Marry Me Wedding Rentals Reviews
Reviews
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4.8 out of 5 rating
4.8
Excellent
43 reviews
Recommended by 97% of couples
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Quality of service 4.8 out of 5 rating4.8
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Average response time 4.8 out of 5 rating4.8
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Professionalism 4.8 out of 5 rating4.8
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Value 4.9 out of 5 rating4.9
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Flexibility 4.9 out of 5 rating4.9
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User photos
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Taryne Sent on 12/22/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Thank you!
I could not thank Marry Me Wedding Rentals and Tim more! Tim was so easy to work with. We went through the warehouse looking at exactly what I wanted. We had a great consultation and I knew it was meant to be! Tim and his crew worked so hard to make our reception hall look AMAZING. He listened to EVERYTHING we wanted. Thank you 1000 times! -
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Sara Sent on 11/23/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Marry Me Wedding Rentals
Marry Me Wedding Rentals helped make our wedding day absolutely gorgeous! They were easy to work with, collaborated with us to have beautifully decorated table settings, and they helped set the mood for an absolutely wonderful evening! We would highly recommend Marry Me Wedding Rentals to anyone looking for a very reasonably priced and very professional company that will help your wedding night be a huge success! -
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Maryam Sent on 11/09/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great family business!
Suzanne and Mark were fantastic to work with! I was planning my wedding from out of state and Suzanne seemed to understand exactly what I wanted. When I talked to her on the phone it felt like we knew each other for years! Her products are beautiful and their staff was great! They are a family business and they make you feel like you are part of that. I would highly recommend them!-
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Audrey Sent on 06/03/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Marry Me rentals is the best in the business
When I contacted Marry Me and spoke to Suzanne the first time, I knew from her response to my needs that they were going to be great. I had priced and spoken to other local rental companies and they just did not seem interested in our wedding and wanted contracts signed BEFORE coming to meet me. Suzanne came right out and they measured the area, spoke to the venue coordinator and my wedding planner. She stayed in touch with me and was always available when I had questions or needed to change the rental. The tent, lighting, tables, linens, stage and dance floor were stunning and made our event so much better. I highly recommend Marry Me rentals, Suzanne and her crew. -
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Linda Sent on 12/29/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Spectacular
They turned our dream wedding into reality. We were speechless when we seen the final product. We couldn’t have asked for me. Thanks -
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Leah Sent on 10/18/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
So helpful!
Suzanne was great to work with. There was month and months of messages between us and she helped me so much! Even at the last minute she would let me change things around and was so incredibly helpful. The items I rented looked amazing! Thank you guys so much!! -
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Marcella Sent on 06/05/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I used "Marry Me" for a corporate event. Because it was on site, there were a lot of safety rules that had to be observed. They took this seriously and abided by all of them! Suzanne Eaton was wonderful to deal with, and answered all my questions. Tim and Grant delivered all the chairs (90!) on time and with smiles. Everything they brought was in great shape. They were a little more expensive than the competitors; however, the quality of what they brought (tables, chairs, linens, overlays) were top quality. Following the event, Tim and Grant returned, again all smiles, and in no time had everything neatly arranged on the truck. There was no commotion or disruption of business. I can only imagine what their wedding services are like! Their service is "above and beyond" and I highly recommend them. I will definitely use their services again! Thank you all! -
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J Sent on 05/28/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I cannot say enough good things about Marry Me Wedding Rentals. Mrs. Suzanne was wonderful to work with. She went above and beyond to make my event amazing! Customer satisfaction is clearly her top priority! -
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Gina Sent on 05/13/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Suzanne and her team are AMAZING - the best-of-the-best! I had to plan my daughter’s wedding in only 3 months time from afar (1,130 miles from the venue). All it took was one or two brief phone calls with Suzanne and she instantly knew what we envisioned and needed for the reception. We rented tablecloths, table runners, chairs, chair sashes, a dance floor, and a backdrop for the sweetheart table from Suzanne. She was always immediately accessible and very responsive, very pleasant, easy to talk to, and she knows her stuff! She is super nice and very energetic. Suzanne is very familiar with the policies of all the local venues, and her prices are very reasonable. She is punctual, flexible, on top of her game, and worked seamlessly with our other vendors. Suzanne’s suggestions were spot-on, and helped to make our event spectacular, as confirmed by the many compliments we received from all of our guests. Suzanne went above and beyond our requests, and by far exceeded our expectations! -
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Jerre Sent on 05/11/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Working with Suzanne and Marry Me is a wonderful experience. She does gorgeous work and is truly pleasure to work with. -
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Brandi Sent on 01/18/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Suzanne is lovely and so wonderful to work with, She will go above and beyond to bring you exactly what you want.
Marks talent is insane. You can give him the smallest most simple idea and he will design you an entire room of magic. From the draped and lighting ceilings to the lighted back drop and array of center pieces ... these two together can transform your wedding into the most unique, one-of-a-kind dream come true.
Their daughter Lindsay is an awesome coordinator. She completely took care of my ceremony and reception from beginning to end. She came to our rehearsal and made sure everything ran smooth and in a timely manner. She had all of the bridal party in check and the entire day was organized and perfect all thanks to her.
This is truly a family business and that made it so wonderful for us to work with them. Thank you to the Eatons for bringing our wedding to life. Xo, Much love. -
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Jerri Sent on 12/20/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Suzanne Eaton and everyone at Marry Me Rentals that we worked with was amazing. Professional, friendly, wonderful attitudes, helpful, timely responses, and more- just a joy to work with all the way around. From the first meeting to the breakdown of the tent at the end of the night, it was so well done. We had a vision for our daughter's wedding and Suzanne helped us make it happen. It was beautiful!!! -
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Elizabeth Sent on 12/08/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Marry Me Wedding Rentals was absolutely WONDERFUL! Throughout our entire wedding planning process they were accommodating, experienced and helpful. They truly went above and beyond. We even threw a few curve balls their way on wedding week -- we needed more chairs and a different size tent than originally planned and they didn't skip a beat! Our rentals were all in mint condition as if we were the first people to use them. Their team was professional, friendly and efficient. I HIGHLY recommend Marry Me Rentals. Their planning and execution was FLAWLESS! Thank you for contributing to our PERFECT day!
Elizabeth & Jake Mayorca - Heron Pointe at The Wharf / Orange Beach, AL -
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Mary Sent on 06/01/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The lighting and drapery was the absolute final touch needed to add elegance to our event. Extremely professional and quick to respond to all contact. I would highly recommend this service for your next event. I can not thank you enough for making this day picture perfect and for ever memorable. -
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Chantel Sent on 12/14/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Marry Me rentals was amazing and very accommodating. They had a specific tent on standby in case of bad weather, and only needed to be called the day before to see if we actually needed it. Suzanne was extremely helpful and we couldn't ask for a better rental company. We can't thank them enough for making our day super special and perfect. -
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Lindsey Sent on 08/15/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We used Marry Me on our wedding on August 1, 2015 for chair covers and sashes in our reception area. They were beautiful and looked very elegant at the reception! Everyone loved them!!
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Keisha Sent on 05/20/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Suzanne at Marry Me Rentals is the very best! She is very flexible and provided different options available to work within our budget. The inventory at Marry Me Rentals is so vast, they're sure to have what ever it is that you desire. I'm so glad I chose Marry Me Rentals to decorate the outdoor ceremony as well as the reception inside, everything turned out so beautiful and really pulled my vision together. THANK YOU MARRY ME RENTALS! -
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Ramona Sent on 03/29/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Suzanne was amazing! She was very helpful and had everything you could possible imagine and if she didn't, she was able to get it. The Chuppa we used for our reception was breathtaking! Marry Me is above and beyond with customer service and they strive to achieve your vision on your wedding day. I couldn't have asked for a better vendor. -
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Stacey Sent on 03/28/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Suzanne is such a pleasure working with. Very professional, knowledgeable, and very helpful. Suzanne and her staff does wonderful work. -
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User1917020 Sent on 02/17/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Suzanne was absolutely phenomenal! We rented our linens with her and she went above and beyond to make sure that everything fell into place. She's very flexible and responsive- I would recommend her to anyone! -
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Susan Sent on 11/02/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
If you're planning a wedding and you don't hire Suzanne Eaton with Marry Me Rentals, you're doing something wrong. The moment I met Suzanne I felt as if I'd known her forever. She is kind, funny, easy going, decisive, and really good at what she does. She was available each time I needed to meet, responded promptly to emails, and was always full of great ideas...I always left her office feeling better than when I arrived. My rehearsal was a breeze thanks to her, and she was an ANGEL the day of my wedding. Oh, and then there are all of the rentals she provided; from the chairs for the ceremony to the café lights over the dance floor and outdoor seating, everything was AMAZING. I don't have enough kind words to say about Suzanne and her family. They are the best of the best. So if you're reading this wondering if you should hire her or not, let me help you decide...do it. -
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User1889148 Sent on 10/27/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Loved working with you! Very professional! -
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Teri Sent on 10/26/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Suzanne was a breeze and a pleasure to work with! I would highly recommend Marry Me Wedding Rentals for any wedding services you are looking for! Her prices are very reasonable, and it definitely added that 'extra something' to our ceremony and reception. Beautiful, thank you! -
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Drew Sent on 08/31/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Marry Me Rentals was such a huge help while planning my destination wedding in Pensacola, Florida. Suzanne was a saint! I had no clue what I needed for the wedding, and she gave me honest answers and fair prices for the ceremony chairs, table linens, etc. She always took the time to speak with me and respond to my emails, which I greatly appreciated. I had a certain budget and Suzanne made sure I stayed under it. Her staff showed up on time the day of the wedding to set and broke down quickly. Overall, outstanding customer service and value.
Thank you, Suzanne, for everything! -
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Jessica Sent on 06/26/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My wedding was more beautiful than I could have EVER imagined! Suzanne was so sweet and very accommodating. I would use her again in a heart beat! -
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Lisa Sent on 06/20/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I was very pleased and will highly recommend Suzanne to friends and family! -
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Chris Sent on 04/17/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Simply the best wedding / event vendor in NW Florida. -
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Cindy Sent on 04/04/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Suzanne was great to work with. She ordered pink sashes for the chairs to match my daughter's wedding colors perfectly. The reception area looked great. She covered all of the chairs, tied pink sashes on them, brought 8 tables, 104 garden chairs, and a beautiful cake stand. Very nice. -
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Ashley Sent on 04/01/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Mrs. Suzanne was absolutely great!! She was able to take what I imagined and put it on the table for our wedding! Such a great job! Everyone loved the decorations! -
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Carla Sent on 02/16/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Suzanne was great to work with. She worked with our budget and threw in some great deals for our wedding reception. She's very friendly and fast to respond to emails. Would recommend her again! -
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Cindy Sent on 01/14/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I recently rented tablecloths for my daughter's wedding reception that was held at Palafox Wharf in Pensacola FL. We used Marry Me Rentals. Suzanne was so helpful and friendly. We called her one week ahead of the wedding date and she took away all concerns. She even had several options for us to select from. I would definitely recommend her to others! -
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Kathryn Sent on 01/14/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Suzanne was absolutely phenomenal in getting everything I wanted plus some to make my dream day come true! I have already recommended her and will continue to. I couldn't be more happy with this vendor choice. Many people approached me at the reception to ask who had done the decor/table set up. Thank you Suzanne!!! You were amazing. -
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Laura Sent on 09/03/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Suzanne and her staff at Marry Me Wedding Rentals did a beautiful job setting up the wedding on the beach and the decor for my reception! The first time I walked into the reception area, the decor took my breath away! Thank you Suzanne for making my day very special!! -
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User1294099 Sent on 07/03/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I personally do not consider any purchase or big decision without learning about the product or person and I rely heavily on reviews to "qualify" anything or anyone first. Giving five stars is about the most honest recommendation for this rental company. We recently married this past June 2013 using Marry Me Rentals and let me tell you Suzanne has her stuff together. We rented white ceremony chairs as well as reception linens. She was extremely organized and what she said was delivered. She came prepared for "what-if's" and delivered exactly what was asked for. Here's the best part, the rentals rates are affordable and the quality added value to the final product. -
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User1094943 Sent on 02/20/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
MMRs did our chair covers and flowers and I could not have been more pleased. They got everything ready for the event, brought our flowers to the church and helped me with multiple changes along the way. They were always very supportive of anything I needed and made everything work within my budget. -
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Kirra Sent on 12/11/20125 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They say with us and worked out every last detail! They can truly work with any budget and bring new meaning to full service! They can provide as little or as much as you can imagine. They know what they are doing for sure and made our wedding day so beautiful! -
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Jacquelyn Sent on 12/17/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Suzanne was great. There's no way we could have pulled the wedding off without her. She helped us organize everything, helped us pick all our arrangements and helped us find all our other vendors. We rented all our chairs, chargers, table cloths and other materials from her as well. She has a great attitude, is always available and knows everything and everyone there is to know for a Pensacola wedding. Love her. -
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Gabrielle Sent on 07/27/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Suzanne did a wonderful job and everyone commented on how beautiful the the reception was. She works really hard for her brides! -
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Ivy-Rose Sent on 11/04/20085 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Susan was wonderful. Her flexibility enabled me to save tons! She delivered the chair covers to my location and they were neatly folded, unwrinkled and easy to assemble. -
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Brenda Sent on 05/09/20154.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We rented chairs and table linen from marry me wedding rentals. They were great. The chair set up was exactly as my daughter requested. They were so helpful and the table linens looked great. They were easy to work with and so helpful. -
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Stephanie Sent on 01/05/20154.5 out of 5 rating4.5
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4.5 out of 5 rating4.5
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Professionalism 4.5 out of 5 rating4.5
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Value 4.5 out of 5 rating4.5
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Flexibility 4.5 out of 5 rating4.5
Mrs. Suzanne and her team at Marry Me were the absolute best! She was so sweet and attentive to what I wanted at the ceremony and reception. When we were talking about rentals, she literally has any rental you need and in so many colors. Who knew there were so many shades/ textures of white! HAHA I would recommend her to anyone who needs any event rentals or a wedding planner! -
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User2381439 Sent on 10/21/20153 out of 5 rating3.0
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Quality of service 2.5 out of 5 rating2.5
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Average response time 2.5 out of 5 rating2.5
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Professionalism 2 out of 5 rating2.0
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Value 4.5 out of 5 rating4.5
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Flexibility 3.5 out of 5 rating3.5
I am not the kind of person to even write reviews, but my experience with Marry Me Wedding Rentals was a highly frustrating ordeal. When me and my husband first inquired for information, Mark was very quick to give us a call and provide us with everything we needed. Closer to the wedding date, we decided to add tablecloths to our contract. When I had gotten in contact with Suzanne, she had told me she would call my venue and figure out what size tablecloths I needed (this is about a week and a half out from my wedding). Three to four days pass, no word. I go to the venue myself and find out the information, then e-mail her in the morning with all the measurements. Around 5 on the same day I leave her a voicemail, since this is now two days out from my wedding. 7:30 pm I get a phone call (while I am at my bachelorette party) and the first thing she tells me is "You're panicked I understand, it's normal to be panicked right now". All I could think was "wow" and inform her it was two days before my event and just wanted to secure the tablecloths.
The next day I continue to play phone tag with her to pay for my tablecloths, when she picked up the phone she told me she had to call me back because she was in the bathroom at Newks. Really?
The day of the wedding, she had the wrong size tablecloth for my cake table. After I had left, my husband told me she had to make THREE TRIPS to bring the right tablecloth, since all the ones she brought were apparently dirty with grease marks on them. Even the owner of the venue commented on her lack of professionalism as Suzanne made a comment on her having to make multiple trips.
My wedding was a very casual event, but my whole experience was in a word: unprofessional. I would not recommend her, and if I had know better, I would have taken my business to a more experienced vendor. -
Quality of service
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Hillary Sent on 03/22/20161 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Early 2015 I attended a bridal tour where I met Suzanne from Marry Me Wedding Rentals, she seemed professional and when it came time to plan my wedding I instantly thought of her, that's where I went wrong. We spoke over the phone and had one meeting where we both agreed on a $400 deposit (and pay the balance later), in return she was going to help me decorate for my dream wedding. It was very easy to get ahold of her before I paid her but as soon as she had my deposit the phone calls stopped being answer and the emails went unreplied. I'm the type of person where if I pay you for services I like to be treated as if I'm a priority. After numerous phone calls, voicemails and emails I finally had enough and sought out another company. When Suzanne finally got around to returning my calls she asked how everything was going so I told her not well, I didn't feel like a priority and wasn't happy with her services. I said I would appreciate a full refund seeing how she had done absolutely no work for me. She was quick to say no, that the deposit was non refundable and since my wedding was "4 months away" she didn't see my attempts to contact her "urgent" her words exactly. I don't know about you but I believe as soon as the money was exchanged we should have gotten to work. She should not be able to decide who is and who isn't important. If my wedding was too far away for her to deem it "urgent" then she should have had the decency to tell me that before I paid her $400. Or at LEAST returned one of my MANY attempts to contact her to let me know she hadn't forgotten me, but was busy with upcoming weddings. I'm a very understanding person but I do not like being ignored especially when you have been paid to do a job. My advice to anyone considering using her services, make sure she thinks you're wedding is important and close enough that she is willing to start working on it. I got married last weekend, March 19th 2016. And no thanks to Suzanne, had a perfect day! -
Quality of service
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