Metro Rental Reviews

162 | Kill Devil Hills, NC
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162 Reviews for Metro Rental

Recommended by 98% of couples

4.9 out of 5.0
  • Quality of service 4.9
  • Professionalism 4.9
  • Flexibility 4.9
  • Value 4.8
  • Average response time 4.9

Awards

162

19 User photos

Order by:
  • Jennifer

    Carl Butler · Getting married on 05/07/2021

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Great company, very helpful!

    We met with Metro Rental and knew before we left that we would be hiring them for our rental needs for our wedding. The staff took the time to show us the specific pieces we were looking for, made recommendations, and we just genuinely nice.

    Sent on 04/28/2019

    Metro Rental's reply:

    Jennifer,

    Thank you so very much! We loved meeting with you and cannot wait until the big day! :)
  • A

    alyssa bilter · Getting married on 04/10/2021

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    So excited for the big day!

    We met Rob at the Wedding Expo back in March, he was recommended by other vendors to check out while we were there! He is very easy to get along with and talk to, he was our kind of guy! Very professional and extremely helpful so far! We have hired Metro for our tent, dance floor and restrooms. We can't wait to have them there to help us with all of that!

    Sent on 08/26/2020
  • Melanie

    Melanie Fuller · Married on 09/19/2020

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Wonderful!

    Metro Rental was super easy to work with!! I emailed back & forth with Hannah & she answered all of my questions quickly and made it so simple & easy - would definitely recommend them!

    Sent on 10/25/2020
  • Jessica

    Jessica · Married on 05/30/2020

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Great local company with reasonable rates

    Rob and team are awesome and so accommodating. We rented tables, chairs and linens for our backyard wedding and he was so helpful in helping us figure out what to order, what sizes, and even helped us with color selections when we visited his showroom. He and his team delivered everything on time and were so professional with both drop off and pickup. We highly recommend. Thanks again Rob!!

    Sent on 08/09/2020
  • R

    Reeves Anneliese Dance · Married on 09/20/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Everything you could need

    Stop looking & just call them! They literally have everything you could possibly need for a wedding & couldn’t be nicer people!!

    Sent on 10/03/2019
  • Katie

    Katie · Married on 06/11/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Rentals were perfect!!

    We loved our experience working with Metro! We ordered a 30x60 tent for our 6.11.19 wedding, along with lighting, dance floor and the popcorn machine for the week (which was a HUGE hit for our crowd!). Everyone was pleasant to work with, and the set-up and tear-down crew did an amazing job. Thank you again to the entire staff for making our week special and helping add to the ambiance of our wedding/vacation week! You all rock!!

    Sent on 06/20/2019

    Metro Rental's reply:

    Katie, thank you so very much! We had an absolute blast setting up your event and we are so glad you enjoyed everything. Congratulations!!
  • M

    Melissa · Married on 06/10/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Efficient and Affordable

    Metro Rental was very easy to work with. They asked me details about my vision for my reception that I didn’t think about. They went out to the property and measured space out before us deciding the size of tent and dance floor. The technicians that showed up (Rob) were very efficient with their set up. They did a beautiful job!

    Sent on 06/17/2019

    Metro Rental's reply:

    Melissa,
    Thank you for your kind words and review. We are so pleased to hear that you liked the setup. We are glad we got to be apart of your special day!
    The Metro Team
  • L

    Lacey · Married on 05/18/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Seamless customer service

    Metro rental was SO easy to work with and rolled with the punches as changes came up in the few weeks before our wedding (and there were a handful)
    Their staff that dropped off our rental furniture was super helpful and came back early the next morning to assemble our dance floor. They made it easy planning from NJ. They were so super helpful we were lucky to have found them!

    Sent on 05/23/2019
  • D

    diane · Married on 12/22/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Excellent customer service!

    We worked with Holly and she was very professional, friendly and very knowledgeable. She also met our needs at first consulate answering any questions and helping us decide what would look nice with several options available. She was quick to respond to our e-mails and phone calls. We had last minute add-ons day before wedding and it was no issue for add-ons. They delivered in a timely manner. The glass ware, place settings & linens were beautiful! I highly recommend Metro Rentals and ask for Holly.

    Sent on 12/29/2018

    Metro Rental's reply:

    Thank you so much for you kind words. We are glad that we could be a part of this special day. Everything looked great! The Metro Rental Team
  • K

    Katelynn · Married on 12/22/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Wonderful!!

    They were absolutely lovely to work with and even were super helpful when it came to very last minute changes!!

    Sent on 01/05/2019

    Metro Rental's reply:

    Katelynn, We love looking at your pictures. You made such a beautiful bride. Thank you for such a kind review, everything looked gorgeous. The Metro Rental Team!
  • Frieda

    Frieda · Married on 11/24/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Great Company!

    I had the best experience leading up to our wedding day, on & after! Metro was great to work with before, during pick up and then on my wedding day when we need extra linens they were accommodating and professional. Holly & Metro Rentals was a pleasure to work with. I would recommend them to anyone.

    Sent on 12/03/2018

    Metro Rental's reply:

    Thank you so much for your kind words. We are so glad we were able to help and make your day so special for you.
  • M

    Marizol Muniz · Married on 11/03/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Best Rental Company on Beach!

    Rob and the rest of the staff from Metro Rental from beginning to end were absolutely professional and diligent. They went over and beyond to make sure we had everything we need.

    Sent on 11/08/2018

    Metro Rental's reply:

    Thank you so much for you very kind words. We were so happy to be able to help your family during that very special time. We look forward to seeing the pictures from the wedding. The Metro Rental Team!
  • P

    Paige · Married on 11/03/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Excellent!

    Metro was so helpful with planning out the best tent set-up, understanding what types of lighting I could do, and continuously updating my orders. They also had excellent service - we couldn't get the heater working and someone came out within 20 minutes to fix it for us! Amazing service!

    Sent on 11/08/2018

    Metro Rental's reply:

    We are so glad that everything worked out and we were able to fix the problem quickly. We hope your wedding day was what you dreamed of and more. The Metro Rental Team!
  • C

    Cori Falls · Married on 10/28/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Great experience!

    Metro rentals was very easy to work with. They were always very friendly and responsive. They will deliver your rentals to your venue and make the process very easy! They were also able to answer any questions I had throughout the wedding planning process. I would highly recommend Metro Rentals to anyone planning an OBX wedding!

    Sent on 11/11/2018

    Metro Rental's reply:

    Hi Cori, Thank you for the great review and kind words, and we are so glad that that we could help make your big day so easy and flawless for you! The Metro Rental Team!
  • K

    Kate · Married on 10/13/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    My Wedding

    They were great to work with! Set up everything on time and communicated in order to help with weather changes. Highly recommend!

    Sent on 10/24/2018

    Metro Rental's reply:

    Hi Kate, Thank you so much for your kind words. We are so happy that we got to be a part of your wedding day, and that we could help everything go smoothly even with weather pending issues. The Metro Rental Team!
  • L

    Lauren Fife · Married on 10/12/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Great Experience!

    Metro Rental came highly recommended and they did not disappoint. They exceeded all expectations we had during our planning process and were amazing for our special day! They helped to ensure we had all that we needed for our wedding. They were more than understanding and so accommodating when we had to make adjustments. Their entire team was helpful, polite, friendly, and professional. They helped to make our wedding day special and I plan on calling them again for any events we may have in the future. ☺️

    Sent on 10/18/2018

    Metro Rental's reply:

    Hi Lauren! Thank you so much for the great review. We are glad that we could be a part of your special day. Thank you, The Metro Rental Team!
  • L

    Lori Ross · Married on 10/12/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Excellent to work with during a stressful time.

    Mandi and Holly were fantastic to work with. The items were delivered perfectly as ordered and smooth transition of changes. The delivery guys were great too.

    Sent on 10/19/2018

    Metro Rental's reply:

    Lori, Thank you so much for your great review. We are so glad we were able to part of your family’s special day, and we look forward to seeing pictures!
  • C

    Corina · Married on 10/08/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Amazing Work & Quality

    Amazing working with the team and the quality of their rentals

    Sent on 10/18/2018

    Metro Rental's reply:

    Thank you so much for your kind review. It was our pleasure to be a part of you event, and we enjoyed working with you!
  • D

    Dillon Kolb · Married on 10/07/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Excellent setup

    We got tables, chairs and linens which were amazing. And they set lights over our dance floor that we’re very well done.

    Sent on 10/15/2018

    Metro Rental's reply:

    Dillon, Thank you so much for your kind review. We are so glad we were able to assist you with your rental needs, and we loved the way your lights turned out over your dance floor.
  • B

    Barrie · Married on 10/06/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    From the moment we started planning my daughter's wedding and we stopped in Metro rentals to talk to Mandi we have been so impressed. Mandi is obviously very knowledgeable about wedding planning and she gave us great ideas. We came up with a beautiful plan for an outdoor wedding with a tent, lighting, tables and chairs. It could not have turned out more perfectly. Mandi was so professional and flexible all along the way. Her emails were prompt and informative and always friendly. The team did a fantastic job with set up and tear down. Metro made things so easy and I highly recommend them for any event rentals!

    Sent on 10/13/2018

    Metro Rental's reply:

    Thank you so much for your kind words. It was our pleasure and the tent turned out beautiful. We are so happy that we were able to be a part your families special day!
  • Amanda

    Amanda · Married on 10/05/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    So easy to work with!

    I started working with Mandi after the OBX wedding fest and she made everything such a breeze. Planning from out of state can be a bit hectic but she made sure we had everything, and recommended thing I didn't even think about. They were also super flexible with my last minute, week of changes. The crew was also great who came to drop everything at our event house.

    Thank you so much to the metro team!!

    Sent on 10/21/2018

    Metro Rental's reply:

    Amanda, Thank you so much for you kind review. We are so glad that we could be a part of your special day. The Metro Rental Team!
  • K

    Karen · Married on 09/28/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The customer service with Metro was AMAZING! Mandi responded very quickly & was so accommodating that it made our experience with them enjoyable. Their prices are competitive with other vendors and the quality of everything we rented (dance floor, lighting, linens, chairs) was superb. Everything looked brand new. The person who installed the dance floor didn't like the appearance so he left to get materials and came back to clean it so it looked brand new. We had a last minute need for more linens and the owner/manager calmly came to the rescue within minutes. I cannot recommend Metro enough for those of you planning an event in the Outer Banks. I would give them 20 stars if I could! You will not regret choosing them to make your event beautiful.

    Sent on 10/09/2018

    Metro Rental's reply:

    Karen, thank you for your kind review! So glad we were able to assist you with all your rental needs!
  • J

    John · Married on 09/03/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Easy to work with. Changes made via email no problem. Great customer service. Delivery was on time.

    Sent on 09/17/2018
  • R

    rossana · Married on 08/28/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I worked with Mandi through the entire process of renting everything we needed for our wedding. She was EXTREMELY responsive, informative and easy to work with. They even allowed me to make changes up to the day of my wedding, which was highly appreciated. I would strongly recommend metro rental and thank you mandi for everything!

    Sent on 09/02/2018
  • M

    Megan · Married on 08/25/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Really helpful staff and I was happy with the quality of the tent and chairs I rented. I would highly recommend.

    Sent on 09/05/2018