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BEAUTY LUX SALON Reviews

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Reviews

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  • Helena
    Helena Sent on 07/25/2025
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    Best Experience!

    We had a destination wedding, and Mara was truly a lifesaver, making my family and me feel beautiful and flawless! From the start, she was incredibly helpful—quick to respond to emails and calls, flexible with scheduling, and a pleasure to work with. Even from a distance, she made the entire process feel seamless.

    On the big day, Mara and her team arrived right on time and immediately got to work bringing our vision to life. She took the time to get to know me and my family, customizing each look to perfectly match everyone's preferences. When it was my turn, she sat down with me to go over every detail—my dress, veil, hairstyle, and makeup—to make sure everything would come together flawlessly.

    Mara also ensured that my hair would hold up all day (which it did beautifully!), and I can hardly begin to describe how happy I was with the final result. She nailed the makeup too—I felt beyond beautiful and so confident walking down the aisle.

    Despite not being able to conduct a trial due to the distance, everything turned out exactly as I had imagined. The schedule ran like clockwork, with time to spare—no stress at all. Mara was such a calming and professional presence, and I would absolutely recommend her to any bride, especially for a destination wedding. She's amazing!
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    Emily Sent on 01/22/2023
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    Mara was so professional and skilled

    Mara and her team did such an amazing job with my hair and makeup (as well as all of my bridesmaids'). It lasted all day, too - it was HOT that night and I was dancing a ton, but I didn't even have to use the adorable touch-up kit that Mara so graciously put together for me. Everyone at Beauty Lux was extremely professional, friendly, and punctual. So glad we went with them and would advise anyone to hire Beauty Lux for their wedding hair and makeup!
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    Joanna Sent on 06/29/2022
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    Perfect bridal hair and makeup for small destination wedding!!

    Mara did my wedding hair and makeup and did an amazing job! My hair and makeup came out perfectly. I had a couple of inspo pictures and Mara was able to create the perfect bridal look pulling from them as well as adjusting for my features. The end result was even better than I hoped. Would highly recommend Mara and her team for your wedding hair and makeup needs.
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  • Monica
    Monica Sent on 05/27/2022
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    Excellent!

    Mara did my make up for my wedding and it was absolutely beautiful and stayed literally the entire day! I felt so glamorous for my big day. Not only is she an excellent artist but very relaxed and kind (which is important on your wedding day which can be stressful) and very collaborative as well. We did a trial the day before and if I had any feedback, she quickly would adjust as needed so we were in good shape going into wedding day. She also did both make up and hair for my mother, and my step mother in law, my maid of honor (hair only) and sister in law (make up only) - and everyone absolutely loved the finish result. Seriously, people kept complimenting my make up over and over again. I highly recommend Mara! Thank you Mara!
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    Jillian Sent on 10/13/2021
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    The best on the Island

    Mara and Megan were phenomenal! They did hair and makeup for myself, bridal party and the moms. Mara is a genius with hair and took everyone’s idea to the next level.

    Our makeup looked natural and flawless. After 8 hours of sweating, smiling, crying, dancing our hair and makeup still looked perfect.

    I highly recommend them for your special day!
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    Haylee Sent on 10/03/2021
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    Excellent experience - would recommend!

    We had a destination wedding and Mara was such an asset! Very helpful in scheduling and answering questions over the phone and email, easy to work with, and great results. The day of, the team showed up right on time and took all of our looks and turned them into reality. Super impressed how on time everything ran and we even had a bit to spare. I wasn’t able to do a trial due to the distance but everything came out just how I hoped! Would most definitely recommend to others.
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    Valarie Sent on 08/11/2021
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    Gorgeous makeup

    I had Megan do my my makeup and It came out absolutely glowing and flawless - I could not be happier!!! I also loved my hair but I cannot remember the name of the stylist! All in all it was a fantastic experience & thank you for the touch up kit and aveda lip gloss!!
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    Natalie Sent on 09/29/2019
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    Perfection!

    Mara was the make-up artist for our entire bridal party and Maddie assisted with updos and blow-outs, and I couldn't be more pleased! They took the time, care, and attention to make each person look/feel their best! Regretfully, we got married during a heatwave, so the photos do not do her work justice as we walked out of the studio (which was adorable) looking like models.
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    80F7529D62B95943C3F3Fec1A854823Bcc64113F Sent on 07/21/2019
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    Mara made me look beautiful

    Mara was amazing. She came to the room to do hair and makeup for my MOH and me. She was so kind and patient and really made us look amazing. I was a bit worried because I did not have a trial, but she made me feel beautiful on my amazing day.
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    Kelly Sent on 05/30/2019
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    True Professionals!

    Mara and Malia far exceeded my expectations for hair and make-up! Since it was a destination wedding I didn't do a hair or make-up trial, just showed up with pictures and both turned out exactly like I wanted. Mara did hair and Malia did make-up. They truly made me feel stunning on my wedding day. It was all I wanted and more. Not to mention, they were a joy to be around and we had so much fun getting ready with them. I highly recommend Mara and her team!
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    Lancelot Sent on 03/07/2019
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    Your bridal party deserves the absolute best!

    As the groom, I wanted to set-up the bridal party with their hair & makeup arrangements, but since we were doing a destination wedding, I knew it would be difficult not being able to visit with the vendor themselves or do a trial months in advance. Mara Michael was by far the BEST beauty service I could have asked for. The bride really enjoyed her trial prior to our rehearsal luau, and the bridal party LOVED the team that came over to work on them the day of our wedding - they were very impressed with how they could work so easily with such a variety of hair styles and makeup likes and dislikes. Every one of the girls felt like a beautiful part of our ceremony, just as I had hoped. Chantelle was THE BEST at answering all my questions, making sure I knew the details of everything I was planning for the bridal party, and making great recommendations. The options available for the bridal party was very impressive (they ended up getting mani’s/pedi’s done onsite as well). Our flower girl LOVED being treated like one of the girls, and for that we are truly thankful! If you are considering having the beauty team come out to where you are staying rather than going to their salon, the entire team was on time, professional and friendly, and never made anyone feel like, ‘just another customer’. THANK YOU for making my bride and her bridal party feel like the day couldn’t have been more perfect! Forever thankful – Lancelot & Britni Elarionoff
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    Shalane Sent on 08/18/2018
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    Mara and her team did the most amazing job making me and my girls feel gorgeous for my wedding on the 12th of June 2018 in Kona, Hawai’i. I've never seen my sister look more beautiful in our lives. After seeing herself in the mirror she has now adopted a whole new way of doing her makeup that suits her. Mara was very accommodating and did my makeup not only for my wedding but THREE different occasions!
    I probably wouldn't have forked out the dough on a makeup trial (as I already knew from pics, reviews and Instagram they were the best) but since I wanted I boudoir shoot anyway I purchased her boudoir photo shoot package that Includes hair and makeup and had her do my hair and makeup like I would for wedding... AND then I planned for my bachelorette party to be that evening too! I killed 3 birds with 1 stone! I'm glad I did the trial as for my wedding I just wanted slightly different lip colors etc that suited me more.
    The team at Beauty Lux Salon also managed to get me in last minute for hair and makeup to be done exactly like my wedding for an adventure photo shoot we had two days after the wedding -which I highly recommend as I was so much more relaxed and probably more beautiful than on my wedding day because I wasn't sweating and dancing, and felt great with my hair and makeup picture perfect.
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    Jamie Sent on 08/08/2018
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    After 3 emails to different vendors Mara McMichael salon was the only ones to respond. They where very punctual and we had a fun stress free experience. Glad we used them:)
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    Taylor Sent on 04/06/2018
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    I got married on March 29, 2018 at the Royal Kona Resort and had Mara and her team from Beauty Lux Salon do my hair and makeup in my room. They are literally amazing and made my mom and bridesmaids and I look so beautiful. I loved my hair and makeup and they got my vision exactly. It's so nice to be able to relax about this part when you have so much going on as a bride. I am from Colorado, so I was not able to really have a practice round, but I still felt in great hands with Mara and her team.
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    Julia Sent on 10/19/2017
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    Mara and her team are amazing! They came to our condo and did hair and makeup for me and my 7 bridesmaids. Everyone looked gorgeous and even in the hot Hawaii weather, my makeup looked flawless at the end of the night. They are all such talented girls, and I continue to see Mara as my hair stylist since I live on the island. Mahalo ladies!
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    Ami Sent on 10/11/2017
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    If I could give more than 5 stars, I WOULD! Mara came to my room on my wedding day. She was punctual and professional as well as very kind. She listened to what each person in my bridal party wanted for hairstyles, and she nailed it! All of us were in complete awe, her hairstyles were magical and made all of us feel like princesses for my special day.
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    Morgan Sent on 09/15/2017
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    Thank you Mara for making me feel so beautiful for my wedding day in August! She made the process so easy, and made my look the best ever for my wedding day!
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    Anna Sent on 09/14/2017
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    Mara did my bridal party and my hair and makeup for our wedding at Kahua Ranch. I went in for a trial run a few days before the wedding and worked out exactly what I wanted. Mara is great - she doesn’t try to force a look onto you and is happy to use your own makeup. We were all really happy with our hair and makeup and I definitely recommend Mara for your wedding.
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    Lynzi Sent on 07/10/2017
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    Mara and her crew were the best – she listened to what each girl hoped for and captured the overall look perfectly. Her group is very casual and comfortable to be around! Wonderful group and amazing look for the wedding party and I! Very very happy with her!
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    Romina Sent on 06/11/2017
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    Mara is simply awesome! She was there on time and did exactly what I wanted for my hair and makeup. I have really thin hair so it's always a challenge to do anything with it but she worked her magic and not only it looked fab but it held perfectly throughout the entire ceremony, photoshoot and reception despite the heat and humidity. Same for the make up, it looked flawless throughout the whole thing and every time I see a photo now I'm like WOW! Her airbrush technique is super light and breathable on your skin and she uses all the best brands which is very important for me since I have sensitive skin and eyes. To sum it all up, Mara is awesome, quick and so so sweet! Shout out to her just as awesome stylist Sasha as well!! You guys make a dream team! THANKS!!!
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    Marcella Sent on 11/22/2016
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    Mara did an amazing job with my makeup for my August wedding. I live in California, so I met Mara for the first time when we were doing our trial makeup and hair run through. She was probably the easiest vendor I worked with. She was always very responsive and when we did the run through, she did everything exactly how I wanted and it looked fantastic! The day of, my makeup and hair stayed perfect through the whole wedding and I couldn't have been happier! Highly recommend.
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    Tara Sent on 10/26/2016
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    Mara is magnificent!!! We didn't have a chance to do a trial run since we were coming in from the mainland, there was no need to even give it a second thought because she did an amazing job! She also realized my A/C wasn't just taking a long time - it wasn't working and she got maintenance right up there to fix it for us =). It rained a bit but my makeup and naturally curly hair stayed put and looked beautiful for the entire night. She helped us out with last minute things like a braid for my daughter who found a difficult one she fell in love with and no one else could do for her, she did lashes for my mother in law - all while making sure my hair and make up were the priority and looked amazing.
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    Jennifer Sent on 12/22/2015
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    If you are looking for an amazing professional to do your hair and make up for your wedding, Mara is your lady. My hair and make up for my wedding looked beyond anything I could have imagined. I couldn't believe how beautiful everything turned out. Thank you so much Mara for making me feel so beautiful on my wedding day!
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    Rebecca Sent on 05/25/2015
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    Thank you Mara! I loved my wedding hair and make-up! You asked for photos and I ran out of time to gather any. I only gave you a loose description of what I wanted, and what I got was even better than I ever imagined... especially as I can never get my hair to curl, or do anything! You are a hair magician! My make-up looked beautiful and both my hair and make-up lasted the entire night. With all the running around and prepping for the wedding, this was one of the few moments I had to just relax. I'm so glad I found you!
    I recommend Mara 110%! She is awesome!
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    Mollie Sent on 07/02/2014
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    Mara did my hair and makeup and my mother's hair for my June 5 wedding. I also had a hair trial with her the week before at Lush in Kona. Lush is a salon where independent stylists work out of. Both experiences with Mara were amazing. I received many many compliments on my hair. My mother was being a little difficult with trying to force her opinion on me and Mara was very diplomatic and helped me navigate a very difficult few minutes.

    My makeup was also spot on.

    Book her in!
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    Allisha Sent on 03/01/2014
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    I found Mara Michael thru Vintage and Lace Weddings (my wedding planner). Quick background, I hardly every wear make-up and get my hair done. I am hesitant and lazy with beauty things. So was I about either getting a stylist (she was a little pricey). It was one of the last things I booked for my destination wedding in Kona. I have to say I absolutely have no regrets! Worth the money!!

    What I envisioned looking was as if I had a NO make up on. Many times in the past I ended up looking like a clown or unnatural or curled hair ending up limp in 2 hours with stylists in the past. My correspondence with Mara were all via email/text which all her responses were prompt. I met with her prior for a trial run at Lush Salon. The trial really helped solidify my decision to move on with styling and she gave a lot of great suggestions and input with colors and hair style.

    Day of the wedding, she came to our vacation rental 5 minutes early, which was a tough drive and challenging to find. She had to load and unload all her equipment up a flight of stairs, in a semi-humid weather. When she finished me, my bridesmaid, and hair for my flower girl, we ran a little late and she was graceful enough to be left at the house, close up, and even turned the lights on for when we get back from the wedding festivities. Something small like that really catapults you to 5 stars.

    She is so talented and precise. I was not covered up, I was ENHANCED! She even worked around my failed eyelash extensions that I had done in LA and used her fake lashes and made it looked great. She was really patient with this interference. I had my hair just curled with orchids on the side. Hair and makeup (airbrush) lasted the entire wedding time, no touch ups needed. Thank you Mara, I felt confident and beautiful!!!
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    User1066682 Sent on 01/12/2013
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    Wow! What a find! I am so happy that i found Mara. She is one amazing makeup and hair artist. My hair and makeup turned out just as I wanted. She was very professional and responded to all my questions within hours. I sent her what I wanted via pinterest. You could tell her reviewed all the pictures because she knew just what I wanted. I just wish she lived closer to me (i'm in California) because I would love to use her as my hair and makeup again.
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    C Sent on 10/31/2012
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    It was really tough to find reviews or portfolios of hair and makeup artists on the Kohala Coast for my Big Island destination wedding. How's a girl supposed to feel comfortable trusting such a huge part of her look to someone whose work she can't see and read about? Luckily, Mara McMichael has a website (lilikoihairstudio.com) and some colleagues in the wedding biz who say nothing but glowing things about her work. I took a leap and booked her -- and I'm so glad I did. She did a wonderful job on my hair and makeup - paying close attention to what I wanted (natural, clean makeup with emphasis on eyes. low, curled updo with flowers). She suggested putting together a pinterest board of what I wanted since we wouldn't have time for a trial run. It was obvious she studied it! She really showed her professionalism by arriving at my room slightly early and not minding when I suggested a few changes to the work she'd done. I'm really appreciative of Mara's talent and grace. She made me feel so beautiful on such a special day.
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    Kelly Sent on 07/03/2018
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    Hair and Make-up
    My husband and I got married in June 2018 in Kailua-Kona. Mara and her team came to the condo I was staying in, and they were so kind and truly amazing! My mom, my sister, and my maid of honor all got their hair and make-done with me, and we all felt very well taken care of, and beautiful! We live in GA, so we weren’t able to do a trial beforehand, but Mara still nailed it on the day of the wedding. I was also impressed at how well my hair and make-up stayed in pace throughout the night. Mara is great, and I highly recommend her and her team!
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    Christen Sent on 10/04/2011
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    Mara showed up early, which was great. I had emailed her the look I was going for, but didn't get exactly that. My hair has a hard time holding style/curl, and that became a bit of a hurdle. The process for my hair took way longer than originally anticipated, but it looked cool. Though the braid in the back was a bit sloppier than I would have liked, it still photographed beautifully.

    My makeup turned out wonderfully. Mara talked me into doing airbrush, which I'm really glad I did because she was able to cover my tan lines and my imperfections in my skin. She was really gentle and precise, so there was no retouches needed throughout the night.

    Mara is really sweet and is very much a perfectionist in her work.
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    Joy Sent on 04/05/2018
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    I used Mara for my bridal hair and makeup on-site. I like the hair that Mara did. But for the make-up, honestly I was a little bit regretted to have her. We did a trial a few days before the wedding, I did not like the makeup very much, but Mara was in a rush in the end so we did not have much time to improve it. I came in and did a second trial one day before the wedding, although I booked the appointment, Mara was still "have-to-go", so there was still not much improvement. On the wedding day, I have to ask a friend to watch me getting the makeup, so that my friend could suggest for adjustment when necessary. So it went not so badly. I am not a beauty expert, and I dont want to put the blame on her skills. I was just disappointed that a customer does like the work she did, and was looking for ways to improve this, but Mara just did not care to fix it.
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    Joy Sent on 04/05/2018
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    I used Mara for my bridal hair and makeup on-site. I like the hair that Mara did. But for the make-up, honestly I was a little bit regretted to have her. We did a trial a few days before the wedding, I did not like the makeup very much, but Mara was in a rush in the end so we did not have much time to improve it. I came in and did a second trial one day before the wedding, although I booked the appointment, Mara was still "have-to-go", so there was still not much improvement. On the wedding day, I have to ask a friend to watch me getting the makeup, so that my friend could suggest for adjustment when necessary. So it went not so badly. I am not a beauty expert, and I dont want to put the blame on her skills. I was just disappointed that a customer does like the work she did, and was looking for ways to improve this, but Mara just did not care to fix it.
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    Jennifer Sent on 12/22/2017
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    I was disappointed. I booked Mara, but she didn't come ... she sent two other people to do my hair and makeup, and she didn't tell me in advance. Just got my wedding pictures back and my hair was a hot mess and my makeup didn't look great in pictures at all. If you book Mara, make sure you are getting Mara.
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    Anna Sent on 11/22/2021
    1 out of 5 rating
    • Quality of service
      1 out of 5 rating
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      1 out of 5 rating
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      1 out of 5 rating
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      1 out of 5 rating
    • Flexibility
      1 out of 5 rating

    Unreliable and not trustworthy

    I would not recommend working with this business at all and would give them zero stars if that was an option.

    In January of 2020, I booked services with them for my original wedding date 10/24/2020 (pre covid). I signed a contract and paid the required deposit, which was 50% of the total charges.

    In the fall of 2020, due to covid, we decided to postpone our wedding a year, with our new date set in October 2021. During this process, the on-site coordinators that we worked with at the Waikoloa Marriott Resort & Spa spoke with the salon to arrange all the changes and give them our new date. At this time, the salon told the coordinators that they would move our booking to the new date, and that they would honor our original contract and prices on the contract.

    Fast forward to August 2021 when I had some questions about adding on additional services to my contract, and our on-site coordinators put me in touch with Megan Ormando at the salon via email. Through email, she answered my questions and then also provided a new price sheet. This is when I was informed that the prices on the original contract that I signed in 2020, and paid a 50% deposit on, were not going to be honored. Regardless of the fact that when we postponed, Mara said that they would honor our contract. When I asked Megan why services could not be rendered under the signed and partially paid contract, she told me "Beauty Lux Weddings is an entire new business with a new owner myself as a partner. I am happy to book your wedding under our new company and send a new confirmation and contract over but you would need to pay our new pricing."

    Prices for services we contracted and paid on, changed significantly and had I not had questions leading up to the wedding, I can't even begin to think about what they would have done, or how they would have communicated these changes to me, if they would have communicated them at all. Part of me thinks that they would have just charged me the new prices on the day of and said sorry, we changed pricing, and not have cared how that would have affected me.

    Due to this, I asked to cancel our services. I strongly believe in supporting local businesses in Hawaii, however I will not support a business that is unprofessional or one with shady business practices. Upon asking for my refund, I was told that I could have my refund back, less a cancellation fee and credit card process fee, even though the reason the services were being cancelled was due to Megan voiding our signed and partially paid contract. It was not until I called my credit card company to file a dispute against them, for voiding our contract and not wanting to refund me in full, that they offered to refund the full amount, including the cancellation fee and credit card processing charge.

    This entire experience was extremely unprofessional, frustrating, and stressful. It is shocking to see that a local business would have this poor customer service and unprofessionalism, especially in an industry and location like Hawaii, where most businesses rely on customers and positive feedback. I understand that the pandemic has been very challenging to businesses in Hawaii, especially those in the wedding industry, so in general I understand why prices might increase. What I do not understand, do not endorse, and do not appreciate as a customer, is a business who increases prices on a mutually signed and partially paid contract, and does not proactively communicate these changes to all the customers that these changes will affect. I can't imagine what it must be like for the brides who booked services with this salon and had no idea about the price increase, and did not find out the day of when their final balance was due.

    I would not recommend this salon at all. They are extremely unprofessional. They are unreliable. They do not appear to place a high value on customer service or valuing customers. Lastly, they are NOT trustworthy.
  • V
    Valerie Sent on 05/21/2018
    0.5 out of 5 rating
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      0.5 out of 5 rating
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      0.5 out of 5 rating
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      0.5 out of 5 rating
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    Mara completely overbooked herself and got my wedding date mixed up. I confirmed the day with her when we had to change our date and I had the text messages to prove it. She denied everything! I didn’t find out until the night before our wedding. I was devastated! Luckily she had a girlfriend Patti at Beauty Luxe who was able to change her schedule and come to my rescue! She was prompt and did an amazing job. I would not recommend Mara to anyone unfortunately.
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