Michael and Sons Jewelers Reviews
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5.0 Fantastic
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12 Reviews
100% recommend it
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 4.9 out of 5 rating
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Flexibility 5 out of 5 rating
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User photos
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Ginger M. Sent on 06/21/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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2023 Destination Wedding
Katie and Morgan help my husband and I pick out the perfect wedding rings to symbolize our love. Ryan already picked out my stunning engagement ring with Katie a year prior and we were able to customize our bands for the perfect representation of us. Love Michael and Son's.Katie and Morgan help my husband and I pick out the perfect wedding rings to symbolize our love. Ryan already picked out my stunning engagement ring with Katie a year prior and we were able to customize our bands for the perfect representation of us. Love Michael and Son's. -
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Kristen M. Sent on 04/23/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Thoughtful Details
Michaels helped us design jewelry we are excited to wear for the rest of our lives! Both my husband and I have whisky barrel in our rings (his inlaid, mine inside), and the experts at Michaels helped us choose designs that would work. They also helped us convert my husband's first wedding ring into a beautiful bar necklace for his daughter, which we gave her during our wedding ceremony as a sign of the love her parents shared being joined with her stepmom's chain. It was a thoughtful touch that everyone remembers and loves, including his daughter! When the wood on my ring came loose, they replaced it for no cost, and the second ring hasn't shown any signs of loosening at all. We are very happy with their service.Michaels helped us design jewelry we are excited to wear for the rest of our lives! Both my husband and I have whisky barrel in our rings (his inlaid, mine inside), and the experts at Michaels helped us choose designs that would work. They also helped us convert my husband's first wedding ring into a beautiful bar necklace for his daughter, which we gave her during our wedding ceremony as a sign of the love her parents shared being joined with her stepmom's chain. It was a thoughtful touch that everyone remembers and loves, including his daughter! When the wood on my ring came loose, they replaced it for no cost, and the second ring hasn't shown any signs of loosening at all. We are very happy with their service. -
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Lauren Sent on 01/20/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Always the most amazing people and gorgeous craftsmanship. I have 3 custom rings from this wonderful family owned business and I will never take my business elsewhere!Always the most amazing people and gorgeous craftsmanship. I have 3 custom rings from this wonderful family owned business and I will never take my business elsewhere! -
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Meg Sent on 01/02/20185 out of 5 rating
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Fantastic folks. Best jeweler ever! Wonderful work, great deals and many options.Fantastic folks. Best jeweler ever! Wonderful work, great deals and many options. -
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Tiffany Sent on 07/26/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Let’s see I have a family heirloom like a passed down to me from my mother-in-law was her very first wedding rings . I took it to Zales to have it sized up and it broke so they fixed it supposedly got it back and the one side was thin then after them screwing me around I got my ring back on the 20th when I should’ve got it back on the 19th I only had it for five days and the one side broke say I was heartbroken . I called they were professional they told me to bring it in and they would look at it I love the fact that they have jewelers on site and you don’t have to have your ring sip shipped out and wondering when is coming back I’m happy with Mar I called they are professional they told me to bring it in and they would look at it I love the fact that they have jewelers on site or you don’t have to have your ring sip shipped out and wondering when is coming back I’m happy with My Ring it’s never going to be quite the same because of ZalesBut they made me smile they care and the guy that helped me his name is but they made me smile they care and the guy that helped me his name is B. But they are awesome don’t take your jewelry anywhere else don’t get your jewelry anywhere else get it from them they care about you and making it right. Thank you guys again .Let’s see I have a family heirloom like a passed down to me from my mother-in-law was her very first wedding rings . I took it to Zales to have it sized up and it broke so they fixed it supposedly got it back and the one side was thin then after them screwing me around I got my ring back on the 20th when I should’ve got it back on the 19th I only had it for five days and the one side broke say I was heartbroken . I called they were professional they told me to bring it in and they would look at it I love the fact that they have jewelers on site and you don’t have to have your ring sip shipped out and wondering when is coming back I’m happy with Mar I called they are professional they told me to bring it in and they would look at it I love the fact that they have jewelers on site or you don’t have to have your ring sip shipped out and wondering when is coming back I’m happy with My Ring it’s never going to be quite the same because of ZalesBut they made me smile they care and the guy that helped me his name is but they made me smile they care and the guy that helped me his name is B. But they are awesome don’t take your jewelry anywhere else don’t get your jewelry anywhere else get it from them they care about you and making it right. Thank you guys again .-
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User2818220 Sent on 10/17/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Michael and Sons is awesome! It is a family run business. Everyone that works there is friendly and knowledgeable. I go to them for all my jewelry, as well as jewelry repairs. My engagement ring is from them and it is beautiful. We also just got done creating my wedding band and ordering my finace's.Michael and Sons is awesome! It is a family run business. Everyone that works there is friendly and knowledgeable. I go to them for all my jewelry, as well as jewelry repairs. My engagement ring is from them and it is beautiful. We also just got done creating my wedding band and ordering my finace's. -
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User2554921 Sent on 03/16/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The engagement ring my fiancé gave me is an heirloom from his grandmother - an emerald with many tapered baguette diamonds around it. Being in the medical profession, how the ring was initially designed was not functional for me at all. A few of my friends recommended that I see David at Michael and Sons. After going to four other jewelry stores in town to get quotes, we met with Erika. Unlike any of the other stores, she was able to create a computer generated image of the design we wanted. AND unlike any other store, they were able to use all the existing metal and gems, making the price extremely reasonable.
The final product is better than I could imagine! Creating both an engagement ring and wedding band from the original piece makes the ring way more functional and the perfect rings for me. I am astonished by how beautiful they came out. They took great care of something that was very special to us. We will definitely be going back there for any of our jewelry needs and we HIGHLY recommend them. Thank you, Michael and Sons!The engagement ring my fiancé gave me is an heirloom from his grandmother - an emerald with many tapered baguette diamonds around it. Being in the medical profession, how the ring was initially designed was not functional for me at all. A few of my friends recommended that I see David at Michael and Sons. After going to four other jewelry stores in town to get quotes, we met with Erika. Unlike any of the other stores, she was able to create a computer generated image of the design we wanted. AND unlike any other store, they were able to use all the existing metal and gems, making the price extremely reasonable.
The final product is better than I could imagine! Creating both an engagement ring and wedding band from the original piece makes the ring way more functional and the perfect rings for me. I am astonished by how beautiful they came out. They took great care of something that was very special to us. We will definitely be going back there for any of our jewelry needs and we HIGHLY recommend them. Thank you, Michael and Sons! -
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Destiny Sent on 02/25/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Michael and Son's has done an amazing job at customizing my fiance's ring, and working with us! I love love love them!Michael and Son's has done an amazing job at customizing my fiance's ring, and working with us! I love love love them! -
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Pamela Sent on 12/22/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We had them custom make my wedding band and add on to my engagement ring. They did beautiful work and are very customer service friendly!!!! I will be their customer for life!!!We had them custom make my wedding band and add on to my engagement ring. They did beautiful work and are very customer service friendly!!!! I will be their customer for life!!! -
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Rhonda Sent on 01/16/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I love this store. My jewelry is always done so beautifully. The staff is very helpful and creative.I love this store. My jewelry is always done so beautifully. The staff is very helpful and creative. -
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Natalie Sent on 09/12/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Amazing jeweler! They misquoted on my ring and once they figured it out they didn't change the price on me, I was very impressed. They also designed a custom ring for my husband that we both just love.Amazing jeweler! They misquoted on my ring and once they figured it out they didn't change the price on me, I was very impressed. They also designed a custom ring for my husband that we both just love. -
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Amber Sent on 01/17/20144.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Family owned, wonderful staff. They do custom work and will work with you to find exactly the rings you are looking for. They remember you and care about you like family.Family owned, wonderful staff. They do custom work and will work with you to find exactly the rings you are looking for. They remember you and care about you like family. -
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