Skip to main content
Weddings

Michelle Anne Hair Design Reviews

Michelle Anne Hair Design

Michelle Anne Hair Design

Sunderland, MA
4.8 out of 5 rating, 24 Reviews
View more information

Reviews

4.8 out of 5 rating
4.8 out of 5 rating
24 Reviews
97% recommend it
  • Quality of service
    4.8 out of 5 rating
  • Average response time
    4.8 out of 5 rating
  • Professionalism
    4.8 out of 5 rating
  • Value
    4.8 out of 5 rating
  • Flexibility
    4.8 out of 5 rating

Awards

24
  • N
    Nicole Sent on 12/30/2023
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Incredibly Talented!

    I'm so glad I got to work with Michelle for my wedding. Her styles are incredible and she is so talented. One of my favorite things about Michelle is she's super committed to raising the bar and learning new things when it comes to hair styling (check out her instagram!). Michelle is super to work with. She helps you create a vision during the preview and is super open to feedback to suit your unique needs. Day of, she was great. We all felt so beautiful. The hair held even in windy/rainy conditions and on the dance floor! Thank you so much Michelle! It was such a pleasure to work with you!

    Michelle Anne Hair Design's reply:

    Hi Nicole!
    It was an honor spending the day with you and your party in beautiful Vermont.
    Thank you for choosing me to style your wedding hair!
    Congratulations again to you and Michael!!
  • Lindsey
    Lindsey S. Sent on 12/04/2023
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Incredible and Amazing!

    Michelle is an incredibly skilled hair design artist and an awesome person. When I came to Michelle for my preview, I had a vision for my hair and couldn't quite articulate it yet. However, I showed her one picture and she new all the right questions to ask me and guided me through the process. She created a hair design that was better than I imagined and that made me feel like I was in a magical fairytale. Not only is she an incredible artist but her presence and energy helped create a positive and relaxed tone while getting ready. She was both calm and organized and jump right into the jokes and stories my friends and family were sharing. I could not have imagined choosing anyone else to design my hair and be apart of creating such a magical day!!

    Michelle Anne Hair Design's reply:

    Lindsey! Thank you!
    This is the sweetest review. I am so happy to hear about your great experience with me and I am glad I could be there for you on your wedding day! Thank you again for choosing me, it was an honor!
  • J
    Jennifer Sent on 12/30/2023
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    So happy with my decision to book Michelle.

    If you are looking for a hair stylist for your wedding, run don’t walk to book Michelle. I had the pleasure of working with Michelle for my wedding. She styled me, my mother, my mother-in-law and my two sisters-in-law and each one of us had such a fantastic experience and left her chair looking beautiful, but also feeling like we looked like ourselves – which is the ultimate win on such an important day. Along with exceptional hair styling abilities, Michelle also possesses such warmth and inordinate patience – traits that set Michelle apart from most event hair stylists.

    Before even booking, Michelle took time to connect with me by phone, which was very appreciated and put me immediately at ease. I am a firm believer in talking to your vendors before you book to get a sense of whether their vibe matches your vibe, and Michelle was a total fit. I left our call with complete confidence I wanted to move forward.

    For my big day, I was looking for a simple bouncy blowout, but elevated enough for a black-tie affair. My mother was looking for something similar. We are ladies who know what we want in the hair department but also very much what we don’t want. Michelle welcomed both my mom and me for an in-studio trial for us both and, in addition to assuaging any nerves on our end, listened incredibly closely to our wants (and do-not wants) and even welcomed us back for a second trial when I tweaked my inspiration photo approaching the big day. Michelle nailed the done, but undone, look for both my mom and me. We were both beyond thrilled with how our hair came out, and it lasted throughout the night (despite end-of-summer heat, and without globs of hair spray – Michelle knows her products). Michelle also has serious range. My mother-in-law and sister-in-law have naturally very curly hair and Michelle was able to handle their hair as proficiently as mine. While Michelle can handle any intricate style you throw at her (check out her portfolio), if anyone in your wedding party is looking for simple, clean styling – which has to hit the mark – Michelle can absolutely make your vision a reality. Also – she is such an amazing hype woman on your big day. So happy with my decision to book Michelle.

    Michelle Anne Hair Design's reply:

    Jen!

    Oh my gosh! Thank you so much, your review brought happy tears to my eyes! This is the most thoughtful and detailed reflection I have ever received.
    I am so happy that I could bring such joy to you and your party. How amazing to hear that your MIL loved her hair too!

    I can't thank you enough, you are the type of client that gives me so much inspiration to keep giving my all to every one of my brides!
  • illustration stars

    Are you interested?

    Send a message
  • E
    Erica Sent on 08/02/2023
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Michelle is amazing!!

    Michelle styled hair for both my wedding and my sisters wedding and we couldn’t have been happier!! Not only is she amazing at what she does, she is so kind, personable, funny and easy to talk to. She fits right in with your bridal party and delivers the exact hair style everyone wants! She is always so responsive to communications and flexible - she stayed after to do touch ups for my bridal party during photos in the rain and wasn’t afraid to run around to ensure we all looked perfect! She even sent me an entire album of pictures and videos she was able to capture “behind the scenes” on my wedding day! She is AMAZING!!! Booking her is a no brainer - highly recommend her to anyone who wants to look and feel amazing!!!

    Michelle Anne Hair Design's reply:

    Thank you Erica!
    It was such a pleasure working with you and your family again! I was so excited to meet your new niece too, she's adorable!
    Your wedding couldn't have been more beautiful and the rainbow you were blessed with was unbelievable. Absolutely worth me sticking around for touch-ups to capture those moments with flawless hair!
    Keep me in mind in the future for family shoots, I'd love to see you all again.
  • Jen
    Jen D. Sent on 06/24/2023
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Beautiful hair for a group of 11!

    Beautiful hair that stayed in place for the duration of the day in spite of challenging elements! Not to mention, Michelle was very communicative and easy to work with.
  • S
    Sarah W. Sent on 10/15/2022
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Brilliant Hairstylist

    Michelle Ann is incredible! She gave me the fairy princess wedding hair of my dreams. She also did a wonderful job with my bridal party. She considered what everyone wanted and was able to make their hair dreams a reality as well. She is really innovative as well, working to create a 'pocket' for my veil. Finally, she was so sweet with my 5-year old niece. She made her feel beautiful. Highly recommend!
  • T
    Tracey C. Sent on 07/06/2022
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Excellent Hair Artist!

    Michelle is incredibly responsive, professional, and skilled in her craft! She worked closely with me to coordinate a hair trial for my mother and I, and to adjust the number of heads as the day-of approached!

    She listens closely to her clients and works hard to execute exactly the looks they're envisioning -- and to have them stay all day! Everyone, including myself, was thrilled with their hair for my Vermont woodland wedding!

    Michelle Anne Hair Design's reply:

    Thank you for the wonderful review Tracey!
    I was honored to be part of your day.
    Congratulations and well wishes to you and Max!
  • Ruth
    Ruth R. Sent on 11/03/2021
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Highly recommend Michelle Anne Hair Design!

    Michelle provided hair styling for myself, my five bridesmaids, mother and mother in law for my recent wedding at the end of October. She was extremely professional and organized on the day of and I had a fantastic experience from my initial inquiry, hair trail and wedding day! I have only had my hair done a few times prior and had never been happy with it but Michelle understood exactly what I was looking for. My sisters and I have very flat, straight hair and she added fabulous texture and styles that last all day and night. I would highly recommend her services!

    Michelle Anne Hair Design's reply:

    Thank you Ruth! It was wonderful working with you! Thank you for sharing your beautiful day with me.
  • S
    Sarah A. Sent on 12/22/2021
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Michelle is the best!

    Michelle did my hair on my wedding day, along with 8 members of my bridal party, and she was amazing! I had such a lovely experience working with her, from the hair trial to her efficiency and expertise on the morning of the wedding. She was able to nail exactly the look I was hoping to have, and it was the perfect combination of feeling special and extra beautiful while still feeling like myself. Not to mention it held in place all day through hours of photos, greeting guests and dancing! She was so kind and attentive and carefully listened to what I wanted while providing her own advice and recommendations. She was also such a pleasure to have around while we all got ready that morning, and we all loved chatting with her. :) I'd recommend her to anyone looking for a rockstar wedding hair stylist!
  • Maggie
    Maggie Sent on 12/16/2021
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    I felt like a princess!

    Michelle did a fantastic job on our hair. Wonderfully professional, fun, and kind, she came to our room in the hotel for prep and made the process a breeze.
  • ALYSSA
    Alyssa C. Sent on 12/15/2021
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Highly recommend!

    Michelle did my hair for my big day as well as my mother's and mother in-law's. We were all very happy with how our hair turned out and Michelle took her time to make sure that our looks were executed flawlessly. I also appreciate Michelle's communication leading up to the event itself. I wasn't able to do a trial with her as I was coming in from out of town, but we were able to land on a look prior to the wedding by exchanging pictures and through her feedback prior. Michelle was highly professional and I would recommend her. Thank you for helping to make my day special!
  • K
    Kristen B. Sent on 09/27/2020
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Michelle is BEYOND!

    Michelle is beyond, beyond, beyond. I've always wanted a big full low bun for my wedding day, but I don't have the thickest hair and didn't know if I could do it. Michelle created the most gorgeous style at every possible angle. She made me feel absolutely stunning, the most beautiful style I've ever had in my life. I can't thank her enough for giving flat hair such life and volume and shape and texture. She is truly next level. Michelle is wildly talented, knowledgeable, professional, and an overall lovely person. Thank you, Michelle!
  • Amanda
    Amanda J. Sent on 11/15/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Book Michelle right now!

    Michelle is an amazing hair stylist - she did such an great job at my wedding. She was super prompt and easy to communicate with, and she is laid back and fun to be around - she made everyone feel so comfortable. Michelle was also so great with my niece who was beside herself excited to get her hair done and had manyyyy questions for her. My hair style was exactly what I envisioned, and it stayed in place all night long - including a hair piece! She also was able to recommend a wonderful makeup artist for me which was so helpful. I highly recommend booking Michelle - she will be with you every step of the way! Thanks Michelle!!
  • Cathryn
    Cathryn K. Sent on 09/22/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    She was so amazing

    I loved how my hair came out and it looked so amazing and Michelle was such a nice person to be around
  • H
    Hillary L. Sent on 08/26/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Amazingly talented hair stylist - a must hire!

    Michelle is the very best. I would highly recommend her for your wedding and I can promise you won’t be disappointed. I had my first trial 8 months before my wedding and really didn’t know what I wanted yet. Michelle took the photo I gave her and copied it EXACTLY (not an easy task). Then, in typical bride-to-be fashion, I changed my mind a few months before the wedding and wanted something completely different. Michelle suggested a second trial, which we ended up doing. Again, she took the photos I showed her and executed it perfectly on my hair. She made many suggestions about what to do with my hair and was just generally so knowledgeable about wedding hair—I knew I was in good hands. The wedding day came and Michelle was on time with her assistant and they got to work. I find that when you have as many bridesmaids as I did (14 to be exact) their hair styles tend to be pretty simple, mostly due to time constraints. Michelle and her assistant made each of my bridesmaids look UNBELIEVABLE. Any of their updos could have been the bridal updo—all so full of intricate details and design. She did exactly what they all wanted and ended up inspiring a few extra girls to get their hair done who had originally opted out. On top of all of this, she was done early, something the photographer mentioned she had never seen before at a wedding of our size. I don’t know how she and her team did it, but they effortlessly executed some of the best hairstyles I have ever seen in my life. Mine was no exception. I wore my hair mostly down which can easily go flat or fall out throughout the night (as I’ve seen in some wedding photos from other brides who attempted this look). My hair somehow still looked good the next morning! I don’t know how she did it, but it stayed put through hours and hours of dancing and beyond. Michelle is a hair magician and is definitely someone I would highly recommend to any bride. She is also professional, super fun, kind, and just an all around wonderful person. Thank you, Michelle!!!
  • G
    Genna Sent on 06/29/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    So beautiful!

    I'm SO happy I chose Michelle Anne Hair Design for our wedding! She did such an amazing job with each and every one of our bridal party (really just our family) and made everyone feel comfortable. I really didn't know what I wanted for my hair and she found some options for me after I sent her photos of my dress. She also spent a good amount of time on the phone with me, was brilliant my trial, and suggested a top-notch makeup artist for the big day.

    Michelle was also calm, friendly, and nice to be around. She knew our venue (The Grafton Inn) well and helped me feel comfortable in the space. She surpassed the beautiful work she did at my trial and made my hair look even prettier for the big day. She also accommodated a last minute addition to the lineup with ease.
  • Kristin
    Kristin K. Sent on 03/08/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Destination Winter Wonderland Wedding

    We found Michelle off of my venue’s (The Grafton Inn) preferred vendor list. She was amazing to work with! My wedding was a destination wedding and I did not have time to come north for a trial. I consulted with Michelle by phone, sent her photos and we were good to go.

    The day of my wedding all of the members of my bridal party and my two mothers looked beautiful. I have to give special kudos for her handling of our 3 year old flower girl. She was so gentle and kind with her. You will not be disappointed if you choose to book Michelle.
  • J
    Jasmine Sent on 01/14/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Beautiful hairstyles and great to work with!

    Michelle was awesome! She styled me, my wife, both of our mothers, and everyone in my bridal party. We had some bridesmaids with very thin straight hair and some with super thick, curly hair, and everyone wanted something different. Michelle was totally accommodating and versatile, and she worked her magic so everyone ended up with beautiful hair. Aside from being talented, she was also incredibly fun and sweet with work with. Michelle was able to accommodate two extra people on the day-of, and during my trial she did two hairstyles, because I wasn't sure what I wanted. I would highly recommend her!
  • S
    S Sent on 09/05/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I made arrangements with Michelle late in the wedding planning game for styling for my mom, sister, and myself. She was flexible and responsive, and she set us up with Christina for our day-of styling. I took a risk and didn't do a trial because Michelle and Christina's reviews were so fantastic. It wasn't a mistake! Christina came to us on location, arrived early, was incredibly kind, and really professional. My updo looked fantastic and just like the picture I showed her. Thank you!
  • N
    Nicole Sent on 06/16/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Michelle and her assistant were wonderful! They came on-site to style my hair, all 4 of my bridesmaids, and the mothers. Was extremely pleased with the final results! Guests as well as my photographer completely raved about the hairstyles--both updos and down. Michelle was very responsive and punctual, from the trial to the wedding day! Woulds highly recommend!
  • E
    Erica Sent on 10/19/2016
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Michelle did my bridal half-up/half-down hair styling with my natural curls and she nailed the romantic, Jane Austen-esque, look that I wanted. She is not only very talented but was such a sweetie on the big day, she kept me not only calm and so positive but also hydrated by bringing me water while getting styled!
  • M
    Megan Sent on 08/16/2016
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Michelle was amazing and we all loved our hair. She worked magic and all day people were telling us how awesome our hair looked. Not only did I completely trust Michelle with our hair, but her prices were so reasonable and she was really fun to hang out with. Having her in the bridal suite to help us get ready was like having another one of my girls there. She even gave me a lovely gift on my wedding day! I can't recommend her enough!
  • K
    Kristen Sent on 08/28/2016
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I can't say enough great things about Michelle! She was recommended to me and I'm so glad that I reached out. Being the undeceive person that I am, Michelle took the time to have two trial appointments with me before my wedding to make sure that I felt comfortable in the style I picked. Everything she did for me, my mother, my mother-in-law, and my bridesmaids was absolutely stunning. She did an amazing job at listening to what we wanted and giving us even more than we expected.

    Michelle is truly talented, but beyond that she is just a blast to have around on your wedding day. It was like working with an old friend. She made me feel so comfortable and I couldn't have been happier with my hair the day of my wedding. I don't think I've ever looked so beautiful and it was all because of Michelle. If you're looking for an amazing hair stylist for your wedding or any other special event, you can't go wrong with Michelle!
  • Laura
    Laura J. Sent on 10/10/2021
    1 out of 5 rating
    • Quality of service
      1.0 out of 5 rating
    • Average response time
      1.0 out of 5 rating
    • Professionalism
      1.0 out of 5 rating
    • Value
      1.0 out of 5 rating
    • Flexibility
      1.0 out of 5 rating

    Worst Experience Ever

    I had hired Michelle Anne Hair Design for my bridal hair, MOH's hair, and Mothers hair. The interactions I had with her prior to her canceling on me 1 week out from my wedding (yes, 7 days out from the day) were very unpleasant. I consider myself an organized and diligent person when it comes to planning and being on top of communication. When I emailed Michelle a week prior to my wedding asking how much time she'd need to do our hair and provided her with the hotel we'd be doing hair at, she responded saying she would need an entirely separate room (from where we were doing makeup, mind you I had also reserved the biggest room the hotel offered) with one in one out at a time due to COVID protocol. This was the FIRST TIME she ever mentioned this. I gave Michelle a call because I was confused by this sudden demand. I explained we are all vaccinated, would wear masks when we weren't getting hair/makeup done, and would keep our distance from her while she was styling. Granted, she was going to be within 6 feet of all of us regardless because of the hair styling, and when I brought that up she couldn't come up with a response to my point. I explained that I was a bit shocked and frustrated that this was coming up for the first time a week out from the wedding and I didn't imagine all of us being separated the morning of. I should also mention, my makeup vendor had no such requirements or demands and she is very professional and highly rated for her services. I said I would do my best to request that my sister's or mom's room be right next to mine or on the same floor, and she seemed to be OK with that and we ended the discussion. An hour later, I get a passive aggressive text from her saying to confirm, she will need a separate room to provide her services with one person in/out at a time. She also noted that I signed her "protocol" upon booking her. I called her again because I was driving and asked her to clarify and explained I didn’t recall that and that this had been a very stressful experience and felt like I as the client was having to bend over backwards to meet her demands. I explained again I was planning on using my mom/sister's room as a separate space and the call ended again. I pulled over to reread the protocol/contract she was referencing and sent her a screenshot of the "Health & Safety" section asking if that is the part she was referring to. See the attached photo for reference - it mentions NOTHING about separate spaces/rooms. She didn't respond to my text and 5 minutes later I received an email saying she cancelled my reservation and would not provide her services. I was blown away by her unprofessionalism and inflexibility. I felt the need to warn future brides about Michelle's business ethic and poor communication through this review. Lastly, I want to state that I am very cautious about COVID and this delta variant and wear a mask everywhere in public. My husband and I also required all of our guests be fully vaccinated if they planned on attending our wedding. At no point did I ever have this kind of experience with any of the vendors I worked with. They were all very communicative, flexible, and kind people. Fortunately, I was able to book a wonderful and highly-rated hair stylist near my venue the same day Michelle canceled on me, so that is the silver lining of this whole situation.

    Michelle Anne Hair Design's reply:

    Dear Laura,

    Thank you for taking the time to share your perspective on the experience you had communicating with me. It is disappointing to hear that this was the worst experience ever and was certainly never my intent to make you feel this way.
    Upon signing your contract in November of 2020, almost one year prior to your wedding, you had agreed to my "Back to Practice Protocol" which is one of the documents sent with your contract. I have the thread archived in the Honeybook program where this is shown to have been read by you.
    My "Back to Practice Protocol" clearly states my required working environment during this pandemic and is put in place to protect not only myself, but all my 40+ brides that I have styled this year. All of whom have been thankful I have been so safe and thoughtful in practice.

    When you called me on the phone to voice how upset you were about needing a separate space you became aggressive, hostile and verbally abusive.

    This type of treatment is not acceptable in my working relationships and harassment of any kind is grounds for termination of your contract.
    Due to the circumstances listed above, I canceled your contract and you received a full refund including your retainer.

    Had I not been harassed, I would have been very happy to come to an agreement that was a safe working environment for all.

    I am truly glad you found someone that could better suit your needs and I wish you all the best.

    Sincerely, Michelle
illustration stars

Are you interested?

Send a message