McLain's Bakery Reviews
Reviews
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Quality of service 4.8 out of 5 rating4.8
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Average response time 4.7 out of 5 rating4.7
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Professionalism 4.8 out of 5 rating4.8
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Value 4.8 out of 5 rating4.8
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Flexibility 4.8 out of 5 rating4.8
Awards
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Featured
Brianna Sent on 12/20/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Would Thou Like to Live Deliciously?
We had our cake tasting with Grace and we really enjoyed the pairings we tried. We had a weirdly specific request for a cake frosted like a Black and White Cookie. We went with a small three tiered Vanilla funfetti cake, with espresso filling, and buttercream frosting (half vanilla half chocolate). It was SO. GOOD. Lots of guests were complimenting how great it was. McLains also provides a free 1 year anniversary cake so we got to enjoy our leftover cake.McLain's Bakery's reply:
Brianna, thanks for the kind words! SO glad to hear that your guests loved the cake. This was definitely a fun one for us to create. We look forward to seeing you again soon, and congratulations!! -
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Annamarie Sent on 08/17/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect Cake and Seamless Experience with McLain's Bakery
We ordered a two-tiered almond cake with strawberry filling and a beautiful bark design from McLain’s Bakery for our wedding, and it was absolutely perfect! The cake was not only stunning to look at but tasted amazing—our guests couldn’t stop raving about it.
The tasting experience was also fantastic. From the moment we walked into McLain’s, we felt welcomed and well taken care of. They took the time to understand our vision and offered great suggestions that made our cake even more special. The communication throughout the process was seamless; they kept us informed and were always quick to respond to any questions we had.
McLain’s Bakery truly exceeded our expectations, and we couldn’t have been happier with the final result. If you’re looking for a bakery that delivers on both taste and design, McLain’s is the place to go!McLain's Bakery's reply:
Hi Annamarie! Thank you so much for providing feedback, we really appreciate it! So happy to know that you had a wonderful experience. We'll see you again soon :) -
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Hadley Sent on 07/11/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best Cake Ever!!!
McLain's is the best! We loved our tasting there and knew our cake for our wedding would be amazing. And it was! They helped our vision come to life perfectly, and it tasted delicious. We had so many compliments on the cake, and we are so glad we chose McLain's for our special day!!!McLain's Bakery's reply:
Hadley, thank you so much for your kind words. We're so glad to hear that the cake was enjoyed. Congratulations! -
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Jordan Sent on 11/23/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
So so good!!
Best cake I have ever had!! Every flavor was to die for. Our guests loved the mini desserts as well!McLain's Bakery's reply:
Hi Jordan! We are so happy that you enjoyed your cake and desserts from McLain's! Thank you for your kind words. Reviews like this make our day! :)
Congratulations! Wishing you many years of happiness! -
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Andrea Sent on 02/18/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing experience!
We had an amazing experience with McLain's. Planning a wedding out of state can be difficult, but they were so accommodating. Everything from the cake tasting to reception was effortless. We wanted mini cheesecakes in addition to a traditional wedding cake and they made it happen. The cake was delicious and people could not get enough of it. Would choose McLain's again in a heartbeat!! -
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Austin Sent on 06/29/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful Cake!
My wife and I had our wedding at the end of May 2021 with McLain’s Bakery providing cupcakes and cake at the reception. We had a tall 6” passionfruit cake with buttercream frosting to cut and share with family while also providing three different mini-cupcake options for guests. We already loved McLain’s other bakery products, so it was no surprise that their cupcakes and cake were beautiful and delicious. We initially became intrerested during the early days of COVID, so we ended up doing a take-home tasting, but it was super fun. We went back for our in-person consultation later and felt so at-ease to have such a beloved local establishment handle one of the most iconic pieces of the wedding. The cakes were delivered in a timely manner and the quality was beyond reproach. Another perk is that you get a free anniversary cake after your first year; no more eating freezer-burned cake! I would highly recommend McLain’s for any occasion. -
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Anna Sent on 01/09/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Cake for all!
McLain's has got it going on! They were extremely responsive when inquiring about their cakes and the tasting was seamless. When the day arrived, the cake was delicious, coming from someone who doesn't love cake! The team decorated it exactly how I envisioned which was a bonus. I HIGHLY recommend McLain's to all brides. -
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Samantha Sent on 11/12/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect wedding cake!
We knew from the beginning that we wanted McLain’s to make our cake and other treats! Working with them was so easy! The cake turned out amazing as did the French Macarons! Thank you so much!! -
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Claire Sent on 11/06/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing baker to go with
Their prices are stunningly low... which made me nervous about the quality. At the free tasting I tried the vanilla, almond, pumpkin, and red velvet. I loved them ALL. I ended up choosing the red velvet which I personally prefer with a cream cheese frosting (which I let the lady know) and they immediately offered me a sample of the cream cheese frosting (also delicious). They were extremely patient with me tasting and choosing and were flexible to ensure I got the exact cake I wanted. Couldn't be more pleased with this baker. -
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Kiley Sent on 09/17/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect Wedding Cake
Our 3-tier wedding cake was absolutely perfect! We will definitely be using McLain's Bakery for future events :) -
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Samantha Sent on 09/04/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Understanding and Mouth-Watering
McLain's was willing to listen to my requests and fulfilled every vision I had for my wedding cake. They were understanding when we went back and forth about a groom's cake and eventually landed on a great design. They were fun and easy to work with. I still have guests reaching out to me to ask where we got the cake from. Many family member and friends soon went to McLain's for their own events. -
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Andra Sent on 08/30/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Service!
They were responsive to all my emails, which was so helpful since I was planning my wedding from another state. They quickly arranged for a mini taste-test when my husband was in town, which was so helpful. It all tasted wonderful, and it was exactly what I wanted. -
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Hannah Sent on 08/22/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful and Delicious
We truly enjoyed our wedding cake made by McLain's. We felt so special to have such a beautiful cake and then it was just so yummy that made it that much better. We would totally recommend them to other couples or just people looking for a yummy bakery spot! -
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Lee A. Sent on 08/22/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
delicious and affordable
We ordered a vanilla sheet cake for our guests and a small strawberry cake for us and it was delicious and affordable. Our cake tasting was super fun. Would recommend McLain's to anyone no matter your budget! -
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Rosie Sent on 08/22/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Wedding Cakes
Amazing service, and the cakes were perfect! Price point was much lower than many other places without sacrificing service or taste. -
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Jessica Sent on 08/20/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding Cake (and stand)
McLain’s was great to work with! They were always quick to respond to any questions, and their experience with weddings gave my husband and I great peace of mind. They had every detail covered and our guests loved the cake! -
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Megan Sent on 08/19/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Loved our McLain's Cake!
What can we say? Our McLain's wedding cake was beautiful and delicious! Megan was great to work with during our tasting and leading up to the wedding! We received so many compliments on how great our wedding cake was! Would fully recommend using McLain's! -
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Megan Sent on 02/07/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Delicious, Local Bakery
We absolutely loved working with McLain's on our wedding cake. The cake is delicious and the team is so flexible and easy to work with. We opted for a one tier cutting cake and sheet cakes for our guests. Our cutting cake was the exact semi-naked design we talked about with beautiful flowers. The guests loved the option of chocolate or white cake. Would highly recommend working with McLain's for your wedding desserts! -
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Ann Sent on 06/10/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
For my daughter’s recent wedding, we did a lot of research on bakeries in the Kansas City area, narrowed it down to a few highly rated options, bought small cakes in the bride's and groom’s preferred flavors (vanilla and strawberry) from each bakery, and had a group tasting with 10 family members. McLain’s was the unanimous choice. The cakes and frosting were just outstanding. We couldn’t wait to eat McLain’s cake again at the wedding, and it was a huge hit with our 200 guests, too (glad I ordered a lot of extra servings). The design was simple and elegant, made even more beautiful with a spray of fresh flowers. And I felt the price was very reasonable for the quality and quantity. I strongly recommend putting McLain’s on your list of bakeries to consider for your wedding. -
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Casey Sent on 10/29/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Megan and team at McLains make picking out a wedding cake about as easy as you could want! I showed her several pictures and she offered ideas, especially how to maximize the cake while staying within our budget. She gave us a tasting box with a couple extra flavors to make sure we got the perfect combo! They are professional, prompt in addressing questions, and well, not to mention create delicious tasting cakes that look amazing! -
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Carleigh Sent on 02/28/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We ordered cupcakes for our wedding. My mother was in charge of this and I did not even taste the cupcakes before the wedding. I will say that my mom made the perfect choice. They were some of the best cupcakes I have ever had. They even had glitter on them! I thought that they did a great job of taking into account the colors of our wedding and the style. If anyone is wanting cupcakes for their wedding I would definitely get them from McLain's. -
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Ashley Sent on 08/15/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
amazing, perfect, delicious, beautiful. LOVE LOVE LOVE -
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Laura Sent on 10/04/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I met with six vendors for wedding cakes, and I am so happy I chose to go with McLain's Bakery! The value for the quality of my wedding cake could not be beat! McLain's Bakery tries to bake their wedding cakes the night before the event and decorate the morning of the event to ensure the freshest cake possible. I loved this about them! They included fillings free of charge and delivered a picture perfect cake for my reception. I highly recommend McLain's! -
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Theresa Sent on 06/18/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The cake was the best I've had that I can recall. Soooo moist. Just the right amount of frosting v. cake.
As, MOB, it was a pleasure working with McLain's. We did a tasting at the bakery. We tried white, chocolate with a mousse center, red velvet and strawberry with a strawberry filling. I'm not a chocolate cake fan and quickly changed my mind. It was hard to decide and chose chocolate , white and strawberry.
This cake was so good there was not tasting any other cakes. Thank you
to McLains for the best cake around. Servings were for 100. Cost was about $350 including delivery.
Frosting was butter creme and yummy.
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Anne Sent on 07/17/20234.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We loved our cake
Only positive things to say- flavor were delightful and easy team to work with. Cake was devoured fast! We even asked for our dog to be part of the design and the baker beautifully crafted her out of fondant to look like she was peaking out the middle tier.McLain's Bakery's reply:
Hi Anne!
We're so happy that you had such a good experience! We look forward to providing you with your anniversary cake! :)
Congratulations!
McLain's Cake Team -
Quality of service
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Emily Sent on 01/15/20204.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing cakes!
Everything was so great and the cakes were delicious! Would definitely recommend to a friend! -
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Libbie Sent on 01/08/20204.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Delicious Cake!
McLain's provided us with a small tiered cake and several sheet cakes. I highly recommend the passionfruit. It was different and so delicious. We received several compliments from guests on the cake. The prices were reasonable as well. And you don't have to save the top tier because they will provide you with a free top tier on your anniversary! -
Quality of service
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Mike Sent on 10/28/20194.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Delicious cake and easy to work with
We do not live in the area so we had to coordinate our cake order over the phone and it was such an easy process. They worked with us to help make our vision a reality and the cake was delicious! -
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Shelby Sent on 10/19/20194.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Experience!
McClain's made our wedding reception great! The cakes were beautiful and delicious and they weren't outrageously expensive like so many of the other places we looked. Would absolutely reccomend! -
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Christina Sent on 08/26/20094.8 out of 5 rating4.8
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 4.5 out of 5 rating4.5
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
McClain's Bakery created a simple, beautiful cake for our wedding. It was delicous. I recommend them. -
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Christina Sent on 08/25/20094.8 out of 5 rating4.8
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
McClain's was great to work with. They were very open to ideas and flexible about what they could do. They worked with our budget. The cake was delicious. -
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Abigail Sent on 06/11/20244.6 out of 5 rating4.6-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great cake, great service!
We loved everything from tasting day to wedding day with McLain's! They made our tasting so special and were easy to coordinate with initially. There was some challenge with communication over the holiday, as a phone conversation was not followed up on properly. However, that was all totally sorted out! I would recommend email with them as primary means of communication. They were so great to work with once the kinks were worked out and even offered a discount due to the miscommunication! The cake was fantastic and the pricing was way less expensive than all other cake shops I looked for initially! We are so happy with our cake decision and have recommended McLain's to many of our friends!!McLain's Bakery's reply:
Hi Abigail!
Thanks for your kind words! We're glad you were happy with your order!
Wishing you all the best,
McLain's Cakery Team -
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Austin Sent on 08/07/20194.6 out of 5 rating4.6-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Best cake in town!
A couple of years ago, I attended a friend's wedding in which their cake was from Mclain's Bakery and it was such a delicious cake that last year when my wife and I got engaged, Mclain's was the first place we contacted! Megan (the bakery manager) was super sweet and incredibly helpful and was wonderful with her communication and the cake tasting was really awesome and no pressure at all. She and her team executed our vision for our cake to perfection!! As long as I am in Kansas City, I will recommend EVERYONE get their cake from Mclain's!!! -
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Morgan Sent on 11/10/20154.5 out of 5 rating4.5
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 3.5 out of 5 rating3.5
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Flexibility 5 out of 5 rating5.0
Our wedding cake was beautiful, and looked exactly how I wanted it to. It also tasted delicious. We had four flavors (almond, pumpkin, apple spice and butter pecan) and got so many compliments on the various flavors. My only complaint is that our cake was definitely leaning, and there was some concern that it would topple over before we had a chance to eat it. It didn't, but it caused some added stress that was unnecessary. Also, where they placed it on the table wasn't centered, but we were afraid to move it for fear it would fall over. -
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Caroline Sent on 09/07/20194.2 out of 5 rating4.2
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Quality of service 5 out of 5 rating5.0
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Average response time 3 out of 5 rating3.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Delicious dessert bar
We decided to go with an array of desserts for our wedding, instead of a traditional cake. I was absolutely thrilled with the cake bites that McLain's Bakery provided, they were so delicious I kept a bunch and ate them for weeks afterward! I felt that we received fair price for what they provided, although they unfortunately do not provide any setup and delivery is extra. I was also trading emails with them for weeks, as their responses were not extremely clear and could have been more professional. With that said, I'd still recommend anyone looking for wedding desserts to check them out, as our guests loved the taste and the desserts were made exactly as described. -
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Jackie Sent on 06/19/20180.8 out of 5 rating0.8-
Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 0.5 out of 5 rating0.5
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Value 1 out of 5 rating1.0
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Flexibility 0.5 out of 5 rating0.5
We started contacting this vendor a year in advance to avoid the rush. We reached out to this vendor and tried to get a consultation/cake tasting for our wedding next year which is considered as one of the busiest months. She refused and said we have to wait to book a consultation as it is over a year away and there are a lot of things that can and will change in that amount of time. She doesn't have email etiquette and is very poor in communicating. There was a small miscommunication that was handled very poorly. Rather than talking through the matter logically, she resorted to rude, unprofessional and back and forth communication that helped no one. The emails weren't even addressed to us. -
Quality of service
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