Marriott Chicago Southwest at Burr Ridge Reviews

The service and readiness of our rooms was exceptional. It was a pleasure working with the staff. We did not have the wedding at this location, but we used 40 rooms here and everything was spot on.

We recently had a 300+ indian-american wedding with 3 events across two days. The team at Marriott Burr Ridge was amazing to work with. From drafting the contract, to accomodating our outside caterers, custom bar packages, decor needs, and day of execution, they were nothing shy of perfection. Faby, Lisa, and Michelle were amazing to work with coordinated with our planner and vendors to execute our vision. They were prompt at responding to our emails and needs and made sure every detail was addressed as requested. Highly recommend this venue and team for a wedding or pre wedding festivities

Our wedding at the Marriott in Burr Ridge was perfect! Faby, Jill and Lisa helped plan everything, they answered all of our questions, and they were very thorough to make sure everything was the way we pictured it. The food was AMAZING! We received so many compliments on the food- the filet mignon, the pan roasted chicken, the butternut squash ravioli; it was all delicious! We also did the dessert bar and a few late night snacks. We received compliments on all of that as well; everyone told us how delicious everything was! The staff was also amazing! Everyone was so kind and helpful. The bartenders were great, too! I cannot recommend the Marriott at Burr Ridge enough! Another great thing about having your wedding at the Marriott at Burr Ridge is that it is a hotel, so no need for shuttles or anything like that. Everyone just stayed at the hotel! Also, everything surrounding the hotel was wonderful! If you are looking to give guests suggestions on things to do, there are many shops and restaurants right next door. The hotel is also surrounded by beautiful scenery. There are two bridges and greenery and a pond- perfect for wedding pictures! My husband and I took gorgeous photos at the Marriott on our wedding day! The Marriott's wedding package also included a cake with their contracted bakery, and it was wonderful! My husband and I are big dessert people, so the cake was very important to us. When we met with the bakery, we were able to try different flavors and see different decorations. We received the perfect cake! It was delicious and beautiful! Another thing listed in the Marriott at Burr Ridge's wedding package was some optional items included at no additional cost: votive candles for cocktail and reception tables, mirror bases for the reception tables, and different table numbers you could pick from. We loved that these items were included because it helped create the reception tables and make everything look beautiful with no extra cost! They are optional, so you do not have to use them, but we thought they were pretty and really added to the tables. The staff was so wonderful and truly took care of everything! We were so relaxed and simply enjoyed our wedding day knowing everything was taken care of! The Marriott at Burr Ridge is the perfect place to have a wedding!

I don't think there is enough room on this sheet for me to express the amazing wedding that I had at the Marriott Southwest at Burr Ridge. From the very first meeting at the hotel to days AFTER my wedding, everything was spot on. From Jill to Victoria and all servers at the wedding, I can't express enough how thankful I am that you made my day PERFECT. Everything was just so easy on me. The emails flowed without me waiting on answers and the line of communication was really important to me and they killed it. From the landscape to the lighting an even the temperature of the rooms, they made sure everything was what I wanted. The menu tasting was super special and so much fun. Chef even came in and made a totally different soup for us, talk about service. Victoria, the hotel wedding planner was AMAZING. She worked with my wedding planner and all my vendors on the wedding setup which was breathtaking. She stayed all night long and checked in personally with me throughout the entire night. I requested something, she made it happen. Jill, let me tell you, she is amazing too. She treated my mom and I with just grace a respect the entire time. She even reached out days after the wedding check in on me. She was professional and such a joy to work with. My wedding was the most magical night of my life, and I truly am so thankful I held it at the Marriott in Bur Ridge. Beautiful ballroom, beautiful rooms, beautiful outside for photos, just beautiful everything!! There isn't one thing I would ever change!! A million Thank Yous to everyone that played a part.

We looked at a few places for our wedding, and when we walked into the Marriott we both knew right away that this was THE place. We wanted to have the ceremony on site, which was perfect there. Being able to get ready, take pictures, have the ceremony there, then reception, to at the end of the night just walking up stairs, was just one of the perks of having your wedding there. Everyone at the Marriott was always so helpful and got back to us right away. Jill and the entire Marriott staff turned our dream wedding into the best day of our lives, and I wish I could relive it everyday. We got so many compliments on the food, and the details of the venue. I HIGHLY highly recommend having your big day here!

We got married here 10.14.23. We have been nothing but blessed to have our wedding here. When searching for venues, we never felt the “right one”, until we walked in. The entire staff was attentive, professional, and beyond helpful. They made our day our dream come true. The venue space is absolutely breath taking from the main ballroom, cocktail space, patio & hotel suites. We could not be happier!

So grateful for Ella, Jill and the entire team at Marriott Burr Ridge for their extraordinary service and hospitality for our wedding 1/21/23. The food was incredible, like a work of art on the plates, so classy, and our families are still talking about the flame grilled steaks too! The hotel grounds are beautiful, the inside will knock your socks off, recently renovated, very classy modern feel, great hotel bar and restaurant area, made it so easy to visit with family staying at the hotel. The rooms are so nice, new, super clean, modern decor, and the beds feel like you’re sleeping on a cloud! The Marriott Burr Ridge was so easy to work with, total professionals, and wonderful people. They took great care of our vendors and worked as a team to make all the magic come to life, simply incredible. If we had to do it all over again, we’d choose the Marriott Burr Ridge again and again, hands down. Simply the best!! The best service, the best food, and the best hospitality from all staff in every dept. We love you Marriott Burr Ridge!! Thank you from the bottom of our hearts ❤️

I wish I could give them more than 5 stars! Despite the hectic planning before my MBA program and admist several covid scares, the team made our wedding amazing!! The venue is breathtaking. The service is spectacular. My guests said it was the best wedding food they have ever had. The bartender made amazing drinks and people rarely had to wait. Ella is so kind, organized, and answered all emails in a timely manner. She honestly became my fairy godmother through the whole process and became a part of our family. I am beyond happy with my experience. If you are looking for a wedding venue in the Chicagoland area, this is it. No need to look further. You won’t regret it!!!!

I recently got married at the Chicago Marriott Southwest at Burr Ridge and it was the best decision I made for my wedding. Ella, Jill, chef Daniel, and the entire staff were fantastic. As someone who is in the wedding industry, I have seen many great venues and others not so great, and the Marriott tops the list. From the beginning of the planning process, everyone I worked with was extremely quick to respond, was proactive with the information they needed, and are just the nicest people. Both Ella and Jill knew how much I wanted to get married outside and unfortunately when the day came the weather didn't cooperate. They created a backup option that was better than the original and everything went flawlessly. My maid of honor saw my detailed timeline, and she said everything was going according to plan to the minute. As a very type-A person, it was hard for me to let go of some of the planning processes, but I am sure glad I did because Ella and the team did better than I could have imagined. Ella is the sweetest and is fantastic at her job. The food was great and portions were huge. Chef Daniel checked in with my husband and I multiple times throughout the night to ensure everything met our expectations. It was the best customer service from a venue I have ever seen. I will be recommending the Marriott to everyone I know moving forward.

Planning a wedding during COVID is extremely stressful. However, the Chicago Marriott Southwesst at Burr Ridge made it easy. After 16 months of planning, we were ready to have our dream wedding on January 8th with 300+ guests. However, COVID had other plans. Due to the significant uprise in COVID cases and guests who reached out cancelling due to COVID, we had made the decision about 2-3 weeks prior to the date to post-pone our wedding. I was devastated. However, the Marriott and all their wonderful staff did not let me down. They immediately helped with changing our date and postponing our large wedding to a few months later. Any questions/concerns/thoughts we had were always answered promptly and they were so accommodating and helpful from the very beginning. With that being said, here we are on May 23rd, the weekend after my fairy tale wedding. The venue is absolutely stunning, the food could not have been better, the staff is beyond kind, friendly, and helpful, and I honestly have not a single bad thing to say about this venue. Trust me when I say, you will want to be hosting your wedding or event at this location!

We had to scramble to downsize our wedding due to the pandemic, and needed to find a new venue. Jill and her team at the Marriott went completely above and beyond at every single step. From answering my million emails during the 3 week planning process, to upgrading our table linens and hotel room, to making sure that we had a wedding cake! We were completely blown away by the thousand extra things they did to make sure that our wedding day was perfect and memorable. The food was fantastic- everyone agreed that it was the best wedding food they’d ever had. We cannot thank everyone enough for making our wedding day the best day of our lives.

Kelly was incredible to work with! She made the day beyond beautiful despite the inclement weather outside.

Kelly covered every detail and was an excellent host. She handled difficult family tensions like a seasoned therapist and made smooth recommendations when my wife and I weren't sure how to proceed. If you're on the fence about the Chicago Marriott Southwest, know that Kelly will make your event everything you could have ever wished for.

The Marriott did an absolutely fabulous job with our wedding! We met and started planning our day with Erica about a year in advance. We loved that we had so many options (colored linens, flexibility to use outside caterers, being able to provide our own décor) but so much help at the same time. I can’t emphasize enough how special Erica is and what a fabulous job she did orchestrating our wedding day. We had a pre-wedding event, and had TWO weddings in the same day (two ceremonies with brunch, cocktail hour, and reception) and she didn’t bat an eye. From the moment the weekend began, the entire staff was on their toes, insanely polite and courteous, and prepared for virtually anything!
We also really enjoyed the new renovation that finished just before our wedding. The neutral and gold tones went so well with our bright colors! And the rooms were well-decorated and comfy.
Finally, the prices offered were very affordable, especially for the scale of our wedding, we spent so much less than we would have at other venues in the area and I am confident our experience could not be matched elsewhere.

My husband and I are so glad that we got to work with Fabi ( Fabiola Camacho) to plan the wedding event for our niece recently.
Fabi was great in every aspect from being detail oriented, patient, responsive, flexible and provided us with needed suggestions to make sure all our events are planned perfectly and ran smoothly.

She worked with us every step of the way right from start to finish & was there on the day of event to ensure everything ran flawlessly! I highly recommend her!

Deborah and her team were very helpful throughout the entire reservation process. Her attention to detail, time and thoughtfulness were much appreciated by us and our guests. It was an enjoyable experience for all!

Where do I begin to review the absolute best vendor in the world? My husband and I looked at one place before the Marriott for our wedding, and the second we saw the Marriott and started speaking to the sales manager, we were sold. They were so accommodating from start to finish. Jill, Faby, and the entire team met and exceeded every single one of our expectations. The marriott @ burr ridge is not only an amazing location, our guests loved it, the rooms were nice and updated, affordable pricing, BEAUTIFUL and HUGE ballroom, great food, and I cannot think of one reason not to book here. If you want a stress-free wedding process at a place that you. your future spouse, and all of your guests are going to love, then look no further. I will never stop recommending the Marriott @ Burr Ridge for hosting a wedding. The absolute BEST vendor. THANK YOU MARRIOTT for making June 8 the best day of our lives!!!!!!

I highly recommend Jill and her team at the Marriott Southwest at Burr Ridge! Not only do you get a beautiful, private wedding event space, but the venue comes with an outstanding team. Jill and her team were with us every step of the way. Jill and her team set up our tastings, venue walk throughs, and even let myself, my mom, and my now husband come to the Marriott the week of our wedding to drop off our decor, so we didn't have to worry about it the day of. Jill and her team listened to my vision for the venue and executed it perfectly. By the time my mom showed up to the Marriott on wedding day to start setting up the venue, Jill and her team had already almost finished decorating the entire event space! Jill and her team took all the stress of wedding day away, and allowed myself, my husband, and our families to enjoy every minute. The food and service were fantastic, and the event space was extremely clean. Our guests could not stop saying that our wedding was the best wedding they've attended in years! If you are looking for a wedding venue and team that will go the extra mile to make your wedding day memorable, look no further than the Marriott Southwest at Burr Ridge.

We loved absolutely everything about having our wedding at the Marriott. The second we walked into our initial venue tour, we felt so welcomed and cared for, which had us leaving knowing this was going to be our venue. We worked with Ella, Victoria, and Faby in all different capacities and they were all so wonderful and always going above and beyond for us. Everyone was so kind and professional. Our questions were always answered so quickly, and they were always so accomodating with requests big and small, especially the last minute ones. All of the day of staff were incredible too, and the food was to die for. I can't say enough good things about our experience, and I hope to return as a wedding guest one day. Thank you for everything!

My son got married here in October, and the dinner rehearsal took place at the same venue the night before. Everything about the venue was flawless, and the staff went above and beyond. I can't emphasize enough how much I recommend them! They didn't just take care of the bride and groom, but also ensured the entire bridal party, parents and guests had a fantastic experience
I want to give a special shout out to Jill and Katrina. Their attention to detail was exceptional, and their suggestions reflected their extensive experience in wedding planning. Their guidance made it evident they knew the ins and outs of wedding planning. We hosted the dinner rehearsal and they took away all the stress from that planning process. Since stress-free isn't typically something you associate with wedding planning, that was much appreciated.

The Burr Ridge Marriott was wonderful to work with for our wedding room block and post wedding brunch. Faby and her team made the experience easy during what is a high stress time. The team was professional, accommodating to all of our requests, and everything was handled with class. Something we loved about the venue was their willingness to have the bar stay open late the evening of our wedding for a post party. Thank you for helping make our wedding weekend the best!

Our wedding at the Burr Ridge Marriott was pretty much perfect; so we wanted to write this review to help other couples experience what we did and as a way of saying thank you to the Marriott staff, who were amazing.

Things we loved about the Burr Ridge Marriott:
• One convenient – and beautiful - location. Easy to get to right off of I-55, we were able to have a beautiful outdoor ceremony under a willow tree on the property (more on that later), an indoor/outdoor cocktail hour on their awesome stone patio and the reception in the ballroom, and since it’s a hotel we didn’t need to arrange any transportation.
• The food was excellent. We went with the grilled striploin, pecan crusted chicken, and an eggplant dish for our vegetarian option, but everything we tried during our tasting was incredible and would’ve been a good choice. One of the reasons we wanted a location in the suburbs rather than the city was that we didn’t want to have to worry about catering, and their kitchen did an amazing job.
• Higher-end, but still affordable. We thought the Burr Ridge Marriott had the best outdoor area of anywhere we saw, at a price we could afford, and we also thought that the food and alcohol packages they offered were the best value for the money, like the 5 hour open bar.
• Amazing, dedicated staff. Honestly, the best part of the Burr Ridge Marriott location was the way they took care of us from the moment we came to visit, especially Ella. They started going above and beyond for us at the very beginning. When we first saw the location, we thought it checked almost all our boxes, but were worried that the outdoor location on the patio might be a little narrow for our guests during the ceremony. Ella suggested that we have the ceremony elsewhere on the grounds, and found us a beautiful location under the willow tree to hold our ceremony – a location they’d considered, but never offered before. This is typical of the way we were treated throughout the planning and the wedding itself. The staff did so many wonderful things to make our day perfect, too many to list in a short review, so I’ll just say that you could tell they truly cared about how our day went and that made all the difference. We couldn’t be happier with how things turned out, and we didn’t even have a wedding planner.

Things you might want to be aware of:
• If you’re having an outdoor ceremony, you might want to order extra chairs.
• The area under the willow tree does have a lot of goose poop. The Marriott cleaned it up before our ceremony so it wasn’t a problem for us.
• We had the bridal party exit from the stairwell for the ceremony, which is the only way to get there through the building. The walk outside is short, but some guests found it confusing.

I can’t recommend the Burr Ridge Marriott highly enough, and hope this review helps another couple have the wonderful experience we did. If possible I’ll update with pictures once we get them back from our photographer.

This review is so long overdue! We had our wedding at the Marriott Burr Ridge last November, and I couldn't have asked for a more perfect day. The wedding coordinator, Ella Sparks and the entire staff went above and beyond to make our special day truly unforgettable. From the meticulous planning to the seamless execution, every detail was flawlessly taken care of. Ella’s expertise and dedication ensured that everything ran smoothly, allowing us to relax and fully enjoy the moment. The entire staff was warm, friendly, and attentive, making our guests feel welcomed and cherished. The venue is beautiful, the food was so delicious, and the service was impeccable. Our heartfelt thanks to the entire team for turning our dream wedding into a reality. We highly recommend this hotel and its exceptional staff to anyone looking to create lasting memories on their big day!

The people working at this hotel went out of their way to make for a wonderful experience. We had rehearsal dinner, reception and breakfast the next day. Everyone said it was one of the best weddings they have attended. Ella Sparks, helped us plan everything. The patio was able to accommodate large cocktail party and breakfast. The hotel is close to the highways,shops and restaurants are in walking distance.

We had our wedding at the Burr Ridge Marriott, in November, and I cannot say enough great things about the venue as well as the staff. Ella & Jill made the entire experience so easy for us and were so accomodating from start to finish. They really made us feel heard and were so detail oriented. I knew we were in great hands and I didn't stress about a single thing! The food was OUTSTANDING. All of our guests still have been talking about it. The hotel itself was very well kept and updated which was nice! It made for some really great photo opportunities. Not to mention how beautiful the grounds are too. If you're looking to have a hotel wedding, I cannot recommend the Burr Ridge Marriott enough! They made all of our wedding dreams come true!