Mt. Pleasant Comfort Inn & Suites Hotel and Conference Center Reviews

Mt. Pleasant Comfort Inn & Suites Hotel and Conference Center
Mount Pleasant, MIReviews
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 4.9 out of 5 rating
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Flexibility 4.9 out of 5 rating
Awards







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Featured
Ryann Sent on 06/26/20245 out of 5 rating-
Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Best Day of Our Lives
Where do I begin? Having our wedding here was the best decision ever! Not only was it budget friendly but the staff were amazing to work with!! We booked a year in advance and Kate was so easy to communicate with the whole time! She answered all of our questions (including our families’), made accommodations for our needs, and went ABOVE and BEYOND to make sure our day was as perfect as can be… and it was! Kate and her staff sets everything up and tears down so there is no stress when it comes to the big day. The room is beautiful and they have amazing accommodations for weather (it poured for us and they moved our ceremony inside no problem). It truly was the best day of our lives and I would 15/10 recommend having your wedding or other even at this hotel :)Where do I begin? Having our wedding here was the best decision ever! Not only was it budget friendly but the staff were amazing to work with!! We booked a year in advance and Kate was so easy to communicate with the whole time! She answered all of our questions (including our families’), made accommodations for our needs, and went ABOVE and BEYOND to make sure our day was as perfect as can be… and it was! Kate and her staff sets everything up and tears down so there is no stress when it comes to the big day. The room is beautiful and they have amazing accommodations for weather (it poured for us and they moved our ceremony inside no problem). It truly was the best day of our lives and I would 15/10 recommend having your wedding or other even at this hotel :) -
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Sara Sent on 07/26/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Sara and Kel
Kate did an amazing job at making our day run smoothly.Kate did an amazing job at making our day run smoothly. -
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Kathryn Sent on 11/07/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Kate made our wedding day amazing! She went above and beyond.
Kate was hands down the best person ever to have as our wedding coordinator. She ensured our day went as smoothly as possible and went above and beyond. We cannot say enough good things about her and our overall experience!Kate was hands down the best person ever to have as our wedding coordinator. She ensured our day went as smoothly as possible and went above and beyond. We cannot say enough good things about her and our overall experience! -
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Juliana Sent on 08/14/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Exactly what we wanted!
This was a truly amazing place to celebrate our love!This was a truly amazing place to celebrate our love! -
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Sara Sent on 08/12/20224.2 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 4 out of 5 rating
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Professionalism 4 out of 5 rating
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Value 4 out of 5 rating
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Flexibility 4 out of 5 rating
Mrs. Wojciechowski
We were pleased with most everything. We as a couple serve many adults with disabilities that we invited to the wedding and/or the reception. The only reason I mention that is they didn't seem to understand or care that some folks would not require a meal as they are fine fed, or on a special diet and we still had to pay for their meals. Our coordinator (s) were amazing. The hotel staff on the other hand seemed to care less about any concerns or they were just flat rude.We were pleased with most everything. We as a couple serve many adults with disabilities that we invited to the wedding and/or the reception. The only reason I mention that is they didn't seem to understand or care that some folks would not require a meal as they are fine fed, or on a special diet and we still had to pay for their meals. Our coordinator (s) were amazing. The hotel staff on the other hand seemed to care less about any concerns or they were just flat rude.Mt. Pleasant Comfort Inn & Suites Hotel and Conference Center's reply:
Hello Sara,
We would like to say we sincerely apologize for any negative experience you had at our facility. Please know we have taken your comments seriously and will be addressing it with the staff. We apologize for the meals as that seems to be a misunderstanding or miscommunication. We would of course have been happy to accommodate any special needs for any guest. We were so honored to host your special day and hope that in lieu of these things noted above your day was still a magical one. If you have any further concerns, we would be happy to discuss those at your convenience. Congratulations on your marriage! -
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Shana Sent on 07/01/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Exceptional Service
It was an exceptional weekend! The hotel handled all of the set up and tear down of the event space. The coordinator Kate is friendly, professional, prompt, and incredibly helpful! The food was awesome! Our rooms for the weekend were incredibly spacious and every need we had was met with kindness and care!It was an exceptional weekend! The hotel handled all of the set up and tear down of the event space. The coordinator Kate is friendly, professional, prompt, and incredibly helpful! The food was awesome! Our rooms for the weekend were incredibly spacious and every need we had was met with kindness and care! -
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Megan Sent on 10/12/20215 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Best day ever
They made everything so easy and made our day so special. So glad we chose Comfort InnThey made everything so easy and made our day so special. So glad we chose Comfort InnMt. Pleasant Comfort Inn & Suites Hotel and Conference Center's reply:
thank you for the rave review megan!!!! It was our honor to host you and your family on this special day :) -
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Raechel Sent on 09/21/20214.8 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 4 out of 5 rating
Absolutely Amazing
Brittany and her team were seriously awesome. I cannot believe my wedding turned out as good as it did! I highly recommend this venue.Brittany and her team were seriously awesome. I cannot believe my wedding turned out as good as it did! I highly recommend this venue.Mt. Pleasant Comfort Inn & Suites Hotel and Conference Center's reply:
Thank you for the rave review, Raechel! It was truly our pleasure to be able to host this magical day for you! -
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Katelyn Sent on 06/26/20215 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Wedding at Comfort Inn and Suites
The comfort inn and suites and their coordinator Brittany was exactly what I was looking for. It’s an all inclusive venue, which not having to set up or tear down was so nice. There’s also centerpieces, tons of colored linens, lights, dj and food and bar available. I got a lot of compliments on the food at the wedding! They were very responsive and available the whole way. Brittany goes through every detail and brings it to life at the reception. Having her was invaluable to my experience. Brides spend so much money on wedding planners outside the venue, but in my opinion you don’t even need one here. I am stressing this point because wedding planning is more stressful than your wedding day and so many things are already taken care of and included at the comfort inn. My wedding was during the pandemic and they were so flexible and accommodating along the way. The total cost was by far more realistic and reasonable than the other several venues I looked at where all of these things aren’t even included elsewhere. They have something for every budget honestly.
The venue is done up beautifully, I can’t wait to get photos back. The food was outstanding. The staff is top notch. The hotel accommodations were high quality - the rooms were very big!
From the first meeting on site through check out the day after my wedding, everything was done the way they said and I had a consistent experience of the friendly staff. If you want a stress free time and a venue and hotel for your guests that you can feel proud of, definitely choose The Comfort Inn and Suites in Mt. Pleasant!The comfort inn and suites and their coordinator Brittany was exactly what I was looking for. It’s an all inclusive venue, which not having to set up or tear down was so nice. There’s also centerpieces, tons of colored linens, lights, dj and food and bar available. I got a lot of compliments on the food at the wedding! They were very responsive and available the whole way. Brittany goes through every detail and brings it to life at the reception. Having her was invaluable to my experience. Brides spend so much money on wedding planners outside the venue, but in my opinion you don’t even need one here. I am stressing this point because wedding planning is more stressful than your wedding day and so many things are already taken care of and included at the comfort inn. My wedding was during the pandemic and they were so flexible and accommodating along the way. The total cost was by far more realistic and reasonable than the other several venues I looked at where all of these things aren’t even included elsewhere. They have something for every budget honestly.
The venue is done up beautifully, I can’t wait to get photos back. The food was outstanding. The staff is top notch. The hotel accommodations were high quality - the rooms were very big!
From the first meeting on site through check out the day after my wedding, everything was done the way they said and I had a consistent experience of the friendly staff. If you want a stress free time and a venue and hotel for your guests that you can feel proud of, definitely choose The Comfort Inn and Suites in Mt. Pleasant!Mt. Pleasant Comfort Inn & Suites Hotel and Conference Center's reply:
Thank you for the rave review Kate! Congratulations on your big day!! ❤️❤️ Thank you for choosing us to host this special occasion. -
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Chris Sent on 06/21/20215 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Excellent service and a perfect wedding
Excellent staff excellent serviceExcellent staff excellent serviceMt. Pleasant Comfort Inn & Suites Hotel and Conference Center's reply:
Thank you for the rave review Chris! We wish you many many years of wedded bliss! ❤️We were so honored to host this event for you and your bride! -
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Ashley Sent on 06/16/20215 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
They were so flexible and understanding!
We originally booked our reception venue through the comfort inn with the intention of having it at their indoor banquet center. Brittany was so quick to respond and easy to work with right off the bat. She knew exactly what information she needed from us and was able to answer our questions on the spot!
Then, due to covid, capacity and gathering restrictions came into play that were out of our control. Brittany was very understanding of the circumstance and immediately started helping us with backup plans. Despite not knowing which route to go or which decisions to make, comfort inn remained very patient and never pressured us to make a decision. After running through tent quotes and other options at the comfort inn, we ultimately decided to have them cater us at a different location where we could have a few more family and friends. Both Pete and Brittany went out of their way to make sure we still had everything we needed including linens, food, etc. They provided great service and we received so many compliments about the food!
I highly recommend going through Comfort Inn Mt. Pleasant for your wedding day!We originally booked our reception venue through the comfort inn with the intention of having it at their indoor banquet center. Brittany was so quick to respond and easy to work with right off the bat. She knew exactly what information she needed from us and was able to answer our questions on the spot!
Then, due to covid, capacity and gathering restrictions came into play that were out of our control. Brittany was very understanding of the circumstance and immediately started helping us with backup plans. Despite not knowing which route to go or which decisions to make, comfort inn remained very patient and never pressured us to make a decision. After running through tent quotes and other options at the comfort inn, we ultimately decided to have them cater us at a different location where we could have a few more family and friends. Both Pete and Brittany went out of their way to make sure we still had everything we needed including linens, food, etc. They provided great service and we received so many compliments about the food!
I highly recommend going through Comfort Inn Mt. Pleasant for your wedding day!Mt. Pleasant Comfort Inn & Suites Hotel and Conference Center's reply:
Thank you so much for the rave review Ashley! Many many years of wedded bliss for you two! ❤️ We are so honored to have been able to host this for you. -
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Ammanda Sent on 10/14/20205 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Absolutely perfect!
Comfort inn and suits was absolutely amazing in every way!!! Couldn’t have asked for a better day! Brittany was the best and never let us down!Comfort inn and suits was absolutely amazing in every way!!! Couldn’t have asked for a better day! Brittany was the best and never let us down! -
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Liz H. Sent on 09/17/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Wonderful staff!
Comfort Inn made our wedding day all that we wanted and more! Their staff was so helpful, polite, and provided the very best service. Brittany was always there to help answer any questions. On the day of our wedding, everything ran smoothly and on time. The food came out hot and fresh and we had so many compliments on how delicious everything was. Comfort Inn made sure all of our guests had an easy check-in into the hotel and the rooms were so clean! The day after our wedding, the staff made sure all of our decorations were boxed up and ready for pick up. Comfort Inn is an awesome place to hold your wedding!Comfort Inn made our wedding day all that we wanted and more! Their staff was so helpful, polite, and provided the very best service. Brittany was always there to help answer any questions. On the day of our wedding, everything ran smoothly and on time. The food came out hot and fresh and we had so many compliments on how delicious everything was. Comfort Inn made sure all of our guests had an easy check-in into the hotel and the rooms were so clean! The day after our wedding, the staff made sure all of our decorations were boxed up and ready for pick up. Comfort Inn is an awesome place to hold your wedding!Mt. Pleasant Comfort Inn & Suites Hotel and Conference Center's reply:
thank you Liz for your wonderful review! We were so honored to have you and your family here to celebrate this wonderful event!
Congratulations Mr. and Mrs. Vasold! -
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Kristy Sent on 09/03/20194.8 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 4 out of 5 rating
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Flexibility 5 out of 5 rating
Excellent, wedding coordinator went above and beyond made everything so easy.
The wedding turned out perfect!The wedding turned out perfect!Mt. Pleasant Comfort Inn & Suites Hotel and Conference Center's reply:
thank you for the wonderful review Kristy! We were so happy to have you and all your guests celebrate this special day here with us!
Congratulations again! -
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Alexis Sent on 08/26/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Great Wedding Reception
Brittany did a fantastic job making our reception exactly the way we wanted. Laura was the coordinator day of and organized everything. I didn't have to worry about a thing! They made the entire process of planning a reception, and enjoying it day of, so easy.Brittany did a fantastic job making our reception exactly the way we wanted. Laura was the coordinator day of and organized everything. I didn't have to worry about a thing! They made the entire process of planning a reception, and enjoying it day of, so easy.Mt. Pleasant Comfort Inn & Suites Hotel and Conference Center's reply:
Thank you Alexis! We truly enjoyed working with you and your family and are so happy you chose to book your special day with us! Congratulations again! :) -
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Kim Sent on 07/24/20194.8 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 4 out of 5 rating
We had a great weekend here getting ready for our wedding
We had our wedding at Comfort Inn and Brittany did an amazing job 🙂 The staff were helpful and friendly and my guests all said how beautiful everything turned out and the food was awesome!! I would definitely recommend them🙂We had our wedding at Comfort Inn and Brittany did an amazing job 🙂 The staff were helpful and friendly and my guests all said how beautiful everything turned out and the food was awesome!! I would definitely recommend them🙂 -
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Alisha Sent on 05/20/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Excellent, Relaxing, Joyful
Great customer service, delicious food, all around perfect! Everything was AWESOME couldn't of asked for a better place to have our wedding and reception!! We enjoyed a pleasant stay.Great customer service, delicious food, all around perfect! Everything was AWESOME couldn't of asked for a better place to have our wedding and reception!! We enjoyed a pleasant stay.-
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+5 photos
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Kari Sent on 02/23/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Amazing experience!
Brittany, the event coordinator, is absolutely wonderful! She pays great attention to detail and makes the planning process so comfortable.Brittany, the event coordinator, is absolutely wonderful! She pays great attention to detail and makes the planning process so comfortable. -
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Abbey Sent on 10/05/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Everyone at Comfort Inn was wonderful! They made everything so easy, from the beginning to the end. I felt like I didn’t have to worry about a thing during the whole process. Everything that was important to me was important to them. I loved working with Brittany! She is seriously the greatest and so personable! She was just as excited as I was! This was an experience I will never forgot!Everyone at Comfort Inn was wonderful! They made everything so easy, from the beginning to the end. I felt like I didn’t have to worry about a thing during the whole process. Everything that was important to me was important to them. I loved working with Brittany! She is seriously the greatest and so personable! She was just as excited as I was! This was an experience I will never forgot!Mt. Pleasant Comfort Inn & Suites Hotel and Conference Center's reply:
thank you for the wonderful review Abbey! We truly enjoyed working with you and your family! We wish you a lifetime of happiness! Thank you for trusting us with your big day! -
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Jaleesa Sent on 06/07/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Brittany was amazing and did such a wonderful job!!!!Brittany was amazing and did such a wonderful job!!!! -
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Chelsea Sent on 06/01/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
The Comfort Inn is awesome! Brittany helped the day run so smoothly. The staff is awesome and friendly the food is amazing. They take care of everything and it’s a very stress free environment.The Comfort Inn is awesome! Brittany helped the day run so smoothly. The staff is awesome and friendly the food is amazing. They take care of everything and it’s a very stress free environment. -
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Lisa Sent on 04/27/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I have had both of my daughters' weddings at the Mt Pleasant facility. Both recepions were amazing. Brittany is an absolute gem and truly goes above and beyond to make dreams come true! Thank you so much.I have had both of my daughters' weddings at the Mt Pleasant facility. Both recepions were amazing. Brittany is an absolute gem and truly goes above and beyond to make dreams come true! Thank you so much. -
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Amy Sent on 04/21/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I’ve never heard so many people say that this was the best wedding they’ve been to! Everything from linens to service was mentioned. The Prime Rib, champagne chicken, garlic mashed potatoes, and asparagus were certainly a hit! The conference center was gorgeous, the sound system was perfect, and the hotel service was impeccable. Every single employee made our guests feel at home. We had 42 hotel rooms booked. Even though so many checked in, they all received our welcome gift bags hand delivered by the friendly Comfort Inn Staff.
Brittany and the “set up crew” couldn’t have been more helpful. We even had someone help unwrap and assemble the cupcake towers (something I thought would be an easy 5 minute job and really took 4 of us 30 minutes)!
Brittany helped guide us through many decorating decisions. The uplighting and head table lighting were magical and the tall table vases looked like they were out of a fairy tale with “Flowers by Patty Macha” bouquets.
Brittany was so understanding with changes during the planning stages, as well. We knew the day would be wonderful, but it turned out even better than we could possibly imagine!
PS. The parlor suite was a perfect place for the bridesmaids and brides to get ready. The fruit and cheese brunch that was brought up to them kept them fed and there was plenty of room to have hair done and get dressed. The newlyweds spent their first night in that luxurious room as well.
We got other parlor suite. It was perfect for gathering after the reception.
If you haven’t already figured, I would highly recommend the Comfort Inn for a wedding venue. I can’t think of one thing I’d change if we had to do it over.I’ve never heard so many people say that this was the best wedding they’ve been to! Everything from linens to service was mentioned. The Prime Rib, champagne chicken, garlic mashed potatoes, and asparagus were certainly a hit! The conference center was gorgeous, the sound system was perfect, and the hotel service was impeccable. Every single employee made our guests feel at home. We had 42 hotel rooms booked. Even though so many checked in, they all received our welcome gift bags hand delivered by the friendly Comfort Inn Staff.
Brittany and the “set up crew” couldn’t have been more helpful. We even had someone help unwrap and assemble the cupcake towers (something I thought would be an easy 5 minute job and really took 4 of us 30 minutes)!
Brittany helped guide us through many decorating decisions. The uplighting and head table lighting were magical and the tall table vases looked like they were out of a fairy tale with “Flowers by Patty Macha” bouquets.
Brittany was so understanding with changes during the planning stages, as well. We knew the day would be wonderful, but it turned out even better than we could possibly imagine!
PS. The parlor suite was a perfect place for the bridesmaids and brides to get ready. The fruit and cheese brunch that was brought up to them kept them fed and there was plenty of room to have hair done and get dressed. The newlyweds spent their first night in that luxurious room as well.
We got other parlor suite. It was perfect for gathering after the reception.
If you haven’t already figured, I would highly recommend the Comfort Inn for a wedding venue. I can’t think of one thing I’d change if we had to do it over. -
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Alison Sent on 10/09/20175 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
My fiance and family could not say enough positive things about Brittany and the rest of the Mt Pleasant Comfort Inn staff. They were super accommodating to, not only us, but all of our guests, as well. Our reception turned out beautifully and we had a ball! We had a number of out-of-towners, and the hotel staff was amazing in the fact that they allowed us to congregate in the lobby/breakfast area at night so we could all visit, play games, etc. Our extended families are so appreciative to you for allowing us extra quality time together. Thank you!My fiance and family could not say enough positive things about Brittany and the rest of the Mt Pleasant Comfort Inn staff. They were super accommodating to, not only us, but all of our guests, as well. Our reception turned out beautifully and we had a ball! We had a number of out-of-towners, and the hotel staff was amazing in the fact that they allowed us to congregate in the lobby/breakfast area at night so we could all visit, play games, etc. Our extended families are so appreciative to you for allowing us extra quality time together. Thank you!Mt. Pleasant Comfort Inn & Suites Hotel and Conference Center's reply:
HI Alison!
Thank you so much for the wonderful review! We absolutely enjoyed having you and your family here to celebrate your big day. You were fantastic clients to work with and we wish you many many years of wedded bliss! Congratulations again! -
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Rose Sent on 10/04/20175 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Brittany, you went far and beyond what your job duties were, You made our special day absolutely amazing! Thank you sooooooo much for everything!!!!Brittany, you went far and beyond what your job duties were, You made our special day absolutely amazing! Thank you sooooooo much for everything!!!!Mt. Pleasant Comfort Inn & Suites Hotel and Conference Center's reply:
Hi Rose,
Thank you so much for this wonderful review! I just absolutely loved working with you and your family! I hope you both enjoy many many years of wedded bliss. I look forward to seeing you around town! :) Congratulations again!
--Brittany Getchell -
Quality of service
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