Lucille's Bridal Shop & Val's Formalwear Reviews
Lucille's Bridal Shop & Val's Formalwear
Orange, CT4.7 out of 5 rating, 141 reviews
4.7
141 reviews
Reviews
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4.7 out of 5 rating
4.7
Very good
141 reviews
Recommended by 95% of couples
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Quality of service 4.7 out of 5 rating4.7
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Average response time 4.8 out of 5 rating4.8
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Professionalism 4.7 out of 5 rating4.7
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Value 4.7 out of 5 rating4.7
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Flexibility 4.7 out of 5 rating4.7
+24
User photos
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User2519952 Sent on 01/27/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I purchase my wedding dress from Lucille's Bridal Shop. I had a wonderful experience, they were extremely helpful finding my perfect dress.I purchase my wedding dress from Lucille's Bridal Shop. I had a wonderful experience, they were extremely helpful finding my perfect dress. -
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Renee Sent on 05/16/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great customer service! All the staff was very helpful. Very flexible and did everything to make me happy. I'd recommend them to anyone.Great customer service! All the staff was very helpful. Very flexible and did everything to make me happy. I'd recommend them to anyone. -
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Sammy Sent on 05/11/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I am ecstatic.
I appreciate all your help & your so sweet. Im grateful.I appreciate all your help & your so sweet. Im grateful. -
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Julia Sent on 10/31/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect wedding dress!
I came to Lucille’s multiple times looking for my wedding dress. I am a curvy bride and they had plenty of plus size dresses to try on. I found my wedding dress at a different location but decided to order it from Lucille’s instead, it was just a different style than the other dresses by the same designer that Lucille’s carried. It arrived quicker than expected and I eagerly went for my first fitting. The dress needed to be taken in a lot and we had ordered additional applique pieces to be put onto the dress. The seamstress did a wonderful job with the dress, both with the sizing and with the appliques. I had a very big dress and a very long train, and it required a lot of hooks for the bustle. The seamstress did such a good job hiding all the hook/eye closures that we had a hard time finding them the day of the wedding! I went for my final fitting and I had lost of lot of weight that the dress needed to be taken in again unfortunately (or fortunately!) The seamstress essentially reworked the entire dress on both sides from top to just about where the knees were in just a day and it looked even better than when I first tried on the dress. The pricing for alterations was very reasonable given the amount of work that needed to be done and in such a short amount of time. Thank you to all the wonderful ladies at Lucille’s for making my dress look perfect! -Julia
I came to Lucille’s multiple times looking for my wedding dress. I am a curvy bride and they had plenty of plus size dresses to try on. I found my wedding dress at a different location but decided to order it from Lucille’s instead, it was just a different style than the other dresses by the same designer that Lucille’s carried. It arrived quicker than expected and I eagerly went for my first fitting. The dress needed to be taken in a lot and we had ordered additional applique pieces to be put onto the dress. The seamstress did a wonderful job with the dress, both with the sizing and with the appliques. I had a very big dress and a very long train, and it required a lot of hooks for the bustle. The seamstress did such a good job hiding all the hook/eye closures that we had a hard time finding them the day of the wedding! I went for my final fitting and I had lost of lot of weight that the dress needed to be taken in again unfortunately (or fortunately!) The seamstress essentially reworked the entire dress on both sides from top to just about where the knees were in just a day and it looked even better than when I first tried on the dress. The pricing for alterations was very reasonable given the amount of work that needed to be done and in such a short amount of time. Thank you to all the wonderful ladies at Lucille’s for making my dress look perfect! -Julia
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Michelle Sent on 06/21/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I came to Lucille's after having a terrible first experience elsewhere. Lucille's was amazing from the start. They listened to what I was looking for and offered suggestions. They brought out gowns that fit me beautifully and were so calm and patient while I tried them on. I never felt rushed and they were not pushy at all. I really enjoyed working with Lucille's and would recommend anyone to them. They truly made my experience wonderful and made me feel like a princess.I came to Lucille's after having a terrible first experience elsewhere. Lucille's was amazing from the start. They listened to what I was looking for and offered suggestions. They brought out gowns that fit me beautifully and were so calm and patient while I tried them on. I never felt rushed and they were not pushy at all. I really enjoyed working with Lucille's and would recommend anyone to them. They truly made my experience wonderful and made me feel like a princess. -
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Courtney Sent on 12/30/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Very professional! Olivia was constantly in contact with me making sure my bridesmaids were all in sync and our order was placed in time! The dresses we're beautiful and tailoring impeccable!Very professional! Olivia was constantly in contact with me making sure my bridesmaids were all in sync and our order was placed in time! The dresses we're beautiful and tailoring impeccable! -
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User2441397 Sent on 11/24/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I purchased my wedding dress from Lucille's Bridal Shop. They were extremely nice and easy to work with. They were also reasonably priced. I felt as though they really listened to what kind of dress I had in mind and catered to that, whereas some of the other shops I had been to did not make it as personalized.I purchased my wedding dress from Lucille's Bridal Shop. They were extremely nice and easy to work with. They were also reasonably priced. I felt as though they really listened to what kind of dress I had in mind and catered to that, whereas some of the other shops I had been to did not make it as personalized. -
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Qaiyima Sent on 05/29/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Lett Burkett Wedding
Although my visit was unplanned, I had an amazing experience! Lori was so friendly and professional! She learned my personality very fast and found the PERFECT dress! Can’t wait to work with her again!Although my visit was unplanned, I had an amazing experience! Lori was so friendly and professional! She learned my personality very fast and found the PERFECT dress! Can’t wait to work with her again! -
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Jessica Sent on 11/09/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely Wonderful! The same lady that help me try on my dress was there for my first fitting and final pick up. I loved my seamstress! She was amazing and made sure the dress fit me perfectly. She also came out during my final fitting and showed my mom exactly where all the hooks were hidden. They treated me just like family during the process and I honestly cannot say thank you enough for all your help.Absolutely Wonderful! The same lady that help me try on my dress was there for my first fitting and final pick up. I loved my seamstress! She was amazing and made sure the dress fit me perfectly. She also came out during my final fitting and showed my mom exactly where all the hooks were hidden. They treated me just like family during the process and I honestly cannot say thank you enough for all your help. -
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Dana Sent on 10/27/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They were awesome! Pleasant experience.They were awesome! Pleasant experience. -
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Sarah Sent on 12/26/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Lived every second of being there! The staff was so helpful and had amazing attitudes. They stayed with my price range and were a phenomenal help. I can't wait to go and pick out the men's suits there and get to pick up my dress! I would recommend this place to everyone!Lived every second of being there! The staff was so helpful and had amazing attitudes. They stayed with my price range and were a phenomenal help. I can't wait to go and pick out the men's suits there and get to pick up my dress! I would recommend this place to everyone! -
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Shannon Sent on 09/16/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I loved the staff at Lucielle's. From the shopping experience to my last fitting, they were wonderful to work with. TI loved the staff at Lucielle's. From the shopping experience to my last fitting, they were wonderful to work with. T -
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Katherine Sent on 10/08/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had such wonderful experience at Lucilles! My attendant Laurie was amazing, she was very flexible with my schedule as I had cancelled two appointments and she wasn’t pushy or abrasive with me. I picked the dress of my dreams and I’m more than happy to have picked it out there! Thank you all soooo much!!!I had such wonderful experience at Lucilles! My attendant Laurie was amazing, she was very flexible with my schedule as I had cancelled two appointments and she wasn’t pushy or abrasive with me. I picked the dress of my dreams and I’m more than happy to have picked it out there! Thank you all soooo much!!! -
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User1411026 Sent on 10/11/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful, professional service here! Very friendly, helpful staff.Wonderful, professional service here! Very friendly, helpful staff. -
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User1193719 Sent on 06/10/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I used Lucille's Bridal for Alterations and could not have been happier with everything from making appointments to the seamstress to the quality of work. I would recommend them without reservations for alterations to anyone.I used Lucille's Bridal for Alterations and could not have been happier with everything from making appointments to the seamstress to the quality of work. I would recommend them without reservations for alterations to anyone. -
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Melissa Sent on 09/09/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Everyone at Lucille's bridal was absolutely amazing from the second we walked through the door. I ended up finding the perfect dress there and the entire experience was wonderful.Everyone at Lucille's bridal was absolutely amazing from the second we walked through the door. I ended up finding the perfect dress there and the entire experience was wonderful. -
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User1448558 Sent on 11/21/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I bought my wedding dress at Lucille's and everything about the purchase and alterations was a great experience. Very helpful and professional staff. Thanks especially to the best seamstress who made my gown fit exactly the way it I wanted it to.I bought my wedding dress at Lucille's and everything about the purchase and alterations was a great experience. Very helpful and professional staff. Thanks especially to the best seamstress who made my gown fit exactly the way it I wanted it to. -
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Natalie Sent on 07/15/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I could not be happier with the service I received from all the staff at Lucilles! They made my wedding dress shopping such an easy, stress-free, happy occasion. All the other bridal shops I visited were like factories who just wanted to push any dress on you. At Lucilles, they listened to my wants and needs and I found the perfect dress for me!! I can't thank everyone at Lucilles enough!I could not be happier with the service I received from all the staff at Lucilles! They made my wedding dress shopping such an easy, stress-free, happy occasion. All the other bridal shops I visited were like factories who just wanted to push any dress on you. At Lucilles, they listened to my wants and needs and I found the perfect dress for me!! I can't thank everyone at Lucilles enough! -
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Elena Sent on 05/16/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Lucille's was the first place I went to look for dresses. Liz was so helpful and friendly and I never felt pressured to buy anything. I saw a dress I liked but wanted to look around. I went to a few other places but I went back to Lucille's and bought the first dress I tried on there. The whole staff at Lucille's made the dress shopping experience fun and exciting! My mom also got her dress there too and they did a great job with the alterations. When I look at my pictures I am reminded over and over that I made the right decision buying my dress at Lucille's. I would recommend Lucille's to anyone who is looking for beautiful dresses and excellent customer service.Lucille's was the first place I went to look for dresses. Liz was so helpful and friendly and I never felt pressured to buy anything. I saw a dress I liked but wanted to look around. I went to a few other places but I went back to Lucille's and bought the first dress I tried on there. The whole staff at Lucille's made the dress shopping experience fun and exciting! My mom also got her dress there too and they did a great job with the alterations. When I look at my pictures I am reminded over and over that I made the right decision buying my dress at Lucille's. I would recommend Lucille's to anyone who is looking for beautiful dresses and excellent customer service. -
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Gina Sent on 05/28/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Helpful, friendly staff and a great selection of dresses/tuxes. Thank you for everything!!!Helpful, friendly staff and a great selection of dresses/tuxes. Thank you for everything!!! -
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Melissa Sent on 08/02/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Hands down the only place you should ever go for any formal dress or alterations. I purchased my bridal gown/jewelry, all my girls dresses and all the guys tuxes from Lucilles. The staff is extremely knowledgeable and friendly! I never had to worry about anything which was a huge relief considering all the other planning that goes into a wedding. From purchase to fittings I was treated like royalty! Thank you again Lucilles bridal for making my dreams come true! :)Hands down the only place you should ever go for any formal dress or alterations. I purchased my bridal gown/jewelry, all my girls dresses and all the guys tuxes from Lucilles. The staff is extremely knowledgeable and friendly! I never had to worry about anything which was a huge relief considering all the other planning that goes into a wedding. From purchase to fittings I was treated like royalty! Thank you again Lucilles bridal for making my dreams come true! :) -
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Ann Sent on 05/22/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
As Mother-of-the Bride, I wanted the perfect dress for my daughter's wedding. I walked into Lucille's Bridal to take a look at their selection. Olivia was my consultant, and after trying on several dresses, I found my dress... just gorgeous. Olivia helped me with every aspect of my outfit... dress, shoes, jewelry, purse. Her expertise was invaluable. Any mother-of-the-bride who wants to feel glamorous and special for your daughter's wedding... Stop by Lucille's... you won't regret it! Thank you to Olivia and the entire team at Lucille's... THE BEST!!!!!As Mother-of-the Bride, I wanted the perfect dress for my daughter's wedding. I walked into Lucille's Bridal to take a look at their selection. Olivia was my consultant, and after trying on several dresses, I found my dress... just gorgeous. Olivia helped me with every aspect of my outfit... dress, shoes, jewelry, purse. Her expertise was invaluable. Any mother-of-the-bride who wants to feel glamorous and special for your daughter's wedding... Stop by Lucille's... you won't regret it! Thank you to Olivia and the entire team at Lucille's... THE BEST!!!!! -
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Sarah Sent on 11/02/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Lucille's was amazing! They were full of compliments and made me feel beautiful in my dress. Everyone that works there is so nice and has the warmest welcomes when you enter the shop!Lucille's was amazing! They were full of compliments and made me feel beautiful in my dress. Everyone that works there is so nice and has the warmest welcomes when you enter the shop! -
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Kristina Sent on 06/21/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My experience at Lucille's was absolutely wonderful from beginning to end. Olivia was just fantastic! And I had so many compliments on my dress! It was the first one I tried on and I fell in love! It was exactly what I was dreaming of finding. They also did a wonderful job on the altering. I couldn't have asked for a better experience.My experience at Lucille's was absolutely wonderful from beginning to end. Olivia was just fantastic! And I had so many compliments on my dress! It was the first one I tried on and I fell in love! It was exactly what I was dreaming of finding. They also did a wonderful job on the altering. I couldn't have asked for a better experience. -
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Vannesa Sent on 03/25/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding Dress
I was so happy to find a beautifu perfect dress at Lucille’s. We had a full day of dress appointments at other boutiques and were not liking anything until we drove past Lucile’s and figured we’d stop by to take a look. Without an appointment, Lori was able to acomodate us without hesitation. She was not pushy, didn’t rush anything, she listened to what I liked and didn’t, and made us feel comfortable and welcome at the store. Their selection of dresses is vast and it was great to see that they offered dresses in a wide range of prices from newer season to older styles.I was so happy to find a beautifu perfect dress at Lucille’s. We had a full day of dress appointments at other boutiques and were not liking anything until we drove past Lucile’s and figured we’d stop by to take a look. Without an appointment, Lori was able to acomodate us without hesitation. She was not pushy, didn’t rush anything, she listened to what I liked and didn’t, and made us feel comfortable and welcome at the store. Their selection of dresses is vast and it was great to see that they offered dresses in a wide range of prices from newer season to older styles. -
Quality of service
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