Skip to main content
Weddings

Monique Lhuillier Reviews

Monique Lhuillier

Monique Lhuillier

West Hollywood, CA
4.7 out of 5 rating, 16 Reviews
View more information

Reviews

4.7 out of 5 rating
16 Reviews
  • Quality of service
    4.8 out of 5 rating
  • Average response time
    4.7 out of 5 rating
  • Professionalism
    4.8 out of 5 rating
  • Value
    4.6 out of 5 rating
  • Flexibility
    4.8 out of 5 rating
93% Recommended by couples

Awards

16
WeddingWire Couples' Choice Awards 2011 Winner
  • A
    Amanda Sent on 08/31/2018
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I live in Oregon and after going to several bridal shops in my hometown and having unbelievably frustrating and pushy experiences with salespeople, I decided to try shopping in L.A. Monique Lhuillier was the first place I went to, and it was like night and day. They were BEYOND warm, welcoming, and supportive. I worked with Kirsten there and she went ABOVE AND BEYOND in helping me. She gave me amazing advice and guidance and she picked the dress that I ended up going with, which she knew I would love just from our short amount of time working together. She even called me when I was having trouble with my alterations up in Portland to help me describe perfectly how to let the tailor know what to do. There was even a store locally that sold Monique and I wouldn't need to ship the dress, but I refused to use them because Kirsten was beyond amazing and I only wanted to work with her. I would ABSOLUTELY recommend Monique Lhuillier to anyone looking for an amazing dress and dress shopping experience. My dress was beautiful, comfortable for lots of dancing, and I couldn't imagine getting married in any other dress. And Kirsten is amazing, and I think Monique is very lucky to have her!! If I could give quality of service more than 5 stars, I would!
  • E
    Emelie Sent on 10/21/2015
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I found my dream dress in the Monique Lhuillier Fall 2015 collection - absolutely knew it was the perfect dress for me. Unfortunately, that dress was not traveling anywhere near Seattle. But after talking with people at the LA store, I was convinced to order the dress - and I couldn't be happier with it. They made it easy, even recommended an amazing alterations person here in Seattle for me. I had my dream dress - couldn't be happier. (The dress is called "Zelda").
  • A
    Alexandra Sent on 12/27/2015
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    After searching at a handful of LA bridal salons, I found my DREAM dress at Monique Lhuillier! I knew it was the one when I couldn't stop thinking about it, and then danced around my house when my parents told me to go for it. :) Yes, it was pricier than I had intended to spend, and I did try to find something less expensive at other bridal salons, but there was just no comparison. The quality at Monique Lhuillier is off the charts, from the gorgeous fabrics and laces, to the flattering cuts and comfort of the dresses.

    My maid of honor found her dress here as well, and we both loved working with Hannah, who helped us find our perfect gowns, and Effie, who was the sweetest and most excellent tailor. After a number of fittings, both of our dresses turned out absolutely perfect and looked truly MADE for us. I only wish I could wear mine again! :)

    It was such a joy working with the kind and talented staff at Monique Lhuillier leading up to my wedding- I enjoyed each and every fitting so much, and I couldn't recommend their dresses more!!
  • illustration stars

    Are you interested?

    Send a message
  • A
    Anne Sent on 07/29/2014
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Together, Sharon and Wendy (ML's in-house seamstress) made my wedding dress purchase and fitting process an absolute dream come true! I honestly miss my drive from Orange County up to LA for my bi-monthly fittings. Superb customer service, handiwork and overall friendliness!
  • Michelle
    Michelle Sent on 07/15/2011
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    PURCHASED MY DREAM WEDDING GOWN AT MONIQUE LHUILLIER!!!! My gown is absolutely gorgeous and it is everything I wanted in a gown, plus it's an exclusive gown only to her LA flagship salon! I LOVE MY GOWN SOOOO MUCH!!!! It came with a very hefty price tag, but it's SOOOO WORTH IT!!! My entire experience at ML was wonderful. The salon is tucked away in the beautiful neighborhood on Melrose Place and the salon is absoultely stunning. I worked with the assistant manager megan and she is by far the sweetest and friendliest bridal consultant I could ever ask for. She made me feel so welcomed every time I made my visit to the salon and always made me feel comfortable. I was at first intimidated when I first stepped into the salon, but megan made me feel so right at home. i had about 6 bridal fittings with my gown and worked with the BEST alterations specialist in the salon, Wendy!!! She is AWESOME!!! She is SO meticulous and will NOT settle for anything less than perfect, and indeed my gown was perfect on my wedding day! Wendy is patient and a perfectionist, two important things to look for in your alterations specialist! I had a wonderful experience at this salon and I hope every bride will find her dream dress here! I highly recommend any bride to find her dream gown at ML! thanks so much to everyone at ML!!!
  • M
    Marianna Sent on 03/21/2011
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    PERFECT!!! AMAZING!!! BEAUTIFUL!!!
  • Amy D
    Amy Sent on 10/04/2010
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I love love love Monique Lhuillier! I went to four places, including Monique, when searching for my dress and their salon is by far the most beautiful, clean, and the greatest service (at Saks, my consultant just acted irritated the entire day). When I went to Monique for the first time, I knew I found my dress, but I still wanted to sleep on it. At no point did I receive any pressure to purchase it then - didn't matter anyway because I was back the next day! I was also able to modify certain parts of the dress so it really became my dream dress.

    When my dress came in, I was estatic and when I put it on, I could not stop smiling! The dress was gorgeous. There's just something so soft and beautiful about Monique's dresses.

    My fittings went well and they actually charged me half of what the flat rate is because I didn't need that much done, which I appreciate. I scheduled a day to pick up my dress, and it was ready when I needed it. They also gave me recommendations on places to preserve my dress, which was nice b/c I would have no idea where to go. I really had a wonderful experience with Monique Lhuillier.
  • K
    Kaci Sent on 04/29/2010
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Monique Lhuillier is the quintessential wedding dress designer. I tried on a number of designer gowns and though I thought they were beautiful, I always came back to her and the amazing hand-made lace she uses. My ML dress made me feel like the most beautiful bride in the world. If you can afford it, then definitely try one on and fall in love.
  • C
    Carrie Sent on 02/08/2010
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Everyone at Monique L'huillier was wonderful. They made me feel so special every time I went in for a fitting. Kadie was amazing. She caught on to the needs of myself and my family and catered perfectly to each one of us. She made the process of buying the gown and getting the alterations really fun and special. My dress was beautiful. I wish I could wear it every day!
  • L
    Lucky I. Sent on 06/13/2010
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I love my dress!!! I got it at the semi-annual sample sale and definitely recommend you go if you are looking for a great bargain!!! I still can't believe I got to wear a Monique Lhuillier for my wedding!!! The dress was beautiful!!!
  • L
    Lana Sent on 08/16/2010
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Perfect dress, what else can I say? She is famous for a reason. My dress was a sweetheart neck with a long train, made mostly of lace. It was so beautiful I want to wear it on my anniversary each year from now on!
  • B
    Brittany Sent on 07/15/2019
    4.6 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      4.0 out of 5 rating
    • Flexibility
      4.0 out of 5 rating

    Stunning dress, tailored to perfection

    I wore the Dawson dress and absolutely loved it. Although scheduling fittings as an out-of-town bride was a little difficult, they made sure every little detail was tailored to fit my body. When I showed up to my final fitting alone, they took a video of the bustle so that my MOH could refer to it on the actual wedding day, which was very helpful. Loved the idea of the bolero jacket - people thought I had two different dresses!
  • T
    Ting Sent on 08/15/2018
    4.6 out of 5 rating
    • Quality of service
      4.5 out of 5 rating
    • Average response time
      4.5 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      4.0 out of 5 rating
    I just wanted to share my experience with all bride-to-be about the online wedding dress shopping. I live in Canada and didn't have a chance to go instore to try on any dress from ML as there is none around my place. I purchased the dress online and get the advice from Anna Hancks, she was super helpful. I received the dress and the size is perfect (just follow the size chart), quality and colour is amazing. The ballgown is also super light. I am so happy that I bought this dress and can't wait to wear the dress on my wedding. :)
  • D
    Danielle Sent on 06/03/2013
    4.5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      3.0 out of 5 rating
    • Flexibility
      4.5 out of 5 rating
    It's like fairy land in this store. Monique Lhuillier is an amazing designer and being able to wear one of her dresses was phenomenal. The service is top of the line but very warm. I had a great time coming here!
  • B
    Melanie Sent on 08/31/2012
    4.3 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      3.0 out of 5 rating
    • Professionalism
      3.5 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Maggie with alterations was a doll to work with from beginning to end, albeit it was only two weeks she had to alter my dress! No hiccups, everything stayed put, and even the bustle didn't give way!

    Cait was also great to work with. We had a little hiccup with communicating the dress' arrival, but we got it sorted out smoothly. And she listened to what I had to say and what I wanted - something that most other salons just ignored while they handed me dresses that I wanted to puke on.

    Great flexibility in getting you scheduled and very friendly associates when you're in the store.

    Come here and get your dream dress! (Warehouse sale is usually in the summer, btw)
  • User1567836 Sent on 03/26/2014
    2.6 out of 5 rating
    • Quality of service
      2.5 out of 5 rating
    • Average response time
      2.0 out of 5 rating
    • Professionalism
      2.5 out of 5 rating
    • Value
      2.0 out of 5 rating
    • Flexibility
      4.0 out of 5 rating
    I have never written any online feedback for anything but I feel it is my duty to share my experience at Monique Lhuillier store.
    I picked my dress last year (about a year ago). I was so excited. I ordered it when I was a little less than 3 months pregnant so it will be ready right on time for post baby.
    When I went to my first fitting I had lost pretty much all my weight (I'm 5'6", 135lbs), so I was excited.
    Of course it didn't fit perfectly (hence the 4 fitting complimentary that is included in the price of the dress). Some areas looked like there were not steamed and wrinkled. Some other areas had weird baggy seems.
    Long story short, after 5 fittings I ended up with a dress that had bad seems. On the front it is not straight line and has a little dent looking seem. On the sides it has really huge bulky seems that creates baggy effect on the hip. And the lines that looked wrinkled were still there. That is after 5 fittings and many excuses as:
    1. Did you loose weight again (me = no, not according to my scale
    2. It must be your panties (Took them off and still had the same issue
    3. It must be your spank (they had recommended me to get some). Took them off and issue was the same
    4. Well we took of quite a bit so I can't trim the seems more than that.
    5. It's as good as it's going to get.

    Keep in mind. When I tried the dress 1 year ago I was 140lbs. I'm not 135lbs so all in all I have NOT loss that much weight. Just a little in the pooch.
    My gut feeling is that the dress was poorly made (had issues with to begin with) and instead of flagging it right away and getting a new one done they just tried to "FIX" it and get me the "that's as good as it's going to get"
    It wasn't the most expensive dress, 6,500$, but it wasn't the cheapest either.
illustration stars

Are you interested?

Send a message