LUX Catering and Events Reviews
Reviews
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4.6 out of 5 rating
4.6
Very good
27 reviews
Recommended by 92% of couples
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Quality of service 4.6 out of 5 rating4.6
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Average response time 4.6 out of 5 rating4.6
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Professionalism 4.7 out of 5 rating4.7
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Value 4.4 out of 5 rating4.4
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Flexibility 4.5 out of 5 rating4.5
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Karie Sent on 08/15/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We could not have been happier with LUX Catering. Tracy and team exceeded our expectations, they were easy to work with, took care of the details and minimized the stress. The flowers and centerpieces were stunning. The cake was gorgeous and delicious. The food got rave reviews. The linens looked great and the floor plan had a great flow. Highly recommend. -
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Lauren Sent on 02/03/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I absolutely adore working with LUX Catering and Events! They are an incredible catering company to work with. Kelly, Christopher and the rest of the team are so friendly and professional. They are creative and willing to go off the beaten path to create what their clients envision. Also, as a fairly new wedding planner in the market, Christopher has taken me under his wing to help my company grow. He has given advice, introduced me to other vendors and offered to let me shadow them for an evening to get a better sense of what they do and how they work. I took advantage of that opportunity and man!! They work hard! They are also extremely efficient, professional and very well organized. They understand it takes a village to plan and execute a successful event and their willingness to collaborate and partner with other vendors is commendable. I am in awe with how environmentally conscious they are. From utilizing clean energy to the point where their buildings leave virtually no carbon footprint, to using compostable disposable plates and utensils, to sourcing local, organic ingredients as much as possible and composting all their waste for other businesses to use...I am impressed at their commitment to the environment.
On a personal note, when my mother passed and we needed to plan the wake. I wasn't able to think straight and I asked Christopher if LUX could help. The event was mere days away, and he planned the menu, and decor for me. His team setup everything for us and we didn't have lift a finger and could spend time with our friends and family. He really did come to my rescue, for which I'm eternally grateful!
Of course, I would be remiss if I didn't mention their food and presentation which is delicious and impeccable. Those meatballs! That artichoke dip! Oh man, now I'm hungry. Their food is absolutely on point and their versatility of style and cuisine is unparalleled. I can't recommend LUX enough! They are amazing! -
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R Sent on 12/08/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
LeCroissant Catering was absolutely professional and worked with us on all the tiny details that were important to us on our wedding day. I still hear RAVE reviews about the coconut cake. Kelly was a dream, she always made herself available, and heard us out, customizing the perfect menu and providing helpful advice along the way. We loved their service and so did our guests, even the venue was impressed! -
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User2896232 Sent on 12/07/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
LeCroissant was our top pick. The team was incredibly professional and helpful, and not mention enthusiastic about helping us get our wedding perfect to every bite. All the food tasted wonderful, everything was on time, and best of all, they celebrated in our cheer and joy. I would recommend them a hundred times over! -
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Carrie Sent on 12/07/20165 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Using this company was one of the best decisions I made while planning my wedding. Months later, family members and friends still talk about how great the food was at our event. The bar service was great as well! The catering staff was great to work with, understood my vision, and helped it become a reality. I highly recommend using them. For couples that are looking for great food and service at a reasonable price, this is the caterer for you. -
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User2535797 Sent on 02/16/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They did great! I would highly recommend them for a catering company! -
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Erin Sent on 12/21/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Working with LeCroissant was such a pleasure. We told them what we were thinking, which was a little unorthodox, and they ran with it. They catered both our rehearsal dinner and the wedding. They created a whole Cuban feast from scratch for us. The food was perfect and the experience was a delight, especially working with Meg. -
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Adam Sent on 12/19/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
It was great to work with Meg. The food, presentation, and overall service was amazing. We would certainly recommend them to our friends. -
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Scott Sent on 12/17/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Meg McIntyre and the rest of the LeCroissant team were amazing in helping select the food and drinks, to setting up all the tables and chairs (and willingness to change them), to the quality of the food and service. I highly recommend LeCroissant! -
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Natalie Sent on 12/16/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Le Croissant Catering was amazing and everyone raved about the food at our wedding. We had a full service dinner buffet and every dish was delicious. Meg is the bomb and amazing to work with, ask for her. She was hilarious and even let us come in for a second tasting when I pulled the indecisive bride move and wanted to change the menu at the last minute. She calmed all my pre wedding jitters and force fed me a croissant so I didn't pass out walking down the aisle:) She made sure every detail was perfect and made us plates full of food since eating is the last thing you remember to do at your own reception. Le Croissant also provided a bartender and she was awesome as well, everyone raved about the cocktails. As far as price, I felt Le Croissant was very competitively priced with other caterers and they provided more than we would have gotten with other caterers. Highly recommend them and couldn't be happier with our experience working with them. -
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User2471343 Sent on 12/16/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amidst the confusion of planning a wedding I had no idea what to do. LeCroissant made every decision understandable, customizable and responsive to my needs. They adapted to shifts in budget and logistics FLAWLESSLY. Reasonable prices and responsive service. -
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Ramona Sent on 12/16/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great experience working with this vendor. Very flexible around whatever your budget may be, and always responsive to any questions you may have. The food was awesome and even our wedding venue was impressed at how professionally they handled the whole event. Absolutely top knotch service. -
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Patricia Sent on 07/23/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Everyone at Le Croissant was a pleasure to work with. They listened to my ideas, they were willing to accommodate my several changes, they suggested options and promptly answered my emails and calls. On the day of the reception, the service was professional and pleasant. The food was delicious and very attractively presented. Great value for the money. -
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User812859 Sent on 05/31/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Bravo!
Thank you for providing the mouth watering, eye catching, palette pleasing spread at last week’s Allies Dinner kick-off at Cactus & Tropicals. The value of your consultation, presentation, and variety, flavor & quantity of food far exceeded the cost. We love partnering with you for equality!
Tikal Beard
Equality Utah
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Laura Sent on 03/28/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I cannot say enough good things about Le Croissant. I hired them to cater my wedding reception and it was absolutely amazing! Working with Pat beforehand was great, she is so efficient and doesn't beat around the bush (which I'm sure every busy bride loves). The level of service we received was outstanding and I'm so glad we chose them as our caterer. They have the ability to fulfill any request which is very convenient. We ordered the taco stand, fruit display, dessert display, and sparkling limeade (Hi Pat, I'm sure you remember me) and I must say it was unbelievable. I'm not exaggerating here, the display was absolutely beautiful. I can't tell you how many people (even during our reception and even weeks later) commented on how beautiful it was AND how delicious the food was. I would highly recommend anyone use Le Croissant, you will not possibly be disappointed and your food display will be a highlight! -
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Sarah Sent on 01/27/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fabulous cake and wonderful food. So happy. -
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Rochelle Sent on 10/27/20095 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I'm vegetarian, so finding a caterer in Utah that could accommodate me with something I actually wanted to eat in a price that we could afford was not easy. But Le Croissant was able to create us a menu that satisfied the vegetarians and meat eaters alike and for a great price. We had them do an action station, which is where they prepare the food right in front of you, so it was dinner and entertainment all in one. Everyone complimented the food at the wedding, and it all went off without a hitch. I highly recommend them. -
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R. Sent on 08/05/20124.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4.5 out of 5 rating4.5
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We used Le Croissant for our summer wedding and are so pleased with their services! They were very easy to contact via e-mail and phone. We discussed our needs and the menu options for our guests and they were prompt in providing estimates and arranging bartending services as well. We were able to do a free tasting trial and were pleased with the quality of the food then and on the day of the wedding. Having a buffet was an option we really wanted and they did a great job arranging the food in a pleasing manner for our guests. Our families know good food and we were really pleased when they complimented our choices, especially the salad. (You know it's good food when guests rave about the salad!) They were also very reasonably priced, ideal for a tight budget. -
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Maria Sent on 12/04/20204.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
High quality food and service for a reasonable price
We worked with Lux as a possible caterer for our wedding next year. Although we ended up going with a different caterer (who simply fit our budget a bit better and was a bit more convenient to our venue), we had an awesome experience with Jake and the rest of the Lux team. Jake was extremely responsive to our tastes and needs and put together a really creative menu for our guests. He suggested we come in for a tasting when we were in town to see our venue. We had a really amazing experience. The food was absolutely delicious and was plated really beautifully. The quote we got was on the pricey side, but actually still quite reasonable for the quality we received, and they were very willing to work with our budget. The service at the tasting was also excellent. In the end, we decided that we wanted to prioritize our budget for other aspects of the wedding, so we went with a slightly cheaper caterer. However, I would definitely recommend Lux to friends, particularly if you are a "foodie" who wants restaurant-style cuisine for your guests at a reasonable price. -
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Richard Sent on 11/20/20164.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
The staff at Le Croissant is very accommodating and professional. They helped us with every need. Your always nervous when planning an event like a wedding or rehearsal dinner, but Le Croissant put all our worries at ease. I would highly recommend using this vendor. -
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Lauren Sent on 03/12/20094.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
They were pricey but great! -
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Leslie Sent on 06/23/20194.6 out of 5 rating4.6
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Beautiful!
Working with Kelsey to plan my wedding was so easy. Anything we asked for was done, no questions asked, and it all turned out amazing. It was so nice to have so many vendors wrapped into one...food, cake, bar, AND flowers. She was professional and detail oriented.
They are on the pricey end, but the convenience and how everything turned out made it worth it. My night was perfect. Everyone made so many comments about how unique and pretty our reception was.
A few of my guests mentioned that we completely ran out of appetizers (I didn’t get to see that part) and that they had to wait a while for dinner because they ran out of plates. Our wedding was on a tight schedule, so some people were rushed to eat.
Overall, I would highly recommend using LUX for your event. -
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User6196683 Sent on 01/24/20134.5 out of 5 rating4.5
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 3.5 out of 5 rating3.5
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Flexibility 4 out of 5 rating4.0
Le Croissant was on time, professional and did what they said they would. I would use them again. The food was fresh and delicious. -
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Amanda Sent on 02/13/20124.5 out of 5 rating4.5
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 3.5 out of 5 rating3.5
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Flexibility 4 out of 5 rating4.0
Le Croissant provided the food for our wedding. We had a buffet style wedding and they set-up different buffet stations. At some of the stations, they cooked the food in a wok right in front of you, which the guests loved!
Several guests commented it was the best buffet wedding food they had ever tasted.
They were very responsive via email to any concerns. We first met with them and received a quote two days later, which we were incredibly impressed by. That was their level of service throughout. -
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Laura Sent on 08/19/20134.2 out of 5 rating4.2
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 3 out of 5 rating3.0
Le Croissant's food is delicous. We use them for a quarterly event we have each year. I've used other catering companies in a pinch and the feedback I always get is "Go back to Le Croissant!"
Their spinach mandarin salad and vinegarette dressing is fantastic. Use them, you'll love them! -
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Kimmy Sent on 05/25/20191 out of 5 rating1.0-
Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Don’t waste your time or money
This company truly doesn’t care and they expect you to shell out money for every little thing. I paid for a head event leader and she didn’t show up to the wedding. During set up, we were running late and I ran into their team taking selfies in my venue rather than setting it up. -
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Jessica Sent on 01/17/20180.5 out of 5 rating0.5
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Quality of service 0.5 out of 5 rating0.5
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Average response time 0.5 out of 5 rating0.5
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Professionalism 0.5 out of 5 rating0.5
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Value 0.5 out of 5 rating0.5
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Flexibility 0.5 out of 5 rating0.5
I brought up the following complaints in person and via email with Lux, who tried to deflect the blame onto anyone else they could. They also used the excuse in almost every conversation that there was another wedding that same night that cost over $100k that took up their attention. Not sure how that makes my wedding any less important, or means I deserve lower quality service. The following were problems we encountered:
1. Our event coordinator left before the event even started.
2. Lux ran out of water to serve guests. How does that even happen?
3. We had an Indian food buffet with multiple sauces, proteins and toppings to choose from. The servers had no idea what they were serving when guests asked. Not sure what I paid the people standing behind the buffet to do if it wasn’t to help our guests create their meal.
4. Linens donated to us were stolen by Lux after the reception, taken back to their office, then given to a different linen company. The linens still haven’t been recovered or returned to their owner (4 months later). Lux refuses to help locate and return the linens to their rightful owner.
5. Lights I owned were lost when Lux took them down after the reception, and eventually found. The remotes to the lighting system were lost and never found. Lux tried to blame the loss on the venue, who never had the lights in their possession. Lux did eventually reimburse me for the lighting system.
6. The food was all packed up at the end of the night and taken away by staff. The leftover food was supposed to be ours to take home. We were left with nothing. We were supposed to have meals set aside for my husband and I to eat at the end of the night, nothing was set aside. I didn't get to taste any of the food.
7. The flower arrangements were taken away by Lux at the end of the night. I've never heard of a florist taking back arrangements after an event. I saw my arrangements displayed in Lux’s office later. Glad I was able to pay for their office decor. -
Quality of service
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