Mirage Banquets Reviews

Mirage Banquets

Schiller Park, IL

4.9 out of 5 rating, 101 reviews

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4.9 out of 5 rating

4.9

Excellent

101 reviews

Recommended by 98% of couples

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4.9 out of 5 rating
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4.9 out of 5 rating
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4.9 out of 5 rating
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4.9 out of 5 rating

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Michelle Sent on 03/30/2022

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Mirage Banquets

We had the most amazing wedding on 12/18/21 because of Mirage and their team! Our wedding coordinator in charge was Jacob, and he was the absolute best! He cared so much about making sure we got everything we wanted for our wedding. He communicates very well, is on top of everything, and makes you feel like the most important person during the process. The FOOD was complimented by all our guests ALL NIGHT! Everyone absolutely loved the food, the service, and the room was amazing. Overall, working with Jacob and the Mirage is an experience we will never forget. We are very thankful!
Stacy Sent on 10/19/2021

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Absolutely Amazing!!!

We had our wedding on 10.15.21 after stupid COVID made up reschedule. Jacob was our Banquet Coordinator and besides a few bumps in the road he was absolutely AMAZING!! The food was great, the open bar was great! The staff was great! Our day was everything I could ever imagine and more! Thank you… thank you… thank you for making our day magical. Love always Mr & Mrs Desesaure ❤️
Pat G. Sent on 02/04/2020

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Amazing and fun experience

I would recommend the Mirage to anyone looking for a top notch venue. From the pricing, personal touch, food, decorations and service you can't go wrong. Even if there are little hiccups which happen everywhere, Asya and Jacob go out of their way to resolve any issues in a timely and satisfactory manner. They are great team and we will definitely return for dinners in the restaurant as well. Chef there is amazing!

Jessica Sent on 01/24/2020

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Perfect Venue

Amazing experience working with this venue. There was a change in banquet managers from when I first booked so that was a bit of a hiccup but they took over well. They were so helpful with any questions I had and were accommodating with different requests. The price was also amazing, and I loved having everything in one place (they supplied the chair upgrades, wedding cake). The venue looked beautiful on my wedding day.
Yasmin Sent on 12/10/2019

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Mirage Banquets

Mirage Banquet event coordinators were amazing! They were very flexible with meeting times and quickly responded to all my emails. They answered all my questions and even provided more information that I may not have thought about. They listened to my ideas and helped make it happen. Everything was very elegant and beautiful. The food is also sooooooo tasty! We had a few guest not show the day of our wedding and the mirage provided the food in to go carriers for us to take. I personally love cheesecake but we went with the cake and ice cream combo which our guest loved. Overall, they made my wedding planning a breeze because they provide majority of what you need(reception hall, food, decorating and cake).
Angelika Sent on 10/31/2018

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Amazing Venue and Team!

We had our wedding at Mirage on October 27, 2018. We planned our wedding in 10 months time and honestly could not have pulled it off without the knowledge, advise and attention to detail that Violet and her team gave us. They made the whole wedding planning process so easy. Violet was super attentive and responsive to all of our needs. We could not have asked for a better team to work with. The venue, the food and the decor were everything and more! We would highly recommend Mirage to anyone planning their wedding or any special event for that matter.
Sylwia Sent on 10/29/2018

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Sylwia dwojak

I had an amazing experience with Mirage Banquets! VIOLA was so helpful and always replied to my message quickly. She is very proffesional what she doas, Food was amazing specialy the sweet table... Thank you one more time VIOLA and Mirage team
Maggie Sent on 10/23/2018

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Best Venue Ever!!

Our wedding at the Mirage Banquets on September 14, 2018 was nothing less than perfect!! First of all, I would love to thank Viola and her team for making my dream wedding come true - she was spectacular and helped me with every detail until the wedding day. I cannot wait to have future events held here!! The banquet hall was soooo beautifully decorated, it took my breath away when I saw it upon our arrival. Viola made sure everything was absolutely perfect and that all my dreams came true. The food, cake, sweet table and all the extras were amazing and that's the main reason Mirage Banquets will be my top event venue!! Thank you for making the best day of our lives even better Miss Viola!!!!
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Rosie Sent on 10/14/2018

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The Mirage Banquets was the perfect place to host our intimate wedding. I highly recommend as we got great quality for a great price point. Being located inside a hotel close to O'Hare was extremely convenient. We had our ceremony and reception there which saved time, money, and confusion for our guest. Food and drinks were exceptional. The staff was extremely nice. I love that they have rooms that accommodate small and big wedding. Modern and elegant!! So happy that we chose this venue.
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Kasia Sent on 09/18/2018

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Great service, Viola was very helpful.
Thank you!
Patricia Sent on 09/10/2018

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Wouldn't have a wedding any other place. Viola made it absolutely perfect of a day for us!! Thanks Violeta!
Anna Sent on 07/24/2018

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We made the best decision by going with Mirage. We planned the wedding from out of state and were so extremely nervous about everything, I would email Viola with so many questions and she would always get back to me in a timely manner and made sure she answered all of our questions, she gave us great recommendations, and she made us really feel taken care of. The food, venue and service was exceptional! Viola was there every step of the way on the big day which made us so happy to see how much they care about their customers. They went above and beyond to make our day wonderful. When we saw the reception hall the day of the wedding we were speechless by how beautiful everything looked. I recommend this venue to everyone! I will be sure to use them for future parties/events we plan in Chicago!!!! THANK YOU MIRAGE!
Jennifer Sent on 06/08/2018

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Our wedding was so perfect!! Violeta and Ula were so amazing in helping us bring our vision to life! It was even more beautiful than what we imagined it could be! They provided all of the decorations and made the ceremony and reception look so beautiful! The food was also very delicious. We had about 160 guests and they all exclaimed how beautiful everything was and how much they loved it too! We couldn't have had a better day! ❤️
Sylvia Sent on 10/11/2017

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Violeta was absolutely great in helping us coordinate everything with the venue! She even recommended some great vendors we ended up using. The renovated ballroom was beautiful and Violeta did everything to make sure we were happy. She really helps you every step of the way and to make sure your planning is ok track and ready for the big day!
Yesenia Sent on 10/09/2017

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My husband and I couldn't be more than happy with The Mirage's services. Although we were a little nervous when we heard of the renovations everything looked spectacular on the day of the wedding. Violet was great and always responsive to all the questions I had throughout the 18 month planning! I will definitely recommend this place to any family/friends that are looking for a venue for their wedding!
~Mr & Mrs Hurtarte
Ashley Sent on 09/25/2017

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I can't say enough about how amazing Violeta, her staff and the mirage were for our wedding. The first time I cried the day of my wedding was when I walked into the ballroom. Violeta and her staff made my vision a reality. There's not one thing I would have changed about my wedding reception. Everything was perfect. From the beginning, Violeta was helpful, warm, and patient for a couple who had no idea what they were doing - she answered every question and email in a quick manner. Honestly, this place was the best. If you're looking for a reception hall, this is the place - you'll have no issues whatsoever and the freshly decorated ballroom is gorgeous.
Phinky Sent on 09/23/2017

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Violeta was great! She's extremely helpful and tries to accommodate as much as she can. The hall was beautiful!
Gloria Sent on 09/19/2017

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I gave a fantastic google review. I will definietly recommend you in the future. The service was spectacular, the rsponsiveness from Violet was amazing. I didnt have any issues. As every bride would want "No Headaches" this was definietly the place to book for our wedding and ceremony.
Patricia Sent on 09/17/2017

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Violeta was beyond amazing in helping plan every last detail of our wedding! We were planning our wedding long distance and had to do most of the planning over email. Violeta was prompt with responses and answered every single question I had (and I had a lot). The banquet hall was beautiful, the food was delicious, and my guests could not stop talking about how great everything was!!! I would recommend Mirage to anyone who wants a stress free wedding day!!!!
Gaby Sent on 09/14/2017

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Violeta was absolutely amazing. Responded promptly and the end result was more beautiful than i could have imagined! It was perfect!
Sally Sent on 08/30/2017

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Mirage is a hidden gem right outside of Chicago. We researched over 100 venues, visited about 27 in person and Mirage at Four Points was our last stop. Thank God! It was within our budget and we couldn't believe it. But forget about budget, how about service? We absolutely fell in love with Ula the first time we sat down with her. She is extremely knowledgeable and helpful. She made us feel confident that all was going to go well. That team is easy to work with and the best part? I didn't need a wedding coordinator. As long as you know what you want and have it ready and laid out, Mirage takes care of the rest. Ula even gave me advice as to what would or wouldn't look good. She's professional, wise and I would recommend her over and over again.

Everyone kept telling us how much they loved their food (and there was a lot of it). The package also included open bar and the cake so we didn't have to worry about anything. If I could give this place 10 stars I would.

Thank you so much Mirage for making our day absolutely perfect!
Rhonda Sent on 08/26/2017

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Our daughters wedding was here in June. We knew the food and wedding was going to be great because we've been there many times over the years for different functions, restaurant dining and the holiday brunches and we NEVER had a bad meal.
The meticulous detailed manner in which Mirage handled the wedding exceeded our expectations 10 x's over. The food, OOH the food, cooked to perfection. Every guest is STILL raving about the deliciousness of every course. Filet mignon so tender you could cut it with a spoon! The portions were more than hearty, a magnificent looking plate presentation. The food servers were impeccable, pleasant and efficient. The bar tenders, Robert & Andrew greeted every guest with a smile and remembered most everyone's drinks all while serving everyone efficiently. Ula, the banquet manager, left no detail unattended before & during the wedding and she's always eager to please our every request. They were very accommodating in every way and went over and above to see to it that our daughter had a dream come true wedding with nothing but beautiful lifetime memories.
It all starts at the top, with the amazing hands on owner(s), Jimmy who set high quality and standards to please every guest. We recommend the Mirage Restaurant and the banquets for any size party for any occasion or affair. We guarantee, the Mirage will not disappoint.
To the entire Mirage team who had a hand in our daughter's wedding, job well done! :-)
Candice Sent on 07/17/2017

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Great location, reasonable prices, professional prompt and everyone there was a pleasure to work with. I would highly recommend this location for a wedding or event.
Alida Sent on 07/09/2017

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This vendor was AMAZING!!!! I cannot express how beautiful the venue was. The food was AMAZING! and the service was unbeatable! My guests loved it we ended up adding an extra hour THAT night and the staff was happy to do so!

Thank you so much for everything!
Nancy Sent on 07/05/2017

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Violet is the BEST! Accommodated our every request. Would highly recommend having your event at Mirage.
Dana Sent on 05/03/2017

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Violeta and the Mirage is amazing!
Krassy Sent on 03/07/2017

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We are more than happy we hosted our wedding at Mirage Banquets. Violeta and her team did their very best to make everything as we wished and put extra efforts to make our special day unforgettable!
Nicole Sent on 11/02/2016

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The staff was very responsive, and always extremely helpful and accommodating!
Gabrielle Sent on 11/01/2016

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Violeta and Ula made my dream day become a reality. They were very knowledgeable, professional and accommodating. My guest had a great time and definitely enjoyed the food and open bar! If I had to do it all over again I would without a doubt go with the Mirage Banquet Hall!!!!
Rasmey Sent on 10/20/2016

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Violeta made our wedding perfect and special! Everything was amazing!!!
Sarah Sent on 08/24/2016

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violeta was so helpful and our reception was flawless! she was very accommodating and responsive. she had great input to make sure our room looked as great as possible. the service was fast and the food was delicious. we definitely got the biggest bang for our buck without it looking cheap. highly recommend!
Amela Sent on 08/22/2016

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We had our wedding here on Sunday July 24th and it was absolutely amazing! The hall was so beyond beautiful I couldn't have asked for anything better. I was in awe when I walked in and saw it. Not only that the guests were just as amazed as I was. So many of them came up to us and mentioned how beautiful the venue was! No including the amount of good about the food we heard from everyone! It was just so perfectly delicious! Everything was set up the way that I hoped it would be! The only thing that happened was our cake topper fell off our cake and the heads both fell off! Violeta was so apologetic about it and took it into her own hands and got it glued back together for the cake cutting. She even gave us complimentary breakfast and a gift certificate and also compensated us for the cake topper! There was never any issues along the way whatsoever, I was so pleased with how smooth the process went. All in all, planning this with them went so smooth and everything and if I had to do it all over again, I'd pick the same venue!
Candice Sent on 08/05/2016

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Violeta was amazing in helping us to achieve there perfect day for our wedding! She was always there when we needed her and was able to help us out in a huge way. She fixed the little problems that popped up that my husband and I would not have even thought of! The food is excellent, the rooms are beautiful and it's a great value for a wonderful venue. They also include the cake as part of the package-Sugar Hills Bakery-absolutely amazing!
Monica Sent on 07/15/2016

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Violeta was amazing! Always replied quickly, very patient. They decorated the place better than what I expected! Amazing job!
Yvette Sent on 06/24/2016

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Violet and her staff were so accommodating and were the best to work with. Answered every question and made sure i got the best of everything.

My family was completely stunned when they saw all the handwork and dedication put into making my sisters bridal shower the best.
Killeen Sent on 06/13/2016

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The Mirage helped make my dream wedding happen. Everything was above and beyond amazing. Violeta was so nice and very easy to work with. You can tell she truly cares about your wedding and making everything perfect. It's been 4 months and people are still telling me how great everything was...including the food!
Tori Sent on 05/08/2016

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Our wedding was absolutely fabulous. Thank you soo much Jim and Ula for putting our vision together.
Nicholas Sent on 02/17/2016

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Everything was perfect! Violeta made things extremely easy on the both of us and we wouldn't have had it any other way.
Martha Sent on 02/06/2016

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Violeta went above and beyond when it came to planning and executing our wedding reception. She was so wonderful to work with, really accommodating and everything turned out so perfect. We had so many compliments on how great the food was and how luxurious the decor looked. Amazing!!
Stephanie Sent on 01/21/2016

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We have our wedding coming up in sept/2016 and we can't wait!! Ula is amazing at giving us every bit of assistance and suggestions to make sure we have our wedding venue just as we pictured!! This process has been a breeze. I'm so happy we went with the Mirage team. I have no doubt in my mind that when our wedding day is actually here it will go smoothly and perfectly! Thank you guys. -jeremy&steph
Trisha Sent on 11/17/2015

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We had our wedding here based solely on the reviews from this website. Violeta and Ula were so helpful from day 1 of just visiting the venue. I ask a lot of questions and sometimes a little to soon considering we booked a year out from our actual wedding. They were always so helpful and attentive to us. The day had finally came and it was more then we could have imagined.. everything was perfect.. to their suggestions, food, décor, ceremony.. all of it! They really take their job to heart and making sure it is just as we had hoped!!
Tom and I could not have asked for a more perfect day, Thank you to the Mirage for making that happen!
User2453419 Sent on 10/12/2015

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Our wedding was on August 29th, 2015. We had decided to look for a venue within a hotel, since we would have many friends and family coming from out of town and wanted the convenience of the going upstairs to crash for the night. We had attended my friends wedding here a few years back and everything went so well and she raved about the service she got, we decided to meet with Violeta and booked right away. We had really shopped around, visited about 15 different venues, and no one would have been as flexible, accommodating, and helpful as Violeta. She was always available to talk, quick to respond with phone calls, emails, meetings, etc. If she was off for the day, Ula was up to date with everything and available to help as well. The value was incomparable, the service was top notch, and our experience was perfect. We had used Mirage for our rehearsal dinner, wedding venue, and Sunday morning post wedding brunch. They also we able to get us the Polish late night snacks as well as Polish beers that we wanted for our night. For each event - they managed the have the room have a completely different feel, as to not feel too monotonous throughout our wedding weekend. Violeta gave us everything we wanted - and if she didn't have what we wanted - she went out of her way to get us it. The day of our wedding, we were floored - Violeta exceeded our expectations - everything was stunning. She stuck around to make sure everything was to our expecations and wanted to keep us happy. She truly enjoys her job and enjoys making her couples smile. The service was great and bartenders were quick. We were so happy with our decision. THANK YOU SO MUCH VIOLA! She gave us the wedding of our dreams, and then some.
Diana Sent on 10/08/2015

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We had our wedding on 09/19/15, It truly was the perfect day! Our Reception looked breathless, all the little details I asked for and add-ons all made a difference, & the venue was so beautiful! From the draped curtains, white dance floor, the lighting, the room came together! All the vendors combined, really came together. The space wasn't too big or too small, quaint enough so that it made it still intimate with all the guests. Dessert table was to die for, food was delicious, and the open- bar had the best drinks! I really had my dream wedding, and Violeta helped make it come true! She was very attentive, easy to talk to, was truly a pleasure to work with her during the planning process. Loved, loved everything! Till this day, I have been receiving raving results about what a great time, & how everything was perfect that day... Happiest day ever.
Kasia Sent on 09/14/2015

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We had our wedding at The Mirage at Sheraton Four Points on 9/5/2015 and it was AMAZING!!!!!! We worked with Violeta for all the planning and details and she was the best! Very professional, very accommodating, and very efficient especially at responding to emails and phone calls!! From the initial stages of planning, to the tasting, and to the final details, The Mirage absolutely made us feel like a priority. We had outside vendors for flowers, photo booth, Polish sausage hut and the staff worked so well with all of these vendors and the setup was flawless! The cake and sweet table came from Sugar Hills Bakery which was FANTASTIC!!! We kept getting compliments all night on how beautiful the room looked, how good the food was, and how wonderful the sweet table and cake was! Wait staff was polite and did a great job. The bartenders were efficient and made great drinks! We had a lot of people stay in the hotel and we were able to keep opening up more rooms after the initial ones in our package were booked. All in all everyone had a BLAST and we wouldn't change anything about the entire process and would like to thank the mirage for the absolute best wedding we could have ever imagined!! Thank you, thank you, THANK YOU!!!! Love, Kasia & Eric Schultz
Chioma Sent on 09/10/2015

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Violeta worked tirelessly with us. I really appreciate all of her help. She even worked with us to get the chiavari chairs that we wanted at a great price. Everyone loved the setting and the food was delish, we're still hearing about it. We really appreciate them for all their hardwork and if I was to do it all over again, I'd still pick them :-) If you're looking for a location that would take care of you, wont break the bank, is worth the money and would make for a BEAUTIFUL event, I highly recommend the mirage at Four points SHeraton- O'hare.
Jamisha Sent on 09/10/2015

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My fiance and I booked our wedding here for next year June 5, 2016. and we must say that every step with them thus far has been VERY easy, professional, just a complete breeze. If i have any questions or need anything Ula helps me with anything. she's amazing the whole staff is. I completely trust them and I know Our wedding day will be everything I dreamed it would be, thanks to them
User5838947 Sent on 08/26/2015

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Viola was such a pleasure to work with. She helped our vision come true, reception was just beautiful.
Paulina Sent on 08/15/2015

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Loved having our event at your place. Service, space and decor, food, and overall attention to detail was impeccable! Thank you!
Marina Sent on 08/14/2015

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Violet made my dream wedding come true, from the moment I started planning to the day of she helped us with everything. Everything was above and beyond and I could not have been any happier. We are still getting compliments the week after our wedding on how beautiful and delicious everything was. Thank you so much for all your hard work.
Yvette Sent on 08/13/2015

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Had my wedding at The Mirage two months ago and it was the best day ever thanks to the wonderful staff! Violet was amazing to work with super friendly and professional and always answering all of our emails. Our guests couldn't stop talking about how beautiful everything looked, the food was delicious, and the servers were so accommodating! Our package included a complimentary night at the hotel for the bride and groom which made things so easy to just go up to our room after the festivities. My wedding was everything that I ever dreamt of and more!
Magdalena Sent on 08/13/2015

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Viola helped us plan an amazing wedding reception. She was very patient and professional with our requests. Everything was perfect - if not better! Definitely going to throw another party here in the future.
Shelley Sent on 07/08/2015

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High praise for the staff of Mirage. Ula was always professional, very helpful and responsive. We were working with a tight budget. The room was beautiful for our ceremony & reception, it appeared as if no expensive was spared. The staff was very attentive.
User2217104 Sent on 07/08/2015

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The Mirage is AMAZING! Got married back in 2013 (Iam a little late on writing reviews) and their service and price was unbeatable! We got everything we wanted within our budget. Violetta was wonderful to work with, the hotel staff was great and the rooms were very nice! The food was delicious and everyone was talking about how great it was after the wedding. If you are looking for a beautiful venue with great service and price, THIS IS THE PLACE!
Jadira Sent on 03/24/2015

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We held our rehearsal dinner and wedding there and everything was amazing! Violeta and Ursula were very professional and very helpful. The decor was beautiful, the food was amazing and everyone had a great time.
Berna Sent on 12/05/2014

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Amazing! Violeta, Ula and there staff did such a phenomenal job, they accommodated all our request( especially the last minute ones) and answer any questions in a timely manner. The room looked amazing, an abundance of food and everyone was so kind and friendly. I highly recommend Mirage Banquets for any type of event. Thank You!
To any brides planning to get ready at the hotel make sure to book the Jacuzzi Suite!
Diana Sent on 09/29/2014

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Violeta and her team were absolutely great to work with. Everything was taken care of for our reception. The room was beautiful and the food was delicious! She set everything up for us and helped ensure the night went smoothly. Thank you so much!
Zaneta Sent on 09/09/2014

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The customer service at Mirage Banquets is beyond amazing and professional. Violetta, the manager, was always so kind, extremely helpful, and accommodated our every request. The food was great! (Plenty of food with family style) which is the number one reason why we picked this place. My fiancee and I were there many times before, for different occasions (baby showers, baptisms, communions, and 2 New Year's Eve parties..) and the food was always hot, fresh and delicious. We were so pleased with how everything turned out. The venue looked beautiful! We highly recommend this place!!! Couldn't be happier with it!
Marina Sent on 08/14/2014

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Let me be 100% clear. This rating is for the Mirage Banquet Center. Working with Violeta, Ula, and the rest of the banquet staff was INCREDIBLE. They worked with us on every little detail for the wedding, rehearsal dinner, and Sunday morning brunch.
As for the Four Points Sheraton-O'Hare, it was TERRIBLE. DO NOT USE THAT HOTEL. My suggestion is to use the Mirage Banquet for events, but have your guests stay elsewhere. We had problem after problem after problem with the hotel. They lost and changed some of my guests' reservations and removed them from our block. They did not pass out the hospitality bags, even though we reminded them multiple times and ended up going behind the desk and passing them out ourselves. There were room issues with housekeeping, maintenance, and the main desk screwing things up.
The main issue happened the night before my wedding. I was steaming my wedding dress and leaned back on the table in the conference room (one of the 15 or so tables that were connected to make one large conference table) and it collapsed... ON ME. The table did not stand on its own and when it was interlocked with the other tables, it was never locked, which means that it was precariously leaning into the other tables, just waiting for any bit of pressure to knock it over. I ended up in the ER until 6am on my wedding day. The hotel was pretty much completely unhelpful in terms of it management (the banquet staff was INCREDIBLE). The manager has no idea what is happening in his hotel and called one of my guests a liar when I explained some of the issues that had occurred AND tried to blame the banquet staff for things that did NOT have anything to do with them. I am SO upset and if the banquet staff hadn't been as amazing as they were, my wedding would have been completely ruined.
Hagar Sent on 07/31/2014

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What a lovely place to have a wedding. My husband and I worked with Violeta from the beginning to the end and I've got to say she is the most wonderful person I have ever met. She is very professional, patience and most importantly she takes all the burdens off the bride and create the perfect wedding day for her. They made my wedding day perfect. The food was so good and I received so many compliments from my wedding guest after our wedding. Everything was so beautiful.I loved the whole Mirage and Four Points by Sheraton Team. Every body was so professional. Their clients are most important to them. I will highly recommend Mirage banquets to all future brides out there for the perfect wedding day and we hope to have our anniversary there in future.
Marissa Sent on 07/09/2014

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Violeta and Ula were WONDERFUL to work with. They were very flexible and understood exactly what I wanted. They were quick at responding to my millions of emails. When we arrived the day of our wedding, we were blown away at how beatiful the room looked. It was better than I could've imagined and everyone raved about how good the food was and how much food was available. Thank you for making my vision come true!
Shannon Sent on 07/08/2014

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Our wedding was beautiful! We had an amazing night! Violeta made me feel at ease and she had everything under control. The hotel manager was also very helpful and responded immediately when there was an issue with the pool being open. It was perfect, couldn't have asked for a more beautiful evening! Everyone has been telling us how fabulous the food was too!! Thank you!
Shelly Sent on 07/01/2014

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I would like to thank Violet and the rest of the staff at Four Points O'hare for making our wedding very memorable for us. The guests loved everything, from the table set-up, to the meals and the service. We love how accommodating the staff are. The service is excellent. Violet was very patient with my requests. And we love how we got the most of our money. We will definitely come back for future events!
Megan Sent on 07/01/2014

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Our wedding was perfect! The venue itself is beautiful and the staff so kind and helpful. In addition, the prices are unbeatable! I would recommend this venue to anyone and everyone! Five stars!
Jada Sent on 07/01/2014

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Since day one Violeta was always there helping with any of my questions (and I had tons!!) Email or a phone call and she helped ASAP! On my wedding day they made everything look great! It was way more then what I asked for! It was my dream wedding! Everyone had a great time and there was no complaints at all!
Mireya Sent on 07/01/2014

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Mirage banquets was an absolutely wonderful place to host a wedding! Violeta and Ula were super helpful and always answered my questions quickly! The place looked gorgeous on my wedding day and Violeta and Ula made sure that everything was in it's place and set in time. I can't say enough good things about it!
Mireya Sent on 03/15/2014

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Awesome venue! I had my ceremony and reception here and not only was the place affordable and decorated gorgeously, but the food was amazing as well. I got so many compliments about the place and my guests loved being able to just walk to their rooms at the end of the night. I'd definitely recommend them to anyone.
Maria Sent on 03/08/2014

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I was beyond happy with my experience with the venue. I loved everything about it and things turned out waay better than I expected. We worked with mostly with Violetta and she was amazing. She answered any questions really promptly and really went above and beyond with the service.I honestly think that I would have gone crazy trying to put everything together, she was just really a pleasure to work with. Everyone and myself really loved the food, we kept getting compliments all through the wedding. The lighting, the decor and the great service were really noted by our guest and we still get compliments with how great everything came out. Overall I will highly recommend them to any future brides!!! :)
Aneta Sent on 12/23/2013

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We had an amazing wedding in the Mirage. The food and the service was excellent. The decor was simply breath taking. I want to say thank you to Violet and Ula for working with me.
Kelly Sent on 12/07/2013

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Violeta and Ula are beyond amazing! So helpful, responsive and willing to make your day perfect! The price was reasonable and the food was delicious! Thank you!
Agata Sent on 09/12/2013

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I had my wedding reception at Mirage Banquets just couple of weeks ago. It was an AMAZING experience. they could have not been any friendlier, more professional, accommodating and understanding. Great team! I worked with two ladies - Viola and Ula - both were great, super responsive, helpful, patient and flexible. Additionally the food... AMAZING!!!! and in great amounts and my family LOVES to eat, so it was phenomenal. I recommend to anyone planning their special day!
Kendra Sent on 07/15/2013

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Brides.. This is the BEST place to have a wedding! Our June 2013 wedding was the best night of my life. Violeta and her staff set everything up and took every down at the end of the night. The price was unbeatable and the quality of everything is 5 stars. We got a discount for our guests to stay the night b/4 also. Having ceremony/reception in one place was the best option for us and Mirage takes care of everything. No matter the question, Violeta answered. She is so pleasant to work with and is awesome at her job. I am so glad we choose Mirage Banquet for our event! The staff was very attentive, the food was delicious, and the overall ambiance of the room was magnificent! And I'm telling you,the price for what was included could not be beat. I got so many compliments of how nice everything was and they couldn't believe how much was included. Keep in mind they are close to Ohare airport which is great for any OOT guests, BUT for family that lives further South, etc. make sure they know to allow for that traffic especially for a Friday night! Our very important people (moms, wedding party) had a hard time, but this does not have anything to do w/ Mirage, just a Bride to Bride tip! Also although the Bride & Groom received a room for wedding night, I would recommend using the jacuzzi suite if you are getting ready there. It was so pretty and spacious, has refridge, microwave, sink, and was perfect for all 'girls' to get ready. I will never forget this place and would choose them again in a heartbeat!
Monica Sent on 07/10/2013

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Violetta and staff made our wedding reception amazing. The food was wonderful, the service was good and the staff was very friendly and helpful. When our DJ didn’t show up, your manager, Jimmy, worked with a few of our family members and helped set up some speakers and a microphone so they could plug music in during dinner. He also contacted some DJ’s he had on file and found someone who could be at the banquet hall. He went above and beyond to make sure we had the wedding of our dreams. Considering we had a no show dj in the beginning, we ended up with a perfect night thanks to the staffs help. All my guests had a great time. We are so happy we had my reception here.

Because of our experience, we would highly recommend the Mirage to anyone who is looking to book an event.
Ramon Sent on 06/25/2013

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Violeta, our wedding / hotel coordinator was very approachable and responsive to our requests. Our wedding turned out great, not only because our needs were met, but because the hotel anticipated slight delays that we didn't foresee. The staff and food was great, we have gone back to their side restaurant for dishes that we tried out during the reception. The mirage was just outstanding, we are planning to renew there ten years from now, because our night was so special.
Mark Sent on 11/24/2012

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We planned our wedding from Phoenix, AZ and relied heavily on recommendations from friends and family in the Chicago area. We booked Mirage Banquets based on internet reviews, a friend of the family who had her wedding reception there, and speaking to Beata and Violeta at Mirage. It was the best decision we made. First we worked with Beata and then Violeta but both were wonderful. They helped us through every step of the process knowing we were planning from out of state. I emailed them several times a week with questions and they always responded that day or the next. All of our out of town guests stayed at the Four Points Hotel and it worked out perfectly. The majority of our guests spent the night at the hotel after the wedding for a great rate! The actual reception was beautiful beyond words. Violeta did an amazing job with the decorations, lighting, and coordination. The food was delicious and people are still raving about it. The servers, bartenders, and managers were very helpful and friendly. The night was perfect and I couldn't have asked for more. I would recommend this to any bride who is looking for a beautiful venue to host her wedding!!
Agnes Sent on 11/04/2012

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Food was delicious. Service was great - Violet is amazing. She gave us great deals and worked with our budget. Can't say enough good things about the service. The room was set up beautifully.
Michael Sent on 08/26/2012

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Mirage Banquets gave us our dream wedding reception! The food was fresh, warm, and delicious. Our waiters and waitresses were friendly and very helpful. The bartender was out of this world.....very friendly man who knew how to make a drink. The people at Mirage were very helpful and flexible to our needs. My wife and I have nothing but praise to offer this banquet hall. We would love to hold another celebration there if the time ever came. What made our experience even better was the banquet hall catering manager Violeta Bednarek. Ms. Bednarek was absolutely wonderful. She was quick to answer any phone calls or emails. She always had an answer to every question and satisfied every one of our requests. More importantly, Ms. Bednarek was very supportive and helped calm our nerves and fears. Not only is she pleasant and personable, she is very organized and knows the business. We firmly believe that Ms. Bednarek was one of the biggest reasons our wedding reception was so successful. We highly recommend Mirage to anyone thinking of throwing a reception of any sort. You won't be disappointed!
Gee Sent on 07/05/2012

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Words can not begin to describe how awesome Beata and Violet are. They go over and beyond to make you happy in every way possible. I had an awesome wedding because these two ladies decided to do their jobs well!
Ashley Sent on 01/16/2012

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Mirage was the perfect place for our wedding! I will tell you with out Beata, it would not have been the same! She is amazing at what she does. She knows what she is talking about and I didn't make many decisions i was a very non-nonchalant bride. Beata and her team more than impressed me with the way everything was set up the amazing organization and so happy to do it. How she went out of her way to make sure all of our out of town guests were able to get affordable hotel rooms. The wait staff was very professional and it was so helpful to have polish speaking staff for half of our family. I loved the Mirage and I would not do it any different! I also want to say that the manager Johnny was awesome too! Thank you so much to the entire team at the Mirage for the most spectacular wedding ever!
Cheryl Sent on 12/13/2011

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I would definately recommend Mirage Banquets for your next venue !!! Their rates were definately the cheapest that I have found and I searched quite a few different places. All my guests enjoyed the food, and the service.
Darek Sent on 12/13/2011

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Everything we asked for, the Mirage gave us. The food was excellent and accommodations was great. I would definitely recommend The Mirage to anyone looking for a great venue to cap off one of the most important days of their lives.
Maria Sent on 06/11/2011

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The Four Points Sheraton Hotel and Mirage Restaurant were used for our reception venue as well as a hotel venue for out of town guests and overnight stays after our wedding. We can't say enough as to how our wedding was beautifully managed by the Mirage Banquet and Four Points Sheraton staff. Jimmy Fountalis (manager and part banquet owner) and Beata Cuber (asst. manager) went above and beyond our expectations. For the cost of the wedding (all-inclusive!) reception, we believe that we received twice even three times more of the value that we had paid for. With an unbelievable 5 hour open bar with premium top shelf liqour service, our guests were served like royalty throughout the reception. We had a seven course meal and near-midnight pizzas as well! We could have not expected a better reception and all our guests were amazed at how beautiful the Grand Ballroom was decorated! We whole heartedly recommend Four Points Sheraton -Mirage Banquet for ANY occassion!
Roberta Sent on 11/08/2010

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If you are looking for a GREAT deal with great food, and excellent service I would highly recommend this place!
Danielle Sent on 11/07/2009

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**Service provided was reception only.**

This is a funny review to write because at first I was 100% against using Four Points (particularly The Mirage) as my reception site. For starters this was my mom's choice and of course the day we went was not one of my better days. =0)

Since my parents were footing the bill for the reception, I "okayed" the Sheraton as the place where the party was going to take place. And boy was I ever glad.

We worked with Kasia at first and she was amazing. Closer to the day of we worked with Beata and she was equally amazing. I got the impression that they were pretty much a "whatever makes the bride happy makes us happy" vendor. Being the bride-to-be, that was all that mattered to me.

I cannot tell you how many times I "bugged" Kasia and Beata with silly questions. They were just sweethearts. Everyone commented on how great the service was. The food was yummy...but most importantly they made me feel like the only bride they were planning with. I could look at the hall whenever I liked...even if there was a wedding, they always welcomed me and took the time to answer questions.

The night of the wedding, they made a point to come to my husband and I and ask how everything was going. Best part...after my honeymoon, I came back to a thank you letter from them!

I cannot say enough nice things about the banquet part of the hotel! Even though I wasn't the best bride the day we booked with them...I am so happy we did!
Jill Sent on 07/28/2009

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Fantastic! We could not be happier with The Mirage at the Four Points Sheraton. The staff was very friendly, professional, and just fun to work with in planning our reception. You will not find a better venue for the price, and you will not have to sacrifice quality in the process. We had countless guests tell us that this was the best wedding reception food they'd ever had. The food was not only delicious, but plentiful. The ballroom is lovely and they do a great job with the table decorations, cake table, guest card table, etc. Throughout the year of our engagement, anytime I had a question I would get a response by phone or email within hours if not minutes. We worked primarily with Kasia and some with Beata. They are sweet people and just really make you feel special. We had a big wedding with a ton of guests in from out of town so it was nice to know they could just wander upstairs at the end of their night to their hotel room. The rooms are nice, newly renovated, and a great price. Thank you Kasia and the Mirage for all you did to make our day so memorable.
Jennifer Sent on 09/02/2008

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I couldn't have asked for anything more from this restaurant. Everything was perfect, the food was delicious, the service was extrordinary, and we got a free night at the hotel. They include so much in their packages!
Kara Sent on 06/04/2008

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amazing customer service and professionalism. they worked with our every need. I highly reccomend.
Erin Sent on 01/05/2008

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You get alot for your money here. Very affordable. The room was beautiful and the food was very good. The have packages for every budget. It was conveniently located for our out of town guests flying in.

We did have some problems with the room blocks and the the discounted rate, but it was resolved once I brought it to Kasia's attention.
Jennifer Sent on 08/24/2011

4.9 out of 5 rating
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Everything was great! Beata made everythign so seamless, and my guests continue to tell me that the hall looked so beautiful!
Shay Sent on 09/21/2017

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Violetta was absolutely amazing to work with! I did not have to worry about a thing! She took care of everything. The room looked amazing and the night went smooth thanks to the entire staff!
Vania Sent on 09/24/2016

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Violeta was amazing. I left everything in her hands and she worked with us. Almost two months later, people are still telling me about the food and desserts. I do not regret anything about Mirage. I have been telling others about it and if in the near future we plan to have another party it would definitely be there. Thank you Violeta for responding quick to emails, returning calls, always greeting us with a smile, and for making our day the best!
Monika Sent on 07/20/2016

4.8 out of 5 rating
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Affordable, accommodating and worth every penny! Violata and Ula are professional, very responsive and nice. they helped with any questions that we had. The food, reception and over all quality at its best!
Nicole Sent on 02/16/2016

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We had a beautiful wedding! From the food to the service of our wedding everyone till this day talks about how beautiful our wedding was and how phenomenal the food was. Violeta and her crew were very nice they helped us make our dream wedding come true! Thank you
Dawn Sent on 08/18/2009

4.8 out of 5 rating
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We would give this a complete 5.0 except for the fact that they messed up the seating which delayed the cermony and they forgot to put the flowers on the cake which they didn't fix until I pointed it out. Other than that every thing was wonderful!!!!!!!!!!

This was the least expensive place we looked at that offered the most for the money and they included a free room for the night of the wedding

They were so great at accomodating everything we asked for Kasha is wonderful to work with.
Veronica Sent on 09/11/2018

4.7 out of 5 rating
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Violeta was very helpful and accommodating. The mirage was able to accommodate my 250 guests and their value was the best in the area. The day of the wedding I was very impressed by the decor and feel of the room. It was also very helpful to have hotel room blocks available in the same building. The only con was that the venue was very hot during the reception.
Yadira Sent on 11/17/2013

4.6 out of 5 rating
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We were absolutely amazed of how the venue looked on the day of our Wedding. It was so elegant and beautiful that I literally took a few minutes and looked around to take in how beautiful it looked. Violeta and her partner are so accommodating to your wedding needs and their service was just so hospitable. These ladies are always ready to answer questions they are true professional event experts. We wanted our wedding to start of with our guest taking shots of Rumchata and tequila and the venue allowed us to bring our own so that was a huge plus for us. The food was SOOOO delicious. All of our guest for the past week has been saying nothing but great things about the food, service, venue. Another great thing about the Mirage is that they book a hotel room for the wedding couple and provide complimentary breakfast and endless mimosas. Also the cost is really affordable for everything that it includes. I'm sooo happy we chose this place. If I could I would have all my major events there.
Kristy Sent on 08/03/2010

4.5 out of 5 rating
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We worked with Beata and for the most part she was very helpful and willing to do whatever we wanted to make our day about us. The only problems I had were that as the day drew closer, the wedding coordinator I had been dealing with the whole time I was planning, was off for most of the week before the wedding, so all last minute details I had to talk to someone else, which turned out fine, but still disconcerning. Also, the hotel is not very helpful in booking people in room blocks, you need to be very specific with them. Aside from all that, the ceremony and reception went wonderful, the food was delicious and better than anyone expected! Someone was always around if we needed anything.
Amanda Sent on 06/17/2016

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We highly recommend the Mirage. Violeta was so great to work with and answered all of our questions.
Lauren Sent on 03/20/2008

4.3 out of 5 rating
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This was a nice hotel for my small wedding. They are very professional and the food was great!
B Sent on 09/03/2014

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Violeta is awesome. We emailed back and forward for a few months before visiting the venue. She really listen to what we wanted and suggested options that were within our budget. We were able to taste the food before signing the contract for no charge.

I feel very confident with our choice and can't want until our actual wedding day!!
Tamika Sent on 07/09/2009

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The manager Alex worked with us and Bee-etta did wonders with our budget. A overnight stay at the Four Points Sheraton Hotel and a full breakfast without a price limit for two is included with your package.

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