received lots of compliments on everything, especially the jalapeno poppers! Their wait staff were very helpful and professional, and it was a joy to interact with each of them. Tiffany answered our questions in a timely manner and was pivotal in making our vision a reality. They even set up their own tent for the food prep since the onsite kitchen location was so tiny. Lastly, they went the extra mile by staying a bit longer at our venue than originally agreed upon without charging us extra. We definitely would recommend them to others and plan on using them for future catering needs. -
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Carly Sent on 01/12/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Stellar Catering
I cannot begin to say enough good words about Organic Roots Catering. They were so easy to communicate with, were incredibly flexible, and made the best food we could have ever hoped for. They worked with us to make a menu for our wedding that was vegetarian friendly, and made the best sweet potato sliders that I have ever had. Day of, they were extremely professional, and got everything set up in a time crunch. Their food was amazing, and the service that they provided was beyond words. I would highly recommend their services to anyone planning a wedding. -
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Kevin Sent on 11/23/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great to work with and excellent service day of wedding
Organic Roots really saved our wedding as our first caterer bailed on us with only a month till our wedding. They took our request for a fully Vegan wedding and ran with it. The food was quite good and got many complements from non-Vegans as well. The service we received was above and beyond what you would expect. Can't thank them enough for making our day special and low stress. -
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Jared Sent on 10/12/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
First class catering!
We used Organic Roots to cater our wedding reception in our home for 30 guests. The planning and setup was a breeze due to their level of experience and constant, quick communication. Tiffany and Arturo helped layout the flow of the event in our home prior to the event to ensure everything ran smoothly the day of.
On top of all the logistics going great, the FOOD was fantastic. All of guests were raving about how delicious the appetizers and entrées were. In addition to that, their on-site staff was friendly and did a great job setting up/tearing down and tending to our guests.
Organic Roots is truly a first class caterer and we will definitely use them again. -
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Lisa Sent on 10/11/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing organic and gluten free food.
We were looking for Colorado and fall inspired food that was fresh and gluten free. It was not easy finding a caterer during this very busy wedding season. Many caterers were unresponsive. Many caterers weren’t giving us descriptive gluten free options. Organic Roots really delivered. They were prompt and responsive to our inquiries and provided a proposal quickly. They were very flexible and accommodating to our requests for Colorado and fall inspired dishes and ingredients. When we went to our tasting, Tiffany and Arturo were wonderful hosts. They made us feel like old family friends. We were so impressed by the flavors and freshness in each dish. You could really see that Arturo and Tiffany took our vision and added their own spin on it which elevated each dish. My husband raved that the butternut squash risotto was the best risotto he ever had. Tiffany and Arturo brought that same level of execution to our wedding day. Our guests raved about both the beef and trout entrees along with our corn cakes. The desserts were a true highlight of the evening. They were cute little two bit sizers that made it easy to eat while our guests were enjoying the dance floor. But, the real show stopper was our wedding cake. The funfetti flavored cake was one of the best cakes I’ve ever had (gluten free or gluten indulgent). My husband and I are looking forward to having one again on a future anniversary.
We highly recommend Tiffany and Arturo for your catering needs. They were wonderful to work with. They made the experience of choosing our dishes easy, which is difficult when you must consider food allergies. In addition, the food was fantastic.-
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+4 photos
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Quality of service
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Catherine Sent on 10/06/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Delicious organic, local food!
We loved working with Tiffany and her team for our intimate farm-to-table family style dinner at our wedding. She took care of ALL the details, so that we could truly relax. Her team was highly professional and the food was really delicious and memorable. Would definitely use them again and highly recommend. -
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Jackie Sent on 09/29/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Loved them!
They were amazing! Super responsive and helpful even though I was booking with them last minute. We opted for a fully vegan menu, and got tons of comments from non-vegans about how great the food was! -
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Erik Sent on 09/29/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great food and great experience
Arturo and Tiffany were so patient and helpful in building out our perfect meal. The tasting was amazing and throughout the entire process, everything we threw at them we found a solution. We have gotten so many compliments about the food from friends and family. Cannot suggest Organic Roots enough. -
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Addie Sent on 09/20/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Ten out of Ten
Delicious food, absolute professionals and will do anything for the bride/groom and their families. -
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Sarah Sent on 08/26/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Couldn't reccommend enough!
We are so thankful to have found Oragnic Roots Catering. We were looking for healthy, vegan food that we could have catered for our backyard mountain wedding. When I came across Tiffany's information I reached out and she literally got back to me the same day - this same timely communication was consistent throughout our whole experience.
Tiffany listened to every request I had and thoroughly answered all of our questions and posed questions we didn't even think of.
Being a backyard wedding in the mountains, we had to rent tables, chairs, and dinnerware - Tiffany connected us with a company she prtrners with and we were able to rent everything directly through her.
She also set us up with her in-house pastry chef Chelsea, who did a great job of adjusting things to fit our picky needs.
The staff they hired were kind and professional and they hosted a beautiful and well-run dinner.
Tiffany's husband, Arturo, provided a beautiful tasting experience and has a natural gift in the kitchen. We ended up going with the vegan taco bar and at least 20 of our guests commented on how delicious it was and how amazed they were that it was all vegan and gluten free. Arturos cooking is truly memorable and I cant reccommend it enough!
I can't praise this couple enough! Their service and attention to detail went above and beyond in every way and on top of that they are genuinley good and genuinley kind. I hope you choose to look in to Organic Roots because you will not regret it! You will also be supporting two beautiful parents who are building a life for thier precious daughter.
Thanks again for everything!!!
- Nick and Sarah -
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Anne Sent on 12/16/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A delicous and professional vendors
We have worked a couple of times in 2019 with Organic Roots this year. We are a local non-profit in Colorado, and we host quite regularly events with food station and past appetizers. The food is delicous, they are responsive and efficient and really willing to tailored their services to your need. I highly recommend Organic Roots.
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Quality of service
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Juleah Sent on 10/27/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Exceptional service, local flavors
We were very impressed by the level of service and professionalism that Organic Roots offered -- from organizing and helping with venue setup & teardown, coordinating with rental company, and offering their expertise on weddings & events. We didn't hire a wedding planner and Organic Roots was able to step in with their services to ensure our big day ran smoothly.
The food was awesome and provided a unique Colorado flavor to our wedding. We still get compliments from guests about how much they enjoyed the meal, especially the ribs. -
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Emily Sent on 10/08/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We highly reccomend Organic Roots Catering!
Tiffany and Arturo were so wonderful and easy to work with and the food was beautiful and DELICIOUS! -
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Karen Sent on 09/26/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I highly recommend Organic roots! Their communications prior to our event was timely, efficient and accurate. They were flexible and always professional. On top of that, the food was great. Thank you Tiffany for doing a great job! -
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Maxine Sent on 09/11/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I can’t say enough about Organic Roots. Not only is the food fabulous but their event service was amazing. From initial inquiry, through planning, to the final event, Tiffany was thoroughly responsive and a consummate professional in every respect . I am a total detail focused, control freak and I was able to enjoy the evening without the added cost of a event -
Quality of service
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Andi Sent on 08/09/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Organic Roots Catering absolutely nailed it for our wedding celebration! We went with an outdoor cookout-style meal and after contacting several caterers in the Boulder, CO area, they were the ONLY company who truly listened and helped us bring our vision to life. The food was incredible and we enjoyed their method for choosing the menu. They were willing to accommodate a few unusual dietary restrictions, and our vegan and gluten-free guests were beyond impressed with how many of the dishes they could eat. They made the process simple and we knew we were in good hands from the begining until the end. I highly, highly recommend Organic Roots Catering! -
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Laurie Sent on 06/07/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Tiffany, Arturo and their team created a magical night of dining with great friends. Tiffany was incredible to work with, responsive to ideas and menu changes. They took over the kitchen - the food was amazing, the service perfect and lucky for us the weather was beautiful! We did not have to lift a finger. Honestly - it was a birthday party with 28 friends and family and we could just enjoy the evening along with them. it was a wonderful experience!
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Briana Sent on 06/07/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I would highly recommend Organic Roots Catering to anyone looking for someone to cater their event! They were so easy to work with and made sure we had everything we wanted for the day! My husband doesn’t eat tomatoes and they made sure his plate was made without it! Such a small detail to our wedding but made such a big impact. Their staff was amazing and so sweet!! We have people weeks later still talking about how great it tasted! Thank you Tiffany and Arturo!! We can’t wait to use you all again very soon!!!! -
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Richard Sent on 03/12/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent food and service. On time, and everything as promised. -
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Gwen Sent on 02/21/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We used Organic Roots Catering for our son’s wedding reception. I could not have been more pleased with their menu options, quality of food, and professionalism in setting up, serving and cleaning up. We had SO many compliments on their food, including my son and daughter in law! I highly recommend them and hope to use them again! -
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Amanda Sent on 02/01/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Organic Roots was so great to work with! They responded to my inquiry quickly, and helped me plan a few different options. When I had a scheduling change, they switched gears quickly and were able to easily accommodate my changes. Their pricing was very competitive. They had exactly the right amount of food. It was beautifully presented and absolutely delicious. I'm already thinking about other events they could cater! -
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Ryan Sent on 01/29/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My experience with Organic Roots was wonderful, through and through. I reached out to them with a budget, and some meal specifications, and within the day they communicated several options for me to select from. (Delicious options!) On the day of my event, the caterers arrived perfectly early, and set up the spread in an incredibly smooth, inconspicuous manner. Many people did not even notice them coming in and out. They introduced themselves to myself and the other event host in a kind, personable way. They even wiped down the tables of our breakfast remnants before setting out lunch, a small, but meaningful gesture.
When the staff returned to collect the supplies and pack up, they arrived right as we were listening to a series of TedTalks. They were able to clear away a whole table of potentially clattering metal trays without disturbing the presentation in the least. Prior to leaving they consulted me, asking if there was a plentiful amount of food and if everyone had been satisfied with the meal. Of course, the answers were YES and YES!
Such a hassle-free, friendly, positive, and delicious experience with Organic Roots. Look no further for a wonderful, accommodating, and customer-service oriented catering option! -
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Hannah Sent on 10/07/20234.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Food & Great Team
The team at Organic Roots was great - very friendly and accommodating, and ultimately, the food was delicious! We also hired our day of coordinator through Organic Roots which really made things easy and smooth. Everything went flawlessly, and the whole catering team made sure we didn't have to worry about anything the day of. Thank you to Diane, Tiffany, and the whole team! -
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Rachel Sent on 09/26/20224.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
More than just food! Amazing food and coordination
I'm so glad we went with Organic Roots. Our venue was a little tricky with no access to a kitchen. Organic Roots was prepared and on top of it. The food was delicious and they worked with our dietary needs. We didn't have a wedding planner and did it ourselves but Diane and the team worked as the coordinators and ensured that our wedding went really smoothly. We would definitely use them again for another event. -
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Jenny Sent on 08/20/20224.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Everyone loved the food
I must have had 20 guests tell me how much they loved the dinner at our wedding. The staff was professional and easy to work with. They helped make my wedding a beautiful, delicious, and successful event. -
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Dara Sent on 07/26/20193.6 out of 5 rating3.6-
Quality of service 3 out of 5 rating3.0
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Average response time 5 out of 5 rating5.0
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Professionalism 2 out of 5 rating2.0
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Value 3 out of 5 rating3.0
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Flexibility 5 out of 5 rating5.0
Not the best experience..
Tiffany did an excellent job from day one of communicating and discussing each detail of our event. We spoke on the phone and she was very helpful in planning the food for our wedding and made it easy to choose their services. Our tasting went very well! The food was delicious and cooked perfectly; however on the actual day of our wedding, the veggies were not fully cooked and were somewhat hard. We were also charged $2.00 per person for tea and water when the staff was seen filling water goblets from out kitchen sink, which is not drinkable and unfiltered. When confronted about this Tiffany responded by sending me two different ways she could "charge" me to make up for using our water and said "So I can return your water charge and send over an invoice for additional labor etc. if you prefer". I felt this was very unprofessional and very unfair as neither of these charges were mentioned until their mistakes were brought to the table. It is a shame, but I do not recommend this company. -
Quality of service
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Hannah Sent on 07/30/20221.4 out of 5 rating1.4-
Quality of service 1 out of 5 rating1.0
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Average response time 3 out of 5 rating3.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Cancelled contract without warning
Unfortunately, I cannot recommend Organic Roots Catering based on our horrible experience. We put down the deposit last fall and had our tasting in February. Outside of some unclear communications from them regarding the tasting, things were going well and we were happy with the food we tasted. The only deadlines mentioned at the tasting were far out (closer to our wedding date in Sept), and based on that, we had plenty of time to finalize the menu details and ask some follow-up questions to our venue. A few months after the tasting, I received an email stating that our contract was cancelled. I immediately called and spoke to the owner, Tiffany, to figure out what happened. She claimed the cancellation was due to a lack of response/communication on our part, and she insisted they had reached out to us at least 10 times with no response. I pulled up all communications and let her know that we had only received three emails and zero phone calls. She then backtracked and admitted that she may have exaggerated a bit. I also let her know that those emails had no actual requests in them (they were just Pinterest ideas and checking in to assist with any questions or concerns). Since the emails did not have specific requests, our deadlines were far out, and we didn’t have any questions, we didn’t feel they were urgent. I let her know that if she had sent us ANY communication (call or email) that said they needed something specific from us, or that we were at risk of cancellation, I would have immediately responded. She insisted that ALL emails are urgent and was getting very snarky. At this point I was in tears and trying to negotiate with her, as I was so confused by the reasoning (or lack thereof) and the suddenness of this cancellation. No luck. Fortunately, they did return our deposit, but we were left scrambling to find a new caterer. I would not recommend Organic Roots based on what we went through. -
Quality of service
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Alexander Sent on 04/20/20231.2 out of 5 rating1.2
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 2 out of 5 rating2.0
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Flexibility 1 out of 5 rating1.0
Unprofessional
I likewise cannot recommend Organic Roots for your catering needs.
We had them cater our wedding and they made several verbal agreements about serving children during our walk through at our venue several weeks before the actual event. They assured us that children would be served simple items like chicken nuggets and other bland items. Of course, we didn't get this in writing (our bad) - but we figured some Costco chicken nuggets would suffice. Day of - there was no food for the children. When we inquired we were informed that we didn't have a contract for this. Which is true - but they verbally informed us that kids would be fed. Had they told us earlier - we would have just ordered chicken tenders or chicken nuggets from the kids from McDonalds and everyone would have been happy. Anyway - the kids went hungry at our event and quite a few young parents were quite unhappy.
Next, we had continuous problems with Organic Roots trying to force their organizer and planning services on us. We had a personal connection with our wedding planner who had planned many weddings for my wife's family. They tried to charge us and claim their organizer did services they clearly did not, take credit for the wedding planner's work, and other dishonest and unprofessional behavior.
Whew - not done yet. We had some family members get sick, go to the hospital, and have fairly lifechanging events happen to them. Unfortunately they could not come, lowering our total counts. This happened before the final cut off for providing the final guest count per our contract. Organic Roots (or their planner - unclear) did not want to lower their price to account for the lower amount of guests - something completely out of anyone's control.
There were other minor issues like our personally purchased supplies being taken after the wedding, and things like that.
Overall the communication was extremely chaotic, unprofessional, and disorganized. We legitimately went into our wedding thinking the catering company simply would not show up. Their performance during the event was lackluster. The food and preparation would perfectly fine. However - The communication and execution leading up to the event, and particularly the passive aggressive wrangling with our wedding planner left a really bad taste. We definitely would have a hard time recommending them for events. Honestly, had it not been for their planner's unprofessional behavior and verbally promising things and then blaming us for not having it in the contract - this would have been a much better experience. -
Quality of service
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