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Merrimack Valley Golf Club Reviews

Merrimack Valley Golf Club

Merrimack Valley Golf Club

Methuen, MA
4.6 out of 5 rating, 40 reviews
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Reviews

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    Debbie Sent on 05/18/2020
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    Simply Elegant is Amazing

    Simply Elegent is a great caterer. My experience was a pleasure due to Stephanie. She was so helpful & thoughtful with my many questions. Sam, Michele all of the team was amazing. Our reception was outside under a tent in Portsmouth. All food was delicious and I received many compliments from our guests. Thank you again for making our day so special!!
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    Jen Sent on 07/13/2018
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    I had my reception at Merrimack Valley Golf Club. The grounds are gorgeous for pictures. We had 140 guests, and the room was set up perfectly (not too crowded). Simply Elegant Catering did a phenomenal job. The food was delicious and cooked perfectly. I received so many compliments. Michele, Sam, Carissa, & Stephanie are a great team. There were no issues with communication, and they were very flexible. The planning process was extremely easy due to their experience, and they even made helpful recommendations for the other vendors we worked with. On the day of the wedding, things went very smoothly, and we were able to enjoy ourselves. I cannot say enough great things about the Simply Elegant Catering team and highly recommend them.
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    Julie Sent on 05/15/2018
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    Our wedding was last June and I am just getting to write a review, but wanted to make sure I did because we were so happy with everything about MVGC. From the initial meeting to tour the venue, we were welcomed with open arms. Sam and Michelle have a wonderful light hearted working relationship that is refreshing to see while planning a wedding. Once we saw the views and ballroom, we knew we found our venue. Leading up to the wedding day, Michelle was available to answer any questions. We had a unique floor plan we wanted and Michelle and Sam even setup the room a few weeks before our wedding to get a visual on what it would look like. The food was delicious. The time management of the day went smoothly thanks to Michelle and her assistant for the day. We had a few unexpected things happen (guests arriving in the middle of the ceremony precession, and uninvited guests at the reception) and it was handled flawlessly. I would highly recommend this venue for a couple looking for a ballroom reception, gorgeous outdoor ceremony spot, covered cocktail hour, and good value. Thanks again Michelle and Sam!
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    Kayla Sent on 10/28/2017
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    Michele was absolutely amazing to work with! As someone who is a classified control freak, I was very nervous going into the planning process for my wedding day. The day I met Michele I knew she was perfect for my day! I trusted her 100% and could see how great she was at her job. She was on top of every detail, very easy to work with and communicate with, and is a huge support through this stressful time. She is very organized and professional and she will make sure your day goes as close to perfect as possible, just like she did for mine!!!
    PS all the other workers I had met along the way (other day of coordinators - AnnMarie specifically-, wait staff, bartenders, chefs, and even the guys that work for the regular golf place) made my day amazing. They all want the best for their brides and grooms and it shows. They work hard, they're genuinely kind, and they will treat you like royalty.
    Another PS go with their recommended vendors, you won't regret it! :)
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    Jennifer Sent on 01/13/2016
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    Merrimack Valley Golf Club is the perfect place to have our wedding ceremony. The reason why I pick the MVGC over other vendors was because I love the fact they have different options I was looking for a beautiful place where I can have my ceremony only .Its so beautiful everything is well maintained and the scene is breathtaking I love it. They also took their time to explain everything to me and my fiancé and made us feel very comfortable. I just book with them today my ceremony is not until 8/20/16 I cant wait I am so excited and very happy and please that I booked MVGC

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    User2430800 Sent on 11/17/2015
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    This review is LONG overdue! I got married at MVGC back in March. The venue is BEAUTIFUL, Michele and Sam were so amazing to work with. Since I got married in an off month they offered a great package that had tons of flexibility in it. We also had to make arrangements to have a private tasting since the group tasting would have been too close to our date. The whole process was seamless. The views of the course from the Ballroom are amazing even in the middle of winter. The pictures came our fantastic. I could not ask for better people to work with for our special day. THANK YOU!!! Melissa + Matt 3.7.15
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    User2380340 Sent on 09/29/2015
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    Such a beautiful place for a wedding. The grounds are gorgeous, the food is absolutely delicious, Michele is a pleasure to work with! My husband and I searched 9 different wedding venues and saw this one first and after the other 8 we came back to it and booked it! We loved the outside ceremony space, the cocktail hour room, and the ballroom, it was perfect for our wedding. Michele makes you feel very comfortable and easy to talk to, she really is an expert wedding coordinator. My guests loved the food and kept raving about it which is huge because wedding food typically has a bad reputation. I am extremely satisified with our whole experience and would recommend this venue to all brides in the northshore area!
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    Kara Sent on 04/16/2015
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    We just had my daughter's Sweet 16 at Merrimack Valley Golf Club. Simply ELegant Catering was simply fantastic! They helped us customize the perfect menu and were very helpful planning every detail. Everything was perfect and exceeded our expectations. The food was absolutely delicious!!!! Sending a big thanks to Sam, Michelle and Ali. Everybody did an outstanding job and would be so happy to come back again for our next big event, I strongly recommend this club and caterer to everybody!
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    Stephanie Sent on 02/09/2015
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    Merrimack Valley Golf Club was the perfect place to have our wedding reception. We chose MVGC because of Michelle. There are many other golf clubs in the area that are all similar, but Michelle really knew what she was taking about and gave us confidence that every single detail would be taken care of. She recommended vendors she really liked working with but didn't push us if we wanted to go with a vendor of our own, and she was always very responsive through the entire process.

    Michelle took care of everything on the days leading up to the wedding and on the actual night of. We were in great hands, which allowed us to relax and really enjoy our reception which made a huge difference. Our pictures came out stunning because of such a beautiful backdrop and the high ceilings in the ballroom. I would recommend MVGC to anyone!

    The only thing I would suggest is to not push the room limit. Initially we were planning on having 140ish people when we booked it, and we ended up having around 170. The room was a little tight, but it was because of our increased guest list!
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    Kim Sent on 10/14/2014
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    MVGC offers the full package: wonderful staff, delicious food, convenient vendor packages, beautiful decor, and gorgeous views. Everything about having our reception here was easy and stress free. It is clear that Michele and Sam genuinely care about each couple that chooses to host their ceremony at MVGC. We worked with Michele and Sam to customize our cocktail hour to ensure our big Italian family had enough delicious food to enjoy. Sam ended up manning our pasta station, our guests could not say enough good things!! Dropping off our decorations was easy and convenient, as was picking them up. Michele helped us make our menu choices based on the meals we wanted but never pressured us into choosing anything we weren't crazy about. Day of staff could not have been more helpful or organized. MVGC offers only one wedding per day and this just once again shows how much they care about their couples. I would recommend MVGC to any couples looking for a fantastic venue. I look forward to working with Michele and Sam in the future!
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    User5818915 Sent on 10/09/2014
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    We got married at the MVGC on 9/27/14 and I couldn't of asked for a better day, the weather was amazing and the venue was set up beautifully. Michelle and all the other staff at MVCG where there for anything and eveything we need. We worked very closely with Michelle and I couldn't of asked for a better person to help make this special day eveything I dreamed it would be. :)
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    Laurie Sent on 07/17/2014
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    My daughter and son in law got married at Merrimack Valley Golf Club in May 2014. He is in the military so they were planning the wedding long distance, because of this I worked closely with Michelle Ambra as the mother of the bride.

    From the first meeting to tour the facility, signing contracts, the food tasting, rehearsal and wedding day itself, she was always a pleasure to deal with. The facility is beautiful, loved the fact that it was the only function going on in the building. Was so nice to know it was just our guests.

    They had an outdoor ceremony on the grounds and we had a beautiful day, but also loved the fact that in case of bad weather we had a back up plan to be able to use the separate room upstairs. Many venues I looked at in the event of bad weather the ceremony would have been just on the dance floor with guests at their tables. Knowing we had a nice back up plan helped relieve the weather stress issue.

    The place is beautifully landscaped, even with the late start to spring this year, I had emailed Michelle just a week before the wedding to inquire if the flower beds would be planted in time for the wedding. She assured me they would be, and they were!

    The food was fabulous ( be sure to go to the food tasting hungry, lots to sample) and served in a timely manner by friendly and helpful staff.

    I had booked the wedding while attending a bridal show at Merrimack Valley Golf Club, so we got some extra perks, everything that was promised to us was delivered and fantastic.

    The wedding was all we had hoped for, we received many compliments. I highly recommend the venue and simply elegant catering who runs it.

    Laurie C


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    Adelia Sent on 03/01/2014
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    Merrimack valley gold club was the ideal location to have my wedding. The staff was amazing, the ceremony location was beautiful, the food was great and the service throughout the whole wedding process was phenomenal. Thank you to everyone who made my day unforgettable!
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    Jennifer Sent on 01/18/2014
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    It was everything I expected and more! They where very attentive and professional. The food was excellent!
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    Alyssa Sent on 10/07/2013
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    I cannot imagine a better place for our wedding! It was centrally located, very clean (I'm in the service industry so this is big), and beauuuuuuutiful sunsets! The course is in great shape and my guests commented on the view calling it "breathtaking" and "a stunning backdrop" for our ceremony.
    Jameson, who is the bar manager, was more than accommodating with some last minute changes and requests on my part- never making us feel like a nuciance. Service is A+ and the scenery is to die for! Fantastic pictures!!!

    Sam and Michele are awesome. The food was out of this world and they even stepped up to help me get a cake 3 days before my wedding when my cake vendor backed out. They truly go above and beyond and it completely made the difference in my day. I couldn't have asked for a more supportive, efficient team!!!!!!!!
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    Sabrina Sent on 10/05/2013
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    Gorgeous venue! The landscape for photos was breathtaking. Michelle and Sam are excellent and have a good thing going there. All our guests commented on how their food was not dry when wedding food tends to be. They set the room up perfect like we envisioned and their staff were excellent to us and our guests. They had an excellent food selection it was tough making our decisions when we did our tasting. There wasn't anything we really disliked. Food excellent, staff excellent! You need to use this venue for your wedding bottom line!!
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    User1115188 Sent on 03/21/2013
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    I can't say enough nice things about the staff with Simply Elegant Catering at the Merrimack Valley Golf Club. The food was delicious, the decor was perfect, the staff was so nice and helpful, and the planning before was seamless. My wedding was booked with the prior catering company and Michelle was extremely kind and patient with me during the transition.

    5 stars to Simply Elegant Catering at Merrimack Valley Golf Club! You will not be disappointed if you book with them.
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    Olga Sent on 03/21/2013
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    Excellent venue!!!! The staff was just wonderful to work with, very attentive to our needs!!!! Gorgeous inside and out!!!! Food was delicious....all our guests talked about how wonderful Merrimack Valley Golf Club was for weeks. We are actually attending a friend's wedding there this fall!!!!
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    Stacy Sent on 10/13/2012
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    Absolutely gorgeous venue! Michele and Sam are amazing and the venue is so lucky to have them!! My wedding was the best night of my life thanks to these 2 and their amazing staff!!
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    Terri Sent on 08/29/2012
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    From beginning to end, I felt incredible support through the journey of planning my wedding. Sam, Michele, Audrie and all the staff were attentive, helpful, present and fun. Weeks after our event, we're still hearing from our guests about how amazing the food was, how beautiful the space was and how great the staff were. This kind of feedback is the ultimate compliment to a hard working bride. I give all the credit to Merrimack Valley Gold Club! They were accommodating, kind and gracious even through the unexpected. This group of wonderful people made 'My Day' exactly that. I didn't have to worry about anything. The vendors' needs were met, my families' needs were met, and I was treated like the princess I wanted to be on that day. One story I keep hearing from my guests is one that, in the hustle of the day, I missed, but love to share it's magic. I heard that as we were all dancing and celebrating, the waitstaff were standing off to the side. They had on their professional black and white, they stood, stoically in a line prepared to step up to meet guests needs. A fun song began to play and the staff cautiously looked around then broke out into a celebratory dance. They then, quickly composed themselves and returned to their professional state. I love this story because these actions made my guests laugh and helped some of my stuffier guests loosen up! My husband and I talked for hours during our wedding planning process, about the intentions we had for the wedding celebration. We always agreed that we wanted Joy, love and laughter. Thanks to everyone at Merrimack Valley Golf Club, our celebration was brimming with Joy, Love and Laughter! I highly recommend this vendor for the bride and groom who want no drama and deserve to be treated with respect, kindness and compassion. Terri Naroian
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    User913034 Sent on 08/27/2012
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    The Merrimack Valley Golf Club and Simply Elegant Catering were amazing. The food was delicious and no one went home hungry. The ballroom, bar, bridal suite and grounds were perfect and I could not have asked for better staff.

    Michelle Ambra and her team are great! I would recommend them to any bride and groom.
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    Whitney Sent on 06/28/2012
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    The Merrimack Valley Golf Club was exactly what we envisioned for our wedding day. It is a gorgeous venue, the price is right and Michele and Sam were great to work with. Many of our guests had never been to the venue before and were raving over how beautiful it was. We had perfect weather and the outdoor scenery was to die for! I would definitely recommend MVGC - we wouldn't have changed a thing about the venue or the food catered by Simply Elegant Catering!
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    Janet Sent on 05/07/2012
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    From the tasting to the rehearsal to the actual, magical moment of the wedding, we were treated like royalty. Attention to detail was key and both Michele and Sam assured us of this. They were always available for any questions we had and were very flexible.
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    Kate Sent on 03/12/2012
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    MVGC was the most amazing place to be married! We were married right on site which was so convenient for our guests! Michele, Sam, and the rest of the crew went above and beyond to make our day/night such a special one. We were able to take pictures on the back deck wihile the sun was setting and now have the most beautiful pictures! Wonderful venue and people...definitely recommend MVGC!!
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    Michael Sent on 02/27/2012
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    Great company great service and a beautiful venue ... I got married at the Merrimack golf course and Simply Elegant Catering (the in house caterers) did such a great job... The food was plentiful and delicious and service was outstanding ... My bride and I had our own personal server which was great... People who were guests at the wedding made comments like " you can't get a filet dinner like this in Boston" the owner Sam and his wife Michelle really make you feel like you are their most important customers ... I would recommend simply elegant catering to anyone looking to get married or even hold any type of function.
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    Joan Sent on 02/26/2012
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    My daughter got married at MVGC and everything was so lovely. From the staff to the decor and everything inbetween. Absolutely beautiful venue...highly recommend it!
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    Olga Sent on 10/13/2011
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    Where do I start. The place is gorgeous!!!! Very modern!!! The food was delicious!!! The staff was wonderful!! The landscape is amazing, we went out on the golf course and did a photo walk. I would highly recommend this venue to all the couples looking to book a modern venue!!! This place e was beautiful!!!!!!
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    Isabella Sent on 12/18/2009
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    Beautiful venue.
    Amazing food.
    Tremendous service.
    Thanks for making my wedding everything I dreamed of!!!!
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    Maureen Sent on 12/16/2009
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    From start to finish - the staff at the Merrimack Valley Golf Club--- the presentation- the quality--- the facility-- absolutely fabulous--- would re-live the entire day all over again!
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    Meg Sent on 04/25/2015
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    This venue is GORGEOUS! The food was incredible (and huge portions too), and the staff were all friendly and helpful! Both our ceremony and reception were on site- everything came out better than we could have ever imagined! Michelle and Sam were great to work with, and we felt fully supported throughout the wedding planning process! They are very experienced, and it shows with how well they conduct business and supported us! In addition, they were very flexible, and helped ensure that our wedding day was absolutely perfect!!! We highly recommend Simply Elegant Catering at Merrimack Valley Golf Course!
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    User1659632 Sent on 06/12/2014
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    We loved having our daughters wedding at Merrimack Valley Golf Course.Very professional . Beautiful views.Excellent food and service.
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    Cheryl Sent on 04/08/2010
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    This was a great choice for our wedding. Everyone at the MVGC was very professional from the moment we started planning to our final goodbye.
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    User895137 Sent on 08/10/2012
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    We truly loved hosting our wedding reception at Merrimack Valley. It was a prefect setting for our a beautiful sunset and my purple themed reception. The in house catering is amazing and will take of everything for you. The bar is handled seperately from the catering and that was my only small hick up. Just make sure you stay on top of your bar selection and what you need. What really makes this venue amazing, is the hardwood floors, chivary chairs, outdoor patio and bridal suite. The fact that you can host your ceremony outdoors onsite, is a plus as well! We loved this place and can't wait to go back for another event!
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    User980433 Sent on 10/19/2012
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    This Venue is extremely beautiful. Picture perfect place to have a wedding. It seems like the staff doesn’t have much experience in planning a wedding so they could use work in that area. They could have paid a little more attention to the bride and groom during the wedding and what they wanted also. They were a little too opinionated and should have gone over more details with us instead of saying not to worry. I was a little unhappy with the way the ceremony was laid out and I wish they went over that with me first instead of thinking I would like where they place all my hired musicians. Besides that though the place is amazing and very nicely keep.
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    Crystal Sent on 07/20/2011
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    This venue is extremely beautiful and exactly what I was looking for to hold my ceremony and reception at a decent price. In the beginning, after my contract was signed, I also had trouble with contacting people and the venue switched caterers three times while I was planning my wedding. This made it very difficult and stressful to believe everything would work out. However, once the got their final caterer (simply Elegant Catering...reviewed separately), everything went smoothly and we were more than happy with how everything was working out. The one thing that bothered me was that my husband left multiple messages to get in touch with the owner about the bar and he never returned calls. I had to go there and seek him out personally (the week of my wedding). However, he was nice and I was pleased that he honored the champagne toast that was in our original contract (the caterer does not have a liquor license so that is handled through the venue). We also ended up with a lot more space than we had originally thought due to the restaurant there closing as well. The gentleman who took us out into the golf course for pictures was kind and funny. All in all, everything ended up working out very well and in our favor.
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    Shannon Sent on 09/28/2013
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    I loved Michele and Sam from Simply Elegant catering they did a great job and this review has nothing to do with them. I actually wish they had more control of the golf course. The grounds were very nice and the the reception area was beautiful with the hard wood floors. The cocktail hour in the bar and patio had awesome views of the golf course. The bridal suite was very nice add on and loved how we had a separate area for the bridal party. I didn't really like how I had to talked to separate person for bar service and wasn't thrilled about the 20% admin charge. Also, the golf office seems little bit disorganized. We ended up paying for a foursome of golf that should of been free. However, they offered us a free round when we come back.
  • Jacob
    Jacob Sent on 07/06/2023
    2.6 out of 5 rating
    • Quality of service
      4 out of 5 rating
    • Average response time
      2 out of 5 rating
    • Professionalism
      2 out of 5 rating
    • Value
      3 out of 5 rating
    • Flexibility
      2 out of 5 rating

    Merrimack Valley Golf Club

    Merrimack Valley Golf Club is a beautifully appointed venue for a wedding. It is modern, spacious, has picturesque grounds, a covered deck-area, and a nice bridal suite. Some of my favorite features are the outdoor ceremony area (more about that later) and the food & service staff.

    The Equinox Ballroom comfortably held 150 guests without feeling cramped, with room for a dance floor, buffet serving table, sweetheart table, and DJ Table. The foyer and patio area that overlook the beautifully manicured grounds with attached bridal suite are a must! This gives guests flexibility if they want to get some air or mingle away from the action. Chiavari chairs are standard (awesome), and the dining tables are 60-inch round tables that can comfortably seat 6-8, up to 10 guests. The outdoor ceremony area has a large, four-post, circular arbor and has gorgeous views over the grounds, as well as a waterfall feature. Both the indoor and outdoor spaces are first class.

    The service staff were incredible! The waitstaff did a beautiful job setting the tables, and were courteous, friendly, and attentive. The bar staff despite a very sluggish start to the evening, quickly corrected course and the drinks were delicious and well-made.

    Chef Diego, from the in-house Sandtrap Restaurant, prepared a delicious buffet selection of fresh salad, hot rolls, moist chicken piccata, tender steak tips, spiced roasted potatoes, and savory roasted vegetables. The food was delicious and fresh. I have gotten many compliments from my guests about the quality of the food. The appetizers were also delicious, and there was a huge selection to choose from, plenty of options for every palate.

    Merrimack Valley Golf Club was (yes, WAS) a good value as well, undercutting many other venues in both the cost of the venue and food, and they did not have seasonal or weekend pricing. The price to book the venue itself was the price, 365 days a year, which we truly loved, but this is about as far as the praises go. Today, they have readjusted most of their pricing, and now charge more for many options, just because of the word, ‘Wedding.’

    Over the 17 months we had the venue booked for our wedding, the price of our preferred buffet option increased by over 60%, or almost $20 per person. We were told the food pricing was subject to change until final payment, and was due to the rising cost of food, which such a drastic and quick increase was a hard pill to swallow. Thankfully, we were able to negotiate as the latest and most drastic increase was only several weeks before our final payment was due. Keep in mind here, the pricing for the same exact buffet option is drastically higher if you are having a wedding, versus a different type of event, (eg. a mercy meal or a baby shower). The final payment must be cash, check, or credit card (with a 4% processing fee for cards).

    Before the wedding It was a rainy night and morning-of. On account of the forecast the week prior, we had contemplated moving the ceremony to indoors, but due to the cost we decided to chance it anyway.

    The morning of the wedding, we were informed that it was too wet and muddy to have the ceremony outside, and that we would have to have it inside. I tried to call the events manager but she would only periodically respond to text messages. When I finally got ahold of her, she explained our options were to have it in the reception hall, using the dance floor as an aisle, or we could book the Aurora room for $1000, less the $250 ceremony fee we had already paid. Mind you, the Aurora room for our rehearsal was only $600 for 3 hours, but the less-than-1-hour ceremony was priced higher because I was charged for the initial tear-down of tables, set up, and subsequent tear down of the ceremony chairs. This doesn’t even consider that the event coordinator was not aware that the venue only has 250 indoor chairs, leaving 50 chairs short in the ceremony room, which nobody from the venue offered a solution for. My wedding party and several of my guests had to take chairs from the ballroom downstairs and bring them upstairs and then back down after the ceremony. This was tacky, and in my opinion, unacceptable on the venue management. I paid to have the room set up and they could not finish the job, or even offer a resolution.

    After ‘chairgate’ ensued, before the ceremony began and whilst my wife and I were doing our first look, my family members were harassed by the event coordinator for my credit card for the $750 fee for the Aurora Room. I can understand needing to receive payment for services (even only half-done), but the timing of the event coordinator was unprofessional and inappropriate.

    Despite the many hurdles of planning a wedding at Merrimack Valley Golf Course the wedding itself was spectacular. The food was delicious, the venue was beautiful, and the event went smoothly despite the morning’s headaches. I still would recommend Merrimack Valley Golf Course as a wedding venue because of that alone. In my opinion, Blue Birch Management needs to address their communication and professionalism standards if they want to continue to expand as a reputable and professional company. Buyer beware, make sure you ask lots of questions, get things in writing, and understand how quickly the management is willing to ask for more money.
  • S
    Stephanie Sent on 06/14/2011
    2.2 out of 5 rating
    • Quality of service
      0.5 out of 5 rating
    • Average response time
      2.5 out of 5 rating
    • Professionalism
      1 out of 5 rating
    • Value
      3 out of 5 rating
    • Flexibility
      4 out of 5 rating
    Pros: the food was great, and the venue is gorgeous. Cons: everything else. In the 15 months between booking the venue and the actual wedding, the venue changed caterers (and event staff) 3 times - so I ended up with at least 6 different contact people at the venue who were 'in charge' of the wedding at various times. They were actually completely without caterers for a couple months over the winter, 5 months before the wedding. Unfortunately for us, we were planning long distance and had wanted to do a tasting at that time. We were unable to, and had to fly up closer to the wedding specifically to do a tasting (and then the tasting had to be rescheduled because of venue error). The venue itself does NOT provide event staff, so all event planning goes through the caterers. The caterers at the time of our wedding did not have a designated event planner, even though the package provided at the time of our booking included one. We didn't receive any kind of apology, acknowledgment, or compensation for the MANY issues we encountered with the venue, and we tried to contact the club owners on multiple occasions, via phone and email to talk about our displeasure and all the issues. Also, on the day of the wedding, about 10 minutes before the ceremony, we learned that the AC in the ballroom was not able to cool it adequately (and our wedding was in May!), so it remained warm and stuffy throughout the reception. Overall, working with this venue just soured and ruined our whole wedding planning experience. I would not recommend it. (Unless, you are already planning to hire your own wedding planner and will not have any contact with the venue at all).
  • Matt
    Matt Sent on 06/27/2023
    1.4 out of 5 rating
    • Quality of service
      1 out of 5 rating
    • Average response time
      1 out of 5 rating
    • Professionalism
      1 out of 5 rating
    • Value
      3 out of 5 rating
    • Flexibility
      1 out of 5 rating

    We pushed through

    We recently had our wedding at this venue and we're disappointed in the lack of professionalism and attention to customer service by the team. Communication was a constant issue and promised follow through were not timely or sometimes completed at all. The golf course itself is also often flooded and their side was not willing to work with us on my bachelor party. Sorry to say we'll never be back. Proceed with extreme precaution.
  • Tiffany
    Tiffany Sent on 06/28/2023
    1 out of 5 rating
    • Quality of service
      1 out of 5 rating
    • Average response time
      1 out of 5 rating
    • Professionalism
      1 out of 5 rating
    • Value
      1 out of 5 rating
    • Flexibility
      1 out of 5 rating

    Unprofessionalism, deception, fear-inducing tactics

    We strongly advise exercising extreme caution when considering Merrimack Valley Golf Club (MVGC) based on our personal experience hosting our wedding there. The event planning, which was overseen by Blue Birch Management LLC, left us profoundly disappointed and disheartened. To put it simply, our encounter was a complete disaster. Where should we even begin? Our entire journey was plagued by gaslighting, inconsistent communication, unprofessionalism, deception, fear tactics, and numerous other problems. As if that weren't enough, after our wedding, my cousin posted an honest review on Google (because, well, it's 2023, and word of mouth carries significant weight). Shockingly, during my honeymoon, the owner had the audacity to email me and issue threats, attempting to manipulate me into pressuring my cousin to remove her truthful review of her own experience. This blatant display of intimidation and fear tactics not only demonstrates highly unethical behavior but also violates the Consumer Review Fairness Act (CRFA) established by the Federal Trade Commission (FTC). Furthermore, they also resorted to threatening another couple who recently got married at the venue, warning them about their negative reviews. These experiences compelled me to share my own review, although I am limited by the constraints of review platforms. I have much more to express (four pages' worth), but unfortunately, the platform restricts me. However, if you are interested in hearing further details about my personal experience, please don't hesitate to reach out to me. Rest assured, we refuse to be intimidated into removing our posts, as we are protected by the law. My name is Tiffany Fontaine, and I encourage you to verify my credibility. It is disheartening to witness their desperate attempts to tarnish my character. This venue should be avoided for your wedding, especially when the management team is so insecure about negative reviews. It now becomes clear why they have absolutely no recent reviews. A business that attacks its own customers and guests instead of making positive efforts to improve tells you everything you need to know.
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