New Harmony Inn Resort & Conference Center Reviews

Reviews

• Brenna Sent on 07/05/2019
  5 out of 5 rating

  5.0
  • Quality of service
    5 out of 5 rating
    5.0
  • Average response time
    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value
    5 out of 5 rating
    5.0
  • Flexibility
    5 out of 5 rating
    5.0

  Right at Home

  My fiance and I went out to New Harmony to look at the conference center for a reception place. When we went in, the conference center was decorated for another wedding, and it was so beautiful. We immediately knew that we needed to have our reception here, we felt right at home.

  My fiance and I went out to New Harmony to look at the conference center for a reception place. When we went in, the conference center was decorated for another wedding, and it was so beautiful. We immediately knew that we needed to have our reception here, we felt right at home.
• User2653343 Sent on 06/19/2016
  4.7 out of 5 rating

  4.7
  • Quality of service
    4.5 out of 5 rating
    4.5
  • Average response time
    5 out of 5 rating
    5.0
  • Professionalism
    4.5 out of 5 rating
    4.5
  • Value
    5 out of 5 rating
    5.0
  • Flexibility
    4.5 out of 5 rating
    4.5

  Communication and response time was great with event planner.

  Communication and response time was great with event planner.
• User2251709 Sent on 08/01/2015
  4.6 out of 5 rating

  4.6
  • Quality of service
    4.5 out of 5 rating
    4.5
  • Average response time
    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value
    3.5 out of 5 rating
    3.5
  • Flexibility
    5 out of 5 rating
    5.0

  We had a small ceremony by the lake behind New Harmony Inn and stayed in one of their rooms for our honeymoon. Melissa was especially helpful, and it was a beautiful location. The only complaint I have, it was $3 per chair which seemed a little pricey and in order to have a back up plan for rain, which was just a tent covered area off to the side we would have had to pay the same price AGAIN just to reserve the area as back up. Overall, it was a wonderful experience and I definitely recommend the area for smaller weddings. It was beautiful.

  We had a small ceremony by the lake behind New Harmony Inn and stayed in one of their rooms for our honeymoon. Melissa was especially helpful, and it was a beautiful location. The only complaint I have, it was $3 per chair which seemed a little pricey and in order to have a back up plan for rain, which was just a tent covered area off to the side we would have had to pay the same price AGAIN just to reserve the area as back up. Overall, it was a wonderful experience and I definitely recommend the area for smaller weddings. It was beautiful.
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• Sara Sent on 04/03/2014
  4 out of 5 rating

  4.0
  • Quality of service
    4 out of 5 rating
    4.0
  • Average response time
    4 out of 5 rating
    4.0
  • Professionalism
    4 out of 5 rating
    4.0
  • Value
    3.5 out of 5 rating
    3.5
  • Flexibility
    4.5 out of 5 rating
    4.5

  This was the perfect location for the vision we had in mind for our wedding day. The town of New Haromony is so beautiful and peaceful and the New Harmony Conference Center embodies that. I love the layout of the venue because it gives guests freedom to walk around and not be confined to one single room for the whole night. The accessiblity was great and nobody had trouble with parking. I also loved the fact that we could give our guests an option to stay in one of their beautiful hotels rooms for the night after the reception. This allowed many people to stay longer than they normally would have and we had more time to spend with... Read more

  This was the perfect location for the vision we had in mind for our wedding day. The town of New Haromony is so beautiful and peaceful and the New Harmony Conference Center embodies that. I love the layout of the venue because it gives guests freedom to walk around and not be confined to one single room for the whole night. The accessiblity was great and nobody had trouble with parking. I also loved the fact that we could give our guests an option to stay in one of their beautiful hotels rooms for the night after the reception. This allowed many people to stay longer than they normally would have and we had more time to spend with our family and friends.
  
  I also highly recommend the Orchard House. We rented this for the bridal party to get ready in the day of and then spend the night in. It provided so many great backgrounds for pictures during the day and it's just so beautifully maintained.
• L Sent on 01/13/2015
  3 out of 5 rating

  3.0
  • Quality of service
    3 out of 5 rating
    3.0
  • Average response time
    1 out of 5 rating
    1.0
  • Professionalism
    3 out of 5 rating
    3.0
  • Value
    5 out of 5 rating
    5.0
  • Flexibility
    3 out of 5 rating
    3.0

  I purchased the basic package. Great value.
  
  My husband and I felt that we received poor service from the "wedding planner" Melissa. We were given, and so we signed, a contract that stated we would be in the Conference Center and our menu items would be selected from the banquet menu. We later found out the we would not have the Conference Center but rather the Tillich Room at the Red Geranium Restaurant and had to choose from the restaurant's evening menu. This was not a problem as we preferred the Tillich Room and menu options but we felt like we weren't being properly advised by our planner. She claimed to have lost emails from me when we... Read more

  I purchased the basic package. Great value.
  
  My husband and I felt that we received poor service from the "wedding planner" Melissa. We were given, and so we signed, a contract that stated we would be in the Conference Center and our menu items would be selected from the banquet menu. We later found out the we would not have the Conference Center but rather the Tillich Room at the Red Geranium Restaurant and had to choose from the restaurant's evening menu. This was not a problem as we preferred the Tillich Room and menu options but we felt like we weren't being properly advised by our planner. She claimed to have lost emails from me when we arrived for a scheduled tasting (we had to fly from California) but I had emails pulled up on my phone, ready to show her she was lying, but felt it would be too awkward and uncomfortable to do that. She was also unreachable during her maternity leave and I didn't even know she had taken her leave except another vendor explained it to me in an email. Her replacement, who I believe was named Whitney but I wouldn't know because I was never ONCE informed of any of this by the company, made no effort to contact or assist me during Melissa's leave.
  I received more help and information from the woman at Events of Harmony, who used to be the wedding planner at the New Harmony Inn. I spoke with her for only half an hour, a few days before my wedding, and had learned more in that time than I had from speaking with Melissa for fifteen months of planning.
  Service at the Red Geranium was great. David was our server and he was amazing. My guests felt like he did a fantastic job looking after us and he was fun and had a charming personality and positive attitude.
  I asked for a round cake, got square anyway. The cake itself was good but the frosting was garbage. It was grainy and poorly made. EDIT: Melissa returned from maternity leave and was once again available for planning about one month before the wedding. She was also the DOC.
• Jasmyne Sent on 09/01/2022
  1.4 out of 5 rating

  1.4
  • Quality of service
    1 out of 5 rating
    1.0
  • Average response time
    1 out of 5 rating
    1.0
  • Professionalism
    1 out of 5 rating
    1.0
  • Value
    1 out of 5 rating
    1.0
  • Flexibility
    3 out of 5 rating
    3.0

  The Worst Service

  We chose New Harmony Inn and Conference Center for our wedding 08/20/22. Melissa, Director of Sales/Wedding Coordinator, is one of the worst people I have ever met in my life. As soon as we signed our contract the communication became terrible. I would text, call, and email over several days and even weeks and most of time never even got a response. Even though we did a taste test, our food was incorrect. When we asked for a 10% refund she said that they decided a $100 refund, which is 2.7%, was fair since the food was edible. It took nearly two weeks to get this refunded because they kept charging my account more. The food was extremely extremely... Read more

  We chose New Harmony Inn and Conference Center for our wedding 08/20/22. Melissa, Director of Sales/Wedding Coordinator, is one of the worst people I have ever met in my life. As soon as we signed our contract the communication became terrible. I would text, call, and email over several days and even weeks and most of time never even got a response. Even though we did a taste test, our food was incorrect. When we asked for a 10% refund she said that they decided a $100 refund, which is 2.7%, was fair since the food was edible. It took nearly two weeks to get this refunded because they kept charging my account more. The food was extremely extremely disappointing. We consistently had to call multiple different people to gain access to areas of the venue that was supposed to be open for us. The house we got ready and stayed in was dirty, covered with feathers and dirt. My friend is supposed to get married here in a year and a half and now she is looking at other venues. Even with these issues I had to fight to get any response, I emailed and called and after I asked to speak with the General Manager I finally received an email back. Absolute worst service I have ever received.

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