Olivia's Bridal House Reviews

19 | Houston, TX
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19 Reviews for Olivia's Bridal House

Recommended by 98%

19
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4.9 out of 5.0
  • Quality of service 4.9
  • Professionalism 4.9
  • Flexibility 4.8
  • Value 4.9
  • Average response time 4.8
19 Olivia's Bridal House Reviews
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  • C

    Cheyenne · Getting married on 01/04/2019

    5
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Nicole and Olivia's Bridal House were fantastic! After some last minute changes at work, Nicole was able to reschedule my appointment, which is required to have her full attention and not share the store with anyone else except your party, without any issues. When my group and I got there, we waited for a few minutes before we were taken to the back. I sat with Nicole and talked about the vision for my wedding and what I hoped for in my dress. One of the things I liked the most was that Nicole pulled dresses for me. I didn't have to search for dresses and decide what I wanted to try on. She was very helpful in getting the dresses on and adding little touches for me to get the full affect.

    Sent on 12/21/2016

    Olivia's Bridal House's reply:

    Cheyenne, thanks for the nice review! We hope to see you again soon.
  • F

    BranDee · Married on 12/16/2017

    5
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Olivia's was professional but I also vwey personal. My experience was amazing and I absolutely love my dress!

    Sent on 10/20/2016

    Olivia's Bridal House's reply:

    BranDee, thanks for the awesome review. We are happy to hear you had a great time shopping with us!
  • M

    Megan · Married on 12/09/2017

    5
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    What an amazing experience! My mom, maid of honor, sister, and I walked in with a welcome sign addressed directly to me. We were offered beverages and my party was given adorable paddle signs. I was asked specifically what I liked and was looking for, and was honestly blown away by these beautiful dresses. What an amazing experience! I will be back again to show my dad and future in laws the dresses I loved!

    Sent on 02/07/2017

    Olivia's Bridal House's reply:

    Megan - Thanks for the fantastic review. We hope to see you again really soon!
  • D

    Danya · Married on 11/24/2017

    5
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Best advice is to make your appointment for a weekday. They were booked for months on the weekends, back to back, my mother and I were able to go on a weekday morning and were there all day with no interruptions trying on different styles of dresses. Ask to see Nicole, she was GREAT!!! When I thought I knew what I wanted and realized maybe it wasn't right, she then went back and picked out other dresses in different styles until I found one that I absolutely love! And the best thing of all was all the dresses fit, I didn't have to try to imagine what my dress would look like when it was in my size, they had my size and it helped to know exactly what I was going to look like in the dress. She even helped me find the perfect long train veil and belt that compliment my dress and my style to a tee.

    Sent on 01/19/2017

    Olivia's Bridal House's reply:

    Danya - Thanks for the awesome review!
  • K

    Katrina · Married on 11/11/2017

    5
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I went to 5 different Bridal Shops before I came to Olivia's bridal house. Some were small boutiques, while others were large chains and none of them come close to the experience I had at Olivia's. Everything was super intimate and personable. They only take one bride at a time so you don't feel rushed or looked over. I felt so comfortable and special there. The ladies were so wonderful and sweet. I HIGHLY recommend coming here to purchase your dress. I'm from San Antonio and the trip to Houston was 1000% worth it!!!

    Sent on 01/16/2017

    Olivia's Bridal House's reply:

    Katrina, We loved meeting you and your family. Thank you for traveling so far to see us and trusting us to help you find your gown!
  • K

    Kamell · Married on 11/05/2017

    5
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I had the best experience at Olivia's Bridal. First, I have 30 minutes late (due to unforeseen circumstances). Upon my arrival, my consultant was very patient and understanding. I was not rushed! She allowed me the opportunity to gather myself before we began talking about bridal gowns.

    Based on her questionnaire, she selected several beautiful gowns that she thought would suit my liking. I was provided with a robe to wear between trying on dresses. Once, in a dress, I had an ENTIRE room to walk and around and look at my dress. I was even able to embody my look for my special day with the accessories that she sales to compliment the dresses.

    Thank you, Nicole, for such a majestic experience!!!!!!

    Sent on 02/06/2017

    Olivia's Bridal House's reply:

    Thank you Kamell! We hope to see you again soon.
  • T

    Tanya · Married on 11/04/2017

    5
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    What an overall amazing and personal experience! I am a curvy diva and I was a little nervous about finding samples in my size, but the boutique offers a great selection of dresses and samples in all sizes. I would rate my entire experience a 10!!! I loved the personal service Nicole provided starting from my initial contact with the boutique. Nicole schedules one appointment at a time, so the process can be as intimate as possible. She was very patient with me and truly listened to what I wanted. She was able to bring my vision to life and help find the perfect dress for me!

    Sent on 04/06/2017

    Olivia's Bridal House's reply:

    Tanya, We are so happy that we could be a part of bridal experience in helping you find your dream dress! We can't wait to see pictures of you on your special day!
  • Jessica

    Jessica · Married on 08/19/2017

    5
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    When I first started looking for wedding dresses, I was really surprised that Houston didn't have a boutique for curvy girls. Then I happened upon this little gem! They have some of the best collections of gowns for curvy brides that I've ever seen! The store itself is absolutely gorgeous and really gives you a real "bridal experience" so you don't have to compromise the little luxuries (like a personalized sign with your name on it greeting you at the door) for the sake of finding a gown that fits. Nicole was helping me that day and when I say she bent over backwards to help me find something, you better believe it! Basically, just come here! You will not be disappointed!

    Sent on 12/21/2016

    Olivia's Bridal House's reply:

    Thanks for the kind review Jessica!
  • M

    Marka · Married on 08/13/2017

    5
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Olivia's Bridal House offers an entirely personable and intimate experience with a closed shop, a ton of beautiful dresses, and only one appointment at a time with the owner Nicole. I felt comfortable and completely cared for. I am a size 12/14 normally and Olivia's was my favorite wedding dress experience. Not having to worry about a too small sample size fitting me along with Nicole's wonderful ability in making dresses that were too large fit me just right, I was finally able to feel comfortable and beautiful. Although it says they focus on plus size, I would recommend this place to any bride, and especially those who don't fit the small sample sizes at other places and have to spend their whole dress shopping experience trying to imagine how they'd look. At this place you will know how you'll look and it's beautiful. I had a great time!

    Sent on 11/05/2016

    Olivia's Bridal House's reply:

    Marka, Thank you for the awesome review! We are proud to offer a dress shopping experience that sets us apart from other boutiques.
  • User7373157 · 1+ year ago

    5
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I enjoyed my experience of shopping for my wedding dress at Olivia's Bridal Shop. Nicole was very personable and helpful while assisting me in choosing my wedding gown! I highly recommend Olivia's Bridal Shop to any woman looking for her wedding gown!

    Sent on 11/01/2016

    Olivia's Bridal House's reply:

    Thank you for trusting us to help you find your wedding gown!
  • V

    Victoria · Married on 06/03/2017

    5
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    This was the best experience and honestly changed my opinion about wedding dress shopping. My experience really made me feel special and also made me super excited for my big day. The store is absolutely beautiful and the dress options were perfect!

    Sent on 01/31/2017

    Olivia's Bridal House's reply:

    Thanks for the awesome review and we were happy to change your mind about the dress shopping experience! It should always be a fun time.
  • J

    Jennifer · Married on 06/02/2017

    5
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Nicole, the shop owner, is very attentive and willing to make your dress dreams happen. I highly recommend Olivia's bridal house!

    Sent on 10/20/2016

    Olivia's Bridal House's reply:

    Thank you Jennifer for the great review. We loved meeting you and your family!
  • Eno

    Eno · Married on 04/23/2017

    5
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    If you are curvy girl, please go check out Olivia's Bridal House!! Nicole is amazing, extremely professional, helpful, friendly, prompt to respond and flexible!

    Sent on 12/13/2016

    Olivia's Bridal House's reply:

    We enjoyed meeting you and your best friend! Thanks for shopping with us.
  • S

    Shannon · Married on 04/22/2017

    5
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I was blown away by Olivia's Bridal House! From the beautiful, intimate setting to Nicole's amazing ability to help calm my nerves, I had the best experience! So thankful for this amazing boutique for plus size brides – I can't wait for my fiancé to see me on our wedding day!

    Sent on 10/22/2016

    Olivia's Bridal House's reply:

    Shannon, thanks so much for the kind words! We loved having you in our boutique and had a fun time helping you find your dress. We can't wait to see pics!!
  • A

    annette · Married on 03/25/2017

    5
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    This is the place and i knew it before i even spoke with anyone , it was so beautiful that i thought oh man i might not even be able to afford anything in here but i was so wrong i was waiting for something to go wrong becuase it was literally to good to be true. I felt so comfortable with ladies assisting me, i am a larger woman so i was pretty nervous about showing my body in front of a stranger. She was perfect , seriously my visit made my whole night. Thank you so much to Olivias Bridal House..

    Sent on 10/19/2016

    Olivia's Bridal House's reply:

    Annette, We loved meeting you as well and are so happy you had a great experience at our boutique!
  • D

    Donielle · Married on 03/08/2013

    5
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Amazing experience! I feel so incredibly lucky to have found this place. Such a lovely boutique with a beautiful and professional staff who really made this such a memorable experience! She really helped me find exactly what I was looking for and took everything I wanted to find the perfect selections. Thank you son much for an incredible experience and for such a beautiful dress for my special day!

    Sent on 11/27/2016

    Olivia's Bridal House's reply:

    Stacey and your family were a pleasure to have in our boutique! She looks gorgeous.
  • A

    Andrea · Married on 06/23/2018

    4.4
    • Quality of service:
      4.5
    • Responsiveness:
      4.0
    • Value:
      4.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I love that this vendor cater's to curvy girls, unfortunately, it was a bit out of my price range so I went with another retailer.

    Sent on 01/26/2017

    Olivia's Bridal House's reply:

    We are sorry we couldn't help you find a dress. We are careful to ensure that our price ranges are listed online so that brides are informed on what to expect before making an appointment. Thank you
  • C

    cher · Married on 04/15/2017

    4.2
    • Quality of service:
      5.0
    • Responsiveness:
      4.0
    • Value:
      4.0
    • Flexibility:
      4.0
    • Professionalism:
      4.0

    From beginning to end the service received at Olivia's Bridal was great. With one person per appointment the bride receives customized service and I definitely will be recommending this establishment to all my friends.

    Sent on 11/27/2016

    Olivia's Bridal House's reply:

    Thank you Cher!
  • K

    Katie · Married on 10/20/2017

    4
    • Quality of service:
      4.0
    • Responsiveness:
      3.5
    • Value:
      4.5
    • Flexibility:
      3.0
    • Professionalism:
      5.0

    It was a very personalized appointment. But , I am a smaller bride and i could not get a true fit for the dresses. I gave my size before appointment but still didn't have dresses to try on closer to my size.

    The owner was very professional and down to earth.

    Sent on 02/16/2017

    Olivia's Bridal House's reply:

    Katie, thank you for your review. Please note that we inform each bride when booking an appointment that we cater to curvy brides and as such our sizing starts at a 14 in store. If a bride that wears a smaller size chooses to continue with the appointment after they are informed we are happy to assist them as best as we can.

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