Lotus Bridal Reviews
View more informationReviews
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Quality of service 4.9 out of 5 rating
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Average response time 4.9 out of 5 rating
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Professionalism 4.9 out of 5 rating
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Value 4.9 out of 5 rating
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Flexibility 4.9 out of 5 rating
Awards
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Sabrina J. Sent on 02/01/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Fantastic Bridal Shopping Experience!
After months of searching, I said YES to the dress at Lotus Bridal! The experience was nothing short of fantastic from beginning to end. I had the pleasure of working with Taylor as my bridal consultant, and honestly I couldn’t have asked for better. She was so fun and easy going, listened to exactly what I wanted, and helped me find the one in no time. She even let me try on some accessories so I could get an idea of how to style the dress (and so I could stay in my dress just a little longer). I can’t say enough good things about Lotus Bridal-highly recommend this salon for all bridal needs!After months of searching, I said YES to the dress at Lotus Bridal! The experience was nothing short of fantastic from beginning to end. I had the pleasure of working with Taylor as my bridal consultant, and honestly I couldn’t have asked for better. She was so fun and easy going, listened to exactly what I wanted, and helped me find the one in no time. She even let me try on some accessories so I could get an idea of how to style the dress (and so I could stay in my dress just a little longer). I can’t say enough good things about Lotus Bridal-highly recommend this salon for all bridal needs! -
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Sydney Sent on 07/13/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Lotus Review
I had the most amazing experience at Lotus Bridal with Nikolette. She was so patient with me and gave me the best experience. This bridal shop also has a wide variety of dresses. Highly recommend to all brides looking for their dream dress!I had the most amazing experience at Lotus Bridal with Nikolette. She was so patient with me and gave me the best experience. This bridal shop also has a wide variety of dresses. Highly recommend to all brides looking for their dream dress! -
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Jennifer H. Sent on 04/05/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Bridal Gown - I said Yes!
Aenilly was super helpful and heard my wish list and budget, without being pushy and it made it easy to find my gown found my gown on my first visit! Highly recommend!Aenilly was super helpful and heard my wish list and budget, without being pushy and it made it easy to find my gown found my gown on my first visit! Highly recommend! -
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Patricia J. Sent on 04/23/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing experience
I walked into Lotus Bridal with no expectations on finding my dream dress the first place I looked. As soon as we walked in we were greeted by the receptionist who were super friendly. Genesis was our bridal consultant and let me just tell you this women made the bridal experience better than I could have imagined. She was so comforting and loving and super helpful. She knew exactly what I liked and didn’t like. We had so many good laughs that she took all my nerves away. The other bridal consultants and lotus staff were amazing as well. Everyone was super friendly and helpful and they all made me feel like a princess. I highly recommend Lotus Bridal for any future brides!I walked into Lotus Bridal with no expectations on finding my dream dress the first place I looked. As soon as we walked in we were greeted by the receptionist who were super friendly. Genesis was our bridal consultant and let me just tell you this women made the bridal experience better than I could have imagined. She was so comforting and loving and super helpful. She knew exactly what I liked and didn’t like. We had so many good laughs that she took all my nerves away. The other bridal consultants and lotus staff were amazing as well. Everyone was super friendly and helpful and they all made me feel like a princess. I highly recommend Lotus Bridal for any future brides! -
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Daniella M. Sent on 06/19/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful place
I had the most wonderful experience here. Nicolette helped me and she picked out the most spot on dresses. I ended up going with the first one that I tried on. I highly recommend going to lotus.I had the most wonderful experience here. Nicolette helped me and she picked out the most spot on dresses. I ended up going with the first one that I tried on. I highly recommend going to lotus. -
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Jenna M. Sent on 02/20/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing experience!
10/10 recommend Lotus Bridal! Nikolette was my bridal consultant and she was amazing! I found my dress after two appointments and she was an amazing guide throughout the whole process.10/10 recommend Lotus Bridal! Nikolette was my bridal consultant and she was amazing! I found my dress after two appointments and she was an amazing guide throughout the whole process. -
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Thalia Sent on 02/17/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Highly recommend Lotus Bridal!!
I visited Lotus Bridal at the Brooklyn location and Stephanie was assigned to help me. She was so sweet & professional. I really appreciated how she made me feel comfortable and not pressured into buying a gown or product. Being that this was my first time at a bridal boutique, she answered all of my questions and offered her expertise. The experience felt very personal and I look forward to working with her to find my perfect gown.I visited Lotus Bridal at the Brooklyn location and Stephanie was assigned to help me. She was so sweet & professional. I really appreciated how she made me feel comfortable and not pressured into buying a gown or product. Being that this was my first time at a bridal boutique, she answered all of my questions and offered her expertise. The experience felt very personal and I look forward to working with her to find my perfect gown. -
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Valerie C. Sent on 01/09/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I said yes to the Dress!
I had a wonderful experience at Lotus Bridal in Mineola. All my recently married friends have gone to Lotus and highly recommended them. This was the first wedding dress appointment I made and I’m glad to say the last! I said yes to the dress! Brooke was the best. I had selected a couple of dresses and styles I was looking into, and Brooke knew immediately what other styles to grab that would fit my vision. We also had fun and tried on some ballgown/princess dresses to have fun and appease my mom. I was at first a little skeptical whether I would find my dress at my first appointment at my first salon, but I did! There are so many dresses and styles to choose from. I really felt like I had that one-on-one wedding dress shopping experience. I was not rushed, and I stayed pretty much within budget. I couldn’t be happier!I had a wonderful experience at Lotus Bridal in Mineola. All my recently married friends have gone to Lotus and highly recommended them. This was the first wedding dress appointment I made and I’m glad to say the last! I said yes to the dress! Brooke was the best. I had selected a couple of dresses and styles I was looking into, and Brooke knew immediately what other styles to grab that would fit my vision. We also had fun and tried on some ballgown/princess dresses to have fun and appease my mom. I was at first a little skeptical whether I would find my dress at my first appointment at my first salon, but I did! There are so many dresses and styles to choose from. I really felt like I had that one-on-one wedding dress shopping experience. I was not rushed, and I stayed pretty much within budget. I couldn’t be happier! -
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Amanda D. Sent on 12/22/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing experience!
I had an exceptional time at Lotus Bridal – Long Island. This was maybe my 8th or 9th place to look for dresses and I was beginning to lose hope. All of the dresses I’ve seen to that point were pretty but nothing was particularly me.
My bridal consultant, Tara, was nothing short of amazing! She was very considerate when it came to trying on the dresses – she gave me the option of helping me into the dress or waiting outside while I got it on, and then came in to help me zip it up (or, really, clip it on in my case). Tara was also a wizard with the dress clips – not only making sure that the dress stayed on and looked as it should, but also clipping on various modesty panels so I didn’t feel too exposed. There were a few other brides trying on dresses nearby, so I really appreciated that. She took her time to listen to what I liked and disliked about the things that she picked for me, and never appeared to be upset or offended if I did not like an option.
When I was pretty sure about one dress but was still a bit hesitant, she found a similar dress so I could have a more direct comparison. It really helped me figure out “It’s not that I just like this style of dress, it’s that I like this dress itself.” I chose my dress that day!
And finally, when she asked if I wanted to see my dress with flowers and a veil – she closed off the mirror while we set up and I got to have this really nice reveal moment.
Basically, I can’t thank Tara enough for her care, patience, and attention to detail. I am so thankful to her and the whole Lotus Bridal team for their kindness and expertise. I would recommend this dress shop to anyone.I had an exceptional time at Lotus Bridal – Long Island. This was maybe my 8th or 9th place to look for dresses and I was beginning to lose hope. All of the dresses I’ve seen to that point were pretty but nothing was particularly me.
My bridal consultant, Tara, was nothing short of amazing! She was very considerate when it came to trying on the dresses – she gave me the option of helping me into the dress or waiting outside while I got it on, and then came in to help me zip it up (or, really, clip it on in my case). Tara was also a wizard with the dress clips – not only making sure that the dress stayed on and looked as it should, but also clipping on various modesty panels so I didn’t feel too exposed. There were a few other brides trying on dresses nearby, so I really appreciated that. She took her time to listen to what I liked and disliked about the things that she picked for me, and never appeared to be upset or offended if I did not like an option.
When I was pretty sure about one dress but was still a bit hesitant, she found a similar dress so I could have a more direct comparison. It really helped me figure out “It’s not that I just like this style of dress, it’s that I like this dress itself.” I chose my dress that day!
And finally, when she asked if I wanted to see my dress with flowers and a veil – she closed off the mirror while we set up and I got to have this really nice reveal moment.
Basically, I can’t thank Tara enough for her care, patience, and attention to detail. I am so thankful to her and the whole Lotus Bridal team for their kindness and expertise. I would recommend this dress shop to anyone. -
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Gina F. Sent on 09/09/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I said YES to the dress!!
Brooke went above and beyond for me today. Before getting started she asked if I had any idea of what I liked/my budget. I showed her some photos of dresses that I liked and based on that she pulled a variety of dresses for me to try on. She helped me find my dream dress and I said YES today to my dress!! Thank you Brooke for helping me find my dress and also stay within my budget. Brooke made the whole experience a fun one and it’s a once in a lifetime milestone that I’ll never forget.Brooke went above and beyond for me today. Before getting started she asked if I had any idea of what I liked/my budget. I showed her some photos of dresses that I liked and based on that she pulled a variety of dresses for me to try on. She helped me find my dream dress and I said YES today to my dress!! Thank you Brooke for helping me find my dress and also stay within my budget. Brooke made the whole experience a fun one and it’s a once in a lifetime milestone that I’ll never forget. -
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Julia I. Sent on 08/28/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Effortless Wedding Dress Shopping
This was the first store that I went to try on dresses. I was extremely impressed with the process before the appointment where I was able to select a few dresses online to give a general idea of my vision to the stylist. The day of the appointment, Tara was extremely helpful and kept my vision in all her selections that she chose and I found my dress. I had an effortless experience and 10/10 would recommend this place.This was the first store that I went to try on dresses. I was extremely impressed with the process before the appointment where I was able to select a few dresses online to give a general idea of my vision to the stylist. The day of the appointment, Tara was extremely helpful and kept my vision in all her selections that she chose and I found my dress. I had an effortless experience and 10/10 would recommend this place. -
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Deborah D. Sent on 11/08/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Best Dress Fitting
My first experience and first fitting were the best at Lotus in Brooklyn. I was able to find the dress I was so in love with, and my salesperson was so professional and helpful also happy and excited for me I can't wait to go back with my friends and see what more they have to offer I will send any new bride there and even a bride that has been married before you will not regret your decision going there thank you so much.My first experience and first fitting were the best at Lotus in Brooklyn. I was able to find the dress I was so in love with, and my salesperson was so professional and helpful also happy and excited for me I can't wait to go back with my friends and see what more they have to offer I will send any new bride there and even a bride that has been married before you will not regret your decision going there thank you so much. -
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Isabella H. Sent on 01/25/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful experience
I knew I found the one, once I put the dress on. I fell in love thank you so much. I highly recommend working with Tara she understands what you are looking for.I knew I found the one, once I put the dress on. I fell in love thank you so much. I highly recommend working with Tara she understands what you are looking for. -
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Michaela R. Sent on 08/20/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Thank you Lexi & Nikolette at Lotus Bridal!!
I had such a great experience at Lotus Bridal! Lexi helped me find my dream wedding dress. She was so patient, kind, honest, and fun! Lexi was able to bring my wedding look to life from head to toe to give me the full effect of what I would look like on my wedding day. I went back to Lotus a second time to try the dress on a few weeks later for aunts that were in town and when I arrived, I realized I showed up on the wrong day. I was frustrated with myself for mixing up days, and was disappointed that Lexi wasn't working that day. Lucky for me, Nikolette was more than happy to squeeze me in before her next client arrived. Nikolette was so sweet and super helpful! I am very grateful for both Lexi & Nikolette and I highly recommend any other future brides to shop with them at Lotus Bridal!I had such a great experience at Lotus Bridal! Lexi helped me find my dream wedding dress. She was so patient, kind, honest, and fun! Lexi was able to bring my wedding look to life from head to toe to give me the full effect of what I would look like on my wedding day. I went back to Lotus a second time to try the dress on a few weeks later for aunts that were in town and when I arrived, I realized I showed up on the wrong day. I was frustrated with myself for mixing up days, and was disappointed that Lexi wasn't working that day. Lucky for me, Nikolette was more than happy to squeeze me in before her next client arrived. Nikolette was so sweet and super helpful! I am very grateful for both Lexi & Nikolette and I highly recommend any other future brides to shop with them at Lotus Bridal! -
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Valerie B. Sent on 07/09/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing Experience
From the moment I made my appointment at Lotus their customer service was top tier. They send you a link to create a look book so that your consultant knows what you’d like for your appointment before you get there. I worked with Nikolette and she was so helpful, patient, and helped my creative vision come to life. I was able to book a follow up appointment just to be sure and was able to text her whenever I needed with ideas for my next appointment. They have a huge collection of different dresses so there’s absolutely something for everyone. I ended up choosing a designer that only Lotus carries in New York and I’m so happy I have that exclusivity.
Thank You So Much Lotus !From the moment I made my appointment at Lotus their customer service was top tier. They send you a link to create a look book so that your consultant knows what you’d like for your appointment before you get there. I worked with Nikolette and she was so helpful, patient, and helped my creative vision come to life. I was able to book a follow up appointment just to be sure and was able to text her whenever I needed with ideas for my next appointment. They have a huge collection of different dresses so there’s absolutely something for everyone. I ended up choosing a designer that only Lotus carries in New York and I’m so happy I have that exclusivity.
Thank You So Much Lotus ! -
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Ryna Sent on 04/29/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Friendly and welcoming establishment, unexpectedly found my dress!
I went to Lotus Bridal in Mineola this weekend to look for wedding dresses. I actually had gone by myself and was worried that might be weird. I wasn’t expecting to find a dress, I was thinking it would be more of a trial run if anything.The store itself is beautiful on the inside, very well kept. The decor is cute and trendy and the store was very clean. The staff was very welcoming and friendly. I tried on a few dresses that were nice, but not “the one”. I knew what shape looked good on me, I knew what style I wanted, I had all the important things down I just needed to find the right combination of details. In the beginning I must have tried on maybe 8 dresses? My bridal consultant Nicolette was kind enough to let me look at the dresses in the stock room to see what I’d pick on my own. I must have picked every glittery fit and flare dress they had LOL I probably tried on another 6-7 dresses? Nicolette helped to answer any questions I had, and she was easy to work with. She made me feel very comfortable and I quickly forgot that I was even alone in my appointment. I ended up finding the dress and it was a really lovely experience overall. Absolutely recommend this place!I went to Lotus Bridal in Mineola this weekend to look for wedding dresses. I actually had gone by myself and was worried that might be weird. I wasn’t expecting to find a dress, I was thinking it would be more of a trial run if anything.The store itself is beautiful on the inside, very well kept. The decor is cute and trendy and the store was very clean. The staff was very welcoming and friendly. I tried on a few dresses that were nice, but not “the one”. I knew what shape looked good on me, I knew what style I wanted, I had all the important things down I just needed to find the right combination of details. In the beginning I must have tried on maybe 8 dresses? My bridal consultant Nicolette was kind enough to let me look at the dresses in the stock room to see what I’d pick on my own. I must have picked every glittery fit and flare dress they had LOL I probably tried on another 6-7 dresses? Nicolette helped to answer any questions I had, and she was easy to work with. She made me feel very comfortable and I quickly forgot that I was even alone in my appointment. I ended up finding the dress and it was a really lovely experience overall. Absolutely recommend this place! -
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Jen M. Sent on 03/19/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
1st dress shopping appointment
I honestly didn’t know what to expect from my first time trying on wedding dresses but I will say that I had the best experience here. My consultation was with Marissa, she was very attentive and had already prepared the dresses I had in my look book. As we began to try on dresses, we were able to narrow down a style that really spoke to me and I aaa drawn to. I had such a pleasant experience here that it made me love the dresses even more - so much so is that I’m agonizing on what dress to say yes to! I truly believe anyone can find the dress they want and deserve at this boutique. Happy dress shopping everyone!
PS - Im literally writing this at 5:29am because I keep thinking about the dresses I tried onI honestly didn’t know what to expect from my first time trying on wedding dresses but I will say that I had the best experience here. My consultation was with Marissa, she was very attentive and had already prepared the dresses I had in my look book. As we began to try on dresses, we were able to narrow down a style that really spoke to me and I aaa drawn to. I had such a pleasant experience here that it made me love the dresses even more - so much so is that I’m agonizing on what dress to say yes to! I truly believe anyone can find the dress they want and deserve at this boutique. Happy dress shopping everyone!
PS - Im literally writing this at 5:29am because I keep thinking about the dresses I tried on -
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Jenna M. Sent on 02/06/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great experience!
Just found my dream dress at Lotus Bridal and I couldn't be more excited! Aenlly and the team were super nice, helpful, knowledgeable, and patient as I tried on dresses. I came in having a favorite dress, but Aenlly pulled a number of other great ones so I could try on a variety and feel confident in my ultimate choice. Once I was in my dress Aenlly was extremely patient and helpful as we had questions and tried on veils and headbands. Plus, we felt very safe with their Covid precautions, which was important to us! Great experience, would highly recommend!Just found my dream dress at Lotus Bridal and I couldn't be more excited! Aenlly and the team were super nice, helpful, knowledgeable, and patient as I tried on dresses. I came in having a favorite dress, but Aenlly pulled a number of other great ones so I could try on a variety and feel confident in my ultimate choice. Once I was in my dress Aenlly was extremely patient and helpful as we had questions and tried on veils and headbands. Plus, we felt very safe with their Covid precautions, which was important to us! Great experience, would highly recommend!Lotus Bridal's reply:
Hi Jenna! We are so excited for you! Congratulations on saying yes to your beautiful wedding dress! Aenlly loved working with you to help you find your dream dress and we are so happy that you had an amazing experience with her. Warm Regards, The Girls at Lotus Bridal -
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Deanna G. Sent on 02/26/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing first time experience!
This was my first experience trying on dresses. I worked with Marissa and I am so grateful I did! She was so knowledgeable and friendly. My appointment was at 12:30 on a Friday and lasted about 2 hours. I’d say I tried on about 10 dresses, and never felt rushed. I ended up saying Yes! :)This was my first experience trying on dresses. I worked with Marissa and I am so grateful I did! She was so knowledgeable and friendly. My appointment was at 12:30 on a Friday and lasted about 2 hours. I’d say I tried on about 10 dresses, and never felt rushed. I ended up saying Yes! :) -
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Jennifer D. Sent on 03/31/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Top Notch Customer Service And Beautiful Selection Of Dresses
I was burned by an out of town dress shop and at 48 days out from my wedding I was upset and out of time. I came to Lotus hoping for a miracle and the manager Bobbi did just that! She was able to get me a brand new beautiful dress in under 2 weeks. More than that she showed me kindness and compassion when I was feeling hopeless. I cannot recommend this shop enough, they will go above and beyond.I was burned by an out of town dress shop and at 48 days out from my wedding I was upset and out of time. I came to Lotus hoping for a miracle and the manager Bobbi did just that! She was able to get me a brand new beautiful dress in under 2 weeks. More than that she showed me kindness and compassion when I was feeling hopeless. I cannot recommend this shop enough, they will go above and beyond. -
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Renee O. Sent on 12/18/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing experience!!!
I had such a great experience with Lotus Bridal. They have a survey you take beforehand that has you pick dresses you want to try in person. Genesis was so nice and respectful of our budget. She could tell I wasn't too happy with some of the dresses I was initially trying on and gently suggested a different style I may like. I tried on dresses I didn't expect to try on and ended up going with a dress completely different from what I had in mind. Genesis was so supportive and sweet, and it is a day I will never forget.I had such a great experience with Lotus Bridal. They have a survey you take beforehand that has you pick dresses you want to try in person. Genesis was so nice and respectful of our budget. She could tell I wasn't too happy with some of the dresses I was initially trying on and gently suggested a different style I may like. I tried on dresses I didn't expect to try on and ended up going with a dress completely different from what I had in mind. Genesis was so supportive and sweet, and it is a day I will never forget. -
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Kaitlyn M. Sent on 04/03/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I found my Dream Dress!
I had an amazing experience at Lotus Bridal and I have to compliment my bridal consultant, Kiki, who made the entire process so enjoyable. Kiki was extremely knowledgeable and patient, she made not only myself (a plus size bride) extremely comfortable, but my mom and grandma loved her as well. She listened to my preferences and made great suggestions. She was very attentive and was able to anticipate my needs before I even had to ask. Her attention to service and detail was impeccable, she felt more like a friend than a consultant. The store itself was beautiful and had a wide variety of dresses to choose from. My mom will be returning to try on MOB dresses! The atmosphere was very relaxing and there was no pressure to make a purchase. Kiki made sure that I was comfortable and happy with every step of the process. After my initial visit at Lotus, I went to another bridal store and found a dress I loved but I was not impressed with my experience there. So, I contacted Lotus and they let me know they had the same dress in their Manhattan location. They gave me the option to transfer the dress to Mineola so I could try it on. The transfer had a fee, but the fee goes towards your purchase, which worked out seamlessly. In the end, I found my dream dress and I couldn't be happier. I highly recommend Lotus Bridal to any bride-to-be and I especially recommend working with Kiki!I had an amazing experience at Lotus Bridal and I have to compliment my bridal consultant, Kiki, who made the entire process so enjoyable. Kiki was extremely knowledgeable and patient, she made not only myself (a plus size bride) extremely comfortable, but my mom and grandma loved her as well. She listened to my preferences and made great suggestions. She was very attentive and was able to anticipate my needs before I even had to ask. Her attention to service and detail was impeccable, she felt more like a friend than a consultant. The store itself was beautiful and had a wide variety of dresses to choose from. My mom will be returning to try on MOB dresses! The atmosphere was very relaxing and there was no pressure to make a purchase. Kiki made sure that I was comfortable and happy with every step of the process. After my initial visit at Lotus, I went to another bridal store and found a dress I loved but I was not impressed with my experience there. So, I contacted Lotus and they let me know they had the same dress in their Manhattan location. They gave me the option to transfer the dress to Mineola so I could try it on. The transfer had a fee, but the fee goes towards your purchase, which worked out seamlessly. In the end, I found my dream dress and I couldn't be happier. I highly recommend Lotus Bridal to any bride-to-be and I especially recommend working with Kiki! -
Quality of service
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Nicole F. Sent on 04/18/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I said YES at Lotus Bridal
I cannot recommend Lotus enough. I had 2 appointments elsewhere prior to going to Lotus. I enjoyed my experiences but did not find my dress during those appointments. I brought my mom, sister in law, and maid of honor to my appointment at Lotus. They all were so excited. I was lucky enough to have Aenlly as my consultant. She was professional, punctual, and made me and my family feel instantly comfortable. She was the only consultant in any of my appointments to ask if I was comfortable with her helping me put the dresses on. She pulled dresses that I selected, and listened to my honest feedback. She encouraged me to tell her what I liked and disliked so she better understood me. She brought additional dresses and instantly on the hanger I knew a dress she brought was the one. She gave me a bouquet to hold to help bring it all together since I will not be wearing a veil. She did not rush my family and I at the end of the appointment when we could not stop staring at the dress. She was also respectful of my budget. I cannot express how grateful I am that she listened to my ideas and critiques of other dresses and found me a dress that is even better than I had imagined.I cannot recommend Lotus enough. I had 2 appointments elsewhere prior to going to Lotus. I enjoyed my experiences but did not find my dress during those appointments. I brought my mom, sister in law, and maid of honor to my appointment at Lotus. They all were so excited. I was lucky enough to have Aenlly as my consultant. She was professional, punctual, and made me and my family feel instantly comfortable. She was the only consultant in any of my appointments to ask if I was comfortable with her helping me put the dresses on. She pulled dresses that I selected, and listened to my honest feedback. She encouraged me to tell her what I liked and disliked so she better understood me. She brought additional dresses and instantly on the hanger I knew a dress she brought was the one. She gave me a bouquet to hold to help bring it all together since I will not be wearing a veil. She did not rush my family and I at the end of the appointment when we could not stop staring at the dress. She was also respectful of my budget. I cannot express how grateful I am that she listened to my ideas and critiques of other dresses and found me a dress that is even better than I had imagined. -
Quality of service
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Cara D. Sent on 04/12/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I said Yes!
I visited Lotus Bridal for my wedding gown after previously visiting a different bridal salon and was amazed at how well they understood what I was looking for. After showing Nikolette a picture of a dress I had seen online that I liked, she pulled multiple dresses that fit the same style (even though I struggled to articulate what I liked and didn't like). She was able to keep my guests also focused on the aspects of the dresses I liked and didn't like. Overall a great experience and cannot wait for my dress to come in!I visited Lotus Bridal for my wedding gown after previously visiting a different bridal salon and was amazed at how well they understood what I was looking for. After showing Nikolette a picture of a dress I had seen online that I liked, she pulled multiple dresses that fit the same style (even though I struggled to articulate what I liked and didn't like). She was able to keep my guests also focused on the aspects of the dresses I liked and didn't like. Overall a great experience and cannot wait for my dress to come in! -
Quality of service
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Alyssa Sent on 05/08/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Dress and veil
Just went to lotus today for my dress and had the most amazing experience. Sydney listened to everything I was saying to find dresses that fit my needs and finally THE perfect dress. She wasn’t pushy, gave me plenty of time to think, and made me feel so comfortable about everything. Everyone at the location was amazing. Highly recommend lotus bridal and Sydney to anyone looking for their wedding dress! I also went back for a veil and Kiki was a great help finding a veil and belt! It was another great experience!Just went to lotus today for my dress and had the most amazing experience. Sydney listened to everything I was saying to find dresses that fit my needs and finally THE perfect dress. She wasn’t pushy, gave me plenty of time to think, and made me feel so comfortable about everything. Everyone at the location was amazing. Highly recommend lotus bridal and Sydney to anyone looking for their wedding dress! I also went back for a veil and Kiki was a great help finding a veil and belt! It was another great experience! -
Quality of service
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