Matsumoto Eventos Reviews
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4.5 out of 5 rating
4.5 Very good
4.5 out of 5 rating
8 Reviews
90% recommend it
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Quality of service 4.5 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 4.5 out of 5 rating
Awards
8
+19
User photos
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Featured
Brittney B. Sent on 07/12/20195 out of 5 rating-
Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Absolutely. Amazing.
I can't even begin to describe my experience with Matsumoto Eventos, Samantha in particular. I originally reached out to them about 2 months out from my wedding date at Now Jade Riviera Cancun because I didn't have faith in the team at the resort and was having some major issues in regards to pricing and communication. I initially just made the inquiry to get an idea of whether or not I could save money by bringing in an outside vendor, and was also interested in hiring a day-of planner since the resort had multiple weddings that day. I sent the same email out to several companies, but Matsumoto was one of the first to respond and by-far the most thorough. Literally every single moment of working with M.E. was amazing.
To begin with, their proposal was so impressively personal. They took the little information I sent them and made a presentation based around my colors, themes, and ideas, of which really helped bring my ideas to life. Communication was extremely quick and they answered countless questions with kindness and clarity. There were many occasions that I even gave her some vague idea of what I had in mind, and within days she'd come back with several options and ideas of her own.
In addition, their pricing was amazing for the quality of work I received! Even though the resort charged me almost $1,000 to bring in an outside vendor, they STILL came in so much lower than what I would have been paying, and for better decor! They were able to get flowers that no other vendor said they could, and if not, made suggestions on ones that were similar. They did 90% of the decorating for all of my wedding functions (I provided a few things like chair sashes, name tags, and menus, but that's really about it) and I received so many compliments on how beautiful it was. My step-mother and father literally own a wedding venue and event planning company and couldn't stop raving about how gorgeous my wedding was!
Deciding to work with them was single-handedly the best decision I ever made during this entire process; I'm genuinely positive my wedding would have been a disaster without them. I work in a hotel and have planned or been a part of more weddings than I can count over the span of my career, and yet I left so completely impressed. By the time I reached out to them, I had been dealing unsuccessfully with the resort for months and was beyond stressed, but as soon as M.E. took over my mind was at ease, even from thousands of miles away. I literally had to worry about NOTHING on my wedding day, they handled every single aspect from start to finish. If I had the money to do so, I'd go back to Cancun and plan a celebration every year just to work with them again. Thank you Samantha and the entire team, you made my day more memorable than I could have ever imaged.I can't even begin to describe my experience with Matsumoto Eventos, Samantha in particular. I originally reached out to them about 2 months out from my wedding date at Now Jade Riviera Cancun because I didn't have faith in the team at the resort and was having some major issues in regards to pricing and communication. I initially just made the inquiry to get an idea of whether or not I could save money by bringing in an outside vendor, and was also interested in hiring a day-of planner since the resort had multiple weddings that day. I sent the same email out to several companies, but Matsumoto was one of the first to respond and by-far the most thorough. Literally every single moment of working with M.E. was amazing.
To begin with, their proposal was so impressively personal. They took the little information I sent them and made a presentation based around my colors, themes, and ideas, of which really helped bring my ideas to life. Communication was extremely quick and they answered countless questions with kindness and clarity. There were many occasions that I even gave her some vague idea of what I had in mind, and within days she'd come back with several options and ideas of her own.
In addition, their pricing was amazing for the quality of work I received! Even though the resort charged me almost $1,000 to bring in an outside vendor, they STILL came in so much lower than what I would have been paying, and for better decor! They were able to get flowers that no other vendor said they could, and if not, made suggestions on ones that were similar. They did 90% of the decorating for all of my wedding functions (I provided a few things like chair sashes, name tags, and menus, but that's really about it) and I received so many compliments on how beautiful it was. My step-mother and father literally own a wedding venue and event planning company and couldn't stop raving about how gorgeous my wedding was!
Deciding to work with them was single-handedly the best decision I ever made during this entire process; I'm genuinely positive my wedding would have been a disaster without them. I work in a hotel and have planned or been a part of more weddings than I can count over the span of my career, and yet I left so completely impressed. By the time I reached out to them, I had been dealing unsuccessfully with the resort for months and was beyond stressed, but as soon as M.E. took over my mind was at ease, even from thousands of miles away. I literally had to worry about NOTHING on my wedding day, they handled every single aspect from start to finish. If I had the money to do so, I'd go back to Cancun and plan a celebration every year just to work with them again. Thank you Samantha and the entire team, you made my day more memorable than I could have ever imaged.-
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+17 photos
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Quality of service
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Julian C. Sent on 07/05/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Super flexible team
I need to change a lot of centerpices a few days before my wedding and matsumoto was really helpfull
if you are in an emergency matsumoto is the oneI need to change a lot of centerpices a few days before my wedding and matsumoto was really helpfull
if you are in an emergency matsumoto is the one -
Quality of service
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Marisa T. Sent on 07/05/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
we couldn't be happier
Thank you matsumoto , for making our wedding day even more memorable with your stunning floral arrangements. You truly exceeded our expectations, and we couldn't have asked for a more delightful experience.Thank you matsumoto , for making our wedding day even more memorable with your stunning floral arrangements. You truly exceeded our expectations, and we couldn't have asked for a more delightful experience. -
Quality of service
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Rachel M. Sent on 07/05/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Matsumoto was perfect for me and my wife
As a lesbian couple embarking on journey of planning our dream wedding, we were fortunate enough to find a wedding decor who not only understood our unique vision but also have good prices. We are happy to recomed matsumoto from our experience working with them, they truly made our wedding day an unforgettable celebration.As a lesbian couple embarking on journey of planning our dream wedding, we were fortunate enough to find a wedding decor who not only understood our unique vision but also have good prices. We are happy to recomed matsumoto from our experience working with them, they truly made our wedding day an unforgettable celebration. -
Quality of service
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Carol S. Sent on 04/17/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Carol & Enrique
Manuel was amazing to work with! I got married at Oasis Cancun Hotel and they delivered everything on time and made such everything was perfect. ! I got such great deal on my wedding package and the flowers where super beautiful.Manuel was amazing to work with! I got married at Oasis Cancun Hotel and they delivered everything on time and made such everything was perfect. ! I got such great deal on my wedding package and the flowers where super beautiful. -
Quality of service
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Alejandra R. Sent on 04/13/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Matsumoto are the best!!
So so happy I chose them. They made all my arrangements beautiful & perfect just as I asked, but the best part of all was the way they made our venue look fresh and amazing. I highly recommend Matsumoto, the flowers are beautiful and they have the best prices!So so happy I chose them. They made all my arrangements beautiful & perfect just as I asked, but the best part of all was the way they made our venue look fresh and amazing. I highly recommend Matsumoto, the flowers are beautiful and they have the best prices! -
Quality of service
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Maria L. Sent on 12/10/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
commitment and dedication in every detail
Excellent service, the best quality and on time delivery. It was really a pleasure to work with Matsumoto who committed in every detail from the planning process until my wedding day.
I really hire them again for my vow renewalExcellent service, the best quality and on time delivery. It was really a pleasure to work with Matsumoto who committed in every detail from the planning process until my wedding day.
I really hire them again for my vow renewal -
Quality of service
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Silvia Sent on 11/19/20201 out of 5 rating
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Quality of service 1.0 out of 5 rating
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Average response time 1.0 out of 5 rating
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Professionalism 1.0 out of 5 rating
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Value 1.0 out of 5 rating
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Flexibility 1.0 out of 5 rating
Irresponsible sloppy work done by Matsumoto
I am attaching a picture of a backdrop fir a bride and groom done by Matsumoto for a wedding is the most disgusting thing we had to face and they left it just as it showed on the picture the quality of the mobiliario is bad but the worth is their irresponsibility samantha was the decorator I couldn’t believe she will leave the backdrop when we had asked if it cover everything on the window We advise don’t use their services is really badI am attaching a picture of a backdrop fir a bride and groom done by Matsumoto for a wedding is the most disgusting thing we had to face and they left it just as it showed on the picture the quality of the mobiliario is bad but the worth is their irresponsibility samantha was the decorator I couldn’t believe she will leave the backdrop when we had asked if it cover everything on the window We advise don’t use their services is really bad -
Quality of service
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