Orange Restoration Labs Reviews

Orange Restoration Labs

Orange, CT

4.9 out of 5 rating, 157 reviews

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4.9 out of 5 rating

4.9

Excellent

157 reviews

Recommended by 99% of couples

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Amanda Sent on 06/05/2022

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Perfectionist!

Sally is a perfectionist. I was hesitant to bring my wedding gown anywhere as he was completely embelished with beads and jewels by hand (Anna Cambell Raine gown with beaded top & skirt). But Sally's enormous experience left me at ease as I dropped off my dress. She took meticulous care of my dress and I was so pleased with the result. She is a perfectionist and I was grateful for that!
Orange Restoration Labs's reply:

So happy you were pleased. Yours is rruly a special gown, and I am glad I could help you care for it.
Lauren Sent on 12/30/2021

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Great experience

Sally is wonderful. She cleaned my dress and packed it so nicely into an acid-free box, and gave me a pair of white gloves in case I wanted to take my dress out. She showed me the dress so I could inspect it, then packed it in front of us. While she was packing my dress away, she spoke to us about her life and how she ended up preserving wedding dresses, and it was absolutely fascinating to hear. Time flew by and the dress was packed! I would 100% recommend her!
Alexandra Sent on 12/20/2021

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Exceptional!

Sally is a wonderful person with extensive experience that made me feel comfortable entrusting her with my 2 wedding gowns. She was kind, accommodating, and my gowns look brand new and are packed beautifully in boxes.

Orange Restoration Labs's reply:

Thanks so much for your review. It's very much appreciated, and we wish you all best for a happy new year in 2022 and for your life together in all the coming years.

Are you interested?

Meghan Sent on 12/01/2021

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The best restoration & services around

Orange Restoration removed make-up stains on the back of my wedding dress. I had no hope of them coming out. Sally was responsive, quick and very helpful! She got the stains out and the dress looks AMAZING. I would highly recommend Orange Restoration!

Orange Restoration Labs's reply:

Very happy to help! Always hard to keep makeup from getting onto your gown. Some brides tie a silk scarf over the head and face before putting on the gown. The silk keeps hair in place and prevents contact stains from makeup.
Leah Sent on 11/30/2021

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INCREDIBLE experience with Orange Restoration Labs!

I decided that I wanted to wear my mother's beautiful vintage wedding dress for my wedding! My mom got married in 1984 and the lace/satin dulled and changed color over the years. I was very concerned about finding someone who specialized in dress restoration and would treat the dress with the care, respect, and attention to detail I felt the dress deserved. Well, let me tell you....Sally did an incredible job. The dress was restored beautifully. She is responsive, professional, and meticulous. I can't recommend her enough to restore, preserve/clean your treasured dress.

Orange Restoration Labs's reply:

Lucky you to have a mother with great taste! It's a stunning dress, and I am delighted you are pleased with our work.
Marissa Sent on 11/14/2021

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Great experience

Sally and her husband were a pleasure to work with. They made the experience stress free and easy. I called sally to schedule a day to drop off my dress. As soon as it was cleaned, she called me to come take a look at it. It looked brand new, which I didn’t think was possible after a long night of dancing and the bottom turning a different color. She packed up my gown and veil in the box right in front on me. Such an easy and great experience!

Orange Restoration Labs's reply:

As I am fond of saying, if you do not want a clean gown, you should not bring your gown to me! Seriously, I very much appreciate your kind words. Weddings should be fun from beginning to end, and I am delighted you were pleased with your gown..
Meg Sent on 10/21/2021

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Vintage dress.

Sally did a beautiful job restoring my mother’s dress to its original glory.

Orange Restoration Labs's reply:

It was truly my honor. And a pleasure to meet a bride who will wear three different dresses at her wedding! What fun!
Megan Sent on 10/13/2021

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So happy I chose Orange Restoration!

I learned about Orange Restoration through some of the local bridal shops, as that’s who they use themselves! I went direct to the source and has a seamless experience. It was ~4-5 weeks between drop off and pick up, which was exactly what I was told on the phone. At pick up, I had the chance to examine my dress & veil to ensure it looked good to post-cleaning then I watched it being packed away in acid free tissue. Sally was great to work with and you can tell she takes pride in her business. I’m so happy I worked with them and just recommended to my new sister in law!

Orange Restoration Labs's reply:

You are very gracious. Thank you for your very kind review, and I look forward to meeting your new sister-in-law.
Linda Sent on 10/10/2021

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Sally is a pleasure to work with and her work is incredible.

Sally works with your schedule and does such beautiful work. Our daughter’s wedding dress was very dirty on the bottom and she restored it to as if it were the day we purchased it. It is now preserved for years to come. No issues at all. Thank you Sally! - Linda D

Orange Restoration Labs's reply:

You are very welcome. Truly my pleasure. The veil complemented the gown perfectly, and I loved he color of the gown.
Vanessa Sent on 10/04/2021

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A hidden Gem!!!

Wasn’t quite sure they’d be able to remove the water stains and molding on my dress but Orange Restoration Labs certainly proved me wrong! They also cleaned the dirt from the bottom of my dress that the dry cleaners did nothing about! My dress looks the way it did 13 years ago when I tied the knot! Trul immaculate!!! I can’t thank you enough Sally!

Orange Restoration Labs's reply:

Such a pleasure to be able to help you. Classic dress that now looks it best. Thanks for choosing us!
Lindsay Sent on 09/21/2021

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Perfection!

Sally did such an amazing job with my dress. I was a little nervous to have it persevered for fear it would cause discoloration in my dress. I could not have been more wrong. When I picked up my dress, it look liked it had never been worn! I got emotional seeing it so perfect again. Sally did SUCH an amazing job and I cannot imagine bringing my dress anywhere else! Take your dress here, you will NOT regret it!

Orange Restoration Labs's reply:

Thank you, Lindsay, for your very kind review. Rarely do I see a bride who cares so much about her gown. Truly my pleasure to help.
Nick Sent on 09/19/2021

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Wedded Bliss

Sally is an absolute joy and knows her craft. I bought my dress "off the rack" from Covet Bridal. They shipped it to Orange Restoration Labs for cleaning before my wedding. She did a stunning job, and when I picked up my gown she made sure I inspected it before I left with it. I knew from then I would have her clean my gown after my wedding and preserve it for safe keeping. Again, stellar job, and made sure I was absolutely happy with it before she started boxing it up. She took very deep care while packing it gently, making sure seams matched up, and the lace was neatly folded and tucked in.

Sally is flexible and easy going and it feels like I've known her forever as I walk into her home studio/office/work space. I would highly recommend Orange Restoration Labs for anyone looking to have their gown cleaned, preserved and with the utmost care.

THANK YOU!

Orange Restoration Labs's reply:

So glad you were pleased with your truly lovely gown, and it's easy to be nice to nice people! Enjoy!
Niki Sent on 01/05/2021

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Wedding gown cleaning

After wearing my wedding gown for my small intimate wedding ceremony this year, my dress had dirt stains on the bottom of the dress. Because I will be wearing it again next year for my larger ceremony, I needed my dress cleaned, and I am so happy I found Orange Restoration labs. My dress was cleaned in a reasonable amount of time and it looks as good as new. I would highly recommend for anyone looking to have their wedding gown cleaned

Orange Restoration Labs's reply:

Such a lovely review, thank you! Hope your second event this year happens exactly as planned--and that we will see you again afterward!
Gretchen Sent on 12/30/2020

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Expert professional service

Personalized experience with museum-quality treatment of my gown. Sally from Orange Restoration Labs is an absolute expert when it comes to gown preservation and I wouldn't have trusted anyone else. The pricing was also very reasonable for the quality of service - she didn't even charge me for some minor tears and repairs. Definitely would recommend.

Orange Restoration Labs's reply:

Thanks so much for your very kind review. Amsale gowns are always made from beautiful fabrics, and your gown's decorated lace is gorgeous!
Morgan Sent on 12/27/2020

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Top Notch!

Orange Restoration is top notch across the board. Our wedding gown came back just like new and we are even having a family christening gown restored by Sally! She is extremely knowledgeable and passionate about her work.

Orange Restoration Labs's reply:

I am very happy you are so pleased with your gown, and thank you again for trusting us with your christening gown. It is such a pleasure to work with vintage dresses. I only wish I had taken a photo before beginning the restoration process. It already looks so much brighter!
Alicia Sent on 12/13/2020

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Wonderful!

Excellent job and very easy process! Would recommend to others!

Orange Restoration Labs's reply:

Thank you so much for your very kind review. It was truly my pleasure. Your veil and gown were the perfect combination!
Lisa Sent on 12/06/2020

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Highly recommend!

I couldn’t be happier with my experience at Orange Restoration Labs for preserving my wedding dress. It was quick, efficient and very easy. Thank you Sally for your expertise and professionalism!

Orange Restoration Labs's reply:

And thank you for trusting us with your lovely gown and veil. Your review is much appreciated. Truly a pleasure meeting you!
Marie Sent on 12/06/2020

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Very happy!

I'm so glad that I found Orange Restoration Labs to clean my wedding dress! We had a small wedding this year and I was looking for somewhere to get my dress cleaned before wearing it again in 2021. I was worried about being able to find somewhere that I would trust working with my dress and I'm glad I found them online. Sally was very accommodating with when we were able to drop off/pick up the dress and was so knowledgeable. The bottom of my dress was a bit dirty from our outdoor wedding and walking around the property for pictures and it looks good as new now! We drove a little over an hour each way to drop off & pick up my dress and it was definitely worth the drive. I will be contacting Sally again after our second celebration in 2021!

Orange Restoration Labs's reply:

Thank you! I am so pleased you are happy with your gown! Such fun to be able to wear your gown twice!
Tiffany Sent on 12/05/2020

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Beautiful Work!

My grandmother gave me her veil from the sixties to wear at my wedding. I was unsure wear to take it because it is an heirloom.

One of the vintage wedding dress boutiques I shopped at recommended Orange Restoration, and I also saw the listing in a Connecticut wedding magazine. So I reached out via email.

Sally got back to me right away, and I brought her the veil the following week. She took care of the veil within a few weeks and she did an AMAZING job. There is no sign of the discoloration it had when I brought it to her, the veil is steamed free of wrinkles, and for an additional $25 she secured the veil to a metal comb for me.

Sally does beautiful, painstaking work and I would recommend her to anyone.
- +2 photos
Orange Restoration Labs's reply:

Your veil is a lace called Princesse--probably made in Belgium--and I love working with this type of lace. Thanks so much for trusting me with such a special veil.
Caroline Sent on 12/03/2020

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PERFECT, Impeccable Wedding and Gown Cleaning- LIKE NEW!!!

I trusted Orange Restoration with 100% confidence and am indebted for beyond exceptional cleaning/preservation results for 2 wedding gowns (1 to save for 2021, 1 -5 yrs old) and 4 bridesmaid gowns! The stains from an outdoor beach wedding and few 'dancing tears' vanished and each dress is better than brand new! Sally's lifetime expertise and experience, well beyond wedding gown restoration; restoring very old museum relics supported by her specialized PhD in a previous life and team's results driven proficiency based upon the latest science and evidence provides an unsurpassed foundation for perfection! Most importantly, Sally genuinely cares about each family and dress, co-inspected each dress with me and customized packaging for re-use or preservation. Her home office is warm; welcoming each patron as if they are her extended family- well beyond others in traditional settings. THANK YOU!!!!!!! Caroline and extended family

Orange Restoration Labs's reply:

You are so king! But I am delighted you were pleased with your gowns. Each was a slightly different challenge, and we are honored to be trusted with your family's lovely gowns.
Brianna Sent on 12/01/2020

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Wedding gown preservation

Sally was so pleasant and easy to work with in getting my wedding dress and shoes cleaned and preserved. She did such a wonderful job and was very thorough during the process. Would highly recommend.

Orange Restoration Labs's reply:

Delighted you were pleased with your gown and shoes. And I so appreciate your review because I know how busy you are.
Andrew Sent on 09/13/2020

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Highly recommend!

So great to work with Sally! High quality work at an affordable price!

Orange Restoration Labs's reply:

Truly my pleasure! We know you have choices, and we thank you for choosing us to care for your lovely gown..
Jenny Sent on 08/30/2020

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Wedding Dress Cleaning

I contacted Sally through my bridal shop and she was lovely! Very professional, flexible, and knowledgeable about wedding dress cleanings. Sally reassured me that my dress would be in good hands, and she delivered! I was concerned that my sample sale dress would not match my brand new veil, but rest assured Sally’s work did not disappoint! I cannot wait to get married this year in my beautifully cleaned and sparkling dress!

Orange Restoration Labs's reply:

So happy for you that your sample gown perked up enough after cleaning to match your veil. Although we could have dyed the veil to match, what actually happened was so much better.
Laura Sent on 08/29/2020

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Friendly & fast

Orange Restoration Labs preserved my wedding gown 26 years ago. So when it was time to do my daughter’s gown there was no where else I would consider taking it. They did a great job

Orange Restoration Labs's reply:

Such a delight to know that your own preservation led you to choose us for your daughter's gown preservation. And she is just as lovely as you!
Carolina Sent on 02/26/2020

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Wedding gown clean

My wedding gown looked brand new when I picked it up! I was amazed by the great work that was done, I didn’t think it would have came out so clean ! Sally was very kind, nice, and caring she knew how much my dress meant to mean and made sure she took good care of her. I highly recommend using this company for your wedding dress cleaning!

Orange Restoration Labs's reply:

Thanks, Carolina, for your very kind review. We process lots and lots of gown but we care for them one at a time to be sure each one is as clean and perfect as it can possibly be. Very happy you are pleased with yours.
Ashley Sent on 12/01/2019

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Highly recommend!

Sally did an amazing job on my wedding gown. It looks beautifully displayed in the box. She was able to clean my gown, veil, and shoes!

Orange Restoration Labs's reply:

With everything you have to do right now, I so appreciate your taking the time to write a review! Best wishes for a very healthy and happy holiday and New Year.
Brian Sent on 11/23/2019

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Another satisfied customer.

Sally at Orange Restoration Labs was highly recommended by a friend, and we are pleased to add ourselves to the long list of satisfied customers who would highly recommend her. Our daughter's dress was beautifully cleaned, wine stains and all! She also perfectly trimmed a torn edge to her veil. Sally's expertise, responsiveness and meticulous attention to detail were impressive and appreciated. It was a pleasure working with her. Our daughter also appreciated the opportunity to see her dress, veil and special memories being packed with such care. A great experience all around.

Orange Restoration Labs's reply:

Thank you very much. Truly makes it all worthwhile when you are pleased! And that scrap of torn veil is going to a good cause. It will be the perfect support for a mend on that 100-year-old christening gown I mentioned.
Alison Sent on 10/31/2019

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Attention to Detail

I was so pleased with the way Orange Restoration Labs treated my wedding gown. A year after my wedding, I finally got around to preserving my gown. It is something I won’t regret doing, as I know I can look at my gown for years to come, confident in its preserved and pristine condition. Sally cleaned and packaged my gown, and the box even has a little window for me to look through so I can see the lovely beading on my dress. I recommend Orange Restoration Labs for any and all of your gown preservation needs!
Orange Restoration Labs's reply:

Thank you, Alison. I very much enjoyed working with you and your gown. You are right. The beading is very special!
Amanda Sent on 10/31/2019

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A great experience for a special memory!

When I was first looking for a restoration venue to clean and pack away my dress, I didn't have to shop far. I was very impressed with the reviews on Orange Restoration Labs and when I reached out the response was immediate within 1 hour. The intake is done at her home and the dress is then taken to her store. It was ready within a few short weeks. I appreciated being able to look at the dress and inspect it before paying and before it was packed away. This ensured (1) it was done correctly, (2) it was my dress and (3) you see the care, time and dedication Sally uses for all dresses. It is her passion and while the price is a little high, it is worth the price.

Orange Restoration Labs's reply:

Thanks so much, Amanda. It's a beautiful gown, and the belt you added was the perfect touch! And your veil was the perfect one to go with the belt.
Alison Sent on 10/13/2019

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Another daughter, another meticulously restored wedding gown!

A second daughter, and another wedding dress...
Once again Sally at Orange Restoration did an amazing job cleaning and repairing my daughter's wedding gown. She completely restored the dress to its original condition. Sally is a pleasure to work with - the ultimate in professionalism and expertise. It was well worth the trip and her reasonable fee. I have one more daughter to marry off and Sally the will be the first person I contact the day after wedding #3!!!
Thank you Sally.

Orange Restoration Labs's reply:

Just love mothers with lots of daughters :) Seriously it was lovely to see you again, and I will be happy to see you again after daughter #3. Thank you for such a kind review!
Nancy Sent on 10/08/2019

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Expertise puts your mind at ease

Sally at Orange Labs is an expert in wedding gown restoration, cleaning and storage. My daughter wanted to wear her grandmother's wedding gown and lace veil but they were in need of restoration and cleaning as they had both yellowed and had stains. My daughter-in-law suggested we call Sally because she had her dress restored by Sally after her local dry cleaner had ruined the dress in the cleaning process leaving it with water marks and yellow spots. Sally did an amazing job cleaning my daughter-in-law's dress so when it was time to restore grandma's dress and veil, of course, we went to Sally. Sally is meticulous in her work and has perfected the process of restoration. Grandma was thrilled to see that her wedding gown and veil looked just like it did decades ago. Thank you Sally and Orange Labs.

Orange Restoration Labs's reply:

So lovely when a family treasures its heritage! So pleased the original bride was happy, too. All best,
Sally
Ann Sent on 10/02/2019

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So happy with result

I brought my daughter's heavily soiled [ she enjoyed the after party in her gown !] to Sally and she reassured me it was not a lost cause. The gown was perfect when I picked it up. Incredible value as well.

Orange Restoration Labs's reply:

Thanks so much, Ann! Truly unique bodice, and I am very happy you were pleased. Hope all the moving goes smoothly!
Nicole Sent on 09/03/2019

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The Absolute BEST!!!!

PLEASE READ!! Lets start from the beginning. As my "something borrowed" I wanted to wear my mothers veil from my parents wedding. My parents got married in 1981, during that time you were able to smoke inside the venue, one of the guest was smoking a cigar. When my mom went to hug him, his cigar burned a hole right thru her veil. She never thought it would be able to be repaired because the veil was so delicate. Once I found my wedding dress, I asked the seamstress if she could/knew someone to restore my mothers veil. Eva from the dress store sent me to Sally at Orange Restoration. When I brought my veil to Sally it had a huge burn hole, it was yellowed from not being packaged correctly, and had water damage from a flood in our basement. She looked at it and explained what she needed to do and how she would fix it to make it perfect. Sally had to remove and reapply each applicate on the veil to cover up the burn hole. When I picked it up and brought it home to my mother, she couldn't believe how amazing it looked. Her exact words were, "It looks just like when Nanny (my grandma) bought it for my wedding." My mother and grandmother both cried in happiness.

Then the day came for my wedding, everyone couldnt believe how amazing my mothers veil looked from 1981 to 2018.

My wedding day was over so I went back and brought my dress with all my accessories (jacket, veil (w/ blusher, garder belt and hanger) to Sally to preserve everything. I was emailed that my dress was ready for pick up. We set the time and date, which they were EXTREMELY accommodating with. When I picked up my dress, I was able to see my dress cleaned before they boxed it. There is a women on site to package the dress right in front of you so you can see how it is done, and to make sure all your accessories are packaged as well. Sally, her husband Roger, and staff members are by far the BEST! I would recommend them to anyone that is looking and everyone I know!!!

I already sent 2 people there and they couldnt be happier!!

Thank you again Orange Restoration

Orange Restoration Labs's reply:

Thank you, Nicole, for such a very nice review! I so enjoyed working with your veil, and it was lovely to see it with your gown afterward. Altogether it was a fun project, and I am delighted you were pleased!
Carol Sent on 08/10/2019

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Wedding gown is fully restored, beautiful again!

My daughter hoped to wear my mother's 75 year old wedding gown. The satin had darkened quite a bit but, it is sentimental for us. My older sister wore it, I wore it and now, my daughter will be the 4th bride to wear it.
Sally treated a matching headpiece first, to allay our fears about what the original color would look like. Sally expected candlelight white and she was absolutely correct. She restored the dress to its original beauty. We're delighted!
Orange Restoration Labs's reply:

I, too, was delighted to be part of your family's wonderful tradition. The gown is absolutely beautiful and very close to the style of today's gowns with sleeves. Thanks for trusting us to care for it.
Lydia Sent on 07/06/2019

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I’m so happy

They are so professional and they do an amazing job with a very reasonable price. I live in M.D and they clean my gown within 2 days and ship back. My gown looks brand new. Thank you Sally.

Orange Restoration Labs's reply:

Thank you for a lovely review. With your wedding date so close, you had very little time to spare, and we are glad we could help.
Nicole Sent on 06/26/2019

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Couldn't have asked for a more skilled person!

Sally is amazing! She is a true professional and takes pride in her work. Sally was very flexible with her schedule to accommodate when I could come to her. She takes great care in each wedding gown she works with. Sally is extremely knowledgeable and a delight to work with! I would highly recommend her to anyone!

Orange Restoration Labs's reply:

I so appreciate your very kind review. Lovely gown! So happy you are pleased with it. When you have time I would love to have some photos to post on our website.
Pam N. Sent on 05/19/2019

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Restored my vintage tiara and evaluated my vintage wedding gown.

Orange Restoration restored my vintage tiara (circa 1957 from my parents’ wedding) so my daughter could wear it. This required cleaning the pearls, replacing missing rhinestones and re-shaping the crown. She did a wonderful job and took special care not to let the wire frame rust. I was very pleased with the results. She also evaluated my Mom’s wedding gown and gave her honest opinion that it didn’t need the color restored as it was in very good shape. I appreciated her honesty.

Orange Restoration Labs's reply:

So glad you are pleased with the tiara and hope you will
share some photos after the wedding. Would love to see how it all went
together.
Mary Sent on 04/19/2019

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Amazing service

They did a great job preserving my wedding dress. Everything looked amazing boxed up as well, the care they take in packing it is amazing to see.

Orange Restoration Labs's reply:

Thank you so much for taking the time to write a review--so helpful to other brides--and I am delighted you were so pleased! All best,
Sally
Shari Sent on 12/26/2018

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Absolutely Wonderful Dress Cleaning

Sally and Orange Restoration Labs are wonderful! It was so easy to schedule a time to drop off and pick up my dress from her location in Orange. She and her team did a fabulous job getting the black dirt stains out of my wedding gown hem and allowing me to inspect it before packing it with care in front of me. They offset their Carbon footprint which is a bonus. I'm completely satisfied with how Sally got my dress back to looking like new when I thought I had ruined it. I highly recommend Orange Restoration.

Orange Restoration Labs's reply:

So glad you are happy with your gown! And thanks so much for sharing your photos with us. Love your chuppah!
Fiona Sent on 10/22/2018

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Fantastic!

Taking my dress to Sally for preservation after my wedding was most definitely the best decision!Not only is Sally a wonderfully sweet,professional and amazingly lovely lady with brilliant stories, but her work is first class!I was able to take my dress to Sally where she explained the process, then I came back a few weeks later to collect it. Before Sally packed it into the box for me, I could see that all the stains were gone and it looked brand new! She is very thorough and I would absolutely recommend her services everytime. Thank you so much for your amazing work and it was so lovely to meet you Sally! :)

Orange Restoration Labs's reply:

I, too, enjoyed meeting you, Fiona, and hearing all about your tartan choice, your travels with your gown, and your husband's service in the Navy. Thanks again for choosing us!
Crystal Sent on 10/11/2018

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I got married in Aruba where there was sand, dirt, makeup and even self tanning residue all over my dress. This dress looked brand new again after the care of Orange Restoration Labs! I would highly recommend this company!

Orange Restoration Labs's reply:

Thanks! Perfect dress for a beach wedding, and I loved your veil.
Peggi Sent on 08/23/2018

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If you want quality workmanship; if you want to work with a professional; if you want superior service; if you want to work with someone who will move heaven and earth to make it happen - then you want Sally Conant at Orange Restoration Labs. From the very first time I sent an inquiry email to her to find out about having my only daughter's wedding dress pressed as it had traveled with her in her car several times during a move, Sally was supportive, willing to go out of her way to make it happen and very very good at what she does!! We did not know who to trust as we are not locals and I can tell you I am so very happy we took a chance. On her wedding day Sally personally delivered her dress and veil to our hotel and it was pressed and immaculate and had forms inserted to keep the shape of the dress as intended. Thank You Sally!! Mother of the Bride

Orange Restoration Labs's reply:

You are very welcome! It was the perfect dress for Nicola, and I am delighted we could help.
Krysta Sent on 08/20/2018

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Sally is beyond amazing, her responsiveness with email is wonderful. Her work speaks for itself! I had brought her my grandmothers gown (in a box for 60+ years yellowed, all the lace was 'crunchy') Sally worked her magic and it is like a brand new dress! I highly highly recommend Orange Restorations Labs for any of your wedding dress needs!

Thank you again!

Orange Restoration Labs's reply:

Truly delighted you are pleased. Love the lace panels on the front of your gown!
Lauren Sent on 08/12/2018

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Sally was incredible! She was so easy to contact and work with when it came to my dress after my wedding. I brought my wedding dress and veil to her to be cleaned and preserved after reading her great reviews. She was fantastic when it came to scheduling drop off and pick up around what worked for me. I could not have been more pleased with how perfect my dress looked after being cleaned. Orange Restoration Labs does a fabulous job and I cannot recommend them enough to every bride that I talk with! Five stars is not enough for how great they are to work with.

Orange Restoration Labs's reply:

Lovely, lovely review! Thank you so much!
Rachel Sent on 06/01/2018

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What a lovely, talented, and knowledgeable lady Sally is! I found her on WeddingWire and knew after reading the reviews that she would be the perfect person to go to to fix my stained crepe and delicate mesh/lace dress. She put me at ease immediately. She was very understanding that I was running late because of work, and saw me right away. One of the button covers had come off, and she came up with a great idea to take one from the bottom and move it up. Meticulous and professional!
I did some research and for the cost, this is exceptional value.
Very glad I had the opportunity to work with Sally. Thanks again!

Orange Restoration Labs's reply:

Truly my pleasure, and I am delighted you were pleased!
Julianne Sent on 01/31/2018

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Sally was a pleasure to work with. She is so friendly & accommodating for a time that works best for you. My dress looks great! I felt confident having it in good hands.

Orange Restoration Labs's reply:

Thanks very much for your review! Such a pleasure for me to work with you!
Caley Sent on 01/14/2018

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Having our wedding on a farm when it rained...my dress was beyond dirty!!! Sally did an amazing job and took such care when preserving my dress. I am beyond thrilled that my dress is as beautiful as it was the day I picked up before the wedding; I never thought it would be clean again. Very flexible with drop off and pick up, very personable. What a wonderful experience all around. Thank you Sally!!!

Orange Restoration Labs's reply:

My pleasure! So delighted you are pleased. Loved the color!
Brittany Sent on 01/04/2018

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Sally was wonderful to work with! She did a beautiful job cleaning and preserving my wedding gown - the dress was quite dirty and well loved. She even fixed some off the beading that had been coming off! I was able to inspect the dress before she packaged it and it looked brand new. She completed the cleaning and preserving in a very timely fashion as well and is very personable.

Orange Restoration Labs's reply:

So happy you were pleased! Very different dress and fun to do as it was not something see every day.
Ashley Sent on 01/03/2018

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Orange restoration was recommended by a bridal boutique where I purchased my veil. I had read a few reviews about Orange Restoration before the referral which put me at ease. Sally was great and so flexible she was able to work with my busy schedule and give me same day appointments, my all lace dress looked brand new and even better than I expected. I highly recommend orange restoration to any bride Sally is so welcoming and her prices are very fair! This was the most stress free process during my wedding planning so far!!

Orange Restoration Labs's reply:

Thanks, Ashley. So pleased if I made the process a little less stressful for you. Hope at least some of it will be fun, too!
Amy Sent on 12/26/2017

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Sally at Orange Labs is phenomenal! I called her about a week after our wedding to have my dress and veil cleaned and preserved and she fit me in right away to see her. She looked over my dress and I noted a few small issues that I was curious if she could fix. The main thing being a hole in my full length veil! I wasn’t sure how it was going to be fixed but Sally assured me that they can fix it. I picked my dress and veil up this past weekend and I couldn’t be more happy! I looked over the veil and couldn’t even find the spot where she has mended the hole! I was blown away! My dress also looked as beautiful as the day I got it. Sally then packed away my dress in a box with a little window so I can see it whenever I want. I can’t say enough wonderful things about Sally! Thank you so much for taking extra special care of my dress!

Orange Restoration Labs's reply:

Lovely veil--so happy you were pleased. Truly my pleasure!
Leanna Sent on 12/19/2017

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We are so pleased with everything. Sally was a pleasure doing business with. Worth every penny. Very accommodating. Job well done!

Orange Restoration Labs's reply:

Very much enjoyed meeting the two of you. Your husband's outfit was great--perfect complement to your gown!
Joanne Sent on 12/06/2017

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This is the 2nd wedding gown Orange Restoration Labs has done for my daughters. Both have come out as lovely as when they were new. The boxed gown is gorgeous, they offer a reduced price offer to clean and package the gown again if you cannot resist trying it on at a later date, and they could not be nicer to deal with. Just an outstanding experience overall!

Orange Restoration Labs's reply:

Was lovely to see you again! Thanks for your confidence in me!
Anne Sent on 12/06/2017

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I 100% recommend bringing your dress to Sally. I didn’t know where to bring my mom’s dress to be cleaned and am so happy I found Sally. The dress was cleaned quickly and for a fair price. And it looks great! Cannot wait to wear it!

Orange Restoration Labs's reply:

And I cannot wait for the photo of you wearing it!
Sam Sent on 10/28/2017

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Fantastic Experience!! Orange Restoration Labs was great! They cleaned my dress before and after the wedding and did a fantastic job. I couldn't be any happier. Everything start to finish was great. I couldn't believe how perfect my dress looked. I recommend them to everyone and the value was great. My dress looked brand new after the cleaning so worth it!

Orange Restoration Labs's reply:

Thanks! Very happy you were so pleased.
Barbara Sent on 10/12/2017

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Sally was simply the best! Super friendly and made my experience with them amazing! Very personable and her work was impeccable. My dress & veil came out brand new!! She cleaned it and preserved it and boxed it up perfectly. I highly reccomend orange restoration labs to any brides who are looking to make their wedding dress new again and properly packaged so it will stay like that forever.

Orange Restoration Labs's reply:

It was a pleasure working with you, and I am very happy you are pleased with our work.
Katelyn Sent on 10/09/2017

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Sally cleaned and preserved my wedding dress and a baby christening gown. She responded quickly to emails and was very flexible with appointment times. The final product was presented and then packaged at the last appointment. I would highly recommend Orange Restoration Labs!

Orange Restoration Labs's reply:

Thanks very much. So happy you were pleased. Love christening gowns!
Cortney Sent on 10/04/2017

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Sally was great! She took extra care when putting my dress in the box. Very friendly and I highly recommend her. Thanks for making it easy!

Orange Restoration Labs's reply:

Truly my pleasure!
Liz Sent on 09/30/2017

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Orange Restoration Labs - a dream come for any bride! My tailor recommended them to me and I used them twice in the past few months- once pre- wedding and once post- wedding. Their prices are definitely the best for the quality of the service: fast shipping, perfect cleaning, pressing and bodice forming of my Vera Wang mermaid gown. My gown was lace with many tulle layers involved with the chapel train and it honestly looked better than new after their service! Loved their packaging and friendly service as well. My tailor told me they are also wonderful with beaded/ jeweled gowns. You will not be disappointed!!
Orange Restoration Labs's reply:

Love the photos! What a wonderful surprise! And thanks so much for your very kind review. Delighted you were pleased.
Christina Sent on 09/27/2017

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Sally was wonderful and trustworthy!! I highly recommend her to any brides.

Orange Restoration Labs's reply:

Delighted you were pleased!
User2934713 Sent on 12/15/2016

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Sally did a beautiful job with my wedding gown. It was very dirty since it rained on our wedding day and Sally made my dress look brand new again. A 5 star experience for sure- Sally has a wealth of knowledge and will do an excellent job on any dress!

Orange Restoration Labs's reply:

Delighted you were pleased! And thanks so much for such a nice review!
Anne Sent on 12/08/2016

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Not all wedding gown restorers are created equal! Because there are so many options (internet, local cleaners, specialized wedding gown restoration), it can be confusing. But look no further-Orange Restorations Labs is top notch. Salli, the owner, has done conservation work at Yale University Art Gallery, Smithsonian and Winterthur, so she knows her fabrics and stains well. She is even willing to clean older or vintage gowns with seemingly untouchable stains with great success. The technology has changed greatly in the last few years, so once untouchable stains can now sometimes be taken out. Once your dress is cleaned, you get to see the finished product before it is packed away acid free tissue. It was terrific to deal with such a knowledgeable specialist. She also does antique veils and christening gowns. Avoid the horror stories and call Orange Restoration Labs for your special cleaning needs.
Andrea Sent on 12/06/2016

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Excellent service, friendly service! My dress was filthy and it looked brand new when I got it back. The careful packaging makes me feel 100% confident that my dress will stay clean and preserved for many years to come. Highly recommended.

Orange Restoration Labs's reply:

Count on it! And so glad you were pleased.
All best,
Sally
Patricia Sent on 11/04/2016

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Sally provided expert repair and cleaning of my daughter's wedding dress. The dress had a tear and she came up with a very creative solution to the problem so no one can tell there was a tear. My daughter's wedding was 3 years ago and had not been cleaned and now the dress looks new. The cost was very reasonable and Sally was very accommodating to our schedule for drop-off and pick-up. She clearly is an expert in the field and extremely easy to work with and very professional.

Orange Restoration Labs's reply:

Delighted you were so pleased. We appreciate your trust!
Natasha Sent on 10/21/2016

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I had such a pleasant, quick and easy experience with Orange Reatoration Labs. Sally was incredibly responsive and accommodated my need to have three gowns completed in a short period of time. The team restored the gowns to look new! Highly recommended!
Neha Sent on 09/16/2016

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Highly recommend! My gown looks like just like it did the day I wore it 14 years ago!
Em Sent on 09/02/2016

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Go to Sally. She knows what she's doing in as a peace of mind instead of dropping off your gown at the mercy of the dry cleaners. She's very responsive and flexible and I would definitely recommend her to anyone looking for this type of service. She has been in the business for a long time.

Orange Restoration Labs's reply:

You are very kind! And it was a pleasure working with you as well!
Caitlin Sent on 08/26/2016

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What an amazing experience I had with Orange Restoration Labs. Sally was phenomenal! When I came back to pick up my dress every stain and tear from the beading was taken care of. My dress looks just like how I bought it! Also the box was so beautiful that she put it in. It was definitely worth the money!! I will definitely be recommending everyone to her!!!

Orange Restoration Labs's reply:

Delighted you were so pleased, and thank you for taking the time to write a review. Very much appreciated!
Marlene Sent on 05/11/2016

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Orange Restoration Labs cleaned two wedding gowns and three vintage evening bags. I would not trust just any cleaner with my daughter's Jenny Packham wedding gown and my vintage cotton lace wedding dress from 1978. I was most impressed with the cotton lace dress that had several dark orange spots and yellow stains that are no longer there. It looks as good as new! Also the evening bags circa 1930 were rather soiled and now restored to their original radiance.
It was easy to schedule drop off and pick up times that fit my schedule. All items were cleaned in a reasonable time frame. Sally was a pleasure to work with.

Orange Restoration Labs's reply:

Loved working with such special things!
Lynne Sent on 12/24/2015

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Sally was wonderful to deal with. She was responsive, flexible and very knowledgeable. She went above and beyond with a customized approach to meets our needs. She was a pleasure to work with and I highly recommend her!
Gina Sent on 12/02/2015

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I had the pleasure of bringing my daughter's wedding gown to Sally to clean and preserve. She was a pleasure to work with and went above and beyond to explain the process. She had it ready as a special request to be able to present as a Christmas surprise.
It set my mind at ease when Sally explained that she cleans the dresses individually. I was concerned that it might be damaged otherwise.
I would highly recommend Orange Restoration Labs to anyone needing the service.
Gina Testani
Therese Sent on 09/08/2015

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I contacted Orange Restoration Labs to clean and restore my Mom's 68 year old wedding gown so that I could pass it on to my niece. It had yellowed and also had some stains on it. When they sent it back to me I couldn't believe my eyes. It looked like a brand new dress. It was white and there were absolutely no stains. It was amazing. They did an outstanding job and I am so pleased. If anyone is looking for this type of service, you need to contact Orange Restoration Labs. They were professional, courteous and I was so happy with the results.
Danielle Sent on 07/14/2015

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Orange Restoration Labs was great - super professional and did an amazing job cleaning my wedding dress.
Jessica Sent on 07/10/2015

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Sally and the people at Orange Restoration Labs are great! Even after getting married two years prior, Sally was able to make my wedding gown look like new. My birdcage veil had come apart from the comb in places and they were able to mend it in addition to cleaning it. All of this was done with a quick turnaround time. I was able to inspect everything before they boxed it up and because I was moving less than a month after getting my gown and veil back, Sally boxed it all into a special wedding-dress moving box at no extra charge. (Speaking of money, I was able to save $35 by printing out a coupon from their website.) In all, the team at Orange Restoration Labs are courteous, professional, knowledgeable and fast.
User2203296 Sent on 06/29/2015

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Wonderful to work with. Did a great job taking care of and cleaning my wedding dress. Packaged beautifully.
Antoinette Sent on 06/15/2015

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I had put away my son's christening outfit 36 years ago and when I pulled it out for my grandson to use, it was in terrible shape. It had yellowed and also picked up some pink from the items I packed it with. Sally cleaned it up and it is a beautiful white. It is now ready for my grandson to use. This time I will have it cleaned and preservied by Sally to ensure it stays safe. I would definitely recommend Sally.

Orange Restoration Labs's reply:

Thanks very much. It was my pleasure as I love doing baby things!
Amber Sent on 05/12/2015

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When you spend so much on a wedding dress, you don't want to skimp on getting it cleaned! I am very pleased with the final result of my dress (that had everything from dirt to blue and red frosting on it) from Orange restorations lab. They were very professional and my dress looks as if it was never worn! I highly recommend them to anyone looking to preserve or renew the look of their gown.
User2128394 Sent on 05/12/2015

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My daughter's dress had some burnt marks on it from sparklers as well as dirt on edges from dance floor and sand from walking along beach.
When I picked it up for preservation you couldn't tell where the dress holes had been from sparklers and very clean.
Packed well. Also very gracious about my picking up dress - it was ready when promised but I did not pick up for over a year and they were very understanding with the delays
User1932032 Sent on 05/07/2015

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I brought my wedding dress to Orange Restoration Labs to have it cleaned and preserved, and I am so glad I did! Sally and her husband were easy to communicate with, and they did fantastic work. Once the dress was ready, I made an appointment (I had to change it several times, and Sally was so nice and patient!) to view the dress and watch it being put in the box. It came out absolutely beautiful and looked as clean as it did on my wedding day when I first put it on. She packed the dress with great care and informed me that, should I ever need to take it out again, it can be brought to any member of the Association of Wedding Gown specialists for a free press. I know I won't have to worry about anything happening to my wedding dress in the future because I brought it to Orange Restoration Labs. If you're looking for a place to clean and preserve your dress, I wouldn't go anywhere else! Thank you, Sally!
User2106673 Sent on 04/23/2015

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Sally at Orange Restoration Labs saved the day for me. On the very day I picked up my mother-of-the-groom gown, I accidentally got a blob of hand lotion on it while trying it on at home. In a panic, I searched the web for help and found Sally. She agreed to assess the problem immediately. She then cleaned it within a very quick turnaround time frame and finished with time to spare before our flight. And all of this for a lower fee than we had expected. It's nice to know that such expertise exists in CT and I will definitely recommend them to others.
User1860099 Sent on 02/22/2015

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Fantastic job cleaning and restoring my wedding dress! As soon as I saw it completed I wanted to wear it again. Perhaps for the one year anniversary! :D Thank you Orange Restoration Lab - gown care for your amazing work.
User2042063 Sent on 02/17/2015

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I was so pleased with how my gown turned out and how they walked me through the process because i had a really tough stain on my gown that another cleaner wouldn't even touch. They were the ones who referred me to them and said that they were highly recommended. For my trusted dry cleaners to recommend them, I knew I was in good hands.
User2029200 Sent on 02/02/2015

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Very flexible and great service. I would highly recommend anyone to get their wedding dress cleaned and preserved by this company. Very satisfied. Thank you Orange Restoration lab! :)
Marilyn Sent on 01/19/2015

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Orange Restoration Labs was amazing! My dress and veil were restored to their original splendor in a couple of weeks. I would recommend this vendor to any bride who wants to restore their dress and/or veil.
Megan Sent on 12/05/2014

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Sally is simply a wonder! She is extremely knowledgeable and made me feel comfortable from the very first second we met. She has been in the business for many years, worked dresses of all kinds, and really knows her stuff. I'm so thankful that a girlfriend told me about her! The greatest part for me (as I was a worry wart bride) was that I didn't worry a single moment about the condition my dress would be in when I returned to pick it up. And, as I expected, it's absolutely perfect. It looks as good as the day I wore it....maybe even better! Future and present brides, do yourself a favor and give Sally a call for your gown restoration!
User1945096 Sent on 11/30/2014

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I should have taken a "before" picture because nobody would believe how dirty the bottom of my daughter's dress was before Sally cleaned it. The dress had soaked up mud from a wet, dirty floor; both the dress (silk lace) and lining were brown at the bottom eight inches. Our local dry cleaner kept the gown for a couple weeks and finally gave it back; they couldn't get it clean. In desperation, I called the 1-800 number on the label sewn into the dress, for Wedding Gown Specialists, which lead me to Orange Restoration Labs. When I dropped it off, Sally said it would take about a month, but she would get it close to how it originally looked. It was ready about six weeks later, and when I picked it up, I was taken by surprise by the dress. It's clean! No traces of brown, and as beautiful as before it had been worn! I am extremely grateful for Sally's expertise and patience. The dress has been restored and looks brand new. Do not hesitate to turn your gown over to Sally; she knows what she's doing.
Cristina Sent on 11/30/2014

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After dancing the night away on a hot summer wedding, my wedding gown really needed some serious TLC. The bottom of the dress got really dirty because we were married outside in a garden, so I wanted to bring my gown to someone who could not only clean it, but restore and preserve it. Orange Restoration Labs did everything! I'm really happy that I brought my gown there and I highly recommend it to other brides who want to keep their gowns as beautiful as the day they bought them. Especially with such an expensive gown, you want to take care of it!
Tammy Sent on 11/30/2014

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Amazing job!! My dress looked like brand new!! Beautiful packages and I'm able to see it whenever I want without having to take it out of the box.
User1931849 Sent on 11/20/2014

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Had a wonderful experience with Sally. We went through every aspect of my gown explaining the cleaning process. When I went to pick my gown up, I truly wanted to put it on and have my wedding day all over again. My gown looks beautiful!!! Stuffed and package right in front of me. Had a great experience and highly recommend Orange Restorations!!
User1929585 Sent on 11/18/2014

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Sally is a pleasure. I felt very comfortable leaving my dress with her. I picked it up today and watched her carefully pack my dress in a durable box that is easy to store. I am very pleased with the work and would definitely recommend Orange Restoration Labs.
Kristina Sent on 09/29/2014

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Sally was amazing to work with! She is a true genius and that reflects in her work. I highly recommend using her and spending the money to restore a wedding gown and veil. I was married back in May 2014 and had an outdoor ceremony in Newport, RI. My dress had a long train and was covered in dirt, grass stains, red wine stains, food, etc....every stain came out to my dismay! I am so pleased and happy now knowing that my wedding dress is restored and looks new! Thanks again Sally -I will be recommending you to all my friends and family xo
Cupcake Sent on 09/28/2014

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Finding a reputable place to get my dress steamed was something that was really stressing me out in the days leading up to the wedding. I was just fearful of handing my dress over to someone and returning to pick it up to find out that they have burned a hole in the dress. I had pretty much decided that I was going to drive one hour to a place that my mom knew and had used when Orange Restoration Lab called me back from a voice mail I had left. I was so thrilled and I made an appointment to drop off the dress based on the numerous positive reviews. I must admit when we arrived and realized it was a residential area we were very skeptical and uneasy. I had thought it would be in a commercial business area. I also got more uneasy when I saw a cat and started thinking about my dress. My mom calmed my nerves by saying that you could tell from how Sally talked that she knew what she was doing and she was very experienced. So we left the dress behind and drove off and I am SO glad we did! Sally did such a phenomenal job and as a wonderful and pleasant surprise we actually got the dress cleaned (not just steamed) because of some miscommunication they had had at the plant. It sparkled and looked so beautiful! I also loved that they put it on a bodice which helped give it a lovely shape when it was hanging up and it showed in my pictures. Sally also took time to show my sister and sister-in-law how to put the dress in the car so it wouldn't get crumpled and she gave us a nice bigger bag for the dress and carried it to the car. I HIGHLY recommend Sally and Orange Restoration Labs! Don't get thrown off by the residential area! :-)
Elizabeth Sent on 08/18/2014

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You couldn't find a better person to restore a veil! We have a veil that has now been worn by four generations of brides in our family. It's beautiful but did need some help. Sally actually made it better than new. She is an expert's expert. We will be using her to clean my daughter's bridal gown which will have some challenges but we know it will be in the best of hands. Thank you Sally!
User1616341 Sent on 05/12/2014

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I went to Sally to have my cousin's wedding dressed cleaned, which I plan to wear at my upcoming fall wedding. Though the dress wasn't too dirty (compared to some I've seen), it had been sitting in a closet for 3 years! Sally knew the material right away and was confident that every stain would be removed. Within 3 weeks, the dress looked brand new, as if it had never been worn! Sally was fabulous to work with and even provided great recommendations for alterations and places to purchase veils and accessories. I HIGHLY recommend her for any of your cleaning needs. I plan to return to her to have the dress recleaned and preserved after my wedding.
Laura Sent on 05/09/2014

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Great service and very knowledgeable! I was lucky to have found them. My dress looks like the first day I bought it. The box they stored it in is environmentally safe for the dress!
User1605282 Sent on 05/02/2014

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Sally and Orange Restoration labs were a wonderful company to help restore and clean my wedding dress. It turned out immaculate and the showmanship and knowledge far surpassed my expectations. Very affordable and very flexible for their customers.
User1599165 Sent on 04/27/2014

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Sally was a pleasure to work with! I fully trusted her abilities and my gown came out beautifully!
Trinity Sent on 04/25/2014

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This vendor provided excellent service! Went above and beyond to make sure I was happy, and did a fantastic job cleaning my dress!
User1591150 Sent on 04/21/2014

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They went out of their way to make sure I was satisfied. They even packaged the dress for me very nicely, ready for resale. Excellent service!
Jennifer Sent on 02/18/2014

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Orange Restoration Labs was very professional, courteous, and knowledgeable!! I got married in January and the bottom of my dress was very dirty from all the sand and dirt. Sally and her team were able to clean my dress and make it just as beautiful as it was on my wedding day. Thank you!
User1537771 Sent on 02/18/2014

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Orange Restoration Labs did a Phenomenal job cleaning, restoring and packaging my wedding gown. Sally was very sweet, extremely professional and impeccable!! The cost is very reasonable and she does not over charge. I found Sally to be an honest, humble, hardworking woman and I couldn't be happier with the service!! I will absolutely make referrals to future brides! Thank you, Sally!! ~Heather~

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