Nightstar Chicago Limo Reviews
Reviews
We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.
4.8 out of 5 rating
4.8
Excellent
55 reviews
Recommended by 96% of couples
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Quality of service 4.8 out of 5 rating4.8
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Average response time 4.8 out of 5 rating4.8
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Professionalism 4.8 out of 5 rating4.8
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Value 4.7 out of 5 rating4.7
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Flexibility 4.8 out of 5 rating4.8
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Georgiana Sent on 04/20/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Want to have the best limo and a great driver ? Give them a call..i recommend it. -
Quality of service
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Shola Sent on 04/16/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Just Wonderful!
Great limos at a great price. -
Quality of service
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Kaha Sent on 04/09/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had our wedding with them and also our rides to the airport for our honeymoon.
Everything went perfect and our drivers were very nice. -
Quality of service
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Jasmine Sent on 04/07/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect! Limo Came stocked with drinks and decorations. -
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Abiola Sent on 04/03/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Eerything is well coordinated and well communicated. limousine was spotless inside and out and very well equiped. would not hesitate to book with them again for any special occasion.....weddings, graduation or just a party night out. -
Quality of service
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Cacatila Sent on 04/03/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
To our fellow wedding couples.
Look no further as you have found your limo company.
Newer limos with reasonable prices. -
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Mateas Sent on 03/11/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Pure perfection on time service from a driver that was awesome. -
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George Sent on 03/04/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The only company that has a 2 hour min rental for a wedding...granted it was for a Sunday but still.
Thank you for everything. -
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Jeremy Sent on 03/03/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Punctual and very professional driver with a good looking limo. -
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Loredana Sent on 02/22/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Had a wedding in the city and contracted Nightstar limo for their services. Loved their punctuality and professionalism. -
Quality of service
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Sebastian Sent on 02/13/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had a wheel chair for my mother and they didnt care if we brought it along for the ride.
The driver helped us with it the whole entire time. -
Quality of service
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Jabeleen Sent on 01/12/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Worth every penny and it wasn't expensive at all.
Very reasonable prices and the service was awesome. All the other companies have outrageous prices with extra fees left and right. -
Quality of service
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Pete Sent on 11/21/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This company is first class all the way!! I was able to get a quote and make the reservation and pay a deposit with absolutely no problems, no if's and's or but's. They were very attentive and flexible to my needs ( I needed an extended charter ). Our driver James was simply the BEST!! He was on time all the time and very patient with our needs ( including going to Michigan Ave at the beginning of the Christmas Parade ). Anyone needing a limo for ANY reason cannot do better than to use Nightstar!!!! -
Quality of service
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Kai Sent on 02/09/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Working with Nightstar was so easy and professional! They confirmed all of the details and emailed the information. Our driver Mark arrived 15 minutes early, communicated everything clearly, was very flexible and such a nice guy. Super clean, brand new fabulous stretch limo. I absolutely recommend their superior service and reliability. VERY happy with our experience. -
Quality of service
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Erin Sent on 09/15/20155 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
WOW!!!!! Don't be concerned that Nightstar Limo doesn't have tons of reviews.... because I was a little hesitant and WOW they delivered. I ended up booking my wedding and then my matron of honor booked them for my Bachelorette party. Every experience was exceptional! They were early every time, most importantly on my wedding day when the driver arrived 30 whole minutes early. Not much can put a bride's mind at ease more than that. The party bus we were sent was clean and well decorated and well stocked with drinks. I am SO HAPPY with Nightstar Limo and would definitely recommend them and plan to use them for any future transportation needs I could have!! -
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Roger Sent on 03/12/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A pleasure to deal with.
Professional service at a decent price. -
Quality of service
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Antonia Sent on 02/02/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding in January is no fun but everything went well.
Kudos to our driver (Daniel ) for keeping up with us and all our destinations.
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Quality of service
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Lamya Sent on 01/30/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Big day...the day you dream about all of your life.
It went great...no trouble at all.
Limo was nice as well was the driver ( Daniel ) .
I would truly recommend them to my friends. -
Quality of service
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Rosado Sent on 01/26/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Very professional and very good prices.
From start to end they were awesome.
Emails are being responded with a few hours or less. -
Quality of service
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Hamish Sent on 01/01/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I've rented 3 limos thru out my life.
So far my kids enjoyed this one the Best.
i will rent again from you when my other kid turns 16 for her Sweet 16. -
Quality of service
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Topaila Sent on 12/29/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A friend recommended them and i was pleased with their service.
Driver was good. Helped getting the ladies in and out of the limo and made sure everything was going ok. -
Quality of service
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Lela Sent on 12/28/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Decorations, champagne, drinks, flowers and many more is what this company offers in their wedding package.
Great service at a great price. -
Quality of service
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Antalia Sent on 11/29/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Good limos and very courteous drivers.
It makes a big difference on your wedding day. -
Quality of service
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Maritza Sent on 11/21/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Everything was done wonderfully from beginning to end. Arranging the service was convenient and the driver came promptly. Excellent service all the way around. An absolute referral for future customers! Thank you -
Quality of service
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Sebastian Sent on 09/20/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
These people know how it's done best. Fast, accurate response time, email confirmations.
I will use them again when the time comes.
Good job and thank you again. -
Quality of service
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User1815637 Sent on 09/17/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Being new to renting a limo Daniel has been more than helpful.
Knowledgeable in the business Daniel quickly pointed me to the right limo and the right package.
And trust me i have called around for prices.
Thanks Nightstar Chicago limo for making my wedding day more special. -
Quality of service
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Radi Sent on 02/04/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
If you have 15 pass or less get the Ford Expedition SUV limo.
It was wonderfull and a good driver on it too. -
Quality of service
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Daniel Sent on 01/07/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Their package is simple yet efficient.
Full stocked bar,Champagne on ice,Decorations and a Just married sign.
Thats what made me go with them and also their proffesionalism.
Thank you -
Quality of service
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Stanley Sent on 07/17/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Very good company.
Driver was impressive and a good cook i hear.
Thank you guys . -
Quality of service
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Jessica Sent on 07/11/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The driver was very punctual and the limo was awesome.
Our limo was nice and the ride was smooth.Nightstar Limousine was everything you expect from a professional transportation company.
Best regards,
Jessica -
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Ellie Sent on 07/11/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Daniel the owner is on top of a lot of limo companies out there.
he really wants to help you with whatever your needs are.
My wedding went as smooth as it can be.
Thank you very much... -
Quality of service
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Luis Sent on 06/22/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A pleasure to work with.
Thank you for your wonderfull service. -
Quality of service
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Laura Sent on 02/19/20184.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
Five stars for this wonderful company and their super nice driver. -
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Jennfier Sent on 02/14/20184.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
I reserved a Limousine with Nightstar for a wedding party and I had a great experience with this company.
I used Wedding wire to get quotes from several limousine companies in and around Chicago and received a straightforward quote within 24 hours from Nightstar Limo. They didn't try to force me to buy extra services or get me on the phone to do a hard sell. I really appreciated that. When I did decide to go with Nightstar limo, the reservation process was easy, the agent on the phone answered all my questions and was very polite and courteous.
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Quality of service
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Dominic Sent on 02/12/20184.9 out of 5 rating4.9
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
After maybe 20 emails of back and forth..i had a lot of questions..i booked them and could not be more happy. -
Quality of service
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Amber Sent on 01/25/20184.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They were willing to work with me with all the things i had in my mind.
I called at the beginning being clueless on how to rent a limo but Daniel was very patient and explained everything. -
Quality of service
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Belinda Sent on 01/21/20184.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
My overall experience with them was great,from booking (Simple process ) to the actual limo ride, everything was cool. -
Quality of service
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Jessica Sent on 01/19/20184.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
I am happy to see a company that even after the job is done they still call to make sure everything was as planned.
Thank you guys for being there for us and this review is for you. -
Quality of service
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Bianca Sent on 01/13/20184.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
Loved the service they provided along with the awesome stretch limo.
We had a small wedding very far from the city and they didn't care about the extra miles of drive. -
Quality of service
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Amelia Sent on 01/06/20184.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
Wonderful company.....Hired them for a wedding and they send down a beautiful 10 pass stretch limo decorated and with a "just married sign" Thank you ..you deserve this 5 star review. -
Quality of service
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Gigilini Sent on 01/27/20164.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The have it all.
We have rented a beautiful Ford Expedition SUV limo that came with everything as promised. Thank you -
Quality of service
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Viata Sent on 11/20/20144.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They arrived 15 min early and catered to my every need.
I was freaking out a little bit that day but the driver hold his ground perfectly.
Pictures came out fabulous and everything was nice. -
Quality of service
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David Sent on 11/18/20144.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
Beautiful limo cars. They were extremely professional, showed up early, clean, reliable and wonderful to have something different. -
Quality of service
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Nick Sent on 07/05/20114.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Prices are very reasonable.
And beautifull cars and awesome drivers.
My wedding day was the best and they really contribute at it and also the reception site.
Thank god everything went ok. -
Quality of service
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Kathy Sent on 05/19/20114.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
Wedding days can be stressfull,but not from these guys.
Wonderfull service with a awesome driver who did exactly what we told them.
Thank you Nightstar Limousine. -
Quality of service
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Auras Sent on 05/18/20114.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
Yes i will gladly leave a review for your service.
Everything was as promised from decorations to the beautifull limo we had.
Glad i chosed you guys.
Thank you for your wonderfull service. -
Quality of service
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Amanda Sent on 05/18/20114.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
The limo was a beautiful white SUV limousine. The driver was dressed for the occasion. He was professional and on time. He had champaigne in the limo on ice ready for us. It was a great experience -
Quality of service
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Danielsky Sent on 02/08/20184.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4.5 out of 5 rating4.5
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
Out of a lot of limo companies and trust me they are a few, they seem to care about their customers the most.
On time and awesome limos. -
Quality of service
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Amelia Sent on 02/05/20184.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
For other couples out there, look no further,Daniel the owner is the best and knows a lot about the business. -
Quality of service
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Lucas Sent on 01/30/20164.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4.5 out of 5 rating4.5
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
Booked the limo ONE DAY before my joint birthday with my girlfriend at 10pm. No issues. Solid price, solid everything.
Daniel, the sickest driver ever, showed up pretty promptly and he was super cool with all of my guests. Got us exactly where we needed to go quick. He was so quick that in fact when my time limit was close to expiring, he made sure I got back in time. I recommend getting that driver if you can, he's awesome.
The BEST customer service and driver I've had from a driving service, and just in general these guys were always amazing with it. Price is what it is, but the limo was big enough for about 14 people. -
Quality of service
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Thomas Sent on 09/16/20144.8 out of 5 rating4.8
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
Like other people said their Ford Expedition SUV limo is Great.
We had a simple wedding yet nice.
And Nightstar Limo made our transportation a bliss. -
Quality of service
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Stephanie Sent on 10/27/20104.8 out of 5 rating4.8-
Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 4.5 out of 5 rating4.5
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The reason I chose Night Star is because they were the ONLY company that would charge me hourly, even after I uttered the words WEDDING.
When I called, I explained that everytime I say the word 'wedding' other vendors would automatically put me at the 3 hour rate (plus all the extras) but all I needed was 2 hours to drive around and take pictures with my husband and our kids, 5 of us total (including the photographer). Daniel was great! He gave me the hourly rate and that was that. We were so thrilled that he was willing to work with us that we ended up using Night Star for the town car to the airport the next day and the town car home from the airport. Very professional and curtious!
Now, don't let me mislead you, we didn't get the 'red' carpet, or the champaigne in the limo, or the 'just married' sign but that is NOT what we NEEDED, but for $60 an hour (plus gratuity) it was exactly what we WANTED!!
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Quality of service
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Lisa Sent on 04/23/20132.7 out of 5 rating2.7
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Quality of service 3.5 out of 5 rating3.5
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Average response time 2 out of 5 rating2.0
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Professionalism 3.5 out of 5 rating3.5
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Value 0.5 out of 5 rating0.5
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Flexibility 4 out of 5 rating4.0
Where to start....initially, when we booked this company - all seemed good. A week before hand we called to verify the info and finalize payment. The gentleman on the phone was rude, he couldn't find any of our wedding details (pick-up times, locations etc) and he informed us that we had to wait until our wedding day to pay which was what we didn't wanna have to do. The limo didn't have any decorations on it and seemed to be an older model. It was clean and stocked with beverages as described. The inside of the limo was ok....nothing too fancy but the tinting on the windows was peeling off and definitely made a poor impression of this company's "pride of ownership". The only thing we really liked about this service was our driver. He was professional, friendly and competent. -
Quality of service
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Tracy Sent on 08/26/20102.1 out of 5 rating2.1
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Quality of service 1 out of 5 rating1.0
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Average response time 3 out of 5 rating3.0
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Professionalism 3.5 out of 5 rating3.5
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Value 1.5 out of 5 rating1.5
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Flexibility 1.5 out of 5 rating1.5
When I contacted this vendor they informed they di take credit card as a form of payment......PAYMENT not just deposit. The morning of my wedding they were looking for a payment of $600+ they waited until the morning of to tell us they dont take credit card for the entire amount but, only for the deposit which by the way they never even ran the deposit. When I signed the contract with them I had some questions and had a horrible time getting the to contact me back (should have been my first red flag!) They we gave them cash the day of the wedding and the driver then tells my father they do take credit card so my father not knowing we had given them cash gives them, a credit card to run! Make up your minds do you take credit card or NOT!!!! The limo was nice from the outside but, pretty banged up on the inside, some of the glass holders were broke and the seats were torns and scratched up, when paying for a 15 person excursion limo you would think it would be perfect inside. The only good thing I can say, is they were on time. -
Quality of service
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Chrissy Sent on 06/07/20211 out of 5 rating1.0-
Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Left the BRIDE and Groom High and Dry
Brides and Grooms BEWARE! Just this past Saturday, my new sister-in-law was set and scheduled with this company for her WEDDING DAY! An hour and half before they were suppose to come and pick up the groomsmen and bring them to the venue, THEY CANCELED!!! CANCELED! They canceled because they said that the limo was in the shop. The killer is, they had no back up plan or way to fix this by sending another car, calling another company to step in.... NOTHING. Further... this limo was in the shop days before the event, so they had plenty of time to come up with a back up plan should something happen.
I am absolutely disgusted with the company and the fact that they just left a bride hours before her big day high and dry with no transportation and nothing more and than am "I'm sorry". She did not deserve this nor does any bride deserve to be treated like this on their wedding day. The look on her face was shear heart break and I could not stand by and not warn others of how unprofessional this company was bc this is a HUGE part of their business. I have never heard of this happening to anyone and with so many other options out there, I beg that you go somewhere else. A true test of the character and integrity of company is how they treat their patron when unexpected things happen and this was was a very true picture of how this company may treat you if something happens. Go some where else!!! -
Quality of service
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