MW Tux Reviews

Reviews

• Mona Sent on 02/24/2009
  4.9 out of 5 rating

  4.9
  • Quality of service
    4.5 out of 5 rating
    4.5
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  This is a chain of tux stores. We were a little apprehensive going to MW Tux, but our bridal party was located all over the country so it was the easiest option to get them measured where they live and to have tuxes be ready where our wedding was. I've heard that other people have had problems here, but we didn't have any on our big day! But the reason why is because I kept hounding the guys in the bridal party to get their measurements and then I checked with MW to see if they were in their system. There were a couple guys who had gotten their measurements and it wasn't updated in our records. Just do your homework and check that the tuxes are correct 3 weeks before your wedding and you will have no issues. The price was right and the tuxes looked fantastic!

  This is a chain of tux stores. We were a little apprehensive going to MW Tux, but our bridal party was located all over the country so it was the easiest option to get them measured where they live and to have tuxes be ready where our wedding was. I've heard that other people have had problems here, but we didn't have any on our big day! But the reason why is because I kept hounding the guys in the bridal party to get their measurements and then I checked with MW to see if they were in their system. There were a couple guys who had gotten their measurements and it wasn't updated in our records. Just do your homework and check that the tuxes are correct 3 weeks before your wedding and you will have no issues. The price was right and the tuxes looked fantastic!
• Katherine Sent on 10/09/2008
  4.9 out of 5 rating

  4.9
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    4.5 out of 5 rating
    4.5
  • Flexibility
    5.0 out of 5 rating
    5.0

  We rented all the tuxes from MW tux. I received a complimentary call from them after I had a bought my dress. We received 2007 prices and a discount from David's Bridal. We were able to choose a complete package for the guys and enter everyone into their system in a timely fashion. When we picked up the tuxes, everything was correct except for a few minor things. My father-in-law's pants had to be hemmed. They took care of that quickly and it only took an hour. They made sure we were satisfied before leaving. Before the wedding I had gone into the store to ask a few questions and add a person to the list of people wearing tuxes. They were always helpful and very professional. I would definitely go here again.

  We rented all the tuxes from MW tux. I received a complimentary call from them after I had a bought my dress. We received 2007 prices and a discount from David's Bridal. We were able to choose a complete package for the guys and enter everyone into their system in a timely fashion. When we picked up the tuxes, everything was correct except for a few minor things. My father-in-law's pants had to be hemmed. They took care of that quickly and it only took an hour. They made sure we were satisfied before leaving. Before the wedding I had gone into the store to ask a few questions and add a person to the list of people wearing tuxes. They were always helpful and very professional. I would definitely go here again.
• Jilllian Sent on 10/07/2009
  4.4 out of 5 rating

  4.4
  • Quality of service
    4.0 out of 5 rating
    4.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    4.0 out of 5 rating
    4.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    4.0 out of 5 rating
    4.0

  Mr. Tux/Men's wearhouse is the only option for Tux's

  Mr. Tux/Men's wearhouse is the only option for Tux's
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• Lisa Sent on 04/08/2009
  4.4 out of 5 rating

  4.4
  • Quality of service
    4.0 out of 5 rating
    4.0
  • Average response time
    4.0 out of 5 rating
    4.0
  • Professionalism
    4.0 out of 5 rating
    4.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Overall this worked really well for us. Our groomsmen were all over the country and we needed the flexibility. When we told them that my husband didn't need a tux they applied the free tux to another rental, which was great. The only issue (which ended up fine) was that my husband almost ended up with a watermellon pink vest! The salesgirl entered in the wrong code when we placed our order. Thankfully, my mother happened to ask what the groom was wearing when she was there with my Dad trying on his tux. If she hadn't asked then we wouldn't have known about the mistake until he picked it up. Thankfully it worked out. But it concerns me a little bit that no one questioned the order even though everyone else in the party was wearing black or green.

  Overall this worked really well for us. Our groomsmen were all over the country and we needed the flexibility. When we told them that my husband didn't need a tux they applied the free tux to another rental, which was great. The only issue (which ended up fine) was that my husband almost ended up with a watermellon pink vest! The salesgirl entered in the wrong code when we placed our order. Thankfully, my mother happened to ask what the groom was wearing when she was there with my Dad trying on his tux. If she hadn't asked then we wouldn't have known about the mistake until he picked it up. Thankfully it worked out. But it concerns me a little bit that no one questioned the order even though everyone else in the party was wearing black or green.
• Stacey Sent on 02/25/2009
  4.2 out of 5 rating

  4.2
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    3.0 out of 5 rating
    3.0
  • Flexibility
    3.0 out of 5 rating
    3.0

  good vendor

  good vendor
• Melissa Sent on 05/02/2014
  3.8 out of 5 rating

  3.8
  • Quality of service
    3.5 out of 5 rating
    3.5
  • Average response time
    4.0 out of 5 rating
    4.0
  • Professionalism
    3.5 out of 5 rating
    3.5
  • Value
    4.5 out of 5 rating
    4.5
  • Flexibility
    3.5 out of 5 rating
    3.5

  We purchased suits at MW during one of their promotional sales. The value is great. There have been a couple issues with size exchanges, but overall the process has been pretty smooth. Given one of the groomsmen is out of state, it helps that they have so many locations.

  We purchased suits at MW during one of their promotional sales. The value is great. There have been a couple issues with size exchanges, but overall the process has been pretty smooth. Given one of the groomsmen is out of state, it helps that they have so many locations.
• Erin Sent on 12/30/2009
  3.8 out of 5 rating

  3.8
  • Quality of service
    4.0 out of 5 rating
    4.0
  • Average response time
    4.0 out of 5 rating
    4.0
  • Professionalism
    3.5 out of 5 rating
    3.5
  • Value
    3.5 out of 5 rating
    3.5
  • Flexibility
    4.0 out of 5 rating
    4.0

  Our experience here was fine. They had what we needed and everything we were supposed to get we did. I do feel like the "groom's tux is free" deal is nice but we chose to have a small wedding party so we couldn't use it. It feels a little unfair but I guess that's life, right?
  My only knock is that the sales guy (in Nashua, NH store) was a little pushy about my husband NEEDING to wear an ivory short since my dress was not white. I tried to explain that I'd heard the ivory photographs yellow and he was like "you're going to be sorry!" Of course we weren't. I just was surprised he hadn't heard that before.

  Our experience here was fine. They had what we needed and everything we were supposed to get we did. I do feel like the "groom's tux is free" deal is nice but we chose to have a small wedding party so we couldn't use it. It feels a little unfair but I guess that's life, right?
  My only knock is that the sales guy (in Nashua, NH store) was a little pushy about my husband NEEDING to wear an ivory short since my dress was not white. I tried to explain that I'd heard the ivory photographs yellow and he was like "you're going to be sorry!" Of course we weren't. I just was surprised he hadn't heard that before.
• April Sent on 05/31/2008
  3.5 out of 5 rating

  3.5
  • Quality of service
    4.0 out of 5 rating
    4.0
  • Average response time
    3.0 out of 5 rating
    3.0
  • Professionalism
    4.0 out of 5 rating
    4.0
  • Value
    3.0 out of 5 rating
    3.0
  • Flexibility
    3.5 out of 5 rating
    3.5

  We loved that we could have all the groomsmen fit at different Mr. Tux locations, especially since they were so spread out. We were even able to have all the tuxes delivered to the Auburn store (believe me, if we hadn't, my brothers would have forgotten to bring their tuxes to the wedding).
  
  The only real issue that we had was that one of the tuxes didn't fit. When the best man tried it on, it was hemmed about 6 inches too short. Luckily, my mother-in-law saved the day by letting the hem out and rehemming it to fit perfectly. I don't know what we would have done if she wasn't there because the shop wasn't open for the wedding.

  We loved that we could have all the groomsmen fit at different Mr. Tux locations, especially since they were so spread out. We were even able to have all the tuxes delivered to the Auburn store (believe me, if we hadn't, my brothers would have forgotten to bring their tuxes to the wedding).
  
  The only real issue that we had was that one of the tuxes didn't fit. When the best man tried it on, it was hemmed about 6 inches too short. Luckily, my mother-in-law saved the day by letting the hem out and rehemming it to fit perfectly. I don't know what we would have done if she wasn't there because the shop wasn't open for the wedding.
• Todd Sent on 12/02/2009
  2 out of 5 rating

  2.0
  • Quality of service
    1.0 out of 5 rating
    1.0
  • Average response time
    2.5 out of 5 rating
    2.5
  • Professionalism
    2.5 out of 5 rating
    2.5
  • Value
    2.0 out of 5 rating
    2.0
  • Flexibility
    2.0 out of 5 rating
    2.0

  not good, not good.....out of the seven tuxs for the wedding three of them were right, and we had to fight and push them to get them fixed

  not good, not good.....out of the seven tuxs for the wedding three of them were right, and we had to fight and push them to get them fixed