Marquee Event Rentals Reviews

Reviews

• Jacinda Sent on 06/11/2017
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0

  We were very happy with the rental items they provided!

  We were very happy with the rental items they provided!
• 
  User2595397 Sent on 05/03/2016
  5 out of 5 rating

  5.0
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    5.0
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    5.0 out of 5 rating
    5.0
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    5.0
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    5.0 out of 5 rating
    5.0

  M&M was great and very helpful for our wedding! Tiffany came out to the venue with my husband and me to take measurements and meet with the homeowner. Our venue was a private residence in Montgomery Farms, so we had to decorate everything ourselves from the table and chairs to the florals to EVERYTHING. It was all a bit overwhelming, but Tiffany really helped to give me an idea of how things could be laid out. She gave me things to consider that I wouldn't have even though of, and at the last minute I changed my mind on how I wanted the cafe lights setup as it was an outdoor wedding. There was no hesitation or hassle. She asked me to confirm that she had the right idea and everything went smoothly!

  M&M was great and very helpful for our wedding! Tiffany came out to the venue with my husband and me to take measurements and meet with the homeowner. Our venue was a private residence in Montgomery Farms, so we had to decorate everything ourselves from the table and chairs to the florals to EVERYTHING. It was all a bit overwhelming, but Tiffany really helped to give me an idea of how things could be laid out. She gave me things to consider that I wouldn't have even though of, and at the last minute I changed my mind on how I wanted the cafe lights setup as it was an outdoor wedding. There was no hesitation or hassle. She asked me to confirm that she had the right idea and everything went smoothly!

  Marquee Event Rentals's reply:

  Thank you so much for the glowing review! M&M Event Rentals prides itself in providing almost everything a bride needs for her wedding! Tiffany is a gem and a true professional!
• 
  User1566920 Sent on 03/25/2014
  5 out of 5 rating

  5.0
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    5.0
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    5.0 out of 5 rating
    5.0
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    5.0
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    5.0 out of 5 rating
    5.0

  I just wanted to say thank you for the AMAZING take my breath away job you did on our flowers and centerpieces.
  Flowers to me were not a priority but WOW they transformed the room and pictures.
  I never thought I could love my bouquet so much… I am truly obsessed with it.
  I plan to dry it and put it in a shadow box to hang in the living room! I couldn’t have been happier.
  Beth, you are one in a million. Being in the industry myself, I meet a ton of people and see a ton of weddings.
  I am so glad I have the pleasure of working with you far beyond the days of our wedding.
  The overall concept you came up with could not have been more spot on for our dream wedding.
  My aisle looked like a runway – completely lit on both sides for a VERY dramatic look.
  You understood my love of bling and tastefully executed the perfect look.
  Thank you for making my wedding so gorgeous.
  

  I just wanted to say thank you for the AMAZING take my breath away job you did on our flowers and centerpieces.
  Flowers to me were not a priority but WOW they transformed the room and pictures.
  I never thought I could love my bouquet so much… I am truly obsessed with it.
  I plan to dry it and put it in a shadow box to hang in the living room! I couldn’t have been happier.
  Beth, you are one in a million. Being in the industry myself, I meet a ton of people and see a ton of weddings.
  I am so glad I have the pleasure of working with you far beyond the days of our wedding.
  The overall concept you came up with could not have been more spot on for our dream wedding.
  My aisle looked like a runway – completely lit on both sides for a VERY dramatic look.
  You understood my love of bling and tastefully executed the perfect look.
  Thank you for making my wedding so gorgeous.
  

  Marquee Event Rentals's reply:

  Thank you so much! Our floral department has top notch professionals and is known for high quality work!
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• Katie Sent on 08/05/2008
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0

  Working with Beth was wonderful. She went above and beyond the call of duty when terrential rain threatened to ruin my outdoor tented reception. The tents, liner, and lightning were beatiful. Linens were also gorgeous. I definitely recommend. M&M knows quality and truly cares for their clients.

  Working with Beth was wonderful. She went above and beyond the call of duty when terrential rain threatened to ruin my outdoor tented reception. The tents, liner, and lightning were beatiful. Linens were also gorgeous. I definitely recommend. M&M knows quality and truly cares for their clients.
• Ashley Sent on 01/12/2012
  4.6 out of 5 rating

  4.6
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    5.0
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    4.0 out of 5 rating
    4.0
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    5.0
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    4.0 out of 5 rating
    4.0
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    5.0 out of 5 rating
    5.0

  I worked with M&M to rent linens and chairs for my wedding. Everything went smoothly, the only thing I can complain about is that getting emails answered could take a week or so and a few went unanswered until I got my coordinator in to help me. Despite that, everything else was great, the linens and chairs were exactly what was promised and were delivered on time and set up for me. And they never complained when I kept having to make changes near the end, which I very much appreciated.

  I worked with M&M to rent linens and chairs for my wedding. Everything went smoothly, the only thing I can complain about is that getting emails answered could take a week or so and a few went unanswered until I got my coordinator in to help me. Despite that, everything else was great, the linens and chairs were exactly what was promised and were delivered on time and set up for me. And they never complained when I kept having to make changes near the end, which I very much appreciated.
• 
  User1143143 Sent on 04/24/2013
  0.6 out of 5 rating

  0.6
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    0.5 out of 5 rating
    0.5
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    1.0 out of 5 rating
    1.0
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    0.5 out of 5 rating
    0.5

  Completely unprofessional! We worked with this company for our table linens. They informed us of a 50% off promotion they were doing for an event we went to. We were so excited! We asked them several times if we really would get 50% off all our linens. Each time, they said absolutely yes. We thought maybe they mark their prices up so they can offer such a good discount at special events. They repeatedly assured us we would get the 50% off discount, so we picked out linens and they said they would send us a quote the next day. They sales reps were really unprofessional and made us feel uncomfortable, but we thought we were getting linens for half off, so we ignored that. We ended up getting a quote about 2 weeks later, despite me emailing them to remind them twice. (I wanted to make sure we got that discount). I got a rude email from the lady, and once again, ignored the unprofessionalism. When we finally got the quote, the discount was only 10% off. When I asked them about it, they said that discount is only if you rent several other things from them as well. We had asked them about this at the event, and they had lied to us. I was really disappointed in this company. They are rude, unprofessional, and purposely lie to you. Use a different company!!

  Completely unprofessional! We worked with this company for our table linens. They informed us of a 50% off promotion they were doing for an event we went to. We were so excited! We asked them several times if we really would get 50% off all our linens. Each time, they said absolutely yes. We thought maybe they mark their prices up so they can offer such a good discount at special events. They repeatedly assured us we would get the 50% off discount, so we picked out linens and they said they would send us a quote the next day. They sales reps were really unprofessional and made us feel uncomfortable, but we thought we were getting linens for half off, so we ignored that. We ended up getting a quote about 2 weeks later, despite me emailing them to remind them twice. (I wanted to make sure we got that discount). I got a rude email from the lady, and once again, ignored the unprofessionalism. When we finally got the quote, the discount was only 10% off. When I asked them about it, they said that discount is only if you rent several other things from them as well. We had asked them about this at the event, and they had lied to us. I was really disappointed in this company. They are rude, unprofessional, and purposely lie to you. Use a different company!!

  Marquee Event Rentals's reply:

  We are so sorry to hear that you were dissatisfied. Our 50% discount typically falls during the months of July and August. Thank you so much for the detailed description and we will be sure to better inform out employees of the discounts in the future.
• Frances Sent on 10/09/2017
  0.5 out of 5 rating

  0.5
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    0.5
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  First of all I wouldn’t not recommend this company to any absolutely anyone their delivery service was horrible my wedding was suppose to start at 3 and had to start at 3:45 because their delivery arrived late. My items weren’t all delivered at once they had to come back not twice but three times which is rather ridiculous. Not to mention the delivery was supposed to be made between 9:45 am to 11:00 am an they didn’t arrive till 8 pm. All around horrible

  First of all I wouldn’t not recommend this company to any absolutely anyone their delivery service was horrible my wedding was suppose to start at 3 and had to start at 3:45 because their delivery arrived late. My items weren’t all delivered at once they had to come back not twice but three times which is rather ridiculous. Not to mention the delivery was supposed to be made between 9:45 am to 11:00 am an they didn’t arrive till 8 pm. All around horrible
• Jennifer Sent on 07/01/2014
  0.5 out of 5 rating

  0.5
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  I had a terrible experience with this vendor. They would never reply to wedding venue vendor about pick up time and other information that was needed for the venue. When I finally called and told them that I will be canceling my contract if they didn't send the required information is when we heard from them and it was still hell after that. They signed the pick up with the vendor with out even looking at the time listed. They had signed the contract back in the first week of March where it stated that the pick up time was 11:30pm that night of the wedding. I was contacted a week before the wedding where they were blaming my venue changing the time on them and that I had to now pay for the after hours pick up fee for the lights?! Of course after I told them that they signed the contract with the venue stating that time was ok (without telling me till a week before) they didn't want to refund me the money and that it was my responsibilty for scheduling the pick up time. Even though in my Venue's contract for outside vendors, THEY are the ones in charge of scheduling pick up/drop off times for their products. Not the bride or groom. These people don't read the contracts with who they're doing business for and in the end only screw over the bride and groom. After even telling them where to put the lights a few days before the wedding, I get a call on wedding day from the delivery guys asking where to set up the lights because there was no instructions of where they're suppose to go! This place is just a joke and a waste of money. They are definitely not worth it. They caused me such a headache and stress. The "best they could do for the miscommunication" was give me 2 extra lights for free of charge..And the kicker? They didn't even show up at 11:30 pm to pick up the lights. I was there till after midnight and they still weren't there to pick up the lights. I have no idea when they finally decided to show up but how they handle business is terrible.

  I had a terrible experience with this vendor. They would never reply to wedding venue vendor about pick up time and other information that was needed for the venue. When I finally called and told them that I will be canceling my contract if they didn't send the required information is when we heard from them and it was still hell after that. They signed the pick up with the vendor with out even looking at the time listed. They had signed the contract back in the first week of March where it stated that the pick up time was 11:30pm that night of the wedding. I was contacted a week before the wedding where they were blaming my venue changing the time on them and that I had to now pay for the after hours pick up fee for the lights?! Of course after I told them that they signed the contract with the venue stating that time was ok (without telling me till a week before) they didn't want to refund me the money and that it was my responsibilty for scheduling the pick up time. Even though in my Venue's contract for outside vendors, THEY are the ones in charge of scheduling pick up/drop off times for their products. Not the bride or groom. These people don't read the contracts with who they're doing business for and in the end only screw over the bride and groom. After even telling them where to put the lights a few days before the wedding, I get a call on wedding day from the delivery guys asking where to set up the lights because there was no instructions of where they're suppose to go! This place is just a joke and a waste of money. They are definitely not worth it. They caused me such a headache and stress. The "best they could do for the miscommunication" was give me 2 extra lights for free of charge..And the kicker? They didn't even show up at 11:30 pm to pick up the lights. I was there till after midnight and they still weren't there to pick up the lights. I have no idea when they finally decided to show up but how they handle business is terrible.

  Marquee Event Rentals's reply:

  We are so sorry to hear that you were unhappy with your service. Thank you so much for the description, so we can improve out processes for future clients.
  We have made so many wonderful changes since your event and we are proud to have better communication and versatile employees to work with all clients.