Max Bridal NY Reviews

60 | Syosset, NY
See photos, pricing and details

60 Reviews for Max Bridal NY

Recommended by 96%

60
WeddingWire Couples' Choice Awards 2019 Winner
WeddingWire Couples' Choice Awards 2018 Winner
WeddingWire Couples' Choice Awards 2017 Winner
WeddingWire Couples' Choice Awards 2016 Winner

4.8 out of 5.0
  • Quality of service 4.8
  • Professionalism 4.8
  • Flexibility 4.8
  • Value 4.8
  • Average response time 4.8

5 User photos

Max Bridal NY 1
Max Bridal NY 2
Max Bridal NY 3
Max Bridal NY 4
Max Bridal NY 5
Sort by:
  • A

    Alexa · Getting married on 10/13/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I had such a great experience at Max Bridal - especially because of Julie; she was amazing! Max Bridal was my first appointment/ first time ever trying on a dress and I couldn't have asked for a better experience. I had a pretty large group of people and everyone had a lot of opinions, but Julie kept reminding me that it's my day and to focus on what I think - thank goodness she was there! I ended up trying on 11 dresses at Max Bridal, kept going back to the second dress I tried on - I had a feeling that was the one, it was beyond perfect. I ended up leaving to go to an appointment at Bridal Reflections - tried on 7 dresses there but kept comparing everything to that second dress I tried on at Max Bridal. I ended up going back to Max Bridal, put on the second dress again and SAID YES TO THE DRESS! I'm obsessed with my dress, couldn't be happier - I cannot wait for my fiance to see me in it! Thank you Max Bridal and Julie for an overall amazing experience. I would recommend everyone go there to find the perfect wedding dress!

    Sent on 11/09/2018

    Max Bridal NY's reply:

    You were so great as well, and I was happy to be a part of your Journey to finding your Perfect dress!!!
  • M

    Melody · Getting married on 09/29/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I can't say enough about Max Bridal and Julie and Rachel (It was her first day!) that helped me. The salon is so beautiful and even has private rooms for your friends and family to sit in while you change. I had been to 4 bridal salons at that point and probably tried on 20 dresses and was starting to feel like I was never going to get that "feeling" when putting on a dress. Although the dress I wound up picking was the first I tried on that day, they still accommodated me and had me try on a few others to be sure. She asked me about my wedding day and looked at pictures of my venue to make sure she understood the vibe I was going for. When I put the first dress back on I knew I had that feeling and Julie asked me enough questions to know I was ready to pick! She even had my sister get ready with her camera to capture the moment of me saying yes to the dress which helped me save a memory I will never forget! Not only are their dresses absolutely beautiful but also affordable to the average bride which is so important when budgeting for a wedding. I'm really grateful for the experience they gave me and that I found Max Bridal and my dream dress!!

    Sent on 11/09/2018

    Max Bridal NY's reply:

    Thank you so much for the lovely things you wrote! Rachel and I had so much fun helping you find your Gown. I can't wait to see you in it!!!
  • C

    Courtney · Getting married on 09/21/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    AMAZING! Highly Recommend to all Brides!

    I went to Max Bridal for the first time dress shopping and I found the dress of my dreams. My bridal consultant Alana was so helpful and sweet! She picked out my dress and my sister and maid of honor knew the dress was the one!

    Sent on 02/05/2019
    Max Bridal NY 6

    Max Bridal NY's reply:

    Courtney! You and your family were an ABSOLUTE pleasure to work with! I'm in love with your dress just as much as you are and I can't wait to see pictures of your special day. Thank you for being so great to work with!
  • K

    Kerri · Getting married on 09/13/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Great experience everyone was very helpful

    Great experience everyone was very helpful

    Sent on 03/17/2019

    Max Bridal NY's reply:

    Thank you, Kerri! You were a pleasure to work with. We are happy that we were able to help you say yes to the dress and that you enjoyed your experience with us.
  • J

    Jillian · Getting married on 08/09/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    You definitely need to go check out max bridal

    Max Bridal was amazing! The staff is wonderful especially Alana. They know their inventory, listen to you, and really know how to make you feel special. The new location is decorated so nicely. It’s so cute and you have your own space with your guests you bring with you. 5 stars!!

    Sent on 02/05/2019

    Max Bridal NY's reply:

    Jillian, I had such a great time working with you and your family. Thank you for being an amazing bride!
  • L

    lisa · Getting married on 07/06/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Our experience was the best ever after visiting five other shops. Alene was super with all the research she did for me, as we wanted to order a dress they didn't carry. Julie was so fun and warm when she helped us to select other dresses to try on. They are normal, courteous warm and lovely people. I would highly recommend this shop for all your bridal needs.

    Sent on 11/09/2018

    Max Bridal NY's reply:

    Thank you for being so kind Lisa! It was a pleasure helping you!!! Im so glad you found the dress of your dreams!
  • L

    lisa · Getting married on 07/06/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    They were terrific from start to finish! Aline did some research for us prior to arriving to see if she could find the brides favorite dress. She did and she followed through answering all my questions! When we met it was a connection from the beginning. Julie our saleswomen couldn't have been kinder or more patient. We had come from not such a wonderful experience in NYC so this was heartwarming, as it should be during this time. Even the sales rep of the dress company she loved was there and she was like a breath of sunshine as well. We will forever be grateful we decided to go to Max Bridal. Thanks ladies

  • R

    Raquel · Getting married on 06/22/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I randomly walked into Max Bridal their first day at the new Syosset Location. They were incredibly welcoming and accommodating, setting up an appointment for me just later that day. I was lucky enough to have Julie help me, even though everyone seemed wonderful. I never felt pressured to try something on, just because she made a potential recommendation, and felt she truly listened to what I wanted and more importantly what I did NOT want! She had no problem taking a dress off of a mannequin in the store window that I fell in love with. Turns out this was the one (and came in under budget!!) Personally, I enjoy a more intimate, boutique setting and Max Bridal was exactly that. I felt comfortable and at ease throughout such an exciting and sometimes overwhelming process. The name board they created outside my dressing room was a bonus and personal touch, along with the delicious complimentary pastries they had for their guests. Thank you Julie and Max Bridal for an incredible experience - I couldn't imagine it any other way and am looking forward to coming back for the arrival of my dress and fittings!

    Sent on 11/09/2018

    Max Bridal NY's reply:

    Raquel, It was such a pleasure helping you and your family! Your mom and sisters are all so close and it was such a good experience for all of us! i can't wait to see you in your dress!
  • K

    Kathleen · Getting married on 05/25/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Where I Said Yes

    Max Bridal was my second to last attempt after visiting numerous bridal shops. By that point, I already tried on more than two dozen gowns and I was quite sure of what I wanted and didn't want. When I first arrived, the front desk staff were quite friendly and accommodating, as I was running a few minutes late. I was working with Julie, who made sure my guests and I were comfortable. I fell in love with two dresses. I couldn't decide so I decided to sleep on it. I made another appointment for the next day. I knew I would end up getting a dress there, I just couldn't decide which one! In fact, I cancelled my next appointment, as I was sure my journey was at an end. The very next day, I tried the two dresses again, and finally made a choice. I said yes to the dress! Thanks to Julie and the kind staff at Max Bridal.

  • L

    Lauren Beaudoin · Getting married on 05/24/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Great experience!

    Max Bridal is the best! All of the workers are so helpful. I had three appointments here to try on dresses and at each one the workers were so patient. Hands down best dress shopping experience. I am so happy I was able to say YES at Max Bridal.

    Sent on 02/05/2019

    Max Bridal NY's reply:

    Thank you so much for your sweet words, Lauren! We're so happy we were able to make your wedding dress shopping experience fun and easy. We can't wait to see what a beautiful bride you'll be on your big day!
  • S

    Samantha · Married on 12/22/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Overall great service, attention to detail and the girls are very friendly. If you want to shop for your dress without pushy sales people, I highly recommend Max Bridal

    Sent on 11/09/2018

    Max Bridal NY's reply:

    Thank you so much, Samantha! We loved working with you and we're glad that you had a great experience!
  • J

    Jackie · Married on 12/01/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Best Dress Shop!

    I found my dress for my 12/1/18 wedding at Max Bridal. I went to many different shops and Max was by far the best - every dress they brought me was beautiful and I had so many options to choose from! They actually suggested for me a different style than what I had originally planned on and I loved it and ended up in that style! The team there is amazing to work with - the level of client service is exceptional. Their new store in Syosset is gorgeous too! I had my alternations done there too by Ines who is affiliated with them and she was just so amazing to work with. My dress had some complicated alternations and required a lot of appointments and Ines was just so patient and hard working and helped make me comfortable and be assured that everything would be perfect for the wedding. I've recommended friends to Max and I'll continue to do so. You would be doing yourself a disservice to go dress shopping in Long Island and not make a stop at Max Bridal.

    Sent on 02/05/2019

    Max Bridal NY's reply:

    Jackie, Thank you for your kind words, you were a pleasure to work with. We are so happy that everything turned out amazing and can not wait to see pictures. Wishing you a lifetime of happiness!!!
  • M

    Mallorie · Married on 10/27/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Love Max Bridal!

    I got married in October and purchased my dress from Max Bridal. My entire experience with them was amazing, from start to finish. Amanda was my consultant and she was so sweet, patient, and helpful! Ines was my seamstress and she was incredible.! She was so professional, talented, and listened to everything that I said during the process. Overall, the entire staff at Max Bridal are incredibly helpful and caring. Every time I walked into the store, I was greeted so warmly. They are the best and I couldn’t recommend them enough.  My dress looked perfect on my wedding day, and I am so thankful for everyone at Max Bridal, for helping to make my wedding day perfect!

    Sent on 02/05/2019

    Max Bridal NY's reply:

    It was such a pleasure working with you & your family, Mallorie! We're so glad to hear that your wedding day was perfect - you are such a beautiful bride! Wishing you and your husband the very best in your new journey together :) xo Amanda
  • A

    Allison · Married on 10/19/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I was absolutely thrilled with the friendly and outgoing staff. They are so accommodating and made being able to surprise a friend of mine possible. Seriously, these are the most helpful staff I have ever encountered!

    Sent on 01/23/2015

    Max Bridal NY's reply:

    Thank you, Allison! We're more than happy to help :)

    Best of luck with the surprise!
  • M

    Marie · Married on 10/06/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Nothing but amazing things to say about Aileen and her team. Beyond helpful, considerate, professional, and most of all caring. Loved my experience at this shop and will recommend to anyone I know. You can get a dress anywhere but you can't get this type of service anywhere else.

    Max Bridal NY 7
  • L

    Lauren · Married on 08/18/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I had my perfect say yes to the dress moment at Max Bridal. The dress selection at Max is just beautiful. They only take one appointment at a time so you are the only one trying on dresses. Seon was my bridal consultant. She was so patient and supportive. You can tell she truly loves what she does. Seon pulled dresses that fit everything I described, and she knew exactly what would look perfect on me. It was a great experience. I am so happy that I got my dress from Max Bridal.

    Sent on 02/10/2018

    Max Bridal NY's reply:

    Hi Lauren,

    You and your family were wonderful to work with and I'm glad we tried on the last dress which you fell in love with. It was a fun appointment for me as well and happy to hear you had a great experience with us. Thank you so much for this beautiful review and see you soon when your dress arrives. Congratulations!! <3 Seon
  • K

    Katie · Married on 08/18/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I recently bought my wedding dress from Max Bridal and it was the best experience. Right from the start my consultant, Amanda, understood that I didn’t want a traditional dress and helped me find the perfect Jim Hjelm. Aileen, the manager always greeted me and my mom during every appointment and chatted with us about the wedding. Ines, the seamstress I worked with was amazing! She helped transform my dress from a strapless dress to one with a sheer high neckline using the extra lace from my dress. Everyone at Max Bridal is so wonderful, that my mom and grandmother got their dresses there too, and I would recommend them to anyone looking for a wedding dress!

    Sent on 11/15/2018

    Max Bridal NY's reply:

    We love you, Katie! I had such a great time working with you & your family, and I'm so glad we found the perfect wedding gown together. You were such a beautiful bride & I'm wishing you & Dani the very best. I hope your big day was everything you dreamed it would be and more!! Congratulations! :) xo Amanda
  • R

    Rachel · Married on 05/27/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Wow. I had the most incredible experience at Max Bridal due to the amazing Celia. I was very nervous to go wedding dress shopping (wedding dress nightmares, anyone?) Max Bridal was the 2nd store that I visited. It is small, but in the best way. It is intimate and you are the only bride trying on dresses, so all of the attention is on you! You get a completely personalized experience. I pulled a few gowns and Celia pulled some as well. The first few dresses I tried on were gorgeous, but not quite what I was looking for. I tried on the third dress and it was a STUNNER. As soon as I put it on, Celia’s reaction was amazing. Her excitement and enthusiasm added so much fun to the appointment, and really made ME more excited about the dress. What hit me the most is that Celia was so genuine throughout. I did not feel like she was a salesperson trying to just sell me a dress. She was so invested in helping me feel beautiful and find the right dress, and when I had it on she helped me celebrate! I was so touched when she actually cried along with my mom and sister. It really shows how invested she becomes in the appointments. She was super professional but at the same time was warm, funny, and energetic. It felt like having another family member there by the end of the appointment. I do not often write reviews, but I feel so strongly about how instrumental Celia was in the overall dress-shopping experience that I had to. Please go to Max Bridal and if you can ask for her assistance.

    Sent on 02/26/2017

    Max Bridal NY's reply:

    Dearest Rachael you guys made my weekend! How could I not love my job when I get to meet and work with such lovely women such as yourself. Your mom and sister were amazing and I felt such a connection to you all. I TRULY cannot get over how perfect your choice was. It looks like it was designed for YOU. I thank you for your kind words, they mean so much to me! I look forward to seeing you when you pick up your dress, but more than that, at alterations because that will mean your wedding date is close! -Celia-
  • M

    Marissa · Married on 05/19/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I think Max Bridal was the 8th or 9th store I visited... I had tried on a lot of dresses but none stood out to me, but I got lucky at Max! Amanda and the whole team were so kind, patient, and helpful, from my first visit until my final pickup two days before the wedding. The only drawback was that it was often difficult to schedule appointments with the seamstress, as there are so many brides and just 2 people doing alterations... but it all worked out in the end! I loved my dress and the whole experience at Max Bridal.

    Sent on 11/15/2018

    Max Bridal NY's reply:

    Congratulations Marissa! I had such a great time working with you & I'm so glad we found the perfect dress together! You were such a gorgeous bride and I hope your wedding day was everything you dreamed it would be and more! Congratulations!! xo Amanda
  • Julianne

    Julianne · Married on 03/09/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Celia was AMAZING in helping me find my dress. She knew exactly what would fit for my body, was extremely kind, and gave great feedback. THANK YOU!

    Sent on 05/17/2017

    Max Bridal NY's reply:

    Thank you Julianne, It was such a pleasure meeting you and your family! Your choice couldn't have been better, you look stunning in your gorgeous gown! Have a wonderful summer! Se you in alterations!
  • A

    Alexandra · Married on 11/12/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    A+ Amazing place to get a Bridal Gown! Great prices and selection! Seon is great to work with! Didn't quite work for my large number of bridesmaids, but for my gown it was spectacular. Wonderful experience. Finding my dress was simple. They asked me what I wanted and I tried on around 5-7 of those and 2 on the outside of my comfort zone which was awesome to experience. I was in love with my dress and didn't want to take it off. My seamstress was a doll. My veil did fall a little funny all day which was quite irritating, but hopefully that won't affect my photos too much.

    Sent on 08/17/2017
    Max Bridal NY 8
    Max Bridal NY 9
    Max Bridal NY 10

    Max Bridal NY's reply:

    Hi Alexandra,

    Thank you for choosing our store where you said Yes! to the dress. We are so happy to hear that you loved shopping and working with us. Best of luck in all of your wedding planning and see you soon for your alteration.

    Your Bridal Consultant,
    Seon
  • D

    Danielle · Married on 10/13/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Amy at Max Bridal was amazing! She helped me find the perfect dress! I bought my dress during a sample sale and saved a ton! Amy was so sweet and really made me feel comfortable. Thank you!

    Sent on 07/16/2016

    Max Bridal NY's reply:

    Thank you so much, Danielle!! It was a pleasure working with you and your family. We're honored to have been able to help you find your dress. Looking forward to seeing you again for bridesmaids and alterations! -Amy
  • J

    jocelyn · Married on 08/19/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    This venue was beyond amazing! I went to other places and they were nothing compared to this! They make you feel like it's all about you and are very helpful finding dresses that you'll love. My dress is beyond gorgeous and extremely fair priced. Celia Camacho was my consultant and was amazing! Super sweet and very prompt when we arrived for our appointment. They have the stage for you to stand on which really shows the full dress and seating for everyone you bring with you. I had the best time!

    Sent on 02/20/2017

    Max Bridal NY's reply:

    Thank you Jocelyn! It was a pleasure to meet and work with you. Thank you for allowing Max Bridal to be part of your special day. Your gown is stunning and you look so beautiful in it! Have a great spring! See you at alterations :-) -Celia-
  • N

    Nicole · Married on 08/04/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Max Bridal was amazing from the time I stepped in the salon to the time I brought my dress home. Highly recommend them!

  • E

    Ericka · Married on 07/22/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Max bridal was amazing! Celia listened to my ideas and matched them to the perfect dresses and details, I could not have asked for a better experience. Seon was able to fit me in the same week I requested an appointment time, and it was the best decision I made. I said YES at Max Bridal and can't wait for my dress to come in!!!!

    Sent on 12/29/2016

    Max Bridal NY's reply:

    Thank you Ericka! Working with you was such a pleasure. You looked amazing in your beautiful gown and you're going to be a stunning bride! Thank you for choosing Max Bridal and I look forward to seeing you at alterations! See you in 2017! :-)

By clicking "Request pricing" I agree to sign up and accept WeddingWire's Terms of Use.

Write a review