Metro Rental Reviews

Reviews
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Quality of service 4.9 out of 5 rating
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Average response time 4.9 out of 5 rating
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Professionalism 4.9 out of 5 rating
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Value 4.8 out of 5 rating
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Flexibility 4.9 out of 5 rating
Awards














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Andrew Sent on 04/16/20245 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Couldn't be happier
The folks at Metro Rental were absolutely phenomenal to work with for our big day this past weekend - and I'm sure we didn't make it easy on them. In the weeks leading up to our wedding, we had to make a modification to our original order - absolutely no friction on Metro's end and we were able to get the contract updated in minutes. And again, the day before our wedding, we decided we would like to add sides to our tent to shield our wedding party from the winds coming off of the sound. Metro was happy to accommodate and quickly got us taken care of.
Their crew was great to work with - true professionals and extremely friendly. We really enjoyed their presence around our venue as they were getting things set up. They also communicated directly with the decorators at IDoOBX to coordinate timing and other logistical details. If you're in the market for some event rentals, I wouldn't think twice and just go with Metro - they were amazing.The folks at Metro Rental were absolutely phenomenal to work with for our big day this past weekend - and I'm sure we didn't make it easy on them. In the weeks leading up to our wedding, we had to make a modification to our original order - absolutely no friction on Metro's end and we were able to get the contract updated in minutes. And again, the day before our wedding, we decided we would like to add sides to our tent to shield our wedding party from the winds coming off of the sound. Metro was happy to accommodate and quickly got us taken care of.
Their crew was great to work with - true professionals and extremely friendly. We really enjoyed their presence around our venue as they were getting things set up. They also communicated directly with the decorators at IDoOBX to coordinate timing and other logistical details. If you're in the market for some event rentals, I wouldn't think twice and just go with Metro - they were amazing. -
Quality of service
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Dana Sent on 11/04/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Amazing service!
Laurie at Metro Rental was extremely helpful and organized. What was ordered came exactly as planned and tables / table clothes / chairs looked amazing!!
Thank you! DanaLaurie at Metro Rental was extremely helpful and organized. What was ordered came exactly as planned and tables / table clothes / chairs looked amazing!!
Thank you! Dana-
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+2 photos
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Quality of service
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Kelsie Sent on 06/29/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
we highly recommend metro!
Working with the Metro Rental team was an absolute breeze. Extremely responsive, helpful, and attentive during the planning process and on the Big Day!Working with the Metro Rental team was an absolute breeze. Extremely responsive, helpful, and attentive during the planning process and on the Big Day! -
Quality of service
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Janna Sent on 11/08/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Highly recommend Metro Rental
We had a great experience using Metro for our wedding reception rentals! They quickly responded to any questions and changes I made to the order. They even mailed a few color swatches to help me decide on tablecloth colors. Highly recommended!We had a great experience using Metro for our wedding reception rentals! They quickly responded to any questions and changes I made to the order. They even mailed a few color swatches to help me decide on tablecloth colors. Highly recommended! -
Quality of service
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Jessica Sent on 11/07/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Absolutely amazing!
Thank you so much for my amazing tent! We chose to go with the clear top tent and it was such a great look! Hope was so responsive to all of my emails and they were so flexible on set up! Thanks so much for a beautiful tent and for my other little accessories and decorations! Would definitely rent again from Metro!Thank you so much for my amazing tent! We chose to go with the clear top tent and it was such a great look! Hope was so responsive to all of my emails and they were so flexible on set up! Thanks so much for a beautiful tent and for my other little accessories and decorations! Would definitely rent again from Metro! -
Quality of service
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Sarah Sent on 10/25/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Highly Recommended Rental Vendor!
Working with the Metro Rental team was an absolute breeze. Extremely responsive, helpful, and attentive during the planning process and on the Big Day!Working with the Metro Rental team was an absolute breeze. Extremely responsive, helpful, and attentive during the planning process and on the Big Day! -
Quality of service
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Nicole Sent on 06/16/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Metro Rental is amazing
they worked with me changing my chair count upt untill week before wedding, they delivered everything for us the day before our event and picked it all up next day. Worked great for our diy wedding, although they do offer set up at an additional cost we didnt need it due to our small wedding. I loved everything about metro and how easy they made everything, totally recommend!they worked with me changing my chair count upt untill week before wedding, they delivered everything for us the day before our event and picked it all up next day. Worked great for our diy wedding, although they do offer set up at an additional cost we didnt need it due to our small wedding. I loved everything about metro and how easy they made everything, totally recommend! -
Quality of service
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Laurel Sent on 12/22/20215 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Great rental service!
We enjoyed working with Metro Rental to get tables, linens, and silverware for our November 2021 wedding! They were fast at responding, gave accurate quotes, worked with our strange schedule, and the rentals were beautiful. Highly recommend!We enjoyed working with Metro Rental to get tables, linens, and silverware for our November 2021 wedding! They were fast at responding, gave accurate quotes, worked with our strange schedule, and the rentals were beautiful. Highly recommend! -
Quality of service
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Jessica Sent on 09/10/20215 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Great service!
They were very easy to communicate with while out of state and would recommend them to anyone!They were very easy to communicate with while out of state and would recommend them to anyone! -
Quality of service
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Cameron Sent on 06/21/20215 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Great experience
Metro was so easy to work with and very flexible with any changes that had to be made. We used them for our dance floor. They were timely, organized and truly went above and beyond. Very reasonable with pricing as well!! You will not be disappointed!Metro was so easy to work with and very flexible with any changes that had to be made. We used them for our dance floor. They were timely, organized and truly went above and beyond. Very reasonable with pricing as well!! You will not be disappointed! -
Quality of service
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Lyn J. Sent on 05/26/20215 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Highly recommend Metro Rentals
Rob & his staff were organized, professional, and knowledgeable about tent size, placement, band stage requirements, and necessary tables/chairs. They provided an attractive bar, chandelier, and were efficient at set-up & take down. I will definitely use them again.Rob & his staff were organized, professional, and knowledgeable about tent size, placement, band stage requirements, and necessary tables/chairs. They provided an attractive bar, chandelier, and were efficient at set-up & take down. I will definitely use them again. -
Quality of service
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Reilly Sent on 05/11/20215 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Great Wedding Rentals!
Metro was extremely helpful with all of the changing needs of a COVID wedding! They were flexible and had amazing responsiveness.Metro was extremely helpful with all of the changing needs of a COVID wedding! They were flexible and had amazing responsiveness. -
Quality of service
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Lauren Sent on 05/03/20215 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
wedding rentals
We rented table linens, cloth napkins, and a few tables for our wedding. They were in great condition & staff was helpful! Would recommend!We rented table linens, cloth napkins, and a few tables for our wedding. They were in great condition & staff was helpful! Would recommend! -
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Melanie Sent on 10/25/20205 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Wonderful!
Metro Rental was super easy to work with!! I emailed back & forth with Hannah & she answered all of my questions quickly and made it so simple & easy - would definitely recommend them!Metro Rental was super easy to work with!! I emailed back & forth with Hannah & she answered all of my questions quickly and made it so simple & easy - would definitely recommend them! -
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Alyssa Sent on 08/26/20205 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
So excited for the big day!
We met Rob at the Wedding Expo back in March, he was recommended by other vendors to check out while we were there! He is very easy to get along with and talk to, he was our kind of guy! Very professional and extremely helpful so far! We have hired Metro for our tent, dance floor and restrooms. We can't wait to have them there to help us with all of that!We met Rob at the Wedding Expo back in March, he was recommended by other vendors to check out while we were there! He is very easy to get along with and talk to, he was our kind of guy! Very professional and extremely helpful so far! We have hired Metro for our tent, dance floor and restrooms. We can't wait to have them there to help us with all of that! -
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Jessica Sent on 08/09/20205 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Great local company with reasonable rates
Rob and team are awesome and so accommodating. We rented tables, chairs and linens for our backyard wedding and he was so helpful in helping us figure out what to order, what sizes, and even helped us with color selections when we visited his showroom. He and his team delivered everything on time and were so professional with both drop off and pickup. We highly recommend. Thanks again Rob!!Rob and team are awesome and so accommodating. We rented tables, chairs and linens for our backyard wedding and he was so helpful in helping us figure out what to order, what sizes, and even helped us with color selections when we visited his showroom. He and his team delivered everything on time and were so professional with both drop off and pickup. We highly recommend. Thanks again Rob!! -
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Reeves Sent on 10/03/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Everything you could need
Stop looking & just call them! They literally have everything you could possibly need for a wedding & couldn’t be nicer people!!Stop looking & just call them! They literally have everything you could possibly need for a wedding & couldn’t be nicer people!! -
Quality of service
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Katie Sent on 06/20/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Rentals were perfect!!
We loved our experience working with Metro! We ordered a 30x60 tent for our 6.11.19 wedding, along with lighting, dance floor and the popcorn machine for the week (which was a HUGE hit for our crowd!). Everyone was pleasant to work with, and the set-up and tear-down crew did an amazing job. Thank you again to the entire staff for making our week special and helping add to the ambiance of our wedding/vacation week! You all rock!!We loved our experience working with Metro! We ordered a 30x60 tent for our 6.11.19 wedding, along with lighting, dance floor and the popcorn machine for the week (which was a HUGE hit for our crowd!). Everyone was pleasant to work with, and the set-up and tear-down crew did an amazing job. Thank you again to the entire staff for making our week special and helping add to the ambiance of our wedding/vacation week! You all rock!!Metro Rental's reply:
Katie, thank you so very much! We had an absolute blast setting up your event and we are so glad you enjoyed everything. Congratulations!! -
Quality of service
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Melissa Sent on 06/17/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Efficient and Affordable
Metro Rental was very easy to work with. They asked me details about my vision for my reception that I didn’t think about. They went out to the property and measured space out before us deciding the size of tent and dance floor. The technicians that showed up (Rob) were very efficient with their set up. They did a beautiful job!Metro Rental was very easy to work with. They asked me details about my vision for my reception that I didn’t think about. They went out to the property and measured space out before us deciding the size of tent and dance floor. The technicians that showed up (Rob) were very efficient with their set up. They did a beautiful job!Metro Rental's reply:
Melissa,
Thank you for your kind words and review. We are so pleased to hear that you liked the setup. We are glad we got to be apart of your special day!
The Metro Team -
Quality of service
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Lacey Sent on 05/23/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Seamless customer service
Metro rental was SO easy to work with and rolled with the punches as changes came up in the few weeks before our wedding (and there were a handful)
Their staff that dropped off our rental furniture was super helpful and came back early the next morning to assemble our dance floor. They made it easy planning from NJ. They were so super helpful we were lucky to have found them!Metro rental was SO easy to work with and rolled with the punches as changes came up in the few weeks before our wedding (and there were a handful)
Their staff that dropped off our rental furniture was super helpful and came back early the next morning to assemble our dance floor. They made it easy planning from NJ. They were so super helpful we were lucky to have found them! -
Quality of service
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Rhonda Sent on 05/19/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Their reputation precedes them
Metro Rental's reputation precedes them. The Outer Banks is the largest wedding venue in the U.S.A. surpassing Las Vegas, I believe.
Metro Rental is always there to serve you and they offer endless colors and dimensions of fabric. I ordered tables and linens and they came through on time. Three of my tables' linens weren't included but they rushed on a busy saturday very many grueling miles back to the reception venue and delivered on time before reception began. They dropped off and picked up with ease. I ALWAYS use Metro Rental. They are the choice on the OBX!Metro Rental's reputation precedes them. The Outer Banks is the largest wedding venue in the U.S.A. surpassing Las Vegas, I believe.
Metro Rental is always there to serve you and they offer endless colors and dimensions of fabric. I ordered tables and linens and they came through on time. Three of my tables' linens weren't included but they rushed on a busy saturday very many grueling miles back to the reception venue and delivered on time before reception began. They dropped off and picked up with ease. I ALWAYS use Metro Rental. They are the choice on the OBX! -
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Carl Sent on 04/28/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Great company, very helpful!
We met with Metro Rental and knew before we left that we would be hiring them for our rental needs for our wedding. The staff took the time to show us the specific pieces we were looking for, made recommendations, and we just genuinely nice.We met with Metro Rental and knew before we left that we would be hiring them for our rental needs for our wedding. The staff took the time to show us the specific pieces we were looking for, made recommendations, and we just genuinely nice.Metro Rental's reply:
Jennifer,
Thank you so very much! We loved meeting with you and cannot wait until the big day! :) -
Quality of service
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Katelynn Sent on 01/05/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Wonderful!!
They were absolutely lovely to work with and even were super helpful when it came to very last minute changes!!They were absolutely lovely to work with and even were super helpful when it came to very last minute changes!!Metro Rental's reply:
Katelynn, We love looking at your pictures. You made such a beautiful bride. Thank you for such a kind review, everything looked gorgeous. The Metro Rental Team! -
Quality of service
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Diane Sent on 12/29/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Excellent customer service!
We worked with Holly and she was very professional, friendly and very knowledgeable. She also met our needs at first consulate answering any questions and helping us decide what would look nice with several options available. She was quick to respond to our e-mails and phone calls. We had last minute add-ons day before wedding and it was no issue for add-ons. They delivered in a timely manner. The glass ware, place settings & linens were beautiful! I highly recommend Metro Rentals and ask for Holly.We worked with Holly and she was very professional, friendly and very knowledgeable. She also met our needs at first consulate answering any questions and helping us decide what would look nice with several options available. She was quick to respond to our e-mails and phone calls. We had last minute add-ons day before wedding and it was no issue for add-ons. They delivered in a timely manner. The glass ware, place settings & linens were beautiful! I highly recommend Metro Rentals and ask for Holly.Metro Rental's reply:
Thank you so much for you kind words. We are glad that we could be a part of this special day. Everything looked great! The Metro Rental Team -
Quality of service
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Frieda Sent on 12/03/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Great Company!
I had the best experience leading up to our wedding day, on & after! Metro was great to work with before, during pick up and then on my wedding day when we need extra linens they were accommodating and professional. Holly & Metro Rentals was a pleasure to work with. I would recommend them to anyone.I had the best experience leading up to our wedding day, on & after! Metro was great to work with before, during pick up and then on my wedding day when we need extra linens they were accommodating and professional. Holly & Metro Rentals was a pleasure to work with. I would recommend them to anyone.Metro Rental's reply:
Thank you so much for your kind words. We are so glad we were able to help and make your day so special for you.
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Quality of service
Are you interested?
Are you interested?