Mervis Diamond Importers Reviews

Reviews

Awards

287

+5 User photos

• Harry Sent on 07/31/2023
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  Fantastic experience with Monica Park.

  Monica Park was so helpful and also very kind in my interaction with her. She gave great information and advice.

  Monica Park was so helpful and also very kind in my interaction with her. She gave great information and advice.
• Lila Sent on 05/26/2023
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  Fantastic!

  My boyfriend and I visited Mervis to look at engagement rings. Monica made the process so easy, informative, and fun! She was so lovely, and I feel so much more confident about the style of ring I want. I highly recommend Mervis to anyone looking for an engagement ring!

  My boyfriend and I visited Mervis to look at engagement rings. Monica made the process so easy, informative, and fun! She was so lovely, and I feel so much more confident about the style of ring I want. I highly recommend Mervis to anyone looking for an engagement ring!
• Joshua Sent on 05/26/2023
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  Wonderful experience and friendly assistance.

  Monica was super helpful! She was so helpful and friendly, and she even helped me look for something I dropped for like 20 minutes. It was a wonderful experience that I would highly recommend.

  Monica was super helpful! She was so helpful and friendly, and she even helped me look for something I dropped for like 20 minutes. It was a wonderful experience that I would highly recommend.
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• Lindsey Sent on 07/24/2022
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  Flexible and pleasant to work with

  My husband and I went into Mervis thinking we’d just do some casual browsing of wedding rings. We ended up working one on one with Monica Park fwho was by far the most personable salesperson we’ve ever worked with. She took the time to get to know us and listen to what we were looking for. For me it was a great experience because it often takes awhile for me to feel comfortable in that sort of setting but Monica made it so much more pleasant. I was also impressed by the attention we got considering we were just walk-ins on a Saturday afternoon. While we didn’t purchase our rings from Mervis in the end (we were able to secure a better deal elsewhere), I would definitely go back again just to work with Monica.

  My husband and I went into Mervis thinking we’d just do some casual browsing of wedding rings. We ended up working one on one with Monica Park fwho was by far the most personable salesperson we’ve ever worked with. She took the time to get to know us and listen to what we were looking for. For me it was a great experience because it often takes awhile for me to feel comfortable in that sort of setting but Monica made it so much more pleasant. I was also impressed by the attention we got considering we were just walk-ins on a Saturday afternoon. While we didn’t purchase our rings from Mervis in the end (we were able to secure a better deal elsewhere), I would definitely go back again just to work with Monica.
• Shubham Sent on 07/08/2022
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  Excellent service

  Monica Park helped me and my girlfriend pick out a beautiful engagement ring. She was very professional, kind and helpful throughout the whole experience. I highly recommend making an appointment with her!

  Monica Park helped me and my girlfriend pick out a beautiful engagement ring. She was very professional, kind and helpful throughout the whole experience. I highly recommend making an appointment with her!
• Pamela Sent on 06/27/2022
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  Monica Park is a Rock Star sales associate (hands down)!

  Monica is very pleasant, patient and has unparalleled knowledge for jewelry. I had many questions about my wedding ring and she provided all of this answers including recommendations that I liked and purchased. She adapted to my indecisiveness as I made a couple of changes to my ring. Thank you, Monica as I could not have done this without you!

  Monica is very pleasant, patient and has unparalleled knowledge for jewelry. I had many questions about my wedding ring and she provided all of this answers including recommendations that I liked and purchased. She adapted to my indecisiveness as I made a couple of changes to my ring. Thank you, Monica as I could not have done this without you!
• Luke Sent on 06/24/2022
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  Trusted saleswoman; trusted history

  Going to Mervis was hands down the best decision I made. I looked up the top jewelers in the DC area and my girlfriend and I visited what I put together as the top 3. Our visit with Monica Park at Mervis was incredible. We visited the other 2 and our experience there was just subpar compared to her, so we went back to Mervis. Monica was just fantastic in connecting with my girlfriend and helping to guide her, not sell her, through what she might be looking for. Even when my girlfriend was unsure of if she liked something or not, Monica could read my girlfriend's face and reaction and accurately move her forward. After our first visit, my girlfriend turned to me in the car and said "I trust her." Man, you can't get more of a recommendation than that! Monica provided advice from her own experiences and what she knows as an expert. We had a great experience and ended up with an incredible diamond. Thank you so much Mervis and Monica Park!

  Going to Mervis was hands down the best decision I made. I looked up the top jewelers in the DC area and my girlfriend and I visited what I put together as the top 3. Our visit with Monica Park at Mervis was incredible. We visited the other 2 and our experience there was just subpar compared to her, so we went back to Mervis. Monica was just fantastic in connecting with my girlfriend and helping to guide her, not sell her, through what she might be looking for. Even when my girlfriend was unsure of if she liked something or not, Monica could read my girlfriend's face and reaction and accurately move her forward. After our first visit, my girlfriend turned to me in the car and said "I trust her." Man, you can't get more of a recommendation than that! Monica provided advice from her own experiences and what she knows as an expert. We had a great experience and ended up with an incredible diamond. Thank you so much Mervis and Monica Park!
• Jane Sent on 06/20/2022
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  Review for Monica Park - Tysons Store

  Monica Park went above and beyond to make sure our experience was perfect and we truly appreciate her amazing customer service!

  Monica Park went above and beyond to make sure our experience was perfect and we truly appreciate her amazing customer service!
• Sara Sent on 11/11/2020
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  Amazing Rings

  Lauren from Mervis near Tysons is fabulous! My engagement ring came from Mervis and we went back for our bands. They take all the time you need and can help with your budget as needed. Excellent customer service and really great quality.

  Lauren from Mervis near Tysons is fabulous! My engagement ring came from Mervis and we went back for our bands. They take all the time you need and can help with your budget as needed. Excellent customer service and really great quality.
• Tanyia Sent on 03/26/2020
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  Incredibly gorgeous rings and quality

  A picture is worth a thousand words. We love our jeweler, Tina and will be back to Mervis for our jewelry needs.

  A picture is worth a thousand words. We love our jeweler, Tina and will be back to Mervis for our jewelry needs.
• Charmayne Sent on 02/02/2020
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  Nothing Short of Amazing!!!

  My fiance' purchased my BEAUTIFUL custom made engagement ring with the expertise of Mika Smith-Jones. She is AMAZING! She took the time out trying to get to know me, through him, so she could make the perfect ring for me! And she Nailed It!! It is perfect! She has a wonderful personality and great knowledge of diamond jewelry. She has given wedding band options in advance so the choice process can go easier when the time comes. If you are in the market to buy some Diamond Jewelry, or you're looking for the ring that will make her heart melt, please visit Mika Smith-Jones in Washington, DC, Tysons and/or Rockville. She is Excellent!!

  My fiance' purchased my BEAUTIFUL custom made engagement ring with the expertise of Mika Smith-Jones. She is AMAZING! She took the time out trying to get to know me, through him, so she could make the perfect ring for me! And she Nailed It!! It is perfect! She has a wonderful personality and great knowledge of diamond jewelry. She has given wedding band options in advance so the choice process can go easier when the time comes. If you are in the market to buy some Diamond Jewelry, or you're looking for the ring that will make her heart melt, please visit Mika Smith-Jones in Washington, DC, Tysons and/or Rockville. She is Excellent!!
• Gabriela Sent on 12/04/2019
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  Quality, Unique Jewelry

  If you’re considering where to get engagement and/or wedding rings, stop the search and go to Mervis in Tysons. My husband and I went to several different places just looking for ideas and Mervis beat them all in style, quality of diamonds (they sparkle like nothing you’ve ever seen!!), affordability, and most importantly, customer service. When we first parked at Mervis, I was afraid to go in and thought it would be out of our league, but I’m so happy we did! Amber made us feel right at home, talked through all the options with us, and gave expert advice. I’m unbelievably happy with my engagement ring, and when it was time to buy our wedding rings, it wasn’t even a question of where we would go look. If there’s more jewelry in our future, we’ll see Amber and you should too!!

  If you’re considering where to get engagement and/or wedding rings, stop the search and go to Mervis in Tysons. My husband and I went to several different places just looking for ideas and Mervis beat them all in style, quality of diamonds (they sparkle like nothing you’ve ever seen!!), affordability, and most importantly, customer service. When we first parked at Mervis, I was afraid to go in and thought it would be out of our league, but I’m so happy we did! Amber made us feel right at home, talked through all the options with us, and gave expert advice. I’m unbelievably happy with my engagement ring, and when it was time to buy our wedding rings, it wasn’t even a question of where we would go look. If there’s more jewelry in our future, we’ll see Amber and you should too!!
• Erika Sent on 11/18/2019
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  Great Experience!

  We visited their Rockville location this past weekend during their pre-holiday event.
  Right away we were greeted by their wonderful staff. Mr. Robert assisted us with picking out our rings. During the process he explained to us different variables in picking the perfect ring.
  They are very knowledgeable when it comes to diamonds and jewelry.
  They were not pushy at all. They gave us options which allowed us to pick beautiful rings without breaking the bank.
  Mr. Mervis even went in to our room to say Hi!
  

  We visited their Rockville location this past weekend during their pre-holiday event.
  Right away we were greeted by their wonderful staff. Mr. Robert assisted us with picking out our rings. During the process he explained to us different variables in picking the perfect ring.
  They are very knowledgeable when it comes to diamonds and jewelry.
  They were not pushy at all. They gave us options which allowed us to pick beautiful rings without breaking the bank.
  Mr. Mervis even went in to our room to say Hi!
  
• Katie Sent on 11/11/2019
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  Look for Mika!

  Mika is amazing. She is honest, respectful, and provides great customer service. She educates customers about the products and find the best fit for you budget. She is passionate about what she does and genuinely cares about her customers' satisfaction. We highly recommend her, we've already done so to our family and friends.

  Mika is amazing. She is honest, respectful, and provides great customer service. She educates customers about the products and find the best fit for you budget. She is passionate about what she does and genuinely cares about her customers' satisfaction. We highly recommend her, we've already done so to our family and friends.
• Shannon Sent on 10/15/2019
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  Amazing Experience! Love my engagement ring and wedding band!

  Becky helped my fiance design the engagement ring of my dreams (without my knowledge of course!) I am in love with it. We also went back to her to have her help us pick out our wedding bands and she helped us find the perfect ones. Thank you, Becky!

  Becky helped my fiance design the engagement ring of my dreams (without my knowledge of course!) I am in love with it. We also went back to her to have her help us pick out our wedding bands and she helped us find the perfect ones. Thank you, Becky!
• Trista Sent on 10/08/2019
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  Loved my rings

  Mervis was great to work with I love my rings so much!

  Mervis was great to work with I love my rings so much!
• Chris Sent on 08/23/2019
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  Mika Rockett

  I tried to do my homework prior to one of the most important purchases of my life.
  Once I sat down with Mika I realized just how little I knew.
  She was incredible! She guided me thru the process. Her knowledge and her ability to take my thoughts and ideas and turn them into the ring that my future wife would absolutely love was awesome!
  I proposed and the ring was an absolute hit!
  BTW-She said yes!!
  Thanks Mika!!
  You’re the best and we will be back for the wedding bands

  I tried to do my homework prior to one of the most important purchases of my life.
  Once I sat down with Mika I realized just how little I knew.
  She was incredible! She guided me thru the process. Her knowledge and her ability to take my thoughts and ideas and turn them into the ring that my future wife would absolutely love was awesome!
  I proposed and the ring was an absolute hit!
  BTW-She said yes!!
  Thanks Mika!!
  You’re the best and we will be back for the wedding bands
• Ashley Sent on 08/05/2019
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  Mika was Great!

  We visited the Washington DC location. The service was fantastic. My fiancé and I were greeted right away upon entering. Mika ended up helping us. She was the same associate who helped my fiancé buy my engagement ring and she was great with assisting in helping pick out our wedding bands. Very patient as I’m a very indecisive person! The diamonds are gorgeous!

  We visited the Washington DC location. The service was fantastic. My fiancé and I were greeted right away upon entering. Mika ended up helping us. She was the same associate who helped my fiancé buy my engagement ring and she was great with assisting in helping pick out our wedding bands. Very patient as I’m a very indecisive person! The diamonds are gorgeous!
• Jennifer Sent on 07/28/2019
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  Great quality, amazing service!

  The overall experience at Mervis was wonderful, with special thanks to Mika Rockett who made it truly unforgettable. We bought both the engagement ring and wedding bands with her. She was and continues to be top notch every step of the way. She is truly a gem!

  The overall experience at Mervis was wonderful, with special thanks to Mika Rockett who made it truly unforgettable. We bought both the engagement ring and wedding bands with her. She was and continues to be top notch every step of the way. She is truly a gem!
• Jerry Sent on 12/26/2018
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  Jamie could not be happier with her engagement ring

  Jamie could not be happier with her engagement ring from Mervis Diamond Importers! Maria was a true professional throughout the process and I could not have asked for better customer service from her team. She displayed unparalleled attention to detail in addressing each and every aspect of the custom setting and designing the engagement ring of my fiancé’s dreams! They were able to make a very stressful process nearly seamless. I would absolutely recommend Mervis Diamond Importers and Maria as the first stop in choosing a jeweler who you can trust and is focused on outstanding customer service. A big thank you to Mervis Diamonds, Maria & the rest of the team for creating an unbelievable experience and product!

  Jamie could not be happier with her engagement ring from Mervis Diamond Importers! Maria was a true professional throughout the process and I could not have asked for better customer service from her team. She displayed unparalleled attention to detail in addressing each and every aspect of the custom setting and designing the engagement ring of my fiancé’s dreams! They were able to make a very stressful process nearly seamless. I would absolutely recommend Mervis Diamond Importers and Maria as the first stop in choosing a jeweler who you can trust and is focused on outstanding customer service. A big thank you to Mervis Diamonds, Maria & the rest of the team for creating an unbelievable experience and product!
• Alan Sent on 12/26/2018
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  The Team at Mervis Diamond Importers was

  The Team at Mervis Diamond Importers was an absolute pleasure to work with. Other jewelers gave me a loose quote but said I needed to put down before they could really start designing. Mervis Diamonds had created a project, started a discussion with me, and engaged in MANY back and forth messages with mock ups before requesting a cent. I really got the feeling that their team cared about what I wanted. They were friendly and accommodating every step of the way and ended up creating a ring that was exactly what I wanted. I will definitely be recommending Mervis Diamond Importers to friends and family.

  The Team at Mervis Diamond Importers was an absolute pleasure to work with. Other jewelers gave me a loose quote but said I needed to put down before they could really start designing. Mervis Diamonds had created a project, started a discussion with me, and engaged in MANY back and forth messages with mock ups before requesting a cent. I really got the feeling that their team cared about what I wanted. They were friendly and accommodating every step of the way and ended up creating a ring that was exactly what I wanted. I will definitely be recommending Mervis Diamond Importers to friends and family.
• Tonya Sent on 12/23/2018
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  My fiancé and I got engaged

  My fiancé and I got engaged and he had used his grandmothers old European cut diamond ring. We knew we wanted to take the diamond and put it in another setting that fit me. After a lot of research online, we chose Mervis Diamond Importers because there was a ton of positive reviews. We went in and they were really helpful and we put our deposit down that day. They were great! I'd definitely recommend this place. They worked with our budget as well as my vision of exactly what I wanted. They even made a wax model for me to look at and try on to see what it'd look like before the final production. The ring was also done two weeks early which was an awesome surprise!

  My fiancé and I got engaged and he had used his grandmothers old European cut diamond ring. We knew we wanted to take the diamond and put it in another setting that fit me. After a lot of research online, we chose Mervis Diamond Importers because there was a ton of positive reviews. We went in and they were really helpful and we put our deposit down that day. They were great! I'd definitely recommend this place. They worked with our budget as well as my vision of exactly what I wanted. They even made a wax model for me to look at and try on to see what it'd look like before the final production. The ring was also done two weeks early which was an awesome surprise!
• Kelly Sent on 12/23/2018
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  I can't recommend Mervis Diamond Importers enough!

  I can't recommend Mervis Diamond Importers enough! They helped us design the rings of our dreams, both my engagement ring, wedding band, and my husband’s wedding band as well. They can create anything and we love our unique designs. Every single person in the office is so friendly and knowledgeable, we enjoyed every visit there tremendously. Even if you don't want something unique or different, I would highly recommend coming here for all your jewelry needs! Thank you Mervis Diamonds!

  I can't recommend Mervis Diamond Importers enough! They helped us design the rings of our dreams, both my engagement ring, wedding band, and my husband’s wedding band as well. They can create anything and we love our unique designs. Every single person in the office is so friendly and knowledgeable, we enjoyed every visit there tremendously. Even if you don't want something unique or different, I would highly recommend coming here for all your jewelry needs! Thank you Mervis Diamonds!
• Pamela Sent on 12/23/2018
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  Mike helped my fiancé select

  Mike helped my fiancé select one of the most unique engagement rings I've ever seen. Although my fiancé bounced ideas off of friends and family, he consulted with Mike and other team members to select the best diamond makers for my particular gems and diamond. Props to everyone for using my birthstone which changes colors depending on the light. I'm also glad my gems and diamond were all lab grown. I met Mike yesterday for the first time, and he was so excited to hear our proposal story, congratulate me and walk us through the resizing process. I want to say more, but my interaction was limited. From what I experienced, we'll be returning to purchase wedding bands.

  Mike helped my fiancé select one of the most unique engagement rings I've ever seen. Although my fiancé bounced ideas off of friends and family, he consulted with Mike and other team members to select the best diamond makers for my particular gems and diamond. Props to everyone for using my birthstone which changes colors depending on the light. I'm also glad my gems and diamond were all lab grown. I met Mike yesterday for the first time, and he was so excited to hear our proposal story, congratulate me and walk us through the resizing process. I want to say more, but my interaction was limited. From what I experienced, we'll be returning to purchase wedding bands.
• Carin Sent on 12/19/2018
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  Great service with Maria

  My now husband went to several different stores around DC in search for my engagement ring and he settled on Mervis because of the great selection and customer service he got there. He probably went in at least 5 different times to look at different diamonds and Maria was incredibly helpful in helping him pick out the ring. I ended up getting my wedding band from there too and when I thought I may want to change my band after I received it, Maria said that wouldn't be an issue. She was also very honest about the value and didn't try to upsell me to get a more expensive band.
  
  Their store is right by where I work so it's always helpful to pop in and get my rings cleaned (free cleanings!). While I would assume that they're more expensive than going to a private jeweler, I think that their convenient location, as well as good reputation and customer service, makes it worth the cost. If you're looking for a great jeweler in the DC area, definitely check out Mervis!

  My now husband went to several different stores around DC in search for my engagement ring and he settled on Mervis because of the great selection and customer service he got there. He probably went in at least 5 different times to look at different diamonds and Maria was incredibly helpful in helping him pick out the ring. I ended up getting my wedding band from there too and when I thought I may want to change my band after I received it, Maria said that wouldn't be an issue. She was also very honest about the value and didn't try to upsell me to get a more expensive band.
  
  Their store is right by where I work so it's always helpful to pop in and get my rings cleaned (free cleanings!). While I would assume that they're more expensive than going to a private jeweler, I think that their convenient location, as well as good reputation and customer service, makes it worth the cost. If you're looking for a great jeweler in the DC area, definitely check out Mervis!

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