Miami White Trolley Reviews

Reviews

Awards

13

+5 User photos

• Olivia L. Sent on 03/06/2023
  5 out of 5 rating

  5.0
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  Wedding Trolley

  We had an enjoyable experience working with the Miami White Trolley team. Our guests enjoyed using the trolley service, and we were pleased that the pick-up and drop-off times were precisely on schedule.

  We had an enjoyable experience working with the Miami White Trolley team. Our guests enjoyed using the trolley service, and we were pleased that the pick-up and drop-off times were precisely on schedule.
• Avery P. Sent on 03/06/2023
  5 out of 5 rating

  5.0
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    5.0
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  Wedding Transportation

  We used the Miami White Trolley for our wedding transportation, and it was perfect! Demetrio our driver, was professional and helpful. The trolley was beautiful, and our guests enjoyed it. Highly recommend!

  We used the Miami White Trolley for our wedding transportation, and it was perfect! Demetrio our driver, was professional and helpful. The trolley was beautiful, and our guests enjoyed it. Highly recommend!
• Shannon G. Sent on 04/01/2022
  5 out of 5 rating

  5.0
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  Great experience!

  Our entire experience working with the team was easy and pleasant. Our guests loved using the White Trolley and the pick up and drop off times were spot on!

  Our entire experience working with the team was easy and pleasant. Our guests loved using the White Trolley and the pick up and drop off times were spot on!
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  Alli H. Sent on 01/11/2022
  5 out of 5 rating

  5.0
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  Awesome White trolley experience!

  The service was amazing! A few weeks before my wedding, I was informed there was some issues with the trolley and they wouldn’t not be able to drive the distance to pick up my bridal party. Obviously I was extremely disappointed so when I reached out, Daniel worked with me to ensure the trolley would get fixed and even allowed me to request the trolley be driven down the night before to make sure it arrived safely! The white trolley filled with our bridal party celebrating on the ride from our church to reception was one of the memorable parts of my day!!

  The service was amazing! A few weeks before my wedding, I was informed there was some issues with the trolley and they wouldn’t not be able to drive the distance to pick up my bridal party. Obviously I was extremely disappointed so when I reached out, Daniel worked with me to ensure the trolley would get fixed and even allowed me to request the trolley be driven down the night before to make sure it arrived safely! The white trolley filled with our bridal party celebrating on the ride from our church to reception was one of the memorable parts of my day!!

  • +3 photos
• Stephanie G. Sent on 10/30/2020
  5 out of 5 rating

  5.0
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    5.0
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  Our bridal party had a blast!

  Taking the trolley to the venue was the perfect way to kick off our party! We had a first look at the beach the loaded our bridal party onto the trolley to head to our venue. The drivers turned up the music and even gave us extra time when we arrived at the venue early. Our bridal party loved it and so did we!

  Taking the trolley to the venue was the perfect way to kick off our party! We had a first look at the beach the loaded our bridal party onto the trolley to head to our venue. The drivers turned up the music and even gave us extra time when we arrived at the venue early. Our bridal party loved it and so did we!
• Victoria R. Sent on 03/26/2020
  5 out of 5 rating

  5.0
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  Amazing! The best time

  My guests were raving about the trolley! They had so much fun. The driver was friendly and so helpful. Thank you for making our special day start off with a bang!

  My guests were raving about the trolley! They had so much fun. The driver was friendly and so helpful. Thank you for making our special day start off with a bang!
• Katelyn Sent on 04/28/2019
  5 out of 5 rating

  5.0
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  Such a fun addition!

  I am so happy we found Miami White Trolley for our wedding ceremony and reception! They were a pleasure to work with, were extremely flexible (drove my brother and his wife from the reception, to their hotel to drop off their children with the babysitter, and back to the reception), and were so fun! I rode along with my bridesmaids in the trolley to the church ceremony, and from the church the entire bridal party and our families joined. So fun and stylish - I definitely recommend it!

  I am so happy we found Miami White Trolley for our wedding ceremony and reception! They were a pleasure to work with, were extremely flexible (drove my brother and his wife from the reception, to their hotel to drop off their children with the babysitter, and back to the reception), and were so fun! I rode along with my bridesmaids in the trolley to the church ceremony, and from the church the entire bridal party and our families joined. So fun and stylish - I definitely recommend it!
• Carolina R. Sent on 01/15/2019
  5 out of 5 rating

  5.0
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  An unforgettable experience!

  My husband and I recently just got married on Nov 11, 2018 and we decided to hire the white trolley to bring our guests to and from the wedding. What an amazing decision we made! The White trolley was an unforgettable experience for not only both my husband and I but also for our guests! On top of the amazing experience we had with the White trolley, the pricing was fair and reasonable and Luis provided us with exceptional service, the best of the best! Thank you so much Luis for making our wedding night that much better. I would highly recommend the white trolley to everyone!

  My husband and I recently just got married on Nov 11, 2018 and we decided to hire the white trolley to bring our guests to and from the wedding. What an amazing decision we made! The White trolley was an unforgettable experience for not only both my husband and I but also for our guests! On top of the amazing experience we had with the White trolley, the pricing was fair and reasonable and Luis provided us with exceptional service, the best of the best! Thank you so much Luis for making our wedding night that much better. I would highly recommend the white trolley to everyone!
• Carlos C. Sent on 01/16/2019
  5 out of 5 rating

  5.0
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  Everything the bride and groom needed on wedding day!

  We used the White Trolley for my best friends wedding in Miami and it was awesome! The hospitality was excellent and Cesar (the owner) was very accommodating. There was a lot of flexibility to take us where we needed. All the groomsmen and bridesmaid attended and they all had a blast. I would highly recommend using the White Trolley for transportation for all the wedding activities on wedding day. As the best man, it was the perfect gift for my friend that was getting married!

  We used the White Trolley for my best friends wedding in Miami and it was awesome! The hospitality was excellent and Cesar (the owner) was very accommodating. There was a lot of flexibility to take us where we needed. All the groomsmen and bridesmaid attended and they all had a blast. I would highly recommend using the White Trolley for transportation for all the wedding activities on wedding day. As the best man, it was the perfect gift for my friend that was getting married!
• Christina A. Sent on 01/17/2019
  5 out of 5 rating

  5.0
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    5.0
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    5.0

  A wonderful, affordable, and fun time

  Let me start this out by saying that I never write online reviews. When I say never, I mean NEVER. However, our experience was so good that I had to sit down and share, as these guys are the real deal. We hired the white wedding trolley for my wedding to transport the bridal party from our ceremony in coral gables to our reception in downtown Miami. It was very spacious, reasonably priced, on time, safe driving experience, and accommodating for our many stops (several stops to take pictures - and an unplanned stop to get more alcohol and bathroom break). But most importantly, it was SO MUCH FUN. We had a great time celebrating on the white wedding trolley and will definitely book them again. Cesar and his team were great to work with and did everything they could to make sure we were happy. I would highly recommend the white wedding trolley for any event and I will definitely be using these guys again!!

  Let me start this out by saying that I never write online reviews. When I say never, I mean NEVER. However, our experience was so good that I had to sit down and share, as these guys are the real deal. We hired the white wedding trolley for my wedding to transport the bridal party from our ceremony in coral gables to our reception in downtown Miami. It was very spacious, reasonably priced, on time, safe driving experience, and accommodating for our many stops (several stops to take pictures - and an unplanned stop to get more alcohol and bathroom break). But most importantly, it was SO MUCH FUN. We had a great time celebrating on the white wedding trolley and will definitely book them again. Cesar and his team were great to work with and did everything they could to make sure we were happy. I would highly recommend the white wedding trolley for any event and I will definitely be using these guys again!!
• Sabrina P. Sent on 01/14/2019
  5 out of 5 rating

  5.0
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  Special touch to my sister’s wedding

  As the maid of honor for my sister’s wedding, and as someone who has worked in event management for many years I was in charge of every part of the planning and the Miami white trolley not only made an asthetically pleasing touch to the special day, they were so accommodating to our large, loud, demanding group and made day of adjustments wherever needed to make the transportation for the wedding party hassle free for me! I would recommend them to anyone! Any music you want to play they have and it was a perfect space to touch up before photos while having a glass of champagne too!

  As the maid of honor for my sister’s wedding, and as someone who has worked in event management for many years I was in charge of every part of the planning and the Miami white trolley not only made an asthetically pleasing touch to the special day, they were so accommodating to our large, loud, demanding group and made day of adjustments wherever needed to make the transportation for the wedding party hassle free for me! I would recommend them to anyone! Any music you want to play they have and it was a perfect space to touch up before photos while having a glass of champagne too!
• Ailiz Sent on 01/18/2019
  5 out of 5 rating

  5.0
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  Wonderful Experience!!!

  We used The Miami White Trolley for our wedding in January 2017. Luis was easy to communicate with and also made the payment process seamless. Donny - the driver was extremely friendly and on time, we took a specific scenic route (requested) and we added an additional stop for a quick photoshoot. Donny easily accommodated us, these guys really go the extra mile! (TIP: Bring your photographer on the trolley) My husband and I highly recommend the Miami White Trolley for your Miami wedding!

  We used The Miami White Trolley for our wedding in January 2017. Luis was easy to communicate with and also made the payment process seamless. Donny - the driver was extremely friendly and on time, we took a specific scenic route (requested) and we added an additional stop for a quick photoshoot. Donny easily accommodated us, these guys really go the extra mile! (TIP: Bring your photographer on the trolley) My husband and I highly recommend the Miami White Trolley for your Miami wedding!
• Polly C. Sent on 02/23/2023
  1 out of 5 rating

  1.0
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  Horrible and Embarrassing Experience

  Rented trolley service almost a year in advance for my daughter's wedding and 4 days before the wedding we get a call that the trolley broke down. George said he'd send another alternative which he did. We had paid for continuous trips between hotel and venue, about 6 miles each way in Miami. Issue #1: Knowing the venue, George sent us a replacement vehicle that was too big and was not able to enter the venue and needed to leave guests dressed in formal attire, including elderly guests with walkers, in the street about 1/4 mile away. Issue #2: Neither driver nor on duty management spoke English or even gave a crap after I enlisted a bilingual translator. Issue #3: Driver refused to make continuous trips back and forth as paid for and had guests sitting on a bus for over an hour until bus was full, even with a sick passenger vomiting on the bus. Issue #4: Email explaining this sent to company after event and response back from George was lame and lacked genuine concern or remedy. DO NOT USE!!!

  Rented trolley service almost a year in advance for my daughter's wedding and 4 days before the wedding we get a call that the trolley broke down. George said he'd send another alternative which he did. We had paid for continuous trips between hotel and venue, about 6 miles each way in Miami. Issue #1: Knowing the venue, George sent us a replacement vehicle that was too big and was not able to enter the venue and needed to leave guests dressed in formal attire, including elderly guests with walkers, in the street about 1/4 mile away. Issue #2: Neither driver nor on duty management spoke English or even gave a crap after I enlisted a bilingual translator. Issue #3: Driver refused to make continuous trips back and forth as paid for and had guests sitting on a bus for over an hour until bus was full, even with a sick passenger vomiting on the bus. Issue #4: Email explaining this sent to company after event and response back from George was lame and lacked genuine concern or remedy. DO NOT USE!!!

  Miami White Trolley's reply:

  Hello Polly C,
  
  I am sorry to hear about the issues you faced during your daughter's wedding.
  
  We take great pride in providing our customers with a unique and memorable experience through our vintage trolley service. However, as you may know, these trolleys are classic cars and sometimes, unforeseen mechanical issues may arise, despite our best efforts to maintain them regularly.
  
  In this case, we did experience an unexpected breakdown of the trolley you had originally booked for your daughter's wedding. As a solution, we offered a replacement vehicle to ensure that your guests were not stranded and could still get to the venue on time.
  
  While I understand that the replacement vehicle we provided was big to enter the venue and caused inconvenience to your guests. I would like to clarify that the replacement vehicle we provided is the similar size as the trolley you had originally booked. Therefore, if the replacement vehicle did not fit, the trolley would not have fit either.
  
  It's unfortunate that the driver of the replacement vehicle was not proficient in English and that it took some time to find a suitable translator to communicate with you. We promise our drivers are fully licensed and trained to provide safe transportation. While we understand the importance of clear communication, we do not denigrate any of our employees for their level of English. We want to inform you that all of our managers speak English fluently and apologize for any communication issues during the event.
  
  We would like to make things right. Please contact us directly to discuss your experience further and any possible solutions.
  
  Sincerely,
  
  Cesar P