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Margaritaville Resort Orlando Reviews

Margaritaville Resort Orlando

Margaritaville Resort Orlando

Kissimmee, FL
4.9 out of 5 rating, 38 reviews
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Reviews

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4.9 out of 5 rating
4.9 out of 5 rating
38 reviews
98% recommend it
  • Quality of service
    4.9 out of 5 rating
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    4.8 out of 5 rating
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    4.9 out of 5 rating
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    4.9 out of 5 rating

Awards

38
WeddingWire Couples' Choice Awards 2024 Winner
WeddingWire Couples' Choice Awards 2023 Winner
WeddingWire Couples' Choice Awards 2022 Winner
WeddingWire Couples' Choice Awards 2021 Winner
Weddingwire
4.9/5 38 reviews
Google
4.3/5 5093 reviews
  • Susan
    Susan Sent on 01/26/2025
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    Magical Wedding

    Lissette and her team made my son and daughter in-laws wedding absolutely magical. She made sure everyone single request was done to perfection. The weather did not cooperate but Lissette and her team were able to pivot and make everything appear as if it was scripted. The food was amazing. Every guest complimented us on the food quality. The package we chose included a day of planner and Sharlene was magnificent. She was on top of every detail.
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    Stephanie Sent on 01/16/2025
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    Gorgeous, laid back beach vibes!

    Our wedding at Margaritaville was absolutely perfect! From our initial communications with Tamara, we knew that Margaritaville was the venue for us. Tamara was so easy to work with and made sure we had everything we asked for. Planning a destination wedding from Massachusetts was scary at first, but Tamara made it so easy and so perfect. The terrace where we had our ceremony provided the perfect backdrop. The cocktail hour space with the built in bar and the Seagrass room were gorgeous! The perfect vibe. The food - 10 stars!!! I was nervous that the food wouldn't be as good as it was for the food tasting and I have to say that it was even better. The Chef was top notch. Everyone is still talking about the steak months later. I highly recommend Margaritaville as a wedding venue! I will treasure our Wedding memories and can't wait to return for a honeymoon!

    Margaritaville Resort Orlando's reply:

    Stephanie,
    Thank you for your amazing feedback! It was such an honor to help bring your destination wedding to life. I’m delighted that you loved the terrace, and Seagrass room—they truly set the perfect scene. I’m especially happy to hear the food exceeded your expectations, and I’ll be sure to share your kind words with our Chef. Your special day was unforgettable, and I’m thrilled Margaritaville will always hold a special place in your heart. We can’t wait to welcome you back for your honeymoon!

    Warm regards,
    Tamara
  • Carene
    Carene Sent on 01/14/2025
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    Amazing Wedding Experience

    "Our wedding day was a dream come true" ... not all brides can say that. It truly was amazing ..... the Banquet and Event team at Margaritaville Resort Orlando did a fantastic job of making our vision a reality. Our event planner, Lissette Ellis was always available to meet with us or answer any vendor related questions we had from the planning stage to execution on the day of the event.

    Our wedding was no easy task for them as we had 75% of our attendees coming in from the Caribbean and other states. The resort did not see that as a challenge but provided us with a a block of rooms at a special rate for our friends and family to enjoy our special weekend. Even our entertainment, Dil E Nadan flew in from Trinidad to perform at our wedding. The resort allowed us to introduce cultural performances and delicacies and worked with us to transform the patio deck into a taste of the Caribbean.

    The venue also felt like a tropical resort and our guests all felt like they were on a getaway weekend! They're even planning to return this year and are demanding a reunion party to celebrate us one year later!

    My husband and I enjoyed every moment planning our wedding with this amazing team at Margaritaville and we can't wait to return to celebrate our one year anniversary soon.

    Margaritaville Resort Orlando's reply:

    Carene and Donald, thank you so much for taking the time to share your experience with us! We are beyond thrilled to hear that your wedding day was everything you dreamed of and more. It was truly a pleasure to work with you and help bring your vision to life, and we’re so glad that our entire Banquet and Event team could make the planning process seamless and enjoyable for you.

    It’s wonderful to hear that your guests had such a fantastic time, and we're so glad we could help create such an unforgettable experience; your Wedding Celebration was truly one of a kind and the cultural elements of your special day will be something I and our team will always remember. The fact that your guests are already planning a reunion is such a testament to the special memories created that weekend!

    We can’t wait to welcome you back to Margaritaville Resort Orlando for your anniversary celebration – here's to many more magical moments to come! Thank you again for trusting us with such a special occasion, and we look forward to celebrating with you again soon.
  • illustration stars

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  • Kelly
    Kelly Sent on 12/16/2024
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    Amazing venue!

    This venue is absolutely gorgeous and has so much to offer for any wedding size. Tamara is also the most incredible coordinator I have ever seen or worked with in my 19 years of experience in a similar line of business. They can make any dreamer reality and I would recommend this venue to anyone! We absolutely loved our wedding and a lot of that was thanks to Tamara!

    Margaritaville Resort Orlando's reply:

    Wow, thank you so much for your kind words! It was an absolute pleasure working with you and being part of such a beautiful celebration. Helping to bring your wedding vision to life was truly a joy, and I’m so glad to hear how much you loved your special day. Your feedback means so much to me. Wishing you both all the love and happiness in the world—congratulations again! 💕- Tamara

  • J
    Jamie Sent on 07/05/2024
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    Best experience!

    Our event was so fun and easy to plan. The venue itself is beautiful so it made everything feel extra special. Lissette and her team were so easy to work with and were able to accommodate special food requests, extra time for room set up and event a shuttle to get us from our cottages to the event easily. The food and service was outstanding! We would plan another event in a heartbeat, and look forward to hopefully going back again some day.
  • Rebecca
    Rebecca Sent on 06/26/2024
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    Fintastic Wedding Weekend at Margaritaville

    Amazing wedding weekend including rehearsal dinner, ceremony, and reception made possible by the incredible wedding event staff that included catering manager (Lissette) and wedding coordinator (Michelle). Every step was explained and the staff helped us make the correct decisions for our group from the menu to the venue to the time and more. Our events unfolded just as planned, maybe better than planned, as the coordinator guided everyone through the steps.
  • Christina
    Christina Sent on 06/05/2024
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    A Beautiful Canvas for Any Event, and a Wonderful Catering Manager (Lissette)

    I am going to preface my review by saying my husband and I are Italian from NY. So anyone who is familiar with NY/NJ Italian Weddings knows what I mean when I say we are used to big, over the top, weddings where EVERYTHING is included and they will make ANYTHING you want a reality.. We definitely wanted something different, but just noting this is not that kind of Wedding Venue.

    When we first visited Margaritaville in 2020, we knew we could picture our wedding here. It was bright, brand new, airy, clean, and had so many Modern, Tropical, Romantic aspects that we loved.

    Once we were engaged in 2022, we reached out to schedule a formal tour and learn more about the offerings. We met with a team member who is no longer there, booked our date and began the process.

    With our Wedding being in May of 2024, and having had booked in August of 2022, we had almost two full years of planning - which can be daunting at times because there is only so much to accomplish and get done in certain timeframes.

    After some miscommunication regarding the Catering Manager I initially booked with leaving her position (which was my biggest fear after seeing the past reviews), in came Lissette who was nothing but a pleasure to work with.

    She was very understanding of my stress of having to get her up to speed on my vision and went above and beyond to make sure our day was everything I envisioned. She was always quick to respond and on the money.

    She was always an advocate for us and worked hard to accomplish each and every one of my asks. We had a wonderful final walkthrough/tasting a few months prior to the wedding which left us with minimal finalizations to do ahead of the big day. All in all, I would recommend Margaritaville Orlando as a Wedding Venue and working with Lissette if possible.

    The resort has several beautiful options for where you can hold your ceremony and reception. We opted for a ceremony outside with a Reception in the Compass Rose Ballroom. The ballroom was my least favorite thing about the resort. It is very beige and boring. But, I pulled together so many excellent vendors who transformed the space into a bright and colorful room full of romance.

    I only have a few cons from my Wedding day that are no direct reflection of Lissette, but are worth noting as things to look out for:

    - When booking, we were given one night stay in a suite for the night of the wedding. Since we wanted to get ready there, we had to book and pay for the night before, which would then be upgraded to a suite to match what the comp is. When I went to check into this room at 9am on Friday for my Saturday wedding (since I was already there staying in the Cottages) I was told my room would be ready soon! Which was music to my ears as I had a lot to transport up to the room before my 4:30pm rehearsal. Long story short, the day went by and there was never a room ready for me. When I called the front desk to question it, I was told I would have to wait til 4pm (which I understand to be standard, but I was told one thing, and another happened...) It took a couple of hours longer, but I finally got into the room around 3pm that day. With the amount of money we spent to have our Wedding there, and the amount of guests I had staying at the resort, I was very disheartened by the treatment from the staff at the desk that day. ---- But, the one bright side was the beautiful Champagne and Chocolate Covered Strawberries left in our suite after the wedding, with a beautiful card from Lissette -- again, she saved the day.

    -The ceremony space wasnt "locked down" until about 10 minutes before I walked down the aisle. All during my first look, hotel guests in bathing suits were trapsing through where we were. There were about 5 instances in 10 minutes where people almost stepped on my veil...

    - In the age of social media, I did a lot of research to see past events at Margaritaville to gauge the things I did and didnt like, as well as put together my vision. One thing I had seen SEVERAL times online was the use of Cold Sparks in the HUGE ballroom. I booked a package that included these with my DJs, who also confirmed they had used them there before so it would be no problem. Well, the day of my wedding, it was a problem. They were told they couldnt set them up. Fortunately, I was so relaxed the day of my wedding and realized I had no say in things at this point, I let it go. From what I can gather, there is someone new in charge who is very by the book and fails to take into consideration that a little grace goes a long way when someone is planning the biggest day of their lives! It is not my fault that their practices were different then who came before them...I had dreamed of the pictures with the sparklers since the day I booked them two years ago, but fortunately, my DJ's and coordinator came up with an alternative so 2 of the 4 I had paid for could still be used at the exit.

    - Overall, the food was good. Everyone had great things to say about our choices for the cocktail hour. There were some meals where the meat was either severely overcooked, undercooked, or in some cases, the fish had an extra fishy smell. But, our guests were all great and nobody mentioned any of these things until the next day.

    - The one major thing I am very dissappointed in is Coffee Service never took place. Of my 116 guests, only 5 guests got coffee and that is because they explicetely asked for it. Shame on us for having fun on the dancefloor and not stopping to think we needed to check on this standard piece of any function. Again, our guests showed great kindness and didnt inform us of this til the next day.

    - It was hotter than usual in Florida the week of my wedding, so ALL of the resort spaces were very hot the entire time. Hallways, bathrooms, the ballroom, the Foyer - there was nowhere to go for relief. I understand it takes a lot to cool down a space that big, but it was unbearable at times..

    These few things definitely caused me some unnecessary stress and dissapointment on my Wedding day but the love we were surrounded by saved the day.

    All in all, Margaritaville did a nice job. The venue is beautiful and most of the staff was pleasant and kind.

    One huge pro of having your wedding here is they provide you with a Day of Coordinator - and in my case, Kelsey from Simply Enchanted Events was who was assigned. Kelsey and Lissette worked seamlessly together to make sure everything leading up to the day was perfect. There is definitely value in that offering so I must give credit there!

    I truly can't say enough wonderful things about Lissette and Kelsey.

    For any other NY/NJ brides who are familiar with those costs, just know there is in fact value in what you pay in the Tri-State Area. The cost savings in Florida is in the vendors, not the venue, as each asks comes with a price tag, and a hefty admin tax + sales tax (++).
  • A
    Arlene Sent on 12/06/2023
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    Amazing and Caring

    Lissette was amazing, caring, very responsive, charismatic, understanding of our needs and eager to find solutions to any issue that presented itself. She was a breath of fresh air during this exciting and stressful time.

    No amount of thanks could ever express my gratitude for her kindness.

    My family and I appreciate her dedication to making our important and amazing day even brighter.
  • J
    Jacqueline Sent on 12/05/2023
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    Lissette was wonderful in every way

    We had the best day and experience working with Lissette we would do it over and over again
  • Kaitlin
    Kaitlin Sent on 12/02/2023
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    Amazing experience

    Overall best day of our lives the staff went above and beyond to make the day perfect for us
  • Apryle
    Apryle Sent on 11/13/2023
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    Made planning my wedding stress free!

    I had my wedding at Margaritaville on September 24th and could not of been happier. My wedding coordinator Lissette made the whole process stress free and east. We booked the wedding in June and she helped me plan this wedding in just 3 months. The food was amazing, the venue was perfect and she offered me options for every situation that may arise. I could not recommend her more. Thank you!
  • Y
    Yelen Sent on 09/16/2023
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    Dream wedding in a tropical paradise!

    When we first signed our contract, there was a ton of staffing changes which caused some hiccups in the beginning of our wedding planning. However, as the day got closer and Kelsey took over, all of our worries were laid to rest. The staff ensured that every detail was taken care of. Margaritaville was the perfect location for us since most of our guests were traveling and we had the convenience of hosting everything in one place. It was a wonderful setting with so many beautiful places for pictures. The wait staff was extremely attentive and a lot of them spoke Spanish which was wonderful for our family. After the ceremony, the staff had even set up a smaller room for us to have the food from the cocktail hour before we went in to the reception. The food was all delicious but the biggest highlights (that we are still getting compliments from our guests about) were the cheeseburgers in paradise, the coconut shrimp, the coconut margaritas, and the rum punch. Looking back at our wedding day, we are so happy we went with Margaritaville! Thank you, thank you, thank you to the staff that made our day better than we ever imagined!
  • H
    Hong Sent on 07/20/2023
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    Great place to get married

    The wedding was putting together beautifully and all staffs were very helpful. It was a great place to get married.
  • Judith
    Judith Sent on 07/08/2023
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    Absolutely fantabulous

    Margaritaville Resort Orlando is ABSOLUTELY the BEST place in the world to get married. The EXCELLENT SERVICE they provided; made our most special day AMAZINGLY FANTASTIC. Cinderella & Prince Charming had nothing on us 😊
    EXTRA EXTRA SPECIAL THANKS to Lissette Ellis our sales person. If above and beyond was a person Lissette it would be her, we love you Lisette 🥰
  • Katelin
    Katelin Sent on 05/16/2023
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    A Beautiful Wedding Venue

    I booked my ceremony and reception with Margaritaville Resort Orlando 14 months in advance. I had lots of questions at the beginning of the planning process, but it was very hard to reach anyone in the events department. To make a long story short, I was making phone calls and emails for months with no response. There were about 6 months left before my wedding when I was finally able to reach someone. It turns out that my wedding coordinator had left the hotel, and no one ever reached out to me regarding the change. The lack of communication was unprofessional. Luckily my new wedding coordinator Lissette was very responsive, helpful, and overall lovely to work with. My wedding planner Manuela, who was subcontracted by Margaritaville, was also amazing. Both of these ladies made sure every detail was taken care of and to my liking. The venue itself has a classy beach vibe. Everyone who attended was very satisfied with the meal choices, drink options, and delicious cake (included with my package). It was a rocky start, but the end product was a wedding of my dreams.
  • Andrew
    Andrew Sent on 05/01/2023
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    It was amazing! One stop shop!

    Margaritaville is the best place is to have a wedding! We got married October 2022! Don’t get me wrong after constant turn over with multiple people leaving which was a little frustrating. We finally got blessed with Ashley and Kelsey! They made our wedding come through with perfection! If you’re doing vacation wedding, just save time and do it with Margaritaville. Thank you for everything! - The Thompson’s
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    Bryan Sent on 02/12/2023
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    #GinsUp celebration

    Fun venue, good food, beautiful outdoor ceremony location (OnVacation Terrace) and reception space (Seagrass), and overall a great location for our wedding. All of our guests thought the venue was amazing, and we enjoyed getting to work with Ashley and her team. We’d highly recommend the cottages for anyone staying more than one night.
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    Deb H. Sent on 11/30/2022
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    Five Star Wedding

    Ashley & Kelsey were present every step of the way. Kelsey even responded on her day off. They worked carefully & thoughtfully with the wedding planner to assure everything came together. It was particularly challenging as the wedding was scheduled outside. Then it rained all day. Thank goodness for a Plan B. Everyone arose to the challenge of moving the ceremony indoors with 100 guests.

    Everything worked seamlessly. Food was on time and delicious. Guests commented they enjoyed being greeted with mini Margarita's. Staff floated with appetizers frequently. Every detail was thoughtfully handled. The staff was very polite & truly delivered a great guest experience, We the grandparents as well as our bride and groom are very happy.
  • Lelia
    Lelia Sent on 10/26/2022
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    Dream Wedding Venue!!

    When I originally booked Margaritaville in September 2021 up until May 2022, I have been in contact with many different sales/catering managers there which stressed me out. When I had a question about tables or tastings, I would be directed to the newest manager and they would have no idea what wedding was happening when. I started second guessing my venue choice until Ashley came in. She was great to work with and answered all of my questions and made sure I wasn't stressing too much. She helped throughout the planning process and was there day of which was a huge plus! Booking MRO was the best decision ever! From the staff at the front desk to the servers working my wedding were outstanding! Everyone was so nice and happy to be there! 1000/10 recommend this venue to couples!!
  • M
    Megan Sent on 10/17/2022
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    Huge October Wedding

    We booked Margaritaville for our 2022 October Wedding in March 2021. From the original Events Manager we booked with we were passed around quite a few times and communication was lacking. We had one person (Jacob) that kept trying make us change our plans to something that would be easier for him but was not what we wanted. We honestly weren’t sure what to expect when our day rolled around. It got to the point where we were super defeated and just wanted the wedding to be over and whatever happened happened.
    Then enter the angel that is Kelsey O’Conner. We told her our frustrations with everything (and one) we had had to that point and that we simply just weren’t excited. She COMPLETELY turned things around and exceeded our expectations. She was quick to respond- put out fires before we knew there were fires, and made our day the best ever. She even had to deal with my type A mom who can be a bit overwhelming and held her own in a nice professional way (which is saying something!) Margaritaville has an absolute treasure with Kelsey. Our Wedding was HUGE (and we even had a wedding crasher that Margaritaville dealt with for us) and all of our guests talked about how wonderful everything was from the atmosphere to the food. We had a lot of out of town guests that stayed both in the hotel and at the cottages and said it was one of the best vacations They’ve had in a long time.
  • Nicole
    Nicole Sent on 06/20/2022
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    Best wedding ever!

    First off, I would like to say that Ashley Poulin, my coordinator at Margaritaville went above and beyond to make sure that every thing was perfect for my guests, my husband and myself. I had gone through about three different coordinators before she took over my event about a month before the wedding. Because of this, I was extremely nervous as I had gone over my details with so many different people and the event was getting so close. Fast forward to the week of the wedding when we arrived in Orlando, she was always just a text away and jumped on any issue or concern that I had and bent over backwards to make sure that everything went perfectly!! She was truly a difference-maker not just for the wedding, but during our entire five-day stay at Margaritaville.

    Everyone raved about the food and reception, and said that it was the best wedding that they had ever been to! The staff was extremely attentive to my husband and I during the reception and made sure we were taken care of. I could not have asked for a more perfect wedding day!
  • J
    Jennifer Sent on 06/07/2022
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    Saved the Wedding

    I recently got married on May 7th, 2022 at Margaritaville Orlando Resort and amazing is an understatement. I originally booked my wedding when Cassie was the wedding manager, but for personal reasons she had to relocate elsewhere. I was someone who faced the struggle and stress of dealing with all different wedding coordinators throughout the wedding planning process. Some of the coordinators I worked with gave me little to no hope in my wedding actually going the way I wanted it to. I was pretty much hopeless and devastated that everything was going to be ruined. It was then, that I met Claudia and Ashley who completely turned my mindset around and saved my wedding. They both took over my wedding about 3 weeks before my actual wedding date. I was a bit skeptical after dealing with not so great people, but they fulfilled everything they promised to me. They also responded to all my questions and concerns in such a timely fashion that I was shocked I was even dealing with the same resort. They turned a bad situation into everything I dreamed for and more. My guests absolutely loved the to die for food and the ambiance Margaritaville Resort Orlando provided. I want to thank Claudia, Ashley, and also my day of wedding coordinator Samantha Follmer for the beautiful wedding they helped to coordinate.
  • Janessa
    Janessa Sent on 01/19/2022
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    Great venue for Weddings

    I am a wedding planner and recently had the pleasure of working a wedding here. It was a Christmas themed wedding and had lots of moving parts involved. The hotel staff was so accommodating and helped in whatever it was i needed to make the brides vision a reality. In part of the planning process, they always answered emails right away and also fit the dietary needs of the wedding guests even though certain things were not on the menu. I hope I get to work another wedding here soon!
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    Melanie Sent on 01/17/2022
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    Get married here!

    This venue is truly beautiful! My husband and I were blown away by how well the Margaritaville team put everything together for us. We knew this was the place we wanted to get married since we first walked in. They made planning the wedding process as stress free as possible and would highly recommend them for your wedding!
  • Melissa
    Melissa Sent on 12/06/2021
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    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      4 out of 5 rating

    A Tropical Wedding Experience

    We were recently married at the beautiful Margaritaville Resort in Orlando. Our ceremony was held outside with a stunning sunset and two palm trees as a backdrop. The cocktail hour was held outside in a covered area immediately following the ceremony. We were able to use the resort’s coral as table décor as well as the cocktail tables and linens. The hors d'oeuvres were delicious with a huge demand for the cheeseburgers in paradise. The reception was held in the Seagrass room and was the perfect size for the tables, dance floor, DJ and photo booth area. The linens came standard with the package and we upgraded the napkins for a small fee. The entrée included filet mignon and shrimp, salad, rolls and wedding cake. We were able to meet several dietary requests including a last-minute request for a kid’s meal.
    Our party was very impressed by the dinner served as well as the attentive staff who went above and beyond in helping us have a memorable wedding. Lastly, our Wedding Coordinator, Jessica Maertchik, was a true gift as she kept our event running smoothly.

    The only downside that we found, which has hopefully been addressed, is that the event coordination was not a seamless process. This led to a few hiccups in transportation and some frustration with ensuring that our guests had an early check-in.
    All-in-all, we highly recommend the venue for any sort of event and cannot wait to go back!
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