Luxe Redux Bridal Reviews
Reviews
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4.7 out of 5 rating
4.7
Very good
50 reviews
Recommended by 94% of couples
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Quality of service 4.7 out of 5 rating4.7
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Average response time 4.8 out of 5 rating4.8
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Professionalism 4.7 out of 5 rating4.7
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Value 4.7 out of 5 rating4.7
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Flexibility 4.8 out of 5 rating4.8
+18
User photos
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Sierra Sent on 10/14/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Such a positive experience
I loved saying yes to the dress at Luxe Redux -they were so sweet to work with and you have the whole store to yourself during your consultation. They have a lot of different styles of dresses and things that you do not always find at other stores. I absolutely love my dress -my wedding was this past Saturday and I felt just as princessy as I did the day that I bought it. -
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Marcy Sent on 09/16/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
An amazing experience!
My daughter had shopped at 2 other bridal salons before her appointment with Luxe Redux. Her stylist Maria was absolutely amazing! She listened to everything my daughter had to say and made her feel special and beautiful! The experience was a 10 out of 10. We left with a gorgeous gown and the four guests in attendance were in tears. I would highly recommend this salon and Maria! Thank you from the bottom of my heart. We had an AMAZING time! -
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Mekisha Sent on 06/29/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best experience ever.
My Calle Blanche dress did not disappoint! Lux Redux was excellent, very professional. Mary Katherine in Indianapolis was amazing. -
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Kristen Sent on 11/14/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful Experience!
I had a wonderful experience at Luxe Redux Bridal! I worked with Maya, she was fabulous. While I didn't get my dress here, I had a private and great experience. Maya went above and beyond. I would definitely recommend Luxe Redux! -
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Heather Sent on 08/02/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Home try ons!
I would 100% recommend this online company. I chose this company because you can try on the dress and send it back if it doesn’t fit! I did not likethe dresses I found locally and I didn’t want to take a chance with something that was not returnable. I had a couple very negative experiences trying on dresses that did not fit in person so, choosing a dress with readily available measurements I knew would fit in the comfort of my own home was very important. It was really nice to have some time to think and spend some time in the dress before deciding. Their prices are very reasonable. Just read the instructions carefully because they have a very short return window. -
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Brigid Sent on 07/16/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I couldn’t have asked for a better experience :’)
I found my dream dress from the Columbus location. Kalista was AMAZING and I couldn’t have asked for a better expeirence. I am so grateful for the luxe team!! -
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Catherine Sent on 06/20/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful Experience
Maya and Kelsey were awesome! Of course you have your own ideas going in, but Maya made some suggestions, and even when I left without a dress, she did some research and found some options for me. They were in another store, where I met Kelsey, who was more than happy to take over. Both ladies were helpful, honest, and patient. I loved my dress, I got a lot of compliments, and just overall grateful. -
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Tori Sent on 03/18/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I found my dream dress at Luxe!
First of all, ask for Ellie!!!!!!! She was so amazing and so respectful of my budget and what I THOUGHT I wanted. I went in with expectations of finding an a-line until she pulled out her secret weapon…. a fit and flare!! And that was it! I knew I was not leaving with an a-line! Ellie and every other beautiful babe in that store made me feel like a princess. So happy I went to Luxe for my dress!! -
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Lynnsey Sent on 02/07/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Most impressive bridal salon EVER!
I am the maid of honor for my cousin's wedding, and coordinated the dress shopping plans for her. I knew we needed to visit Luxe Redux because of how beautiful their instagram page was, and then all of the gorgeous dresses on the website. Natalee Swallows was our stylist and she could not have done a better job. We felt excited, happy, comfortable, and LOVED every moment of the experience. Not only did Natalee provide outstanding service, she also pulled some of the most beautiful dresses I've ever seen, and made sure that our bride's needs were met. The professionalism, courtesy, hospitality, and overall experience at Luxe Redux completely exceeded our expectations and we could not be happier with how everything turned out! Of course, Natalee helped my bride find the most perfect dress with NO stress! My favorite part of the experience was that Natalee really listened to my cousin's concerns about finding her perfect dress and over-delivered the results. I can't wait to use Luxe Redux for my own wedding day, and I hope to send all of my friends to this wonderful shop! Thanks so much, Natalee, and Luxe Redux Columbus! -
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Elan Sent on 01/05/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Experience
I loved my experience at Luxe Redux! I traveled from Seattle to their location in Pittsburgh to shop for my wedding dress so my mom could be with me. My trip was definitely worth it! Even during the beginning of the pandemic, they were accommodating and made my experience wonderful. My dress consultant listened to what I wanted and let me have fun with the dresses I tried on. I am a size 14-16 and they still had plenty of reasonably priced options in a wide variety of styles! I got my dress, wedding veil and add-on sleeves for just under my budget. -
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Meredith Sent on 12/06/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful to work with
Buying a wedding dress at Luxe Redux is the most amazing experience. I went to 3 other bridal boutiques and none of them felt as comfortable or low pressure as Luxe Redux. I went to Luxe Redux 3 different times in 1 week because I was having trouble deciding on a dress. At one appointment I broke down crying because I was so overwhelmed and didn't know what I wanted - but Kelsey came to my rescue! She talked through everything with me, helped me hone in on my wedding vision, and ended up finding me the perfect dress.
I never felt any pressure to buy a dress or go outside my budget. Luxe Redux has so many options, plus a wonderful and knowledgeable staff - you are sure to find your dress here! -
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Jami Sent on 11/28/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect Experience!
I’m so excited to write this review which says a lot because I almost never write reviews despite being satisfied with a product and/or service. I went to Lux Redux boutique in Pittsburgh to shop for a dress for my vow renewal which I was excited for because even though my first wedding was almost perfect, I didn’t have the bridal gown shopping experience since I bought my dress online. Lux Redux made up for that and then some!! Lizzie was my stylist and she was a dream… I sent her pictures for inspiration of what I wanted and she had dresses pulled aside for me. With every dress I tried on, we spoke in detail about my likes and dislikes in order to narrow down my dream dress. She ended up picking out a dress that I wouldn’t have in a million years chosen for myself. It looked so bland on the hanger but after I tried it on I literally gasped in excitement with how beautiful it was and how it flattered my figure. She asked if there was anything about the dress that didn’t make it absolutely perfect and I expressed that maybe it didn’t have enough sparkles. Since I’m doing my renewal in Vegas, sparkles are important to me. Then she suggested adding glitter tulle beneath the lace. She even called her seamstress to ask so to ensure me that it was an obtainable idea. She demonstrated what that would look like and I was sold! Lux Redux is a beautiful store with great inventory of beautiful designer gowns that I never thought I’d ever have the privilege to browse through since my budget was so low, but the prices here are unbelievable! The stylists are also top notch with not only their expertise, but they were genuinely excited for me as well. I highly recommend this place to any new bride looking for a unique, one of a kind designer gown and first class treatment without a high end price tag!!!
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Catherine Sent on 09/13/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Finding my dream dress with royal treatment!
In November 2019, I googled wedding dress shops during a visit to my mom in Columbus, Ohio. I live in Boston. At Luxe Redux Bridal, they set your appointment with a small $deposit because they literally close the place to give you their full attention during your appointment. After I spent 4 months looking online for dresses, and visiting 3 other Bridal stores in Boston, I arrived here. I told our consultant what I wanted and she pulled 4 dresses. The third dress I put on, I instantly knew I never wanted to take it off! Our consultant knew where my dress was made, The designer and she treated me and my mom like Royalty! When she asked if I was saying yes, I felt overwhelmed with joy and tears that the dress I was wearing would be the one I would marry my true love in! I described what I was looking for in a veil, and agter a few minutes in the back, she brought out two veils, and the one I picked was a perfect match! She took pictures of my mom and I and and her positive energy really put my mom at ease! Thank you Luxe Redux Bridal! Our wedding was finally Aug.8th, 2021 and now I can share my dress in your review! My dress gave me my fairytale wedding day feeling! Yay!-
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+3 photos
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Valerie Sent on 07/22/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The BEST experience
I absolutely love the team at Luxe Redux Bridal. Chelsea helped me pick the dress of my dreams. The whole experience was fun and exciting. I went in with an open mind of trying different styles. I found my dress that day! During the pandemic, I chose Luxe in a Box for my wedding accessories. I thought this was a fabulous option as I was not able to go in store shopping for wedding accessories. The team at Luxe Redux is energetic and passionate about finding the dress that is meant for YOU. Thank you Chelsea and the team at Lux Redux!! -
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Samantha Sent on 07/06/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beyond expectations!
I ordered a dress online to try at home and after loving it - said yes to the dress! Andrea helped answer all my questions to make me feel comfortable about buying online and enthusiastic to be part of the process - she and her team even went above and beyond when i had some trouble finding labor to match the sleeves to make sure i got exactly what i needed to make my vision come to life!! highly, highly recommend!! -
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Morgan Sent on 10/06/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Astounding Service and Experience
Luxe Redux was my fourth bridal appointment in total and my first appointment of the day. The boutique was clean, fashionable, and comfortable. Our consultant's name was Andrea and she was so amazing to work with. Andrea asked me several questions and she truly listened to what I had to say. In addition, she was fast at pulling beautiful dresses for me to try-on. Andrea ensured that I had the full experience and tried on dresses in and out of my comfort zone. Ultimately, she was able to hone in on the perfect dress and accessories. We ended up canceling the two appointments scheduled after Luxe Redux due to finding my dream dress. Andrea and others at Luxe Redux were professional, flexible, personable, kind, and excellent at their jobs!
FUN FACT #1: There were plenty of affordable dresses (I ended up purchasing a dress under-budget. Andrea did not pull-out dresses over-budget. I received no pressure to spend more money. I did add accessories to the dress, which were all reasonably priced)!
FUN FACT #2: Their dresses are one-of-a-kind and not ordered out. This really made me feel like my dress was unique!
Overall, I highly recommend Luxe Redux to anyone looking for an amazing experience and a gorgeous dress! Thank you Andrea! :) -
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Amelia Sent on 02/09/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Maya was awesome!
Even though I didn't find my dress here, my experience with Maya was so wonderful! She was extremely helpful, encouraging, and made me feel beautiful in every dress I put on. She was so personable and even followed up with me after my appointment. 10/10 would recommend Maya at Luxe Redux! -
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Samantha Sent on 11/12/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful Selections of Bridal Dresses
I went to the newly opened Luxe Redux location in Pittsburgh, PA. My stylist was Alyssa and I had the best experience working with her! She picked the dress that I ended up buying, which was a dress that I completely overlooked when looking at their selection. The fact that you are able to take home that exact dress the day you purchase it definitely relieved any stress of having to order a dress so far in advance. Loved my entire experience in their Pittsburgh store! -
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Janelle Sent on 07/26/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A Must Try!!!
Lexi was amazing and so personable. My daughter does not like to shop for clothing. So I was somewhat apprehensive about this appointment. Lexi listen to all of her ideas and stayed within our budget and by the fifth dress we had found the one!!!Thank you again Lexi for making this such a special day. You are such a sweetheart! -
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Meridith Sent on 06/02/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The perfect day!
I just can’t say enough about our experience at Luxe Redux in Columbus! From the minute we walked in the door Chelsea and her tram made me feel so special. She listened to my feed back on each dress and was just a total doll! I wanted to go out for a drink with her by the time it was over!
It seemed like each dress was prettier than the last, I don’t think I tried a single dress on that I didn’t love.
One thing I really appreciated was that the set up at Luxe allowed me to see myself in the dress before my dress shopping gang. It all broads shops did this and I found that, in those cases, my gang’s faces influenced my opinion on the dress. I liked that I got the chance to fall in love first and then “debut” the dress.
Of course, I found “the one” at Luxe Redux and was able to take it home that day since they sell sample dresses. This was particularly great for me since I’m doing a 5 month engagement.
Do yourself a favor and schedule an appointment at Luxe Redux this minute! -
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Bailey Sent on 05/03/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Truly Amazing
I cannot say enough about Luxe Redux Bridal. I was so nervous to go shopping for my wedding dress, but they quickly took all those nerves away. They knew why would look amazing on me and what would fit my vision better than I did. I would go back there in a heartbeat! -
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Caitlin Sent on 06/06/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The staff were so friendly and welcoming at the boutique. I was anxious about finding a dress and how to know when to commit. The stylists took my ideas into consideration, grabbed some dresses that matched and some that were completely different to show me I knew what I wanted. I said yes to the dress (and a shiny belt!) and was so pleased. I wish I could wear it again! -
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Jami Sent on 11/03/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Every girl dreams of finding that perfect dress to marry the man of her dreams on her wedding day...and thanks to Ashley and Nicole...I did!!
Ashley knew exactly where to to help me figure out what I wanted...and the minute I put the dress on...I knew.
I loved having the boutique just for us...it made the experience so personal and intimate. I couldn’t have asked for anything more!!!
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+3 photos
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Cara Sent on 08/13/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I seriously cannot say enough great things about this place! I had reached a bridal wall that I was not sure I would get over until my mom found this place and made me make an appointment. And thank goodness she did!! I had a great feeling immediately after stepping in the door! I was greeted by a wonderful kind face named Jessica. She listened to everything I was looking for and about my past experiences at other bridal salons. She even took the time to get the personal details on my wedding and my fiancé and all that good stuff! Once hearing me out instead of taking me to a designated section to look for a dress that fit my criteria, she let me loose and let me explore everything, which had not been the case with other bridal stores. This store was so full of UNIQUE, ELEGANT, and BEAUTIFUL dresses! They were dresses that I had never seen, the kind that I thought only Etsy could provide. I had such a fun time trying on dresses and ended up with a perfect dress that I could have never dreamt of.
I walked out feeling special, and certain that I had made the right decision. So if you are the unique bride looking for something not so cookie-cutter or something that literally every wedding salon has, go to LUXEredux. You won't regret it. The best thing about the whole day was that I literally got to walk out the door with my wedding dress!! No six month wait for me! This place is AMAZING, don't believe me? You must go see for yourself! -
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Eunice Sent on 05/15/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This review is for the Luxe in a Box service that this boutique offers. It’s similar to Rent the Runway, but with wedding dresses – they ship you three wedding dresses that you can try on at home. If you like one of them, you can keep it and send the others back. My experience with Luxe in a Box was amazing. The whole process was completely seamless. I looked on their website and submitted a form with the three dresses I wanted to try, which were then immediately mailed to me. I invited some of my girlfriends over to my apartment, and we made a night of it. I was able to buy the exact dress I wanted (a stunning Amsale gown) while saving over $1500 because they stock samples. By far, the best part of using Luxe in a Box was working with Jessica (who works in the Indianapolis location) - she was so friendly and helpful. I felt like she was truly excited to help me pick out my dream wedding dress and I loved working with her. I highly recommend Luxe in a Box!
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Deborah Sent on 04/11/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I ended up scheduling this appointment rather last minute, since I was coming from out of town. Within a few minutes of submitting the request for an appointment online, they were calling to schedule the time. It was my second time trying on dresses (but my first time at LUXE). My first appointment the day prior had not gone well, and I was apprehensive and a big dejected before the appointment. Everything changed once I arrived. It meant so much to me that they closed down the whole store (locking the doors even) for the appointment. My best friend, my mom, and my fiancé's mom were there, and it was such a special experience. I wish I could've only gone to LUXE! Cait helped us out, and she was perfect! I appreciated that she was aware of my budget and helped me stay away from dresses that I could potentially fall in love with. She really went above and beyond when it came to finally choosing my dress from Rosa Clara (it hadn't been worn before either!). I can't say enough wonderful things about it-it was exactly how I had pictured the experience of finding my wedding dress. -
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Codi Sent on 01/31/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The two girls I worked with were so great. They helped me find styles I liked even though I came in with very few ideas. They knew their inventory by heart and made the experience so fun. They also were extremely helpful in choosing accessories. Even though the dresses are "used," they are in perfect condition and at a GREAT price when compared to brand new. If you find a dress you like, buy it immediately! It is the only one of that kind and you will not get a better deal anywhere else. -
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Bethany Sent on 01/08/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I cannot say enough about this bridal boutique. My husband and I were married in August 2016 (this review is a little overdue), but people still comment on how beautiful and unique my dress was. The service they provided was outstanding – I found THE dress early on in my search but, being super thorough and feeling as though I needed to look at more stores prior to committing, I cautiously put it back on the shelf for about 5 days while looking at a few other locations that weekend. The girls knew I really loved the dress, however, and while they couldn’t guarantee it would be sold, they did their best to hide it on the rack for me. And good thing, because I was SO happy when I called a few days later and they still had it – whew! Thank you so much, LUXEredux, for helping me to feel my most beautiful on what we will always remember as the most perfect day of our lives - it wouldn't have been the same without you!! -
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Olivia Sent on 09/22/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I bought my dress at the location in Reading, but the entire staff was so accommodating! I communicated with them ahead of time via both the chat function on their website and email, and they gave me all the information I needed. Not only did they allow me access to sale prices a day early, they had dresses pulled for me when I arrived. Gaby was so sweet, and she was super professional as she assisted me into the gowns. The atmosphere was very relaxed and fun! All of the staff members were checking on in me and being so supportive. They also called and negotiated a discount on a belt that I had absolutely fallen in love with. I absolutely recommend LUXEredux to any bride looking for a fabulous designer gown on a budget. -
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Jenna Sent on 08/22/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I went to the wedding show and couldn't find anything that was for me, until I stopped at the Luxe booth and found the most amazing dress. I even offered to buy it on the spot. I went to the store in Columbus a few days later and Ashely was wonderful. I found the most amazing dress and I felt beautiful on my wedding day. I couldn't have asked for a better dress! -
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Erin Sent on 05/09/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Ashley was so nice and helpful. This was my first time trying on gowns and she made me feel incredibly comfortable. I found my perfect dress and paid a minimum for it! I would recommend any bride that doesn't want to spend a fortune but wants the full bridal experience to go to Luxeredux before going anywhere else! -
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Kyndall Sent on 03/28/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My appointment was at the Cincinnati location, and I had an absolute blast! Morgan was incredible, and she made everything so easy. This was only my second time trying on dresses, and my only other experience had been another consignment and sample sale store in Lexington, KY. By far, LUXEredux Bridal blew that other store out of the water with their professionalism, patience, and absolute joy in helping me find my dress. I made my appointment completely sure that a specific dress on their website was "the one", and I loved how they set aside that dress before my appointment. Morgan did such an amazing job: she listened to every word I said, making sure I was comfortable the entire time, and we beat my #1 pick. I was 100% comfortable, laughed and smiled throughout the entire appointment, and found my dress! Thank you so much!! -
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Hilary Sent on 03/07/20165 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Ashley and Nicole were simply amazing! Not only do they shut down the entire boutique for your individual appointment, but they want to know all about my fiance and I, and what we envisioned for our wedding. Ashley listened to every detail, made sure to keep me within budget, and made finding my dress an absolute dream experience! She focused on me, what I wanted for my fiancé's experience on our big day, not on selling a dress. She also allowed me to bring in my wedding party the week after I found "THE DRESS" so that I could still experience the "Say Yes to the Dress" moment with them, including allowing us to bring in champagne for a toast! Top notch place to find your dream dress!!! -
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Cristina Sent on 11/11/20155 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My appointment was on Halloween in the Cincinnati boutique. I had the greatest experience! They have their gowns on their website and I wrote down which ones I was most interested in. When Ashley called me initially to schedule the appointment, I let her know the ones I was most interested in and she was able to tell me which ones were located in Cincinnati. I had one particular gown that really stuck out to me, and she mentioned it would be there for my appointment. I arrived late but the stylist, Morgan, was super understanding. The boutique was shut down and it made me feel special to have this one on one appointment. They have an awesome selection of gowns with great designers. The prices were phenomenal! We started the appointment with my favorite and it turned out to be the one! After so much searching and so many disappointing appointments at other bridal shops, it was so awesome and such a relief to find my dress! And it was the first one I tried on! I had that moment where I just knew, and Morgan even got a little teary with me. I made the first payment that day and I can't be any happier! I am so excited to wear my dress on the special day. Thank you LUXEredux and Morgan for the fabulous experience! -
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User2345964 Sent on 10/01/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The entire shopping experience at LUXEredux was everything I had hoped for in shopping for my wedding dress. The shop is adorable, staff is amazing, and selection of gowns is extensive with great pricing. I recommend this shop to all to of my friends, thanks for a great experience LUXEredux! -
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Emily Sent on 09/11/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My fiancee found her wedding dress here after a long time of searching. I haven't seen it yet, but every time she talks about our dress she lights up in a way I didn't think a dress could make someone light up! She raved and raved about how amazing LUXEredux was as well. -
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Jen Sent on 12/01/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Ashley was amazing. I visited 2 other stores before and was getting frustrated. Ashley found the perfect dress for me before my visit, and it was the first thing I tried on. She was even helpful with picking accessories and getting my dress ready for the wedding after I made my purchase and throughout the months that followed leading to my big day. -
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User1251131 Sent on 07/21/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They were so good and knowledgable. Got a very expensive dress for cheap!! -
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Noelle Sent on 03/21/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our wedding had a small budget, but I didn't want to give up my designer dress and thanks to LUXEredux, I didn't have to! I was able to get a gorgeous dress that was within my budget. Best of all, my wedding was less than 4 months away and I was able to take the dress with me the day I bought it! I received so many compliments and I would recommend this boutique to everyone looking for a designer dress! -
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Laine Sent on 03/07/20135 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I loved working with the girls at LUXEredux. They were super friendly and it was such a cozy atmosphere to be in. They had a great selection of gowns without being overwhelming. I found the perfect dress for my Charleston, SC wedding! -
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Shaina Sent on 05/10/20174.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
I loved my experience at LuxeRedux! Ashley and her staff were so wonderful in making me have a boutique experience without the boutique price! After feeling like "just another bride" at some of the bigger stores in the area, I felt so special picking out my dress at LuxeRedux. I was a little worried that all of the dresses would be too small for me (I'm a size 8 in regular clothes) or too expensive, but they have a wide variety of sizes and prices. I had read horror stories online about people putting down $1000 to order their dress and then a store going out of business and losing their money, so it felt so amazing to just walk out of the store with MY dress on the day I tried it on! Plus, the seamstress that they recommend using, Carolyn, is amazing and did a wonderful job on my alterations. Can't recommend this boutique enough, thanks again! -
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Leigh Sent on 12/07/20114.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
Amazing store in Old Worthington. My husband and I eloped in Maine in early September of 2011. I was looking for a special, short dress, that would be appropriate for the event, but was not interested in spending thousands of dollars. This shop was perfect. LeAnn was extremely helpful and listened to my criteria. I found two wonderful dresses and chose a knee lenght, halter dress, ivory with a lace overlay. After some minimal alterations, it was absolutely perfect and didn't cost an arm and leg. I would highly recommend brides stop by. Some dresses are once worn, others are new but discontinued styles. It's a great option! -
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Kate Sent on 08/08/20174.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
I cannot say enough about my experience at LuxeRedux in Indy. I couldn't find their WeddingWire page, so everyone gets to read it now! I lost my first wedding dress to the Alfred Angelo bankruptcy and was very reluctant to be starting the wedding dress shopping process over again. My mom stopped in on a Thursday and Jessica got us on the schedule for a last minute consultation the next day. Jessica was so incredibly kind, patient, and understanding, given our situation. She was truly a joy to work with. She made every effort to put the joy back in this experience for me and helped identify dresses that fit my vision as well as dresses to try just for fun. When I fell in love with a dress that was a little over budget, she made phone calls to bring the price down, and then stayed open late so I could try the dress on one more time before purchasing. The boutique in Indy is off the beaten path and was so relaxing. We were the only people in the store and never felt rushed or pressured into purchasing a gown. I would highly recommend Indy (and Cincinnati and Columbus) brides put LuxeRedux on their list of places to check out! -
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User2419252 Sent on 11/10/20154.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
The experience at LUXEredux was amazing. I really like how they make trying on dresses a positive experience. We had the whole place to ourselves and Ashley made me feel very comfortable when helping me get into and out of all the dresses. Ashley also did a great job a picking out a variety of dresses that I really liked. I ended up finding the perfect dress at an amazing price ! I absolutely would recommend going here to look for a wedding dress! -
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Elizabeth Sent on 09/27/20164.6 out of 5 rating4.6
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Maybe it was the day, but my mother, sister, and I got the whole place to our selves and the staff was so accommodating! They let us enjoy the moment with the pressure to buy....but of course, we bought the beautiful dress! -
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User2528773 Sent on 01/25/20164.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
I wasn't planning on stopping in Luxe in Cincinnati although I saw my dream dress in their window and had to try it on. Even though I didn't have an appointment they squeezed me in and took the time to help me. So happy with my purchase. -
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Chelsea Sent on 04/19/20164.1 out of 5 rating4.1-
Quality of service 3.5 out of 5 rating3.5
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Average response time 5 out of 5 rating5.0
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Professionalism 3.5 out of 5 rating3.5
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Value 5 out of 5 rating5.0
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Flexibility 3.5 out of 5 rating3.5
The bride I helped find this shop was so pleased with the experience, it was so much fun and the ladies really made her feel special. I would recommend luxe to any bride looking for the perfect fit and a fun one o a kind experience! -
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Katy Sent on 02/15/20142.4 out of 5 rating2.4
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Quality of service 2 out of 5 rating2.0
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Average response time 3 out of 5 rating3.0
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Professionalism 1 out of 5 rating1.0
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Value 4 out of 5 rating4.0
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Flexibility 2 out of 5 rating2.0
I had an excellent initial experience at LuxeRedux. I found a dream dress that I couldn't have otherwise afforded - a sample dress from Le Jeune Marie. Because it was a sample, the dress had a few spots on it, and we asked for, and were given, a small discount on the price.
Before we picked up the dress, they sent it to Dublin Cleaners, who did an excellent job cleaning - all this without being asked. A bonus, we thought!
Some time in its being transported, however, the dress was snagged, and the owner/manager of LuxeRedux refused to admit culpability or to provide a further discount. She was rude and unprofessional throughout the process.
Though I was thrilled to find such a great dress, I would NOT recommend this store to others. -
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Jennifer Sent on 07/09/20251 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
They will falsely accuse you!
So unbelievably upset - did not even wear one of the dresses and had it for 24hrs from the time it shipped to the time it delivered and was charged a BS cleaning fee!!! Total scam!! So happy I didn’t go with a dress from them. -
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Rachel Sent on 01/13/20201 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Does not care about brides that do not buy from them
This company does not care about brides that do not get their wedding gown else where. I made a day trip to the Cincinnati bridal district and had multiple appointments scheduled that day. I found my gown at a different store one hour prior to my appointment with Luxe Redux and I called to cancel. No one reminded me or informed me during that phone call that I would be charged $50 for canceling my appointment within 48 hours of the appointment time. One bride should not be penalized because she found her gown elsewhere. THE WORST POLICY I HAVE EVER HEARD OF. I scheduled my appointment in September 2019 but the appointment wasn’t until January 2020! When I confirmed the appointment two days prior no one reminded me of the charge and no one said anything when I called to cancel. If I would’ve been reminded I would have gone to try on a gown just to waste their time and to avoid the charge. But they seem to expect people to remember this policy within 4 months. I wish I now would have gone to my appointment just to waste their time. Money grabbing company. -
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