Skip to main content
Weddings

Monarch Casino Resort Spa Reviews

Monarch Casino Resort Spa

Monarch Casino Resort Spa

Black Hawk, CO
4.9 out of 5 rating, 10 reviews
View more information

Reviews

We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.
  • Quality of service
    4.9 out of 5 rating
  • Average response time
    4.7 out of 5 rating
  • Professionalism
    5 out of 5 rating
  • Value
    5 out of 5 rating
  • Flexibility
    4.9 out of 5 rating

Awards

10
Weddingwire
4.9/5 10 reviews
Google
4.2/5 9144 reviews
  • Nathan
    Nathan Sent on 01/09/2025
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Best hotel

    I cannot express enough gratitude to the team at Monarch Hotel for their exceptional service during our wedding. From start to finish, they went above and beyond to ensure everything was perfect for us and our guests.

    A special thank you to Alondra, Jocelynn, and the rest of the incredible staff who were so attentive to our needs. Their responsiveness was outstanding—they answered every email quickly and ensured every detail was handled flawlessly. I requested to have my mom’s and sister’s rooms next to mine, and they made it happen with no issues. They even helped store our wedding flowers in their refrigerator to keep them fresh and ensured they arrived on time, which was such a relief!

    The hotel itself is stunning. My guests absolutely loved the rooftop pool and jacuzzi with breathtaking views of the mountains—it was such a relaxing experience for everyone. As the bride, I was spoiled with a full day spa experience the day before the wedding, and it was absolutely amazing! It included a six-hour treatment with a massage, jacuzzi, sauna, and more. I highly recommend this to any bride—it was the perfect way to unwind and recharge before the big day.

    One of the many ways Monarch Hotel went above and beyond was by helping us coordinate with the big bus we hired for our guests. They ensured everything was organized smoothly, making transportation stress-free for everyone.

    Additionally, I ordered rose petals to be arranged in our room for our wedding night, and the staff executed it beautifully. Walking into our room that night was so magical—it was the perfect romantic touch that made the day even more special.

    We also had so much fun at the casino! My guests and I enjoyed gambling and making memories in such a lively and entertaining atmosphere.

    From the beautiful rooms to the incredible amenities and outstanding service, Monarch Hotel truly exceeded all expectations. If you’re planning a wedding or special event, I highly recommend them—they made our big day unforgettable.

    Thank you, Monarch Hotel, for everything!

    Sincerely,
    The Lehmans

    Monarch Casino Resort Spa's reply:

    Dear Nathan,
    I hope this message finds you well! On behalf of our dedicated team at Monarch Casino Resort Spa, I would like to express our heartfelt gratitude for choosing our venue to host your special wedding celebration. It was an absolute delight to accommodate you and your guests, and we are honored to have been part of such a significant day in your life. Thank you for taking the time to share your thoughts; your feedback not only motivates our team but also allows us to continually improve our offerings. We genuinely appreciate your support and the trust you placed in us. We look forward to the opportunity to welcome you back in the future—whether for a special occasion or a relaxing getaway.

    With warmest regards and best wishes,

    Sidney Hence
    The Sales & Catering Team
    The Monarch Casino Resort Spa
  • Laura
    Laura Sent on 08/28/2024
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Perfect hotel for your wedding day!

    Our stay at this hotel was the best, we made our wedding block at this hotel for our guests. Our guests loved this hotel and were in love with the accommodation.

    As a bride I made an appointment to have a full day at the SPA and believe me it was the best decision I made. I recommend the Spa 100%. If you are the bride and you read this message, please book a day at the SPA at Monarch, you will not regret it.

    At our wedding we used Costo Flowers, the managers and front desk at Monarch helped us with the flowers by putting them in the refrigerator where they usually put their flowers. ALSO, my bouquet! They helped us at all times from the beginning to the end. They respond to emails very quickly and with 100% customer service. They really do what the client asks for. I asked the managers if they could put my mother and sisters' rooms close to mine and they did.

    If you are getting married anywhere near this hotel, I think this should be your go-to hotel for your guests! Believe me, you will not disappoint them. My husband and I were so happy that at the end of the wedding we had an after party at the Monarch bar and saw that all of our guests were happy playing at the blackjack tables. Also make sure to book your room on the wedding night to have it decorated with rose petals!

    Alondra, Jocelynn, Tess and front desk Monarch people BIG thank you!!!!!!!

    Monarch Casino Resort Spa's reply:

    Hello Laura,
    On behalf of our entire team at Monarch Casino Resort Spa, I would like to extend our gratitude for choosing us to host your wedding. It was an absolute pleasure to accommodate your group, and we truly appreciate the opportunity to be of service. We are truly grateful that you spared a few moments to share your thoughts and amazing experience at The Monarch. Thank you for your support. We truly appreciate your business and look forward to serving you again.

    Respectfully- yours in hospitality,

    Sidney Hence
    Sales & Catering Team
    The Monarch Casino Resort Spa
  • illustration stars

    Are you interested?

  • B
    Bailey Sent on 02/16/2025
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Amazing for a wedding block!

    We had our wedding block at Monarch and it was amazing! All of our guests enjoyed the hotel and it was wonderful to be at the same hotel as them all. Monarch coordinated with our shuttle service we hired and that gave us peace of mind and no guests had issues with finding where to meet for the shuttle. All the rooms were super nice and clean. Having our wedding block in a casino was great because the restaurants were open late. We really enjoyed getting to get a drink and some more food after the wedding. The Monarch team was also wonderful in communication and explaining how the wedding block worked. They also were super helpful and communicative when one of my bridesmaids had to book her room late and they made sure she still got the same rate. Overall 10/10 and we really enjoyed having our wedding block at Monarch.

    Monarch Casino Resort Spa's reply:

    Dear Bailey,
    On behalf of The Monarch Casino Resort Spa, we are thrilled to hear that you enjoyed your special day. It was our pleasure to assist you. Thank you for your kind words; your feedback truly means a lot to us. We appreciate you taking the time to share your wonderful experience at our venue, and I look forward to the opportunity to work with you again.
    Best,
    Sidney Hence
    Sales Catering Manager
    The Monarch Casino Resort Spa
  • C
    Cara Sent on 01/15/2025
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Amazing resort and spa!

    We had our wedding hotel room block at the Monarch and treated ourselves and loved ones to a spa day. The resort is beautiful and the spa is the best we’ve ever been to! We loved everything about our stay. The food and service in all the restaurants were great. The rooms were awesome. Definitely recommend if getting married near by or hosting your whole wedding there. Booking was very easy and everyone was very helpful!

    Monarch Casino Resort Spa's reply:

    Hi Cara,
    I hope this email finds you in good health and high spirits. On behalf of our entire Monarch Casino Resort Spa team, I would like to extend our sincerest gratitude for choosing us for your celebration. It was an absolute pleasure to accommodate your group, and we truly appreciate the opportunity to be of service.
    Your feedback is valuable to us as we constantly strive for improvement. We are immensely grateful that you could spare a few moments to share your thoughts regarding your stay. Your insight will enable us to continue refining our services and amenities to deliver the highest standards of hospitality.
    On a special note, I would like to extend a warm invitation for you and your group to consider returning to Monarch Casino Resort Spa for your future accommodation needs. Should you require any assistance in planning your next stay, our Sales Team will be more than happy to assist you in creating another memorable experience.
    Once again, thank you for choosing Monarch Casino Resort Spa. It was an absolute pleasure to host your group, and we genuinely look forward to welcoming you back soon,
    Respectfully- yours in hospitality,
    Sidney Hence
    Sales Catering Manager
    The Monarch Casino Resort Spa.
  • L
    Laura Sent on 01/13/2025
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Wedding stay

    We had such a wonderful stay at Monarch for our wedding! Our room and the overall facility itself was outstanding as well as everyone that helped us!

    Monarch Casino Resort Spa's reply:

    We are truly honored that you took the time to share your thoughts and reflect on your amazing experience with us at The Monarch Casino Resort Spa. Your feedback not only inspires our team but also helps us maintain the high standards we strive for. Thank you for taking the time to write a review.

    Best wishes,

    Sidney Hence
    Sales & Catering Team
    The Monarch Casino Resort Spa
  • M
    Misha Sent on 01/10/2025
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Perfect place for an affordable but high end room block!

    We had our guests stay here for our wedding in Idaho Springs and had our rehearsal dinner and welcome event at the hotel. All the staff was amazing and so helpful throughout the experience. We received so many compliments from our guests on how nice the rooms were and how good the food was at the various restaurants at the hotel and at the catered events we hosted. We wanted a fun place to host our guests that was open 24/7 and the Monarch did not disappoint

    Monarch Casino Resort Spa's reply:

    Hello Misha,
    On behalf of our entire team at Monarch Casino Resort Spa, I would like to extend our gratitude for choosing us to host your wedding. It was an absolute pleasure to accommodate your group, and we truly appreciate the opportunity to be of service. Thank you for sparing a few moments to share your thoughts and amazing experience at The Monarch. We truly appreciate your business and look forward to serving you again.
    Respectfully- yours in hospitality,

    Sidney Hence
    Sales & Catering Team
    The Monarch Casino Resort Spa
  • K
    Kayla Sent on 01/09/2025
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Beautiful & Intimate!

    My husband and I had a small intimate wedding at the Monarch and couldn't have asked for a better evening! We got married around Christmas and the decor throughout the resort made our day even more magical! The staff was so communicative, and made sure everything went perfect on our special day! They helped get the room set up, had extra decor we were able to use, and they were so professional! I had a few last minute changes and they were so accommodating even with changes I needed the day of our wedding! We were incredibly happy with the space and the food/bar service! Highly recommend!

    Monarch Casino Resort Spa's reply:

    Dear Kayla,
    Thank you for choosing Monarch Casino Resort Spa for your wedding celebration. It was a delight to host you and your guests, and we are honored to have been part of your special day. We truly appreciate you taking time out to write a review and your kind words about our services and atmosphere. Your feedback inspires us to keep improving. We look forward to welcoming you back in the future.
    Best Wishes,

    Sidney Hence
    Sales & Catering Team
    The Monarch Casino Resort Spa
  • K
    Kelly Sent on 01/13/2025
    4.8 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      4 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Exceptional Property & Experience!

    The Monarch Casino was an incredible property for our wedding block! We toured a couple other properties in the area but none compared to the cleanliness, modern décor and service we experienced. From the initial inquiry for the block through check out we had a great experience with the staff! The sales staff was incredibly helpful to get our block set up, quick responses for multiple rooming list requests, and they were able to add more rooms to the block once we exceeded our contracted numbers! We also reserved the penthouse one bedroom suite which we HIGHLY recommend and our people still talk about that suite today. It was very spacious, clean and modern! It was the perfect setup for a central meeting spot for our people and great to get ready in before the wedding. There was so much space and natural light. The commercial kitchen was great as we brought in some of our own food and beverage for the weekend. The standard guest rooms were also very nice and spacious for our guests. The housekeeping department clearly takes pride in their work!

    From checking in to checking out we experienced top notch service. The valet that greeted us was very helpful and kind that made multiple trips to deliver all of our wedding baggage to the suite with a smile while dealing with a lot of chaotic family members. The front desk staff was also incredibly helpful and kind. We organized shuttles to our venue and the valet staff was kind enough to help get the drivers set up and direct guest traffic. There were a lot of highlights but one of the best was the front desk was able to check guests in early the day of the wedding as our shuttle picked up before the standard check-in. It was very impressive they were able to get 20+ reservations in early so our guests didn’t have to worry about where to get dressed before the shuttle.

    The rooftop pool deck was another big highlight! There was a bar up there and hot tubs outside. We had a couple guests that had spa services and loved the spa amenities! The late night post wedding options were huge! Between live music, multiple bars, and the 24/7 restaurant all of our guests were entertained, fed and happy! Overall, we couldn’t have asked for a better hotel to host our people over a special weekend. From locals to out of state guests, everyone had a great time and still rave about the Monarch!

    Monarch Casino Resort Spa's reply:

    Hello Kelly,

    On behalf of our entire team at Monarch Casino Resort Spa, I would like to extend our gratitude for choosing us to be a part of your special day. It was an absolute pleasure to accommodate your group, and we truly appreciate the opportunity to be of service. We are truly grateful that you spared a few moments to share your thoughts and amazing experience at The Monarch. Thank you for your support. We truly appreciate your business and look forward to serving you again.

    Respectfully- yours in hospitality,
    Sidney Hence
    Sales & Catering Team
    Monarch Casino Resort Spa
  • Katie
    Katie Sent on 02/25/2025
    4.2 out of 5 rating
    • Quality of service
      4 out of 5 rating
    • Average response time
      3 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      4 out of 5 rating

    Great Rehearsal Dinner Venue!

    We had our rehearsal dinner at Monarch and the space was nice, the staff was friendly, and the food was decent! Most of our guests from out of town stayed at the hotel as well and had a wonderful time with the food/activities offered! Great location that isn't too far from the airport and gives a great mountain escape!
illustration stars

Are you interested?

Responds within 24 hours