Oakwood Cleaners Reviews
Reviews
4.8 out of 5 rating
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4.8 Excellent
4.8 out of 5 rating
118 Reviews
95% recommend it
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Quality of service 4.8 out of 5 rating4.8
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Average response time 4.8 out of 5 rating4.8
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Professionalism 4.8 out of 5 rating4.8
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Value 4.7 out of 5 rating4.7
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Flexibility 4.7 out of 5 rating4.7
Awards
118
+27
User photos
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Rebecca Sent on 10/11/20195 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Fantastic work, customer service, environmentally friendly dry cleaning
Oakwood Cleaners cleaned and prepared my daughter’s wedding gown on short order with gracious flexibility and professionalism that could not possibly be matched. It was a very detailed beaded gown which made it even more challenging yet they managed it without difficulty. Customer service was superb with manager, Rhonda Wernick and her front desk staff. I highly recommend and will return for my precious and valuable gowns/heirlooms.Oakwood Cleaners cleaned and prepared my daughter’s wedding gown on short order with gracious flexibility and professionalism that could not possibly be matched. It was a very detailed beaded gown which made it even more challenging yet they managed it without difficulty. Customer service was superb with manager, Rhonda Wernick and her front desk staff. I highly recommend and will return for my precious and valuable gowns/heirlooms.Oakwood Cleaners's reply:
Thank you so much for taking the time to review us Rebecca and congratulations! You daughter's wedding gown was just beautiful and I am so glad we were able to help you. -
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![Mariellen]()
Mariellen S. Sent on 11/07/20235 out of 5 rating5.0-
Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Great service and professional work
Oakwood beautifully restored several formal gowns for us for a dress display in our new archives museum! Several gowns were in a fragile state and they repaired them to a like-new condition. We were thrilled with the results!Oakwood beautifully restored several formal gowns for us for a dress display in our new archives museum! Several gowns were in a fragile state and they repaired them to a like-new condition. We were thrilled with the results!Oakwood Cleaners's reply:
Thank you so much Mariellen, for sharing your experience. We absolutely were honored to take care of those gowns and be part of preserving history!
Rhonda -
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Camille W. Sent on 04/06/20245 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Amazing Service and Experience
I am so glad I decided to preserve my wedding gowns and accessories with Oakwood Cleaners. They took special care to all of the details and made sure I was informed along the way. If you’re considering where to bring your wedding gown or special pieces in Nashville, I highly recommend Oakwood Cleaners.I am so glad I decided to preserve my wedding gowns and accessories with Oakwood Cleaners. They took special care to all of the details and made sure I was informed along the way. If you’re considering where to bring your wedding gown or special pieces in Nashville, I highly recommend Oakwood Cleaners.Oakwood Cleaners's reply:
Thank you for taking the time in your busy schedule to share your experience with others Camille! I was so glad I was there to see you when you came in to pick up your gown and accessories.
Appreciatively,
Rhonda -
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Hannah W. Sent on 12/01/20235 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
This is the best place to take your dress.
Stop looking. This is the best place to take your dress. Beyond the normal 5 star care taken, there’s a black light inspection that helps with the removal of stains you can’t see today that will show up in years to come. The finished product comes in a quality box with a zipper dust cover. Once opened, you’ll find a pair of white gloves for any future handling. As you unfold the dust cover and layers of tissue paper, you’ll find your gown meticulously laid out and carefully folded, the bodice packed with tissue paper to preserve shape. Every detail has been considered for the placement of your dress accessories from veil to extra straps and panels. In addition to all this the work is of course guaranteed. This vendor has certain certifications that set them apart in this part of the industry that you can ask about as well.
Is this expensive? In a word yes. Though I’d consider this a relative question depending on how much you paid for your dress and how sentimental you are. I feel very confident I could easily show my granddaughter this dress someday and it look exactly as it does today.
How long does this take? Current wait times are between 12-14 months. The actual cleaning portion does include several different phases. Between that, the care taken, the finished product, and the demand, this made sense to me. I wasn’t in a hurry so the wait did not bother me. The communication was perfect for me. Calls and texts. I was notified of anything of importance but not overwhelmed with extra information I didn’t need as the customer.
When you pick up your dress, everything is explained and the box is opened so you can view the dress. I even received a hand written note from the person who did the preservation portion for my dress and happened to be the owner, thanking me for selecting them for this service and explaining the details of where she had laid my gown’s accessories.
I’m very satisfied with my choice and the finished product. I would happily recommend Oakwood Cleaners for Wedding Gown Preservation to anyone looking for the upmost professionalism, stellar customer service, and careful handling of what is often the most expensive and cherished dress many ever purchase.Stop looking. This is the best place to take your dress. Beyond the normal 5 star care taken, there’s a black light inspection that helps with the removal of stains you can’t see today that will show up in years to come. The finished product comes in a quality box with a zipper dust cover. Once opened, you’ll find a pair of white gloves for any future handling. As you unfold the dust cover and layers of tissue paper, you’ll find your gown meticulously laid out and carefully folded, the bodice packed with tissue paper to preserve shape. Every detail has been considered for the placement of your dress accessories from veil to extra straps and panels. In addition to all this the work is of course guaranteed. This vendor has certain certifications that set them apart in this part of the industry that you can ask about as well.
Is this expensive? In a word yes. Though I’d consider this a relative question depending on how much you paid for your dress and how sentimental you are. I feel very confident I could easily show my granddaughter this dress someday and it look exactly as it does today.
How long does this take? Current wait times are between 12-14 months. The actual cleaning portion does include several different phases. Between that, the care taken, the finished product, and the demand, this made sense to me. I wasn’t in a hurry so the wait did not bother me. The communication was perfect for me. Calls and texts. I was notified of anything of importance but not overwhelmed with extra information I didn’t need as the customer.
When you pick up your dress, everything is explained and the box is opened so you can view the dress. I even received a hand written note from the person who did the preservation portion for my dress and happened to be the owner, thanking me for selecting them for this service and explaining the details of where she had laid my gown’s accessories.
I’m very satisfied with my choice and the finished product. I would happily recommend Oakwood Cleaners for Wedding Gown Preservation to anyone looking for the upmost professionalism, stellar customer service, and careful handling of what is often the most expensive and cherished dress many ever purchase.Oakwood Cleaners's reply:
Oh my gosh Hannah. You have brought tears to my eyes! Thank you so very much, for taking the time to write this review. There are so many brides out there trying to decide what to do and your review will definitely steer them in the right direction, whether we do it or someone else. Thank you again and my best wishes for your future years in marital bliss!
Sincerely,
Rhonda -
Quality of service
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Carolyn C. Sent on 12/29/20235 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Can't believe my trashed bridesmaid dress came clean!
I took my bridesmaid dress here for cleaning after a somewhat "wild" wedding. Believe it or not, I have a bridesmaid dress I think I'll actually wear again. So i was pretty disappointed when i saw the state if it after the wedding. I had all sorts of spray tan, frosting, & general gunk all over it. I brought it in to Oakwood Cleaners & they explained the process very clearly. They seem to be very knowledgeable, as much of the technical info was way over my head. They do a complicated inspection process - photos, listing all the spots & damage in the computer. I have never seen another dry cleaner even come close to that amount of attention to detail. They said that they couldn't guarantee that all the stains would come out, but I wasn't surprised. I trashed that dress! However, when I got it back, it was in better condition than when I got it. All the gunk came off and it was pressed really nicely. It was wrapped in an inflated plastic bag with a cardboard hanging mannequin, which is keeping it from getting smooshed in my closet. I'm really happy I splurged to get my dress cleaned here. It was worth every penny. I'd definitely recommend Oakwood for nicer clothes - and everyday clothes, if you have the budget for it. They do a fantastic job. I'll be coming here for all my formal dry cleaning in the future.I took my bridesmaid dress here for cleaning after a somewhat "wild" wedding. Believe it or not, I have a bridesmaid dress I think I'll actually wear again. So i was pretty disappointed when i saw the state if it after the wedding. I had all sorts of spray tan, frosting, & general gunk all over it. I brought it in to Oakwood Cleaners & they explained the process very clearly. They seem to be very knowledgeable, as much of the technical info was way over my head. They do a complicated inspection process - photos, listing all the spots & damage in the computer. I have never seen another dry cleaner even come close to that amount of attention to detail. They said that they couldn't guarantee that all the stains would come out, but I wasn't surprised. I trashed that dress! However, when I got it back, it was in better condition than when I got it. All the gunk came off and it was pressed really nicely. It was wrapped in an inflated plastic bag with a cardboard hanging mannequin, which is keeping it from getting smooshed in my closet. I'm really happy I splurged to get my dress cleaned here. It was worth every penny. I'd definitely recommend Oakwood for nicer clothes - and everyday clothes, if you have the budget for it. They do a fantastic job. I'll be coming here for all my formal dry cleaning in the future.Oakwood Cleaners's reply:
Thank you so much Carolyn! It sounds like you had an awesome time at the wedding and how cool that you have a bridesmaid dress that you can wear again! I am so glad we were able to restore it to like new condition.
Sincerely,
Rhonda -
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Alison L. Sent on 10/14/20235 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Great experience!
Great staff that took such good care of my gown!Great staff that took such good care of my gown!Oakwood Cleaners's reply:
Thank you so much for taking the time to review us. Michele was so excited to present your wedding dress preservation to you. We appreciate you choosing Oakwood Cleaners and wish you all the best!
Rhonda -
Quality of service
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Jennifer S. Sent on 12/28/20235 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
My gown was a mess after the wedding !
My gown turned out amazing! Customer service was informative and helpful. Definitely recommend them to a friend.My gown turned out amazing! Customer service was informative and helpful. Definitely recommend them to a friend.Oakwood Cleaners's reply:
Thank you so much Jennifer, for taking the time to review us! This helps other brides as they decide how to take care of the wedding dress.
My best,
Rhonda -
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Ana M. Sent on 12/28/20235 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Fast and Simple
My gown came out looking like it was new. I love it!!My gown came out looking like it was new. I love it!!Oakwood Cleaners's reply:
Hi Ana. I am so glad we were able to make your gown look like new. It is so exciting to see results like that! Again, congratulations on your marriage.
Sincerely,
Rhonda -
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Joan Sent on 11/04/20225 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
The best alteration experience I could have asked for
I bought a wedding gown on sale and thought "This will do." But it needed some slight alterations, and I didn't know who to trust. A friend recommended the alteration crew at Oakwood Cleaners... and I'm incredible grateful. Birdy hit it out of the park. She took a dress that "would do" and transformed it into a dress I was in love with and never wanted to take off. I'm still pretty stunned. She was professional, caring, and thought out of the box to solve problems with the dress and make it the best it could be. I am incredibly grateful and can't recommend her work enough!!!I bought a wedding gown on sale and thought "This will do." But it needed some slight alterations, and I didn't know who to trust. A friend recommended the alteration crew at Oakwood Cleaners... and I'm incredible grateful. Birdy hit it out of the park. She took a dress that "would do" and transformed it into a dress I was in love with and never wanted to take off. I'm still pretty stunned. She was professional, caring, and thought out of the box to solve problems with the dress and make it the best it could be. I am incredibly grateful and can't recommend her work enough!!!Oakwood Cleaners's reply:
Hi Joan. Thank you so much for sharing your review of our services and Birdy with everyone! We cannot wait to see pictures.
Sincerely,
Rhonda -
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Eric G. Sent on 11/09/20225 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Outstanding!
From start to finish, Oakwood Cleaners went above and beyond to assist with clothing alterations and dress preservation!From start to finish, Oakwood Cleaners went above and beyond to assist with clothing alterations and dress preservation!Oakwood Cleaners's reply:
Thank you so much for taking the time to review us Eric! We loved helping you and Hunter and I know Birdy loved working with you to make sure everything was just right.
Rhonda -
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![Xrystina]()
Xrystina B. Sent on 05/31/20225 out of 5 rating5.0-
Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Phenomenal 61-yr-old, 3rd Generation Wedding Gown Restoration
If I could give Oakwood Cleaners 100 out of 5 stars, I would. Oakwood Cleaners took on a HUGE project of both restoring and tailoring my vintage 61-year-old, 3rd generation wedding dress and turned it into the most beautiful heirloom dress I could have ever asked for. This dress was made in 1961 for my grandmother's wedding day. Then her daughter, my mother, wore it again in 1989 for her wedding. Since my grandmother's wedding 61 years ago, the dress was never once properly preserved or stored. It was in poor shape, to say the least. When I started planning my wedding in 2021, I really didn't entertain the idea of using my mom's wedding dress as my own because I knew it wasn't in good shape and that it was quite old. But after reading some of Oakwood Cleaner's reviews on vintage wedding dress restorations, I decided to take the dress in, and have it looked over - and I am so glad I did. From the second I walked in Oakwood Cleaner's doors, I was treated with nothing but the utmost professionalism and sincerity. They treated my vintage dress with love and reverence, as if it was their own mother's. Their team was extremely knowledgeable about everything to do with the dress, the fabric, and the structure which allowed them to manipulate and restore it to its previous beauty. Oakwood Cleaners even had an in-house seamstress, Birdy, that was able to take on my dress as another project. Since she was knowledgeable about the restoration process and how to deal with vintage fabrics, she provided expert advice and skill in fixing the structure of the dress and tailoring it to my body. This allowed me to have my vintage dress restored, tailored, and pressed all in the same building by the same experts. I cannot say enough how thankful I am for the team at Oakwood Cleaner's. They made it possible for me to wear the same dress on my wedding day that my mother wore on her wedding day and her mother before that wore on her wedding day. This meant more to me than I can possibly explain in this review. But if you're reading this review, wondering if you should take your wedding dress into Oakwood Cleaner's, please deliberate no further and go in!If I could give Oakwood Cleaners 100 out of 5 stars, I would. Oakwood Cleaners took on a HUGE project of both restoring and tailoring my vintage 61-year-old, 3rd generation wedding dress and turned it into the most beautiful heirloom dress I could have ever asked for. This dress was made in 1961 for my grandmother's wedding day. Then her daughter, my mother, wore it again in 1989 for her wedding. Since my grandmother's wedding 61 years ago, the dress was never once properly preserved or stored. It was in poor shape, to say the least. When I started planning my wedding in 2021, I really didn't entertain the idea of using my mom's wedding dress as my own because I knew it wasn't in good shape and that it was quite old. But after reading some of Oakwood Cleaner's reviews on vintage wedding dress restorations, I decided to take the dress in, and have it looked over - and I am so glad I did. From the second I walked in Oakwood Cleaner's doors, I was treated with nothing but the utmost professionalism and sincerity. They treated my vintage dress with love and reverence, as if it was their own mother's. Their team was extremely knowledgeable about everything to do with the dress, the fabric, and the structure which allowed them to manipulate and restore it to its previous beauty. Oakwood Cleaners even had an in-house seamstress, Birdy, that was able to take on my dress as another project. Since she was knowledgeable about the restoration process and how to deal with vintage fabrics, she provided expert advice and skill in fixing the structure of the dress and tailoring it to my body. This allowed me to have my vintage dress restored, tailored, and pressed all in the same building by the same experts. I cannot say enough how thankful I am for the team at Oakwood Cleaner's. They made it possible for me to wear the same dress on my wedding day that my mother wore on her wedding day and her mother before that wore on her wedding day. This meant more to me than I can possibly explain in this review. But if you're reading this review, wondering if you should take your wedding dress into Oakwood Cleaner's, please deliberate no further and go in!-
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![Katherine]()
Katherine A. Sent on 02/12/20235 out of 5 rating5.0-
Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Two daughters, Two beautiful dresses
As my twins got married within a few months of each other, I had 2 wedding dresses to preserve. After meeting the staff at Oakwood Cleaners, I felt very comfortable trusting them with two wedding dresses. They answered all of my questions and fully explained the process of preserving the dresses. The final presentation of the dresses in the boxes was beautiful. Thank You Oakwood Cleaners.As my twins got married within a few months of each other, I had 2 wedding dresses to preserve. After meeting the staff at Oakwood Cleaners, I felt very comfortable trusting them with two wedding dresses. They answered all of my questions and fully explained the process of preserving the dresses. The final presentation of the dresses in the boxes was beautiful. Thank You Oakwood Cleaners.Oakwood Cleaners's reply:
Thank you so much for taking the time to review us Katherine! I am so glad I was there to present those beautiful gowns. It means a lot for others to hear about your experience.
My best, Rhonda -
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Casey W. Sent on 11/30/20225 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Couldn’t have had a better experience!
Can't recommend Oakwood Cleaners enough for wedding dress cleaning!! My wedding dress was GROSS when I took it to them to get cleaned, stained with dirt, spray tan, makeup, and spilled wine. I honestly didn't have super high hopes about it being restored to perfection because it had been so stained throughout the day but they did it somehow! It was given back to me in pristine condition, steamed and nicely hung up so it would minimize wrinkles in the dress. It gave me even more peace of mind that they use a text number you can request updates from, respond back to any questions they have come up, or get updates on when it will be ready for pick up. It was a long wait to get back since it is hand cleaned but well worth it.Can't recommend Oakwood Cleaners enough for wedding dress cleaning!! My wedding dress was GROSS when I took it to them to get cleaned, stained with dirt, spray tan, makeup, and spilled wine. I honestly didn't have super high hopes about it being restored to perfection because it had been so stained throughout the day but they did it somehow! It was given back to me in pristine condition, steamed and nicely hung up so it would minimize wrinkles in the dress. It gave me even more peace of mind that they use a text number you can request updates from, respond back to any questions they have come up, or get updates on when it will be ready for pick up. It was a long wait to get back since it is hand cleaned but well worth it.Oakwood Cleaners's reply:
Thank you for taking the time to share your experience Casey! We are thrilled that we were able to restore our wedding dress to like new condition.
Sincerely,
Rhonda -
Quality of service
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Lise B. Sent on 09/10/20215 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Vintage wedding gown veil and lace restoration
Rhonda at Oakwood is amazing! I took my grandmother’s 100 year yellowed wedding veil to Oakwood. Not only was it beautifully restored to perfection, it was also cleaned to it’s original color. They are the experts to go to for preservation. I would highly recommend Oakwood Cleaners !!Rhonda at Oakwood is amazing! I took my grandmother’s 100 year yellowed wedding veil to Oakwood. Not only was it beautifully restored to perfection, it was also cleaned to it’s original color. They are the experts to go to for preservation. I would highly recommend Oakwood Cleaners !!Oakwood Cleaners's reply:
Thank you so much Lise for that review. I will share this our production manager as he is the master! My best, Rhonda -
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Linda T. Sent on 12/20/20215 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Nashville’s Best Wedding Gown Cleaning service!
I had my wedding on a pretty rainy day which lead to mud getting all over the bottom on my gown. I was nervous that it wouldn’t come out. But Oakwood did wonders! It looks great, I am pleased.I had my wedding on a pretty rainy day which lead to mud getting all over the bottom on my gown. I was nervous that it wouldn’t come out. But Oakwood did wonders! It looks great, I am pleased.Oakwood Cleaners's reply:
Thank you so much Linda, for taking the time to reveiw us. I am very glad we got all that mud out!
Rhonda -
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Hunter W. Sent on 12/06/20225 out of 5 rating5.0-
Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Above and beyond!
Oakwood cleaners did my alterations and cleaning/pressing before my wedding and planning dress preservation as well. Birdie, the seamstress did such a wonderful job with my dress, she was able to add in pockets to an already difficult dress and sew in some personal touches in the skirt. There were some last minute details and Oakwood handled them professionally and timely. I appreciate the care and detail they put into everything!Oakwood cleaners did my alterations and cleaning/pressing before my wedding and planning dress preservation as well. Birdie, the seamstress did such a wonderful job with my dress, she was able to add in pockets to an already difficult dress and sew in some personal touches in the skirt. There were some last minute details and Oakwood handled them professionally and timely. I appreciate the care and detail they put into everything!Oakwood Cleaners's reply:
Thank you so much for that great review Hunter! Your dress was definitely special and Birdy loved making it even more special! We can’t wait to preserve your memories!
Rhonda -
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Lisa M. Sent on 03/03/20225 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Quality, professional, service-oriented experience
The bridal gown of your precious daughter usually exceeds your idea of “budget” for obvious reasons. Preserving is of prime importance in the event the dress should be worn again. I studied the process and who was the best. I had plans to send to NYC until I learned of the accreditation of Oakwood in Nashville. They exceeded every expectation. Rhonda, the owner, attends to every detail. The dress needed small repairs which they did. It was prepared and preserved beautifully for the next generation…hope that time does not pass too quickly!The bridal gown of your precious daughter usually exceeds your idea of “budget” for obvious reasons. Preserving is of prime importance in the event the dress should be worn again. I studied the process and who was the best. I had plans to send to NYC until I learned of the accreditation of Oakwood in Nashville. They exceeded every expectation. Rhonda, the owner, attends to every detail. The dress needed small repairs which they did. It was prepared and preserved beautifully for the next generation…hope that time does not pass too quickly!Oakwood Cleaners's reply:
Thank you so much for taking the time to review us Lisa. I love that we can work with family's and brides to preserve those precious memories.
Rhonda -
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Carolyn B. Sent on 12/20/20215 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Amazing Experience and Beautiful Preservation
Let me start by saying that the ladies at Oakwood Cleaners in Nashville did a wonderful job with my wedding dress and veil. From the moment I walked in, I felt like my dress and I were in good hands. I was very apprehensive about leaving my dress anywhere, but once I understood the process, I was confident I had made the right choice. The young lady that helped me answered every question I had & explained so much that didn't even occur to me before I went in. They have an extensive inspection process to find any spots or damage - they even used a black light to find invisible spills that may not show up for years. The seamstress was also able to repair the spot that I accidentally tore with my heel and I was amazed to see how the stitches were barely visible and the hole was gone. I wouldn't have ever known if I wasn't the one to put it there lol! My dress also had some spray tan on the top and dirt around the train. They said they couldn't guarantee that it all would come out, but it looks as good as new now! I can't believe how clean it is! The preservation box is heavy duty and I'm even able to open it to look at it when I get it home. They even gave me a pair of white gloves so I can touch my dress once I get it home. I'm so excited to show my family when they get here for Xmas- and maybe one day I can pass it along to the next generation to be loved again. Overall my experience was excellent and totally worth every penny. Highly recommended!Let me start by saying that the ladies at Oakwood Cleaners in Nashville did a wonderful job with my wedding dress and veil. From the moment I walked in, I felt like my dress and I were in good hands. I was very apprehensive about leaving my dress anywhere, but once I understood the process, I was confident I had made the right choice. The young lady that helped me answered every question I had & explained so much that didn't even occur to me before I went in. They have an extensive inspection process to find any spots or damage - they even used a black light to find invisible spills that may not show up for years. The seamstress was also able to repair the spot that I accidentally tore with my heel and I was amazed to see how the stitches were barely visible and the hole was gone. I wouldn't have ever known if I wasn't the one to put it there lol! My dress also had some spray tan on the top and dirt around the train. They said they couldn't guarantee that it all would come out, but it looks as good as new now! I can't believe how clean it is! The preservation box is heavy duty and I'm even able to open it to look at it when I get it home. They even gave me a pair of white gloves so I can touch my dress once I get it home. I'm so excited to show my family when they get here for Xmas- and maybe one day I can pass it along to the next generation to be loved again. Overall my experience was excellent and totally worth every penny. Highly recommended!Oakwood Cleaners's reply:
Hi Carolyn. Thank you so very much for taking the to let others know how we take care of wedding dresses! How special to show it to your family at Christmas.
My best,
Rhonda -
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Jackie H. Sent on 02/01/20215 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Oakwood is the best! I never have to worry about the care my garments receive.
I’ve been using Oakwood for over 3 years and have never had a problem.I’ve been using Oakwood for over 3 years and have never had a problem.Oakwood Cleaners's reply:
Thank you so much for taking the time to review us Jackie. We really appreciate you and look forward to continuing to help you with your cleaning needs! ~Rhonda -
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Melissa F. Sent on 12/20/20215 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Wonderful experience
Oakwood Cleaners delivered exceptional service from the moment I arrived until my wedding gown preservation was complete. I was amazed at how clean they were able to get the bottom of my dress which was quite dirty from our outside ceremony. I would absolutely recommend Oakwood Cleaners.Oakwood Cleaners delivered exceptional service from the moment I arrived until my wedding gown preservation was complete. I was amazed at how clean they were able to get the bottom of my dress which was quite dirty from our outside ceremony. I would absolutely recommend Oakwood Cleaners.Oakwood Cleaners's reply:
Thank you so much Melissa, for taking the time to review us. I am so glad we were able to clean the bottom of your dress from you outside ceremony. Best wishes for a wonderful future.
Rhonda -
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M J C. Sent on 11/02/20205 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
LOVE Oakwood Cleaners
Oakwood cleaners is friendly and professional. They offer pick up and delivery service which is extremely convenient. They are very communicative. They are amazing cleaners!!
They have been able to remove stains I have worked on for years. They also do a beautiful job with our linens. I would highly recommendOakwood cleaners is friendly and professional. They offer pick up and delivery service which is extremely convenient. They are very communicative. They are amazing cleaners!!
They have been able to remove stains I have worked on for years. They also do a beautiful job with our linens. I would highly recommendOakwood Cleaners's reply:
Thank you so much for your kind words and taking the time to review us. It makes us so happy to be able to restore garments, households and wedding gowns to like new condition! ~Rhonda -
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Claudia B. Sent on 11/04/20205 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Totally welcoming and professional
This will be my go to cleaners going forward. Total prosThis will be my go to cleaners going forward. Total prosOakwood Cleaners's reply:
Thank you Claudia for your kind words! I am so glad your are happy with the beautiful blouses you brought in. We look forward to helping you again. ~Rhonda -
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Te Coleman Sent on 10/26/20205 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Oakwood Cleaners
First time I have used them since. Under new management.
Was very pleased with jacket and customer service.First time I have used them since. Under new management.
Was very pleased with jacket and customer service.Oakwood Cleaners's reply:
Thank you for taking the time to review us. We are so glad we were able to help you and that you were please with our customer service. ~Rhonda -
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David L. Sent on 10/19/20205 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Great service from a great staff!
This business provides free pickup and delivery, weekly billing, great cleaning and a courteous and friendly staff.This business provides free pickup and delivery, weekly billing, great cleaning and a courteous and friendly staff.Oakwood Cleaners's reply:
Hi David. Thank you so much for taking the time to let others know about our services. We appreciate your 5 star review! ~Rhonda -
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J Simpkins Sent on 10/18/20225 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Wedding dress cleaning & preservation
Oakwood did an excellent job on my daughter's wedding dress! Rhonda thoroughly explained the wedding gown preservation process from beginning to end and how to safely store and maintain the gown in the years to come. Rhonda and her employees are so very knowledgeable, professional, and patient. Oakwood will take the utmost care of your precious wedding gown. I highly recommend them.Oakwood did an excellent job on my daughter's wedding dress! Rhonda thoroughly explained the wedding gown preservation process from beginning to end and how to safely store and maintain the gown in the years to come. Rhonda and her employees are so very knowledgeable, professional, and patient. Oakwood will take the utmost care of your precious wedding gown. I highly recommend them.Oakwood Cleaners's reply:
Hi J! Thank you so much for taking the time to review us! Your daughters dress is so beautiful and I am so glad I was there to present it to you. Your review will certainly help other while they are deciding what to do with their wedding dress.
Sincerely, Rhonda -
Quality of service
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