Masina Diamonds Reviews

Reviews

+40 User photos

• Seth B. Sent on 07/23/2024
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  By far, the best in the business

  Masina offers above and beyond your expectations. Extremely professional, caring, highest quality of service and open communication. I have been back more than three times and each time they welcome me back like family. I will continue to go here for their level of service and offering the best in the business.

  Masina offers above and beyond your expectations. Extremely professional, caring, highest quality of service and open communication. I have been back more than three times and each time they welcome me back like family. I will continue to go here for their level of service and offering the best in the business.
• Hunter M. Sent on 11/15/2023
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  Engagement

  Rus and Star were top tier. From the initial conversation to the final product, both were knowledgeable and professional all while feeling like friends I’ve known my whole life. I couldn’t recommend them more even if I tried. If you don’t go to Masina, you’re doing yourself a disservice

  Rus and Star were top tier. From the initial conversation to the final product, both were knowledgeable and professional all while feeling like friends I’ve known my whole life. I couldn’t recommend them more even if I tried. If you don’t go to Masina, you’re doing yourself a disservice
• John N. Sent on 07/06/2020
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  Excellent Experience!

  Mae and the rest of the staff at Masina diamonds were incredibly helpful. They helped me design the perfect ring for my fiancé, were extremely receptive to my wants and needs, and worked within my budget to help me get exactly what I wanted. They were also made the ring incredibly quickly, the whole process of designing the ring and having it made took less than two weeks. The final product looks incredible.

  Mae and the rest of the staff at Masina diamonds were incredibly helpful. They helped me design the perfect ring for my fiancé, were extremely receptive to my wants and needs, and worked within my budget to help me get exactly what I wanted. They were also made the ring incredibly quickly, the whole process of designing the ring and having it made took less than two weeks. The final product looks incredible.
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• Conall G. Sent on 11/14/2019
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  Amazing place with amazing customer service

  My experience with Rustin and family was incredible. From pre-sale to after sale service, I was well looked after. They designed the ring I wanted in a short time period and had my fiance loved it! I cannot thank the team at Masina Diamonds enough! 110% will be jeweler going forward.

  My experience with Rustin and family was incredible. From pre-sale to after sale service, I was well looked after. They designed the ring I wanted in a short time period and had my fiance loved it! I cannot thank the team at Masina Diamonds enough! 110% will be jeweler going forward.
• Arian Sent on 01/02/2020
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  Best. Jeweler. Ever.

  Masina was absolutely amazing to work with throughout the whole engagement ring buying process! They were able to source a very rare gem for the ring and once we finally selected the final design they even rush made it overnight so that my fiance could propose the next day! Also they charged much much less than what other jewelry retailers were trying to sell us our custom ring for! I would recommend Masina Diamonds to anyone looking for a beautiful custom ring at a fantastic cost.

  Masina was absolutely amazing to work with throughout the whole engagement ring buying process! They were able to source a very rare gem for the ring and once we finally selected the final design they even rush made it overnight so that my fiance could propose the next day! Also they charged much much less than what other jewelry retailers were trying to sell us our custom ring for! I would recommend Masina Diamonds to anyone looking for a beautiful custom ring at a fantastic cost.
• Holden F. Sent on 10/26/2020
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  Fantastic ring buying experience!

  Rustin and team at Masina Diamonds could not have done a better job with the engagement ring I got for my fiancée a few months ago. For someone like myself that was not very well versed with what goes into the price or a diamond and band, this was the perfect place. Rustin was super informative and straight forward making a big purchase much easier. I would recommend them to any person shopping for a ring any day of the week, and we will definitely be back come wedding band time!

  Rustin and team at Masina Diamonds could not have done a better job with the engagement ring I got for my fiancée a few months ago. For someone like myself that was not very well versed with what goes into the price or a diamond and band, this was the perfect place. Rustin was super informative and straight forward making a big purchase much easier. I would recommend them to any person shopping for a ring any day of the week, and we will definitely be back come wedding band time!
• Ryan K. Sent on 10/04/2019
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  Masina Should Be your 1st and Only Choice!

  Rus at Masina Diamonds was amazing during the ring selection and purchasing process! They were extremely easy to work with and you won't be able to find a better deal anywhere else. They had the exact setting I was looking at online and Rus explained that they could have made any setting I requested regardless of their current inventory. You can tell they really care about the people that walk into their store and placing them with the perfect pieces of jewelry. I shopped around for a while at various jewelers and did hours of research in order to find this engagement ring. Masina Diamonds was hands down the best option to purchase through. Go check them out!

  Rus at Masina Diamonds was amazing during the ring selection and purchasing process! They were extremely easy to work with and you won't be able to find a better deal anywhere else. They had the exact setting I was looking at online and Rus explained that they could have made any setting I requested regardless of their current inventory. You can tell they really care about the people that walk into their store and placing them with the perfect pieces of jewelry. I shopped around for a while at various jewelers and did hours of research in order to find this engagement ring. Masina Diamonds was hands down the best option to purchase through. Go check them out!
• Allison S. Sent on 11/19/2020
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  Highly recommend masina!!

  Masina blew my fiancé and I away. The finished ring is absolutely beautiful and exactly what we hoped for. We couldn’t have asked for anything more from Rus and his team. They responded quickly and were always ready to help where they could. I had to get my ring sized and it was back the same day and Rus was very helpful through the process making it smooth and seem less! We could not recommend masina more!!

  Masina blew my fiancé and I away. The finished ring is absolutely beautiful and exactly what we hoped for. We couldn’t have asked for anything more from Rus and his team. They responded quickly and were always ready to help where they could. I had to get my ring sized and it was back the same day and Rus was very helpful through the process making it smooth and seem less! We could not recommend masina more!!
• Eric B. Sent on 11/16/2020
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  Unbelievable Experience!

  I want to start by saying Masina Diamonds is incredible and they made the whole process for purchasing an engagement ring seamless. I worked with Rus who was friendly, flexible, easy to communicate and always available. He made the whole process from explaining the difference between diamonds, cuts, clarity, to the ring itself incredibly easy. He worked tirelessly with me to provide me with the exact ring I used to propose to my fiancé with. Rus, and Masina are personable, they care about you and care about what you want and for me that is one of the most important things a jeweler can offer. Rus showed me countless options, had people in shop model the ring for me and above all was willing to text me at all times to provide updates. The communication, customer service, and quality of product are second to none. I would recommend Masina to anyone and everyone, regardless if you are looking for an engagement ring or something else. They should be at the top of your must visit list! I am beyond happy with my experience and my fiancé is ecstatic over her ring. Thanks Rus, and Masina!

  I want to start by saying Masina Diamonds is incredible and they made the whole process for purchasing an engagement ring seamless. I worked with Rus who was friendly, flexible, easy to communicate and always available. He made the whole process from explaining the difference between diamonds, cuts, clarity, to the ring itself incredibly easy. He worked tirelessly with me to provide me with the exact ring I used to propose to my fiancé with. Rus, and Masina are personable, they care about you and care about what you want and for me that is one of the most important things a jeweler can offer. Rus showed me countless options, had people in shop model the ring for me and above all was willing to text me at all times to provide updates. The communication, customer service, and quality of product are second to none. I would recommend Masina to anyone and everyone, regardless if you are looking for an engagement ring or something else. They should be at the top of your must visit list! I am beyond happy with my experience and my fiancé is ecstatic over her ring. Thanks Rus, and Masina!
• Aryan J. Sent on 09/17/2019
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  Engagement

  So professional, great quality and great price. My family has been going to Masina Diamonds for years, and it came full circle for me to have my engagement ring made by them as well. My fiancé was blown away with how beautiful the ring is. I was taken back by the excellent service and honestly, how easy of a process it was working with the staff over there. I know nothing about rings at all and they were able to guide me in the right direction. Which I know my fiancé is more than happy with! Highly recommend these guys!

  So professional, great quality and great price. My family has been going to Masina Diamonds for years, and it came full circle for me to have my engagement ring made by them as well. My fiancé was blown away with how beautiful the ring is. I was taken back by the excellent service and honestly, how easy of a process it was working with the staff over there. I know nothing about rings at all and they were able to guide me in the right direction. Which I know my fiancé is more than happy with! Highly recommend these guys!
• David Sent on 03/16/2021
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  Amazing!! 11/10 experience

  Rus and his family have been in the diamond business for 37 years and it clearly showed! They truly care about the customer. When I was being difficult, they were being easy to work with as they understood the true value of making the customer happy! I will continue to recommend all friends and family to Masina Diamonds. You will not regret doing business with Rus and his family!

  Rus and his family have been in the diamond business for 37 years and it clearly showed! They truly care about the customer. When I was being difficult, they were being easy to work with as they understood the true value of making the customer happy! I will continue to recommend all friends and family to Masina Diamonds. You will not regret doing business with Rus and his family!
• Barrett Sent on 01/21/2021
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  Coolest people ever

  Super nice and helpful people. I came in looking for a specific ring and they had it. This is the ideal place to look for any jewelry, especially engagement rings. Thank you Rus!

  Super nice and helpful people. I came in looking for a specific ring and they had it. This is the ideal place to look for any jewelry, especially engagement rings. Thank you Rus!
• Raechel B. Sent on 12/04/2019
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  Incredible experience!

  My fiancé and I couldn't be happier with our experience at Masina Diamonds! Russ was extremely helpful and supportive as we browsed and designed the perfect ring. The prices are great and the quality is incredible. Russ brought my vision to life and it turned out even better than I imagined. We can't wait to visit Masina Diamonds again soon to shop for wedding bands.

  My fiancé and I couldn't be happier with our experience at Masina Diamonds! Russ was extremely helpful and supportive as we browsed and designed the perfect ring. The prices are great and the quality is incredible. Russ brought my vision to life and it turned out even better than I imagined. We can't wait to visit Masina Diamonds again soon to shop for wedding bands.
• Dannica H. Sent on 01/02/2021
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  Charming Family owned business

  Beautiful store in the city. You feel secure with the atmosphere and the familial atmosphere doesn’t making luxury shopping feel stuffy. They do great custom work and fast turn around times! They have a lifelong customer in me!

  Beautiful store in the city. You feel secure with the atmosphere and the familial atmosphere doesn’t making luxury shopping feel stuffy. They do great custom work and fast turn around times! They have a lifelong customer in me!
• Alex T. Sent on 12/29/2020
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  Amazing service and quality

  They were able to perfectly create a custom engagement ring even better than I could have imagined and the service and responsiveness along the way was amazing. They were even able to respond to my needing the ring sooner as I moved the planned proposal date earlier and they still got it done on time. I’m absolutely going back for the wedding bands.

  They were able to perfectly create a custom engagement ring even better than I could have imagined and the service and responsiveness along the way was amazing. They were even able to respond to my needing the ring sooner as I moved the planned proposal date earlier and they still got it done on time. I’m absolutely going back for the wedding bands.
• Bert J. Sent on 12/17/2020
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  Great Experience

  I walked into Masina a little unsure of the ring buying process and the 4 C’s of diamond; however, after very helpful consultation and assistance I walked out feeling like a pro with the perfect ring.

  I walked into Masina a little unsure of the ring buying process and the 4 C’s of diamond; however, after very helpful consultation and assistance I walked out feeling like a pro with the perfect ring.
• Joe Sent on 11/25/2018
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  Great experience! Great product, price and service!

  I highly recommend Masina Diamonds to anyone that wants excellent quality, great value, and exceptional customer service. They patiently answered all of my questions and educated me about how to compare engagement rings. After shopping around for several weeks, I was glad to return and to give Masina my business, because they stood out above the competition in quality, value, and service. I am very happy with the entire experience and will recommend them to anyone who asks!

  I highly recommend Masina Diamonds to anyone that wants excellent quality, great value, and exceptional customer service. They patiently answered all of my questions and educated me about how to compare engagement rings. After shopping around for several weeks, I was glad to return and to give Masina my business, because they stood out above the competition in quality, value, and service. I am very happy with the entire experience and will recommend them to anyone who asks!
• Katheryn S. Sent on 09/26/2019
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  Gorgeous Engagement Ring

  I was in complete shock when I saw my stunning engagement ring from Masina Diamonds. It was beyond anything I was expecting. I am still in awe of the beauty and quality. The unique, yet classic design is something I will cherish forever!

  I was in complete shock when I saw my stunning engagement ring from Masina Diamonds. It was beyond anything I was expecting. I am still in awe of the beauty and quality. The unique, yet classic design is something I will cherish forever!
• Leslin R. Sent on 11/18/2020
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  Wonderful!

  My fiancé bought my engagement ring from Masina Diamonds. The ring needed to be resized. Staff were very welcoming upon arriving. They were very friendly and professional. We also took a look at the wedding bands to get an idea of what we wanted. Rustin was helpful and patient through that. Helped us narrow down what we liked and what we didn’t like! Resizing the ring was a quick process as well. I am absolutely I love with my ring! Highly recommend Masina Diamonds!

  My fiancé bought my engagement ring from Masina Diamonds. The ring needed to be resized. Staff were very welcoming upon arriving. They were very friendly and professional. We also took a look at the wedding bands to get an idea of what we wanted. Rustin was helpful and patient through that. Helped us narrow down what we liked and what we didn’t like! Resizing the ring was a quick process as well. I am absolutely I love with my ring! Highly recommend Masina Diamonds!
• Eric S. Sent on 11/09/2020
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  Masina Diamond is great!

  Amazing customer service, very personable, awesome attention to detail. Great selection! Recommend the guys at Masina to anyone. Will definitely be back!

  Amazing customer service, very personable, awesome attention to detail. Great selection! Recommend the guys at Masina to anyone. Will definitely be back!
• Katie B. Sent on 11/09/2020
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  Amazing experience!

  I can’t say enough about how wonderful everyone at Masina is! Incredible helpful, always has the best suggestions, and makes you feel like a part of the family! Tons of selection to find exactly what you want!!! Thank you to Masina for my perfect engagement ring and band!

  I can’t say enough about how wonderful everyone at Masina is! Incredible helpful, always has the best suggestions, and makes you feel like a part of the family! Tons of selection to find exactly what you want!!! Thank you to Masina for my perfect engagement ring and band!
• Chase W. Sent on 07/11/2019
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  A Big Moment Made Even Better

  Rus was a true pleasure to work with from start to finish. I had been shopping around for an engagement diamond for a few months, but I knew I would be purchasing from Masina after my first conversation with Rus. He took into account my preferences and found me the exact diamond I was looking for instead of trying to up-sell me or push a different style or cut on me. He answered all my questions, and was fair and honest with me throughout the entire process.

  Rus was a true pleasure to work with from start to finish. I had been shopping around for an engagement diamond for a few months, but I knew I would be purchasing from Masina after my first conversation with Rus. He took into account my preferences and found me the exact diamond I was looking for instead of trying to up-sell me or push a different style or cut on me. He answered all my questions, and was fair and honest with me throughout the entire process.
• Kyle C. Sent on 11/09/2020
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  Exceptional

  Rus at Masina Diamonds was amazing. He always responded in a timely manner and even went out of his way to make sure I found the perfect engagement diamond for my now fiancé. I would not go to anyone else.

  Rus at Masina Diamonds was amazing. He always responded in a timely manner and even went out of his way to make sure I found the perfect engagement diamond for my now fiancé. I would not go to anyone else.
• Kelsey Sent on 09/09/2019
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  Amazing experience!

  Rus was amazing to work with! So accommodating and easy to work with during the entire process. The ring is beautiful!!! They made me feel so confident in picking out such an important piece of jewelry!

  Rus was amazing to work with! So accommodating and easy to work with during the entire process. The ring is beautiful!!! They made me feel so confident in picking out such an important piece of jewelry!
• Kevin K. Sent on 11/07/2020
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  Everything was Amazing

  Engagement ring is perfect! Fiancé loves it more than I could have imagined! They were so patient walking me through the Cs and showing me a variety of diamonds and setting styles. Will definitely be back for anniversary gifts!

  Engagement ring is perfect! Fiancé loves it more than I could have imagined! They were so patient walking me through the Cs and showing me a variety of diamonds and setting styles. Will definitely be back for anniversary gifts!

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