My husband and I are so pleased with the quality of dedicated customer service provided to us from the first meeting to the unforgettable day of our wedding. Truly, the responsiveness, professionalism and overall care of the staff whomever we dealt with, was bar none. I especially appreciated the call from Kait, the Senior Event Manager, days prior to our ceremony to finalize details to ensure the timeline was correct and we had not forgotten anything, allowing our ceremony to be seamless and as beautiful as it was. We are grateful.
University of Maryland Memorial Chapel's reply:
Hi Sharon!
We are delighted to hear about your experience with the Memorial Chapel. Thank you for letting us be apart of your special day!
Jonathan A. Married on 04/01/2023
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Beautiful venue
The chapel was beautiful. We even opted not to decorate and let the building shine. It had plenty of seating. The staff are super friendly and helpful.
A. Vines Married on 03/11/2023
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My experience from start to finish was seamless.
The entire Chapel staff was extremely helpful from answering countless questions via phone and email to ensuring that my big day went off without a hitch. They were all so professional and pleasant to work with. I would highly recommend using the Chapel to anyone.
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Mari M. Married on 11/12/2022
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Heavenly Location to Celebrate our Wedding
The University of Maryland Memorial Chapel team offered a stress-free, courteous and personalized reservation process. The staff is extremely well organized, knowledgeable and helpful, and they will go out of their way to provide detailed information on every aspect of the wedding, from the point of the venue reservation to the point of the execution of the ceremony. They patiently and thoroughly answered all our questions throughout the entire process and provided outstanding assistance and support. We couldn't have chosen a more perfect location to hold our wedding, and the UMD Memorial Chapel staff played a big role in this.
Tomika B. Married on 10/01/2022
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Great Wedding Day!
My experience at the Memorial Chapel was excellent. The staff, made my wedding extremely memorable. They are patient, kind and accommodating. They were there to answer any questions, any time of the day and night! I knew I was in great hands from day one! The Chapel manager and the three ladies there to assist me are super professional and knowledgeable. You can tell that they love their jobs because they make it super easy for the bride and groom to have the best day of their life. And how could I forget to mention the beauty of the Chapel - both sides, the Main and the Garden. Either space doesn't need much decorating, it's beauty speaks for itself. I highly recommend having your wedding at the Memorial Chapel.
Rikki Married on 08/06/2022
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Absolutely Amazing
Exceeded all our expectations!
Ishmail A. Married on 07/02/2022
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Mr and Mrs Sesay we thank you guys
It's a beautiful place to do a wedding 💒 we love it thanks to everyone at memorial Chapel
Chrissy Married on 06/18/2022
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Amazing Venue and Experience!
The Chapel at UMD was the most fabulous ceremony space for our wedding. The space itself is absolutely beautiful, however, what made our experience was the team we had at the chapel. We worked with Denise, Salem and Kailey. They were super responsive and Denise specifically, helped us sort out a huge issue we had a few weeks before the wedding, and completely saved the day! Everyone at the chapel was absolutely incredible, and helped us every step of the way and on the wedding day. They were so kind, helpful and calming. The experience was absolutely incredible and I would recommend this venue to anyone!
Gretchen S. Married on 04/07/2022
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COVID-19 - Socially Distance Wedding
Planning a wedding during a global pandemic was very stressful. However, Mel Coles, Event Sales, and Office Assistant, UMD Memorial Chapel, helped make our wedding day memorable for my husband and me.
From our first phone conversation, she was honest regarding the university's COVID-19 guidelines and kept me posted as she and Denise Lorraine McHugh worked behind the scenes to get our date approved. Mel recommended vendors and was very hands-on throughout the entire planning process. On the day of the wedding, she went above and beyond to make sure my day was perfect. From rolling out my aisle runner, making sure I had the right music, to ensuring my 20 guests felt welcomed and safe, Mel was terrific. Her attention to detail was also a bonus.
If you are looking for a beautiful venue with impeccable customer service, I highly recommend the UMD Memorial Chapel to host your wedding.
Mike K. Married on 03/26/2022
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Great Wedding Venue
My bride and I had a wonderful experience with the Memorial Chapel as a whole. The venue was stunning and beautiful and fit our needs completely. The staff was patient and very accomodating towards our wedding party.
Nchandeh T. Married on 03/19/2022
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Excellent customer service
The staff at the Memorial Chapel were exceptional. Everyone was very attentive and went above and beyond to make my day very special. Denise was so warm and welcoming! I would definitely recommend to other brides!
Vanessa C. Married on 01/08/2022
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Amazing Service and Attention to Detail
Our wedding ceremony was so incredibly beautiful and went so well. There were no trouble at all. The staff at the UMD chapel were so helpful and nice. They always responded to my emails and questions I had. They also kept up to date with me and checked in periodically before the wedding.
Fiona R. Married on 08/14/2021
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Incredible
We loved having our ceremony at the Memorial Chapel. Both of us went to UMD, so it was a special place for us. They were quick to answer any questions we had and were very helpful throughout the entire process. Mel was so friendly and wonderful to work with. She really helped make planning the day easy. I would definitely recommend having your wedding here!
K Married on 05/15/2021
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Simply the best!
As Terps, we were so lucky to be married in Memorial Chapel! The space is stunning and the space and gardens do not need much in terms of decor. We worked with Mel, and she is hands down the best thing that happened to us! She was professional, prompt, caring, communicative, and knowledgeable. Mel checked in with us every step of the way, made recommendations, and truly worked to make our day one to remember. You won't be disappointed!
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Eurydice Married on 04/03/2021
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The absolute best!
We decided to have a small wedding and I couldn’t have picked a better venue. Mel was the best and I don’t know if everything would have gone a smooth as it did without her!
Annessa T. Married on 03/16/2021
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My wedding was very last minute but Mel from UMD Memorial Chapel was HEAVEN SENT! She was helpful from the instant she answered the phone. She made
My wedding was very last minute but Mel from UMD Memorial Chapel was HEAVEN SENT! She was helpful from the instant she answered the phone. She made my wedding stress free and memorable! Mel exceeded all expectations of customer service. Thank you is not enough!!!
Bee Married on 11/14/2020
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Amazing Venue!
Working with Mel, Grace and Raquel was a pleasure! They were attuned to all of our needs. They were very helpful even before the wedding day! I hope to work with them again! P.S. the chapel is beautiful and the pictures came out beautifully! Thank you for everything!! ❤️
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Kimberly W. Married on 10/17/2020
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Amazing Venue!
I LOVE this church, it’s gorgeous and needs little to no decorations. Mel helped through the whole process and she’s the best. I definitely recommend this venue and staff because they were all so helpful and friendly.
Rhona M. Married on 10/10/2020
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Great Experience
My husband and I utilized the main chapel and we could not have been any happier. The venue itself is beautiful and can accommodate very large groups. Unfortunately, due to COVID, we were limited to only 40 guest. However, the venue went out of their way to ensure that guests felt welcomed, while still following proper COVID procedures. All of the coordinators that we worked with prior to the wedding and during the day of were fantastic. They made sure that everything went as smoothly as possible, and as a type A kind of bride, I was extremely impressed. All in all, I would definitely recommend this venue to other couples!
Gabbi Married on 08/16/2020
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Covid 19 Socially Distance Wedding. Great Great Service!
(Photos by raphaelevans.com and designs by genuinexpressions.com)
Mel and Denise were so great at making sure we had the best wedding experience even during Covid. We had our wedding Aug. 2020 and it was still very beautiful and came out better then I could have planned. Originally we weren't sure if it would be better to cancel and wait it out but I am so glad we didn't! We kept our date, still had a great wedding at the best venue and was able to start our forever! ❤️
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Shannon B. Married on 08/07/2020
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Great Team to work with
We had a great wedding at UMD Memorial Chapel! I planned the entire wedding from Texas and Denise and Mel were great with communication via email and phone leading up to the wedding. They were also great to work with for changes due to COVID. We are so glad we chose this location for our wedding!
Shavonne Married on 05/16/2020
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Wedding ceremony
Overall everything was good. There was just one issue. Other than that I would recommend this venue for a ceremony.
Kendra Married on 01/04/2020
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Everything came out perfect!
The chapel staff was very flexible, very responsive, and helpful throughout the whole process. Mel. was absolutely amazing and making sure everything came out perfect on my wedding day. She definitely went over and above and I couldn't have been happier. Thank you so much! I would definitely recommend.
Alyssa Married on 07/20/2019
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Wonderful experience!
The Chapel made our wedding planning experience so easy and convenient. Mel and Caralyn were fantastic and we recommend them and the chapel to any Terp alumni for their wedding. We loved every minute.
