Luv Bridal - LA Reviews

Reviews

+17 User photos

• Rachel F. Sent on 10/24/2023
  5 out of 5 rating

  5.0
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  Perfect Dress, Perfect Atmosphere, Perfect Associates!

  I chose to visit Luv Bridal after one my bridesmaids visited and found her own wedding dress here. The experience was amazing from start to finish. There is a lot of space between each fitting area so even though it was a full day, it still felt like a personal and intimate experience with my friends that came with me. Jezebel was my associate and she was the perfect balance of helpful and supportive while also giving me space to discuss my options honestly with my friends. I ended up finding THE dress - it was the first one I tried on that day - and came back after breaking for lunch to complete my order. The entire order process was quick and easy, and the dress was delivered reliably on time. I would highly recommend this bridal shop to anyone looking for their wedding dress!

  I chose to visit Luv Bridal after one my bridesmaids visited and found her own wedding dress here. The experience was amazing from start to finish. There is a lot of space between each fitting area so even though it was a full day, it still felt like a personal and intimate experience with my friends that came with me. Jezebel was my associate and she was the perfect balance of helpful and supportive while also giving me space to discuss my options honestly with my friends. I ended up finding THE dress - it was the first one I tried on that day - and came back after breaking for lunch to complete my order. The entire order process was quick and easy, and the dress was delivered reliably on time. I would highly recommend this bridal shop to anyone looking for their wedding dress!

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• Cassandra S. Sent on 11/18/2022
  5 out of 5 rating

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  Inlove with my dress!!

  I went to 5 different boutiques. I finally found my dream dress with Luv Bridal. And I was getting tons of compliments! Service was great, associates are patient, understanding and encouraging! I will recommend this place.

  I went to 5 different boutiques. I finally found my dream dress with Luv Bridal. And I was getting tons of compliments! Service was great, associates are patient, understanding and encouraging! I will recommend this place.
• Fairouz H. Sent on 08/18/2022
  5 out of 5 rating

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  Excellent team

  The wedding dress of my dream. Luv Bridal team is wonderful they made sure I left with my wedding dress that fits me and ready to wear in less than 2 months

  The wedding dress of my dream. Luv Bridal team is wonderful they made sure I left with my wedding dress that fits me and ready to wear in less than 2 months
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• Alyssa Sent on 07/07/2022
  5 out of 5 rating

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  Go Here First! Found my perfect dress here!

  Luv Bridal made me feel so comfortable and at home. Many of the other bridal shops made me feel like I was a burden or tried to pressure me into a dress I wasn't sure of. The space is gorgeous and gives plenty of space for your friends/family to join you. All of their specialists were so supportive and considerate and really worked hard to find me the exact right dress. They made me feel welcome and worked with me to find an off the rack dress in time for my wedding. I couldn't recommend them more highly!

  Luv Bridal made me feel so comfortable and at home. Many of the other bridal shops made me feel like I was a burden or tried to pressure me into a dress I wasn't sure of. The space is gorgeous and gives plenty of space for your friends/family to join you. All of their specialists were so supportive and considerate and really worked hard to find me the exact right dress. They made me feel welcome and worked with me to find an off the rack dress in time for my wedding. I couldn't recommend them more highly!
• Erica C. Sent on 01/15/2022
  5 out of 5 rating

  5.0
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  Great experience!

  My mother and I found my perfect dress at this bridal shop! We had a great time and never felt any pressure to pick any particular dress. I picked a dress I absolutely loved for my wedding day!

  My mother and I found my perfect dress at this bridal shop! We had a great time and never felt any pressure to pick any particular dress. I picked a dress I absolutely loved for my wedding day!
• Jennifer G. Sent on 06/04/2021
  5 out of 5 rating

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  The absolute best

  To say that I tried on about 30 dresses before I came here is not an exaggeration. I don’t normally wear dresses so narrowing what I was looking for was quite difficult. But at Luv Bridal they were able to pinpoint what I wanted. My appointment was pre-COVID they had mimosas and snacks for the brides and their guest. And with the wide selection of dresses you are bound to find the perfect dress. They have any style you can think of at various prices.

  To say that I tried on about 30 dresses before I came here is not an exaggeration. I don’t normally wear dresses so narrowing what I was looking for was quite difficult. But at Luv Bridal they were able to pinpoint what I wanted. My appointment was pre-COVID they had mimosas and snacks for the brides and their guest. And with the wide selection of dresses you are bound to find the perfect dress. They have any style you can think of at various prices.
• Brittany S. Sent on 11/03/2020
  5 out of 5 rating

  5.0
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  Great selection & fantastic service!

  My experience with LUV bridal was SO good that I chose to pay the $50 same days cancelation fees at the 2 other bridal salons that I was supposed to visit that say!
  LUV was my first stop that day and although I tried on a few dresses I ultimately purchased the first dress I had tried on! It was magic and the girls there are the ULTIMATE hype women.
  I couldn’t have asked for a better experience!

  My experience with LUV bridal was SO good that I chose to pay the $50 same days cancelation fees at the 2 other bridal salons that I was supposed to visit that say!
  LUV was my first stop that day and although I tried on a few dresses I ultimately purchased the first dress I had tried on! It was magic and the girls there are the ULTIMATE hype women.
  I couldn’t have asked for a better experience!
• Brittany Sent on 11/16/2019
  5 out of 5 rating

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  Dress of my dreams!

  This place had the perfect dress for me. I was not even planning on finding my dress that day, and boom they blew me away! I highly recommend you will not be disappointed.

  This place had the perfect dress for me. I was not even planning on finding my dress that day, and boom they blew me away! I highly recommend you will not be disappointed.
• Deborah V. Sent on 09/04/2020
  5 out of 5 rating

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  Just like in the movies

  Every time I have a newly engaged friend - I always recommend this bridal shop! Had the best time looking for dresses in their beautiful showroom. My gals were treated to a lovely afternoon as well with mimosas and unlimited snacks. They made dress shopping look and feel like you were in a movie. So surreal. Priscilla was the best at helping me find my dream dress! In case a dress might be a bit out of your price range, they have payment plans available too.

  Every time I have a newly engaged friend - I always recommend this bridal shop! Had the best time looking for dresses in their beautiful showroom. My gals were treated to a lovely afternoon as well with mimosas and unlimited snacks. They made dress shopping look and feel like you were in a movie. So surreal. Priscilla was the best at helping me find my dream dress! In case a dress might be a bit out of your price range, they have payment plans available too.

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• Amanda Sent on 06/14/2020
  5 out of 5 rating

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  The best customer service!

  Luv Bridal was the first and only dress shop I visited. I visited them when they first opened, not expecting to purchase a dress that day. I am engaged but have not set a date for the wedding so I was in no hurry. However, I quickly fell in love with a dress and put a down payment on it that day. I am currently still paying off the dress, as I wasn't in any hurry to wear it. Everyone I've been in contact with at Luv Bridal has been consistently helpful and friendly. They make you feel truly special and unique in your wedding experience. I also need to note that they carry beautiful styled in plus size!

  Luv Bridal was the first and only dress shop I visited. I visited them when they first opened, not expecting to purchase a dress that day. I am engaged but have not set a date for the wedding so I was in no hurry. However, I quickly fell in love with a dress and put a down payment on it that day. I am currently still paying off the dress, as I wasn't in any hurry to wear it. Everyone I've been in contact with at Luv Bridal has been consistently helpful and friendly. They make you feel truly special and unique in your wedding experience. I also need to note that they carry beautiful styled in plus size!
• Veronica M. Sent on 05/31/2024
  1 out of 5 rating

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  Heartache and deceit

  In November of 2023 I purchased my wedding gown with Luv Bridal. Per the contract, extra fabric matching my gown was ordered; I intended to have custom sleeves made. When I was notified that my gown was available for pick up I asked to confirm if the extra fabric had been delivered and I was told that it had not and was not given an answer as to what had happened or when I could expect it to be delivered. I spent the next few months calling and texting the business but was always given the run around (the manager was unavailable, with another client, in a meeting etc.). I picked up my gown in April and there was still no update on the extra fabric. The manager (Carley) told her staff to advise me to consult with the seamstress to see if it would be possible to build the custom sleeves using fabric taken from the hem. I did in fact consult with several seamstresses whom told me it was not possible. There were several messages that went unanswered from Luv Bridal when I attempted to follow up on the status (mid- April). About one week after picking up my gown i received a message that the fabric was not going to make it on time and that I would get a call once there was an update from the manufacturer. One week later Carley calls me to tell me they were able to obtain 'similar fabric', however this fabric was NOT similar to that on my dress. The material I was sent had sequins of which the gown I purchased has none. The worst part is that the material they sent me was DIRTY. How is one supposed to use dirty material to custom build white sleeves for your wedding? Luv Bridals failure to uphold their end of the contract, poor communication, and negligence is unacceptable. As a consumer I entrusted them to help me obtain my dream wedding look but they cost me time, money, and heartache as I will never be able to have the look I envisioned for my wedding day. What they did is UNACCEPTABLE.

  In November of 2023 I purchased my wedding gown with Luv Bridal. Per the contract, extra fabric matching my gown was ordered; I intended to have custom sleeves made. When I was notified that my gown was available for pick up I asked to confirm if the extra fabric had been delivered and I was told that it had not and was not given an answer as to what had happened or when I could expect it to be delivered. I spent the next few months calling and texting the business but was always given the run around (the manager was unavailable, with another client, in a meeting etc.). I picked up my gown in April and there was still no update on the extra fabric. The manager (Carley) told her staff to advise me to consult with the seamstress to see if it would be possible to build the custom sleeves using fabric taken from the hem. I did in fact consult with several seamstresses whom told me it was not possible. There were several messages that went unanswered from Luv Bridal when I attempted to follow up on the status (mid- April). About one week after picking up my gown i received a message that the fabric was not going to make it on time and that I would get a call once there was an update from the manufacturer. One week later Carley calls me to tell me they were able to obtain 'similar fabric', however this fabric was NOT similar to that on my dress. The material I was sent had sequins of which the gown I purchased has none. The worst part is that the material they sent me was DIRTY. How is one supposed to use dirty material to custom build white sleeves for your wedding? Luv Bridals failure to uphold their end of the contract, poor communication, and negligence is unacceptable. As a consumer I entrusted them to help me obtain my dream wedding look but they cost me time, money, and heartache as I will never be able to have the look I envisioned for my wedding day. What they did is UNACCEPTABLE.

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