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Minerals Hotel Reviews

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Reviews

4.6 out of 5 rating
WeddingWire Couples' Choice Awards 2024 Winner
4.6 out of 5 rating
27 Reviews
92% recommend it
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Awards

27
WeddingWire Couples' Choice Awards 2024 Winner
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    Samantha P. Sent on 11/09/2023
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    Minerals Hotel Wedding

    By far the best choice in choosing the Minerals hotel for my wedding (diamond ballroom). The ceremony to reception was absolutely perfect and beautiful. They treated me and my husband like absolute royalty but also my entire family. Dana, Rebecca and Ky were incredible to work with and I have nothing but excellent things to say about them/the venue.
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    Brittany N. Sent on 11/05/2023
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    Nunez-Vazquez Wedding

    Our wedding was absolutely stunning! We had our wedding at the Sweetgrass Pavilion at the Minerals Hotel and it was so beautiful. The foliage was at its peak and the weather was gorgeous. We couldn’t have asked for a more beautiful day and evening. The pavilion is gorgeous especially during sunset. It’s very picturesque with the Mountain View and everyone was raving about how beautiful & breathtaking the venue looked. This venue and Crystal Springs resort in general, is such a wonderful place to get married. It feels like a destination wedding without all the hassle and gives your guests the opportunity to make a vacation out of your wedding. There is so much to do at the resort, both Minerals Hotel & Grand Cascades Lodge. Our guests truly enjoyed themselves!!! So did my hubby and I! Also, it’s all inclusive & the prices were very affordable! The staff at the minerals hotel were so friendly, and professional. Dana was our coordinator and Kaya was our bridal assistant. They were PHENOMENAL! They went above and beyond to make our day so special and exceeded our expectations. We were planning our wedding for 2 years and communication with Dana and the entire team at the Minerals Hotel was so effortless and wonderful. They answered every question that we had and even made time to meet us in person at the venue and/or virtually via Google meet or FaceTime. Dana is a rockstar of a coordinator and every bride will be in good hands with Dana. Kaya was such a sweetheart and took care of me all day and evening. She went above and beyond and I truly appreciated everything she did for me from making sure I looked great in pictures, fixing my veil as i walked down the aisle, keeping my glass full, and more!!! She truly did any & everything to make sure I’m happy and taken care of. Dana & Kaya took the time to make sure that my husband and I were taken care of, as well as, our bridal party & immediate family. Everyone was so pleased with how they were cared for. Now the food….it was AMAZING!!! My guests kept raving about the food, especially the prime rib & the mushroom truffle ravioli. Cocktail hour was a hit as well! For an all inclusive venue, we had SO MUCH food during cocktail hour and the reception (we chose buffet which was to die for)! Everything was delicious. The bartenders kept everyone happy all night and the drinks were on point. The maître d’ was awesome as well! He was so friendly, and made sure that everything went according to plan, and it did! We had our after party at the kites restaurant in the Minerals Hotel and that was such a fun time! The after party was not an additional cost which was a plus! Also, The hotel provides a shuttle for guests that are staying at the Grant Cascades Lodge, which was super helpful. Overall, I couldn’t have picked a better venue! Future brides, this is the one! My husband and I wish that we can relive our wedding again. It was perfect and it was everything that we could ask for and more all thanks to the staff at the Minerals Hotel for making sure that our day was perfect in every way, shape and form! We are forever grateful!! THANK YOU!!!!!
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    Julie E. Sent on 01/28/2024
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    Dream Wedding Weekend


    VENUE / Minerals Hotel at Crystal Springs Resort 10/10 - We got married in the Sweetgrass Pavilion and it truly was a magical night. They went ABOVE AND BEYOND for my husband and I. From start to finish I worked with Rebecca and Dana who answered ALL of my questions in a timely manner. Dana, the wedding coordinator is a GEM. She is extremely thorough and organized, no stone gets left unturned. She made me feel so confident in all of my decisions, making sure that everything I wanted wouldn’t go unnoticed. Kaya was our bridal attendant and this woman sewed my dress 3 times in the night because my straps kept ripping. She is literally your angel for the day. They offer SO much in their packages, the cocktail hour was amazing, the drinks were great, outdoor ceremony is beautiful and the wedding staff was wonderful. Also, there is nothing better than being able to walk to your room after a wedding than having to wait for a shuttle. This was something we wanted for our guests for everything to be on the same grounds and they were appreciative of that! Not to mention, a lot of people made it their own weekend getaway because there is SO much to do at the resort and in the area of Vernon.
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    Jordan G. Sent on 10/04/2023
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    Best Wedding Ever!

    Getting married at Minerals Hotel was the best decision we could have made! I wish I could give it 10 stars! Dana and her team made our day beyond perfect. From the gorgeous venue to the attentive staff Minerals Hotel is the perfect place to hold your wedding! Our guests were treated to a full weekend of events and everyone was raving about the entire weekend. If you’re lucky enough to have Kaya as your bridal attendant your day will be even better. The food was excellent at each event, especially the wedding. My husband and I left saying we wouldn’t have changed a thing. Thank you to the entire Minerals team for giving us the best day of our lives.
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    Danielle D. Sent on 09/30/2023
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    Outstanding!!!

    We got married at Sweetgrass Pavilion and it was everything we dreamed for and more! We were blessed to have worked with Dana, Kaya, and Terry - those 3 ladies are a powerhouse and will make sure you have absolutely everything you need and more! They were on top of very detail and knew what we needed before we even did! From the start to finish everything was 10/10. We had or ceremony in the wedding garden- the natural greenery and landscaping was stunning! The way the ladies decorated the pavilion was jaw-dropping. We are truly so grateful that we booked with Crystal Springs. It was the best night of our lives all thanks to the amazing team that comes along with booking. I cannot express enough how wonderful our experience was!! We highly recommend booking with Crystal Springs!
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    Allison F. Sent on 09/27/2023
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    Wow, the best venue!

    We got married at the Sweetgrass pavilion at Minerals Hotel. We only toured two venues and knew that this was the one for us. We wanted an outdoor event at a resort where it was an “all in one” vibe. The beautiful wooden pavilion was a romantic unique reception space. Our coordinator Dana through the venue and the bridal attendant Kaya were exceptional in helping make our day as perfect as possible for us - despite weather affecting parts of our day. We had to last minute move our ceremony indoors due to a storm and they both worked so well in what could’ve been pure chaos. Our day ended up so great thanks to the help of the staff. The communication of the wedding team was always excellent. The food and drinks were also so great and our guests all raved about it. The hotel accommodations went smoothly and the views are awesome. Dana even went above and beyond and utilized some of the sites decor as well as my own that I brought in order to bring all of my visions to life with the rest of my vendors. They were also a fairly priced venue. We highly recommend Crystal Springs (especially Sweetgrass Pavilion at Minerals) for your event. It was a romantic, rustic yet elegant dream come true.
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    Sharrie W. Sent on 07/23/2023
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    Sweetgrass Pavilion at Minerals Hotel - AMAZING!!

    Our wedding at the Minerals Hotel in July 2023 was amazing! The reception at the Sweetgrass Pavilion was magical. Many of our guests commented that it was the best wedding they've ever attended.
    The Sweetgrass Pavilion for the reception was enchanting. The stunning backdrop of the mountains, the gorgeous gardens, the wooden bar, and the warm lighting made it a fairytale-like atmosphere. Despite it being a hot summer evening, the night felt relaxed and vacation-like, and the fans inside the pavilion kept our guests comfortably cool. We were initially concerned about space for our 170 guests at 16 tables, but it was perfectly comfortable.
    Due to the summer heat and full sun in the garden at 5:30 pm in July, we had to move the ceremony and cocktail hour inside. While we were sad to not have the ceremony in the beautiful garden, our guests were grateful for not having to sit in the hot sun, and it was still lovely and beautiful inside.
    The staff at Minerals Hotel were outstanding, and we owe a huge thank you to the exceptional planners and attendants, Rebecca, Dana, and Kaya. They were an absolute pleasure to work with, taking care of every detail flawlessly, and going above and beyond to make our day special. Their efforts made the entire planning process and the event itself stress-free, allowing us to fully enjoy our day without any worries.
    The food was simply delicious, and our guests raved about the menu, especially the mac & cheese bar. Everything came out on time and was presented beautifully.
    If you're searching for a wedding venue that will surpass your expectations and create an unforgettable experience, the Sweetgrass Pavilion at Minerals Hotel, Crystal Springs Resort, in Vernon, NJ is the perfect choice. Our wedding day was nothing short of perfect, thanks to this amazing venue and its fantastic team!
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    Alyssa G. Sent on 05/09/2023
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    Wedding 4/29/2023

    We choose Minerals Hotel for our wedding in order to have all our guests on location and to have all our events for the weekend in one place and Minerals did not disappoint. We were able to have a private Wine Cellar dinner at Crystal Springs Grand Cascades, the rehearsal dinner at Minerals, spa day at grand cascades, the ceremony and reception and the morning after brunch all at Minerals without a single hiccup. Dana and Rebecca made sure everything was booked and scheduled according to plan before we arrived. We were able to enjoy the resort and weekend with friends and family without a worry about the wedding or planning. Our friends were able to golf at Crystal Springs and others were able to enjoy the pool. We had an incredible time and really did not have to worry about the ceremony or reception. Kay was there during the day of the wedding to make sure we had everything we needed and ensure that everyone was in place. During the reception, everyone was dancing and partying all night. Kay made sure we were taken care of and that we always had food, drinks and knew what was happening next. Everyone gave extremely positive and raving reviews about the food and there was so much variety. It was an extremely smooth and perfect weekend, where we could truly rely on the resort to handle everything.
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    Olivia S. Sent on 10/25/2022
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    Best Day Ever

    If you want a place where you can have everything in one place, definitely look at Minerals Resort! They helped us plan our perfect day and really exceeded our expectations! Our guests raved about the food and the beautiful scenery. If you are looking for beautiful place to get married with the help of amazing staff, Minerals is the place for you! 10/10 Recommend!
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    Erin R. Sent on 07/18/2022
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    Best Day Ever!

    Choosing Minerals Resort and Spa was the best decision for us, and we had the best day on our wedding day. We were looking for a spot where all the events (ceremony, cocktail hour, and reception) were in the same place and close to accommodations for our guests. Minerals covered this perfectly. We were also looking for a rustic venue, and the pavilion was the perfect aesthetic that we were looking for in a venue. On top of being both a convenient location and look, the package that Minerals provide is a great deal and honestly no-brainer. Dana was wonderful to work with and everyone on the day of the wedding was so helpful. I wish I could go back and relive!
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    Cara Sent on 12/07/2018
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    Great Expereince!

    I just booked my venue with Mineral Springs Resort in NJ. Nicole has been so helpful. I had previously went to a wedding there and had such an amazing time. As I looked for my venue nothing really compared. My fiancé and I ended up taking a trip to NJ and he fell in love with the venue and we booked right after. I can't wait for our wedding day!
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    Kiersten Sent on 08/19/2018
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    My husband and I were looking for a unique, "all in one" place and we found it here. The grounds and hotel are absolutely beautiful and well maintained. We opted to have our reception in the Sweetgrass Pavilion which was decorated perfectly to reflect our exact vision. Nicole was a pleasure to work with from booking the venue to the very last second of our day. She provided amazing guidance and quickly responded to any questions or concerns. Nicole genuinely listened and cared about our vision and provided us with our dream wedding. Her calm demeanor kept me at ease throughout the entire planning process and the day of set up- you are truly in good hands when working with her. Marcia was my bridal attendant and she went above and beyond to make sure our every need was met. The hotel staff was lovely. Brett, the Front Desk Manager, made sure everything ran smoothly. He ensured our guests were taken care of and provided with their welcome bags. In addition to our extreme satisfaction with Minerals Resort & Spa, our guests loved our venue! They raved about how beautiful it was, they enjoyed all the amenities and were beyond impressed with the delicious food and cocktails. I could go on for days about how incredible our experience was. I highly recommend Minerals to every bride and groom, especially if you are looking for something that is not a "cookie cutter" wedding.
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    Amanda Sent on 07/02/2018
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    My husband and I got married in the Pavillon at Minerals Hotel and the entire wedding weekend was amazing. We loved having all wedding activities centralized to the hotel and the garden ceremony space and covered Pavillon created the perfect romantic, garden party vibe we were going for. Nicole, Samantha and the whole Minerals staff were wonderful to work with. They were very responsive and they made sure every last detailed was taken care of throughout the wedding weekend.
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    Adeli Sent on 06/25/2018
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    We had a great experience with our wedding coordinator Nicole Saliba at Minerals. From the very first time we met with her she was very detailed and provide all the information we needed. We fell in love with the venue! Nicole was there for us from day one till the very day of our wedding. She made our experience stress free and the most beautiful day of our lives. We would do it all over again. Our Guest can't stop raving about how perfect everything was.
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    Kristen Sent on 05/10/2017
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    I can not say enough great things about the staff at Minerals! I picked Minerals as my venue early on in my planning, and the whole team did a wonderful job of checking in with me occasionally to see what other areas of the wedding I might need help with. I worked with Nicole S. for over a year before the day got close enough for me to get a day of coordinator, and Nicole was always great at responding quickly to my emails, and getting me in touch with the right people. My day of coordinator was Traci- and let me tell you, she is FANTASTIC!!! I can't count the number of emails we exchanged in the last two months leading up to the wedding, but she was always quick to respond, and great at getting me the information I needed from Minerals. She kept me on track time wise, and made sure that any and all questions or concerns I had were all answered in a very timely manner- well before the big day. I know I can't have been her only bride, but I always felt that she was 100% focused on me and my big day. She and the whole Minerals staff were incredible, and really made my day perfect. Thank you for all you did for me, Traci, you're AMAZING!!! -Kristen and Mason 4.28.17
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    Dawn Sent on 02/15/2016
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    The staff at Minerals did a phenomenal job with every detail of our wedding. Our coordinator, Nicole, was extremely helpful, attentive, and thorough throughout the planing process and on our wedding day. I can't thank her enough. Our maitre d', Stephanie, was also phenomenal, and the rest of the staff was excellent and very attentive as well. The food was incredible; even months later, our guests were still raving about how delicious everything was. Thank you to the Minerals staff for all your hard work in helping make our wedding as wonderful as it was!
  • User1758403 Sent on 08/11/2014
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    Absolutely the most beautiful and perfect place to have your wedding. I cannot say enough about the service and the flexibility and the way they took care of EVERYTHING for me!
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    Brian L. Sent on 11/11/2023
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    Amazing Service, Unique and beautiful space, all in one place

    When looking for a venue, we knew we wanted to be able to have the ceremony and hotel in one place. We looked at probably 15 venues throughout NY / NJ and Minerals and the Sweetgrass Pavillion were far and away the best - particularly when considering the price point! The Pavilion is such a unique space. The grounds were beautiful, we got married in late october and the foliage was at its peak for our wedding, we had guests who didn't know New Jersey could look so much like New Hampshire. We were blessed with amazing weather, but we had no weather worries on the big day, because we were the only wedding at the venue so could have easily made the call to move everything indoors to the Diamond Ballroom if we needed to. Dana, Rebecca, and Kaya were absolutely amazing to work with, they are true professionals that made the day run so smoothly, for us as well as our vendors. They brought a great fun energy to the day, and took such good care of us, along with all our friends and family. And that extends to all the staff at Minerals - Chef Andy, Joe at Kites, the bartenders who worked our wedding all went out of their way to ensure we were taken care of. The food was delicious and beautifully displayed - from the cocktail hour, to the reception food, to the everyday food at kites. After the wedding we stayed a few extra days with family at the resort and it was so nice to have that time all together, enjoying the pool and all the amenities, there's so much to do here, both indoors and outdoors.

    We can't recommend Minerals and the Sweetgrass Pavilion enough! We came in confident that the day would be amazing and the team here beyond exceeded our expectations. We could not have asked for a better day and the Minerals was a huge reason why. Can't wait to go back for a long weekend for our anniversary :)
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    Abrille H. Sent on 11/13/2023
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    Best day ever!

    My husband and I got married at Sweet Grass Pavillion on 10/08/23 and it was a dream come true. Rebecca was very helpful booking our wedding. Dana was very helpful the week leading up to our wedding and the day of! She even gives you her cell number which was super helpful! She decorated the pavilion beautifully and made it so us! Kaya the bridal attendant is literally the best. We were lucky enough it did not rain on our big day but it was chilly. She got blankets for all the elderly people at our wedding. She set our room up and it was so sweet and cute!! I cannot say enough amazing things about her! We both didnt really eat much as the day just flew by but everyone said the food was some of the best wedding food they have ever had! Minerals hotel was amazing, all the staff were very nice and our guests did not have one complaint! We truly had the best day ever!
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    Sarina L. Sent on 02/18/2024
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    May '23 Wedding

    Our experience planning a wedding at Minerals Hotel was, in a nutshell, seamless. The administration was accommodating throughout the COVID-19 pandemic and allowed us to push the wedding, 2 times, during those uncertain times without question. We were finally able to have our big day in May 2023 and it was truly our dream wedding. Every member on the Minerals Hotel events team was crucial in making our vision come to life. From Nicole and Dana who guided us throughout the planning process to Kaia, Terry, the chef, kitchen and waitstaff who ensured the day of details were executed, it was an amazing team to work with. Overall the team is organized, communicates effectively, and cares to make your event a success.

    It was important for us to find a hotel venue with beautiful grounds that could accommodate a large welcome dinner, the ceremony, an outdoor reception, and an after party – and Minerals Hotel checked all the boxes. The hotel, property, and Sweetgrass Pavilion are beautiful and well maintained. We held our reception in the Sweetgrass Pavilion, which allowed us to have the security of an indoor wedding (in case of rain), but with the outdoor feel we wanted. Dana, her team, and our wonderful floral designers, Stephanie and Jesse Williams from Whisper and Brook Flower Co. decorated the Pavilion beautifully, again, executing our vision perfectly. The timeline we planned was followed, and even though it rained on our day, the team seamlessly pivoted to move cocktail hour and pictures indoors. Our reception was still able to be held in the Sweetgrass Pavilion.

    The food at the welcome dinner, cocktail hour, and the reception was absolutely delicious and plentiful. Typically at weddings, we have found that the food at the reception is nowhere near as good as cocktail hour, but that was absolutely not the case here. Since the wedding, we have received many compliments from our guests about the food and their overall experience staying at Minerals Hotel, with more than a few people saying they plan to go back to Crystal Springs Resort for a weekend getaway.

    Now, no wedding is perfect, there are so many moving parts it's foolish to think everything will go off without a hitch. Our one criticism is that we did not receive back all of the items we brought to the venue (e.g., extra blankets left by guests in the pavilion after the reception, rechargeable fairy lights, decorative glass bowl from the amenity basket, etc.) and were missing approx. $250 worth of items. We were told if the items were found they would reach out but we never heard back. A minor hiccup in an overall very successful event.

    We loved our experience planning and hosting our wedding here and highly recommend checking out Minerals Hotel, Crystal Springs Resort for yourself.
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    Stephanie Sent on 06/08/2016
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    My hubby and I just got married at Minerals this past weekend and couldn't have been happier and more pleased with EVERYTHING! We, of course, had our doubts going in, since we just didn't know how things would go. But Minerals carried out our vision to a T and beyond! The garden ceremony was just perfect and beautiful. And Vesna, who we hired and works for Crystal Springs, decorated the Pavilion so beautifully. Our guests were RAVING about how perfect and beautiful it all was (even my mom who can be hard to please!), and loved the mountain backdrop! The Pavilion had a cozy feel to it and I couldn't have been more impressed. The food was also delicious (and copious!) and the golf cart ride from the ceremony to the Pavilion was a fun touch. The staff and service was great and speedy! Nicole was so, so wonderful to work with. She went above and beyond in everything - even Friday nite at the Moonshine bar (aka the tiki bar) where we did a little gathering, she helped us with getting us what we needed. She was amazing. The only thing you might want to ask is what time the bar closes during the reception. We had the Pavilion from 6:30-11 (also make sure you check your contract since they tried to tell us it ended at 10:30, but we figured it out and were able to stay till 11), and the bar closed at 10:30. We had no idea beforehand, and it was fine that it did, but it would've been good to know before and had the DJ announce last call. The other nice thing would've been to pull our cake onto the dance floor so everyone could see, but it was a quick little cut and we were done, so not a big deal that it wasn't either (Guests also LOVED the cake from Palermo's!). But, seriously - our guests loved the weekend. Many of them that spent the weekend had fun hiking, swimming, playing basketball, tennis and just hanging out. We keep getting messages about what a great weekend it was and we cannot thank Minerals, Nicole and the staff enough!!
  • User1823364 Sent on 09/22/2014
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    Minerals was the perfect wedding venue! Nicole helped me plan my wedding in June and I could not have asked for a better wedding planner. No detail was missed and every single one of my guests had an amazing time. The food was perfect, the staff didn't miss a beat! By the end of the night my guests were hugging the bartenders goodbye and everyone was having a blast. We had our after party at the Tiki Bar, which was one of the reasons we booked this venue. It was a perfect outdoor/indoor New Jersey summer wedding! And thanks to all the staff- the best day of our lives!
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    Amanda Sent on 11/13/2015
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      4.5 out of 5 rating
    We absolutely LOVED having our wedding here. The booking was a breeze, and Nicole was a huge help in making our contract fit all of our needs for our wedding day! We were always in contact with her - even if I sent her the tiniest questions, she would respond promptly and happily.

    We had our wedding reception in the outdoors pavilion, which at the time was quite new for them to do. Between the time of booking and the wedding, they had completely renovated the bathrooms there (they're so beautiful now!) which was a relief since they weren't in great shape before! They know exactly what they've got and they're definitely putting money into making the pavilion the go-to spot for outdoor receptions. We were able to pretty much do whatever we wanted to it - we actually hired a lighting company to come and stick up cafe lights all over for the night, and they let us have fire pits in the sand in case anyone wanted to hang out there instead of dance.

    The ONLY problem I can't give it 5 stars is the room booking. We were promised, that since we were the only wedding on premises, that we would have plenty of rooms for anyone who wanted to stay, which was NOT the case. They ran out before our wedding party even started booking. It all got figured out in the end - other weddings at their other locations eventually had extra rooms, but by the time we were able to get them, some of our guests had changed their mind and decided not to book. There was also miscommunication with the front desk, and often... guests would call to book a room and would be told there was no breakfast included, when there in fact was. They also ran out of breakfast vouchers for the guests when they checked in, and some guests ate in the dining room and paid for it themselves because they weren't aware that we had a separate buffet for them.

    These are things that I'm sure can and will get ironed out in time. Our wedding day at Minerals was absolutely perfect and I would recommend to anyone!
  • T
    Tim H. Sent on 10/06/2021
    3.4 out of 5 rating
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    Hot and Sweaty

    The wedding was great (for the most part). The team did a great job with preparations and being attentive to our needs, however there was a major problem with the air conditioning in the ballroom during our reception and Mineral Springs was not able to fix it. It was a July 30th wedding and the air was thick and our guests were uncomfortable and were forced to sweat-out the evening. Worst part was that the management would not give us any consideration for this disaster. Our wedding coordinator said she would speak to her director, but thereafter would not answer or return our phone-calls -- we never heard back from her or anyone from Mineral Springs.
  • K
    Kristin Sent on 09/09/2018
    2.9 out of 5 rating
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    I'd like to split my review into two parts. Nicole, our sales contact and coordinator for the majority of the planning process, the resort itself, the space, food, and my bridal attendant were all absolutely amazing. If this review were solely about these pieces it would be easy to give 5 stars in every category.

    However, as my wedding approached I was moved from Nicole being my coordinator to Kristine who is solely responsible for pulling down this review. Kristine was frequently out of the office in the weeks leading up to my wedding including the day of our rehearsal. Nicole kindly stepped up where Kristine shirked her responsibilities and made sure nothing headed into disaster prior to the day of. On the day of my wedding I saw Kristine 3 times equaling maybe 7 minutes of total interaction. I first saw Kristine at 9am where we discussed the small chance of rain in the forecast and what we should do. She forcefully expressed her desire to move the cocktail hour indoors (despite the rain not being forecasted to start until after the cocktail hour was over). I told her I'd like to wait to see how things look a little later to decide. I then did not see Kristine for 4 hours. She showed up in the bridal suite after 1pm and informed me cocktail hour was set up for indoors and now could not be changed. She argued with me, made me cry on my wedding day, and just generally attempted to bully me into a vision I did not want. My amazing photographer (shout out Stephanie Massaro) and bridesmaids quickly swept in and handled Kristine to ensure everything was set as we had originally planned. Kristine then disappeared again and the 3rd and last time I saw her was when we lined up for our entrance into the reception. It did not rain a single drop from 2pm until the end of our night at 2am. If Kristine is your coordinator RUN or demand to be placed with someone else. She's disorganized, dishonest, and unprofessional and could easily ruin your day like she tried to mine.
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