New York Trolley Company Reviews
View more informationReviews
4.7 out of 5 rating
4.7 Very good
4.7 out of 5 rating
42 Reviews
93% recommend it
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Quality of service 4.6 out of 5 rating
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Average response time 4.7 out of 5 rating
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Professionalism 4.6 out of 5 rating
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Value 4.6 out of 5 rating
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Flexibility 4.7 out of 5 rating
Awards
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User photos
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Featured
Aidan Z. Sent on 06/03/20225 out of 5 rating-
Quality of service 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Fantastic Experience
We absolutely loved working with the NY Trolley Company. We booked them for services between our hotel in Downtown Brooklyn to our Venue in Williamsburg. They were extremely flexible with the schedule and an absolute pleasure to work with.
Our drivers were Reggie and Daniel, and they both were fantastic. They both assisted our family in getting on/off the trolley, and even held up traffic so we could take a few photos on board. Highly recommend them and the NYTC team.We absolutely loved working with the NY Trolley Company. We booked them for services between our hotel in Downtown Brooklyn to our Venue in Williamsburg. They were extremely flexible with the schedule and an absolute pleasure to work with.
Our drivers were Reggie and Daniel, and they both were fantastic. They both assisted our family in getting on/off the trolley, and even held up traffic so we could take a few photos on board. Highly recommend them and the NYTC team. -
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Ellie Sent on 12/05/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Trolley fun!
Our wedding was “historic,” so we needed something other than regular limos. I’m so happy I found this trolley company! They were absolutely amazing: our driver was super laid back, a total sweetheart, and he played the best music for us while we danced inside under the color lights! The trolley trip was definitely the funnest part of the otherwise classic ceremony and dinner and we couldn’t be more grateful to the trolley company for all the fun! Definitely recommended!Our wedding was “historic,” so we needed something other than regular limos. I’m so happy I found this trolley company! They were absolutely amazing: our driver was super laid back, a total sweetheart, and he played the best music for us while we danced inside under the color lights! The trolley trip was definitely the funnest part of the otherwise classic ceremony and dinner and we couldn’t be more grateful to the trolley company for all the fun! Definitely recommended! -
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Dajana G. Sent on 05/03/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Such a fun ride!
We used NY Trolley Company for our bridal party transportation for our wedding and it was a hit! The trolley was clean and our driver Reggie was kind and right on schedule. We communicated with David in order to book the trolley and he was also very efficient and quick to answer our questions. It was a really fun way to get around and it looked great in photos! Highly recommend using NY Trolley company for your wedding.We used NY Trolley Company for our bridal party transportation for our wedding and it was a hit! The trolley was clean and our driver Reggie was kind and right on schedule. We communicated with David in order to book the trolley and he was also very efficient and quick to answer our questions. It was a really fun way to get around and it looked great in photos! Highly recommend using NY Trolley company for your wedding.New York Trolley Company's reply:
Thank you for the review and choosing us to be a part of your special day! So glad you enjoyed the trolley. -
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Melissa D. Sent on 03/25/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Perfect for Wedding Day transportation!
Highly recommend NY Trolley for wedding day transportation! They were quick to reply to emails, reasonably priced, and our driver took great care of us. He was helpful with my dress, encouraged us to turn the music up, and navigated the narrow streets of Hoboken with ease. He even helped one of the bridal party carry the stroller onto the trolley. There was plenty of room for our whole bridal party and family members. Some of my favorite wedding memories were enjoying drinks on the trolley after the ceremony.Highly recommend NY Trolley for wedding day transportation! They were quick to reply to emails, reasonably priced, and our driver took great care of us. He was helpful with my dress, encouraged us to turn the music up, and navigated the narrow streets of Hoboken with ease. He even helped one of the bridal party carry the stroller onto the trolley. There was plenty of room for our whole bridal party and family members. Some of my favorite wedding memories were enjoying drinks on the trolley after the ceremony.-
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Matt H. Sent on 10/07/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Top notch service!
We hired The New York Trolley Company to help with transportation on our wedding day, and to provide our family and guests with a fun way to travel to and from our events. They were excellent in communication prior to the day, and never left us with any doubt that they were the right company to have hired. On the wedding day, our driver Reynaldo was absolutely amazing. He was very communicative and beyond punctual. He followed all of our directions, listened to our questions, and went above and beyond to make sure our day was extra special. There's always something that goes unplanned on a wedding day, and Reynaldo rolled with any changes and made us feel 100% at ease. The professionalism and friendliness was top notch. All of our guests, family, and wedding party had nothing but compliments for the service of New York Trolley Company and Reynaldo. Thank you, thank you, thank you!
We hired The New York Trolley Company to help with transportation on our wedding day, and to provide our family and guests with a fun way to travel to and from our events. They were excellent in communication prior to the day, and never left us with any doubt that they were the right company to have hired. On the wedding day, our driver Reynaldo was absolutely amazing. He was very communicative and beyond punctual. He followed all of our directions, listened to our questions, and went above and beyond to make sure our day was extra special. There's always something that goes unplanned on a wedding day, and Reynaldo rolled with any changes and made us feel 100% at ease. The professionalism and friendliness was top notch. All of our guests, family, and wedding party had nothing but compliments for the service of New York Trolley Company and Reynaldo. Thank you, thank you, thank you!
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Shannon C. Sent on 10/09/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Trolley was one of the best parts of our wedding!!
NY Trolley Co was one of the best parts of our wedding!! We loved being able to show Brooklyn off to our guests, and our driver was so kind and accommodating. Thank you— would highly recommend NY Trolley Co!NY Trolley Co was one of the best parts of our wedding!! We loved being able to show Brooklyn off to our guests, and our driver was so kind and accommodating. Thank you— would highly recommend NY Trolley Co! -
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Jennifer B. Sent on 10/23/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Practical and fun transport option!
We're so happy we hired New York Trolley Co. for our 10/1 wedding. They were super accommodating with our very detailed itinerary, and Daniel was a very friendly and professional driver. The trolley was a great way for me (the bride) to travel with my huge dress, but there was plenty of space for everyone else in the wedding party as we went from getting-ready location, to first-look photos, to the venue. Plus, it was a great shuttle option to offer guests who stayed in our blocked hotels. Definitely consider the trolley as a unique, fun, reliable transport option for your big day!We're so happy we hired New York Trolley Co. for our 10/1 wedding. They were super accommodating with our very detailed itinerary, and Daniel was a very friendly and professional driver. The trolley was a great way for me (the bride) to travel with my huge dress, but there was plenty of space for everyone else in the wedding party as we went from getting-ready location, to first-look photos, to the venue. Plus, it was a great shuttle option to offer guests who stayed in our blocked hotels. Definitely consider the trolley as a unique, fun, reliable transport option for your big day! -
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Vanesia C. Sent on 05/18/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great👍would definitely recommend and use again!
Different experience and we loved it. Very accommodating! Ask for Reggie, kind and professional.Different experience and we loved it. Very accommodating! Ask for Reggie, kind and professional. -
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Brooke B. Sent on 01/21/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Best driver and experience
We searched for weeks for the perfect trolley for our wedding. Wedding trolleys are expensive because they're white. We decided to go with NY Trolley company because they are your authentic trolley and built to have fun! They are traditional red and green and they make any bride stand out! Our driver Raynaldo was the best!! He hung up a just married sign inside the trolley and had a playlist ready for us. Use them for any event!!We searched for weeks for the perfect trolley for our wedding. Wedding trolleys are expensive because they're white. We decided to go with NY Trolley company because they are your authentic trolley and built to have fun! They are traditional red and green and they make any bride stand out! Our driver Raynaldo was the best!! He hung up a just married sign inside the trolley and had a playlist ready for us. Use them for any event!! -
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Jacqueline D. Sent on 10/25/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
awesome and different
NY Trolley Company was a life saver for us on our wedding day. We needed transportation to our reception for close relatives and bridal party, lots of kids. After the church ceremony there as a time gap of about 1.5 hours and we needed to take some photos in between. The Trolley was perfect to keep everyone together and entertained while we took photos. The driver played music during the ride and he coordinated very well with my hotel which had our champagne and drinks for the kids. When my new husband and I got on (we were the last ones on) it was like a party on wheels. Everyone was comfortable and happy which is what we needed.
The company was very responsive and followed up with me for details before the wedding, which I really appreciated. The driver Reynaldo was awesome, he arrived an hour early. I saw him when I was leaving the hotel and he was so happy, he said I’m early! I was surprised but relieved to see him there.
Super fun and affordable idea. I was looking into private cars and I thought it was pricey and no point since everyone would be in different cars, this option created a mini party before our cocktail hour. It was very roomy too, we invited some extra folks on so as not to separate from their dates and some of my older guests.
We received many compliments and thank yous for inviting them on.NY Trolley Company was a life saver for us on our wedding day. We needed transportation to our reception for close relatives and bridal party, lots of kids. After the church ceremony there as a time gap of about 1.5 hours and we needed to take some photos in between. The Trolley was perfect to keep everyone together and entertained while we took photos. The driver played music during the ride and he coordinated very well with my hotel which had our champagne and drinks for the kids. When my new husband and I got on (we were the last ones on) it was like a party on wheels. Everyone was comfortable and happy which is what we needed.
The company was very responsive and followed up with me for details before the wedding, which I really appreciated. The driver Reynaldo was awesome, he arrived an hour early. I saw him when I was leaving the hotel and he was so happy, he said I’m early! I was surprised but relieved to see him there.
Super fun and affordable idea. I was looking into private cars and I thought it was pricey and no point since everyone would be in different cars, this option created a mini party before our cocktail hour. It was very roomy too, we invited some extra folks on so as not to separate from their dates and some of my older guests.
We received many compliments and thank yous for inviting them on. -
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Greg Sent on 09/22/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great Service
We used NY trolley co to shuttle between a few hotels and our venue in September and could not have been happier. The driver, James, was very attentive to the passengers. Working with David to set up the schedule and the route was also great and he was very flexible with any requests and quick to respond to questions. Overall, highly recommend New York Trolley CoWe used NY trolley co to shuttle between a few hotels and our venue in September and could not have been happier. The driver, James, was very attentive to the passengers. Working with David to set up the schedule and the route was also great and he was very flexible with any requests and quick to respond to questions. Overall, highly recommend New York Trolley Co -
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Kendra Sent on 10/09/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
One less thing to think about
NY Trolley was an easy decision for our wedding day in NYC. They were so helpful in getting our bridal party around town for photos and then all of our guests to the venue. We just gave them our scheduled for the day and they got everyone to the right places on time. The trolley was much more fun than a traditional bus and it looks great in photos, too - its very well-kept. Booking them was so easy, David was always available for our questions, and they allow you to put the tip in the invoice so its one less thing to think about on your big day. I would hire them again without reservation.NY Trolley was an easy decision for our wedding day in NYC. They were so helpful in getting our bridal party around town for photos and then all of our guests to the venue. We just gave them our scheduled for the day and they got everyone to the right places on time. The trolley was much more fun than a traditional bus and it looks great in photos, too - its very well-kept. Booking them was so easy, David was always available for our questions, and they allow you to put the tip in the invoice so its one less thing to think about on your big day. I would hire them again without reservation. -
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Marcy Sent on 06/25/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We loved NY Trolley Co
NY Trolley provided transportation from Downtown Brooklyn to the Picnic House in Prospect Park. Our guests loved the service! The drivers were very kind and competent and made for a fun and festive start and finish to our gorgeous wedding!NY Trolley provided transportation from Downtown Brooklyn to the Picnic House in Prospect Park. Our guests loved the service! The drivers were very kind and competent and made for a fun and festive start and finish to our gorgeous wedding! -
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Brittni M. Sent on 07/01/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Best Way To Travel For Wedding!!!
This was the best and most fun way to travel from our hotel to the church then back to our venue. We were able to take great photos on the trolley, it fit all the bridesmaids, parents and groomsmen and Alan was the best driver who let us play our own music. I would HIGHLY recommend!This was the best and most fun way to travel from our hotel to the church then back to our venue. We were able to take great photos on the trolley, it fit all the bridesmaids, parents and groomsmen and Alan was the best driver who let us play our own music. I would HIGHLY recommend! -
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Elizabeth Sent on 04/27/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Our guests loved this experience!
Wonderful experience with New Trolley Company taking my husband and I and our 39 guests from our ceremony in Central Park, down to Times Square, and over to Long Island City for our reception.Wonderful experience with New Trolley Company taking my husband and I and our 39 guests from our ceremony in Central Park, down to Times Square, and over to Long Island City for our reception. -
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Nicole K. Sent on 01/12/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Everything was perfect!
We used them for our wedding weekend in Brooklyn in December 2018. The drivers were on time, the trolleys were so cute and clean, and the drivers could not have been nicer. The music they played was great too! It was easy to communicate and go through the experience. Would definitely hire them again!We used them for our wedding weekend in Brooklyn in December 2018. The drivers were on time, the trolleys were so cute and clean, and the drivers could not have been nicer. The music they played was great too! It was easy to communicate and go through the experience. Would definitely hire them again! -
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Cheryl Sent on 08/23/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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New York Trolley was the upmost professional and AMAZING VENDOR. David was extremely responsive and we would give New York Trolley a thousand stars if we could. The Trolley arrived perfectly and on TIME! Just an overall delight to work with David and I would HIGHLY recommend for not only weddings but for any event.New York Trolley was the upmost professional and AMAZING VENDOR. David was extremely responsive and we would give New York Trolley a thousand stars if we could. The Trolley arrived perfectly and on TIME! Just an overall delight to work with David and I would HIGHLY recommend for not only weddings but for any event. -
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Kathryn Sent on 12/13/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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I would highly recommend New York Trolley to anyone looking for an alternative to a party bus or limo for their wedding transportation needs. The company was very easy to work with and answered all my questions prior to my renting the trolley for our December wedding. The driver, Reynaldo, arrived early and was incredibly professional and attentive the day of. The trolley was a really great addition to our wedding. It made for an awesome backdrop for pictures. We were able to play music the entire time off our iPhones through the trolley's speakers, which created a great atmosphere, and our bridal party loved the space it provided - no one was crammed together.I would highly recommend New York Trolley to anyone looking for an alternative to a party bus or limo for their wedding transportation needs. The company was very easy to work with and answered all my questions prior to my renting the trolley for our December wedding. The driver, Reynaldo, arrived early and was incredibly professional and attentive the day of. The trolley was a really great addition to our wedding. It made for an awesome backdrop for pictures. We were able to play music the entire time off our iPhones through the trolley's speakers, which created a great atmosphere, and our bridal party loved the space it provided - no one was crammed together. -
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Lisa Sent on 06/02/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing company. We loved NY Trolley Company! David was super nice and easy to deal with in setting up the pick up/drop off of guests from hotels to venue and back. Our driver James was very nice and a great driver, our guests felt very safe & enjoyed the classic ride! Plus, one of our guests lost their wallet on the trolley & they found it and helped get it back to him. So wonderful overall! Hire them now!!Amazing company. We loved NY Trolley Company! David was super nice and easy to deal with in setting up the pick up/drop off of guests from hotels to venue and back. Our driver James was very nice and a great driver, our guests felt very safe & enjoyed the classic ride! Plus, one of our guests lost their wallet on the trolley & they found it and helped get it back to him. So wonderful overall! Hire them now!! -
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Amanda Sent on 10/29/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
NY Trolley Co was a great choice for getting our guests to the Ceremony in Central Park and then to our reception in Chelsea. It worked out perfect, our drivers were professional, were on time and were very friendly. We were able to serve our guests a few drinks as we made our way across Manhattan and We have some fantastic pictures from the trolley. So happy we picked them for our wedding. Thanks.NY Trolley Co was a great choice for getting our guests to the Ceremony in Central Park and then to our reception in Chelsea. It worked out perfect, our drivers were professional, were on time and were very friendly. We were able to serve our guests a few drinks as we made our way across Manhattan and We have some fantastic pictures from the trolley. So happy we picked them for our wedding. Thanks. -
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Ashley Sent on 08/19/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
NY Trolley Co really made our wedding day fun and memorable! They were a pleasure to work with. They provided constant communication, showed up on time, and the driver was fantastic in dealing with our rowdy crew after our wedding ceremony. We couldn't ask for better service, and we highly recommend people to book them for weddings. Our guests had the time of their lives, and the cost was very reasonable, much cheaper than booking limos and in our opinion a lot more fun! Thanks NY Trolley Co for giving us wonderful transportation on our wedding day.NY Trolley Co really made our wedding day fun and memorable! They were a pleasure to work with. They provided constant communication, showed up on time, and the driver was fantastic in dealing with our rowdy crew after our wedding ceremony. We couldn't ask for better service, and we highly recommend people to book them for weddings. Our guests had the time of their lives, and the cost was very reasonable, much cheaper than booking limos and in our opinion a lot more fun! Thanks NY Trolley Co for giving us wonderful transportation on our wedding day. -
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User2493433 Sent on 01/04/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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My husband and I couldn't have been happier with this service. We had a vintage themed wedding and wanted a mode of transportation to match. It was a bit of a splurge for us, but we both agreed it was well worth it. It made our wedding day extra special, and the trolley looked lovely in our photos. We used it to shuttle both our wedding party and the guests back and forth from the hotel to our venue. Our guests absolutely loved it, and it was a lot of fun to have everyone together. Dave made the booking process easy and answered all our questions. The driver, Reynaldo, was prompt and courteous. They were also very flexible (let us decorate the trolley with a "Just Married" sign, bring on food and drink, etc.) Their sound system even worked with my iPhone, so we could play my wedding playlist through the speakers!My husband and I couldn't have been happier with this service. We had a vintage themed wedding and wanted a mode of transportation to match. It was a bit of a splurge for us, but we both agreed it was well worth it. It made our wedding day extra special, and the trolley looked lovely in our photos. We used it to shuttle both our wedding party and the guests back and forth from the hotel to our venue. Our guests absolutely loved it, and it was a lot of fun to have everyone together. Dave made the booking process easy and answered all our questions. The driver, Reynaldo, was prompt and courteous. They were also very flexible (let us decorate the trolley with a "Just Married" sign, bring on food and drink, etc.) Their sound system even worked with my iPhone, so we could play my wedding playlist through the speakers! -
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Clare Sent on 07/10/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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We used NY trolley for our wedding. We hired two buses for 70 people. The drivers were fun and personable. Buses were really clean and everyone had a great time. Dave was really cool, professional and easy to work with. Would definitely recommend. People had a blast!We used NY trolley for our wedding. We hired two buses for 70 people. The drivers were fun and personable. Buses were really clean and everyone had a great time. Dave was really cool, professional and easy to work with. Would definitely recommend. People had a blast! -
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User1652101 Sent on 06/08/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
SO happy we made the last minute decision to use New York Trolley to get our guests from our reception to our after party. The entire process was quick and easy, and the driver was amazing. It really made the end of our night feel much more special.SO happy we made the last minute decision to use New York Trolley to get our guests from our reception to our after party. The entire process was quick and easy, and the driver was amazing. It really made the end of our night feel much more special. -
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User1531537 Sent on 02/10/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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New York Trolley Company provided transportation to/from our wedding. they were on time, professional and courteous. the trolley was adorable and a great alternative to a bus. i booked via email with David who was very responsive and easy to work with. it was fun way to travel!New York Trolley Company provided transportation to/from our wedding. they were on time, professional and courteous. the trolley was adorable and a great alternative to a bus. i booked via email with David who was very responsive and easy to work with. it was fun way to travel! -
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