Montauk Club Reviews
Montauk Club
Brooklyn, NYReviews
4.1 out of 5 rating
4.1 Good
4.1 out of 5 rating
14 Reviews
83% recommend it
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Quality of service 4.2 out of 5 rating4.2
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Average response time 3.8 out of 5 rating3.8
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Professionalism 4.2 out of 5 rating4.2
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Value 4.4 out of 5 rating4.4
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Flexibility 4.1 out of 5 rating4.1
Awards
14
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User2348368 Sent on 10/04/20155 out of 5 rating5.0-
Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
We did our fair share of market research and selected this place since its a historical building in Brooklyn. The staff was great and the manager was fantastic. They were very accommodating and kind throughout the entire planning process. The building itself looks like an Italian palazzo and the interior will take you back into the 1930s. The cocktails were amazing and the food for the reception was exactly what we asked for. The chef is truly brilliant. If you're looking for a venue to take your guests back to another era - this is the place for you. Our wedding was just magical!We did our fair share of market research and selected this place since its a historical building in Brooklyn. The staff was great and the manager was fantastic. They were very accommodating and kind throughout the entire planning process. The building itself looks like an Italian palazzo and the interior will take you back into the 1930s. The cocktails were amazing and the food for the reception was exactly what we asked for. The chef is truly brilliant. If you're looking for a venue to take your guests back to another era - this is the place for you. Our wedding was just magical! -
Quality of service
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Chelsea Sent on 08/27/20155 out of 5 rating5.0-
Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
I had my wedding at the Montauk Club in July of 2015. It was absolutely wonderful! Throughout the planning process both the Manager, Rido, and his assistant, Sarah, were very responsive and easy to work with. We had the ceremony upstairs followed by cocktails in the same space. The reception was held in the first floor dinning room. The food, of which there was an abundance, was all delicious. The service ran smoothly - the servers and bartenders did a fabulous job. The ambiance was perfect for the feeling we wanted - very old New York and romantic with a lot of character. It's also a great value for New York City. I would absolutely recommend the Montauk Club for a wedding!!I had my wedding at the Montauk Club in July of 2015. It was absolutely wonderful! Throughout the planning process both the Manager, Rido, and his assistant, Sarah, were very responsive and easy to work with. We had the ceremony upstairs followed by cocktails in the same space. The reception was held in the first floor dinning room. The food, of which there was an abundance, was all delicious. The service ran smoothly - the servers and bartenders did a fabulous job. The ambiance was perfect for the feeling we wanted - very old New York and romantic with a lot of character. It's also a great value for New York City. I would absolutely recommend the Montauk Club for a wedding!! -
Quality of service
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User2075616 Sent on 03/24/20155 out of 5 rating5.0-
Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
We found the Montauk Club perfect. It has a great, old-school feel. The staff are all extremely professional. It made our special day perfect.
We found the Montauk Club perfect. It has a great, old-school feel. The staff are all extremely professional. It made our special day perfect.
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Quality of service
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Lara Sent on 12/26/20145 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
The staff is amazing, the venue is beyond beautiful. SO amazing and accommodating!!!! I found out that someone wanted a different beer so the staff went out and got it for them! Who does that? My guests were thrilled and it felt like a dream. Thank youThe staff is amazing, the venue is beyond beautiful. SO amazing and accommodating!!!! I found out that someone wanted a different beer so the staff went out and got it for them! Who does that? My guests were thrilled and it felt like a dream. Thank you -
Quality of service
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Jennifer Sent on 06/08/20124.9 out of 5 rating4.9
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
The Montauk Club was the perfect venue for our wedding--our friends and family are still talking about what a wonderful time they had.
To start, the throwback setting is beautiful with the dark woodwork, stained glass windows, and gothic architecture...full of character; the opposite of the boring, sterile hall or hotel ballroom venues.
The service was wonderful--Sarah is amazing and she went above and beyond to help us not only the day of the event but every step of the way! She helped by supplying sample floorplans and even helped me visualize by moving the tables around one evening in preparation to finalize our plans. The bartender, Antonio, went above and beyond to accommodate our not so easy to find special craft beer requests which was greatly appreciated from two self proclaimed beer snobs, ha. The floor captain and servers did a great job and were very accommodating. Sanya responded timely to all of our emails and ensured our vision for the evening was carried out.
The food was amazing! We weren't sure what to expect when we signed the contract as you cannot taste the exact food on the wedding menu, rather when you become a member of the club you can go for dinner and try various things on the menu to get a sense of the food and what is good. While it would have been nice to try beforehand, the chef far exceeded our expectations. We chose the pork tenderloin and the beef sirloin which was carved by the staff. Both meats were outstanding, full of flavor and very tender. We substituted the salad with the truffled macaroni and cheese which was the best menu decision. It was so delicious, some of our foodie guests actually emailed the Montauk Club attempting to get the recipe! The Chef also went above and beyond providing delicious cheese and cracker plates in the bridal suite so we wouldn't get too woozy from all of the champagne. This was much appreciated.
The only negative of the evening was the temperature in the club once the dancing started. Unfortunately, the air conditioning had not yet been serviced so it got pretty steamy when we were tearing up the dance floor. There is also a noise ordinance so windows could not be opened in excess. The staff were as accommodating as possible though bringing in fans to cool us off.
All in all, I highly recommend the Montauk Club for a wedding venue. We were extremely pleased after a most memorable evening : )The Montauk Club was the perfect venue for our wedding--our friends and family are still talking about what a wonderful time they had.
To start, the throwback setting is beautiful with the dark woodwork, stained glass windows, and gothic architecture...full of character; the opposite of the boring, sterile hall or hotel ballroom venues.
The service was wonderful--Sarah is amazing and she went above and beyond to help us not only the day of the event but every step of the way! She helped by supplying sample floorplans and even helped me visualize by moving the tables around one evening in preparation to finalize our plans. The bartender, Antonio, went above and beyond to accommodate our not so easy to find special craft beer requests which was greatly appreciated from two self proclaimed beer snobs, ha. The floor captain and servers did a great job and were very accommodating. Sanya responded timely to all of our emails and ensured our vision for the evening was carried out.
The food was amazing! We weren't sure what to expect when we signed the contract as you cannot taste the exact food on the wedding menu, rather when you become a member of the club you can go for dinner and try various things on the menu to get a sense of the food and what is good. While it would have been nice to try beforehand, the chef far exceeded our expectations. We chose the pork tenderloin and the beef sirloin which was carved by the staff. Both meats were outstanding, full of flavor and very tender. We substituted the salad with the truffled macaroni and cheese which was the best menu decision. It was so delicious, some of our foodie guests actually emailed the Montauk Club attempting to get the recipe! The Chef also went above and beyond providing delicious cheese and cracker plates in the bridal suite so we wouldn't get too woozy from all of the champagne. This was much appreciated.
The only negative of the evening was the temperature in the club once the dancing started. Unfortunately, the air conditioning had not yet been serviced so it got pretty steamy when we were tearing up the dance floor. There is also a noise ordinance so windows could not be opened in excess. The staff were as accommodating as possible though bringing in fans to cool us off.
All in all, I highly recommend the Montauk Club for a wedding venue. We were extremely pleased after a most memorable evening : ) -
Quality of service
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Bill Sent on 08/20/20164.8 out of 5 rating4.8
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Quality of service 5.0 out of 5 rating5.0
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Average response time 4.0 out of 5 rating4.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
If you are looking for the perfect NYC wedding venue then you've found the right place. This place is amazing. The building is incredible, the staff is outstanding, and the food is delicious. Rido and Sarah were absolutely wonderful to work with, and they did a great job making our wedding a success. Our wedding was so special and unforgettable because we chose the Montauk Club - it was the best decision we made, and we're sure you'll feel the same way too.If you are looking for the perfect NYC wedding venue then you've found the right place. This place is amazing. The building is incredible, the staff is outstanding, and the food is delicious. Rido and Sarah were absolutely wonderful to work with, and they did a great job making our wedding a success. Our wedding was so special and unforgettable because we chose the Montauk Club - it was the best decision we made, and we're sure you'll feel the same way too. -
Quality of service
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George Sent on 11/05/20114.6 out of 5 rating4.6
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Quality of service 4.5 out of 5 rating4.5
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Average response time 3.5 out of 5 rating3.5
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Our wedding here last month truly was amazing. To start with the obvious, this is a magnificent historical building that requires minimal alteration or decoration to make it a classic and unique wedding venue. Part of the amazing value is that included in the basic cost was set up and use of the club's tables, linens, and chairs-- for all three parts of our evening: ceremony, cocktail hour, and dinner/reception.
Food/catering: Chef Mark was incredibly accommodating and met with us personally to help go over the menu. Direct contact with him was prompt and responsive. We especially liked the focus on menu items that were sourced locally and sustainably. We have gotten rave reviews from our guests about the taste and quality of the food. We had passed hors d'oeuvres during cocktail hour and went with the buffet during dinner (our preference to begin with but also most logical in the somewhat tight space downstairs). My wife and I managed to try everything from the buffet and I really had no complaints! The kitchen was also very helpful for outside toast and dessert items.
Bar service: Antonio is a seasoned bartender and was incredibly accommodating with cocktail requests and the volume of our max capacity wedding. They really hustled during cocktail hour and kept a great pace during reception. Top shelf alcohol and service.
Service staff: The staff helping during the wedding was really efficient, friendly, and generous. None of the issues in prior reviews re: buffet serving or limitations was an issue for us. In fact, about 10 minutes before the buffet closed they went around to our guests letting them know there was plenty more food and they could come for more before it was set down. We did get a little nervous before the wedding when set up seemed to be running late but it was all for naught: once in action the staff set up everything incredibly quickly and efficiently.
I've seen the negative reviews and complaints. I do think that perhaps as the Montauk Club became more popular as a wedding venue recently, there were some growing pains to handle the volume. But if prior reviews are in fact true, they have done an amazing job stepping it up and becoming a truly exceptional venue to get married in. If I had one area for improvement, it would be the responsiveness and personal attention in the planning stages. While we knew we were one of scores of couples getting married there, it's nice not to feel like you're just another couple.
**An extra note- we got married here while scaffolding was up outside the building for restoration purposes. We were treated respectfully regarding this issue, were compensated for the unexpected construction, and in the end we felt a negligible impact on our wedding due to the scaffolding.Our wedding here last month truly was amazing. To start with the obvious, this is a magnificent historical building that requires minimal alteration or decoration to make it a classic and unique wedding venue. Part of the amazing value is that included in the basic cost was set up and use of the club's tables, linens, and chairs-- for all three parts of our evening: ceremony, cocktail hour, and dinner/reception.
Food/catering: Chef Mark was incredibly accommodating and met with us personally to help go over the menu. Direct contact with him was prompt and responsive. We especially liked the focus on menu items that were sourced locally and sustainably. We have gotten rave reviews from our guests about the taste and quality of the food. We had passed hors d'oeuvres during cocktail hour and went with the buffet during dinner (our preference to begin with but also most logical in the somewhat tight space downstairs). My wife and I managed to try everything from the buffet and I really had no complaints! The kitchen was also very helpful for outside toast and dessert items.
Bar service: Antonio is a seasoned bartender and was incredibly accommodating with cocktail requests and the volume of our max capacity wedding. They really hustled during cocktail hour and kept a great pace during reception. Top shelf alcohol and service.
Service staff: The staff helping during the wedding was really efficient, friendly, and generous. None of the issues in prior reviews re: buffet serving or limitations was an issue for us. In fact, about 10 minutes before the buffet closed they went around to our guests letting them know there was plenty more food and they could come for more before it was set down. We did get a little nervous before the wedding when set up seemed to be running late but it was all for naught: once in action the staff set up everything incredibly quickly and efficiently.
I've seen the negative reviews and complaints. I do think that perhaps as the Montauk Club became more popular as a wedding venue recently, there were some growing pains to handle the volume. But if prior reviews are in fact true, they have done an amazing job stepping it up and becoming a truly exceptional venue to get married in. If I had one area for improvement, it would be the responsiveness and personal attention in the planning stages. While we knew we were one of scores of couples getting married there, it's nice not to feel like you're just another couple.
**An extra note- we got married here while scaffolding was up outside the building for restoration purposes. We were treated respectfully regarding this issue, were compensated for the unexpected construction, and in the end we felt a negligible impact on our wedding due to the scaffolding. -
Quality of service
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User1213444 Sent on 06/24/20134.5 out of 5 rating4.5
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Quality of service 5.0 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5.0 out of 5 rating5.0
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Value 4.0 out of 5 rating4.0
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Flexibility 4.0 out of 5 rating4.0
The Montauk Club was the perfect venue for our wedding! The architectural design of this building is striking from the outside (my husband actually stumbled upon it randomly before we got engaged). The inside is also magnificent in its detail and elegance. The ceremony was held upstairs on the second floor, which boasts an array of beautiful stained-glassed windows that look stunning in the photos as the backdrop. The reception was held downstairs in a grandiose space dotted with chandeliers and rich colors. Again, this room looks beautiful inside, but even more striking in the photos.
Sanya, who coordinates the weddings at the Montauk is a delight. She worked with us through several changes and had some great ideas for what to do with the space and how to coordinate the day. She also worked with us as we tried to incorporate many cultural elements, including a processional line led by African drummers that started from outside the building.
For a reasonable cost, the Montauk Club was a spectacular venue that accommodated our needs and looked even more impressive when we got our photos back.
The Montauk Club was the perfect venue for our wedding! The architectural design of this building is striking from the outside (my husband actually stumbled upon it randomly before we got engaged). The inside is also magnificent in its detail and elegance. The ceremony was held upstairs on the second floor, which boasts an array of beautiful stained-glassed windows that look stunning in the photos as the backdrop. The reception was held downstairs in a grandiose space dotted with chandeliers and rich colors. Again, this room looks beautiful inside, but even more striking in the photos.
Sanya, who coordinates the weddings at the Montauk is a delight. She worked with us through several changes and had some great ideas for what to do with the space and how to coordinate the day. She also worked with us as we tried to incorporate many cultural elements, including a processional line led by African drummers that started from outside the building.
For a reasonable cost, the Montauk Club was a spectacular venue that accommodated our needs and looked even more impressive when we got our photos back.
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Quality of service
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Andrea Sent on 01/06/20144.4 out of 5 rating4.4
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Quality of service 5.0 out of 5 rating5.0
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Average response time 4.0 out of 5 rating4.0
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Professionalism 5.0 out of 5 rating5.0
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Value 4.0 out of 5 rating4.0
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Flexibility 4.0 out of 5 rating4.0
I loved my venue. Old New York, very vintage, dark wood & stained glass... What is there not to like? We fell in love with this with the Montauk Club after seeing pictures online. It's not your traditional venue. It's a social club in an old mansion in Park Slope. The day of your wedding, you have both floors just for you event. The food is delicious, Sanya, the club manager is is great, Victor, the Maitre'D is super friendly & attentive, Sara, Sanya's assistant & the hostess the night of your wedding is just so superb.
The only drawbacks here is the limited flexibility regarding price (no negotiating, the price is the price regardless). As this isn't a traditional catering hall, we took it for what it was, but given the chance to try & negotiate, who wouldn't? But with adding a platter here and open bar, etc., it's not a cheap venue in the least. It's definitely Manhattan prices, but the service is comparable to that.
Regardless of that though, we were very happy with our choice. If I were to do it all again, I would've chosen Montauk Club all over again.I loved my venue. Old New York, very vintage, dark wood & stained glass... What is there not to like? We fell in love with this with the Montauk Club after seeing pictures online. It's not your traditional venue. It's a social club in an old mansion in Park Slope. The day of your wedding, you have both floors just for you event. The food is delicious, Sanya, the club manager is is great, Victor, the Maitre'D is super friendly & attentive, Sara, Sanya's assistant & the hostess the night of your wedding is just so superb.
The only drawbacks here is the limited flexibility regarding price (no negotiating, the price is the price regardless). As this isn't a traditional catering hall, we took it for what it was, but given the chance to try & negotiate, who wouldn't? But with adding a platter here and open bar, etc., it's not a cheap venue in the least. It's definitely Manhattan prices, but the service is comparable to that.
Regardless of that though, we were very happy with our choice. If I were to do it all again, I would've chosen Montauk Club all over again. -
Quality of service
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Madelyn Sent on 09/23/20124.4 out of 5 rating4.4
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Quality of service 5.0 out of 5 rating5.0
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Average response time 3.0 out of 5 rating3.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 4.0 out of 5 rating4.0
I held my ceremony and reception at the Montauk Club. The Club is a gorgeous historic building and provided a beautiful venue for our wedding. Sanya, the club manager, and other club employees were generally responsive to our concerns and tried to meet any of our individual concerns. The food was very good, and the waitstaff did a great job with the service. The club employees were very professional and friendly. One word of advice in response to previous reviews: Sanya made it very clear during our initial meeting that the club does not provide any type of coordination. They are responsible only for the food and beverage service, therefore Sanya strongly advised us to hire a wedding planner for the day of. We followed her advice and our wedding was absolutely flawless.I held my ceremony and reception at the Montauk Club. The Club is a gorgeous historic building and provided a beautiful venue for our wedding. Sanya, the club manager, and other club employees were generally responsive to our concerns and tried to meet any of our individual concerns. The food was very good, and the waitstaff did a great job with the service. The club employees were very professional and friendly. One word of advice in response to previous reviews: Sanya made it very clear during our initial meeting that the club does not provide any type of coordination. They are responsible only for the food and beverage service, therefore Sanya strongly advised us to hire a wedding planner for the day of. We followed her advice and our wedding was absolutely flawless. -
Quality of service
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R Sent on 04/03/20144 out of 5 rating4.0
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Quality of service 4.0 out of 5 rating4.0
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Average response time 3.0 out of 5 rating3.0
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Professionalism 4.0 out of 5 rating4.0
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Value 4.5 out of 5 rating4.5
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Flexibility 4.5 out of 5 rating4.5
We recommend the Montauk Club for a couple who is looking for old New York charm, a great Park Slope location, and a classy but not pretentious atmosphere. You will need a day of coordinator, which they themselves will tell you. You have the whole club to yourself on your wedding day. If you stick with the gold package with just beer and wine, it is a reasonable cost for a Brooklyn wedding.
Our actual wedding day exceeded our expectations- the food was great, the staff was great, and something about the club just makes you want to dance!We recommend the Montauk Club for a couple who is looking for old New York charm, a great Park Slope location, and a classy but not pretentious atmosphere. You will need a day of coordinator, which they themselves will tell you. You have the whole club to yourself on your wedding day. If you stick with the gold package with just beer and wine, it is a reasonable cost for a Brooklyn wedding.
Our actual wedding day exceeded our expectations- the food was great, the staff was great, and something about the club just makes you want to dance! -
Quality of service
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User1999912 Sent on 01/07/20153.5 out of 5 rating3.5-
Quality of service 2.5 out of 5 rating2.5
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Average response time 3.0 out of 5 rating3.0
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Professionalism 3.0 out of 5 rating3.0
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Value 4.5 out of 5 rating4.5
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Flexibility 4.5 out of 5 rating4.5
The Montauk was a beautiful setting and the food was really great. I have 2 issues with the service we received from the club. There was some confusion post wedding on remaining balances that was unsettling to say the least. I think they are going through some management transitions and hopefully this is just a growing pain. The second was the bar staff. Our wedding was beer and wine only and about half of our guests didn't drink alcohol. The bar staff was disappointed with the tips they were receiving and they let us know it. At one point a member of our wedding party asked for a diet coke and the bar tender pushed the tip jar forward before he gave my friend the diet coke. Extremely unacceptable.The Montauk was a beautiful setting and the food was really great. I have 2 issues with the service we received from the club. There was some confusion post wedding on remaining balances that was unsettling to say the least. I think they are going through some management transitions and hopefully this is just a growing pain. The second was the bar staff. Our wedding was beer and wine only and about half of our guests didn't drink alcohol. The bar staff was disappointed with the tips they were receiving and they let us know it. At one point a member of our wedding party asked for a diet coke and the bar tender pushed the tip jar forward before he gave my friend the diet coke. Extremely unacceptable. -
Quality of service
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Kylie Sent on 10/29/20181.4 out of 5 rating1.4
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Quality of service 1.0 out of 5 rating1.0
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Average response time 1.0 out of 5 rating1.0
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Professionalism 1.0 out of 5 rating1.0
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Value 3.0 out of 5 rating3.0
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Flexibility 1.0 out of 5 rating1.0
Beware and weigh options
We loved our wedding. It was a wonderful and amazing day, despite The Montauk Club. The in-house planner Larry told bold-faced lies to us, our planner and our photographers from the day we signed a contract with him through to our wedding day. The venue does look amazing in photographs and the food was decent. It is an inexpensive venue in a fab location, so if you can handle the stress of working with unprofessional staff members, there's a way to make it work like we did.We loved our wedding. It was a wonderful and amazing day, despite The Montauk Club. The in-house planner Larry told bold-faced lies to us, our planner and our photographers from the day we signed a contract with him through to our wedding day. The venue does look amazing in photographs and the food was decent. It is an inexpensive venue in a fab location, so if you can handle the stress of working with unprofessional staff members, there's a way to make it work like we did.Montauk Club's reply:
Well, this is disheartening. We are so glad that you stuck with the Club and apologize for the stressful parts of your experience. The Montauk Club is under new management and if you are ever in the neighborhood, I (Kurt, here, new GM) would like very much to buy you a drink and hear about your event. Thanks for the feedback and be well! -
Quality of service
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Christine Sent on 01/09/20121.3 out of 5 rating1.3
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Quality of service 2.0 out of 5 rating2.0
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Average response time 1.5 out of 5 rating1.5
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Professionalism 0.5 out of 5 rating0.5
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Value 2.0 out of 5 rating2.0
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Flexibility 0.5 out of 5 rating0.5
The Montauk Club is a unique and attractive venue for your wedding. Plus, the food is good. That is where, unfortunately, my positive comments must end.
We had our reception at the Club on December 17th. The scaffolding was still up completely, despite some buzz that it would be removed. Regardless, we were advised (long after booking) that should the scaffolding still be in place at the time of the wedding, we would receive a discount. (We, like others, were not advised when we submitted our non-refundable fees that scaffolding might be up at the time of our wedding.)
When we received our final invoice and request for payment -- a little over a week before the wedding -- no discount was provided. This gave us hope that the scaffolding would be removed during the week prior to our wedding. When we asked the manager, Sanya McAndrew, she said she simply forgot or neglected to incorporate the discount to our bill. We then realized that despite our contract with the Montauk Club and the prices set forth and agreed therein, the Montauk Club jacked up the price and was charging us 2012 prices. This led to a prolonged argument with Sanya -- just a week before the wedding. Of course she was wrong, and eventually gave us what we were entitled to -- and what we had agreed to in our contract -- but why the aggravation right before the wedding? Completely unprofessional. (By the way, of course the scaffolding was removed during the week FOLLOWING the wedding.)
Otherwise, the reception was discombobulated. I am not sure if the reason for that was that two holiday parties occurred at the Club the evening before the wedding or what, but the service was terrible. We had a sit-down meal, which we paid extra for (vs. the buffet), and people had issues ranging from no bread at the table to getting the wrong meal to not being served coffee and tea (a table was set up on the dance floor for coffee, although some people were served, as ALL should have been) to being served a slice of cake that looked like it had been regurgitated. For the cake cutting ceremony, we were not even provided a fork with which to feed each other. Silly annoying things like that...that were simply unprofessional and led to aggravation on the big day (which NO bride ever wants).
The reception had to end at 11 pm because it is a residence on its top floors. This was understood, but everyone virtually was kicked out by rude staff at the end of the night. Unnecessary.
At the end of the day, the problem with the Montauk Club lies in its management. The Club has SUCH potential, but Sanya McAndrew (and undoubtedly others) is its downfall. Sweet lady, but an awful manager who either tried to cheat us or was too dense to understand a simple contract that she drafted.
Sadly, I wholeheartedly warn you to avoid the Montauk Club.The Montauk Club is a unique and attractive venue for your wedding. Plus, the food is good. That is where, unfortunately, my positive comments must end.
We had our reception at the Club on December 17th. The scaffolding was still up completely, despite some buzz that it would be removed. Regardless, we were advised (long after booking) that should the scaffolding still be in place at the time of the wedding, we would receive a discount. (We, like others, were not advised when we submitted our non-refundable fees that scaffolding might be up at the time of our wedding.)
When we received our final invoice and request for payment -- a little over a week before the wedding -- no discount was provided. This gave us hope that the scaffolding would be removed during the week prior to our wedding. When we asked the manager, Sanya McAndrew, she said she simply forgot or neglected to incorporate the discount to our bill. We then realized that despite our contract with the Montauk Club and the prices set forth and agreed therein, the Montauk Club jacked up the price and was charging us 2012 prices. This led to a prolonged argument with Sanya -- just a week before the wedding. Of course she was wrong, and eventually gave us what we were entitled to -- and what we had agreed to in our contract -- but why the aggravation right before the wedding? Completely unprofessional. (By the way, of course the scaffolding was removed during the week FOLLOWING the wedding.)
Otherwise, the reception was discombobulated. I am not sure if the reason for that was that two holiday parties occurred at the Club the evening before the wedding or what, but the service was terrible. We had a sit-down meal, which we paid extra for (vs. the buffet), and people had issues ranging from no bread at the table to getting the wrong meal to not being served coffee and tea (a table was set up on the dance floor for coffee, although some people were served, as ALL should have been) to being served a slice of cake that looked like it had been regurgitated. For the cake cutting ceremony, we were not even provided a fork with which to feed each other. Silly annoying things like that...that were simply unprofessional and led to aggravation on the big day (which NO bride ever wants).
The reception had to end at 11 pm because it is a residence on its top floors. This was understood, but everyone virtually was kicked out by rude staff at the end of the night. Unnecessary.
At the end of the day, the problem with the Montauk Club lies in its management. The Club has SUCH potential, but Sanya McAndrew (and undoubtedly others) is its downfall. Sweet lady, but an awful manager who either tried to cheat us or was too dense to understand a simple contract that she drafted.
Sadly, I wholeheartedly warn you to avoid the Montauk Club. -
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