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Modern Brides Reviews

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Reviews

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    Kerri Sent on 08/14/2020
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    Kerri Bevilacqua

    Mrs. Pat and the entire staff at Modern Brides are nothing short of amazing! They consistently bent over backwards to make sure that us, our bridal party, and family were well dressed in our special day. I purchased my dress and we wound up also renting the guy’s suits as well after another vendor in town shut down and stopped communicating with us after COVID hit. Modern Brides rescued us and made sure that everything was in on time, and perfectly altered as well. They gave us so much comfort and peace of mind that we would be taken care of and they did not disappoint! They are truly the best of the best!
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    Lara Sent on 06/27/2020
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    No Pressure Dress Shop

    I tried on several dresses and when I fixated on one in particular but couldn’t quite commit yet, they let me stand there and look at it for the longest time, without huge pressure to buy. I came back a few weeks later and confirmed it was the one for me. I bought it off the rack, and they were able to fix the little tags and tears from normal wear, and altered it to fit me perfectly while providing advice on how to care for it during and after my wedding day. Recommend this place!
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    Sidney Sent on 11/02/2019
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    Helpful, Considerate & Talented

    I would definitely recommend Modern Brides for your wedding dress and bridal accessories. The staff was extremely kind and helpful. I probably tried on at least a dozen dresses and it didn’t phase them one bit. They were so accommodating when I brought my 18 month old nephew to dress fittings and even let me come try my dress on the day it came in even though I couldn’t come in until just minutes before they closed. And the alterations! My dress was very intricate - covered in lace with a fitted corset top. I lost quite a bit of weight between the time we order the dress and when it came in. The top was huge but after she took it in, it was perfectly fitted to my body. I’m also very short but I desperately wanted to keep the scalloping at the bottom. She had to remove all of the lace, hem the dress, and then sew the lace back on. I couldn’t even tell it was different at all! The bustle was absolutely perfect too. I had a great experience and I hope that you add Modern Brides as your first stop when dress hunting. You won’t regret it!
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    Kaitlyn Sent on 05/23/2019
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    Outstanding Bridal Shop

    Modern Brides has a wonderful selection of unique dresses. I had looked at several other places before finding exactly what I wanted here. The entire staff is amazing. Everyone was so kind and helpful. I am a very particular person, and Pat was so patient and willing to work with me until we got my dress exactly how I wanted it. I highly recommend this place!
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    Kirsten Sent on 02/27/2018
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    I couldn't be more pleased with the service I received at Modern Brides. Haley was my consultant and she was so easy to work with. Modern Brides was the first store I went to when shopping for my wedding dress, because I found my Senior Prom dress there. However, like most brides I had 30+ pictures of beautiful dresses, but once I put them on I didn't like the style. After a quick trip to Nashville I called and made a secondary appointment with Haley at Modern Brides and I found my PERFECT dress. I walked in and told Haley what style I was looking for and she immediately began pulling dresses for me to try on including the two dresses which I liked the first time just to be sure. The best part is I was able to find my dress without going over my budget, so now I can use the remaining funds to use elsewhere.

    I highly recommend Modern Brides, for all your formal needs. They have helped me tremendously with both my prom and wedding dress and I have never once left disappointed in service or selection.
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    Rachel Sent on 10/03/2017
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    I have been a customer of Modern Brides since high school, over 10 years now. Even after moving from the Huntsville area, I've come back here to shop for formal events. I always feel welcomed by the staff. The girls are so cheerful and helpful! I never feel rushed or like I'm being too much trouble. When I first was engaged, I thought it would be easier to purchase my gown from a shop in my current city of Nashville. After visiting nearly 10 bridal shops in Nashville, I came to Modern Brides. And I regret not going here first like I usually do!!! They made the experience so easy for this out of town bride! I walked in with a specific vision in my head. After trying on several gowns, I off handedly mentioned to Mrs. Pat that I really wanted a specific look that I was frustrated I couldn’t find because it was not a very popular style. She was quick to respond with an idea that we might be able to ask for the top of one dress and the bottom of another dress from the manufacturer. First thing the following Monday, I received the call from her about my DREAM DRESS! Because of the manufacturer's ability to create custom fabric patterns, the team at Modern Bride was able to give me the neck line and cut of the dress I was dreaming of! They, also, accommodated my group of 10 for viewing of my dress arrival and helped me select the perfect veil to match. Alterations were easy to schedule and flawlessly executed. They would not let me take my dress until I was 100% satisfied with their work! So sweet!

    Everyone I've encountered at this shop is kind, knowledgeable, and very easy to work with. Their selection is amazing for bridal, bridesmaid, and formal events. I look forward to continuing my business with the Modern Brides team. Thank you, ladies!!
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    Mickala Sent on 04/17/2016
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    Modern Brides provided tuxedos for the groomsmen and our adorable herald for our destination wedding in Miami, Florida! Wide selection, reasonable prices. We had enough time to get the menswear back to Huntsville without incurring additional charges. Highly recommend!
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    User2425926 Sent on 09/01/2015
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    Highly recommend Modern Brides! The consultants were all very helpful, encouraging, and cheerful. This was an amazing experience for me and my guest. I found my dress, under budget and loved every second of my time in the store! I loved that they had me browse around first and show them the dresses I liked and then the consultant pulled dresses that complimented the style I was going for.
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    User2120092 Sent on 05/05/2015
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    I wasn't able to purchase my wedding dress from Modern Brides, but I did use their alterations department and was very pleased with the quality and the efficiency of their work! The staff was very helpful & pleasant to work with!
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    Misty Sent on 05/03/2015
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    Everything about Modern Brides is a joy! Lindsey and Mallory are wonderful!!! Their dress selection is top notch. The alterations Pat makes are nothing short of magic. I had the best experience I can imagine selecting my dress from Modern Brides!
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    User2046951 Sent on 02/21/2015
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    Modern Brides has been a dream to work with. My wedding gown and bridesmaid dresses and grandmother's dress were all purchased from Modern Brides and they have gone far above and beyond in making sure everything was perfect for each dress! I highly recommend Modern Brides, they truly deserve more than 5 stars
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    User2033546 Sent on 02/07/2015
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    I would recommend Modern Brides to anyone looking for a wedding dress! They are so friendly and helpful. I went in thinking that I was just going to look at dresses and found the perfect dress within my budget! Every time I have been in there everyone is so welcoming. They do not have that stuffy atmosphere that some shops have, they make you feel comfortable so that it is a great experience for everyone in your party. I also never felt pushed or rushed in my decision. If you are in need of a dress in the Huntsville area, visit Modern Brides!
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    Jessica Sent on 10/18/2014
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    We bought my dress, the bridesmaids' dresses, and rented the tuxes from Modern Brides. They were excellent to work with. When I tried on dresses, I went on a Wednesday in the middle of the day and tried on 20-30 dresses. They had no problems with that since they had no other clients there. My husband was concerned about his tux not fitting after a bad experience being a groomsman. They ensured that he looked absolutely amazing in his tux and he had no worries or concerns. They remembered me by name even when I stopped by unexpectedly which always made me feel welcome.

    My final alterations appointment was not until the week of which could be nerve-wracking for some brides. I actually liked that though. Overall, I would highly suggest Modern Brides.
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    Stacey Sent on 11/11/2013
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    These ladies were a joy to work with. I went to two places, knowing I had to get a dress that same day and the girl pulling dresses for me was awesome. I went to another place before coming here and was so upset and disappointed with the service I wasn't in a good mood when I walked in to MB. My mood changed quickly just because of the knowledge the girls had in what was in the shop and by knowing exactly what I wanted. My dress was perfect! I had the alterations done here as well and she really knew what needed to be done to it to make it look amazing on me. They also have wonderful accessories and I found the perfect sash and hair comb that added that extra touch to match my dress. These ladies were true professionals and a pleasure to work with.
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    Michelle Sent on 09/16/2013
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    My wedding dress and my bridesmaids dresses were perfect! I love the staff too...everyone that works there is so sweet!!
  • Laura Beth
    Laura Sent on 09/14/2013
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    Great atmosphere, great prices, and the people there are so nice. I never felt hurried or forced into making a decision. They made the whole dress process easy and relaxing!
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    User1293900 Sent on 08/20/2013
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    I would highly recommend Modern Brides for everything for your wedding to be complete! When searching for "the one" I was able to choose my own dresses in a relax enviroment. The entire staff made it a very easy and fun throughout my entire planning process. The mens tuxes looked great & matched perfect with my bridesmaids. My alterations were done quickly, within weeks from my portraits. Couldn't have asked for better service. Amazing!
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    User1273276 Sent on 08/05/2013
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    LOVE LOVE LOVE this place, used them for every part of my wedding! they are AMAZING!
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    Victoria Sent on 07/22/2013
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    The ladies at Modern Brides were absolutely wonderful! I have and will continue to recommend them time and time again!
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    User1252258 Sent on 07/22/2013
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    Very honest people!!! :) :)
    Good value!!
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    Lauren Sent on 07/22/2013
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    Modern Brides is absolutely amazing. Their owner and staff are so accommodating and made picking my dress and bridal party attire such a special and memorable experience. Thank you :-)
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    Erin Sent on 07/12/2013
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    I cannot say enough good things about Modern Brides and all the girls up there! They're amazing! My grandmother and I have been in their store on numerous occasions, and they have always been so sweet and so helpful. I bought my prom dress, formal dress, and wedding dress from them, and I couldn't have been more pleased with anything! I literally walked into the store and walked out with my fitted wedding dress within 2 weeks with no worries or complications. Love, love, LOVE these girls and I would highly recommend them to anyone (I already do!)!
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    User1231528 Sent on 07/08/2013
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    Pat was the most personable and helpful to work with. Both her and her assistants were excellent at putting together my dress and my attendants dresses. The precious people at Modern Brides will always be at the top of my list of who to help you with your special event!!!
    Lovingly,
    Stephanie Hogan-Sims
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    Hayley Sent on 07/07/2013
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    The staff were very sweet and easy to work with. I found an amazing deal on my Allure Couture dress. I would highly recommend Modern Brides to any future bride.
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    User1226837 Sent on 07/03/2013
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    I went to Modern Brides after a visit to chain wedding dress store left me dissatisfied. It was great because I got to go around the store and pick out my own dresses. I can't remember how many I picked out, I got to try on every single one without feeling like I was taking too much time. The person helping me, Mallory, was extremely helpful, patient, and gave great opinions since I initially visited the store alone. Once I came back with my mom & future sister, I tried on even more dresses due to my indecisiveness. I found my dream dress day and I am so thankful for the patience of everyone those two days I visited!
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    Kirsten Sent on 07/03/2013
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    I found my dress at Modern Brides after searching a few different places in North Alabama and Mississippi. I only had a few things I wanted in a dress but couldn't seem to find 1 dress with everything..until I found my dress at Modern Brides. It was everything I was looking for and more. Everyone was wonderful to work with!
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    Carol Sent on 01/16/2013
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    I looked everywhere for a dress before arriving at Modern Brides. I actually thought I wasn't going to find one I liked in my budget. I had a certain style in mind and I was set in my ways but nothing looked like what I wanted. At Modern Brides the girls who helped me pulled a lot of dresses like what I said I liked but they also pulled some outside of my comfort zone. The dress I ended up buying was nothing like what I thought I would want but they chose it for me based on body type and they were spot on. I was so happy with my dress and I was so happy with the fitting process following. They had to alter the hem slightly and added some cups to the tops so my chest would look fuller but I was so pleased with the results! The dress fit perfectly! I felt like the girls who worked there could be my friends, they were so down to earth. They seemed excited for me and for my wedding and it didn't feel like all business. I would definatley recommend them. It is a small shop but they have lots to choose from!
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    Clare Sent on 09/28/2012
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    What a great staff at Modern Brides! Selena was so nice to us, and always very helpful when we'd call with questions. We never felt rushed, and the whole staff was attentive. We did try other stores before deciding on MB and have said many times amongst ourselves that we are so glad we picked Modern Brides. It's a peaceful experience - definitely not like you get at some of the bigger chain stores. Ms. Pat, the owner, did a perfect job with the alterations. They were even kind enough to let my daughter get dressed for her big day at the store so Selena could lace her up perfectly! Even with guidance we would have never gotten it to look that nice. We ordered our bridesmaids dresses from them at reasonable prices. BTW, they put on a great Bridal Show, too, in January if you're just getting started with your planning -- definitely the best of the shows in Huntsville. Highly recommend!!!
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    Stephanie Sent on 11/21/2011
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    We got all of our attire at Modern Brides: my dress, my groom's tux, the bridesmaids dresses, and the groomsmen's tuxes. The staff is wonderful! One out-of-town groomsman had a slight issue with his tux on Friday, but they quickly got another size in just in time for the wedding on Saturday. They were very helpful.
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    Latoya Sent on 11/19/2011
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    Modern Brides was so GREAT to me I get emotional when I think of how sweet the owner was to me. After searching at so many places for a wedding dress Modern Brides gave me attention, advice, and worked within my budget for my wedding dress. With having Type 1 Diabetes and wearing an Insulin Pump I thought it would be impossible to wear a strap for my pump. However, Mrs. Pat made a perfect fit pouch in the top part of my dress to place my Insulin Pump. It worked out so perfect and no other bridal shop came up with such an idea.

    Modern Brides made me feel welcome each time I came by to check on things. And when crisis came up they worked things out.

    For Tux's I would recommend all men get to shop as soon as possible when Tux's come in to be sure they fit comfortable for wedding. On the day of wedding it was impossible to get a few men Tux's fixed that were too big.

    Overall I would recommend Modern Brides to anyone.
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    Heather Sent on 10/21/2010
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    Modern Brides was wonderful. The staff was very professional and easy to work with. I found my dress on my first trip there but made myself look around some more. I ended up buying the floor model for about half of what I was expecting to pay. I was thrilled to do business with them and would highly recommend them.
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    Michael Sent on 07/29/2008
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    Pat, the owner and Shelby were very helpful, friendly and courteous. They were very reponsive to my needs. Shelby went out of her way to make sure I was satisfied and that my Bridal gown, bridesmaids and flower girl dresses were ready. I was truly impressed by their speed of service.
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    Jessica Sent on 02/27/2008
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    I love Modern Brides! They were so helpful especially with the little snags we ran into with my dress. They made me feel very laid back and stressfree! Thanks Pat!
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    Shelbi Sent on 11/13/2007
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    Modern Brides is a fantastic store that has options that are endless. They were always very helpful and attentive to all of your needs. They are a one stop shop for your wedding and they can order anything you want in any size you need. I would recommend them for all your wedding needs.
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    Roslyn Sent on 11/05/2017
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    The people over at modern brides are amazing. They had a nice selection to choose from. They helped out with the dress choices, gave wonderful advice, and were very accommodating. They were great people to work with!
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    User1792930 Sent on 09/03/2014
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    I could not love my wedding dress more! It was everything I had dreamed of and hoped for... and in my budget! I didn't have to settle and that means everything!!!!
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    User1819999 Sent on 09/20/2014
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    Modern brides is such an amazing place. All the women are so helpful and made the whole day a great experience
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    Tiffany Sent on 07/22/2013
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    Modern Brides was a one stop shop for my wedding gown, bridesmaid dresses, and head piece. They have a wide selection to choose from. Their friendly staff made it a great experience. I highly recommend Modern Brides!
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    Valerie Sent on 07/22/2013
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    The ladies at Modern Bride were wonderful! They were very friendly and received my veil and bridesmaids'dresses quickly under my tight schedule.
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    Kelley Sent on 07/22/2013
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    I enjoyed my time spent with the ladies at Modern Brides. They had a lot of dress styles to try on, and I was able to find the one I loved really quickly. Setting up appointments for alterations was easy, and they made me feel good about how I looked. They were honest if something didn't look good, or if something looked great. We used them for tuxes as well, and my husband and his guys looked great. We were able to get a great deal on them too. My bridesmaids dresses came from here too, and they were beautiful. We chose a style that could definitely be worn again; I wish I had one for myself. Since we got all the wedding attire from here, I was able to get free alterations on my dress which needed some difficult things done to the lace. It turned out great.
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    Mary Sent on 07/14/2013
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    Everyone was always so nice and helpful. They remembered my name and made the whole experience more personal.
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    Sarah Sent on 07/26/2008
    4.8 out of 5 rating
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    I loved it. My jewlery made me feel like a princess, it was my favorite part.
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    Jennifer Sent on 08/08/2016
    4.7 out of 5 rating
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      4.5 out of 5 rating
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    The dress was absolutely beautiful! The only downfall I had was that I did not get my wedding dress back from alterations until one week before my wedding. Other than that, I would recommend them!
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    Whitney Sent on 07/02/2013
    4.7 out of 5 rating
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    They were very helpful and did what I needed them to do. They worked with my schedule and always returned my calls. Even if I was the "indecisive bride", they stuck by me and helped me through the whole thing. Would definitely recommend people to go there.
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    User1233612 Sent on 07/09/2013
    4.5 out of 5 rating
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    I got my dress and the guys' tuxes from Modern Brides. The dress was beautiful, and the alterations were done in a timely manner. The tuxes looked really nice, and they were able to get all the guys fitted and new pieces at the last minute.
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    User1226229 Sent on 07/03/2013
    4.5 out of 5 rating
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    Great, but my only complaint is that I had my heart set on a bridesmaid's dress that I was told I could get in the fabric I wanted. I later found out from other associate that I still could get the dress, but with an additional $20 per dress. I would have like to have been told this first thing.
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    Brianne Sent on 01/13/2016
    4.3 out of 5 rating
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    This is the 4th place I went to find my wedding gown. I am someone who wants a dress that is full of color and those are hard to find. I found it at Modern Brides and I wasn't even expecting to find anything. I had already tried on a dress that I really liked and thought that I might do with. But I when I put on that pink dress, my heart melted, I felt like a princess, everything just came together. All of the staff were super helpful and they all came by to tell me how amazing I looked in the dress and how beautiful I was. It was just an all over amazing experience.
  • Kristen
    Kristen Sent on 05/31/2017
    4 out of 5 rating
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    I ordered my bridal gown and veil from modern brides. They were great to help me find the perfect dress and worked to listen to what I wanted. They brought out several options for alterations to add straps to my dress. However they did not steam my veil like they were supposed to. Also the seamstress was late to the alterations appointment each time.
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    User1200645 Sent on 06/14/2013
    2.6 out of 5 rating
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    Everything went well until it was time for alterations. When I tried my dress on after alterations (straps shortened and a bustle but in) the boning in the bust on one side had been crushed and the lace in the same area was damaged and fraying. The store owner/manager acted like it wasn't a big deal and said the lace does that and that the boning looked weird because I wasn't filling it out (it didn't look like that when I first tried on). She said they would "fix it." So the dress goes back to alterations. Basically they sewed down the frayed ends and that was it. At this point is looked like a hole in the lace on the bust, very noticeable. At this point that offered to rebuild the lace on the bust with a matching cording/material but told me I needed to send them a picture of what I wanted it to look like. I told them I wanted it to look how it did originally and sent a picture of the stock photo of the dress. At this point we're very close to the wedding and I go to pick it up 2 days before from final alterations. They did manage to rebuild it a little but it still didn't look like the brand new dress that I purchased. I took a couple of bridesmaids with me because I was planning to ask for a partial refund and needed moral support. The owner was very rude to my bridesmaid who was trying to help me stand up for myself (something I'm not good at) and would basically only talk to me. I ended up settling for a refund of the alteration costs because I didn't feel like getting into an argument 2 days before wedding. The bustle on my dress was horrible I found out at the wedding. It would not stay. They also lost the sash that goes with my dress. Actually I think they sold it when they found out I was wearing a different one. They said they would order me a new one. 3 months later I hadn't heard a peep about it and checked in. They said it was on "back order." I told them I didn't want to wait and they refunded me the sash portion. Very unsatisfied with my experience.
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    User1252328 Sent on 07/22/2013
    2.3 out of 5 rating
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      2.5 out of 5 rating
    The person who measured my groom and groomsmen for their tuxedo's did not measure everyone correctly before ordering the tux's. When they came in, they did not fit. My groom and I had to go and pick up his tuxedo on the day of the rehearsal and this caused unwanted stress on us. They also ripped a hole in my veil and blamed it on me. They fixed it but after I voiced my displeasure.
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    User1201001 Sent on 06/14/2013
    1.7 out of 5 rating
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    HORRIBLE experience! I wouldn't send my worst enemy to this store. They ordered ALL of my bridesmaid dresses 2 sizes too big so everyone had to get theirs altered. Some twice because they did not do it right the first time! I had to buy my dress off the rack because I was getting married 5 months later so of course it had some "wear and tear" from being on the rack. They assured me over and over again that every make up stain would be gone and it would be perfect. Well went for my first fitting after alterations because they told me it was ready...it was not. They had altered it WAY too small and it looked like a 5 year old did it. There were pins still in it everywhere, they thought it was acceptable to sew bra cups to the outer layer of the dress-not underneath so you wouldn't see them for pictures, the layers underneath were just folded under with a line sewn across them so you could see this big wrinkled mess under the top layer of my dress and the make up stains were still all over it. Went back for my second fitting and it finally fit-only because I had had emergency surgery and has lost wait (keep in mind this was 1 week before my wedding) I approved it and they promised it would be pressed and cleaned by the Wednesday before my wedding. My mom picked it up and they told her to leave it in the back because the less we messed with it before wedding day the less wrinkled it would get. It hung over our second story balcony until that Saturday. Get to the church and the NONE of the make up stains had been removed and the dress was a wrinkled mess. It looked like someone had put it on and sat in a dirty chair for HOURS! I was furious!!!! My wedding planner called to complain to the manager and she said "well all we can do is get it preserved for her" That is PATHETIC customer service if you ask me!! I would buy another dress from there but I would NEVER let their alterations and cleaning team touch it!!!
  • Hope
    Hope Sent on 05/21/2019
    1.2 out of 5 rating
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    Poor Service and Poor alteration work

    I chose Modern Brides because they were the first store I found with the dress color I wanted for my bridesmaids. However, alterations were a nightmare for two of my girls. One of the girls felt like she was rushed through being measured and then again at her first fitting. I had to drive down to store (I live 30 minutes away) to make sure everything was right. The seamstress told my bridesmaid that the top of her dress was sagging because of her boobs (when really the dress wasn’t even sitting in the right place because her straps still needed to be taken up another two inches) and the hem of her dress was NOT even (it was longer on her sides and dipped up in the front). The seamstress pinned again and told her she would have to come back for another fitting (this bridesmaid also lived 45 minutes away, if not more— this was one or two weeks before my wedding date). Second bridesmaid went in for her fitting and felt rushed and uncomfortable. The dress was EIGHT INCHES TOO BIG IN THE TOP and felt rushed through her first fitting. She went back to try it on after alterations and the top still wasn’t right. I also, had to go out of my way to go down there and make sure it was right. This was ONE WEEK before my wedding. The side of her dress was bulging on one side and the seamstress ending up fixing it by stuffing that side with multiple cups (also it was not loose in the boob area, it was loose and bulging under her arm), and it had to be pinned in the front to keep it from gapping or being pulled open. Luckily the dresses were ready in time BY SOME MIRACLE but I was not happy with how unprofessional they acted about alterations and they were way OVERPRICED for what we had to deal with. Absolutely ridiculous. Picture is of the last fitting for the second bridesmaid. I didn’t get one of the first bridesmaid and her dress. Altogether, they made the dresses work but I will never use them again.
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    Sydney Sent on 02/16/2015
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    5 words for my -5 star review: DO NOT WASTE YOUR TIME! While glad for all the brides & prom-goers who left 5 star reviews, I wish I had gotten the same great experience. My 4 bridesmaids & I made an appointment with Modern Bride in October. I let my bridesmaids choose their own dresses. The 4 of them agreed that 2 would wear a dress by 1 designer, & the other 2 wear a dress by a different designer. Since coming from 2 different designers & 2 different dye batches, I decided to go with 2 different shades of the color I picked, just in case they didn’t turn out the be the same color. 1 of my bridesmaids paid half of her dress in advance, but another bridesmaid was very pregnant so we decided not to order them & return after her due date to place the order. The consultant gave me a color swatch of 1 of the dress designers, said they were out of stock of the other designers color swatches, but would order more & contact me when it came in. December rolled around& I had not heard from them about the color swatch. A week later I stopped by to check on it. When I walked in, the consultant that I had recognized me & reassured me that the delivery date for it was Jan16th. On Feb 9th, after I STILL hadn’t been contacted, I called to speak with the manager. I stated what my dilemma was & all of the times I had inquired about this color swatch & never heard back. She said that she had put a rush order on the swatch, the delivery date for it was Feb 11th & that she would make sure that she called me as soon as it arrived. On Feb 14th, STILL no one had contacted me. I went to the shop again & an associate asked if i was there for my color swatch & stated my name. (This told me that obviously every associate knew who I was & my ordering issue, but STILL didn’t contact me to let me know it had arrived). I said that I was there to get a refund for the deposit that my bridesmaid had put on her dress. She said that they do not do refunds or exchanges under any circumstances, so she w
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    User1283387 Sent on 08/12/2013
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    HORRIBLE EXPERIENCE!! I walked in to get ideas for my wedding dress and bridesmaids dresses and was the only customer there. I was able to walk right past the desk where an older lady was playing on her phone and completely ignored me. I looked at bridesmaids dresses first and after a few minutes I had some questions. I walked back up to the desk where the old lady was now on the computer. I said "ma'am, can I get some help?" and she completely ignored me. So I walked off to the wedding gowns. I heard her phone ring and listened to her tell the caller that she wasn't busy and would love to go to lunch. I gave up at that point and walked out. I guess she doesn't need any business. I WOULD NOT RECOMMEND THIS STORE TO ANYONE!
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