Chicago Marriott Southwest at Burr Ridge was the best decision I made
I recently got married at the Chicago Marriott Southwest at Burr Ridge and it was the best decision I made for my wedding. Ella, Jill, chef Daniel, and the entire staff were fantastic. As someone who is in the wedding industry, I have seen many great venues and others not so great, and the Marriott tops the list. From the beginning of the planning process, everyone I worked with was extremely quick to respond, was proactive with the information they needed, and are just the nicest people. Both Ella and Jill knew how much I wanted to get married outside and unfortunately when the day came the weather didn't cooperate. They created a backup option that was better than the original and everything went flawlessly. My maid of honor saw my detailed timeline, and she said everything was going according to plan to the minute. As a very type-A person, it was hard for me to let go of some of the planning processes, but I am sure glad I did because Ella and the team did better than I could have imagined. Ella is the sweetest and is fantastic at her job. The food was great and portions were huge. Chef Daniel checked in with my husband and I multiple times throughout the night to ensure everything met our expectations. It was the best customer service from a venue I have ever seen. I will be recommending the Marriott to everyone I know moving forward.
Marriott Chicago Southwest at Burr Ridge's reply:
Thank you so much for the WONDERFUL review, but more than anything THANK YOU for trusting us with your very special day. It was a sincere pleasure to work with you and your vendor team.
We wish you and Cody a lifetime of happiness!
Thank you.
Leigh A. Married on 01/21/2023
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Wedding venue of our dreams ❤️
So grateful for Ella, Jill and the entire team at Marriott Burr Ridge for their extraordinary service and hospitality for our wedding 1/21/23. The food was incredible, like a work of art on the plates, so classy, and our families are still talking about the flame grilled steaks too! The hotel grounds are beautiful, the inside will knock your socks off, recently renovated, very classy modern feel, great hotel bar and restaurant area, made it so easy to visit with family staying at the hotel. The rooms are so nice, new, super clean, modern decor, and the beds feel like you’re sleeping on a cloud! The Marriott Burr Ridge was so easy to work with, total professionals, and wonderful people. They took great care of our vendors and worked as a team to make all the magic come to life, simply incredible. If we had to do it all over again, we’d choose the Marriott Burr Ridge again and again, hands down. Simply the best!! The best service, the best food, and the best hospitality from all staff in every dept. We love you Marriott Burr Ridge!! Thank you from the bottom of our hearts ❤️
+ 10photos
Marriott Chicago Southwest at Burr Ridge's reply:
Thank you so very much Leigh for not only the wonderful review, but also for trusting Marriott Burr Ridge for your very special day. It was such an honor to be the backdrop for you and Paul's celebration. We wish you all the best life has to offer. Thank you again.
Nicole H. Married on 11/19/2022
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Great Experience!
We had our wedding at the Burr Ridge Marriott, in November, and I cannot say enough great things about the venue as well as the staff. Ella & Jill made the entire experience so easy for us and were so accomodating from start to finish. They really made us feel heard and were so detail oriented. I knew we were in great hands and I didn't stress about a single thing! The food was OUTSTANDING. All of our guests still have been talking about it. The hotel itself was very well kept and updated which was nice! It made for some really great photo opportunities. Not to mention how beautiful the grounds are too. If you're looking to have a hotel wedding, I cannot recommend the Burr Ridge Marriott enough! They made all of our wedding dreams come true!
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Anthony C. Married on 09/24/2022
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A wedding weekend we will never forget!
Nothing short of perfect! The accommodations, the staff, and the food were all better than we could have imagined. The presidential suite was beautiful and spacious for the bridal party to get ready. The scenery on the back patio was ideal for our first look pictures, which came out amazing! The staff was attentive and knowledgeable. If looking for a location for your wedding accommodations, choose The Marriott Southwest Burr Ridge to make your experience memorable.
Marriott Chicago Southwest at Burr Ridge's reply:
Thank you Mr. and Mrs. C. for choosing Marriott Burr Ridge for your wedding weekend. It was a pleasure working with you and we wish you a lifetime of happiness.
Joel G. Married on 09/03/2022
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Exceptional
My wife and I booked Chicago Marriott Southwest at Burr Ridge as our wedding reception venue this past September. From the beginning, the staff at the Marriott was very accommodating and provided great service. We worked specifically with catering sales manager, Ella Sparks. Ella was honestly a God sent. Both my wife and I live in Texas and have been since the beginning of our wedding planning process. Ella was so accommodating with schedules and communication when we weren't always able to be physically present for meetings and walkthroughs. She was quick to answer our questions and communicated exceptionally with our day of coordinator as well. Our wedding reception came out even better than we could have imagined. We can't thank Ella and the Marriott team enough for the amazing dinner set up, accommodation, and service.
Marriott Chicago Southwest at Burr Ridge's reply:
Thank you so much for your details and wonderful review. It was an honor and privilege to be part of your special day. We wish you a lifetime of happiness and love.
Camille T. Married on 07/08/2022
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Such A Breeze!
I'm a planner in Chicago and one of our client's booked the Marriott Southwest Burr Ridge for their wedding venue. This was a new venue to me but the whole process was seamless with the help of Ella, Jill, and their team. They made it so easy and stress free!! From catering and decor to the room block for guests, they provided all the resources we needed to make this event successful. Every single question and request was handled in a timely manner and with positive attitudes. They were such a joy to work with and I would highly recommend hosting your event with them!
Marriott Chicago Southwest at Burr Ridge's reply:
Working with AMAZING planners like Wedicity makes our job that much easier and a lot more fun! Thanks for the great collaboration. We look forward to working with you again,
Beth N. Married on 07/08/2022
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Wonderful team!!
We had the opportunity to work with Ella, Jill, Chef Daniel, and their team at the Marriott! They really made our experience easy, enjoyable, and fun! Their team was very professional and prompt with their responses, and went out of their way to ensure we felt comfortable and excited for our big day! The food was incredible and our guests were very happy with their meals! They went above and beyond in making us feel special and taken care of not only on our wedding day, but leading up to this as well. We are so glad we had the chance and meet with work with this team at the Marriott!! :)
Marriott Chicago Southwest at Burr Ridge's reply:
Thanks Beth for taking the time as a busy newlywed to share your feedback, we truly appreciate. Your wedding day was GORGEOUS and we were honored to be part of it. Thank you so very much.
Emily D. Married on 05/21/2022
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Would recommend 1000+ times over again.
Planning a wedding during COVID is extremely stressful. However, the Chicago Marriott Southwesst at Burr Ridge made it easy. After 16 months of planning, we were ready to have our dream wedding on January 8th with 300+ guests. However, COVID had other plans. Due to the significant uprise in COVID cases and guests who reached out cancelling due to COVID, we had made the decision about 2-3 weeks prior to the date to post-pone our wedding. I was devastated. However, the Marriott and all their wonderful staff did not let me down. They immediately helped with changing our date and postponing our large wedding to a few months later. Any questions/concerns/thoughts we had were always answered promptly and they were so accommodating and helpful from the very beginning. With that being said, here we are on May 23rd, the weekend after my fairy tale wedding. The venue is absolutely stunning, the food could not have been better, the staff is beyond kind, friendly, and helpful, and I honestly have not a single bad thing to say about this venue. Trust me when I say, you will want to be hosting your wedding or event at this location!
Marriott Chicago Southwest at Burr Ridge's reply:
Thank you Emily for the kind review. We truly appreciate it.
It is never easy to postpone a wedding, but you handled it with grace and patience. And the wait was worth it as it was a MAGICAL day. Thank you for trusting us with your special day, it means a lot to us.
Jessica Married on 07/17/2021
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Absolutely amazing!
We had to scramble to downsize our wedding due to the pandemic, and needed to find a new venue. Jill and her team at the Marriott went completely above and beyond at every single step. From answering my million emails during the 3 week planning process, to upgrading our table linens and hotel room, to making sure that we had a wedding cake! We were completely blown away by the thousand extra things they did to make sure that our wedding day was perfect and memorable. The food was fantastic- everyone agreed that it was the best wedding food they’d ever had. We cannot thank everyone enough for making our wedding day the best day of our lives.
Marriott Chicago Southwest at Burr Ridge's reply:
Jessica,
Thank you so much for taking the time to share your experience at Chicago Marriott Southwest at Burr Ridge!. It was an absolute pleasure to work with you and host your delightful family and friends.
Rehana Married on 12/29/2019
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Fantastic!!
Marriott Burr Ridge was the perfect backdrop for our daughters wedding! The spacious lobby and ballroom allowed for beautiful decor and service for our 500 guest Indian reception. Kelly went above and beyond to ensure all aspects of the evening went seamless and the service staff was super professional and helpful-don’t hesitate to book this gem of a spot!
Mary K. Married on 09/28/2019
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Wedding at Mariott Burr Ridge
My experience at the Mariott could not have been better. The wedding coordinator, Kelly, helped me with any and all of my wedding needs. She was with me throughout the whole process and always put my mind at ease. One thing that stood out to me was the organization and hard work put forth. Kelly and her team at the Mariott made me feel like I was their number one priority. My wedding was absolutely gorgeous and I couldn’t imagine it being at any other location.
Marriott Chicago Southwest at Burr Ridge's reply:
Hi Mary Kate. Thank you for taking the time to share your experience at Chicago Marriott Southwest at Burr Ridge. We love to hear words and expressions like "gorgeous", "number one priority" and "put my mind at ease" and thank you so much for choosing Marriott Burr Ridge for your special day.
Jill Rinozzi
Director of Sales and Marketing
Kelli Married on 06/08/2019
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Best choice I made!
Amazing to work with!! Kelly was so helpful and made everything about the planning and the day of stress free!! Debra helped with the guest rooms and was very flexible and understanding, especially since we had many out of town guests. Kelly, Jackie and Todd helped in making my wedding day wonderful and I was able to enjoy every moment of it. I can't thank them enough!!
Marriott Chicago Southwest at Burr Ridge's reply:
Thanks so much Kelli. It was our pleasure helping plan your dream wedding. We wish you a lifetime of happiness.
Ivana M. Married on 06/07/2019
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Catering sales
wonderful kelly organized everything
everything was perfect
I didn't have to worry about anything
their whole team is great.
high recommendation!
Shea L. Married on 05/11/2019
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Wonderful dream wedding with Kind & compassionate staff
I had my wedding reception at the Burr Ridge Marriott on May 11, 2019. Kelly Schmitz was our wedding coordinator and she did an amazing job. She was so kind and such a pleasure to work with. The tasting was beautiful and the food delicious, better than I’d hoped for. They coordinated with our cake provider perfectly. Kelly helped so much on the day of, and gave some extra surprises that made the day that much more special. We love the staff at the Burr Ridge Marriott, including Kelly and the whole wedding team! -Shea & David LaBarbera
Marriott Chicago Southwest at Burr Ridge's reply:
Hello to the Newlyweds! Thank you so much for your review and sharing your experience at Marriott Burr Ridge. We are delighted to hear we were able to make your dream day so special. And as much as you enjoyed working with our team, we felt the exact same about you. Take care. Be well.
Kelly was incredible to work with! She made the day beyond beautiful despite the inclement weather outside.
Kelly covered every detail and was an excellent host. She handled difficult family tensions like a seasoned therapist and made smooth recommendations when my wife and I weren't sure how to proceed. If you're on the fence about the Chicago Marriott Southwest, know that Kelly will make your event everything you could have ever wished for.
Martina Married on 04/27/2019
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No need to look further. You won’t regret it!
I wish I could give them more than 5 stars! Despite the hectic planning before my MBA program and admist several covid scares, the team made our wedding amazing!! The venue is breathtaking. The service is spectacular. My guests said it was the best wedding food they have ever had. The bartender made amazing drinks and people rarely had to wait. Ella is so kind, organized, and answered all emails in a timely manner. She honestly became my fairy godmother through the whole process and became a part of our family. I am beyond happy with my experience. If you are looking for a wedding venue in the Chicagoland area, this is it. No need to look further. You won’t regret it!!!!
Jamie Married on 05/13/2017
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The Marriott did an absolutely fabulous job with our wedding! We met and started planning our day with Erica about a year in advance. We loved that we had so many options (colored linens, flexibility to use outside caterers, being able to provide our own décor) but so much help at the same time. I can’t emphasize enough how special Erica is and what a fabulous job she did orchestrating our wedding day. We had a pre-wedding event, and had TWO weddings in the same day (two ceremonies with brunch, cocktail hour, and reception) and she didn’t bat an eye. From the moment the weekend began, the entire staff was on their toes, insanely polite and courteous, and prepared for virtually anything!
We also really enjoyed the new renovation that finished just before our wedding. The neutral and gold tones went so well with our bright colors! And the rooms were well-decorated and comfy.
Finally, the prices offered were very affordable, especially for the scale of our wedding, we spent so much less than we would have at other venues in the area and I am confident our experience could not be matched elsewhere.
Maya Married on 09/17/2016
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Having our wedding reception at the Marriott in Burr Ridge was great. Erica was incredible to work with—she was very responsive to all the questions I had during planning and she was there on the wedding day to make sure everything went well for the reception. What I loved about this space is that you’re the only wedding that takes place at this location and they have a beautiful patio area that can be used for the cocktail hour (weather permitting). It was gorgeous weather on our wedding day so guests were able to enjoy the patio for the cocktail hour. We were also able to book several conference rooms to do hair/makeup and other wedding events. The food and drinks were delicious (both at the reception and at the food tasting which was so much fun). I loved that catering was in house, it made everything so much less stressful! The service at this Marriott is great—everyone was very friendly and helpful, and they were fine with us staying late as we knew our wedding would run long into the night. Thanks to everyone at the Burr Ridge Marriott, everyone had a blast!
Jorie Married on 09/19/2015
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Booking our wedding at the Marriott Chicago Southwest at Burr Ridge was a great decision because we had the BEST wedding day! Mary Ann was so incredible to work with; she connected with all of my outside vendors to ensure that everyone was on the same page, she followed up with me on every little detail, and executed everything to perfection. From the small things like the signature drink frames at cocktail hour, to the larger details like the table linens, Mary Ann ensured that my vision was carried through. We had our ceremony and reception on site, and my (new) husband and I both enjoyed that it was such a stress-free and seamless day. We did all of our pictures on the property too (so many awesome photo opportunities!) and even had our own spaces to dress and get ready. The customer service at the Marriott is amazing; the staff was so accommodating and friendly, and everyone really worked hard to ensure we had the best day possible. Our guests loved the food (as did we!) and the cocktails were expertly made. Late night snack and sweets table were both a hit, and we kept hearing over and over how wonderful the evening was. Thank you SO MUCH to Mary Ann and the Marriott staff for helping us to have such a beautiful wedding!
Kathleen Married on 08/29/2015
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We have reserved and put down our deposit to have our ceremony and receptions at this gorgeous facility. We LOVE working with Mary Ann and are thrilled that she will be guiding us through our special day. She is amazing; responsive (even at 7:30pm on a Saturday), follows through completely, warm and a wealth of information. We look forward to working closely with her the next 6 months!
Dana Married on 06/14/2014
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My Husband and I hosted our wedding at the Marriott Chicago Southwest. Brad at this Marriott is amazing to work with and helped go above and beyond to make our wedding day special. Every request we had was granted and then some and he was so great to work with. Even though this is a large facility with events every weekend, Brad never took more than 24 hours to return an email or phone call, which is so nice to ease a Bride's worries. The best part-you are the ONLY event in the place. You never have to worry about sharing your space with other families or parties and the space is gorgeous. The area is convenient and all the guests raved about the food and the accommodations, which we enjoyed as well.
I don't think we could have had such an amazing wedding day without Brad and his team taking care of every detail we could have imagined. When my now husband and I walked into the room before our guests I was in awe of what a great job they did setting up the ballroom.
For the service and the cost I would absolutely recommend to anyone to work with Brad at the marriott you will have a memorable and beautiful event.
Dena Married on 08/31/2013
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The Marriott in Burr Ridge was the perfect place for my wedding. They only have one event per night so that was really important to me. The service was excellent and the cake vendor they have is fantastic! I would definitely recommend having your wedding at the Marriott in Burr Ridge.
Shilpa Married on 06/28/2013
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I had my wedding at the Southwest Chicago Marriott in Burr Ridge and it was just a great success! The staff was so friendly and helpful, as well as our catering manager, Hemant Malhotra! Any stress of ours was taken care of immediately and we were catered to in a polite and royal manner. Overall, my experience with the Marriott was nothing but amazing! I would definitely do my next event here!
Jill Married on 06/15/2013
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The Chicago Marriott Southwest was amazing! Not only did they provide a lot of the small things that we didn't have time for (chair covers, floor length linens, cake, etc.), they were beyond responsive to any questions or concerns that we had. I loved working with their sales staff and enjoyed every minute of my reception. The timing of the reception went off without a hitch thanks to their trained staff. There were even some minor mishaps that I, the bride, didn't even know about because they were handled so well. There is no way that I would have been so calm leading up to the big day without knowing that the Marriott sales staff was in contact with all of my vendors (florist, lighting, sweet table, band, etc.) behind the scenes!
Erica Married on 02/23/2013
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Even before my event took place, people would ask me where the wedding was going to be. When I replied Marriott in Burr Ridge, IL , people would immediately light up and say "I was at a wedding there before and it was beautiful and went so well. The service and food was excellent!". This made me really excited and confident about my choice of venue. They lived up to every expectation. The convenience of having the ceremony, reception and hotel rooms all in the same place was better than I could imagine for us and for my guest. Everything ran smoothly and allowed me,the bride, to enjoy myself instead of worrying about the sequence of events. Hemant, my main contact, was amazing! He was very knowledgable and even went out of his was to help me. Any email or call was quickly returned with every request made. I highly recommend Marriott Chicago Southwest at Burr Ridge!
Marriott Chicago Southwest at Burr Ridge's reply:
Erica,
Thank you so much for allowing us to help you celebrate your wedding night! You are so right...the peace of mind you receive by having your entire evening at one location is priceless and so convenient. Thank you for letting us be part of your special day and congratulations again!
