Malak Jewelers Reviews
Reviews
5.0 out of 5 rating
5.0 out of 5 rating
11 Reviews
99% recommend it
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![Tara]()
Tara Sent on 07/19/2022Sam is awesome!
Most importantly our sales rep name is Sam and not only did he help my fiancé very patiently find a nearly 4 carat gorgeous custom-made huge engagement ring for me (I love it!!!) but he helped with a customized matching wedding band and was very patient with me too. When I wasn’t excited about the first couple of options. On the custom wedding band he stuck with me! I get compliments on my wedding set all the time and I am wearing just under 6 carats. My set is absolutely gorgeous. We work very hard for what we have and finally it was my turn to be married and I am 49 years old! I have catered many weddings and finally it’s my turn. Everything went perfect with our experience except for a woman who answered the phone when I called looking for Sam. I forgot her name but she had an attitude and kept cutting me off when I was speaking.
She told me Sam was not available and asked how she could help me. When I tried to explain she kept cutting me off and was actually very rude and annoyed that I was calling to check on the progress of my wedding band because my wedding was coming up soon and I was nervous. I was very kind and trying to explain why I was nervous and why I was calling Sam and she should not have asked me how she can help me if she did not have patience to listen. I feel that this person should not be answering the phone. Besides her everything else was awesome and everyone else was very kind. We will see you guys if we need anything else that’s a promise! Thank you! Chef Tara -
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![Jasmine]()
Jasmine Sent on 01/29/2019I love my engagement ring!
My fiancé said he had the most amazing and stress free experience while shopping for my engagement ring. The staff were helpful in answering all his questions and helping him find my perfect ring. We will have to go back next year when we are shopping for our wedding bands :)Malak Jewelers's reply:
Congratulations on your engagement! We are glad you had a wonderful experience! We are so excited that we were able to help you find the perfect ring! We take great pride in knowing that we were able to assist you with any questions you may have had and we are always eager to help you in the future! We look forward to seeing you next year! -
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Christina B. Sent on 06/29/2019
Perfect for our wedding bands
We worked with Malak for our wedding bands and could not have asked for a better experience. They helped us re-set a family heirloom into a new band and the final result was beautiful. We loved the team and will continue to purchase from them in the future! -
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User2395388 Sent on 10/28/2015When my husband (then boyfriend) and I started looking at engagement rings last year we planned to buy one online but my mom insisted that we visit Malak before making a purchase. Initially, my husband was nervous but they made him feel comfortable and helped him find precisely the ring he wanted in his price range. The whole process was made simpler because of the care they gave us- from helping me find the style I liked best to guiding my husband with the stone selection. He ended up buying a customized ring that we both agree is exactly the ring we envisioned. We plan on being Malak customers for life.
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