Off Shore Hotel & Resort Reviews
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3.7 out of 5 rating
3.7
3.7 out of 5 rating
5 reviews
75% recommend it
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Quality of service 3.3 out of 5 rating
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Average response time 4 out of 5 rating
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Professionalism 3.2 out of 5 rating
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Value 4.4 out of 5 rating
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Flexibility 3.8 out of 5 rating
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Colleen M. Sent on 07/12/20224.6 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Venue was perfect....Hotel another story
Offshore Venue was perfect for our daughters wedding. Emily was AMAZING to work with, she was very professional, got back to me with all of my questions in a timely manner. Overlooking the Mississippi River was perfect spot for the wedding. Highly recommend the Event Center. The Hotel is a different story, they need some help getting organized and working on the customer service. When we had questions we always felt that it was such an inconvenience for the front desk to answer or to find the answer. They seem to cater more to the Resort more than the wedding guest.Offshore Venue was perfect for our daughters wedding. Emily was AMAZING to work with, she was very professional, got back to me with all of my questions in a timely manner. Overlooking the Mississippi River was perfect spot for the wedding. Highly recommend the Event Center. The Hotel is a different story, they need some help getting organized and working on the customer service. When we had questions we always felt that it was such an inconvenience for the front desk to answer or to find the answer. They seem to cater more to the Resort more than the wedding guest. -
Quality of service
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Hailey S. Sent on 01/09/20234 out of 5 rating
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Quality of service 3.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The new renovations are amazing!
This place is a beautiful venue that is right along the Mississippi! There were a couple of times where there was miscommunication, but that was nothing compared to the positives of having my wedding there. The staff was accommodating and brought out heaters when it was a cold day in November. Our guests went straight to the event centre after the ceremony and the bar was ready for them as soon as they came in! This place is a secret beauty and you will get so many compliments on your venue if you have your wedding here!This place is a beautiful venue that is right along the Mississippi! There were a couple of times where there was miscommunication, but that was nothing compared to the positives of having my wedding there. The staff was accommodating and brought out heaters when it was a cold day in November. Our guests went straight to the event centre after the ceremony and the bar was ready for them as soon as they came in! This place is a secret beauty and you will get so many compliments on your venue if you have your wedding here! -
Quality of service
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Alessandra Sent on 08/09/20134 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
The Shore event staff were very good to work with. There were a few minor misunderstandings that took place leading up to and during the event but they were taken care of. The view of the Mississippi was incredible. All the guests commented on what a beautiful place it was. They were a little hard to get a hold of sometimes but answered all my emails promptly. Over all they were very flexible and easy to work with and the facility is almost brand new. A great place for a wedding reception.The Shore event staff were very good to work with. There were a few minor misunderstandings that took place leading up to and during the event but they were taken care of. The view of the Mississippi was incredible. All the guests commented on what a beautiful place it was. They were a little hard to get a hold of sometimes but answered all my emails promptly. Over all they were very flexible and easy to work with and the facility is almost brand new. A great place for a wedding reception. -
Quality of service
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User1966562 Sent on 12/12/20143.3 out of 5 rating
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Quality of service 3.5 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 2.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 2.0 out of 5 rating
Not very accommodating or professional, but the girl we worked with got fired after our wedding. Not sure who is in charge now and what they're like. Really good price though, so I was kind of expecting some kinks :-)Not very accommodating or professional, but the girl we worked with got fired after our wedding. Not sure who is in charge now and what they're like. Really good price though, so I was kind of expecting some kinks :-) -
Quality of service
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Rachel Sent on 08/25/20152.8 out of 5 rating
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Quality of service 1.0 out of 5 rating
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Average response time 3.0 out of 5 rating
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Professionalism 1.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Great location with patio on the river, staff seemed inexperienced and were way underpowered for the event. We were disappointed with executing services. Mixed up simple requests regarding bar service (we wanted open bar and they charged all guests), timing, staff, etc. I would still use the space again, as it's perfectly located and has a great hotel attached. I would reccomend micromanaging and following up on each request and conversation to ensure everything gets done.Great location with patio on the river, staff seemed inexperienced and were way underpowered for the event. We were disappointed with executing services. Mixed up simple requests regarding bar service (we wanted open bar and they charged all guests), timing, staff, etc. I would still use the space again, as it's perfectly located and has a great hotel attached. I would reccomend micromanaging and following up on each request and conversation to ensure everything gets done. -
Quality of service
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