Luella's Bar-B-Que Reviews
Reviews
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4.9 out of 5 rating
4.9
Excellent
31 reviews
Recommended by 98% of couples
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Quality of service 4.9 out of 5 rating4.9
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Average response time 4.9 out of 5 rating4.9
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Professionalism 4.9 out of 5 rating4.9
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Value 4.9 out of 5 rating4.9
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Flexibility 4.9 out of 5 rating4.9
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Megan Sent on 12/14/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Delicious!
We hired DJ Lev for our wedding at Highland Brewing Company, he respected our requests for music genres and the dance floor was never empty! Lev did a fantastic job of reading the crowd and every important song was played in perfect timing. Highly recommend! -
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Sarah Sent on 11/08/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Can't beat BBQ!
We hired Luella's to cater our wedding and couldn't be happier - it was delicious and our guests loved it! We also had them deliver and set up the buffet which was amazingly helpful. They were easy to work with and very accommodating, especially when we had to reschedule our wedding due to COVID. Highly recommend! -
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Kaela Sent on 08/29/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We Love Luella's BBQ!!
Thank you Luella's!! Food was fantastic!! -
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Tiffany Sent on 07/22/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Delicious food
Delicious food and great service! All our guest loved the food and especially raved about the green chili grits! They were easy to communicate with and clear with pricing each time we made adjustments to our menu. My only complaint is that we hired them for full service and about 6-8 months after we had our contract with them they reorganized and got rid of full service. We then had to hire outside staffing which cost us a little more money, stress and time. Other than that I would hire them again to cater. -
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Laetitia Sent on 01/15/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Simply the best!
We’re so happy we went with Luella’s! Everything was so delicious! It was by far the best deal for the amount of food we had. We order appetizers for cocktails hour and went with chicken and brisket for dinner. Highly recommend their Mac n Hoop! It was all so so good! -
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Peggy Sent on 01/11/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Delicious food and great service!
I loved working with Luella's. They communicated well, were flexible when my final RSVPs came in, and answered all my questions throughout the planning process. On the day of, they were so kind and helpful and the service was great. The food was delicious and my guests devoured it. I got so many compliments. I really recommend them!-
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Chris Sent on 11/22/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Awesome food!
The food was just as fantastic as eating within one of their restaurants. Our wedding had pork, tempah, corn on the cob, green beans, corn bread, salad, and cookies for dessert. A few guests had restrictive diets, but Luella’s was very accommodating to them. We had received high praise from everyone on all the food. Even the leftovers we got to keep tasted just as good the next day. -
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Grace Sent on 10/31/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
excellent food and great to work with!
If you want classic and delicious NC BBQ, Luella’s is the place! The food at our wedding was so great (the cheese grits were a particular hit), and the Luella’s team was amazing to work with. I would definitely recommend Luella’s catering for any wedding! -
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Kaki Sent on 10/14/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Delicious and great service!
Luella’s provided us with catering and bar tending service at our wedding. They were so professional and attentive. The food was excellent and so many of our guest told us how much they enjoyed it. We had 130 guests and their price was half of what all the catering companies wanted. -
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Rhiannon Sent on 09/04/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Food and Communication
We visit Luella's restaurants quite frequently, so using them for our wedding catering was a no brainer when we decided we wanted bbq for the reception. Communication throughout the entire process was great, and delivery the day of the wedding was prompt. Everyone complimented the food. Luella's did not disappoint!! -
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Jordan Sent on 07/04/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best Catering in WNC
A close friend of our recommended Luella’s Bar-B-Que to us for our wedding. My husband and I were a little skeptical at first, simply because neither of us had ever eaten there before. However, we were planning a semi-destination wedding, so we trusted our friend, and we are so glad that we did! They are affordable, their food is delicious, and I cannot go on enough about their service! The entire catering team was beyond amazing, as was the food. The meat literally melts in your mouth, the baked beans were sweet and delicious, the potato salad was perfect, and the mac and cheese was some of the best we’ve ever had. We received countless compliments on our catering. Our caterer was such a hit that we are still asked about it from our wedding guests. If you want yummy, affordable food that balances southern tradition with elegance and professionalism, this is your place! Thank you again, Luella’s! -
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Jaime Sent on 07/03/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best Bar-B-Que Around!
A close friend of our recommended Luella’s Bar-B-Que to us for our wedding. My husband and I were a little skeptical at first, simply because neither of us had ever eaten there before. However, we were planning a semi-destination wedding, so we trusted our friend, and we are so glad that we did! They are affordable, their food is delicious, and I cannot go on enough about their service! The entire catering team was beyond amazing, as was the food. The meat literally melts in your mouth, the baked beans were sweet and delicious, the potato salad was perfect, and the mac and cheese was some of the best we’ve ever had. We received countless compliments on our catering. Our caterer was such a hit that we are still asked about it from our wedding guests. If you want yummy, affordable food that balances southern tradition with elegance and professionalism, this is your place! Thank you again, Luella’s! -
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Rebecca Sent on 05/28/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fantastic and yummy
Great food and great service! We had them to our wedding and we received so many compliments on the food. Highly recommend! -
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Gabrielle Sent on 12/11/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
De-Frickin-Licious
Let me say first - YUMMY! Luella's food is absolutely delicious. They catered our cocktail hour,and dinner for our wedding, and it was a wonderful experience. All of our guests raved about how delicious the food was, saying it was some of the best wedding food they had ever had. Marla made all of the prepping for the wedding so easy and the day of catering staff was a delight. If you are looking to have happy bellies and a wonderful experience, go with Luella's for your event! -
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Angeli Sent on 11/12/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great food
We had bbq at our wedding from Luella’s and everyone loved it. They were super easy to work with, responsive and delicious. I would definitely use them again. -
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Andrea Sent on 10/24/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I could not have been more pleased. Throughout the entire process, Luella's catering staff was incredibly friendly and good to work with. The food was amazing. Couldn't beat the quality for the price for my wedding dinner. They took care of all the setup and cleanup and went above and beyond. Can't recommend highly enough. -
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Kristen Sent on 10/15/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We chose Luella's to cater our wedding and were so incredibly lucky that they hadn't been booked for that weekend! All the planning was done through Marla, who was really easy to work with. My husband and I tried to make our wedding green (all of our centerpieces were recyclable) and were thrilled to find out that Luella's had compostable paper products that we could use. Marla even sent us a picture so we could see what they looked like. Our guests loved the hoop pimento cheese during our cocktail hour (so did I!) and were so excited to find out that barbecue was on our dinner menu. We went with their brisket and smoked turkey breast (the turkey is my favorite). It's almost been a month since we got married and we are still receiving compliments on the catering. Just yesterday, one of our guests said he was going to be disappointed on Thanksgiving because the turkey would not taste like Luella's smoked turkey breast. :) Thank you SO much for making us and our guests so happy! -
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Michelle Sent on 07/03/20175 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
YUM! Luella's was delicious and Marla was very pleasant to deal with! We had a laid back mountain-top reception at The Cabin Ridge in Hendersonville, and Luella's BBQ was the perfect fit. Our guests raved about how good the food was, and they packaged up the leftovers for us (which we'll be happily eating for the next couple of weeks)! -
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Tish Sent on 07/16/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Luella's was the perfect fit for our wedding reception. The set-up and food were fantastic! We couldn't have asked for better communication and responsiveness. -
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Megan Sent on 07/09/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely amazing food! All of our guests were raving about how amazing the food was! Very affordable, and wonderful to work with!!! -
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User2606872 Sent on 05/13/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Luella's BBQ did an absolute amazing job catering for our wedding. The venue we were married at does not have much to offer as far as a kitchen and facilities to use. However, Luella's rocked it. All the guests were extremely pleased and had nothing but nice things to say after the delicious food. The staff was very friendly and went above and beyond to ensure our day went smoothly. -
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Eleanor Sent on 11/16/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Luella's was an amazing choice for our backyard wedding! They provided us with a pit and smoker (with pitmaster), and a whole pig's worth of pulled pork and very flexible sides. They had a lot of delicious vegan or dairy-free options for our guests with dietary constraints, and they also provided bartenders to serve our alcohol (which we purchased ourselves). Marla, who was our point of contact, was incredibly nice and very responsive to all of our questions- she in fact sought me out the day of the wedding to say hello and congratulate me, and then sent us a follow-up thank you note! We had appetizers and the main course provided by Luella's, and it was all so tasty. Our guests are still raving about the food a month later! We had an amazing experience with Luella's and highly recommend it for both weddings and events and just for some great BBQ if you're in Asheville! -
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User1889579 Sent on 10/27/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great food, great team, very positive experience overall! -
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Tina Sent on 06/17/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
These guys were amazing. I booked them strictly from reviews I had read online as I was planning my NC wedding from Florida. They did not disappoint. Marla was great at being in contact with me, working out every detail and making sure I had no worries leading up to the wedding. Once the staff arrived, they were wonderful. Everybody commented on how friendly and helpful the staff were and they left our kitchen completely spotless. Now, the food, oh the food. It was so delicious. I would love an entire plate of the brisket on sweet potato chips with pickled Okra. The pork and chicken were fabulous and none of us could say enough about the Mac and Cheese. It was such the perfect menu for our mountain wedding. The bartenders were fabulous and everybody was just so professional and easy to work with. Thank you Luella's for helping make our wedding the most perfect day. I would tell anybody who is looking for the best BBQ in town, to find you guys. Simply delicious. Thank you. -
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Tiffany Sent on 05/18/20145 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing! Amazing! Amazing! The staff went above and beyond for us! -
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Cynde Sent on 05/30/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The food was so good. The staff was very professional and friendly. They kept the buffet filled and the tables clean. The bartender did a great job. She kept the bar clean and was very professional. The team captain was amazing. She kept an eye on everything and made sure everything regarding the food, the bar and cleanup was taken care of thoroughly and quickly. Thank you Luella's, awesome job! -
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User2317687 Sent on 09/15/20154.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
Luella's was great - some of the best barbecue our guests had tasted! They were incredibly easy to work with and brought a full set of caterers to serve the food (plus a bartender!). Our tasting at the store itself was fun and low key and they were able to answer all questions quickly via e-mail. They also offer cake plating for a small fee ($30) which we definitely recommend - as soon as we cut the cake, they had sliced and distributed sheet cake for the rest of the guests! -
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Crystal Sent on 07/30/20194.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing NC BBQ!
If you want amazing BBQ at your wedding, this place is for you! The food was delicious! They were able to help accommodate for one of our families and provide a yummy Vegan protein option, which the family absolutely loved and they were quick to figure out a plan to donate all of our extra food to a local homeless shelter in Asheville. We are very grateful for the staff at Luella's and highly recommend them for your wedding. -
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Kate Sent on 11/25/20134.7 out of 5 rating4.7
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
We LOVED having Luella's cater our event. The food was incredible as always! We frequent Luella's in Asheville often and couldn't wait to have them cater our wedding. They really know what they are doing! They never allowed food or drinks to run out and did a wonderful job of clearing tables in a timely manner. The bartenders were friendly and efficient. Luella's also set up and broke down our dessert table even though desserts were not provided by them (they were prepared by family). I would highly recommend Luella's for your wedding! -
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Alexandra Sent on 11/26/20224.4 out of 5 rating4.4
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Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Great food
Great food and clear pricing. Would definitely order from them again! -
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Kelsey Sent on 05/23/20173.1 out of 5 rating3.1
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Quality of service 1.5 out of 5 rating1.5
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Average response time 4 out of 5 rating4.0
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Professionalism 2 out of 5 rating2.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
I will preface this by saying we used Luellas for our rehearsal dinner and we did the pick-up option. In speaking with Marla before we decided on pick-up, she was fabulous and the reviews for full catering seem to be good so I'm not quite sure what happened with our event. So on to the review.... The food was awesome, the service was terrible. I placed the order (for 40 people) but they couldn't process my payment and told me to call back, sure no problem. I called back the next day after receiving the confirmation email and no one at the store had any clue what order I was talking about. They told me to call back again when the manager was in, alright. Called again and he wasn't in and they still couldn't find my order. Someone eventually called my later that day to take my payment. The morning of the event I called to see if I could move up our pick-up time by 30min, and they had no idea what order I was talking about again. Keep in mind I had already paid for the food at this point. They said they'd call me back. The manager called me back only 15min later or so, and apologized for the confusion, and gave several excuses as to what happened. They might have been valid reasons but after having so many issues of losing the order I was a bit fed up. He had me repeat the order and said ti would be ready on time. My dad was the one who went to pick it up and when he got to our venue we discovered Luellas had left out the buns for the sandwiches. Overall, I was very disappointed in the entire experience. I'm not saying don't hire them. Their food is truly amazing, just maybe go ahead and use the full catering option if you're going order from them and coordinate with Marla not the actual staff at the stores. -
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